2015 Acura TLX Owner Complaints

REFLECTION REAR VIEW MIRRORS AC VENT. ALSO ABNORMAL SHIFTS LOW SPEED

11/10/2014

LOW SPEED ACCELERATION - SHIFTING FROM 1ST OR 2ND OR 3RD (NOT SURE) GEAR TO NEXT GEAR IS NOT SMOOTH. IT IS A FAIRLY HARD SHIFT. THE REST OF THE SHIFTING IS SMOOTH 4-9. ALSO AUTOMATIC DOWNSHIFTING CREATES AN ODD SPEED UP FOR A SECOND TO WHAT SEEMS LIKE A REV MATCH TO TRY TO MAKE IT SMOOTH, BUT CAUSES PROBLEMS ON SLIPPERY ROADS. ALSO EARLY WARNING BRAKE WARNING SIGNAL IS VERY INTERMITTENT AND WORKS SOMETIMES AND NOT OTHERS IN THE EXACT SAME LIGHTING SITUATION AND CAR POSITION AND SAME TYPE OF CAR DIRECTLY IN FRONT OF ME. *TR

12/13/2014

WHEN I AM AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE, IT FEELS LIKE SOMEONE IS BUMPING ME FROM BEHIND TO MAKE THE CAR GO FORWARD. OR ANOTHER WAY OF SAYING WOULD BE THAT THE CAR IS TRYING TO ACCELERATE WHEN MY FOOT IS ON THE BRAKE. ALSO, WHEN ACCELERATING, IT FEELS AT TIMES LIKE THERE IS NOT ENOUGH GAS AND THEN THE CAR STARTS SPEEDING UP. THE TRANSITION IS NOT SMOOTH. I WAS TOLD BY THE SALESPERSON IT WAS A SHIFTING ISSUE AND THE CAR NEEDS TO WARM UP. " IT WAS NOT A BIG DEAL." THE PROBLEM IS THERE WERE DAYS THAT IT WAS WARM OUTSIDE. I HAVE COMMUNICATED MY CONCERNS TO THE DEALER SEVERAL TIMES; HOWEVER, THEY HAVE YET TO GIVE ME ANY ANSWERS OR SUGGEST IT MAY BE ON A RECALL. I JUST CONTACTED ANOTHER DEALER AND THEY SAID MY CAR IS NOT ON RECALL LIST. THIS IS A HUGE WORRY THAT THERE ARE THOSE OF US WHO ARE NOT ON THE LIST WHO ARE EXPERIENCING PROBLEMS. CLEARLY, THERE IS A SAFETY ISSUE HERE AND NEEDS TO BE ADDRESSED SOONER THAN LATER. *TR

12/23/2014

SINCE PICKUP, TRANSMISSION HAS NOT ACTED PROPERLY--WHEN TRANSMISSION IS FIRST ENGAGED IT EITHER THRUSTS THE CAR FORWARD OR DOES NOT RESPOND AT ALL TO FOOT ON EXILHERATOR----I BELIEVE AT THIS POINT IT IS A SAFETY HAZARD. I DO NOT ALLOW MY WIFE OR KID TO DRIVE THE CAR. IT IS BRAND NEW. *JS

2/6/2015

THERE WAS NO ACCIDENT. THIS CAR IS THE 4 CYLINDER, TECH MODEL. THE TRANSMISSION HESITATES SHIFTING FROM REVERSE TO DRIVE. IT ALSO WILL HESITATE WHEN TURNING A CORNER SOMETIMES. THE OTHER PROBLEM WITH THIS CAR IS THE CLIMATE CONTROL SYSTEM (LISTED AS ELECTRICAL ABOVE). IT SIMPLY DOESN'T WORK CORRECTLY. THE DRIVER SIDE TESTED 8 DEGREES DIFFERENT THAN THE PASSENGER SIDE. SO IF I HAVE THE DRIVE SIDE SET AT 75 DEGREES FOR HEAT IT FEELS LIKE 68 DEGREES. WHEN ON THE HEAT SETTING, THE FAN APPEARS TO DISPERSE MORE OUT OF THE DEFROSTER THAN IT DOES BELOW THE DASH. I HAVE TO TURN THE CAR CLIMATE CONTROL SETTING ON THE DRIVER SIDE TO 80+ DEGREES AND USE THE AC DASH VENTS TO KEEP MY UPPER BODY AND HANDS WARM. THERE ARE MANY COMPLAINTS ON THE ACURA TLX FORUM ABOUT THE CLIMATE CONTROL ISSUE. I HAVE MADE ATTEMPTS TO GET ACURA TO ADDRESS THE HEATER CLIMATE CONTROL ISSUE. *TR

2/10/2015

I WAS ACCELERATING FROM 40 MPH TO 50 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING, BEEPED, AND STARTED FLASHING ALL SYSTEM ERRORS IN ORANGE ON THE DASH DISPLAY. THE CAR WOULD NOT GO ABOVE 50 MPH, AS IF THE GAS WAS BEING CHOKED OFF AT THAT POINT. CAR WAS TOWED TO DEALER. THEY HAD THE CAR FOR A WEEK BEFORE IT WAS "FIXED". THE EXACT SAME ERROR JUST OCCURRED FOR A SECOND TIME WHILE I WAS ACCELERATING AND MERGING INTO A BUSY HIGHWAY LANE. CAR IS AGAIN AT THE DEALER FOR ALMOST A WEEK AND COUNTING. WHILE IT HASN'T CAUSED AN ACCIDENT YET, THIS IS EXTREMELY DANGEROUS. I WAS NEARLY REAR-ENDED WHEN MY CAR STOPPED ACCELERATING AND STARTED DECELERATING ON A BUSY HIGHWAY. IN BETWEEN THESE OCCURRENCES, I HAVE HAD OTHER RANDOM ERRORS, SUCH AS THE LANE DEPARTURE WARNING SYSTEM ACTIVATING WHILE DRIVING STRAIGHT DOWN THE CENTER OF A LANE. WHEN THIS OCCURS, THE STEERING WHEEL IS "TUGGED" TOWARDS THE DIRECTION IT THINKS IT NEEDS YOU TO GO. VERY DANGEROUS WHEN THE CAR IS TRYING TO TUG YOU OUT OF YOUR LANE INTO ANOTHER. THE RANDOM ERRORS THAT OCCUR ARE ALL WITH THE SAME SYSTEMS THAT FLASH ERROR WARNINGS ALL OVER THE DASH ON THE TWO OCCASIONS THAT THE CAR HAS STOPPED FUNCTIONING PROPERLY. LDW, ACC, BRAKING SYSTEM, VSC...ALL IMPORTANT SAFETY SYSTEMS! *TR

2/17/2015

(1) WHEN AT A COMPLETE STOP WITH FOOT ON THE BRAKE, IT FEELS LIKE SOMEONE IS BUMPING THE CAR FROM BEHIND TO MAKE IT GO FORWARD. (2) THE CAR IS COLD WITH THE TEMPERATE AT 70 DEGREES AND ON AUTO - DEALER SUGGESTED MANUALLY CHANGE THE TEMPERATURE TO 85 DEGREES - CAR WILL BECOME VERY UNCOMFORTABLE. HAVE TO MANUALLY KEEP CHANGING THE TEMPERATURE EVERY 10 MINUTES TO MAKE CAR COMFORTABLE. *TR

1/2/2015

WHEN DRIVING AT APPROXIMATELY 40 MPH THE CAR SUDDENLY ACCELERATES. I FIRST NOTICED PROBLEM WHEN COASTING DOWNHILL, BUT NOW OCCURS ON LEVEL HIGHWAY ALSO. ALSO THERE ARE PERIODS WHEN ONE TRIES TO ACCELERATE FROM A STOP OR FROM REVERSE TO DRIVE THAT THE TRANSMISSION HESITATES BEFORE SHIFTING INTO GEAR. AT THAT POINT THE ENGINE HAS REVVED UP CAUSING THE CAR TO LURCH FORWARD WHEN THE GEAR DOES ENGAGE. ADDITIONALLY EVEN AFTER A RECALL, THE PARKING GEAR SLIPS ALLOWING THE CAR TO ROLL DOWN HILL. THESE PROBLEMS HAVE RESULTED IN NEAR ACCIDENTS. UPDATED 11/18/15*LJ *CN

8/7/2015

REFLECTION REAR VIEW MIRRORS AC VENT. ALSO ABNORMAL SHIFTS LOW SPEED

11/10/2014

TRANSMISSION IS VERY JERKY AT LOW SPEEDS WHEN COLD AND HITS A HARD SHIFT BETWEEN 2ND TO 3RD GEAR. ALL OTHER GEAR CHANGES ARE UNNOTICEABLE HOWEVER 2ND GOING TO 3RD ALWAYS SHIFTS HARD. READ ONLINE AND OTHER OWNERS ARE HAVING THE SAME ISSUE. DESPITE THE FACT THAT CERTAIN CARS ARE BEING RECALLED FOR TRANSMISSION ISSUES, ALL TLXS SHOULD BE CHECKED

7/29/2015

WHEN I AM AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE, IT FEELS LIKE SOMEONE IS BUMPING ME FROM BEHIND TO MAKE THE CAR GO FORWARD. OR ANOTHER WAY OF SAYING WOULD BE THAT THE CAR IS TRYING TO ACCELERATE WHEN MY FOOT IS ON THE BRAKE. ALSO, WHEN ACCELERATING, IT FEELS AT TIMES LIKE THERE IS NOT ENOUGH GAS AND THEN THE CAR STARTS SPEEDING UP. THE TRANSITION IS NOT SMOOTH. I WAS TOLD BY THE SALESPERSON IT WAS A SHIFTING ISSUE AND THE CAR NEEDS TO WARM UP. " IT WAS NOT A BIG DEAL." THE PROBLEM IS THERE WERE DAYS THAT IT WAS WARM OUTSIDE. I HAVE COMMUNICATED MY CONCERNS TO THE DEALER SEVERAL TIMES; HOWEVER, THEY HAVE YET TO GIVE ME ANY ANSWERS OR SUGGEST IT MAY BE ON A RECALL. I JUST CONTACTED ANOTHER DEALER AND THEY SAID MY CAR IS NOT ON RECALL LIST. THIS IS A HUGE WORRY THAT THERE ARE THOSE OF US WHO ARE NOT ON THE LIST WHO ARE EXPERIENCING PROBLEMS. CLEARLY, THERE IS A SAFETY ISSUE HERE AND NEEDS TO BE ADDRESSED SOONER THAN LATER. *TR

12/23/2014

THIS VEHICLE OFTEN HESITATES OR HAS A LOUD NOISE OF THE TRANSMISSION SOUNDING LIKE IT IS TRYING TO SHIFT INTO A GEAR IT SHOULDN'T. BOTH OF THESE OCCURRENCES HAPPEN WHEN MOVING FROM A STOPPED POSITION. CAR DOES NOT MOVE FOR A COUPLE OF SECONDS, IN THE LATTER CASE OR IS MOVING AWAY FROM STOPPED POSITION IN THE FORMER CASE. EVERY TIME THIS HAPPENS THE VEHICLE IN BACK OF ME THINKS I AM MOVING FORWARD (WHICH IS NOT HAPPENING) AND PROCEEDS TO MOVE ALMOST REAR-ENDING ME. IT IS JUST A MATTER OF TIME. THIS HAPPENS WHEN THE VEHICLE IS COLD/ HOT. *TR

1/13/2015

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE CHROME PIECE ON THE AIR VENTS HAD AN EXTREME GLARE THAT IMPACTED THE CONTACT'S VISIBILITY WHEN USING THE SIDE MIRRORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN VERIFIED THE FAILURE BUT WAS UNABLE TO REMEDY THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 789.

9/3/2014

REFLECTION REAR VIEW MIRRORS AC VENT. ALSO ABNORMAL SHIFTS LOW SPEED

11/10/2014

BRAKE LIGHT COMES ON WHEN NO CAR IS AROUND YOU AVOIDANCE BRAKE LIGHT. *TR

3/27/2015

AFTER A MINOR FENDER BENDER, THE VEHICLE BECAME COMPLETELY DISABLED AND BLOCKED FOUR (4) LANES OF TRAFFIC FOR ALMOST FOUR (4) HOURS. THE DRIVER-SIDE KNEE AIRBAG DEPLOYED AND SEVERAL SENSORS/RELAYS BECAME INOPERABLE AND THE CAR REPORTED A BRAKING SYSTEM FAILURE THAT RENDERED THE CAR IMMOBILE. THE TIRES LOCKED UP AND THE VEHICLE SUBSEQUENTLY HAD TO BE DRAGGED ONTO A FLATBED TOW TRUCK. ADDITIONALLY, THE ACURALINK SERVICE DID NOT CONTACT ME UNTIL 90+ MINUTES LATER AND THE ASSIST/SOS BUTTON FELL OFF OF THE CAR BEFORE I COULD ENGAGE IT. WHILE MAKING A LEFT TURN, THE FRONT END OF MY CAR WAS SIDESWIPED. MY VEHICLE IMMEDIATELY BECAME IMMOBILIZED WITH THE BRAKES FULLY ENGAGED ON ALL FOUR (4) TIRES. THE ACCIDENT HAPPENED ON A FOUR (4) LANE CITY STREET. MY CAR CAME TO REST IN A PARALLEL POSITION BLOCKING ALL FOUR (4) LANES.

11/9/2015

AFTER A MINOR FENDER BENDER, THE VEHICLE BECAME COMPLETELY DISABLED AND BLOCKED FOUR (4) LANES OF TRAFFIC FOR ALMOST FOUR (4) HOURS. THE DRIVER-SIDE KNEE AIRBAG DEPLOYED AND SEVERAL SENSORS/RELAYS BECAME INOPERABLE AND THE CAR REPORTED A BRAKING SYSTEM FAILURE THAT RENDERED THE CAR IMMOBILE. THE TIRES LOCKED UP AND THE VEHICLE SUBSEQUENTLY HAD TO BE DRAGGED ONTO A FLATBED TOW TRUCK. ADDITIONALLY, THE ACURALINK SERVICE DID NOT CONTACT ME UNTIL 90+ MINUTES LATER AND THE ASSIST/SOS BUTTON FELL OFF OF THE CAR BEFORE I COULD ENGAGE IT. WHILE MAKING A LEFT TURN, THE FRONT END OF MY CAR WAS SIDESWIPED. MY VEHICLE IMMEDIATELY BECAME IMMOBILIZED WITH THE BRAKES FULLY ENGAGED ON ALL FOUR (4) TIRES. THE ACCIDENT HAPPENED ON A FOUR (4) LANE CITY STREET. MY CAR CAME TO REST IN A PARALLEL POSITION BLOCKING ALL FOUR (4) LANES.

11/9/2015

TAKATA RECALL: I RECEIVED A SAFETY RECALL LETTER FROM ACURA AUTOMOBILE DIVISION DATED MARCH 2016. I WAS ON VACATION WHEN THE LETTER WAS MAILED. UPON RETURING HOME AND READING THIS RECALL NOTICE I CALLED ACURA CLIENTS RELATIONS ON MARCH 24, 2016. THEY TOLD ME TO CALL THE DEALER SERVICE MANGER WHERE I PURCHASE MY CAR. I WENT TO THE DEALER ON MARCH 30, 2016. I HAD TO SIGN ACURA TAKATA AIRBAG INFLATOR REPLACEMENT VEHICLE RETENTION/STORAGE OWNER INDEMNIFICATION AGREEMENT. I WAS GIVEN A PURCHASE TO TAKE TO ENTERPRISE CAR RENTAL FOR A RENTAL CARD. I WAS GIVEN A FORD FOCUS UNTIL THE SUMMER OF 2016 WHILE MY BRAND NEW ACURA IS PARKED IN MY DRIVE WAY SINCE MARCH 2016 WHILE I AM MAKING A $398 MONTHLY CAR PAYMENT ON A BRAND NEW ACURA ILX THAT I CANNOT DRIVE UNTIL MID OR LATE SUMMER OF 2016. I THINK MY CAR PAYMENTS SHOULD BE REIMBURSED FROM THE DATE OF THE RECALL NOTICE UNTIL PARTS BECOME AVAILABLE FOR REPAIRS AND MY CAR IS REPAIRED AND SAFETY TO DRIVE AGAIN. IF I WANT TO DRIVE A FORD FOCUS IN THE FIRST PLACE. AT LEAST ACURA COULD HAVE PROVIDED A CAR IN THE SAME CLASS AS MY ACURA ILX 2015. I HAVE ALWAYS DRIVEN A HONDA OR ACURA VEHICLE AND I HAVE BEEN DRIVING OVEN 30 YEARS. I AM VERY UNHAPPY THAT I HAVE TO PAY A MONTHLY CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE. UNHAPPY ACURA CUSTOMER MEM

5/19/2016

WHILE DRIVING THE POWER STERING STOPPED WORKING WITHOUT WARNING. THIS HAPPENED 3 TIMES ON 112115 TO GET THE STERING BACK YOU MUST FIND A PLACE TO PULL OVER PLACE THE CAR IN PARK SHUT IT OFF AND THAN RESTART CAR NOT ALWAYS AN EASY THING TO DO.

11/22/2015

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ENGINE WAS TURNED OFF; HOWEVER, AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LINKAGE WAS NOT FAULTY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PENDING TO BE TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,315. UPDATED 02/23/16*LJ UPDATED 04/25/18*JB *TR

11/23/2015

CASE : B012015060 5/28- TEST DROVE CAR UP TO 55MPH. PURCHASED CAR 5/28/15 AROUND 9:30PM. ON TEST DRIVE AND DURING SINGING, I WAS ASSURED THAT THIS WAS A GREAT RIDING CAR. VIBRATION AS A STANDARD FEATURE - NO ONE TOLD ME, IT IS NOT ADVERTISED ON THE INTERNET OR IN THE SPEC OF THE CAR AND IT IS NOT IN THE MANUAL. I DID NOT AGREE TO PURCHASE A VIBRATING/POOR SHIFTING CAR, I AGREED ON A REGULAR RIDING CAR THAT SHIFTS SMOOTHLY. (NOT ONE WITH UNCONTROLLABLE VIBRATION). TEST DROVE CAR UP TO 55MPH. PURCHASED CAR 5/28/15. CAR WAS READY TO PICK UP 6-2-15. BACKGROUND- TEST DROVE WITH 3 MILES ON THE CAR. RECEIVED FROM DEALER UP HAD 20 MILES ON. 6/2 - 8PM GO TO DEALER TO RECEIVE CAR. DEALER FORGOT TO TRANSFER MY PLATES. DEALER (MY SALESMAN AND ANOTHER SALESMAN) TOLD ME TO LEAVE WITHOUT TEMP PLATES, THAT IT IS ACCEPTABLE IN ILLINOIS (UNTIL THE POLICE TOLD ME IT WAS ILLEGAL). 6/2 9:43 PM GOT ON THE EXPRESSWAY = EXPERIENCE UNCONTROLLABLE VIBRATION AT 60MPH. CALL DEALER IMMEDIATELY AT 9:45PM ON 6/2, TELL THEM I WILL BRING BACK THE CAR IN THE AM. 6/3 '11:30AM- BRING CAR BACK, DEALER ALIGNS + BALANCES. 3PM- PICK UP CAR. CAR STILL VIBRATES. 6/4 ' 2:00PM ' I BRING CAR BACK TO ACURA FOR THE SECOND TIME IN 48 HOURS. DEALER STATES THEY WILL TAKE THE CAR TO LEXUS, AS LEXUS HAS EQUIPMENT THAT ACURA DOES NOT HAVE. ACURA WILL KEEP THE CAR OVERNIGHT. DEALER TAKES TO LEXUS ON 6/5 TO USE THEIR EQUIPMENT TO BALANCE. 6/5 ' PICK UP CAR + STILL SAME ISSUE. DEALER STATES YOU HAVE TO DRIVE 55MPH OR 80MPH FOR NO VIBRATION. THIS IS THE WAY THE CAR IS BUILT AND THAT IS IT. 6/5 - 5:09PM, I WAS SUPPOSED TO PICK UP THE CAR TODAY. THEY TOLD ME WOULD BE READY AT 4. THEY HAVE DONE EVERYTHING THAT THEY COULD AND THEY CAN NO LONGER HELP ME.

6/9/2015

PURCHASED A BRAND NEW VEHICLE IN SEPTEMBER'15 AND SINCE DAY ONE I HAVE BEEN EXPERIENCING VIBRATIONS DURING HIGHWAY COMMUTE. THE CAR HAS BEEN SERVICED 5 TIMES SO FAR THE VIBRATION HAS ACTUALLY BEEN MADE FAR WORSE THEN WHAT THEY USED TO BE. THE SEATS, THE SEAT BUCKLE, EVEN MY CHILD CAR SEAT VIBRATES/SHAKES WHEN DRIVING. THE VIBRATION CAN BE FELT ALL OVER THE BODY WHEN DRIVING. THE VIBRATION IS SOO BAD NOW, THAT THE CAR IS UNSAFE TO DRIVE ON A HIGHWAY.

12/19/2015

I JUST TURNED ON TO THE HIGHWAY, AND THERE WAS NOT A CAR AROUND ME. I STARTED TO ACCELERATE AND THEN THERE WAS A HUGE SOUND, ALMOST LIKE A GUN SHOT. I IMMEDIATELY PULLED OVER AND NOTICED THAT MY SUNROOF WAS COMPLETE SHATTERED WITH A GAPING HOLE IN THE MIDDLE OF IT. I WAS COMPLETELY DUMBFOUNDED BECAUSE I WASN'T UNDERNEATH A BRIDGE OR ANYTHING OTHER THAN THE CLEAR BLUE SKY. THERE WERE NO CARS AROUND ME TO SAY AN OBJECT HIT IT EITHER. JUST COMPLETELY SHATTERED FOR NO REASON. THE BEST PART IS THAT ACURA REFUSES TO REPLACE THE SUNROOF WHEN THIS IS CLEARLY A MANUFACTURER DEFAULT. THEY CLAIM THAT THERE IS NO WAY FOR THEM TO VERIFY THAT IT WASN'T CAUSED BY AN OBJECT HITTING IT. I'M HOPING MORE PEOPLE REPORT THIS ISSUE SO THE SUNROOF CAN BE RECALLED BECAUSE NOT ONLY IS THIS COMPLETE BS. IT IS VERY DANGEROUS. IF THE SUNROOF SHADE WASN'T CLOSED, I WOULD HAVE HAD CLASS SHARDS ALL OVER THE CAR AND MYSELF THAT COULD HAVE LANDED IN MY EYE AND CAUSED INJURY OR EVEN WORSE AND ACCIDENT.

3/7/2016

VEHICLE HAS A VIBRATION THAT SHAKES PASSENGER SEAT BETWEEN 65-75 MPH. SEEMS TO BE A SAFETY ISSUE AND OCCURS EVERY TIME THE VEHICLE IS AT THE SPEED LISTED.

2/23/2018

THE ONBOARD SYSTEM CRASHED WHILE I WAS DRIVING. ALL THE WARNINGS ON THE DASH WENT OFF. THE CAR AUTOMATICALLY WENT INTO PARK. WHEN I PLACED THE CAR INTO DRIVE MODE THE PARKING BRAKE WOULD NOT DISENGAGE. I TURNED OFF AND ON MY CAR THE ISSUES PERSISTED. AFTER I TURNED OFF AND ON MY CAR A THIRD TIME THE CAR ALLOWED ME TO DRIVE IT.

5/4/2018

PICKING CHILD FROM SCHOOL, CAR WAS IDLE WHILE WAITING, ONCE I STARTED TO MOVE, THE CAR STARTED TO STALL. I TRIED TO PRESS THE GAS BUT IT WOULDN'T GO AND WHEN IT DID, IT WAS IN SHORT JERKING ACTIONS. I WAS ABLE TO GET OVER TO THE SIDE. THE FULL DASH BOARD LIT UP AND THE CAR FINALLY CUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART IT AND 45 MIN LATER, IT TURNED ON AGAIN. IT WOULDN'T GO FAST AND DRAGGED. SHOP GAVE DIAGNOSTIC AND STATED THERE WAS POSSIBLE PROBLEM W THE FUEL PUMP AND SENSORS CAUSE DASHBOARD TO LIGHT UP. THEY WERE ABLE TO TURN IT OFF. THIS WAS ON 3/15/2019. THE CAR CURRENTLY HAS MOMENTS AND THINK THERE MAY BE A BIGGER ISSUE. CALLED ACURA AND THEY STATED MY CAR VIN DOES NOT SHOW ANY RECALLS SO IF IT'S THE FUEL PUMP I WILL NEED TO PAY OUT OF POCKET. HAVE AUTO SHOP REPORT IF NEEDED

4/18/2019

AC VENT REFLECTION IN BOTH REAR VIEW MIRRORS. *TR

10/10/2014

I'VE PURCHASED A 2015 ACURA TLX APPROXIMATELY 1 WEEK AGO AND THE CHROME OUTLINE ON THE AIR VENTS HAS AN EXTREME GLARE WHEN LOOKING AT THE SIDE MIRRORS. ON DEC 5TH 2014, I NOTIFIED THE SERVICE TECHNICIAN BUT HE SAID THAT'S THE FIRST HE'S HEARD OF IT AND DISMISSED THE COMPLAINT AS FAULTY. THIS APPEARS TO BE A DESIGN FLAW AND SAFETY CONCERN AND NEEDS TO BE REMEDIED AS THE MIRROR SHOULD BE SHOWING ME WHAT IS OUTSIDE THE CAR, NOT WHAT IS INSIDE THE CAR. *TR

12/8/2014

AC VENT REFLECTION IN BOTH REAR VIEW MIRRORS. *TR

10/10/2014

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING AT VARIOUS SPEEDS, THE CHROME FINISH ON THE AIR VENT ON THE FRONT DRIVER AND PASSENGER SIDES PRODUCED A GLARE ON THE SIDE MIRRORS. THE GLARE IMPACTED THE CONTACT'S ABILITY TO SEE OUT OF THE SIDE MIRRORS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125.

4/28/2015

BRAKE LIGHT COMES ON WHEN NO CAR IS AROUND YOU AVOIDANCE BRAKE LIGHT. *TR

3/27/2015

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE REAR VIEW MIRROR WAS SET TO AUTO DIM, WHICH CAUSED THE DRIVER NOT TO BE ABLE TO SEE OUT OF THE MIRROR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

12/28/2015

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING, THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) FAILED. THE CONTACT STATED THAT SEAT BELT PRETENSION WHICH WAS A FEATURE OF THE COLLISION MITIGATION BRAKING SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED BY THE DEALER THAT THE SYSTEM WAS FUNCTIONING AS DESIGNED. THE CONTACT ALSO STATED THAT THE FORWARD COLLISION WARNING SYSTEM WITH PEDESTRIAN DETECTION FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 2/4/16 *CN *JS

10/29/2015

AIRBAG AND SEATBELTS WARNING SIGN IS ON. STATES IT'S NOT COVERED UNDER WARRANTY. THIS HAPPENED TO A FEW OTHERS AS THERE ARE FORUMS ONLINE ABOUT THIS

8/29/2018

POWERTRAIN: IN 19 MONTHS OF OWNERSHIP, MY 2015 ACURA TLX'S TRANSMISSION HAS FAILED TWICE. THE FIRST TIME IT FAILED (10 MONTHS), IT WOULD NOT ENTER INTO REVERSE, DRIVE OR NEUTRAL UPON STARTING. IT TOOK SPECIAL TOWING TOO. THE SECOND TIME IT FAILED (19 MONTHS, 22K MILES), I WAS DRIVING IN RURAL TEXAS AT 70 MPH AND THE TRANSMISSION SWITCHED INTO NEUTRAL, WARNING LIGHTS EXPLODED AND I HAD TO SAFELY WORK MY WAY TO AN EXIT RAMP AND ONTO THE FRONTAGE ROAD. I THEN HAD TO WAIT FOR 2.5 HOURS FOR A TOW TRUCK WHICH THEN RESULTED IN A 2 HOUR RIDE IN A TOW TRUCK TO BRING IT TO THE DEALER. SUSPENSION: WITHIN A WEEK OR TWO OF BUYING THE ACURA TLX, THE CAR BEGAN TO DEVELOP A VIBRATION THAT I COULD FEEL THROUGH THE ACCELERATOR AND STEERING WHEEL. I COULD VISUALLY SEE IT IN THE PASSENGER SEAT AS IT WOULD SHAKE SUBSTANTIALLY (NEARLY VIOLENTLY). ON A DRIVE, THE CAR SHIFTED VIOLENTLY AND MOMENTARILY IN A LATERAL MOTION AT 80 MPH WHILE PASSING ANOTHER CAR WHICH SCARED THE WITS OUT OF MY PASSENGER AND ME. DEALER CHANGED THE TIRES, INVESTIGATED THE PASSENGER SEAT AND THE SHUDDER/VIBRATION WOULD NOT GO AWAY. I GOT SICK OF TAKING IT INTO THE DEALER ONLY FOR IT TO RETURN TO ME IN THE SAME CONDITION. AFTER 1 YEAR, THE ROAD NOISE IN THE CABIN GREW AND MY PASSENGERS WOULD COMPLAIN. FINALLY THE DEALER IDENTIFIED THAT THE RIGHT REAR WHEEL BEARING WAS BAD. ONCE REPLACED, THE ROAD NOISE AND VIBRATION IMPROVED CONSIDERABLY. HOWEVER, WHEN I DRIVE A LOANER FROM THE DEALERSHIP, IT DRIVES MUCH SMOOTHER THAN MY CAR SO THE PROBLEM IS STILL NOT FULLY FIXED. OTHER: IN THE FIRST 2 WEEKS, I NOTICED THAT A TORRENT OF WATER WOULD RUN DOWN THE INSIDE OF MY REAR WINDOW AND INTO MY BACK SPEAKER COMPARTMENT AFTER A HEAVY RAIN. IT TURNED OUT THAT THE BACK WINDOW WAS NOT PROPERLY INSTALLED. A BRAND NEW CAR THAT HAS NUMEROUS SIGNIFICANT MANUFACTURING AND QUALITY PROBLEMS! UNACCEPTABLE!!! *TR

1/23/2017

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533, WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT HEARD OF THE FAILURE OCCURRING BEFORE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,100.

7/26/2017

LOW SPEED ACCELERATION - SHIFTING FROM 1ST OR 2ND OR 3RD (NOT SURE) GEAR TO NEXT GEAR IS NOT SMOOTH. IT IS A FAIRLY HARD SHIFT. THE REST OF THE SHIFTING IS SMOOTH 4-9. ALSO AUTOMATIC DOWNSHIFTING CREATES AN ODD SPEED UP FOR A SECOND TO WHAT SEEMS LIKE A REV MATCH TO TRY TO MAKE IT SMOOTH, BUT CAUSES PROBLEMS ON SLIPPERY ROADS. ALSO EARLY WARNING BRAKE WARNING SIGNAL IS VERY INTERMITTENT AND WORKS SOMETIMES AND NOT OTHERS IN THE EXACT SAME LIGHTING SITUATION AND CAR POSITION AND SAME TYPE OF CAR DIRECTLY IN FRONT OF ME. *TR

12/13/2014

I RECENTLY PURCHASED A 105 ACURA TLX TECHNOLOGY PACKAGE FROM CERRITOS ACURA, CALIFORNIA. I JUST FAINT OUT YESTERDAY THAT THERE ARE NO SAFETY CHILD LATCHES TO SECURE MY NIECE'S CARSEAT. ACCORDING TO YOUR WEBSITE, INSTALLATION OF SAFETY LATCHES FOR USE ON CHILD CAR SEAT ARE STANDARDS ON VEHICLES MANUFACTURED AFTER SEPTEMBER, 2002. DO YOU KNOW HOW I CAN GET THIS RESOLVED? THANK YOU. *TR

2/15/2015

I RECENTLY PURCHASED A 105 ACURA TLX TECHNOLOGY PACKAGE FROM CERRITOS ACURA, CALIFORNIA. I JUST FAINT OUT YESTERDAY THAT THERE ARE NO SAFETY CHILD LATCHES TO SECURE MY NIECE'S CARSEAT. ACCORDING TO YOUR WEBSITE, INSTALLATION OF SAFETY LATCHES FOR USE ON CHILD CAR SEAT ARE STANDARDS ON VEHICLES MANUFACTURED AFTER SEPTEMBER, 2002. DO YOU KNOW HOW I CAN GET THIS RESOLVED? THANK YOU. *TR

2/15/2015

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING, THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) FAILED. THE CONTACT STATED THAT SEAT BELT PRETENSION WHICH WAS A FEATURE OF THE COLLISION MITIGATION BRAKING SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED BY THE DEALER THAT THE SYSTEM WAS FUNCTIONING AS DESIGNED. THE CONTACT ALSO STATED THAT THE FORWARD COLLISION WARNING SYSTEM WITH PEDESTRIAN DETECTION FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 2/4/16 *CN *JS

10/29/2015

PURCHASED A BRAND NEW VEHICLE IN SEPTEMBER'15 AND SINCE DAY ONE I HAVE BEEN EXPERIENCING VIBRATIONS DURING HIGHWAY COMMUTE. THE CAR HAS BEEN SERVICED 5 TIMES SO FAR THE VIBRATION HAS ACTUALLY BEEN MADE FAR WORSE THEN WHAT THEY USED TO BE. THE SEATS, THE SEAT BUCKLE, EVEN MY CHILD CAR SEAT VIBRATES/SHAKES WHEN DRIVING. THE VIBRATION CAN BE FELT ALL OVER THE BODY WHEN DRIVING. THE VIBRATION IS SOO BAD NOW, THAT THE CAR IS UNSAFE TO DRIVE ON A HIGHWAY.

12/19/2015

WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED UPWARD SENDING GLASS INTO THE ROADWAY. WITH NO OTHER VEHICLES AROUND WOULD LEAD TO A DEFECT IN THE SAFETY GLASS. WHEN TAKEN TO DEALER FOR WARRANTY REPAIR, FERMAN ACURA, THE SERVICE MANAGER STATED ACURA U ILL NOT COVER EXPLODING SUNROOFS BECAUSE HE WAS NOT IN THE CAR AT THE TIME THAT IT BROKE AND HER IS NOT A GLASS EXPERT TO KNOW IF IT WAS A DEFECT IN THE GLASS THAT MADE IT EXPLODED, CONTACTED CUSTOMER SERVICE FOR ACURA IN CALIFORNIA, OPENED A CASE WITH [XXX] WHO COULD NOT EVEN TELL ME HOW MANY LUGS ARE ON THE CAR SHE DRIVES, ACURA CASE WORKERS HAVE NO CAR KNOWLEDGE. TALKING TO ACURA CUSTOMER SERVICE IS A JOKE. MY REAL CONCERN IS THE SAFETY ISSUE. IF THE SUN SHIELD WAS OPEN THE TEMPERED GLASS THAT SHATTERED INTO THOUSANDS OF SMALL PIECES COULD FALL ONTO THE DRIVER AND INTO HIS EYES. IS THIS NOT THE REASON WHY THE WINDSHIELD IS A SAFETY GLASS SO IT WILL STAY INTACT WHEN BROKEN. AT LEAST A CLEAR WINDOW FILM ON THE INSIDE OF THE TEMPERED GLASS IN THE SUNROOF WOULD KEEP THE GLASS FROM FALLING ON THE DRIVER. WHAT WILL IT TAKE TO MAKE CHANGES, A CAR LOOSE CONTROL AND HIT A SCHOOL BUS? AND LAST, ACURA STATED THE EXPLODING GLASS IS AN INSURANCE ISSUE. I DISAGREE, HOW MANY INSURANCE CLAIMS ARE DUE TO DEFECTIVE TEMPERED GLASS THAT HAVE A DEFECT WHEN MADE THAT THE AUTO COMPANY SHOULD COVER UNDER WARRANTY. THE INSURANCE COMPANIES ARE BEING RIPPED OFF BY AUTO COMPANIES. AND THE OWNERS RATES GO UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2/6/2017