2017 Acura MDX Owner Complaints

WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????

6/21/2017

THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .

7/9/2017

WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????

6/21/2017

ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.

2/12/2018

SINCE CHRISTMAS, THE VEHICLE HAS HAD 8-10 OCCURRENCES IN WHICH THE ELECTRICAL SYSTEM IS GOING HAYWIRE. THE INSTRUMENT PANEL LISTS ERRORS AND CODE FAILURES. AND THE VEHICLE CANNOT EVEN BE SHUT OFF. THERE IS NO CRUISE CONTROL WHEN THIS OCCURS, AND MANY OF THE 'ADD' ON SAFETY COMPONENTS (LANE ASSIST/ETC) DO NOT WORK. WE STOPPED BY THE DEALER LAST MONTH, AND THEY COULDN'T FIND ANY STORED CODES. YESTERDAY AFTER MY WIFE DROVE 6 HOURS HOME FROM DETROIT, WITH NO CRUISE CONTROL AND THE ISSUES OCCURRING, SHE STOPPED BACK AT THE DEALER. THEY TOOK IT IN, AS THEY BELIEVE THERE IS A SHORT IN THE ABS SYSTEM. THEY PROVIDED A LOANER AS THEY RECTIFY THE PROBLEM. ISSUES BEGAN AROUND 2500 MILE MARK FOR MILEAGE. VEH HAS 4500 MILES ON IT CURRENTLY.

1/17/2017

I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.

9/17/2017

I WAS DRIVING 70MPH ON AZ STATE ROUTE 51. I HEARD A LOUD BANG, LIKE A GUN SHOT, AND A SUDDEN NOISE LIKE TURBULENT AIR AND HIGHWAY NOISE. AS I SLOWED THE VEHICLE I LOOKED AROUND TO SEE IF THERE WERE ANY BROKEN WINDOWS WHICH THERE WEREN'T. PULLING OVER AND INSPECTING THE VEHICLE I NOTICED 2/3 OF THE MOONROOF WAS MISSING AND A FEW PEBBLES OF PLATE GLASS ON TOP OF THE INSIDE COVER. THE REMAINING GLASS WAS ANGLED UP LIKE IT HAD BEEN SUCKED UP NOT DEFLECTED DOWN FROM AN IMPACT. I WAS A NAVY FIGHTER PILOT AND THIS IS THE SAME SEQUENCE OF EVENTS I EXPERIENCED WITH THE LOSS OF A CANOPY AND SUDDEN DECOMPRESSION. I HAVE A MASTER'S DEGREE IN AEROSPACE ENGINEERING AND I KNOW THE LOCATION OF THE MOONROOF IS A LOW PRESSURE AREA LIKE THE TOP OF AN AIRCRAFT WING. THERE WERE NO OTHER VEHICLES IN CLOSE PROXIMITY, NO OBJECTS FLYING OFF THE ROAD, NOR WAS THE VEHICLE UNDER AN UNDERPASS. THIS IS A COMBINATION OF A DESIGN FLAW AND POSSIBLY A DEFECT IN THE MOONROOF GLASS. THE VEHICLE IS 3 MONTHS OLD, LESS THAN 3000 MILES DRIVEN AND THE MOONROOF HAS NEVER BEEN OPENED. ACURA TAKES NO RESPONSIBILITY. THIS IS A SAFETY HAZARD AS A LESS EXPERIENCED STARTLED DRIVER COULD BE SO DISTRACTED AS TO CAUSE AN ACCIDENT. THE FIX IS A WIND DEFLECTOR IN FRONT OF THE MOONROOF. I AM HAVING ONE INSTALLED AT MY EXPENSE BY THE ACURA. I WOULD PREFER A METAL SUNROOF OR A FACTORY ROOFLINE MODIFICATION TO DEFLECT THE AIRSTREAM AND PREVENT THE LOW PRESSURE AREA CAUSING THIS PROBLEM. GOOGLING MOONROOF EXPLOSION YIELDS NUMEROUS INCIDENTS FROM MULTIPLE MANUFACTURERS. THERE NEEDS TO BE A FIX BEFORE A FATALITY OCCURS. CAPTAIN, USNAVY(RET)

4/11/2017

IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.

12/28/2017

GOING ABOUT 20 MILES AN HOUR IN TRAFFIC A VEHICLE IN FRONT OF ME AT A DISTANCE OF ABOUT 2 CAR LENGTHS STARTED TO TURN RIGHT INTO A GAS STATION LOT UNEXPECTEDLY. THE AUTOMATIC BRAKING SYSTEM DETECTED A POTENTIAL FOR COLLISION AND WARNED ME. I PRESSED THE BRAKE PEDAL AND SLOWLY ATTEMPTED TO APPLY THE BRAKES AS THE SITUATION WAS NOT CRITICAL. THE CRITICAL BRAKE INDICATOR DID NOT GO AWAY, AND THE CAR IMMEDIATELY FELT AS THOUGH IT DEPRESSED THE BREAK FULLY AS IF A COLLISION WAS IMMINENT. THE DRIVER BEHIND ME WAS FOLLOWING VERY CLOSE AND COLLIDED WITH ME. THOUGH THE ACCIDENT WAS PROBABLY UNAVOIDABLE, I FEEL THE ACURA OVERESTIMATED THE URGENCY TO STOP GIVEN THE DISTANCE OF THE VEHICLE IN FRONT OF ME AND THE SPEED AT WHICH WE WERE MOVING.

2/17/2017

WE WERE TRAVELING ON A THREE-LANE ROAD (CENTER TURN LANE) IN OUR 2017 ACURA MDX GOING APPROXIMATELY 35 MPH AND FOLLOWING THE VEHICLE IN FRONT OF US AT THE NORMAL 4-CAR LENGTH DISTANCE. THE CAR IN FRONT OF US SIGNALED FOR A RIGHT TURN OFF THE MAIN ROAD AND BEGAN TO SLOW. I APPLIED OUR BRAKES TO SLOW AS WELL. WE WERE STILL AT LEAST 3 CAR LENGTHS BEHIND WHEN THE CAR IN FRONT OF US TURNED OFF THE MAIN ROAD. I MOVED MY FOOT OFF THE BRAKE TO ACCELERATE BACK TO THE NORMAL SPEED. THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED, BRINGING OUR VEHICLE TO A SUDDEN STOP IN TRAFFIC. THE VEHICLE THAT HAD MADE THE RIGHT TURN WAS COMPLETELY OFF THE MAIN ROAD WHEN OUR BRAKE SYSTEM ACTIVATED. WE WERE REAR-ENDED BY A JEEP WRANGLER TRAVELING AT OR NEAR THE SPEED LIMIT. OUR VEHICLE WAS TOTALED. I WANT TO NOTE THAT THIS WAS NOT A CASE OF US FOLLOWING TOO CLOSELY OR APPROACHING TOO FAST! OUR MDX HAD 9,256 MILES ON IT, AND THERE HAD BEEN NO PRIOR PROBLEMS OR WARNINGS. WE HAD NO IDEA THAT THE ELECTRONIC BRAKE SYSTEM COULD ACTIVATE WITHOUT CAUSE AND BRING THE VEHICLE TO A COMPLETE STOP!

12/1/2017

WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????

6/21/2017

THE 2017 ACURA MDX WILL ACCELERATE WITHOUT YOUR CONTROL AND SURGES OR LURCHES WHEN YOU STEP ON THE GAS ALMOST HITTING THE CAR IN FRONT OF YOU. ACURA IS AWARE OF THIS AND SAYS IT IS THE DIFFERENCE BETWEEN THE 6 SPEED TRANSMISSIONS OF THEIR OLDER CARS AND THE NEW 9 SPEED TRANSMISSION BUT THEY WILL NOT FIX IT OR OFFER A SOLUTION.

1/4/2018

ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.

5/29/2018

THE 2017 ACURA MDX HAS AN UNINTENDED SUDDEN ACCELERATION FAILURE CONDITION. THIS ANALYSIS PROVIDES EVIDENCE OF THIS ISSUE, AND THE SUBSEQUENT COMMUNICATIONS WITH ACURA CLIENT RELATIONS WHICH ENDED WITH A REFUSAL TO ACKNOWLEDGE THE ISSUE. THE PURPOSE OF THIS DOCUMENT IS TO PROVIDE DATA AND EVIDENCE IN ORDER TO INFLUENCE ACURA TO INITIATE A ROOT CAUSE ANALYSIS; WITH THE OBJECTIVE OF IMPLEMENTING A SOLUTION FOR ALL AFFECTED VEHICLES.

1/25/2019

The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 110,000.

1/17/2024

The contact owns a 2017 Acura MDX. The contact stated while starting the vehicle, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the connecting rod bearing was knocking, and the dealer recommended replacing the engine. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,000.

2/16/2024

INCIDENT #2 DRIVING DOWN CITY STREET APPROACHING AN INTERSECTION. NO CAR IN FRONT AND NO CAR BEHIND. IN THE MIDDLE OF THE INTERSECTION THE CAR AUTO BRAKES TO A COMPLETE STOP BEFORE RELEASING BACK TO NORMAL. IF A CAR WERE BEHIND ME I WOULD HAVE MOST SURELY BEEN REAR ENDED.

3/18/2021

DRIVING ON THE HIGHWAY AT ABOUT 80 MPH AND AS I WAS ROUNDING A BAND THE CAR AUTOMATICALLY STARTED BREAKING WITH NO CARS IN FRONT OF ME. THE CAR ALMOST CAME TO A COMPLETE STOP BEFORE IT OUT OF ALLEVIATED THE BREAKING AND ALLOWED ME TO CONTINUE TO ACCELERATE.

3/18/2021

IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.

12/28/2017

SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).

7/31/2019

Driving East on Interstate 20/59 10 miles East of Meridian, MS November 17, 2021 around 2:00 PM. A lot of trucks on the road. Had speed control set at 69 MPH. Came up behind a semi doing about 65, pulled over to the left lane to go around him. When I got about half way all of a sudden all hell breaks loose. Vehicle goes in into emergency stop with lights flashing all over the dash. Vehicle brakes to around 30 MPH within a couple of hundred feet with semi's and cars beside and behind me. Finally got the vehicle over to the side of the rode without and accident. (A miracle inself). Code DTC P0716. After about an hour of shutdown, started engine and all messages were gone. Took it to the Acura dealer and they, evidently, updated the TCM software. I had not been notified that it needed and update which is negligence on Acura. This incidence could have been a catastrophe with possible deaths. Now my wife is really afraid to drive this vehicle.

11/19/2021

On multiple occasions (6 times within a week) the powertrain loses power. While traveling 60 mph in 4 lane Interstate traffic engine loses all power and accelerator ceases to respond. Passengers were at risk due to no power. Acura Dealer has not been able reproduce. Some dealers have affirmed that they've had customers with the issue but can't reproduce. The issue seems to occur more frequently after cruise control has been dis-engaged. I have spoken with another a 2018 Acura owner directly and they have experienced the same issue. It does seem the engine/powertrain resolves when the transmission is switched from "Normal" to "Sport" mode. The amount of time with loss of power seems to span about 5-10 seconds.

1/8/2022

VEHICLE LOST POWER UPON ACCELERATING AND I RECEIVED A MESSAGE TO PULL OVER WHEN SAFE TRANSMISSION ERROR; THIS HAPPENED AT A STOP AND SEEMS TO BE MORE LIKELY WHEN TURNING THE VEHICLE OR WHILE ACCELERATING, I PULLED OVER AND ATTEMPTED TO PUT THE VEHICLE IN REVERSE WITH OUT SUCCESS;

11/12/2020

Driving down the freeway cruising around 70 miles per hour when the multiple sensors tripped and car started to slow down to 50 mph. Took the exit and when I came to a stop the car was moving very slow. Had to go over an overpass and it barely made it over. Close to home so drove the car slowly. The car at times would stop moving and took a little time for it to pick up and started moving slowly again. The sensors that showed were the electric parking brake problem, emissions system problem, transmission system problem, blind spot info system problem. Had I not been close to home or no exit near, my car would have kept slowing down on the freeway. Family car and I also had my kids with me.

8/29/2022

WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.

7/31/2017

MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF. PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.

5/8/2019

WHEN I PURCHASE NEW CAR, THERE IS RUST ON BOTH SIDE FRONT SEATS.

3/18/2019

The driver’s seat is loose. It became loose over time. It moves forward and back by about 1/4” during starts and stops. It gets worse each month. There is a recall for the same thing the next model year.

2/7/2024

TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AS THE EMISSION AND PARKING BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT AFTER EXPERIENCING THE FAILURE, THE VEHICLE RESUMED NORMAL OPERATION AS THE WARNING REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO LINDSAY ACURA (5880 SCARBOROUGH BLVD, COLUMBUS, OH 43232) WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MECHANIC CLEARED THE WARNING LIGHTS OFF THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE PERSISTED SOON AFTER THE RETURN OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

4/15/2021

My 2017 Acura MDX has many issues with both the transmission and electrical. It has an issue shifting between gears, makes a loud sound like metal on wash board, then loses power for 3-5 seconds. I went to put the car in drive and it would not go in drive recently. I've now had to replace the transmission at 79,006 miles. The electrical system lights up when driving telling me my electronic parking brake has been engaged and also that there is emission system issues. My daughter was terrified and crying since i had a loss of power at the same time my dash lit up and I had to get across 5 lanes of traffic to the shoulder of road. The towing company had to remove battery cable to get my electric parking break to release. This is a dangerous and scary automobile

9/29/2022

The rear tail lights stopped working completely due to manufacturing defect of rear tail lights causing electric short circuit by moisture . Defective tail lights Safety recall was performed in August 2021 by Dennisville Acura. The rear tail lights stopped working again due to same issue.Took to the dealer Davis Acura on 17 Feb 2022 to perform the safety recall again and dealer refused to perform the repair to fix the safety recall issue. I want to file a complaint against Honda of NA and Davis Acura of Langhorne for refusing to perform safety recall on a vehicle with safety recall issue.

2/17/2022

NHTSA Recal #19V-256 So according to Acura, this vehicle had the tail lights replaced in 2019 but the tail lights broke again in 2023. How do we know if Acura just replaced with same OEM tail lights but didn't fix the problematic tail lights. These lights are not a simple bulb replacement, it is costly in $600/Ea range to replace whole assembly.

1/5/2024

Driving down the freeway cruising around 70 miles per hour when the multiple sensors tripped and car started to slow down to 50 mph. Took the exit and when I came to a stop the car was moving very slow. Had to go over an overpass and it barely made it over. Close to home so drove the car slowly. The car at times would stop moving and took a little time for it to pick up and started moving slowly again. The sensors that showed were the electric parking brake problem, emissions system problem, transmission system problem, blind spot info system problem. Had I not been close to home or no exit near, my car would have kept slowing down on the freeway. Family car and I also had my kids with me.

8/29/2022

Driving in rain and multiple systems failed at once without any reason. Car indicates brake systems, lane assistance, power steering, collision mitigation, stability control, etc all indicate problems. No reason for it to all go out at once.

7/21/2023

On Tuesday, November 8, 2022 I had my 20 month year old grandson in a rear facing car seat and he wrapped the middle seat seat belt around is neck and was choking and coughing. I was on my way to pick up my other grandson at school about 4 miles from my home and when I arrived at the school I opened the back door on the driver side where he was sitting and to my surprise and fear he had the seatbelt wrapped around his neck. I tried to remove it seatbelt when he was in the carseat and it was too tight there was no give. I yelled for help and a lady in her car helped me. The only resolution was to cut the middle seat belt. He had to be taken to emergency because he had red marks around his neck.

11/13/2022

Copied below is my email to the Piazza Acura dealership. They will not provide a loaner. ________________________ My name is [XXX] and I purchased a new 2017 Acura MDX with AWD and the tech package from your dealership on 27 August 2016. In early April of 2022, the front passenger seat belt of my MDX stopped working. I was asked to come into your dealership to confirm that it was not working, and I did so on 12 April 2022. At that time a new seat belt was ordered, and I was told it would take about a month at most. For your reference, the part number, order reference number, and date of order are included below. · Part number: 04814-TZ5-A00ZA · Order reference number: U3990412 · Date ordered: 12 April 2022 It is now past the one-year anniversary of this safety warranty problem being brought to your dealership’s attention, and the theoretical delivery date keeps getting pushed out. Just today, I called the Parts Department and was told there is a new shipping date of 04 June 2023. Frankly, I don’t believe it and feel like I’m just being strung along. I ask you [XXX], what would you think if you were in my situation? This MDX is my only car, and I have had limited use of it to carry passengers for over a year due to the effective loss of the front passenger seat. Because this is a safety issue, my hands are further tied in that I cannot trade or sell my MDX. It is very strange that this seat belt stopped working, and I have to wonder if it was a design or manufacturing defect. Nevertheless, I have been the only one dealing with the consequences, and I have had to do so for over a year. I am unwilling to continue to do so, and now propose that Piazza Acura treat this like any other extended warranty repair situation and provide me with a comparable late-model MDX loaner free of charge until such time as Piazza Acura and the Honda Corporation can provide me with and install a new, manufacturer-supplied front passenger seat belt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION

4/25/2023

2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO WARNING "BEEPS" VOLUME ISSUES. *SMD THE CONSUMER STATED THE VOLUME OF THE WARNING BEEPS NEEDED TO BE INCREASED. IF THE RADIO WAS ON AND A CALL CAME IN, THE RADIO VOLUME WOULD AUTOMATICALLY SHUT OFF UNTIL THE PHONE CALL ENDED. *JB

9/27/2016

I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.

9/17/2017

TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

3/28/2019

TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

5/6/2019

I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR

9/13/2019

THE CERTIFIED PRE-OWNED (CPO) 2017 ACURA MDX I PURCHASED ION 07/24/20 FROM DAVIS ACURA IN LANGHORNE, PA SHOULD NOT BE CLASSIFIED AS A CPO! I PAID MY AUTOMOTIVE REPAIR SHOP OF 20 YEARS THAT MAINTAINED MY LEXUS SUVS TO DO THEIR OWN 83-POINT DETAILED INSPECTION ON THE ACURA MDX.I WAS SHOCKED IN THEIR REPORTING WHEEL ALIGNMENT NEEDED - RECOMMENDED LEFT REAR TIRE EDGE WEAR & BODY ' EVIDENCE OF PREVIOUS ACCIDENT DAMAGE TO REAR BUMPER, RIGHT FRONT DOOR, LEFT SIDE DOORS, LEFT REAR QUARTER PANEL & LEFT FRONT FENDER. I WAS INFORMED THAT AT LEAST 50% OF SUV HAS BEEN REPAINTED & THERE WAS DIRT UNDERNEATH THE PAINT. WAS THIS FORMERLY LEASED SUV IN AN ACCIDENT THAT WENT UNREPORTED WITH CLEAN CARFAX AND AUTO CHECK REPORTS? THE LEFT DOOR EXTERIOR CHROME DOOR HANDLE WAS ALSO REPLACED BY DEALERSHIP BUT NO REASON IS LISTED AS TO WHY REPLACED. THERE ARE NOW ISSUES WITH: EXPOSED AIRBAG ' IS IT THE ORIGINAL OR WAS IT REPLACED?; TIRE PRESSURE VARIES (+/- 7 OR 8 ) IN THE REAR LEFT TIRE THAT HAS BEEN LOOKED AT BY MY LOCAL ACURA DEALER TWO TIMES IN ONE WEEK & THE 3RD VISIT WILL BE TO REPLACE THE TPMS SENSORS IN A CAR WITH ONLY 16,000 MILES?; THE DEFROSTER IS NOT FULLY WORKING IN THE LEFT PASSENGER WINDOW AND THE MISALIGNMENT OF THE LIFT GATE IS A CONCERN BECAUSE IT PREVENTS THE A/C OR HEAT FROM WORKING EFFECTIVELY IN THE 2ND & 3RD ROW, THERE IS RAIN WATER SITTING ON THE INSIDE OF THE SUV THAT REMAINS FOR HOURS. COULD IT MOLD OR CAUSE DAMAGE TO THE REAR ELECTRIC LIGHTING COMPONENTS? HOW DOES THE LIFT GATE TRUNK DOOR MISALIGN IF IT WASN'T IN AN ACCIDENT? IF THE LIFT GATE TRUNK DOOR IS MISALIGNED, WHY WAS THIS SUV SOLD AS A CPO & NOT USED? I DO NOT FEEL COMFORTABLE DRIVING THE SUV. I HAVE YET TO RECEIVE A CALL BACK BY PHONE FROM ACURA DEALERSHIP OWNER IN 4 WEEKS AND/OR FROM THE ACURA CUSTOMER CARE SPECIALIST IN THE LAST 10 DAYS ABOUT MY CASE FILED. CAN NHTSA INSPECT SUV FOR DAMAGE & REPAINTING?

9/14/2020

At different times, either with my wife or I driving the vehicle, we will receive error messages on the dash indicating that various systems are inoperative. These involve the lane keeping assist system and the braking system. I also believe that the cruise control does not function when these messages appear.

8/10/2021

My car routinely sends a warning alert that there is an approaching object. It happens more frequently, when the temperature is hot, and it happens mostly when I am stopped at a traffic light. Occasionally, the alerts continue as I'm moving, which is really distracting, but even sitting at a traffic light is distracting and creating a safety issue. I listed yesterday's date, but this happens nearly every day that I drive this vehicle.

8/24/2022

My car routinely sends a warning alert that there is an approaching object. It happens more frequently, when the temperature is hot, and it happens mostly when I am stopped at a traffic light. Occasionally, the alerts continue as I'm moving, which is really distracting, but even sitting at a traffic light is distracting and creating a safety issue. I listed yesterday's date, but this happens nearly every day that I drive this vehicle.

8/24/2022

The contact owns a 2017 Acura MDX equipped with Les Schwab Tires, Tire Line: Back Country Touring, Tire Size: 245/50/R20, DOT Number: UP76 DRW. The contact stated that while making a left turn, the front passenger’s side tire rolled over a plastic lane divider. The contact then heard air being released from the tire and immediately pulled over into a parking lot. The contact discovered side wall separation on the front passenger’s side tire and pulled into gas station to replace the tire with the spare. Upon investigation, the contact discovered NHTSA Campaign Number: 21T002000 (Tires) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the tire size was not included in the recall. The tire was not replaced. The vehicle and tire failure mileages were not provided.

11/1/2023

i bought new car in 2017 November and around over 2500k miles I heard engine chirping sound and if you're surrounded by wall you can hear it louder. took it to dealership several time but they said it's normal and show me another car to prove to me. Which it did had same sound. Then yrs go by I hear loud clunking sound underneath the car every time I reversed and when switching gear to reverse. also about 1-2 yr owning it I heard clunking sound on steering wheel so when mechanic looked at dealership they said it could have been air bag wires so they secured it and shouldn't have any more problem. on 3rd yr I went back to dealership because I know something is wrong with steering wheel clunking sound when turning low speed to right and felt much tighter to turn. they said one of suspension is problem so they replaced but 2wks later happen again. I was in rush for them to resolve before my 4yr warranty ends but they keep playing around saying initially by experience mechanic when we did test drive he heard the sound and thinks it's steering rack or pinion. so I was relived after yr of back n forth they figured out and tells me to wait for next step. but after 1hr waiting at lobby they told me after lifting car up can't manipulate the sound again so can't fix. I wanted to speak to that mechanic again and the way he looked at me and said sorry I don't know what's wrong with it seem like his been told by higher up to lie bc that day they had corporate person visit and that person refused my claim. I asked to fix steering rack or both and they said we can't bc its costing them money and what if that's not the case. I took it to local mechanic and whenever my vehicle is lifted its hard to find the sound but when on ground you can hear. Then recently I brought up that clunk sound to different mechanic during oil change they found out that my body frame was loose so he tighten the bolts. He said it's rare to have frame loose. after that no more clunking when reversing.

12/25/2023

On highway and switching lanes. All of a sudden ELECTRIC PARKING BRAKE AND ALL DRIVER ASSIST LIGHTS CAME ON. Pull over light came on as well. HIT ON LEFT REAR SYMBOL CAME ON. Was never hit just a close car on driver left rear side when switching lanes. Made it home and vehicle wouldn’t switch back into drive mode. Acura didn’t do its due process and assumed a new transmission was needed. Replaced and a month later ELECTRIC PARKING BRAKE sign starts flashing again. Now dealership is saying I need a new catalytic converter. Refused as I believe Acura has been incorrect about the diagnostic. They also stated my vehicle was in a collision and it wasn’t. They refused to check electrical issues and update software as these things are not in my control. It is my belief the car had a faulty collision warning which is causing other issues as well as Acura refusing to probably assist and diagnose without me continuing to be falsely diagnosed

6/1/2024