2012 Buick Enclave Owner Complaints

MY CAR HAS HAD TO BE TOWED TWICE DUE TO FAILURE TO START. IT WILL CRANK THEN THE ENGINE LIGHT WILL COME ON AND WILL NOT CRANK ANYMORE. HAS BEEN AT SHOP TWO TIMES EACH TIME A WEEK WITH NO ANSWER TO WHY. *TR

4/7/2014

FRONT SUSPENSION HAD TO BE REPLACED. AIR CONDITIONER, EVAPORATOR COMPONENT HAD TO BE REPLACED THREE DIFFERENT OCASIONS..REAR GATE RECALL ,REPLACED LIFT GATES SHOCKS.. MODE VALVE ACTUATOR REPLACEMENT.

6/30/2017

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000. *TR UPDATED 6/18/13 *CN UPDATED 07/11/2013 *JS

4/9/2013

I HAVE BOUGHT A BUICK ENCLAVE 2012 THE FIX AIR BAG SIGN IS ON ALL THE TIME I WENT TO FIX IT TO THE DEALER BUT STILL IT'S NOT FIXED. *TR

4/25/2013

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TURN SIGNALS FAILED TO EMIT A CLICKING NOISE WHEN ENGAGED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE RADIO AND INSTRUMENT PANEL WERE REPLACED AT DIFFERENT TIMES. THE FAILURE PERSISTED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

11/15/2013

HELLO, PROBLEM: FRONT PASSENGER SIDE SEAT BELT ALARMS WITH LESS THAN 5 POUNDS OF WEIGHT ON THE SEAT. FACTS: I OWN A 2012 BUICK ENCLAVE. I HAD A SERVICE CLINIC APPOINTMENT WITH STERLING MCCALL BUICK AT THE SW FREEWAY IN HOUSTON, TEXAS. A FEW DAYS BEFORE THE APPOINTMENT THE SEAT BELT ALARM WOULD DING WHEN MY PURSE AND IPAD WAS ON THE SEAT. I WEIGHED THE ITEMS THEY WEIGH 4.8 POUNDS. THIS IS THE SECOND TIME I HAVE HAD THIS ISSUE. THEY REPLACED THE MODULE ABOUT 45 DAYS AGO. OUTCOME: I WAS FORWARDED GM SERVICE NOTICE DOCUMENT ID 31202743/#08-09-41-0071. I COULD NOT BELIEVE THIS NOTICE. I AM NOT TO PUT ANY ELECTRONIC DEVICES OR LARGE DRINKS IN THE FRONT OF THE CAR. REALLY? THERE IS A USB IN THE DASH COMPARTMENT OF THE SUV (WITHOUT A NOTCH FOR THE CORD - ROLLING MY EYES) AND GM THINKS THERE WILL NOT BE AN ELECTRONIC DEVICE IN THE FRONT SEAT? AND A LARGE DRINK? I REALLY DON'T GET THE LARGE DRINK THING. THAT IS HILARIOUS. MY DEALERSHIP GAVE ME A SEAT BELT EXTENDER TO KEEP THE THING FROM DINGING CONSTANTLY. OPINION: I THINK THE MODULE UNDER SEAT IS SO FREQUENTLY DEFECTIVE THAT GM HAS WRITTEN THIS NOTICE TO UNBURDENED THE CORPORATION OF FURTHER WARRANTY WORK. THEY CAN'T PUT A PIECE OF ALUMINUM FOIL UNDER THE SEAT TO SHIELD THIS MODULE FROM INTERFERENCE? OF COURSE I DON'T KNOW HOW YOU COULD SHIELD IT FROM THE LARGE DRINK THREAT, BOUNTY PAPER TOWELS? MY CONCERN IS IF THERE IS AN ELECTRONIC DEVICE IN THE POCKET OR LAP OR AT THE FEET OF A PASSENGER WILL THE AIR BAGS DEPLOY? *TR

3/21/2014

GM HAD RECALL ON POWER LIFT GATE WERE STRUTS WERE FAILING AND FALLING DOWN ON PEOPLE DECEMBER 2015 THEY DIDN'T REPLACE STRUTS(SAID THEY WERE GOOD)AND JUST REPOSITIONED THEM(BAND AID FIX)MY WIFE WAS HIT WITH LIFT GATE IN THE BACK(LIFTGATE CAME CRASHING DOWN).I TOOK IT TO DEALER FOR THEM TO FIX.I WAS TOLD THAT SINCE THE FIXED THEY DID IN DEC 2015 LASTED MORE THAN 90 DAYS THEY WEREN'T LIABLE TO REPAIR IT.GM DOESN'T CARE ABOUTR THE HEALTH AND SAFETY OF THEIR CUSTOMERS.THEY SHOULD BE MADE LIABLE TO FIX AND REPLACE THE GAS STRUTS ON THESE POWER LIFT GATES BEFORE SOMEONE BECOMES SERIOUS HURT.$40,000 DOLLAR CAR AND THEY JUST DON'T CARE.IT'S A 2012 BUCIK ENCLAVE.I WAS NEVER TOLD THAT RECALL FIXES ONLY LASTED 90 DAYS?

10/13/2016

POWER LIFT GATE STRUTS FAILED. THIS WAS A RECALL ON OTHER 2012 MODELS. I HAD TO PAY $1113.21 FOR THIS REPAIR. THIS CREATED A SAFETY HAZARD. THIS LIFTGATE FELL ON MY DAUGHTER. WE CAUGHT IT BUT SHE COULD HAVE BEEN HURT.

11/22/2016

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO ABNORMALLY PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT AN ALIGNMENT NEEDED TO BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE HE WAS TOLD THAT THE FAILURE WAS UNDETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 7,000.

12/3/2012

MY CAR HAS HAD TO BE TOWED TWICE DUE TO FAILURE TO START. IT WILL CRANK THEN THE ENGINE LIGHT WILL COME ON AND WILL NOT CRANK ANYMORE. HAS BEEN AT SHOP TWO TIMES EACH TIME A WEEK WITH NO ANSWER TO WHY. *TR

4/7/2014

WHEN I EXIT THE VEHICLE AND CLOSE THE DOOR, THE DESIGN OF THE DOOR IS SO IT CUTS MY LEG. I HAVE CUT THE LEG THREE TIMES IN THE ONE YEAR I HAVE OWNED THE VEHICLE, EACH TIME DRAWING BLOOD THROUGH MATERIAL. THE DOOR IS DESIGNED WHERE THE BOTTOM CORNER PROTRUDES ABOUT THREE INCHES FROM THE STRAIGHT EDGE OF THE DOOR, THE DOOR CURVES OUT. SO WHEN I CLOSE THE DOOR, THAT EDGE EXTENDS PAST THE DOOR AND CUTS MY LEG. THIS IS A DESIGN FLAW WITH THE DOOR AND SHOULD BE CORRECTED. I AM TIRED OF SCARING MY LEG. *TR

6/6/2013

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/21/2015

I STOPPED AT A RED LIGHT ON A HILL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE STARTED TO ROLL BACKWARDS.IT WOULD ROLL BACKWARD WHEN IT WAS IN DRIVE. I ALMOST HIT THE CAR BEHIND ME. THEN I WENT OUT OF TOWN AND TESTED IT ON OTHER HILLS AND IT DID THE SAME THING. WHEN I WAS GOING DOWNHILLI STOPPED AND I PUT IT IN REVERSE AND IT ROLLED FORWARD. WHEN I WAS GOING UPHILL IN DRIVE AND STOPPED AND TOOK MY FOOT OFF THE BRAKE IT WOULD ROLL BACKWARD UNTIL I PUT MY FOOT ON THE BRAKE AND AS SOON AS I CAME TO A STOP AND TOOK MY FOOT OFF THE BRAKE IN WOULD ROLL BACKWARDS AGAIN. IT WOULD HAVE ROLLED TO THE BOTTOM OF THE HILL. THIS COULD BE VERY DANGEROUS. *TR

6/7/2014

REAR DIFFERENTIAL CLUTCH PAK REPLACED BY DEALER SERVICE DEPARTMENT. UNDER WARRANTY. OIL WAS DRIPPING FROM REAR, CENTER, NEAR AXLE. 09/11/2012 FIRST DEALERSHIP DIAGNOSED "F2023 SEAL, PINION SHAFT OIL - REAR DIFFERENTIAL " REPLACED SEAL. UNDER WARRANTY - NO CHARGE. MILEAGE 24138. 09/19/2011 STILL LEAKING WHILE OUT OF TOWN. SECOND DEALERSHIP DIAGNOSED SAME THING. "PINION SEAL IS LEAKING" "REPLACED THE REAR DIFFERENTIAL PINION SEAL FILLED FLUID..." UNDER WARRANTY - NO CHARGE. MILEAGE 24710. 09/27/2012 STILL LEAKING. CALLED DEALERSHIP WHERE CAR WAS PURCHASED. TOOK TO THEIR SERVICE DEPARTMENT. THEY DIAGNOSED, "R&R TORQUE TUBE AND FOUND OIL ON BOTH SIDE OF CLUTCH PACK. OPENED TAC CASE REPLACED CLUTCH PACK AND DISASSEMBLED TORQUE TUBE AND CLEANED ALL OF RESIDUAL OIL." UNDER WARRANTY - NO CHARGE. MILEAGE 25504. THIS FINALLY CORRECTED THE PROBLEM. *TR

10/30/2014

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE TAILGATE OPENED, IT FAILED TO REMAIN UP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

11/3/2015

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE LIFTGATE DOOR WAS OPENED, IT SUDDENLY FELL DOWN AND STRUCK THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE DOOR STRUTS WERE FAULTY. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN AUGUST OF 2015. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 50,000.

11/10/2015

TWICE IN THE LAST 30 DAYS OUR ENCLAVE WAS SHOWING LOW ON GAS (USUALLY NOT AN ISSUE) BUT BOTH TIMES THE CAR SPUTTERED TO A STOP. ONCE IT QUIT I LOST ALL POWER STEERING AND BRAKING. EVEN AFTER I PUT GAS IN THE CAR, THE KEY WOULD NOT MOVE SO I WAS UNABLE TO START THE CAR WITHOUT A JUMP. CAR WAS TOWED TO DEALERSHIP. THEY WERE UNABLE TO RECREATE THE ISSUE ALTHOUGH THEY WERE UNABLE TO EXPLAIN WHY THE KEY WOULD LOCK UP IN THE IGNITION. ACCORDING TO BUICK EVERYTHING CHECKED OUT FINE. BASED ON WHAT WE ARE HEARING ON THE NEWS, THIS ISSUE SEEMS VERY SIMILAR TO THE COBALT ISSUE. THANK YOU. *TR

4/18/2014

THE CAR WAS BOUGHT BRAND NEW IN 2013. MY WARRANTY EXPIRED 2 MONTHS AGO. THE CAR HAS ONLY 27K MILES. ALREADY THE POWER STEERING FLUID LINE BROKE AND LEAKING, CAUSING VERY UNSAFE STEERING MANIPULATION. THE BRAKE CALIPERS HAVE FAILED AND LEAKING BRAKE FLUID AGAIN CAUSING UNSAFE DRIVING CONDITIONS. BUICK WILL NOT FIX THESE ISSUES, WHICH CLEARLY ARE A RESULT OF POOR QUALITY.

5/4/2016

MULTIPLE INSTANCES OF THE TRANSMISSION SLIPPING INTO A "NEUTRAL-TYPE-STATE" WHILE ATTEMPTING TO MERGE ONTO/INTO HIGHWAY SPEEDS. THIS HAS OCCURRED OVER 20 TIMES IN THE LAST 1.5 YEARS. DEALERSHIP TOOK CAR ON MULTIPLE OCCASIONS AND WAS ABLE TO REPLICATE IT 1X. THEIR CORRECTIVE MEASURE WAS TO RE-DOWNLOAD TRANSMISSION SOFTWARE. THIS DID NOT FIX THE ISSUE. THIS IS AN INTERMITTENT PROBLEM THAT POSES A SIGNIFICANT SAFETY RISK, AS THE SLIPPAGE CAN LAST ANYWHERE FROM 1 TO 3 SECONDS. *TR

3/26/2015

WHEN FILLING UP THE VEHICLE WITH GAS, IT IS FLOODING THE ENGINE... THERE IS ALSO ANOTHER ISSUE THAT WHEN YOU TURN OFF YOUR VEHICLE AND THE KEY IS OUT OF THE IGNITION, THE CAR AND RADIO STILL RUNS...APPARENTLY, THERE IS A FUSE BOX THAT IS CAUSING THIS PROBLEM.

8/30/2018

HELLO, PROBLEM: FRONT PASSENGER SIDE SEAT BELT ALARMS WITH LESS THAN 5 POUNDS OF WEIGHT ON THE SEAT. FACTS: I OWN A 2012 BUICK ENCLAVE. I HAD A SERVICE CLINIC APPOINTMENT WITH STERLING MCCALL BUICK AT THE SW FREEWAY IN HOUSTON, TEXAS. A FEW DAYS BEFORE THE APPOINTMENT THE SEAT BELT ALARM WOULD DING WHEN MY PURSE AND IPAD WAS ON THE SEAT. I WEIGHED THE ITEMS THEY WEIGH 4.8 POUNDS. THIS IS THE SECOND TIME I HAVE HAD THIS ISSUE. THEY REPLACED THE MODULE ABOUT 45 DAYS AGO. OUTCOME: I WAS FORWARDED GM SERVICE NOTICE DOCUMENT ID 31202743/#08-09-41-0071. I COULD NOT BELIEVE THIS NOTICE. I AM NOT TO PUT ANY ELECTRONIC DEVICES OR LARGE DRINKS IN THE FRONT OF THE CAR. REALLY? THERE IS A USB IN THE DASH COMPARTMENT OF THE SUV (WITHOUT A NOTCH FOR THE CORD - ROLLING MY EYES) AND GM THINKS THERE WILL NOT BE AN ELECTRONIC DEVICE IN THE FRONT SEAT? AND A LARGE DRINK? I REALLY DON'T GET THE LARGE DRINK THING. THAT IS HILARIOUS. MY DEALERSHIP GAVE ME A SEAT BELT EXTENDER TO KEEP THE THING FROM DINGING CONSTANTLY. OPINION: I THINK THE MODULE UNDER SEAT IS SO FREQUENTLY DEFECTIVE THAT GM HAS WRITTEN THIS NOTICE TO UNBURDENED THE CORPORATION OF FURTHER WARRANTY WORK. THEY CAN'T PUT A PIECE OF ALUMINUM FOIL UNDER THE SEAT TO SHIELD THIS MODULE FROM INTERFERENCE? OF COURSE I DON'T KNOW HOW YOU COULD SHIELD IT FROM THE LARGE DRINK THREAT, BOUNTY PAPER TOWELS? MY CONCERN IS IF THERE IS AN ELECTRONIC DEVICE IN THE POCKET OR LAP OR AT THE FEET OF A PASSENGER WILL THE AIR BAGS DEPLOY? *TR

3/21/2014

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER WHO, AS A RESULT, SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER RECLINED ALL THE WAY BACK, PINNING THE REAR PASSENGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/10/16*LJ *CN

1/15/2016

REAR DIFFERENTIAL CLUTCH PAK REPLACED BY DEALER SERVICE DEPARTMENT. UNDER WARRANTY. OIL WAS DRIPPING FROM REAR, CENTER, NEAR AXLE. 09/11/2012 FIRST DEALERSHIP DIAGNOSED "F2023 SEAL, PINION SHAFT OIL - REAR DIFFERENTIAL " REPLACED SEAL. UNDER WARRANTY - NO CHARGE. MILEAGE 24138. 09/19/2011 STILL LEAKING WHILE OUT OF TOWN. SECOND DEALERSHIP DIAGNOSED SAME THING. "PINION SEAL IS LEAKING" "REPLACED THE REAR DIFFERENTIAL PINION SEAL FILLED FLUID..." UNDER WARRANTY - NO CHARGE. MILEAGE 24710. 09/27/2012 STILL LEAKING. CALLED DEALERSHIP WHERE CAR WAS PURCHASED. TOOK TO THEIR SERVICE DEPARTMENT. THEY DIAGNOSED, "R&R TORQUE TUBE AND FOUND OIL ON BOTH SIDE OF CLUTCH PACK. OPENED TAC CASE REPLACED CLUTCH PACK AND DISASSEMBLED TORQUE TUBE AND CLEANED ALL OF RESIDUAL OIL." UNDER WARRANTY - NO CHARGE. MILEAGE 25504. THIS FINALLY CORRECTED THE PROBLEM. *TR

10/30/2014

FRONT SUSPENSION HAD TO BE REPLACED. AIR CONDITIONER, EVAPORATOR COMPONENT HAD TO BE REPLACED THREE DIFFERENT OCASIONS..REAR GATE RECALL ,REPLACED LIFT GATES SHOCKS.. MODE VALVE ACTUATOR REPLACEMENT.

6/30/2017

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT BOTH FRONT SEAT HEAD RESTRAINTS OBSTRUCTED THE VIEW OF THE ROAD FOR BOTH THE DRIVER AND FRONT PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE HEAD RESTRAINTS OBSTRUCTED THE VIEW OF THE ROAD. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 350 AND THE CURRENT MILEAGE WAS 1,000.

6/25/2012

BOTH DRIVER AND FRONT PASSENGER SEAT 'TRIM' IS CRACKING AND FALLING APART. WE PURCHASED EXTENDED WARRANTY BUT IT WILL NOT COVER THE FRONT SEAT TRIM BECAUSE ITHEY WON'T. THEY AGREE THAT IT'S NOT A WEAR ITEM LIKE OIL, GAS, BRAKES, OR WIPERS BUT STILL WON'T REPLACE THEM. THE ODD PART IS THAT THE PASSENGER SIDE IS WORSE THAN THE DRIVER'S SIDE BUT IT IS USUALLY EMPTY MONDAY-FRIDAY. IF BOTH OF OUR SEAT TRIM ARE DEMOLISHED AND WE GIVE IT NORMAL WEAR, WE CAN'T THE ONLY ONES OUT THERE WITH THIS RIDICULOUS PROBLEM. THEY JUST STARTED FALLING APART ABOUT A YEAR AGO. I PUT A DATE BECAUSE IT WAS REQUIRED FOR SUBMITTING THIS FORM BUT IT WAS MORE OF A PROGRESSIVE BREAKING APART.

4/23/2018

TL * THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEATER WAS ACTIVATED AND OVERHEATED, CAUSING THIRD-DEGREE BURNS TO THE CONTACT'S FOOT. THE VEHICLE WAS INSPECTED BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

3/14/2014

High speed wiper function does not work.

7/21/2021

TWICE IN THE LAST 30 DAYS OUR ENCLAVE WAS SHOWING LOW ON GAS (USUALLY NOT AN ISSUE) BUT BOTH TIMES THE CAR SPUTTERED TO A STOP. ONCE IT QUIT I LOST ALL POWER STEERING AND BRAKING. EVEN AFTER I PUT GAS IN THE CAR, THE KEY WOULD NOT MOVE SO I WAS UNABLE TO START THE CAR WITHOUT A JUMP. CAR WAS TOWED TO DEALERSHIP. THEY WERE UNABLE TO RECREATE THE ISSUE ALTHOUGH THEY WERE UNABLE TO EXPLAIN WHY THE KEY WOULD LOCK UP IN THE IGNITION. ACCORDING TO BUICK EVERYTHING CHECKED OUT FINE. BASED ON WHAT WE ARE HEARING ON THE NEWS, THIS ISSUE SEEMS VERY SIMILAR TO THE COBALT ISSUE. THANK YOU. *TR

4/18/2014

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE FUEL GAUGE INDICATOR WOULD DISPLAY INACCURATE FUEL LEVELS AND CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL GAUGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 34,794.

5/20/2014

MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HAD TO LITERALLY FLOOR IT, IT WASN'T EVEN GOING 5 MILES AN HOUR, IT WAS HARD TO STEER AND THE BRAKES WERE HARD TO OPERATE --- ALL POWER FUNCTIONS GREATLY REDUCED. THEN THE ENGINE IDLES HARD. THIS VIDEO IS EXACTLY WHAT MY CAR DOES: [XXX] THERE IS NO RHYME OR REASON WHEN THIS HAPPENS---- VERY RANDOM. AFTER A FEW MINUTES, I WAS ABLE TO RESTART THE CAR AND DRIVE IT TO THE DEALERSHIP (THE ENGINE LIGHT WAS STILL ON). SINCE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM, THEY WERE UNABLE TO DETERMINE THE CAUSE FOR THE PROBLEM. SINCE THEN, THIS HAS HAPPENED 10+ TIMES. RECENTLY I WAS GOING ABOUT 75 MILES AN HOUR, ON THE INTERSTATE, THE CAR CHIMED, ALL THE SAME THINGS ON THE DASH BOARD, I WENT FROM 75 TO 20 IN SECONDS. YESTERDAY (6/11/18) WAS THE LAST STRAW. I WAS GOING 45/50 ON A MAJOR ROADWAY WHEN MY CAR STOPPED WORKING AGAIN. THERE WAS NO SHOULDER TO GET TO - AN 18-WHEELER CARRYING A LARGE TRACTOR HAD TO SWING INTO THE NEXT LANE TO AVOID HITTING ME. IT IS ONLY BY GOD'S GRACE THAT NO ONE WAS HURT YESTERDAY. ONCE THE CHIME SOUNDS, THE CAR LITERALLY STOPS WORKING. THIS IS A VERY DANGEROUS PROBLEM AND IN LOOKING ON THE INTERNET IT IS NOT UNCOMMON TO GMC VEHICLES. I HAVE CHILDREN AND DO NOT FEEL SAFE DRIVING THIS CAR. I DON'T UNDERSTAND WHY GMC HAS NOT IDENTIFIED THE PROBLEM. I FOUND THIS VIDEO ON-LINE THAT SEEMS TO IDENTIFY THE PROBLEM. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

6/12/2018

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT HER HUSBAND WAS NOTIFIED OF THE FAILURE AND RESTARTED THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS FLASHED INTERMITTENTLY AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION ONCE THE WARNING LIGHTS WAS NO LONGER DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TERRY LABONTE CHEVROLET (1401 BRIDFORD PKWY, GREENSBORO, NC 27407) WHERE THE STEERING SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO HENDRICK CHEVROLET (100 AUTO MALL DRIVE, CARY, NC 27511) WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED, WHICH WAS STILL PENDING. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION WIRES, SPARK PLUGS AND UPPER CONTROL ARM WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

2/27/2020

The contact owns a 2012 Buick Enclave. The contact stated while driving 65 mph, the engine started shaking with the check engine warning light illuminated. The contact stated when he disengaged the accelerator pedal and depressed it again, the engine stopped shaking. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure however, the check engine light was reset. The contact stated that the failure had been reoccurring from the original date of purchase. The vehicle was taken to an independent mechanic several times. The contact stated that the catalytic converter, alternator, battery, fuel pump and fuel pressure sensors were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 158,000.

6/30/2021

Transmission needs replacing

7/23/2025

The contact owns a 2012 Buick Enclave. The contact stated that after pressing the liftgate button to the open the rear liftgate, the liftgate door opened before suddenly falling downward and closing. During the incident the liftgate door had made contact with the owners head. The contact sustained bruised head which did not require medical treatment. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 15V415000(Structure). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not contacted. The failure mileage was 105,000.

6/8/2023

The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lost motive power and hesitated while attempting to accelerate and depressing the accelerator pedal. During the failure, the check engine warning light momentarily illuminated. The vehicle was taken to a local mechanic who was unable to determine the cause of the failure. Additionally, while opening the rear liftgate door, there was a clicking sound coming from the driver's side rear liftgate door strut. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V415000 (STRUCTURE). The failure mileage was 118,000.

2/26/2025

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE FUEL GAUGE INDICATOR WOULD DISPLAY INACCURATE FUEL LEVELS AND CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL GAUGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 34,794.

5/20/2014

THE DASHBOARD LIGHTS FAILED TO COME ON OR JUST GO OFF WHILE THE VEHICLE IS IN MOTION. THIS HAS HAPPENED NUMEROUS TIMES. THIS MAKES IT IMPOSSIBLE TO SEE SPEEDOMETER, ETC. AFTER A PERIOD OF TIME, THEY COME ON. IT MAY HAPPEN AT ANY TIME FROM THE TIME THE CAR IS STARTED TO DRIVING SPEEDS. *TR

9/17/2014

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE P255/65R18/109S. THE CONTACT STATED THAT THE FOUR TIRES DEVELOPED CRACKS IN THE CHANNEL AROUND THE CIRCUMFERENCE OF THE TIRES AND THE OUTER TREAD. THE CONTACT INDICATED THAT THE TIRES WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); HOWEVER, THE TIRES EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 18,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.

8/13/2015

MICHELIN TIRES F61010 HAVE SLOW LEAK

9/5/2015

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE FRONT ROTORS ON BOTH SIDES HAD RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,704.

4/28/2016

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE LOADING SOME ITEMS IN THE BACK OF THE VEHICLE, THE SUN ROOF SHATTERED INTO PIECES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED AT THE DEALER (WALTER JACKSON IN RINGGOLD, GEORGIA), BUT WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

6/12/2017

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE REAR HATCH FAILED TO OPEN AUTOMATICALLY BECAUSE THE STRUTS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

1/31/2019

TL* THE CONTACT OWNS 2012 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HEATER HOWEVER, THERE WAS NO HEAT COMING OUT OF THEIR VENTS. THE FAILURE CAUSED THE WINDSHIELD TO BECOME FROSTED AND FOGGY. THE CONTACT STATED THAT THE VISIBILITY WAS GREATLY DIMINISHED THROUGH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO BOUCHER BUICK GMC OF WAUKESHA (1907 E MORELAND BLVD, WAUKESHA, WI 53186) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

2/5/2021

2012 BUICK ENCLAVE. CONSUMER WRITES SEEKING REIMBURSEMENT TO FOR VEHICLE REPAIRS. THE CONSUMER STATED AIR CONDITION LINE HAD A SMALL HOLE CAUSED BY IMPROPER INSTALLATION. THE LINE RUBBED AGAINST THE ADJACENT TUBE.

8/13/2021

The contact owns a 2012 Buick Enclave. The contact stated while driving in a parking lot at approximately 5 mph and making a right turn, the brake pedal was depressed and the vehicle revved up and accelerated to about 20 mph while the brake pedal as depressed. The contact stated no warning light was illuminated. The vehicle ran into a building wall as the engine continued revving. The contact shut the engine down and put the vehicle into park. The contact stated that the air bags did not deploy. The contact was injured with a slight cut on the ring finger on his left hand. The contact did not seek medical attention for the cut on his finger. The police were called and wrote an accident report. The contact had the vehicle towed to a tow lot first and then to a body shop. The contact did not have the local dealer diagnose the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

2/18/2022