2025 Volvo XC90 Owner Complaints

Remote start, infotainment system which controls everything, dashboard, lights, and cigarette lighter all intermittently turn off and on. Everyday, something else seems to stop working. My vehicle is 2.5 weeks old. This is apparently is a know latent defect that Volvo has chosen to keep from customers, based on feedback from VOLVO service, who are actually denying appointments stating that there is nothing they can do.

1/21/2025

Remote start - when the vehicle is running by remote start using the Volvo app, it is not possible to directly fully start to the normal operating mode. If foot is placed on brake and the start/stop knob is turned, the display briefly shows the normal operating display and then reverts back to the limited display showing miles to empty and door status. If attempted again, the same occurs (1-2 seconds of normal display followed by limited display). The car cannot be driven until and unless the start/stop knob is turned without your foot on the brake to shut the engine off and then the engine is started again.

2/3/2025

Brand new vehicle emitting moderate amount of smoke from exhaust when stopping, idle, or when pulling out from stopped position (I.e. traffic light, stop sign). Notice exhaust smoke more when coming to stop on slight decline or accelerating from stopped position to incline roadway. Smoke is malodorous (burning metal/wire smell). No warning lights on vehicle dash. Inspected by Volvo dealership service team and unable to find source of smoking. Smoke odor causes headache in vehicle occupants if windows down when smoke present. Thankfully, no smoke in cabin. When exhaust smoke is heavy, visibility of motorists behind me in traffic is temporarily decreased until smoke clears. Also, I experience temporary decreased driver side window visibility from smoke when this occurs and have to remained stopped until smoke clears. This problem has occurred daily since the first episode.

9/24/2024

Remote start, infotainment system which controls everything, dashboard, lights, and cigarette lighter all intermittently turn off and on. Everyday, something else seems to stop working. My vehicle is 2.5 weeks old. This is apparently is a know latent defect that Volvo has chosen to keep from customers, based on feedback from VOLVO service, who are actually denying appointments stating that there is nothing they can do.

1/21/2025

When I try to back the car out of parking lot, it shows "Camera temporary unavailable". The problem disappears sometime. It is a new car and this has happened a couple of times already.

1/1/2025

On 2 occasions (only had vehicle 3 weeks), Ive received a message on the screen that the camera is temporarily unavailable when in reverse. The message suggests I press the home button but didn’t help. I then rebooted the Google based system by long pressing the home button again. After the reboot, hit the same message the camera is unavailable. I then tried to select the other cameras (side mirrors, front bumper), but nothing displayed.

3/5/2025

Complete brake failure. Vehicle would no slow at all. Brake failure warning on dash. Now multitude of warnings.

2/16/2025

The contact owns a 2025 Volvo XC90. The contact stated that while driving downhill at 15 MPH, while depressing the brake pedal, the vehicle would not come to a complete stop as intended. No warning light illuminated. The contact stated that he drove up a hill in order to come to a stop. The vehicle was towed to a local independent mechanic, where it was left for further diagnosis. The local dealer was not contacted. The air bags were deployed. No injuries were sustained, and no medical attention was sought. A police report was not filed. The vehicle was not repaired. In addition, the contact related to the failure to an NHTSA Campaign Number: 25V282000 (Back Over Prevention) that was repaired prior to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

5/14/2025

Two major incidents occurred: 1)My fiance and I were driving on the highway with our four children at a speed of >50 MPH. There were no cars around us (front or sides) and no debris in the road, and the automatic emergency braking system engaged and brought the car to an abrupt stop in the middle of the highway. It happened a second time shortly thereafter at a speed around 30 MPH, again without any obstructions. I'm happy to provide the car for inspection upon request unless the manufacturer takes responsibility for this very serious malfunction and grants us a manufacturer buy-back. Stopping abruptly for no reason on the highway could have caused someone to rear-end us at a high speed and could have caused a very serious or fatal crash. I have spoken to the dealer multiple times (and I filed a complaint with Volvo Customer Care several weeks ago) and they say they'll try to "fix" it, but it's not a problem that we can ever risk having happen again. It is being inspected at the dealership now. There was no warning that this would occur. 2) There is a feature called "auto hold" whereby the driver can take their foot off the brake while sitting at a stop light and the car doesn't move again until the driver puts their foot on the accelerator. I was sitting at a stop light, using the auto hold feature, and even though I didn't put my foot on the accelerator, auto hold disengaged and the car started moving and hit the person in front of me. The malfunction of both the "auto hold" feature and the crash avoidance feature caused me to get in an auto accident. The dealer has the car and they're waiting for Volvo Customer Care to give them instructions about what to do. There were no warnings (like what normally would happen if the car is approaching something it thinks it might hit).

9/9/2025

I was backing out of my drive. It was an early morning and it was very foggy. The windows were foggy and not totally defrosted yet. My camera wasnt showing everything around but we were having constant upgrade issues during this week of October 5th through the 10th. My automatic braking never activated even though it was turned on. I ran into a cattle feeder overhang. I never seen it in my camera view. The windows seem to have a really bad fog to them. My back driver tail-light got broken and back driver panel got dented and scratched. There are probably more things involved as its in the shop as I am typing this out. The adjustor had to send another estimate to my insurance company for more damages done. I haven't gotten word back from them yet. But, it's over $3,000. All of the issues seemed to resolve after the update was finished after that week. My automatic braking worked after that.

11/6/2025

Two major incidents occurred: 1)My fiance and I were driving on the highway with our four children at a speed of >50 MPH. There were no cars around us (front or sides) and no debris in the road, and the automatic emergency braking system engaged and brought the car to an abrupt stop in the middle of the highway. It happened a second time shortly thereafter at a speed around 30 MPH, again without any obstructions. I'm happy to provide the car for inspection upon request unless the manufacturer takes responsibility for this very serious malfunction and grants us a manufacturer buy-back. Stopping abruptly for no reason on the highway could have caused someone to rear-end us at a high speed and could have caused a very serious or fatal crash. I have spoken to the dealer multiple times (and I filed a complaint with Volvo Customer Care several weeks ago) and they say they'll try to "fix" it, but it's not a problem that we can ever risk having happen again. It is being inspected at the dealership now. There was no warning that this would occur. 2) There is a feature called "auto hold" whereby the driver can take their foot off the brake while sitting at a stop light and the car doesn't move again until the driver puts their foot on the accelerator. I was sitting at a stop light, using the auto hold feature, and even though I didn't put my foot on the accelerator, auto hold disengaged and the car started moving and hit the person in front of me. The malfunction of both the "auto hold" feature and the crash avoidance feature caused me to get in an auto accident. The dealer has the car and they're waiting for Volvo Customer Care to give them instructions about what to do. There were no warnings (like what normally would happen if the car is approaching something it thinks it might hit).

9/9/2025

Interior car speakers stopped working which made collision audio cues not operational. During driving no blind spot audio, turn signal, and other audio was playing

9/17/2025

I was backing out of my drive. It was an early morning and it was very foggy. The windows were foggy and not totally defrosted yet. My camera wasnt showing everything around but we were having constant upgrade issues during this week of October 5th through the 10th. My automatic braking never activated even though it was turned on. I ran into a cattle feeder overhang. I never seen it in my camera view. The windows seem to have a really bad fog to them. My back driver tail-light got broken and back driver panel got dented and scratched. There are probably more things involved as its in the shop as I am typing this out. The adjustor had to send another estimate to my insurance company for more damages done. I haven't gotten word back from them yet. But, it's over $3,000. All of the issues seemed to resolve after the update was finished after that week. My automatic braking worked after that.

11/6/2025

The rear passenger windows have a defective haze in the glass that distorts and reduces clarity of visibility. Issue reported to dealership and VOLVO USA yet no resolution. Research indicates that this is a concern with various models - some dealers are replacing the glass, others claim this is normal.

11/25/2025

The contact owns a 2025 Volvo XC90. The contact stated while driving at various speeds, the air bag light illuminated, and a message to return the vehicle to the dealer was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a software installation failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer and remained with the dealer for further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.

2/28/2025

The contact owns a 2025 Volvo XC90. The contact stated that while driving through a residential area at 35 MPH, the vehicle independently slowed down with the message "Engine Has Now Stopped" displayed on the instrument panel. The contact pulled over and turned off the vehicle. The contact stated that the vehicle initially failed to restart after the first attempt; however, the vehicle restarted after the second attempt and resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a dealer however, the dealer was unable to determine the cause for the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300.

3/25/2025

I am filing this report regarding a serious and potentially dangerous issue with my 2025 Volvo XC90 (VIN: [XXX]), purchased new on [XXX]. On [XXX], with only 4,516 miles, I experienced a sudden and unexplained drop in tire pressure while driving. I pulled over safely, replaced the flat with a temporary tire, and took it to a local tire shop. The technician informed me that the rear passenger-side rim had a severe internal crack on the inside barrel, causing an air leak. There was no visible damage to the tire, no pothole impact, no curb hit—only a clean break in the rim, which suggests a possible structural or manufacturing defect. I immediately brought the car to the original dealership (Volvo Cars Clear Lake in Friendswood, TX), where Service Advisor Jared Black dismissed my concern and refused to cover the repair under warranty, claiming the rim must have hit a rock. I disagreed and requested documentation of this finding, but Mr. Black initially refused to provide the inspection report. After persistent arguing and a 5-hour wait at the service center, I was finally given a report showing a $2,338.99 wheel replacement recommendation, not covered by warranty. I bought a Volvo for its safety reputation, but this rim cracked under normal driving conditions and low mileage. A failure like this at highway speeds could have been catastrophic. I believe this warrants an official safety investigation to determine whether other 2025 Volvo XC90 rims may be at risk of similar failure. Please investigate. I have documentation available and am willing to provide additional information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

6/12/2025

Interior car speakers stopped working which made collision audio cues not operational. During driving no blind spot audio, turn signal, and other audio was playing

9/17/2025