2015 Volkswagen Passat Owner Complaints

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT A LOW SPEED, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE VEHICLE SPUN AND THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS UNCONSCIOUS AT THE SCENE AND WAS UNABLE TO IDENTIFY THE INJURIES SUSTAINED. THE CONTACT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

7/30/2015

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO PASSENGERS IN THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

7/14/2016

WHEN YOU ACCELERATE THE AUTOMOBILE THE CAR HESITATES UP TO 10 SECONDS AND LOOSES POWER, POWER RETURNS AFTER THE 1 THROUGH 10 SECONDS. THIS HAPPENS AT VARIOUS POINTS; ON ROLLING HIGHWAY WHILE MAKING A PASS OF ANOTHER CAR; CHANGING LANES ON THE HIGHWAY AND ACCELERATING, AT DEAD STOP FROM EITHER A STOP SIGN OR STOP LIGHT. I HAPPENS IN CITY DRIVING, LOCAL STREETS AND JUST ABOUT ANYWHERE ONE DRIVES AND OCCURS AS HESITATION FOR 1 TO 10 SECONDS, THE RPM'S DROP FROM WHERE EVER THEY ARE ORIGINALLY TO ALMOST ZERO, BUT THE CAR DOES NOT STALL, ONCE THE ACCELERATOR IS UNDEPRESSED IT COMES BACK TO NORMAL. THESE CONDITIONS ABOVE CAN CAUSE A SERIOUS CONDITION, SUCH AS A MAJOR COLLISION WITH ANOTHER OR MORE THAN ONE CAR AND COULD RESULT IN A FATAL ACCIDENT. THIS HESITATION HAS HAPPENED 35 TIMES SINCE 07/06/2015, AND STILL IS OCCURRING.

12/4/2015

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE BRAKES AND ENGINE FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

12/11/2015

I HAVE PERSONALLY INSPECTED MANY 2015 VOLKSWAGEN PASSAT'S AND FOUND AN ISSUE PERTAINING TO THE ALARM SYSTEM. WHEN THE VEHICLES ALARM IS SET OFF, THERE IS A SPLIT SECOND WAY TO BYPASS THIS AND AID MOTOR VEHICLE THEFT AS WELL AS THEFT OF PERSONAL ITEMS IN THE VEHICLE. WHEN THE ALARM HAS BEEN SOUNDED, AN INDIVIDUAL CAN DEPRESS THE FLASHER BUTTON IN THE CENTER OF THE DASH AND PRESS IT ONCE MORE TO SHUT THE EMERGENCY FLASHERS OFF, THIS WILL BYPASS AND DEACTIVATE THE VEHICLES FACTORY ALARM SYSTEM, THUS OPENING THE VEHICLE UP TO A HIGHER POTENTIAL OF THEFT. WITH NO ALARM SOUNDED, AN INDIVIDUAL WILL HAVE A VAST AMOUNT OF TIME TO EITHER STEAL THE MOTOR VEHICLE, STEAL PERSON POSSESSIONS, OR MOTOR VEHICLE PARTS. I AM IN THE NEW ENGLAND AREA AND UNSURE IF ANY OTHER AREAS OR MODELS ARE AFFECTED. *TR

4/30/2015

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE STALLED WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

1/5/2016

WHILE DRIVING THE EPC LIGHT CAME ON AND 5 MINUTES LATER WHILE USING THE BRAKES THEY BECAME STIFFER AND THEN WITHIN 30 SECONDS LOCKED UP COMPLETELY SO THAT YOU COULD NOT PRESS DOWN ON THE BRAKES AT ALL AND THEY WERE NOT FUNCTIONING. I HAD TO RUN THE STOP SIGN AND VEER OFF INTO THE GRASS TO SLOW CAR DOWN AND PULL EMERGENCY BRAKE. *TR

3/29/2015

WHILE EXITING HIGHWAY AND TRAVELING AT NEAR HIGHWAY SPEEDS, THE EPC LIGHT ILLUMINATED ON THE DASHBOARD. SECONDS LATER THE BRAKING SYSTEM FAILED. I WAS FORCED TO VEER FROM CRASHING INTO THE VEHICLE IN FRONT OF ME. I THEN PUT THE CAR IN NEUTRAL AND PULL ON THE EMERGENCY BRAKE HANDLE UNTIL I BROUGHT THE CAR TO A COMPLETE STOP.

7/1/2015

ON THE 2015 VW PASSAT TDI THE HORN WILL NOT FUNCTION IF THE KEY ISN'T IN THE IGNITION. THEREFORE, IF A WOMAN OR CHILD IS IN DISTRESS AND NEED TO ALERT SOMEONE FOR HELP THAT PERSON CAN NOT DO SO IN THE MOST EFFICIENT MANNER WHICH WOULD BE TO BLOW THE HORN TO ALERT THE PUBLIC OR LAW ENFORCEMENT OF AN INCIDENT. EXAMPLE: IF A KID GETS LOCKED IN A CAR THEY CANT BLOW THE HORN TO NOTIFY SOMEONE. EXAMPLE: IF A WOMEN IS BEING ATTACKED OR THREATENED OF A ATTACK AND DROP HER KEYS OR IS STRUGGLING WITH SOMEONE IN HER CAR SHE CAN'T SOLICIT HELP.

9/16/2015

ON 10-23-2015, VW ANNOUNCED A RECALL ON A SERIES OF CARS, WHICH INCLUDED ONE ON THEIR SALES LOT. ON 10-31-2015, PERRY VW, SAN LUIS OBISPO, CA SOLD ME THE VEHICLE THAT HAD THE RECALL, WITHOUT FIXING THE RECALL PART. I WANT TO FILE AN OFFICIAL COMPLAINT ON THE DECEPTIVE PRACTICES OF PERRY VW. I HAVE MY SALES CONTRACT DATED 10-31-2015, AND YOUR RECALL NUMBER: 15V705 (SINTERED CAM). VW CORPORATE FAILED TO NOTIFY THEIR OWN DEALERS UNTIL NOV 4, 2015. MY UNDERSTANDING IS THAT SELLING AN UN-REPAIRED RECALLED VEHICLE IS AGAINST FEDERAL LAW.

12/8/2015

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AT 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE VEHICLE ALIGNMENT WAS NOT PROPER. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 380.

8/3/2015

I BOUGHT A 2015 PASSAT WOLFSBURG EDITION IN FEBRUARY OF 2015. WITHIN THE FIRST 200 MILES VEHICLE WAS SHIMMYING WHEN BRAKES WERE APPLIED. DEALER REFUSED TO REPLACE THE BRAKES UNDER THE WARRANTY SAYING ITS WEAR AND TEAR. I CALLED VWA THEY ADVISED DEALER AND THE ROTORS WERE REPLACED. NOT EVEN TWO WEEKS AFTER BRAKES START SQUEALING. I RETURN TO DEALERSHIP AND GET TOLD ITS NOTHING. BRAKES CONTINUED TO SQUEAL UNTIL I HAD THEM REPLACED SOMEWHERE ELSE AT 26350 MILES. HOWEVER WHILE BRAKES WERE SQUEALING AND EVEN AFTER BEING REPLACED..VEHICLE BAS DEVELOPED A CHIRP ON BOTH HUBS WHEN VEHICLE IS TURNED AND OR ACCELERATED FROM A STAND STILL. VEHICLE HAS 27000 MILES ON IT. THERE'S NO REASON IT SHOULD BE HAVING THESE ISSUES. I BOUGHT THE VEHICLE AT VALLEY AUTO WORLD IN FAYETTEVILLE NC. ALSO MY FRONT SUSPENSION IS MAKING NOISE WHEN HITTING CERTAIN BUMPS. STEERING STILL HAS SHIMMY WHEN DRIVING. I NEED MY REPAIRED AND 100% SAFETY GUARANTEED OR I WILL SEEK FEDERAL LEGAL ASSISTANCE. *TR

11/30/2016

VEHICLE LOST POWER AND STOPPED. WOULD NOT RESTART. MILLER OIL CO. TESTED FUEL IN TANK WITH NO ISSUE. VW OF AMERICA TESTED FUEL IN CAR AND FOUND LUBRICITY WEAR DIAMETER SCARING OF 557 MICRO METERS 37 MICRO METERS OUT OF SPEC. $10K TO REPLACE FUEL SYSTEM.

9/23/2015

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FUEL GAUGE PROVIDED INACCURATE READING LEVELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

11/16/2015

VEHICLE LOST POWER WHILE DRIVING. SEVERAL WARNING LIGHTS APPEAR. THIS OCCURRED THREE OTHER TIMES, EVEN AFTER THEY CAR HAD BEEN IN FOR REPAIR. VARIOUS ENGINE PARTS HAVE BEEN REPLACED, SUCH THE TURBO KIT, TURBO CHARGER, GLOW PLUGS. THE LAST INCIDENT OCCURRED ON DEC 5 AFTER PICKING THE VEHICLE UP AND ASSURED THAT IT WAS FULLY REPAIRED. WHILE EXITING THE DEALERSHIP, THE CAR LOST POWER AND I WAS ALMOST T-BONED. THE DEALER CONTINUES TO REPLACE PARTS ON THE ADVICE OF THE VW REGIONAL SERVICE MANAGER. YET WE HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THE VEHICLE WHEN IN MOTION. THEY HAVE PUT MORE MILES ON IT THAN WE HAVE. *TR

12/11/2014

I GOT A RECALL NOTICE REGARDING THE CAM ISSUE WITH THIS VEHICLE. THEY ARE TELL ME THE FIX IS TO CHANGE THE SOFTWARE IN THE ECM. HOWEVER DOING SO WILL CHANGE THE TIMING ON MY CAR WHICH WILL AFFECT THE PERFORMANCE, GAS MILEAGE AND EMISSION THAT MY PZEV CAR PUTS OUT. VW REFUSES TO GIVE ME A STRAIGHT ANSWER ON WHAT THEY ARE CHANGING. I BELIEVE THAT SAID CHANGES WILL CAUSE MY VECHILE TO POLLUTE MORE AND GET WORSE MILEAGE AS THEY MUST BE ADJUSTING THE TIMING TO CHANGE THE AMOUNT OF VACUUM THE CAM SHAFT MAKES.

7/5/2016

I BOUGHT A 2015 PASSAT WOLFSBURG EDITION IN FEBRUARY OF 2015. WITHIN THE FIRST 200 MILES VEHICLE WAS SHIMMYING WHEN BRAKES WERE APPLIED. DEALER REFUSED TO REPLACE THE BRAKES UNDER THE WARRANTY SAYING ITS WEAR AND TEAR. I CALLED VWA THEY ADVISED DEALER AND THE ROTORS WERE REPLACED. NOT EVEN TWO WEEKS AFTER BRAKES START SQUEALING. I RETURN TO DEALERSHIP AND GET TOLD ITS NOTHING. BRAKES CONTINUED TO SQUEAL UNTIL I HAD THEM REPLACED SOMEWHERE ELSE AT 26350 MILES. HOWEVER WHILE BRAKES WERE SQUEALING AND EVEN AFTER BEING REPLACED..VEHICLE BAS DEVELOPED A CHIRP ON BOTH HUBS WHEN VEHICLE IS TURNED AND OR ACCELERATED FROM A STAND STILL. VEHICLE HAS 27000 MILES ON IT. THERE'S NO REASON IT SHOULD BE HAVING THESE ISSUES. I BOUGHT THE VEHICLE AT VALLEY AUTO WORLD IN FAYETTEVILLE NC. ALSO MY FRONT SUSPENSION IS MAKING NOISE WHEN HITTING CERTAIN BUMPS. STEERING STILL HAS SHIMMY WHEN DRIVING. I NEED MY REPAIRED AND 100% SAFETY GUARANTEED OR I WILL SEEK FEDERAL LEGAL ASSISTANCE. *TR

11/30/2016

CPSC:PURCHASED KYB 344459 AND KYB 335808 (SHOCKS AND STRUTS) FROM AUTOZONE AND INSTALLED ON 01/06/2018. PRODUCT WAS PURCHASED ACCORDING TO MY VIN FOR FITMENT. AFTER INSTALLATION MY CAR HAS BEEN OPERATING VERY UNSAFE, SUSPENSION IS EXTREMELY HARD, BOUNCY, WAVY, ECT. *DT *JS

2/22/2018

I WAS DRIVING ON MY WAY TO TAKE MY CHILDREN TO SCHOOL WHEN THE VEHICLE STARTED TO SHAKE AND SPUTTER AND IT STALLED OUT JUST BEFORE I WAS GOING TO DRIVE THROUGH A BUSY INTERSECTION. I PUT THE CAR IN PARK AND TURNED IT ON AND IT STARTED TO SPUTTER AS I PUT IT IN DRIVE AND DEPRESSED THE GAS PEDAL THE CAR WOULD NOT MOVE. I TURNED OFF THE CAR TWICE UNTIL IT STARTED UP AGAIN AND I WAS ABLE TO DRIVE JUST DOWN THE STREET TO A SAFE PLACE. THE CAR STARTED TO SHAKE IT STARTED TO SMELL FUNNY. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE DIAGNOSTICS WERE RUN AND TEST DROVE HOWEVER THE VW DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE CAR. I DO HAVE TO ADD THAT THE BATTER LIGHT CAME ON BUT EVERYTHING ELSE ON THE VEHICLE DASHBOARD WAS FUNCTIONING. THIS IS THE 2ND TIME THIS HAS HAPPENED AND I'VE ONLY HAD THE VEHICLE FOR A YEAR.

1/6/2016

ON 1/19/16 I EXPERIENCED A SERIOUS ISSUE WHILE DRIVING MY 2015 VW PASSAT. AS I WAS PULLING INTO A PARKING SPACE AFTER MY 12-MILE COMMUTE TO WORK I APPLIED THE BRAKES. NO STOPPING OCCURRED, IN FACT I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION. WHILE MY FOOT REMAINED ON AND CONTINUED TO PRESS THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I ATTEMPTED TO PUT THE CAR IN NEUTRAL AND TRIED TO APPLY THE EMERGENCY BRAKE BUT WAS UNSUCCESSFUL IN STOPPING THE VEHICLE. MY CARE CAME TO REST ONLY AFTER HITTING THE CURB AND A MASONRY WALL/HAND RAIL. ONCE THE VEHICLE CAME TO A STOP, I PUT THE CAR IN REVERSE TO ASSESS THE DAMAGE. I ASSESSED THE DAMAGE TO THE FRONT END AND TRIED TOR REPOSITION THE CAR IN THE PARKING SPACE ONLY TO HAVE THE SAME EVENT OCCUR AGAIN. THE FOLLOWING DAY I CALLED THE DEALERSHIP TO REPORT THE INCIDENT AND WAS INSTRUCTED TO HAVE THE VEHICLE TOWED IN FOR INSPECTION. A LOANER WAS PROVIDED. TWENTY-ONE DAYS LATER, ON 2/8/16 I RECEIVED A CALL STATING THAT NO MANUFACTURING FAULTS WERE FOUND AND THAT VW WILL NOT AGREE TO REPAIR THE DAMAGE OR DISCUSS ANY CONCERNS RELATED TO LACK OF CONFIDENCE IN THE VEHICLE. FURTHERMORE, WHEN ASKED ABOUT ARBITRATION, I WAS INFORMED THAT MY ONLY RECOURSE WAS CALLING VW CORPORATE. WHEN MY HUSBAND CALLED AS INSTRUCTED, WE WERE INFORMED THAT VW'S POSITION WAS DECIDED BASED ON THEIR LACK OF MANUFACTURER DEFECTS FOUND. VEHICLE REMAINS AT DEALERSHIP. NO INSPECTION REPORTS WERE OFFERED, NO DAMAGE REPORTS OR ESTIMATES PROVIDED.

2/8/2016

VEHICLE CLUSTER ILLUMINATION LIGHTS STOPPED WORKING, NOT FUSE OR RELAY RELATED. MAIN ELECTRICAL HARNESS MALFUNCTION. MAJOR ELECTRICAL DIAGNOSIS.

2/13/2016

AIRBAG SENSOR LIGHT CAME ON SUDDENLY. TOOK CAR TO DEALERSHIP AND THEY STATED THAT THE SENSOR WAS BAD AND HAD TO BE REPLACED. 52K MILES. DEALER WANTED ME TO PAY FOR ISSUE BUT AT THE END VW WILL BE COVERING THE EXPENSE. HAD AN EXTENDED WARRANTY THAT HAD NO COVERAGE.

1/30/2018

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AT 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE VEHICLE ALIGNMENT WAS NOT PROPER. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 380.

8/3/2015

RECENTLY MY 2015 VW PASSAT STALLED WHILE STOPPED AT A RED LIGHT. DEALER ADVISED THAT IT WAS GIVING CODES FOR A MALFUNCTIONING AIR INTAKE ABSOLUTE PRESSURE SENSOR. AFTER IT WAS REPLACED UNDER WARRANTY, THE ENGINE CONTINUED TO RUN VERY ROUGH AND SEEMED TO BE SLUGGISH. ON TAKING IT BACK TO THE DEALER I HAVE BEEN ADVISED THAT THE CODE FOR THE ABSOLUTE PRESSURE SENSOR HAS REAPPEARED AND VW SUSPECTS THAT IT IS AN ENGINE ELECTRICAL HARNESS PROBLEM WHICH IS DUE FOR REPLACEMENT. ADDITIONALLY, THE ESC LIGHT LIT UP ON THE DASHBOARD ONE EVENING AND STAYED ON FOR ABOUT AN HOUR AND WENT AWAY AFTER THE ENGINE HAD BEEN TURNED OFF FOR ABOUT AN HOUR. BASED ON OTHER COMPLAINTS I READ, THERE APPEARS TO BE A PATTERN IN SUCH MALFUNCTIONS - EITHER ELECTRICAL OR COMPUTER-RELATED. IF THE CAR WERE TO STALL OR GO OUT OF CONTROL IN FULL TRAFFIC, IT COULD LEAD TO A POTENTIALLY LIFE-THREATENING SITUATION.

8/4/2016

WITH NO WARNING CAR WOULD NOT BRAKE . BRAKE WAS STIFF AND WOULD NOT GO DOWN , EMERGENCY BRAKE HAD TO BE USED WHICH COULD OF CAUSED THE CAR TO SPIN OUT. THIS CAR WAS SERVICED FOR THE MATTER AT HAND . THIS SITUATION SHOULD NEVER HAD HAPPENED IT WAS HAZARDOUS ,LIFE THREATING , AND A TOTAL SAFETY FAIL. MY FAMILY AND I WERE AT RISK BECAUSE OF THIS!

3/21/2016

FUEL FILLER DOOR OPENS INTERMITTENTLY. NOT GOOD WHEN ATTEMPTING TO FILL CAR WITH GAS, AND THE DOOR WON'T OPEN. THERE IS NO MANUAL RELEASE FOR THIS, AND YOU WOULD HAVE TO BREAK PARTS TO GET TO THE FUEL FILLER CAP.

4/15/2019

VOLKWAGEN PASSENGER SEAT REGISTERS A PASSENGER OCCUPYING THE SEAT WHEN A CELL PHONE IS PLACED ON THE MIDDLE PART OF THE SEAT. VW REGIONAL MANAGER AND AUTHORIZED DEALER STATE CAR IS NOT SHOWING FAULT CODES, AND THEREFORE CANNOT BE REPAIRED. THIS CREATES A NUMBER OF CONCERNS. FIRST, IS THE SEAT BELT SENSOR SO SENSITIVE THAT IT IS SENSING THE SMALL WEIGHT OF THE PHONE? (5.04 OUNCES (143 GRAMS)) OR IS THE NFC OR CELLULAR MODEM OF THE PHONE INTERFERING WITH THE SENSOR? IN EITHER CASE, THIS POTENTIALLY COULD CAUSE AN AIRBAG TO DEPLOY WHEN THE SEAT IS UNOCCUPIED, OR WORSE, NOT DEPLOY WHEN IT SHOULD.

10/22/2015

SEATLBELT WARNING LIGHT AND INDICATOR SOUND OFF (ALARM OR BEEPING SOUND WITH LIGHT) WITHOUT CAUSE. IT'S THE SAME SOUNDS AS THOUGH YOU'RE NOT WEARING A SEATBELT. HAPPENS WHILE DRIVING INTERMITTENTLY.

3/1/2017

CONTINENTAL TIRES MODEL PROCONTACT TX , 235/45 R18 TIRES PEELING ON THE SIDE WALLS AND CRACK DEVELOPING ON SIDEWALLS AT 10,000 MILES. ALL 4 TIRES UNDER NORMAL DRIVING CONDITIONS. *TR

10/17/2016

PURCHASED NEW ATLAS TIRE FROM AN AUTHORIZED ATLAS TIRE DEALER. ONCE TIRES WERE MOUNTED AND BALANCED, THERE WAS A SLIGHT VIBRATION AROUND 70 MPH. THE TIRE WAS THEN RE-BALANCED AND HAD PRESSURE APPLIED. IT WAS FOUND THE TIRE TO HAVE A THIN SIDE WALL CAUSING THE TIRE NOT TO BALANCE AND PUTTING THE DRIVER AT RISK WITH A PREMATURE FAILURE. THE COMPANY AS NOT FOLLOWED THERE WARRANTY AND WILL NOT RESPOND TO AN ON-GOING EMAIL WITH THEIR REPRESENTATIVES.

7/16/2018

I WAS DRIVING DOWN I-20 TOWARDS SHREVEPORT AND ALL OF THE SUDDEN, MY SUNROOF GLASS SPONTANEOUSLY SHATTERED. THERE WERE NO CARS IN FRONT OF ME SO SLING AND ROCKS OR PROJECTILES. *TR

4/21/2015

MY SUNROOF SHATTERED, WHILE OPEN, FOR AN UNKNOWN REASON. I WAS JUST DRIVING AND IT POPPED. I LOOKED UP AND THE GLASS SHATTERED. I FOUND THERE IS A CLASS ACTION LAWSUIT IN CA. HTTPS://WWW.LAW360.COM/CASES/59C2EB8D55D0EE381E000001?ARTICLE_SIDEBAR=1 THE PERSON WHO REPAIRED THE ROOF STATED IT DID NOT APPEAR ANYTHING HIT IT, IF ANYTHING IT SHATTERED AROUND THE GLUE AREA. *TR

6/26/2018

CONTINENTAL TIRES MODEL PROCONTACT TX , 235/45 R18 TIRES PEELING ON THE SIDE WALLS AND CRACK DEVELOPING ON SIDEWALLS AT 10,000 MILES. ALL 4 TIRES UNDER NORMAL DRIVING CONDITIONS. *TR

10/17/2016

TIRES: FRONT DRIVER-SIDE TIRE BLOWN, "DONUT" SPARE ON THE CAR CURRENTLY, WITH A 50 MPH SPEED LIMIT. FRONT PASSENGER-SIDE TIRE HAS A BUBBLE IN THE SIDEWALL. THERE ARE 2 OPEN RECALLS - ONE FOR THE AIR BAG, AND ONE FOR THE HEADLIGHTS, THAT NEED TO BE RESOLVED. I'VE BEEN TRYING TO GET THE RECALLS ADDRESSED SINCE NOVEMBER OF 2019. EVERY TIME I MAKE CONTACT WITH SOMEONE AT VOLKSWAGEN, I'M TOLD I WILL GET A CALL BACK BUT I NEVER DO. IN NOVEMBER OF 2019, I WAS TOLD THERE WAS A BACKLOG OF RECALL WORK, AND WAS GIVEN NO TIME FRAME WITH REGARD TO WHEN I WOULD BE ABLE TO BRING MY CAR IN FOR SERVICE. FOR THE TIRES (FOR WHICH I HAVE A PAID PROTECTION PLAN), I WAS TOLD TODAY (6/2/20) THAT THE EARLIEST I CAN COME IN IS JUNE 16TH. I USE MY CAR REGULARLY, AND AM NOT COMFORTABLE DRIVING IT IN ITS CURRENT CONDITION UNTIL THEN. *TR

6/2/2020

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE'S DEFROSTER DID NOT FUNCTION CORRECTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,320.

6/11/2018

I HAD RECENTLY SCANNED MY VEHICLE WITH A DIAGNOSTIC SCANNER BECAUSE MY WINDOW WASHERS WERE NOT SPRAYING TO CLEAR THE WINDSHIELD WHEN MANUALLY ACTIVATED BY THE STALK. THE CODE SHOWS A SHORT IN THE CIRCUIT SOMEWHERE BETWEEN THE STALK AND THE WASHER PUMP. I TRIED REPLACING THE PUMP BUT SAME OUTCOME NO WASHER FLUID WOULD DISPENSE THIS IS A VERY BIG INCONVENIENCE MOSTLY BECAUSE WHERE I LIVE MOST COMMUTES ARE PART HIGHWAY AND PART SIDEROADS/ DIRT ROADS, SO THINGS START TO GET DIRTY AND VISIBILITY IS DRAMATICALLY REDUCED. IM REALLY NOT TRYING TO PAY FOR A HARNESS OR TO GET THE LOOM PULLED APART TO FIND THE BUG. TO KEEP EVERYTHING LOOKING STOCK

8/6/2020

2015 VOLKSWAGEN PASSAT ERRATIC SHIFTING AND BRAKES EITHER TOO SOFT AND WON'T STOP QUICKLY OR THEY LOCK UP AND I CAN'T MOVE THE VEHICLE. THE PROBLEMS ARE MOSTLY IN TOWN DRIVING, BUT ONCE OCCURRED IN HIGHWAY DRIVING GOING UP A HILL WHILE PASSING. IN THAT INCIDENT THE TACHOMETER WENT FROM 2 TO 5 AS THE CAR LURCHED FORWARD. WHILE AT A STOP LIGHT, THE ENGINE REVVED UP AS IF I WERE PRESSING THE ACCELERATOR, ALTHOUGH I WAS NOT. AFTER THE CAMSHAFT WAS REPLACED, PER THE RECALL, THE VEHICLE PERFORMED EVEN MORE POORLY THAN BEFORE. THE VEHICLE BEGAN SHAKING VIOLENTLY. OVER THE NEXT WEEK, THE LURCHED AT TWO DIFFERENT STOPS SIGNS; THE ENGINE REVVED UP TO 5,000 RPM'S WITHOUT THE ACCELERATOR PEDAL BEING PRESSED; THE BRAKE PEDAL LOCKED UP NOT ALLOWING THE VEHICLE TO REVERSE; AND SEVERAL TIMES, IT TOOK AN EXTRA AMOUNT OF TIME AND DISTANCE TO STOP THE VEHICLE.

2/4/2016

2015 VOLKSWAGEN PASSAT ERRATIC SHIFTING AND BRAKES EITHER TOO SOFT AND WON'T STOP QUICKLY OR THEY LOCK UP AND I CAN'T MOVE THE VEHICLE. THE PROBLEMS ARE MOSTLY IN TOWN DRIVING, BUT ONCE OCCURRED IN HIGHWAY DRIVING GOING UP A HILL WHILE PASSING. IN THAT INCIDENT THE TACHOMETER WENT FROM 2 TO 5 AS THE CAR LURCHED FORWARD. WHILE AT A STOP LIGHT, THE ENGINE REVVED UP AS IF I WERE PRESSING THE ACCELERATOR, ALTHOUGH I WAS NOT. AFTER THE CAMSHAFT WAS REPLACED, PER THE RECALL, THE VEHICLE PERFORMED EVEN MORE POORLY THAN BEFORE. THE VEHICLE BEGAN SHAKING VIOLENTLY. OVER THE NEXT WEEK, THE LURCHED AT TWO DIFFERENT STOPS SIGNS; THE ENGINE REVVED UP TO 5,000 RPM'S WITHOUT THE ACCELERATOR PEDAL BEING PRESSED; THE BRAKE PEDAL LOCKED UP NOT ALLOWING THE VEHICLE TO REVERSE; AND SEVERAL TIMES, IT TOOK AN EXTRA AMOUNT OF TIME AND DISTANCE TO STOP THE VEHICLE.

2/4/2016

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHEN THE CONTACT STARTED THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE FOLLOWING CODES APPEARED: (U1123-0017178 DATA BUS ERROR, P0441-0021406 EVAP IGNITION CONTROL SYSTEM INCORRECT PURGE, P0456 EVAP SYSTEM SMALL LEAK, AND P0303 CYLINDER #3 MISFIRE). THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. IN ADDITION, THE FRONT DRIVER SIDE WINDOW FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO NEMER VOLKSWAGEN (550 TROY SCHENECTADY RD, LATHAM, NY 12110, PHONE NUMBER: (518) 512-0024) WHERE IT WAS DIAGNOSED THAT THE WINDOW MOTOR FAILED DUE TO OVERHEATING. THE DEALER STATED THAT THIS WAS A COMMON ISSUE AMONG ALL VOLKSWAGENS AND NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT NOTHING COULD BE DONE BECAUSE THE WARRANTY ENDED. THE APPROXIMATE FAILURE MILEAGE WAS 43,900.

9/25/2017

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE'S DEFROSTER DID NOT FUNCTION CORRECTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,320.

6/11/2018

THE ISSUE IS IM HAVING THAT I HAVE AN AIRBAG WARNING ON FOR A SEAT THAT NO ONE HARDLY EVERS SITS IN. IM SINGLE SO 98% OF THE TIME IM ALONE IN MY VEHICLE SO WHY WOULD THE PASSENGER SEAT BEING DISPLAYING AN ISSUE. SO, ALSO AT 66, 250 IM EXPERIENCING AN ISSUE WITH NEEDING A WATERPUMP AND THERMOSTAT WHICH WILL COST 1100.00 THAT I DON'T HAVE. IM REVIEWING ALL THE ISSUES YOU ARE HAVING WITH THESE PARTS I DID HAVE MASTERTECH FOR WARRNATY SO NOW ITS RAN OUT AT 60,000 MILES. I FEEL THIS ISSUE YOU ARE HAVING WITH THIS VEHICLE NEEDS TO BE REPAIRED THROUGH VW. THESE ARE TOO SOON FOR THESE ISSUES TO BE OCCURING ON A VEHICLE. IM DISAPPOINTED BECAUSE I BABY MY CAR OVER BUMPS, RAILROAD CROSSINGS. I TREAT THIS VEHICLE LIKE A MERCEDES.SO, I WOULD LOVE TO HAVE FEEDBACK ON WHAT YOU CAN DO TO HELP ME IN THIS SITUATION.

10/14/2018

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

10/19/2018

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

10/19/2018

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOT OF UNUSUAL NOISES COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS LEANING TOWARDS THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FOX VALLEY VOLKSWAGEN SCHAUMBURG (847-839-8101, LOCATED AT 1000 EAST GOLF ROAD, SCHAUMBURG, IL 60173) WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. *TR*JB

7/9/2019

TL* THE CONTACT'S DAUGHTER OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE KEY WOULD NOT INSERT INTO THE IGNITION. CAMELBACK VOLKSWAGEN (1499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WAS CONTACTED AND STATED THAT THE IGNITION NEEDED TO BE REPLACED AND THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

10/24/2019