2024 Volvo XC90 Owner Complaints

All of the electronics are malfunctioning, no navigation, possible airbag and seatbelt malfunction, warning lights on. I am concerned that all of the electronic safety systems are not working properly. Internal SOS button not working. Herb Chambers Volvo in Norwood, Ma. Service manager has confirmed that this is a problem with the 2024 XC90. The car is brand new and Herb Chambers Volvo does not have any available appointments for several weeks to address concerns. I also contacted Volvo USA and they were unable to assist. I have also requested that the area Volvo factory rep, Tom Laforte contact me and I have not heard back from him. In the meantime we are unable to drive our new Volvo due to these safety concerns.

11/30/2023

We drove this vehicle to a family event in chicago. We pulled the vehicle out of the parking garage and pulled into a downtown street in front of a hotel to load the vehicle up. Once the family was loaded the vehicle up the car would not start it had 700 miles when it failed. we were stuck on a busy street trying to start the car. I called roadside assitance and someone came out with a jump pack, but the battery was not dead. I was in the pouring rain trying to figure out what was wrong. They did hook a computer up to find several faults in the computer. It did also indicate a left turn signal fault. also talking with roadside assistance the agent said that was the 2nd call he had with no start issue. finally it did start but the check engine light was on the whole trip home, had to cut our trip short and drove as far as we could in fear the car would not restart. It kept coming back with the left turn signal fault and did not shut off the car even pumping gas in fear of not restarting then all of a sudden with cruise control on the car just jerked itself amd almost pulled us off the freeway. now it has been at the dealer all week researching forums this seems to be a common issue

4/11/2024

Park fails to engage when pressing the P button adjacent to the shifter. It will, however, engage 100% of the time when applying additional pressure. The button doesn’t actually travel any further when applying the additional pressure, but park will engage. It’s even possible to push the button down fully, hold it for several seconds, and then apply additional pressure to cause it to engage. The tactile response of the button occurs too soon before activation.

1/10/2024

The system that starts the vehicle, called a igs failed yet again. This failed at 700 miles in downtown chicago on the street blocking traffic. Now several months later today going on a trip and the vehicle dies in the middle of the street blocking traffic. Was unable to restart the vehicle again. Attempted to contact Volvo Customer Service and was on hold over 25 minutes without talking to someone. Tried to find a way to put vehicle into neutral to safely move out of the way, but this vehicle has no way to manually overrride it. It posed a safety risk and could of easily caused an accident.

8/30/2024

Air conditioning is not working within one month of purchase. In 110 degree heat in Arizona , this is a safety issue. This has also occured on another new volvo xc90 in Austin , Texas. At least two failures on brand new volvo xc90.

8/22/2024

1. When the air condition is turned on there is knocking/banging/thumping noise. It starts with a whinning noise and then gets thumping noise and then starts again with a whinning noise followed my a thumping noise. It can go over 15 to 20 mins and then stops and restarts again. Yes, it can easily be reproduced. 2. The whinning and thumping noise while the car is driving can cause a safety issue where something could explode (the way it sounds) or air condition can simply not working as we approach summer. 3. Yes, its been reproduced, I've sent them the videos, i was at the dealership to reproduce and they acknowledge there is an issue. Weaver brother volvo had created an internal case to Volvo Technical Assistance, case number: RTS-US831535. The reply was they are aware about this issue and they are investigating it. The issues seems to be on the expansion valve and they are still investigating it. This was dated August 6th, 2024. 4. No warning lamps or messages or other symptoms. June 26th, 2024. The issue was reported to dealer around July, 25th 2024.

5/21/2025

We drove this vehicle to a family event in chicago. We pulled the vehicle out of the parking garage and pulled into a downtown street in front of a hotel to load the vehicle up. Once the family was loaded the vehicle up the car would not start it had 700 miles when it failed. we were stuck on a busy street trying to start the car. I called roadside assitance and someone came out with a jump pack, but the battery was not dead. I was in the pouring rain trying to figure out what was wrong. They did hook a computer up to find several faults in the computer. It did also indicate a left turn signal fault. also talking with roadside assistance the agent said that was the 2nd call he had with no start issue. finally it did start but the check engine light was on the whole trip home, had to cut our trip short and drove as far as we could in fear the car would not restart. It kept coming back with the left turn signal fault and did not shut off the car even pumping gas in fear of not restarting then all of a sudden with cruise control on the car just jerked itself amd almost pulled us off the freeway. now it has been at the dealer all week researching forums this seems to be a common issue

4/11/2024

The system that starts the vehicle, called a igs failed yet again. This failed at 700 miles in downtown chicago on the street blocking traffic. Now several months later today going on a trip and the vehicle dies in the middle of the street blocking traffic. Was unable to restart the vehicle again. Attempted to contact Volvo Customer Service and was on hold over 25 minutes without talking to someone. Tried to find a way to put vehicle into neutral to safely move out of the way, but this vehicle has no way to manually overrride it. It posed a safety risk and could of easily caused an accident.

8/30/2024

The contact owns a 2024 Volvo XC90. The contact stated that while reversing, the audible back over warning alarm did not active as designed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure. The contact stated that technicians from the dealer were sent to the home and witnessed the failure but stated that the vehicle had operated as designed. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 1,000.

10/13/2023

The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked, the rear-view camera became inoperable. The contact stated the rearview image was blank. The contact received notification of NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that several local dealers were contacted and confirmed that the contact would be added to a waitlist to have the recall repair performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 5,500. Parts distribution disconnect.

7/23/2025

While parking my vehicle in the garage, I pressed the P (park) button on my center console and proceeded to exit my vehicle. As I was exiting, the car began to roll backwards. I was knocked to the ground by the open driver’s door, unable to reenter the vehicle. The vehicle began rolling causing me injury to my legs, elbow and feet because I was essentially trapped under the side of the vehicle as it was moving. The vehicle continued to roll. Hitting items on my garage, including my second vehicle parked in the driveway, before coming to a stop by hitting a neighboring chain link fence. The vehicle sustained damage to driver’s door, rear end, and front left panel. I’ve looked online and have seen several forums of similar issues with the Volvo P button not engaging, and vehicles rolling/lurching unexpectedly.

11/4/2023

Pressing P button does not engage the parking brake 100% of the time. Multiple times I have pressed the P button when concluding a drive and pulling into a spot with the normal friction brakes engaged, and nevertheless the car keeps rolling once the brake pedal is released, until the P button is pressed again in a much more deliberate fashion. This is a big safety issue. Pressing the P button with normal force should cause the parking brake to engage. At this point I now bypass the P button and switch the car off, which I know works 100% of the time to auto-engage the parking brake. Volvo needs to address the failure of the P button to perform its function.

5/27/2024

Since purchasing this vehicle in October 2023 I have had multiple issues with the fuel door not opening, the turn indicator light not working, the backup cmera and sensors continue to engage the rear brake intervention system when there's nothing behind the vehicle.

7/19/2024

While in Reverse and in progress of backing out of a parking space, the live video feed of the rear-view camera froze. I did not realize the screen on the dashboard had frozen until I had already backed up several feet. Once I realized the video feed was a frozen, I stepped on the brake. This frozen video feed caused me to briefly back out of my parking spot blind and unaware if the area behind the car was safe. This was the second occurrence of this happening, after already having received a software update several weeks ago at the local Volvo dealership for a different recall notice to address the rear-view camera screen displaying "Camera Not Available" when in Reverse.

6/25/2025

We drove this vehicle to a family event in chicago. We pulled the vehicle out of the parking garage and pulled into a downtown street in front of a hotel to load the vehicle up. Once the family was loaded the vehicle up the car would not start it had 700 miles when it failed. we were stuck on a busy street trying to start the car. I called roadside assitance and someone came out with a jump pack, but the battery was not dead. I was in the pouring rain trying to figure out what was wrong. They did hook a computer up to find several faults in the computer. It did also indicate a left turn signal fault. also talking with roadside assistance the agent said that was the 2nd call he had with no start issue. finally it did start but the check engine light was on the whole trip home, had to cut our trip short and drove as far as we could in fear the car would not restart. It kept coming back with the left turn signal fault and did not shut off the car even pumping gas in fear of not restarting then all of a sudden with cruise control on the car just jerked itself amd almost pulled us off the freeway. now it has been at the dealer all week researching forums this seems to be a common issue

4/11/2024

Since purchasing this vehicle in October 2023 I have had multiple issues with the fuel door not opening, the turn indicator light not working, the backup cmera and sensors continue to engage the rear brake intervention system when there's nothing behind the vehicle.

7/19/2024

Since purchasing this vehicle in October 2023 I have had multiple issues with the fuel door not opening, the turn indicator light not working, the backup cmera and sensors continue to engage the rear brake intervention system when there's nothing behind the vehicle.

7/19/2024

Instrument cluster failure and turn signal malfunction while highway driving. No interior sounds, including no lane change warning or near collision warning signals, and no audible confirmation of signal; no exterior blinker activated despite use by driver. Instrument cluster went blank. Safety at risk and accident occurred: approaching car from rear passenger side hit front right side of our car because there was no exterior signal and no audio or visual alerts in our vehicle about lane change or blind spot. Signal and instrument cluster failure: the car is at the manufacturer/dealer for the third time for similar issues with our vehicle (2 prior times they stated the issue was fixed). Manufacturer reports that they're sending a team to investigate given that this most recent episode lead to an accident.

1/14/2025

The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months

7/21/2025

The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months

7/21/2025

The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months

7/21/2025

Safety Complaint – Volvo XC90 Electrical and Airbag Malfunction Issues I am reporting ongoing safety concerns with my Volvo XC90 related to electrical malfunctions and unexpected engine shutdowns while driving. The vehicle has suddenly turned off multiple times, including: •Once before merging onto a highway, •Once while entering a roundabout, and •Once while driving in traffic. Each incident occurred without warning and created a hazardous situation with the potential for a collision. Additionally, the vehicle displayed an airbag malfunction warning once, raising concern about the reliability of the vehicle’s safety systems. The vehicle has been serviced multiple times, but the issues persist. I am requesting a formal investigation into these failures, as they pose a significant safety risk to the driver, passengers, and others on the road.

10/5/2025

Safety Complaint – Volvo XC90 Electrical and Airbag Malfunction Issues I am reporting ongoing safety concerns with my Volvo XC90 related to electrical malfunctions and unexpected engine shutdowns while driving. The vehicle has suddenly turned off multiple times, including: •Once before merging onto a highway, •Once while entering a roundabout, and •Once while driving in traffic. Each incident occurred without warning and created a hazardous situation with the potential for a collision. Additionally, the vehicle displayed an airbag malfunction warning once, raising concern about the reliability of the vehicle’s safety systems. The vehicle has been serviced multiple times, but the issues persist. I am requesting a formal investigation into these failures, as they pose a significant safety risk to the driver, passengers, and others on the road.

10/5/2025