2015 Acura MDX Owner Complaints

1.TAIL GATE ISSUE: AFTER PURCHASING THE BRAND NEW ACURA MDX, NEXT MORNING I SAW TAIL GATE WAS OPEN BY ITSELF. I ASSUMED I MIGHT HAVE UNKNOWINGLY PUSHED THE WRONG BUTTON. FEW WEEKS LATER, MY WIFE SAW THE TAIL GATE OPEN IN HER GARAGE. WE AGAIN THOUGHT SOMETHING ON OUR END. FEW WEEKS LATER, MY WIFE'S CO WORKER SENDS HER TEXT SHOWING THE TAIL GATE BEING OPEN , WHILE MY WIFE WAS NOT PRESENT IN THE BUILDING. IN ONE OCCASION WHEN I WAS AT TARGET, I CAME OUT SAW MY TAILGATE OPEN. AT LEAST 8 OCCURRENCES HAD TAKEN PLACE IN LAST 8 MONTHS. AND ACURA HAS BEEN UNABLE TO LOCATE THE ISSUE. 2.BODY ISSUE FEW MONTHS LATER WE NOTICED THE VEHICLE'S EXTERIOR STARTED TO SEPARATE FROM ITS BODY. WE TOOK THE CAR TO THE ACURA MCCHURCHILL , FORTWORTH. THEY SAID THERE WAS AN ISSUE WITH HOW MANUFACURERS APPLIED THE GLUE. AND PROMISED THE ROOT PROBLEM IS RECOGNIZED AND FIXED. AFTER 2 WEEKS, THE INTERIOR WAS SEPARATING OUT FROM THE BODY. WE HAVE OUR CHILD IN OUR CAR, AT THIS POINT WE DID NOT FEEL SAFE TO DRIVE THIS VEHICLE. WE TOOK THE CAR TO ACURA MCCHURCHILL , FORTHWORTH, THEY ACKNOWLEDGED THE ISSUE. WE REQUESTED THEM TO EXCHANGE OUR CAR TO ANY OTHER USED CAR, SAME YEAR MAKE/MODEL/MILEAGE.THE REPRESENTATIVE SAID THEY HAVE 2016 MODEL, WE CAN LEAVE OUR CAR AND BUY NEW CAR. BY THAT TIME THEY HAD CLEARLY SEEN OUR FEAR OF DRIVING THE OLD CAR. THEY TOOK ADVANTAGE OF THE SITUATION AND PROVIDED OPTION-EITHER BUY A NEW CAR OR TAKE THE UNSAFE CAR. THE STATEMENT THEIR SALES REPRESENTATIVE MADE WAS "SOMEONE HAS TO TAKE THE LOSS, WE CANT TAKE IT ALL" KBB VALUE WAS $40,000.00. THEY GAVE US $34000.00 AS THE TRADE VALUE.THEY KEPT SAYING "YOU ARE GETTING 2016 CAR" BUT THE PRICE DIFFERENCE BETWEEN 2015 AND 2016 IS ONLY 150 DOLLARS. AND WE DID NOT NEED A NEW CAR. WE JUST NEEDED A SAFE CAR. WE DIDN'T HAVE ANY OTHER CHOICE EXCEPT BUYING NEW CAR AND BE SAFE ON THE ROAD.

8/10/2015

I RECEIVE A RECALL NOTICE FOR MY ACURA AND IT'S BEEN PAST 60 DAYS AND THEY HAVE NOT DONE ANYTHING ABOUT IT/ WHEN I CALLED THE LAST TIME THEY SAID THEY DONT HAVE THE PARTS YET AND WILL CALL ME IF THEY GOT IT/ NEVER HEARD FROM THEM

10/5/2015

THE OWNER'S GUIDE OF THE VEHICLE SAYS: "TO LOCK: PRESS THE DOOR LOCK BUTTON ON ANY FRONT (OR REAR) DOOR HANDLE WHEN THE VEHICLE IS OFF. IF THE REMOTE TRANSMITTER IS INSIDE THE VEHICLE, THE DOORS WILL NOT LOCK." BUT ON 5/20/15, AFTER MY SISTER PLACED HER 6 MONTH OLD BABY IN THE CHILD SAFETY SEAT IN THE BACK OF THE PARKED ACURA AND WAS READY TO DRIVE OFF, ALL DOORS WERE LOCKED WITH BABY AND THE REMOTE TRANSMITTER INSIDE THE VEHICLE. 911 WAS CALLED AND FIREFIGHTERS BROKE THE FRONT PASSENGER WINDOW TO SAVE THE BABY FROM OVERHEATING. I REPORTED THE INCIDENT TO ACURA WHO SAID IT WAS A NORMAL BEHAVIOR, EVEN THOUGH ITS OWNER'S GUIDE SAYS THE OPPOSITE. ACURA PEOPLE SAID THEY HAD A VIDEO SHOWING THE DOORS WOULD LOCK WITH THE REMOTE TRANSMITTER INSIDE VEHICLE, HOWEVER THAT WAS NOT PUBLIC INFORMATION. THAT MAKES ME WONDER - IF THE REMOTE TRANSMITTER CAN BE LOCKED INSIDE A PARKED VEHICLE, WHY DO THEY SAY "IF THE REMOTE TRANSMITTER IS INSIDE THE VEHICLE, THE DOORS WILL NOT LOCK." IN THE OWNER'S GUIDE? I WOULD THINK THAT EITHER THEY PUT A WRONG STATEMENT IN THE OWNER GUIDE OR THEY DON'T WANT TO ADMIT THE DEFECTIVE LOCKING SYSTEM. ...UPDATED 07/30/15 *BF UPDATED 10/23/2017*CN

6/16/2015

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE KEYLESS ENTRY SYSTEM FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS IF THE CELL PHONE AND KEYLESS FOB WERE IN THE SAME LOCATION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN EXPLAINED THAT SOME CELL PHONES MIGHT INTERFERE WITH THE KEYLESS SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS A KNOWN PROBLEM WITH THE KEYLESS SYSTEM. HOWEVER, THEY WERE NOT ABLE TO DETERMINE WHAT THE PROPER REMEDY WOULD BE FOR THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THE FRONT DOORS WOULD NOT OPEN. ONLY REAR DOORS OPENED, WITH THE TAILGATE HAVING LITTLE MINOR ISSUES. UPDATED 1/25/2015 *JS *CN

8/25/2015

THE ACURA MDX 2015 CAN BE TURNED OFF WHILE IN DRIVE AND THE CAR ROLLS BACKWARDS AS IF IN THE NEUTRAL POSITION. PULL INTO A PARKING SPACE AND FORGET TO PUT THE CAR IN PARK, BUT PUSH THE ENGINE START BUTTON TO TURN OFF THE CAR. THE CAR WILL ROLL BACKWARDS. THE CAR DOES NOT LOCK INTO PLACE. THIS IS A SERIOUS SAFETY CONCERN IF A PERSON WAS BEHIND THE CAR THEY WOULD GET RUN OVER. THE ACURA CORPORATE OFFICE TOOK THE INFORMATION AND TOLD ME TO CALL THE DEALER. THE DEALER SAID THAT THIS IS A KNOWN FEATURE OF THE NEW CAR. *TR

10/20/2014

TRANSMISSION JERKS (BADLY) AROUND 3RD GEAR, IN LOW SPEED.

1/31/2016

AFTER THE RECALL OF COLLISON MIGRATION BRAKING SYSTEM (CMBS). WITH THE NEW RECALL SOFTWARE. THE MDX STOPS OR APPLY THE BRAKING ON THE FREEWAY. THIS IS A CONTINUES TO THIS DAY. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT ONE WEEK. THEY SAID THAT IT COULD NOT FIND A PROBLEM. THE DEALERSHIP PUT OVER 250 MILES ON THE VEHICLE. I STILL HAVE THE PROBLEM OF THE BRAKING SYSTEM APPLING THE BRAKES GOING FROM CONCREATE TO ASPHALT WITH SPEEDS OVER 50 MILES PER HOUR. I HAVE TO REACT TO EACH BRAKING QUICKLY. IT ALSO HAPPENS IF THEIR IS A SMALL BUMP IN THE ROAD LIKE A VERY SMALL SPEED BUMP. SOMETIMES OVER THE SAME AREA I WOULD GET THE BRAKING ALERT FLASHING ON THE HEADS UP DISPLAY. SOMETIMES THE BRAKING LIGHT HAPPENS WITH SEAT BELT JERKING BACK AND A CHANGE OF SPEED. ONLY ONCE SINCE I GOT MY VEHICLE BACK FROM THE DEALERSHIP DID IT DO A FULL BRAKING. AND THERE WAS NO OTHER CARS IN FRONT OF ME JUST THE ROAD. I AM LUCKY TO HAVE NO ONE BEHIND ME WHEN THIS HAPPENS.

9/15/2015

OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABLE TO REPRODUCE ISSUE OR SHOW "TROUBLE CODES" UNTIL 4TH TIME IN SHOP. THE NEXT GLITCH MOVED INTO THE GPS SYSTEM AND CONTROLS ON GPS SCREEN. THE SCREEN REMAINED BRIGHT AT NIGHT. THE CONTROLS DISAPPEARED FROM SCREEN. THIS WAS VIDEO RECORDED. THE DEALER STATED THIS MUST HAVE BEEN A GLITCH. THE DEALER STATED UNABLE TO REPRODUCE THE GLITCH. THE DEALER STATED NO "TROUBLE CODE" DETECTED ALTHOUGH IT WAS CLEARLY VIDEO RECORDED WITH DATE. THE VEHICLE LOCKED THE BRAKES UP WHILE IN OPERATION WITH NO VEHICLE IN FRONT. THE OPERATOR WAS NEARLY IN A REAR END COLLISION HAD THE DRIVER BEHIND NOT BEEN FOLLOWING AT A SAFE DISTANCE. ON THE NEXT OCCASION, WHILE AT A RED LIGHT STOPPED, THE "BRAKE" WARNING CAME ON. THIS WARNING IS DESIGNED TO COME ON WHEN IN MOTION. OPERATOR WAS CONCERNED IF THE VEHICLE HAD BEEN IN MOTION AGAIN IT COULD HAVE CAUSED THE VEHICLE TO BRAKE SUDDENLY. THESE INCIDENCES COULD HAVE CAUSED SERIOUS INJURY OR DEATH. THE DEALERSHIP SIMPLY STATED THEY COULD NOT REPRODUCE THE EVENT AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. OWNER SENT RECALL ARTICLES AS IT RELATED TO BRAKING ISSUE BUT WAS INFORMED VEHICLE DID NOT FALL UNDER RECALL. OWNER IS SIMPLY ILLUSTRATING WITH DETAILED NOTES AND VIDEOS THAT THE VEHICLE HAS ELECTRONIC ISSUES THAT VARY AND ULTIMATELY HAVE TURNED INTO SAFETY CONCERNS. OWNER WANTED "SAFETY CONCERN" TO BE DOCUMENTED IN WORK ORDER BUT DEALER DID NOT DOCUMENT THIS AS SUCH. REQUESTED DEALER PUT US IN A SAFE CAR OF EQUAL VALUE. THEY REFUSED.

4/25/2017

MY NEW 2015 MDX HAS AN IMPROPERLY INSTALLED ROOF PANEL OR IMPROPERLY PLACED MOUNTING POINTS THAT ARE PART OF THE ROOF PANEL. I FOUND THE PROBLEM BECAUSE OF A GAPS BETWEEN THE FRONT AND REAR ROOF MOLDINGS, THE WINDSHIELD AND FRONT MOLDING AND THE REAR MOLDING WAS UNSECURED, FLAPPING AND HANGING OVER TOWARDS THE TAILGATE DOOR. I WAS INITIALLY TOLD THAT IT WAS JUST A BROKEN CLIP BUT AFTER ORDERING NEW CLIPS AND NEW MOLDINGS SEVERAL TIMES THEY DETERMINED THAT THE MOUNTING DOWELS ARE IN THE WRONG PLACE ON ONE SIDE OF THE VEHICLE AND THEY SUGGEST I LET THEM CUT, WELD AND REPAINT THE ROOF OF MY BRAND NEW MDX. IT HAS TAKEN ACURA ALMOST 4 MONTHS TO REACH THIS DECISION. MY CAR HAS BEEN THE SHOP OVER THREE WEEKS IN COMBINED DAYS. MY CONCERN ASIDE FROM HAVING MY NEW VEHICLE REPAINTED IS THAT IF THEIR AUTOMATED ASSEMBLY PROCESS CAUSED THIS DEFECT WHAT OTHER DEFECTS MIGHT HAVE BEEN CAUSED AT THE SAME TIME AND HAVE NOT BEEN IDENTIFIED. HOW DID THIS VEHICLE PASS ACURA'S QUALITY CONTROL? WHAT COULD BE THE CONSEQUENCE OF THESE POTENTIAL DEFECTS. ACURA HAS DONE NOTHING TO EXPLAIN OR DETERMINE IF THERE COULD BE OTHER ISSUES THAT MIGHT EFFECT THE SAFETY OR LONGEVITY OF THE VEHICLE. THEY DID NOT EVEN ENGINEER THE SOLUTION THEMSELVES, THEY HAD A LOCAL BODY SHOP DETERMINE HOW TO RELOCATE THE INCORRECTLY INSTALLED PARTS.. I HAVE FILED A FORMAL COMPLAINT WITH ACURA CUSTOMER RELATIONS AND THEY HAVE REFUSED TO PROVIDE A WRITTEN RESPONSE OR A DETAILED WRITTEN EXPLANATION OF THE PROPOSED WORK TO BE DONE. THE CUSTOMER RELATIONS DEPARTMENT SHOULD BE CALLED ACURA DEFENSE DEPARTMENT. I HAD HOPED THAT THE NUMEROUS COMPLAINTS FILED ON THIS SITE AND ELSEWHERE REGARDING THE 2014 MDX ASSEMBLY PROBLEMS WOULD BE RESOLVED IN THE 2015 MODEL. NO SUCH LUCK. BUYER BEWARE UNLESS YOU ARE READY TO HAVE YOUR BRAND NEW MDX REPAINTED! *TR

11/12/2014

I OWN A 2015 ACURA MDX THAT IS THREE MONTHS OLD AND IT HAS 4000 MILES ON IT. I WAS DRIVING THIS CAR EARLY IN THE MORNING WHEN I PRESSED THE BUTTON TO OPEN THE MOONROOF, IT VIOLENTLY EXPLODED CAUSING GLASS TO SHOWER UPON ME. I HAVE SUFFERED CUTS ON MY HAND AND ON MY HEAD AS A RESULT OF THIS. I HAVE CONTACTED TWO DIFFERENT HOUSTON ACURA DEALERS ONLY TO FIND OUT THAT THEY ARE NOT WILLING TO FIX THE REPAIR AS ACURA WILL NOT APPROVE THE REPAIR COST. ONE DEALER EVEN ADMITTED THAT ACURA IS AWARE OF THE ISSUE. I WISH THAT ACURA WOULD STAND BEHIND THEIR PRODUCT AND RESOLVE THE ISSUE PROMPTLY. IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT OR WOULD HAVE INJURED MY CHILDREN AS WELL IF THEY WERE PRESENT IN THE CAR.

5/30/2015

UPON ENTERING A T-INTERSECTION WITH A STOP SIGN AT THE END OF OUR STREET THE BRAKES OF A 2015 ACURA MDX SH AWD WITH ONLY 2000 MILES WOULD NOT ENGAGE. WE WERE TRAVELING AT 50MPH AND DECREASED OUR SPEED TO 30MPH AS WE WERE COASTING, BUT COULD NOT GET THE VEHICLE TO STOP. THE BRAKES WERE PUMPED TWICE AS WE DECELERATED (SO REST ASSURED THE GAS PEDAL WAS NOT BEING PRESSED BY MISTAKE), BUT TO NO AVAIL AND WITH NO WHERE TO GO AND NOT ENOUGH TIME TO DO MUCH MORE WE COLLIDED WITH A SEMI TRUCK. IT WAS A HORRIFIC ACCIDENT THAT TOTALED OUR CAR AS THE SECOND TRAILER TIRES RAN OVER OUR HOOD AS HE WAS DRIVING AT 60MPH. LUCKILY DUE TO HIS HIGH SPEED OUR VEHICLE WAS THROWN AND WE LANDED UPRIGHT AND ALL AIRBAGS DEPLOYED WHICH IS THE ONLY REASON WE ARE ALL ALIVE. IT WAS A COLD DECEMBER MORNING WITH BELOW ZERO TEMPERATURES. I UNDERSTAND THERE ARE OTHER ACCOUNTS WHERE BRAKE PEDALS ARE NOT WORKING IN THE COLD OR WHERE DRIVERS ARE PUMPING BRAKES 4-5 TIMES TO GET THEM TO ENGAGE, OR DRIVERS ARE TURNING THEIR CAR OFF. WE SADLY DID NOT HAVE THAT KIND OF REACTION TIME. THIS COULD HAVE RESULTED IN 4 DEATHS AND I WOULD LIKE TO SEE ACURA LOOK INTO THEIR PLETHORA OF BRAKE PROBLEMS FURTHER AS THIS IS A BRAND NEW VEHICLE COMING OFF OF A BRAKE REDESIGN DUE TO THE EARLIER MODEL RECALL. *TR

1/26/2015

AFTER THE RECALL OF COLLISON MIGRATION BRAKING SYSTEM (CMBS). WITH THE NEW RECALL SOFTWARE. THE MDX STOPS OR APPLY THE BRAKING ON THE FREEWAY. THIS IS A CONTINUES TO THIS DAY. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT ONE WEEK. THEY SAID THAT IT COULD NOT FIND A PROBLEM. THE DEALERSHIP PUT OVER 250 MILES ON THE VEHICLE. I STILL HAVE THE PROBLEM OF THE BRAKING SYSTEM APPLING THE BRAKES GOING FROM CONCREATE TO ASPHALT WITH SPEEDS OVER 50 MILES PER HOUR. I HAVE TO REACT TO EACH BRAKING QUICKLY. IT ALSO HAPPENS IF THEIR IS A SMALL BUMP IN THE ROAD LIKE A VERY SMALL SPEED BUMP. SOMETIMES OVER THE SAME AREA I WOULD GET THE BRAKING ALERT FLASHING ON THE HEADS UP DISPLAY. SOMETIMES THE BRAKING LIGHT HAPPENS WITH SEAT BELT JERKING BACK AND A CHANGE OF SPEED. ONLY ONCE SINCE I GOT MY VEHICLE BACK FROM THE DEALERSHIP DID IT DO A FULL BRAKING. AND THERE WAS NO OTHER CARS IN FRONT OF ME JUST THE ROAD. I AM LUCKY TO HAVE NO ONE BEHIND ME WHEN THIS HAPPENS.

9/15/2015

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE KEYLESS ENTRY SYSTEM FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS IF THE CELL PHONE AND KEYLESS FOB WERE IN THE SAME LOCATION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN EXPLAINED THAT SOME CELL PHONES MIGHT INTERFERE WITH THE KEYLESS SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS A KNOWN PROBLEM WITH THE KEYLESS SYSTEM. HOWEVER, THEY WERE NOT ABLE TO DETERMINE WHAT THE PROPER REMEDY WOULD BE FOR THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THE FRONT DOORS WOULD NOT OPEN. ONLY REAR DOORS OPENED, WITH THE TAILGATE HAVING LITTLE MINOR ISSUES. UPDATED 1/25/2015 *JS *CN

8/25/2015

WE HAVE SPORADIC PROBLEMS WITH ENGINE OR TRANSMISSION AND THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. IT HAPPENS AT ANY TIME SLOW OR FAST SPEED: UPHILL OR DOWNHILL THE CAR WILL NOT CHANGE GEARS AND STARTS TO PULL AS IF THE TRANSMISSION IS GOING TO FALL OUT. WE HAVE REPORTED THIS TO ACURA CUSTOMER SERVICE AND RESULTS WERE GUARDED. I AM AFRAID FOR MY AND MY FAMILY'S SAFETY BECAUSE THE PROBLEM CONTINUES AND IT HAPPENS ANYTIME AND ANYWHERE. IT HAPPENED TODAY AND WE CALLED THE DEALER TO COME AND PICK UP THE CAR.

10/9/2015

MY BRAND NEW 2015 MDX HAD SIGNIFICANT GAPS (APPROX 1/2 INCH) BETWEEN THE DASH WHERE IT MEETS THE BASE OF THE A-PILLARS AND THE A-PILLAR/AIRBAG COVERS WERE OUT OF ALIGNMENT ALONG FRONT EDGE OF WINDSHIELD. WHEN I ASKED THE SERVICE WRITER ABOUT IT HE DISCOURAGED ME FROM HAVING THE PROBLEM ADDRESSED OR CORRECTED BECAUSE THEY WOULD HAVE TO REMOVE THE DASH TO RESOLVE THE PROBLEM AND IT MIGHT CAUSE OTHER PROBLEMS AND RATTLING LIKE I WAS ALSO EXPERIENCING WITH THE PASSENGER DOOR. AFTER SEVERAL VISITS REGARDING SEVERAL OTHER PROBLEMS I SPOKE TO SERVICE MANAGER WHO SAID I SHOULD HAVE THE PROBLEM ADDRESSED. IT SEEMED TO ME THAT THE A-PILLAR COVERS WERE UNSECURED AT THE BASE AND ASIDE FROM THE AESTHETIC ISSUE, IN THE EVENT OF A SERIOUS ACCIDENT THE AIR BAGS MAY NOT DEPLOY PROPERLY OR THE ENTIRE COVER MAY BE PROPELLED INTO THE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. I DO NOT KNOW HOW THESE GAPS WERE MISSED BY ACURA QUALITY CONTROL. I HAVE NOTICED SEVERAL VEHICLES WITH VARYING DEGREES OF IMPROPER ALIGNMENT OF THESE COVERS ALTHOUGH NONE AS SERIOUS AS MINE. I HAVE ONLY INSPECTED A FEW BUT THIS MIGHT BE A PROBLEM WITH A LARGE NUMBER OF VEHICLES BASED ON THE POOR QUALITY CONTROL EXHIBITED IN MY MDXS AND NUMEROUS OTHER ISSUES WITH THE MDX SINCE 2014. I THINK THIS ISSUE AND ACURA'S QUALITY CONTROL PROCESS SHOULD BE INVESTIGATED ASAP TO DETERMINE WHETHER THIS PROBLEM POSES A RISK OF INJURY OR DEATH TO THE OCCUPANTS OF THE MDX. *TR

11/12/2014

2015 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS NEVER DEPLOYED DURING COLLISION WITH ANOTHER VEHICLE. *SMD THE CONSUMER WAS SERIOUSLY INJURED IN THE ACCIDENT.*JB

4/25/2016

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE LED HEADLAMPS FAILED TO FUNCTION IN GENERAL AND DURING INCLEMENT WEATHER. THE DEALER (MIKE HALE ACURA, 5601 STATE ST, MURRAY, UT 84107, (801) 263-0202) WAS CONTACTED SEVERAL TIMES TO REACH THE MANUFACTURER TO DETERMINE A SOLUTION. THE SERVICE CENTER MANAGER STATED THAT HE WOULD FURTHER ADDRESS THE MATTER; HOWEVER, AN APPOINTMENT HAD NOT YET BEEN SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

5/16/2018

Tail lights (rear running lights) don’t work, when break light and turn lights work

11/1/2023

MDX WITH 8000 MILES ON IT MAKES A LOUT THUMP NOISE COMING FRONT THE REAR SUSPENSION. HAD DEALER CHECK BUT SAID THERE IS NOTHING WRONG AND EVERYTHING APPEARS CORRECT. ISSUE HAS GOTTEN LOUDER. AFTER LOOKING ONLINE FOR SIMILAR ISSUES THIS APPEARS TO BE COMMON ON ALL MDX CARS FROM 2014 ON AND APPEARS TO BE A DESIGN FLAW. NOT SURE HOW THIS RELATES TO THE SAFETY OF THE VEHICLE WITH REGARDS TO THE SUSPENSION POTENTIALLY COLLAPSING ETC.

11/18/2015

TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER DRIVING OVER ANY ROAD SURFACE, AN ABNORMAL NOISE WAS HEARD. THE NOISE OCCURRED AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO NORRIS ACURA WEST (8559 BALTIMORE NATIONAL PIKE, ELLIOTT CITY, MD) WHERE IT WAS DIAGNOSED THAT THIS WAS A COMMON FAILURE THAT WAS INHERENT TO THIS VEHICLE MODEL. THE VEHICLE WAS ALSO TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE RD, LAUREL, MD), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT RESPOND. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

10/18/2017

FIRST USE MOVING VISOR TO DRIVER- SIDE WINDOW, VISOR BROKE LOOSE DROPPING TO BLOCK ROAD VIEW WHILE DANGLING FROM POWER CORD. STARTLED DRIVER WHILE BLOCKED VIEW CAUSED LOSS OF CONTROL TO MEDIAN WHILE TRAFFIC AVOIDED ACCIDENT BY SWERVING TO SHOULDER. PASSENGER SIDE VISOR SIMILARLY FAILED ON FIRST USE TWO DAYS LATER. THIS DEFECT IS GOING TO KILL SOMEONE IF NOT RECALLED AND CORRECTED. *TR

10/26/2014

OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR

1/17/2017

EXPLODING SUNROOF - WHILE DRIVING SOUTH ON 91 IN MA WE EXPERIENCED AN EXTREMELY LOUD BOOM IN THE VEHICLE. NOTHING HIT US NOR DID WE HIT ANYTHING - IT WAS SPONTANEOUS. THE SUNROOF EXPLODED COMPLETELY SHATTERING INTO SMALL PIECES. THE VEHICLE IS NEW AND I WONDER IF OTHERS ACURA'S ARE REPORTING SIMILAR PROBLEM - DEFECTIVE GLASS? *TR

3/13/2015

The sun/moon roof glass on our 2015 Acura MDX spontaneously shattered while my wife was driving down a major thoroughfare in our area. If the inside cover below the glass had been open, my wife could have been seriously injured by falling shards of glass. Furthermore, she could have been easily distracted and involved in an accident by the loud, exploding sound of the glass shattering. An inspection by myself and the dealer service department determined no external force or object caused the glass to shatter. It happened spontaneously. Nevertheless, the dealer's assessment is that the shattering was not caused by a manufacturing defect. When I contacted Acura Owner Support, I was told no other incidents of this kind have been reported even though I pointed out the the representative that a Class Action lawsuit has been filed against Acura for this very same issue.

6/21/2023

AFTER THE RECALL OF COLLISON MIGRATION BRAKING SYSTEM (CMBS). WITH THE NEW RECALL SOFTWARE. THE MDX STOPS OR APPLY THE BRAKING ON THE FREEWAY. THIS IS A CONTINUES TO THIS DAY. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT ONE WEEK. THEY SAID THAT IT COULD NOT FIND A PROBLEM. THE DEALERSHIP PUT OVER 250 MILES ON THE VEHICLE. I STILL HAVE THE PROBLEM OF THE BRAKING SYSTEM APPLING THE BRAKES GOING FROM CONCREATE TO ASPHALT WITH SPEEDS OVER 50 MILES PER HOUR. I HAVE TO REACT TO EACH BRAKING QUICKLY. IT ALSO HAPPENS IF THEIR IS A SMALL BUMP IN THE ROAD LIKE A VERY SMALL SPEED BUMP. SOMETIMES OVER THE SAME AREA I WOULD GET THE BRAKING ALERT FLASHING ON THE HEADS UP DISPLAY. SOMETIMES THE BRAKING LIGHT HAPPENS WITH SEAT BELT JERKING BACK AND A CHANGE OF SPEED. ONLY ONCE SINCE I GOT MY VEHICLE BACK FROM THE DEALERSHIP DID IT DO A FULL BRAKING. AND THERE WAS NO OTHER CARS IN FRONT OF ME JUST THE ROAD. I AM LUCKY TO HAVE NO ONE BEHIND ME WHEN THIS HAPPENS.

9/15/2015

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED MOVEMENT AND THE BRAKES DID NOT FUNCTION WHILE IDLED. THE VEHICLE THEN LUNGED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED DURING COLD WEATHER. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 03/09/16*LJ; UPDATED 05/10/18*JB

12/14/2015

TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSENGER WAS PREGNANT AND THE EXTENT OF HER INJURIES WERE UNKNOWN. THE REAR PASSENGER INJURED HIS SHOULDER, BACK, AND NECK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT PROVIDED.

5/23/2016

OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABLE TO REPRODUCE ISSUE OR SHOW "TROUBLE CODES" UNTIL 4TH TIME IN SHOP. THE NEXT GLITCH MOVED INTO THE GPS SYSTEM AND CONTROLS ON GPS SCREEN. THE SCREEN REMAINED BRIGHT AT NIGHT. THE CONTROLS DISAPPEARED FROM SCREEN. THIS WAS VIDEO RECORDED. THE DEALER STATED THIS MUST HAVE BEEN A GLITCH. THE DEALER STATED UNABLE TO REPRODUCE THE GLITCH. THE DEALER STATED NO "TROUBLE CODE" DETECTED ALTHOUGH IT WAS CLEARLY VIDEO RECORDED WITH DATE. THE VEHICLE LOCKED THE BRAKES UP WHILE IN OPERATION WITH NO VEHICLE IN FRONT. THE OPERATOR WAS NEARLY IN A REAR END COLLISION HAD THE DRIVER BEHIND NOT BEEN FOLLOWING AT A SAFE DISTANCE. ON THE NEXT OCCASION, WHILE AT A RED LIGHT STOPPED, THE "BRAKE" WARNING CAME ON. THIS WARNING IS DESIGNED TO COME ON WHEN IN MOTION. OPERATOR WAS CONCERNED IF THE VEHICLE HAD BEEN IN MOTION AGAIN IT COULD HAVE CAUSED THE VEHICLE TO BRAKE SUDDENLY. THESE INCIDENCES COULD HAVE CAUSED SERIOUS INJURY OR DEATH. THE DEALERSHIP SIMPLY STATED THEY COULD NOT REPRODUCE THE EVENT AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. OWNER SENT RECALL ARTICLES AS IT RELATED TO BRAKING ISSUE BUT WAS INFORMED VEHICLE DID NOT FALL UNDER RECALL. OWNER IS SIMPLY ILLUSTRATING WITH DETAILED NOTES AND VIDEOS THAT THE VEHICLE HAS ELECTRONIC ISSUES THAT VARY AND ULTIMATELY HAVE TURNED INTO SAFETY CONCERNS. OWNER WANTED "SAFETY CONCERN" TO BE DOCUMENTED IN WORK ORDER BUT DEALER DID NOT DOCUMENT THIS AS SUCH. REQUESTED DEALER PUT US IN A SAFE CAR OF EQUAL VALUE. THEY REFUSED.

4/25/2017

EMISSIONS SYSTEM PROBLEM LIGHT IS COMING ON AND JUST WANTED TO SEE IF THERE IS A PROBLEM WITH THIS.

10/18/2017

VEHICLE STOPS ACCELERATING WHILE DRIVING AND LOSES POWER WITHOUT WARNING. MULTIPLE ENGINE LIGHTS GO OFF: CHECK ENGINE, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, POWER STEERING SYSTEM EPS PROBLEM, VEHICLE STABILITY ASSIST VSA PROBLEM, HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM. CAR STARTS SMOKING EXCESSIVELY. RETURNED TO THE DEALER SEVERAL TIMES IN JUST A FEW DAYS AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. PROBLEM APPEARS TO RESOLVE AND THEN RETURNS AFTER DRIVING NO MORE THAN 10 MILES. INCIDENTS HAVE OCCURRED WHILE OPERATING THE VEHICLE IN 45 MPH SPEED ZONES WHERE WE HAD THE ABILITY TO PULL OVER AND GET OUT OF TRAFFIC. THIS WILL BE CATASTROPHIC IF DRIVING ON THE HIGHWAY AS THE EFFECT OF THIS MALFUNCTION IS EQUIVALENT TO HITTING THE BREAKS WHILE TRAVELING AT HIGH SPEED. CAR IS CURRENTLY BACK WITH THE DEALERSHIP FOR THE 3RD TIME IN 4 DAYS. ACURA MDX DRIVERS SHOULD BE ALERTED TO THIS PROBLEM IMMEDIATELY - IT HAPPENS WITH NO WARNING.

11/10/2018

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE ASSIST CAMERA, A FEATURE THAT ALERTED THE DRIVER WITH "LANE DEPARTURE AND LANE ASSIST KEEPING WARNINGS" WHENEVER THE DRIVER VEERED FROM THE LANE. THE CONTACT STATED THAT THE FEATURE FAILED WHILE DRIVING 60 MPH, WITH THE AIR CONDITIONING SET AT 69 DEGREES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS ADVISED TO TURN THE AIR CONDITIONER ON WHILE DRIVING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS LEFT AT THE DEALER'S AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AGAIN, BUT HAD NOT RETURNED THE CALL. THE FAILURE MILEAGE WAS 1,400.

7/23/2015

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH COMPRESSOR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

10/27/2015

TL* THE CONTACT OWNS A 2015 ACURA MDX EQUIPPED WITH CONTINENTAL CROSSCONTACT LX SPORT TIRES, SIZE: 245/55/R919 103H (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE PREMATURELY DETERIORATED WITH HOLES AND GOUGES ON BOTH SIDES OF THE OUTER TREAD. IN ADDITION, THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE FRONT PASSENGER SIDE TIRE WAS REPLACED WITH A SPARE TIRE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A TIRE REPAIR SHOP WHO VISUALLY INSPECTED THE TIRES. THE TIRE SHOP PROVIDED NO WRITTEN INSPECTION AND DIAGNOSIS REGARDING THE CONDITION OF THE FRONT PASSENGER SIDE TIRE AS WELL AS THE OTHER THREE TIRES. THE CONTACT WAS INFORMED BY THE TIRE REPAIR SHOP TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER PROVIDED NO ASSISTANCE. THE TIRE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHO REMOVED THE TIRE FROM THE RIM. UPON FURTHER INSPECTION OF THE FRONT PASSENGER SIDE TIRE, IT WAS NOTICED THAT THE INNER TIRE WAS SHREDDED ALL THE WAY AROUND WITH A BLACK POWDERY SUBSTANCE ON THE INNER AND OUTER PART OF THE TIRE. THE CONTACT REPLACED ALL FOUR TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.

11/18/2016

TRANSMISSION SLIPS,AND HESITATES TO SHIFT NORMALLY AND THEN GOES NORMAL AGAIN. VEHICLE IS IN MOTION WHEN THIS OCCURED ,IT HAPPENED WHILE CRUSING AT 35 MPH, AND AT 50 MPH, STREET ,AND HIGHWAY. I HAVE TAKEN IT INTO THE DEALER MULTIPLE TIMES TO FIND THE ISSUE AND ANYWAYS END UP WITH NO ANSWERS, I HAVE BEEN ABLE TO FIND MULTIPLE PEOPLE WITH THE SAME MAKE AND MODEL THAT HAVE THE SAME ISSUES WITH THEIR VEHICLE. I BOUGHT THIS CAR WITH 25,000 MILES AND IT NOW HAS 125,000 PROBLEM HAS NOT GOTTEN BETTER OR WORSE HAS BEEN THE SAME. THE BRAKE WARNING ALSO POPS UP RANDOMLY WHEN NO OTHER CARS ARE NEAR.

5/12/2022

See attached letter for complaint

3/18/2024

The contact owns a 2015 Acura MDX. The contact stated that while the vehicle was parked, he observed condensation in both taillights and the taillights did not illuminate as intended. The vehicle was taken to a dealer where it was diagnosed that the lid light needed to be replaced. The vehicle was repaired, but the failure reoccurred with the right taillights. The manufacturer was notified of the failure. The failure mileage was 35,163.

3/26/2024

All of a sudden the brakes are automatically applied with collision avoidance amber coming on dash heads up display while I am on freeway approximate speed 30-40 mph with no apparent vehicle in front.this has also happened at lower speeds in local driving roads.Braking is pretty severe and dangerous could be rear ended by other vehicles ..This is a Collision mitigating system falsely coming on with no vehicle in front very dangerous.It has happened about 3 times intermittently. Taking in vehicle to local Acura dealer on 24 th June 2025 for check up

6/17/2025

Odometer Fraud. The contact purchased a 2015 Acura MDX. The contact stated that upon retrieving the Carfax report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 105,000, and the mileage on the Carfax report was 215,000 in July 2025. The MVA was contacted and referred the contact to the Police Department, and the contact was referred to the NHTSA Hotline for assistance.

11/19/2025