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2023 Volvo S60 Owner Complaints

Updated May 30, 20263 Critical Recalls
Daniel Wilson

Complaint Summary

The 2023 Volvo S60 has 2 reported complaints.

  • Top issues involve unknown or other and back over prevention: sensing system: camera.

Reliability Score

Reliability Score

6.9/ 10

Based on 2 complaints

Most Frequent Issues

UNKNOWN OR OTHER

1 50%

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

1 50%

Quick Insights

  • The top category is UNKNOWN OR OTHER, accounting for 50% of all complaints.

  • Owners have reported issues across 2 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2023 Volvo S60

The 2023 Volvo S60 has 2 owner complaints in this dataset. UNKNOWN OR OTHER is the most common complaint category, representing about 50% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2023 Volvo S60 are UNKNOWN OR OTHER (1), BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (1).

Are these complaints a serious red flag?

The complaint pattern looks more scattered than concentrated in the highest-risk systems. That lowers urgency, but repeated narratives still deserve inspection before you buy.

What should buyers inspect on a used 2023 Volvo S60?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2022 S60 complaints2024 S60 complaints2021 S60 complaints

Detailed Complaint Log

Showing 2 of 2 systems

UNKNOWN OR OTHER

1 Report50% of total

Previewing the first 1 complaint summaries.

While driving on a highway the car went from drive into neutral all by itself and I could not put it into drive. Managed to get to a break down lane and turned car off and on. It started normally in drive, but that only lasted for 30 seconds when it went back into neutral. I was close to my exit and this happened multiple times - was in drive and it went into neutral on its own! Very dangerous. Car was picked up by Volvo assist and towed away last night. Car is 7 months old car with 3800 miles on it. It was towed to the dealer where it was purchased and we are waiting to hear something about cause/fix etc.

7/22/2023

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

1 Report50% of total

Previewing the first 1 complaint summaries.

I received a previous recall notice for the backup camera not working and visited the dealership on August 19, 2025 to recieve the software update that was supposed to fix this problem. Since receiving the fix, I have continued to have the same intermittent interruption of the backup camera as I was having before the "fix". I do not believe the software fix helped the issue and this feels like an underpowered hardware issue.

9/5/2025

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2023 Volvo S60?

The most reported complaint category for the 2023 Volvo S60 is UNKNOWN OR OTHER, with 1 owner report. That is about 50% of all complaints logged here. Other recurring themes include UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.

Are complaints about the 2023 Volvo S60 a serious warning sign?

The complaint mix here appears more scattered than concentrated in the highest-risk systems. That lowers the urgency somewhat, but buyers should still look for repeated narratives, recent complaints, and overlap with recall or TSB history before making a decision.

How should buyers use complaint data for the 2023 Volvo S60?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2023 Volvo S60 severe?

Most complaints shown here are not concentrated in the highest-risk systems, but buyers should still review recurring narratives and cross-check them against recalls and TSBs.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Volvo S60: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
2
Top-topic view
2 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

Start here

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