2014 Acura MDX Owner Complaints

TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT HEARD AN INTERMITTENT NOISE BEHIND THE DASHBOARD. WHILE MAKING A TURN AT VARIOUS SPEEDS, THE POWER STEERING SEIZED AND CAUSED TEMPORARY LOSS OF CONTROL. INITIALLY, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER LATER DISCOVERED THAT THE STEERING MOTOR COULD BE THE CAUSE OF THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 250.

6/9/2014

ON HIGHWAY GOING DOWNHILL AND CURVES, THE STEERING WHEEL HORRIBLY SHAKES AND VEHICLE FEELS VERY UNSAFE TO DRIVE (WOBBLY). FELT ALMOST LIKE IF BRAKES WERE BAD BUT IT IS NOT THE BRAKE (BRAKES HAVE ALMOST DECENT AMOUNT OF PADS). TIRES ARE GOOD TOO. *TR AFTER THE INCIDENT, EQUIPPED TELESCOPING STEERING WHEEL MAKES LOUD SQUEAKY NOISE WHEN IT IS RETRACTING

7/10/2014

YESTERDAY, AFTER BACKING UP, STEPPING ON THE BRAKE PEDAL AND COMING TO A COMPLETE STOP, SHIFTED INTO "PARK" WITH MY FOOT STILL ON THE BRAKE PEDAL. THE ENGINE UNEXPECTEDLY REVVED UP TO WHAT SOUNDED LIKE FULL THROTTLE! I PUSHED THE IGNITION BUTTON TO STOP THE ENGINE. AFTER THIS ONE INCIDENT, THE CAR HAS FUNCTIONED NORMALLY. *TR

11/5/2013

TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT WHILE PARKED, ANOTHER VEHICLE SLIGHTLY BUMPED THE CONTACT'S VEHICLE AND CAUSED IT TO ROLL AWAY IN REVERSE AND DOWN A HILL. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. *TR

1/3/2014

WHEN COMING TO A SUDDEN STOP THE BRAKE LIGHT WILL FLASH ON THE DASHBOARD ACCOMPANIED BY A BEEPING SOUND FOR APPROXIMATELY 3 SECONDS. I HAVE BROUGHT IT INTO THE DEALERS SHIP IN METAIRIE LOUISIANA AND AM TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. THIS HAS OCCURRED APPROXIMATELY 4 TIMES INTERMITTENTLY OVER THE LAST 3 MONTHS. I AM CONCERNED BECAUSE THE OWNERS MANUAL STATES THE BRAKE SYSTEM IS FAILING OR THE BRAKE FLUID IS LOW. *TR

11/25/2013

9 DEC. 2014 BRAKE PEDAL WOULD NOT DEPRESS TO ALLOW STARTING OF VEHICLE. AFTER JAMMING FOOT AGAINST THE "FROZEN" BRAKE PEDAL MULTIPLE TIMES PEDAL DEPRESSED ENOUGH TO ALLOW VEHICLE START. NO FURTHER ISSUES THAT DAY. 10 DEC. 2014 SECOND OCCURRENCE OF EXACT ISSUE AS DESCRIBED ABOVE. 24 DEC. 2014 WHILE DRIVING APPROX. 20 MPH ON AN ICE COVERED ROAD, ATTEMPTED TO APPLY BRAKES IN ORDER TO RETARD VEHICLE SPEED WHILE DESCENDING SLIGHT HILL, BRAKE PEDAL WOULD NOT DEPRESS. AFTER MULTIPLE JAMMING OF FOOT AGAINST BRAKE PEDAL, PEDAL FINALLY DEPRESSED ALLOWING ABS AND BRAKE SYSTEM TO FUNCTION SLOWING VEHICLE. *TR

1/2/2014

MY BRAND NEW MDX HAS HAD ISSUES WITH MULTIPLE WARNING LIGHTS APPEARING ON THE VEHICLE WHEN STARTING THE ENGINE. THIS INCLUDES CHECK ENGINE WARNING, LANE DEPARTURE WARNING FAILURE, POWER STEERING ISSUE AND POSSIBLY ADDITIONAL WARNINGS. THE VEHICLE DID THIS THE FIRST TIME WHEN I TOOK DELIVERY OF THE VEHICLE AND AT THAT TIME, WAS RESOLVED BY FIXING A LOOSE PLUG. THEN IT DID IT AGAIN WHEN I WAS SUPPOSED TO PICK UP MY VEHICLE FOR A COUPLE MINOR TRIM REPAIRS SATURDAY, DECEMBER 7, 2014. THE VEHICLE IS STILL WITH SERVICE AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THE WARNING LIGHT ISSUE. I WAS ADVISED THAT THEY ARE IN TOUCH WITH ACURA'S TECH LINE ON THIS AND THEY HOPE IT WILL BE RESOLVED SOON. ADDITIONALLY, I COMPLETED FURTHER RESEARCH ON THIS AND NOTED THAT OTHER OWNERS ARE EXPERIENCING SIMILAR PROBLEMS WITH WARNING LIGHTS APPEARING ON THEIR 2014 MDX VEHICLES. HERE IS AN ONLINE REFERENCE THAT I FOUND WHERE OWNERS HAVE POSTED COMMENTS ON THIS: HTTP://WWW.MDXERS.ORG/FORUMS/94-NEW-2014-ACURA-MDX/63666-2014-MDX-ISSUES.HTML. *TR

12/12/2013

THE INCLUDED INFOTAINMENT SYSTEM, WHICH IS NOW PREDOMINANTLY CONTROLLED BY A TOUCHSCREEN, IS INCREDIBLY SLOW, LAGGY, AND DANGEROUS TO OPERATE. THERE ARE MULTIPLE, ONGOING FAILURES WITH THIS SYSTEM - EVERY TIME I ENTER THE VEHICLE. AS HONDA/ACURA HAS REMOVED OR REPLACED PRIMARY-OPERATION BUTTONS (32 OUT OF 41, BY THEIR COUNT), THE MANDATE TO USE THE OTHER OPERATIONAL SYSTEM (TOUCHSCREEN AND JOG-DIAL) HAS INCREASED THE RISK OF SAFETY INCIDENTS, EXACERBATED BY A SLOW USER INTERFACE RESPONSE AND OFTEN-FAILING VOICE CONTROL SYSTEM. MY VEHICLE HAS BEEN IN THE DEALER ONCE, AND HAS BEEN WAITING FOR A SOFTWARE UPDATE FOR FIVE MONTHS. NEW VEHICLES HAVE AN UPDATED SOFTWARE LOAD, BUT ACURA REFUSES TO INSTALL IT. ACURA CLIENT RELATIONS HAS REFUSED TO PROVIDE UPDATES OR A SOLUTION. *TR

1/1/2014

MY BRAND NEW MDX HAS HAD ISSUES WITH MULTIPLE WARNING LIGHTS APPEARING ON THE VEHICLE WHEN STARTING THE ENGINE. THIS INCLUDES CHECK ENGINE WARNING, LANE DEPARTURE WARNING FAILURE, POWER STEERING ISSUE AND POSSIBLY ADDITIONAL WARNINGS. THE VEHICLE DID THIS THE FIRST TIME WHEN I TOOK DELIVERY OF THE VEHICLE AND AT THAT TIME, WAS RESOLVED BY FIXING A LOOSE PLUG. THEN IT DID IT AGAIN WHEN I WAS SUPPOSED TO PICK UP MY VEHICLE FOR A COUPLE MINOR TRIM REPAIRS SATURDAY, DECEMBER 7, 2014. THE VEHICLE IS STILL WITH SERVICE AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THE WARNING LIGHT ISSUE. I WAS ADVISED THAT THEY ARE IN TOUCH WITH ACURA'S TECH LINE ON THIS AND THEY HOPE IT WILL BE RESOLVED SOON. ADDITIONALLY, I COMPLETED FURTHER RESEARCH ON THIS AND NOTED THAT OTHER OWNERS ARE EXPERIENCING SIMILAR PROBLEMS WITH WARNING LIGHTS APPEARING ON THEIR 2014 MDX VEHICLES. HERE IS AN ONLINE REFERENCE THAT I FOUND WHERE OWNERS HAVE POSTED COMMENTS ON THIS: HTTP://WWW.MDXERS.ORG/FORUMS/94-NEW-2014-ACURA-MDX/63666-2014-MDX-ISSUES.HTML. *TR

12/12/2013

I HAVE A MAJOR SAFETY ISSUE WITH MY 6 MONTH OLD MDX (LESS THAN 5000 MILES). THE CAR IS MAKING GRINDING NOISES AND VIBRATES, INTERMITTENTLY. THE DEALER HAS DISMISSED MY CLAIMS AND MADE MINOR MODIFICATIONS WITH INSULATION, AND HOODCLIPS. NOTHING HAS BEEN DONE TO DETERMINE THE CAUSE OF THE PROBLEM AND THEY PRETEND THAT THERE IS NOTHING WRONG, EVEN THOUGH THE SERVICE MANAGER HAS HEARD IT ON MORE THAN ONE OCCASION. THE CARE HAS BEEN BROUGHT TO THE DEALERSHIP FOUR TIMES OVER THE COURSE OF THE PAST 6 MONTHS AND THEY HAVE HELD MY CAR IN SERVICE FOR OVER 30 DAYS. WHEN WE ATTEMPTED TO PICK UP THE CAR LAST NIGHT, THERE WAS NOW A NEW EXTREMELY LOUD NOISE WITH EVERY TIME I ATTEMPTED TO BRAKE. THE ON-DUTY SALES MANAGER HEARD THE NOISE AND INSISTED THAT I LEAVE THE CAR FOR SERVICE. TODAY, THE DEALERSHIP IS REFUSING TO ADDRESS THIS NEW ISSUE, AND STILL IGNORING THE OLD ISSUE, WHICH WAS CAUSED WHILE MY CAR WAS IN THEIR SERVICE DEPARTMENT FOR THE PAST MONTH. THE CAR IS UNSAFE TO DRIVE AND I FEEL TAKEN ADVANTAGE OF BY ACURA. THE DEALERSHIP IS ALSO SAYING "THEIR HANDS ARE TIED." I HAVE ATTEMPTED TO CALL THEIR NATIONAL CUSTOMER SERVICE LINE AND THEY HAVE GIVEN ME THE RUN AROUND, INSISTING THAT ALL OF THEIR SUPERVISORS AND CASE MANAGER ARE IN MEETINGS. HOW DO I ADDRESS THIS ISSUE? PLEASE HELP IN THIS MATTER. IF YOU READ ON-LINE MANY OTHER PEOPLE ARE HAVING ISSUES WITH THE NEWLY REDESIGNED 2014 MDX, PRODUCED AT A NEW ALABAMA PLANT. ACURA NEEDS TO RECALL THIS MODEL, BEFORE PEOPLE ARE KILLED ON THE ROAD. *TR

3/27/2014

OUR VEHICLE IS AN ACURA MDX 2014 WITH THE ADVANCE PACKAGE. ONE FEATURE OF THE PACKAGE IS ADAPTIVE CRUISE CONTROL WHICH AIMS TO KEEP THE VEHICLE MOVING AT A STEADY RATE AND AT A SET DISTANCE FROM ANY VEHICLE IN FRONT OF IT. ON SEVERAL OCCASIONS, WHEN VEHICLES IN FRONT OF OURS SLOWS DOWN OR A VEHICLE MERGES FROM ANOTHER LANE IN FRONT OF US (EVEN TRANSIENTLY), INSTEAD OF GRADUALLY BRAKING AND SPEEDING UP, THE ACURA PERFORMS SUDDEN DECELERATION WITH HARD BRAKING EVEN IF THE VEHICLE IN FRONT IS DOING THE SAME SPEED OR GOING ONLY SLIGHTLY SLOWER. AFTER THE HARD BRAKING STARTS, IF THE VEHICLE IN FRONT SPEEDS UP, OUR VEHICLE DOES NOT RECOVER AND START TO ACCELERATE AGAIN. I HAVE A PREGNANT WIFE WHO IS THE MAIN DRIVER OF THE CAR AND I AM CONCERNED THAT THIS PROBLEM WILL CAUSE HER TO BE REAR-ENDED. *TR

3/19/2014

THIS IS THE THIRD INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS THIRD INCIDENT OCCURRED AT 5925 MILES. WAS PULLING OUT OF A PARKING SPACE IN "REVERSE" AND CAME TO A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE PEDAL WHEN, IN AN INSTANT, THE VEHICLE UNEXPECTEDLY REVVED UP WHILE I WAS STILL HOLDING THE BRAKE PEDAL FIRMLY AND SHIFTING INTO DRIVE. THE VEHICLE JOLTED INTO DRIVE. *TR

5/5/2014

FIRST, MANY NEW VEHICLES INSTALL HALOGEN HEAD LAMPS, SOME OF THEM ARE WHITE IN COLOR. THESE HEAD LAMPS ARE EXCEPTIONALLY BRIGHT. I LIVE IN CALIFORNIA WHERE THERE IS LAW RESTRICTING THE BRIGHTNESS OF THESE LAMPS. I STRONGLY BELIEVE THAT SOME OF THESE HEAD LAMPS ARE OVERLY BRIGHT BECAUSE IT BLINDS MY EYES AT NIGHT. ONE MODEL IN PARTICULAR IS THE NEW 2013, 2014 PRIUS. I WONDER IF THEY PASS THE REQUIREMENT OF LAW OF ALL THE STATES. SECOND, MOST OF THE MODELS MANUFACTURED BY ACURA AND MERCEDES BENZ INSTALLED FROG LIGHTS AND BY DEFAULT, THE FROG IS TURNED ON WITHOUT THE HEAD LAMP. THIS VIOLATES LAW IN CALIFORNIA. I AM NOT SURE WHERE TO FILE COMPLAIN, BUT HOPE YOU CAN REDIRECT TO THE APPROPRIATE PARTY. THIS CONCERNS DRIVES SAFETY. THANK YOU VERY MUCH. *TR

12/8/2014

HEADLIGHT ASSEMBLY LEAKING AND HOLDING WATER CAUSING DEGRADED ILLUMINATION AND SHORT CIRCUIT HAZARD. THIS IS KNOWN RECALL ISSUE WITH ACURA TSL HEADLIGHT ASSEMBLY AND ACURA MDX TAIL LAMPS, BOTH MADE OF SIMILAR CONSTRUCTION.

4/23/2019

SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY NEAR SALT LAKE CITY AT 8:30 AM. THE OUTSIDE TEMPERATURE WAS AROUND 65 DEGREES. NO TRAFFIC AHEAD OF ME WAS CLOSER THAN 200 TO 300 YARDS. DID NOT SEE ANYTHING FLY UP FROM THE FREEWAY AND THERE WAS NO OTHER DAMAGE TO THE BODY OF THE CAR.

8/8/2015

KEYLESS FOB NOT RECOGNIZED AND LOCKED ME OUT OF CAR WITH FOB IN THE CAR

8/27/2015

DRIVER SIDE PASSENGER DOOR IS NOT LOCKING PROPERLY, WE HAVE TO USE THE FORCE LIKE A HEAVY TRUCK DOOR. IT'S NOT SAFE WHEN KIDS ARE SITTING INSIDE. COMPLAINED TO ACURA AND THEY SAY IT'S NOT A BUG, THAT'S HOW THAT DOOR WILL WORK. 10 YEAR DAUGHTER CAN NOT CLOSE THE DOOR ON HER OWN. EVERY TIME DRIVER HAS TO USE MORE FORCE TO CLOSE THE DOOR. *TR

3/13/2014

WE RECENTLY PURCHASED (6/25/14) AN 2014 MDX ACURA. WHEN THE CAR IS IN MOTION (AT ANY SPEED) AND DOOR LOCKS ARE ENGAGED IN THE LOCK POSITION, THE DOOR HANDLES OPEN THE DOORS. THERE IS NO WAY TO PREVENT THE PASSENGER SIDE DOOR FROM OPENING IF THE INSIDE HANDLE IS PULLED WHILE THE CAR IS IN MOTION. I CALLED THE DEALER, RESPONSE WAS THAT IS THE DESIGN OF THE CAR, I CONTACTED ACURA CUSTOMER CARE SPOKE WITH [XXX] AND WAS TOLD THE SAME, IT'S THE DESIGN OF THE CAR TO MAKE IT EASY FOR THE PASSENGER AND DRIVER TO EXIT THE CAR. MY CONCERN IS OBVIOUS AND THE CUSTOMER CARE AGENT AGREED, BUT THERE IS NO RECOURSE. IF THE DOOR HANDLE IS PULLED WHILE THE CAR IS IN MOTION THERE COULD BE CATASTROPHIC INJURY OR ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

7/15/2014

FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALLY. AROUND 60MPH THE CAR TENDS TO HAVE A SLIGHT JERK WHICH IVE NOTIFIED ACURA BUT THEY SAID I NEED A WHEEL ALIGNMENT WHICH IVE DONE. THE ISSUE PRIOR WAS ALL THE LIGHTS IN THE DASH CAME ON THE THE DRIVE FUNCTION WAS ALMOST PAUSED WHILE THE VEHICLE WAS IN MOTION. ACURA CLAIMED THE ISSUE WAS MINOR YET I AM GOING AGAIN TODAY. PRIOR TO THAT ISSUE, SOMETHING NEAR THE TIRES WAS SCRATCHING OR SOMETHING WHICH THEY CLAIMED THE ISSUE WAS FIXED. WHAT LED ME TO THE DEALERSHIP THE FIRST TIME WAS THE VEHICLE WAS JERKY AT DIFFERENT TIMES WHILE ACCELERATING. ACURA PERFORMED A SOFTWARE UPGRADE WHICH FIXED THE ISSUE FOR A COUPLE DAYS. AT SOME POINT, THE VEHICLE NEEDS TO BE RE-ASSESSED AND POSSIBLY TOTALED OUT OR SOMETHING. I HAVE 3 KIDS AND ALWAYS ON THE RUN. I USED TO TRUST ACURA AND THE RELIABILITY BUT THE ISSUES SEEM TO GET WORSE AND WORSE.

11/30/2015

ON OR ABOUT 50,000 MILES WE NOTICED THE CAR WOULD SURGE WHEN DRIVING ON A FLAT LEVEL SURFACE ABOUT 50 MILES AN HOUR. THE TACHOMETER WILL SHOW A PULSING RPM MY WIFE FIRST COMPLAINT OFFICIALLY ABOUT IT WHEN THE CAR HEAD JUST OVER 80,000 MILES AND WE WERE TOLD IT WAS A SOFTWARE ISSUE BUT IT WAS OUT OF WARRANTY.. THIS DOES NOT SEEM LIKE IT SHOULD BE EXPIRED AS IT IS AN ISSUE WITH THE CAR AND SHOULD BE A RELATIVELY EASY FIX AND NOT HAVE TO PAY $400 TO HAVE IT DONE

9/7/2020

I BOUGHT 2014 ACURA MDX BRAND NEW AND AFTER 2000 MILE A NOISE CAME OUT FROM ENGINE I WENT DEALER THEY ORDERED THE PART AND FIXED AND THE SAME PROBLEM HAPPENED AFTER 5000 MILES. I HAVE LOTS OF HEADACHES SINCE I BOUGHT THIS CAR. THE SUSPENSIONS ARE VERY BAD EVEN WHEN I BOUGHT IT FROM THE DEALER AS A FIRST DAY. AND NOW I HAVE ALL LIGHTS ON SUCH AS BATTERY, BRAKE, HILL STABILITY PROBLEM, STEERING WHEEL PROBLEM, ENGINE EMISSION STABILITY PROBLEM WRITING, SHOWN ALL WHEEL DRIVE PROBLEM. WHENEVER I GO TO DEALER THEY RESET THE SIGNS AND SAY ITS OK NOW. THEY CHARGE ME BUT AFTER A WHILE AGAIN HAPPENS AND THIS TIME SAYING DIFFERENT PROBLEM.. REALLY HAS TOO MUCH PROBLEM. SUSPENSIONS AND BRAKE A WORST. NOW I AM AFRAID TO DRIVE THIS CAR WITH MY LITTLE BABY AND FAMILY. 100% I BELIEVE CAR STOPS IN MIDDLE OF THE WAY.. ITS VERY DANGEROUS. . PLEASE INFORM ACURA BECAUSE THEY AREN'T CAREENING AND ESPECIALLY EVERY NEW MDX DRIVERS HAVE PROBLEMS WITH THIS BRAND NEW EXPENSIVE CARS. THANK YOU VERY MUCH FOR YOUR TIME AND UNDERSTANDING US. *TR

9/15/2015

VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.

12/28/2017

TL* THE CONTACT OWNS A 2015 (NA) ACURA MDX. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80.

8/19/2014

I BOUGHT 2014 ACURA MDX BRAND NEW AND AFTER 2000 MILE A NOISE CAME OUT FROM ENGINE I WENT DEALER THEY ORDERED THE PART AND FIXED AND THE SAME PROBLEM HAPPENED AFTER 5000 MILES. I HAVE LOTS OF HEADACHES SINCE I BOUGHT THIS CAR. THE SUSPENSIONS ARE VERY BAD EVEN WHEN I BOUGHT IT FROM THE DEALER AS A FIRST DAY. AND NOW I HAVE ALL LIGHTS ON SUCH AS BATTERY, BRAKE, HILL STABILITY PROBLEM, STEERING WHEEL PROBLEM, ENGINE EMISSION STABILITY PROBLEM WRITING, SHOWN ALL WHEEL DRIVE PROBLEM. WHENEVER I GO TO DEALER THEY RESET THE SIGNS AND SAY ITS OK NOW. THEY CHARGE ME BUT AFTER A WHILE AGAIN HAPPENS AND THIS TIME SAYING DIFFERENT PROBLEM.. REALLY HAS TOO MUCH PROBLEM. SUSPENSIONS AND BRAKE A WORST. NOW I AM AFRAID TO DRIVE THIS CAR WITH MY LITTLE BABY AND FAMILY. 100% I BELIEVE CAR STOPS IN MIDDLE OF THE WAY.. ITS VERY DANGEROUS. . PLEASE INFORM ACURA BECAUSE THEY AREN'T CAREENING AND ESPECIALLY EVERY NEW MDX DRIVERS HAVE PROBLEMS WITH THIS BRAND NEW EXPENSIVE CARS. THANK YOU VERY MUCH FOR YOUR TIME AND UNDERSTANDING US. *TR

9/15/2015

OUR VEHICLE IS AN ACURA MDX 2014 WITH THE ADVANCE PACKAGE. ONE FEATURE OF THE PACKAGE IS ADAPTIVE CRUISE CONTROL WHICH AIMS TO KEEP THE VEHICLE MOVING AT A STEADY RATE AND AT A SET DISTANCE FROM ANY VEHICLE IN FRONT OF IT. ON SEVERAL OCCASIONS, WHEN VEHICLES IN FRONT OF OURS SLOWS DOWN OR A VEHICLE MERGES FROM ANOTHER LANE IN FRONT OF US (EVEN TRANSIENTLY), INSTEAD OF GRADUALLY BRAKING AND SPEEDING UP, THE ACURA PERFORMS SUDDEN DECELERATION WITH HARD BRAKING EVEN IF THE VEHICLE IN FRONT IS DOING THE SAME SPEED OR GOING ONLY SLIGHTLY SLOWER. AFTER THE HARD BRAKING STARTS, IF THE VEHICLE IN FRONT SPEEDS UP, OUR VEHICLE DOES NOT RECOVER AND START TO ACCELERATE AGAIN. I HAVE A PREGNANT WIFE WHO IS THE MAIN DRIVER OF THE CAR AND I AM CONCERNED THAT THIS PROBLEM WILL CAUSE HER TO BE REAR-ENDED. *TR

3/19/2014

TRAVELING 65 MPH ON A FREEWAY WITH ADAPTIVE CRUISE CONTROL (ACC) ENGAGED, VEHICLE SUDDENLY BRAKES HARD ON ITS OWN FOR NO APPARENT REASON; DROPPING 10 MPH IN A HEARTBEAT. THE VEHICLE DID NOT PRODUCE A COLLISION WARNING MESSAGE ON THE DASH. THE CARS IN FRONT ON ME WERE WELL BEYOND THE LONGEST 4 BAR RANGE OF THE ACC SO IT WAS NOT DETECTING AND LOCKED ONTO A CAR IN FRONT OF ME. THERE WERE NO CARS ON EITHER SIDE, NO CAR CROSSING IN FRONT OF ME AND THE ROAD WAS FLAT WITH NO OBSTACLES. FORTUNATELY, THE CAR BEHIND ME WAS NOT TAILGATING AS THE SUDDEN DECELERATION COULD HAVE CAUSED A REAR END COLLISION. SUDDEN DECELERATION HAS HAPPENED TWICE DURING THE SIX WEEKS I'VE OWNED THIS VEHICLE. I'VE ALSO NOTICED THAT THE ACC IS INCONSISTENT, OFTEN SLUGGISH, IN RESPONDING TO THE SPEED OF TRAFFIC WHEN IT IS DETECTING A CAR IN FRONT OF ME; CREATING ADDITIONAL HAZARD CONCERNS FOR THE DRIVER. *TR..UPDATED 05-27-15 *BF UPDATED 8/28/2017*CN

5/13/2014

I HAVE A MAJOR SAFETY ISSUE WITH MY 6 MONTH OLD MDX (LESS THAN 5000 MILES). THE CAR IS MAKING GRINDING NOISES AND VIBRATES, INTERMITTENTLY. THE DEALER HAS DISMISSED MY CLAIMS AND MADE MINOR MODIFICATIONS WITH INSULATION, AND HOODCLIPS. NOTHING HAS BEEN DONE TO DETERMINE THE CAUSE OF THE PROBLEM AND THEY PRETEND THAT THERE IS NOTHING WRONG, EVEN THOUGH THE SERVICE MANAGER HAS HEARD IT ON MORE THAN ONE OCCASION. THE CARE HAS BEEN BROUGHT TO THE DEALERSHIP FOUR TIMES OVER THE COURSE OF THE PAST 6 MONTHS AND THEY HAVE HELD MY CAR IN SERVICE FOR OVER 30 DAYS. WHEN WE ATTEMPTED TO PICK UP THE CAR LAST NIGHT, THERE WAS NOW A NEW EXTREMELY LOUD NOISE WITH EVERY TIME I ATTEMPTED TO BRAKE. THE ON-DUTY SALES MANAGER HEARD THE NOISE AND INSISTED THAT I LEAVE THE CAR FOR SERVICE. TODAY, THE DEALERSHIP IS REFUSING TO ADDRESS THIS NEW ISSUE, AND STILL IGNORING THE OLD ISSUE, WHICH WAS CAUSED WHILE MY CAR WAS IN THEIR SERVICE DEPARTMENT FOR THE PAST MONTH. THE CAR IS UNSAFE TO DRIVE AND I FEEL TAKEN ADVANTAGE OF BY ACURA. THE DEALERSHIP IS ALSO SAYING "THEIR HANDS ARE TIED." I HAVE ATTEMPTED TO CALL THEIR NATIONAL CUSTOMER SERVICE LINE AND THEY HAVE GIVEN ME THE RUN AROUND, INSISTING THAT ALL OF THEIR SUPERVISORS AND CASE MANAGER ARE IN MEETINGS. HOW DO I ADDRESS THIS ISSUE? PLEASE HELP IN THIS MATTER. IF YOU READ ON-LINE MANY OTHER PEOPLE ARE HAVING ISSUES WITH THE NEWLY REDESIGNED 2014 MDX, PRODUCED AT A NEW ALABAMA PLANT. ACURA NEEDS TO RECALL THIS MODEL, BEFORE PEOPLE ARE KILLED ON THE ROAD. *TR

3/27/2014

THE STEERING AND THE WHEELS LOCK WHEN TURNING. IT GOES INTO NEUTRAL WHILE DRIVING

7/28/2020

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 30 MPH ON A SNOWY DAY, THE VEHICLE SLID ACROSS THE INTERSECTION AND CRASHED INTO A GUARDRAIL. THE FAILURE IMPACTED THE FRONT DRIVER SIDE, BUT ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE VEHICLE WAS IN GOOD SHAPE. THE FAILURE MILEAGE WAS 30,000.

12/30/2015

ON 3/18/2019 I GOT IN MY CAR AND THE AIRBAG LIKE IS ON STAATING THERE IS A PROBLEM.I CALL MY EXTENED WARRENTY AND THEY SAID THIS IS NOT COVERED. THAT SUCKS BECUSE WHAT ARE YOU PAYING FOR.

3/18/2019

THIS IS THE FOURTH INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS FOURTH INCIDENT OCCURRED AT 7121 MILES. WAS IN "REVERSE," POSITIONING THE VEHICLE TO PULL INTO A PARKING SPACE. THE ENGINE SUDDENLY ACCELERATED WHILE I WAS IN "REVERSE" AND MY FOOT ON THE BRAKE PEDAL. HAD TO FIRMLY PRESS ON THE BRAKE PEDAL TO HOLD THE CAR FROM RUNNING INTO PEOPLE AND OTHER VEHICLES BEHIND OUR VEHICLE. SHIFTED INTO "NEUTRAL". THE ENGINE SOUNDED LIKE ONE THIRD OF FULL THROTTLE. I PRESSED ON THE GAS PEDAL AND THE ENGINE RETURNED TO IDLE. MY WIFE WAS WITH ME DURING THIS INCIDENT. SHE WAS WITH ME IN THE VEHICLE DURING THREE OF THESE FOUR SIMILAR INCIDENTS. *TR

6/12/2014

The contact owns a 2014 Acura MDX. The contact stated while driving at an undisclosed speed, and while driving up an incline, the vehicle briefly hesitated and lost motive power before returning to normal functionality. The AWD and emission system warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

8/28/2024

WE RECENTLY PURCHASED (6/25/14) AN 2014 MDX ACURA. WHEN THE CAR IS IN MOTION (AT ANY SPEED) AND DOOR LOCKS ARE ENGAGED IN THE LOCK POSITION, THE DOOR HANDLES OPEN THE DOORS. THERE IS NO WAY TO PREVENT THE PASSENGER SIDE DOOR FROM OPENING IF THE INSIDE HANDLE IS PULLED WHILE THE CAR IS IN MOTION. I CALLED THE DEALER, RESPONSE WAS THAT IS THE DESIGN OF THE CAR, I CONTACTED ACURA CUSTOMER CARE SPOKE WITH [XXX] AND WAS TOLD THE SAME, IT'S THE DESIGN OF THE CAR TO MAKE IT EASY FOR THE PASSENGER AND DRIVER TO EXIT THE CAR. MY CONCERN IS OBVIOUS AND THE CUSTOMER CARE AGENT AGREED, BUT THERE IS NO RECOURSE. IF THE DOOR HANDLE IS PULLED WHILE THE CAR IS IN MOTION THERE COULD BE CATASTROPHIC INJURY OR ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

7/15/2014

HEADREST IS EXTREMELY UNCOMFORTABLE. I KNOW THEY ARE SUPPOSEDLY SAFE, BUT I DON'T THINK IT'S TRUE. THEY FORCE THE HEAD FOREWARD AND LEAVE A BIG VOID FROM THE TOP OF YOUR SHOULDERS TO THE BOTTOM OF YOUR HEAD. THIS COULD BREAK YOUR NECK IN A COLLISION BY FORCING THE HEAD. SORT OF A REVERSE WHIPLASH, IF YOU WILL. WORST OF ALL, THEY CAUSE ME A LOT PAIN ON LONG TRIPS. PLEASE RECALL THESE AND REPLACE THEM WITH TILT-ADJUSTABLE HEADRESTS.

8/29/2018

NOTICED BUBBLING PAINT ON DRIVERS SIDE NEAR BACK TIRE...EMAILED SALESMAN WITH NO RESPONSE. TOOK CAR IN FOR OIL CHANGE, MENTIONED PROBLEM BUT PAINT HAD CHIPPED OFF...TOOK A PICTURE TO SEND TO ACURA FOR THEIR DETERMINATION WHETHER IT WAS GOING TO BE REPAIRED FREE OF CHARGE....ASKED AGAIN IN SEPTMEBER...NO ANSWER YET...NO PHONE CALL TO DATE TO LET ME KNOW IF COVERED OR NOT. JULY 24 WAS DRIVING WHEN FOR NO REASON ALL WARNING LIGHTS CAME ON WITH WARNING BEEP...CALLED DEALERSHIP. .. WAS ON MY WAY TO THE AIRPORT FOR VACATION AND SCARED TO KEEP DRIVING..WAS TOLD JUST A FLUKE AND IT WOULD PROBABLY RE-SET...IN AUGUST.TOOK CAR TO DEALERSHIP AND WARNING LIGHTS CAME ON ENROUTE...STILL ON WHEN I ARRIVED...AGAIN TOLD IT WAS JUST A FLUKE HAPPENED AGAIN WHILE PARKED WITH ENGINE RUNNING IN LATE AUGUST BUT NOTICED IT WAS ALSO IDLING QUITE HIGH FOR NO REASON...CALLED DEALERSHIP AGAIN RIGHT AWAY...LEFT A MESSAGE WITH NO RETURN CALL..IT AGAIN RE-SET ITSELF....IN SEPTEMBER I WAS DRIVING 35MPH AND ALL WARNING LIGHTS CAME ON, LOST POWER AND STEERING...CALLED DEALERSHIP, THEY HAD ME LOOK AT MESSAGE CENTER BUT IT DID NOT SAY ANY CODE....TOOK TO DEALERSHIP..TOLD THEM I HAD BEEN READING ON LINE THAT OTHER OWNERS HAD SAME ISSUE WITH NO RESULTS...HE SAID ACURA WAS WORKING ON ISSUE....NERVOUS THAT IT WILL HAPPEN WHILE DRIVING ON EXPRESSWAY AND I LOSE STEERING AND POWER.....TIRED ON HEARING THERE IS NO CODE AND NO ANSWER....VERY EXPENSIVE CAR TO HAVE THIS TYPE OF ISSUE WITH NO FIX...THANK YOU *TR

10/16/2014

TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT MOISTURE ENTERED THE REAR DRIVER'S SIDE LIFTGATE TAIL LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

5/17/2019

TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V417000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

9/23/2015

2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE CONTROL SYSTEM. *SMD THE CONSUMER STATED THE VOICE CONTROL SYSTEM DUD NOT UNDERSTAND HIS VOICE OR HIS WIFE'S VOICE. THE DEALER COULD NOT EXPLAIN THE CONTROL FEATURES. *JB

12/14/2015

THE 2014 MDX IS NOW EQUIPPED WITH A DRIVER'S SIDE MIRROR THAT IS SPLIT VERTICALLY INTO TWO PIECES ONE LARGER AND ONE SMALLER. THE SMALLER MIRROR CREATES THE ILLUSION THAT A PASSING CAR IS CRASHING INTO YOUR VEHICLE. IT IS QUITE DISCONCERTING TO A DRIVER. BOTH MYSELF AND MY SON HAVE HAD THIS EXPERIENCE. IT CAUSES A DRIVER TO REACT TO A DANGER THAT DOES NOT EXIST. *TR

1/11/2014

TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT HEARD AN INTERMITTENT NOISE BEHIND THE DASHBOARD. WHILE MAKING A TURN AT VARIOUS SPEEDS, THE POWER STEERING SEIZED AND CAUSED TEMPORARY LOSS OF CONTROL. INITIALLY, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER LATER DISCOVERED THAT THE STEERING MOTOR COULD BE THE CAUSE OF THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 250.

6/9/2014

TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE DEALER STATED THAT A NEGATIVE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 17,000. UPDATED 12/01/14*LJ UPDATED 5/11/2015 *JS

10/6/2014

DRIVERS SIDE DOOR WINDOW WAS INOPERABLE SEVERAL DAYS OVER THE WINTER. ACURA SAID IT WAS DUE TO POLAR VORTEX. OTHER WINDOWS WORKED FIND. DOOR HANDLE ON THIS DOOR HAS ALSO FAILED. STRUGGLE WITH WINDSHIELD FROSTS ON DRIVERS SIDE AS WELL. IT SEEMS LIKE THERE IS A BAD SEAL ON THIS DOOR THAT IS ALLOWING MOISTURE IN CAUSING DOOR HANDLE TO FAIL AND WINDOW TO FREEZE. *JS

12/30/2014

DRIVERS SIDE DOOR WINDOW WAS INOPERABLE SEVERAL DAYS OVER THE WINTER. ACURA SAID IT WAS DUE TO POLAR VORTEX. OTHER WINDOWS WORKED FIND. DOOR HANDLE ON THIS DOOR HAS ALSO FAILED. STRUGGLE WITH WINDSHIELD FROSTS ON DRIVERS SIDE AS WELL. IT SEEMS LIKE THERE IS A BAD SEAL ON THIS DOOR THAT IS ALLOWING MOISTURE IN CAUSING DOOR HANDLE TO FAIL AND WINDOW TO FREEZE. *JS

12/30/2014

FRONT WINDSHIELD INITIATED CRACK AT SEAL BETWEEN WINDOW AND FRAME IMMEDIATELY ABOVE REAR VIEW MIRROR. THERE WAS NO EXTERNAL IMPACT FROM ROCK OR DEBRIS. *TR

3/18/2015

FRONT WINDSHIELD INITIATED CRACK AT SEAL BETWEEN WINDOW AND FRAME IMMEDIATELY ABOVE REAR VIEW MIRROR. THERE WAS NO EXTERNAL IMPACT FROM ROCK OR DEBRIS. *TR

3/18/2015

SUNROOF EXPLOSION - SATURDAY 1/13/18 EVENING 7:30 PM DRIVING ON OPEN HIGHWAY (HARDY TOLL ROAD IN NORTH OF HOUSTON) TO AIRPORT TO PICK UP MY FAMILY. CLEAR SKIES, ~50F. WHILE DRIVING AT 68MPH HEARD A LOUD/DEAFENING 'POP'. NO OTHER CARS NEARBY, NO OVERPASSES NEARBY. THE GLASS EXPLOSION OF THE SUNROOF WAS SPONTANEOUS AND BLEW UP AND THEN FELL. TAKE A LOOK AT PHOTO TO SHOW CREST NEAR CENTER OF GLASS, ALSO THE EDGES OF THE GLASS NEAR BODY ARE NOW LOWER THAN BODY. SHOWING UPWARD MOTION TO GLASS. SUNSCREEN WAS CLOSED AND CAUGHT MOST OF GLASS.

1/14/2018

Went out with family recently and all of a sudden front passenger side seat belt buckle won't latch. I took it to the dealer (Pohanka Acura). They said seat belt buckle has to be replaced and it will cost approx. $1000. I called Acura and they said this is not a warranty issue. Car is only 7 years old and front passenger side is used only occasionally by an adult. I would like Acura to pay for the replacement of my seat belt buckle.

6/21/2021

On numerous occasions the Electric Power Steering, Lane Departure Warning, and Lane Keeping Assist problem lights illuminate on the dash and I lose all power steering. My car becomes extremely difficult to turn, particularly at lower speeds. This is a major safety hazard and warrants a recall. Had my wife been driving when this occurred she would not be able to turn the vehicle. This has happened on several occasions over the past 2 weeks. The car is being taken to the dealership tomorrow. Note: it appears that Acura and Honda have extended the warranty on several models for a similar issue, but not the 2014 Acura MDX.

9/1/2022

On numerous occasions the Electric Power Steering, Lane Departure Warning, and Lane Keeping Assist problem lights illuminate on the dash and I lose all power steering. My car becomes extremely difficult to turn, particularly at lower speeds. This is a major safety hazard and warrants a recall. Had my wife been driving when this occurred she would not be able to turn the vehicle. This has happened on several occasions over the past 2 weeks. The car is being taken to the dealership tomorrow. Note: it appears that Acura and Honda have extended the warranty on several models for a similar issue, but not the 2014 Acura MDX.

9/1/2022

The contact owns a 2014 Acura MDX. The contact stated while driving approximately 45 MPH, there was a loud popping sound was heard. The contact stopped and inspected the vehicle and discovered that the glass sunroof had shattered. The contact stated that there was no impact to the sunroof glass to cause the glass to shatter. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 104,000.

7/3/2023

ABS VSA malfunction light comes up constantly and car rattles when brakes are used. It’s constantly turned on even with good road conditions. There are millions of customer complaints on the web about this issue and I believe this should be logged as a major issue which should be logged a recall and offered as a fix to customers who have these car models and issues. My daughter was driving the car and experienced issues on freeway when braking. The car slipped to the side when brakes were pushed and the whole car was shaking and unstable.

1/11/2024

The contact owns a 2014 Acura MDX. The contact stated that while approaching the vehicle after the vehicle had been started, the contact noticed that the taillights were inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the taillights assemblies needed to be replaced. The vehicle was repaired; however, the failure recurred approximately two months later. The contact received an email notification of NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting), which the contact related to the failure; however, the VIN was not included in the recall. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 99,000.

4/29/2025