2014 Buick Enclave Owner Complaints

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

10/19/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND CROSSING TRAIN TRACKS, THE TRAIN CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURY AND THE FRONT PASSENGER SUSTAINED A KNEE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

8/11/2015

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 01/15/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CHASSIS ELECTRICAL AND THE FUEL MODULE WAS REPLACED. UPDATED 10/5/2015 *JS

12/8/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

12/30/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.

12/16/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IN THE RAIN, THERE WOULD BE SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,265. UPDATED 10/25/17*LJ THE CONSUMER STATED AS OF 10/11/2017 THE FAILURE PERSISTED. UPDATED 11/1/2017*JS

3/16/2017

I PUT THE CAR AT 'N' GEAR POSITION, BUT THE CAR WENT BACKWARD. I STOPPED THE CAR, TOOK OUT THE KEYS, AND RESTARTED. THE SECOND TIME, ABOUT 2 MONTHS AFTER THE FIRST INCIDENT, THE CAR STARTED TO ROLL WHEN I PUT THE CAR AT 'P' GEAR POSITION. *TR

7/1/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.... UPDATED 06-02-15 *BF THE CONSUMER STATED THE DEALER REPLACED THE SUN ROOF. THE TRANSMISSION, GPS, AND THE TURN SIGNALS WERE NOT WORKING PROPERLY. UPDATED 11/6/15*JS

4/21/2015

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT'S AROUND CURVES?? WOULD THEY SAY OH HE'S OLD LOST CONTROL AND WENT OVER THE EDGE AND THE CRASH BROKE THE BOLT. OR LOOKING AT CELL PHONE CROSSED OVER CENTER LINE HITTING A SEMI HEAD ON. THE CRASH BROKE THE BOLT. AND NEVER FIND OUT THEY HAVE BAD BOLTS IN THE STEERING SYSTEM. I TOLD SEVERAL SHOP SUPERVISORS BUT THEY JUST SHOOK THERE HEAD. ARE THE BOLTS NOT HARDEN CORRECTLY? WAS TO MUCH TORQUE USED FOR BOLT SIZE WHEN INSTALLING?? ARE THE BOLTS TO SMALL OF A SIZE FOR THE JOB?? THE BOLT ONLY HAD TO HOLD THE BELT PULLEY TIGHT ON THE SERPENTINE BELT. SO THAT YOU CAN STEER, RUN THE GENERATOR AND OTHER THINGS. T. BUT IT SNAPPED WHILE PARKED OR CAR WAS STARTED. I AM SCARED WHILE I AM DRIVING THE CAR. WHEN CAN IT HAPPEN AGAIN? CAR WAS IN WARRANTY AND FIXED AT NO CHARGE.

1/22/2018

I BOUGHT MY 2014 BUICK ENCLAVE AT THE END OF MAY AND HAD IT IN THE SHOP AT THE BEGINNING OF DECEMBER, AFTER PUTTING 3000 MILES ON IT, FOR POWER STEERING ISSUES, (NOISE AND VIBRATION) AND IT TURNS OUT THE NEEDED TO REPLACE THE PUMP BUT WERE NOT COMFORTABLE WITH THE DESIGN, WHILE THEY WERE LOOKING AT IT THEY SAID THEY NEEDED TO ALSO REPLACE A BALL JOINT. THEN IN MID JAN. THE NOISE STARTED AGAIN, I HAD IT CHECKED AND THEY SAID IT WAS FROM THE COLD, WELL THAT BECAME UNTRUE AS IT BECAME WORSE IN THE NEXT FEW WEEKS (NOISE AND VIBRATION AS I WAS TURNING) AND I BROUGHT IT IN AGAIN 3-7-2018 AND SURE ENOUGH THE SAME PROBLEM IS THERE!! SO THE MECHANIC HAS TO FIGURE OUT A DIFFERENT SOLUTION BY CALLING THE BUICK DEALER. I AM EXTREMELY DISAPPOINTED WITH THIS AS THIS IS MY FIRST "NEW" VEHICLE I BOUGHT, VERY UNHAPPY!! BUICK NEEDS TO RECALL AND FIND A FIX FOR ALL THESE PROBLEMS!

3/8/2018

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN 14V266000 (SEAT BELTS). HOWEVER, THE DEALER COULD NOT PERFORM THE REPAIRS FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

10/9/2014

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIBS, CLAVICLE, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

10/12/2016

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

5/19/2015

THE AIR CONDITIONER DOESN'T WORK. I HAVE TAKEN THE VEHICLE IN AT LEAST 2-3 TIMES AND HAVE BEEN TOLD NOTHING IS WRONG. THE MOST RECENT TIME I TOOK IT IN WAS ABOUT 4 MONTHS AGO. YESTERDAY IT WAS 90 DEGREES WHERE I LIVE. AFTER SCHOOL, I PICK UP MY KIDS 3YRS & 7YRS. AFTER ABOUT 5 MINUTES IN THE CAR MY 7 YEAR OLD IS COMPLAINING OF BEING HOT. I LOOK BACK AND SHE HAS SWEAT DRIPPING DOWN HER FACE. THIS IS A SAFETY ISSUE ESPECIALLY FOR ANYONE THAT HAS INFANTS. AFTER BEING TOLD MY AIR CONDITIONER IS FINE MULTIPLE TIMES, I DON'T EXPECT HOT AIR TO BE BLOWING OUT THE VENTS IN THE BACK WHEN MY AIR IS ON. THE FRONT WAS NOT WORKING WELL EITHER, BUT IT WAS COOLER AIR COMING OUT, NOT COLD. I ASSUMED THE BACK WAS THE SAME TEMPERATURE. IF I HAD AN INFANT THAT COULDN'T SPEAK, THEY COULD DIE FROM HEAT EXHAUSTION. THIS IS SIMILAR TO LEAVING YOUR CHILD IN THE CAR FOR A FEW MINUTES ON A HOT DAY. SOMEONE COULD DIE. I HAVE ALSO READ MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE. PLEASE DO NOT LET A DEATH HAPPEN BEFORE RECALLING THIS ISSUE. THERE IS A HISSING SOUND COMING FROM THE FRONT ALMOST EVERYDAY. THE AIR CONDITIONER WORKS SOMETIMES, BUT IT USUALLY TAKES AWHILE TO GET COLD OR DOESN'T WORK AT ALL (USUALLY ON WARMER DAYS). MY CAR HAS 60K MILES NOW. THIS PROBLEM STARTED A FEW YEARS AGO. THE CAR WAS IN MOTION IN THE CITY STREET DURING THIS INCIDENT.

6/11/2019

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

12/12/2016

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

6/18/2019

2014 BUICK ENCLAVE CHROMED HOOD LOUVER HORIZONTAL POSITION REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN POSITIONS OF THE SUN AND DRIVER DIRECTION, BLINDING THE DRIVER FROM BELOW THE LINE OF SIGHT. COMPLAINTS TO THE DEALER DEFERRED TO GM. GM'S RESPONSE WAS THAT THIS IS A NORMAL FUNCTION OF THE VEHICLE. DEALER HAS SUBSEQUENTLY CONTACTED ME TO RESOLVE ISSUE. *TR

3/6/2014

THE DRIVER'S DOOR BRUSHED OVER MY LOWER LEG AND CUT IT DUE TO A VERY SHARP EDGE ON THE BOTTOM CORNER OF THE DOOR. THIS HAS HAPPENED THREE TIMES. BOTH THE DRIVER'S DOOR AND THE FRONT PASSENGER DOOR COME TO AN EXTREMELY SHARP POINT AT THE BOTTOM LOWER EDGE. I HAVE CUT MY LEG THREE TIMES TOTAL AND BOTH DOORS HAVE DONE IT. I HAVE NOT HIT MY LEG VERY HARD WITH THE DOOR BUT THE DOORS ARE SO SHARP THAT THEY JUST SLICED MY SKIN. I DID NOT REQUIRE MEDICAL ATTENTION BUT THIS IS STILL A PROBLEM. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WAS A DESIGN PROBLEM AND DID NOT REALLY KNOW HOW TO CORRECT IT. I HAVE A PICTURE FROM THE FIRST INCIDENT IF YOU REQUIRE IT. *TR

8/19/2014

ON 11/30, WE TURNED ON THE CAR, THE ENGINE LIGHT ON THE DASH CAME ON TO SERVICE ENGINE. WE TOOK THE CAR TO THE DEALERSHIP. WE WERE INFORMED THE PROBLEM IS IN THE TRANSMISSION. IT NEEDED A TORQUE CONVERTER, A PUMP AND NEW GASKETS. THEY'VE HAD THE CAR SINCE 12/2, AND INFORMED US THEY WERE WAITING FOR THE GASKETS WHICH WILL POSSIBLY BE TWO MORE WEEKS.

12/25/2015

ABOUT A YEAR AGO, OUR 2014 BUICK ENCLAVE AWD, BEGAN SHUDDERING WHILE DRIVING AND LAGGING WHEN TRYING TO ACCELERATE. 4 MONTHS AGO, THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHILE I WAS ON THE FREEWAY. IT ALSO DISPLAYED THE "TRACTION CONTROL OFF" 'STABILITY CONTROL OFF" AND "ENGINE POWER REDUCED" SIGNS ON THE DASHBOARD. MY VEHICLE WENT FROM 75 MPH TO 25 IN A MATTER OF SECONDS.. WHILE I WAS ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR! I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR COMPLETELY OFF AND TURN IT BACK ON AGAIN. THIS SEEMED TO REBOOT THE COMPUTER, BUT THE CHECK ENGINE LIGHT REMAINED ON FOR SEVERAL DAYS. 4 MONTHS LATER, THIS HAS NOW HAPPENED ABOUT 16 ADDITIONAL TIMES, 3 WHILE ON THE FREEWAY! WE'VE REPLACED THE THROTTLE BODY, THROTTLE BODY GASKET, MASS AIR FULL SENSOR, PVC VALVE AND THE POWER TRAIN MODULE RELAY. WE ARE CONTINUING TO HAVE PROBLEMS!! THE MOST RECENT, THIS MORNING WHILE TAKING MY CHILDREN TO SCHOOL. THIS ON TOP OF HAVING TO HAVE THE A/C EVAPORATOR REPLACED AT LEAST ONCE/ YEAR SINCE WE BOUGHT THIS VEHICLE BRAND NEW OFF THE LOT! I'M A LITTLE TIRED OF PUTTING MY CHILDREN'S LIVES AS WELL AS MY OWN IN DANGER EVERY TIME I TAKE THEM AND PICK THEM UP FROM SCHOOL!

5/28/2019

WHEN I LEFT HOME FUEL GAUGE READ 3/4 OF A TANK. DROVE TO KHOL'S WHEN I WAS DONE AND STARTED CAR TO RETURN HOME MY GAUGE READ FULL. *TR

5/14/2014

POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN YEAR JUST NOT MY VIN. PERHAPS EXPANSION OF VEHICLES AFFECTED??? 77,000 MILES

3/17/2019

THE FRONT DRIVER & PASSENGER HEAD RESTS PROTRUDE TOO FAR FORWARD EVEN WHEN PUSHED ALL THE WAY BACK. THE HEADRESTS ARE NOT ABLE TO BE ADJUSTED HIGH ENOUGH FOR A TALL PERSON. FOR TALL INDIVIDUALS THIS CAUSES THE LOWER PORTION OF THE HEADREST TO PRESS INTO A PRESSURE POINT ON THE BACK. THIS COULD RESULT IN SPINAL DAMAGE IN A REAR END COLLISION. SOME OWNERS ARE CHOOSING TO TURN THE HEAD RESTS AROUND BACKWARDS OR REMOVE THEM ENTIRELY. THIS ALSO FORCES PEOPLE TO DRIVE WITH THE SEAT RECLINED TOO FAR BACK. *TR

7/25/2014

WHATEVER RULES ARE BEING PROMULGATED REGARDING CAR HEAD RESTRAINTS ARE IRRATIONAL. I AM CONFRONTED WITH HEAD, NECK AND SHOULDER PAIN AFTER EACH DRIVE, REGARDLESS OF HOW SHORT. THE HEADREST, ALL CARS WITH RECENT HEADRESTS, IS TOO FAR FORWARD AND PUSHES THE HEAD INTO A DOWNWARD LOOKING POSITION. THIS UNSAFE BODY POSITION WILL CREATE OTHER TYPES OF INJURIES, EITHER FROM PROLONGED POOR BODY MECHANICS OR UNSAFE BODY OR VEHICLE MODIFICATIONS. WITHOUT THE ABILITY TO ADJUST THE HEADREST INTO A COMFORTABLE DRIVING POSITION FOR 99.9% OF THE TIME THE DRIVER IS IN THE VEHICLE, THE ODDS OF THE .01% BEING EFFECTIVE IS MINIMAL. PLEASE REISSUE THE RULES AND PROVIDE SOME TYPE OF CREDIT TO FIX THE COUNTLESS CARS BURDENED BY THIS IRRATIONAL POLICY. *TR

8/3/2014

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

5/19/2015

My wipers would stop working. When they are on. I had to get them fixed. This is a safety issue and GM said it’s normal wear an tear.

4/3/2022

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT HEAD LIGHT WENT OUT. ALL FEW MINUTES LATER, ALL THE HEAD LIGHTS WENT OUT. THE CONSUMER TURNED THE VEHICLE OFF AND RE-STARTED IT. THE LEFT HEAD LIGHT CAME BACK ON. THE CONSUMER WAS ABLE TO GET THE VEHICLE FIXED THE SAME DAY HE CALLED THE DEALER. *JB

7/27/2016

WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR. THEY ALSO TOLD ME THAT THE VEHICLE WARRANTY DID NOT COVER THE PROBLEM. IT IS CLEAR THE PROBLEM IS A DEFECT, RATHER THAN A MATTER OF REASONABLE WEAR AND USE. I HAVE SEEN THAT OTHER IDENTICAL COMPLAINTS HAVE BEEN LODGED WITH THE NHTSA. ADDITIONALLY, THERE ARE MULTIPLE COMPLAINTS ON-LINE OF SIMILAR PROBLEMS. FOR THE SAFETY OF ALL WHO MAY BE DRIVING THIS MAKE AND MODEL, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED.

9/14/2020

I BOUGHT MY 2014 BUICK ENCLAVE AT THE END OF MAY AND HAD IT IN THE SHOP AT THE BEGINNING OF DECEMBER, AFTER PUTTING 3000 MILES ON IT, FOR POWER STEERING ISSUES, (NOISE AND VIBRATION) AND IT TURNS OUT THE NEEDED TO REPLACE THE PUMP BUT WERE NOT COMFORTABLE WITH THE DESIGN, WHILE THEY WERE LOOKING AT IT THEY SAID THEY NEEDED TO ALSO REPLACE A BALL JOINT. THEN IN MID JAN. THE NOISE STARTED AGAIN, I HAD IT CHECKED AND THEY SAID IT WAS FROM THE COLD, WELL THAT BECAME UNTRUE AS IT BECAME WORSE IN THE NEXT FEW WEEKS (NOISE AND VIBRATION AS I WAS TURNING) AND I BROUGHT IT IN AGAIN 3-7-2018 AND SURE ENOUGH THE SAME PROBLEM IS THERE!! SO THE MECHANIC HAS TO FIGURE OUT A DIFFERENT SOLUTION BY CALLING THE BUICK DEALER. I AM EXTREMELY DISAPPOINTED WITH THIS AS THIS IS MY FIRST "NEW" VEHICLE I BOUGHT, VERY UNHAPPY!! BUICK NEEDS TO RECALL AND FIND A FIX FOR ALL THESE PROBLEMS!

3/8/2018

Within 90 days of purchasing my used 2014 Buick Enclave the alert came on telling me to have the air bag serviced. It was within the 90 warranty from the used dealership so at no cost they took it in and then let me know it was a recall issue the dealership had to address. After almost a week I got my vehicle back and “all was corrected” for a month or so. Then one day it just came back on again. It decides when it will alert me at random. But I do not see it listed as a recall because it was “repaired”. Twice now when I have been on a long road trip and have been driving for more than 5 hours my sensor for my tires will start alerting me to have my tire sensors serviced. Once the vehicle has been restarted it seems to reset itself.

6/7/2021

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.... UPDATED 06-02-15 *BF THE CONSUMER STATED THE DEALER REPLACED THE SUN ROOF. THE TRANSMISSION, GPS, AND THE TURN SIGNALS WERE NOT WORKING PROPERLY. UPDATED 11/6/15*JS

4/21/2015

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 70 MPH, A LOUD POP NOISE WAS HEARD. THE VEHICLE WAS PULLED OVER WHERE IT WAS DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,300.

1/19/2017

MY ENCLAVE GETS THRE WORST GAS MILEAGE OF ANY VEHICLE I'VE EVER OWNED. MY 2003 TRAILBLAZER GETS BETTER GAS MILEAGE THAN THIS SUV BY ALMOST DOUBLE AND IT'S NOT VERY FUEL EFFICIENT. MY BOYFRIEND'S V8 SILVERADO ALSO GETS ABOUT 50% BETTER GAS MILAGE. IVE BROUGHT IT IN MULTIPLE TIMES AND THEY KEEP SAYING THEY CAN'T FIND AN ISSUE BC THE COMPUTER ISN'T FLAGGING ANY ISSUES. THE DRIVER SIDE SHOCK THAT WAD REPLACED HAS ALSO ALREADY WENT BAD WITH NO REASON AND THE PASSENGER SIDE WHEEL WOBBLES WHEN REVERSING OUT IF A PARKING SPACE. THIS AGAIN WAS CHECKED AND THEY DENIED FINDING ANY ISSUES. THIS HAS BEEN ONGOING SINCE I BOUGHT THE VEHICLE AND THE RIDICULOUSLY PRICED AND WORTHLESS ADDITIONAL WARRANTY IN DECEMBER OF 2017.

10/4/2019

WHEN DRIVING YOU CAN HEAR THE CLUNKING NOISE THE VEHICLE MAKES WHEN ON THE ROAD. IT'S SOUNDS BAD AND I DON'T WANT IT TO GET ANY WORSE. I CAN NOT PINPOINT THE PROBLEM. *TR

5/29/2020

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V515000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/11/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE BACK UP CAMERA WAS DIFFICULT TO VIEW WHEN REVERSING. THE CONTACT MENTIONED THAT THE BACK UP CAMERA WAS DARK AND CAUSED THE CONTACT'S VISION OF THE ROAD TO BE IMPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600.

12/16/2014

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY MILLER BUICK GMC (246 COX CREEK PKWY, FLORENCE, AL 35630, (256) 275-4313) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,785.

7/24/2018

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE INTERSTATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY GIVEN TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TERMINAL TENSION AND CORROSION ON THE FUSE BLOCK. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.

12/11/2018

ABOUT A YEAR AGO, OUR 2014 BUICK ENCLAVE AWD, BEGAN SHUDDERING WHILE DRIVING AND LAGGING WHEN TRYING TO ACCELERATE. 4 MONTHS AGO, THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHILE I WAS ON THE FREEWAY. IT ALSO DISPLAYED THE "TRACTION CONTROL OFF" 'STABILITY CONTROL OFF" AND "ENGINE POWER REDUCED" SIGNS ON THE DASHBOARD. MY VEHICLE WENT FROM 75 MPH TO 25 IN A MATTER OF SECONDS.. WHILE I WAS ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR! I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR COMPLETELY OFF AND TURN IT BACK ON AGAIN. THIS SEEMED TO REBOOT THE COMPUTER, BUT THE CHECK ENGINE LIGHT REMAINED ON FOR SEVERAL DAYS. 4 MONTHS LATER, THIS HAS NOW HAPPENED ABOUT 16 ADDITIONAL TIMES, 3 WHILE ON THE FREEWAY! WE'VE REPLACED THE THROTTLE BODY, THROTTLE BODY GASKET, MASS AIR FULL SENSOR, PVC VALVE AND THE POWER TRAIN MODULE RELAY. WE ARE CONTINUING TO HAVE PROBLEMS!! THE MOST RECENT, THIS MORNING WHILE TAKING MY CHILDREN TO SCHOOL. THIS ON TOP OF HAVING TO HAVE THE A/C EVAPORATOR REPLACED AT LEAST ONCE/ YEAR SINCE WE BOUGHT THIS VEHICLE BRAND NEW OFF THE LOT! I'M A LITTLE TIRED OF PUTTING MY CHILDREN'S LIVES AS WELL AS MY OWN IN DANGER EVERY TIME I TAKE THEM AND PICK THEM UP FROM SCHOOL!

5/28/2019

On high power down only to 30 mph on highway. Cars hard to brake and swirl, causing rear end and sideswipe.

11/1/2023

On high power down only to 30 mph on highway. Cars hard to brake and swirl, causing rear end and sideswipe.

11/1/2023