2024 Toyota Venza Owner Complaints
Complaint Summary
The 2024 Toyota Venza has 29 reported complaints.
- Top issues involve unknown or other and exterior lighting.
Reliability Score
Reliability Score
Based on 29 complaints
Most Frequent Issues
UNKNOWN OR OTHER
7 24.1%
EXTERIOR LIGHTING
3 10.3%
ELECTRICAL SYSTEM
3 10.3%
STRUCTURE:BODY
2 6.9%
SERVICE BRAKES
2 6.9%
Quick Insights
The top category is UNKNOWN OR OTHER, accounting for 24.1% of all complaints.
Owners have reported issues across 16 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2024 Toyota Venza
The 2024 Toyota Venza has 29 owner complaints in this dataset. UNKNOWN OR OTHER is the most common complaint category, representing about 24% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2024 Toyota Venza are UNKNOWN OR OTHER (7), EXTERIOR LIGHTING (3), ELECTRICAL SYSTEM (3).
Are these complaints a serious red flag?
Potentially. 9 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2024 Toyota Venza?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 16 of 16 systems
UNKNOWN OR OTHER
7 Reports24% of totalPreviewing the first 2 complaint summaries.
Front windshield randomly cracked, with number and size of cracks growing as vehicle is driven. Cracked windshield is not a result of any rocks or debris strikes.
5/1/2024
I am trying to locate any information and updates on my second key fob that was not received at the time of the purchase of my car. Every month I talk with Toyota they say by the end of this month you should receive your letter, so the end of the month passes and I reach out to toyota and they state it was pushed back to the end of this month and so on. I am getting very upset especially when you purchase a $50,000.00 automobile. I can't find any discussions on the Venza key fob shortage but there are discussions on every other model of Toyota. I am leaving on a 7 week trip and god forbid something happens to my one and only key what am I going to do then?
5/30/2024
EXTERIOR LIGHTING
3 Reports10% of totalPreviewing the first 2 complaint summaries.
When driving at night with headlights on low beam the driverâs side headlight casts a distracting shadow on the road. Not only does this shadow prevent full illumination of the roadway, limiting visibility on the driverâs side, but the shadow can also make it look like an obstacle might be in the road. This shadow is not there when the bright lights are on. I have had this vehicle since Dec. 15, 2023 & I have had two different Toyota service departments check this out. They both told me there is no fix for the shadow. I also spoke with Toyota Corporation by phone to report the problem. They told me there is no program in place to address the issue. I have seen multiple reports of this problem on the Toyota Nation website stating this problem has existed for three years.
3/21/2024
drivers side low beam projects a dark spot within view, causing a shadow that is disconcerting and distracting while driving at night. Headrest notches for the rear passenger and rear driver side seats are machined improperly, causing them to lift completely out of the seat unless latched at the very lowest setting. Notches are on opposite sides of the same pole.
8/13/2024
ELECTRICAL SYSTEM
3 Reports10% of totalPreviewing the first 2 complaint summaries.
The other day when I was backing out of a parking spot my car almost backed into 2 people. There was no alert from the rear cross traffic warning.
1/3/2025
I donât have the specific date that this happened because it was several times. When I first got the car the Toyota app stopped working after a few days. I brought it back a couple times and they replaced the headpiece because the app system crashed. Then the CarPlay stopped working not long after the head piece was replaced and the app stopped working. After going to the dealership for eight or nine times they finally ordered me a DCM. While waiting for that part, the auto start via key fog was not heating up the car. So with presetting the defrost to be on for auto start, the hazards came on when I auto started it. I happened to have had it at the service department when it happened and the mechanic said he didnât know how to shut it off so he had to disconnect the battery. While I was speaking with Toyota about it on the phone, they asked me to try it out to see if the problem was gone and it wasnât and I couldnât shut the hazards off. So I drove with the hazards on and eventually the hazards turned off, but the CarPlay screen completely shut off when the hazards turned off. Also, when the hazards were on the car didnât shut off when I opened the door. Also, another incident was that there was an acceleration issue when going to accelerate from a stopped position at a light. When I pressed on the gas the car started to move and then it went to a complete stop as if I was pushing on the break, but I wasnât on the break. I was on the gas. I even looked down to see that my foot was on the gas. After pumping the gas pedal, it finally started to go. All of the above issues so far seem to be resolved after replacing the DCM. Like I said thereâs too many incidences above for me to give a date to which all of this happened but itâs within the last few months I got this car in August.
1/3/2025
STRUCTURE:BODY
2 Reports7% of totalPreviewing the first 2 complaint summaries.
Front windshield randomly cracked, with number and size of cracks growing as vehicle is driven. Cracked windshield is not a result of any rocks or debris strikes.
5/1/2024
Panoramic glass roof panel cracked. Dealership inspected and denied instantly stating glass is not covered under warranty and was impacted by a flying object. Toyota Case # 241022001563. Very poor design when the glass roof panel cracks with in the first 1070 miles of ownership.
10/22/2024
SERVICE BRAKES
2 Reports7% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2024 Toyota Venza. The contact stated that while his wife was driving at 10-20 making a left turn, a Land Rover veered in her path, and she crashed. The auto collision system did not engage. The brakes were applied but failed to respond. There were no warning lights illuminated. There were no reported injuries, fire or air bag deployment, or police reports filed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,500. The VIN was not available.
10/10/2024
After applying the brakes in a sudden situation, the automatic emergency braking came on but the car didn't stop. The brake pedal was pushed all the way to the floor board but the car didn't stop and crashed into the vehicle in front. This happened once before but didn't end in a crash. This was a total brake failure.
9/29/2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
2 Reports7% of totalPreviewing the first 2 complaint summaries.
The other day when I was backing out of a parking spot my car almost backed into 2 people. There was no alert from the rear cross traffic warning.
1/3/2025
-Issue with electrical system. Unable to access to connect services (APP, SOS). Contacted Toyota three times to let them know about this issue. -Collision Warning/Rear Cross Warning don't always operate. There is no sound or warning. -Occasionally, screen turns off completely when driving. -Navigation system is always confused and doesn't give proper directions. -Carplay not able to connect to phone sometimes. - -
4/25/2025
AIR BAGS
1 Report3% of totalPreviewing the first 1 complaint summaries.
I am YU Sun. I met a car accident. I drive from south to north. I drove my new Toyota Venza( less than one month) entering into an intersection at 30/35miles on green light. The other car turned left with yellow and striked my left corner of my bumper. The speed is very fast. The other car is Lexus and itsâ air bag all came out. My can was serious damaged. None of My my carâs air bags came out. I also was hurt on my neck, shoulder and knee. I called Toyota and they made an investigation on it. They said the air bag is normal.
6/7/2024
TIRES:SIDEWALL
1 Report3% of totalPreviewing the first 1 complaint summaries.
225 55/R19. New 2024 Toyota Venza (purchased XXX) with under 4k miles when tire blew out. Was driving the speed of traffic eastbound on [XXX] near [XXX] merge just east of Des Moines in heavy, heavy semi traffic when tire went flat. I had been driving for several hours since my previous stop and was in the far left lane when noise a loss of control made me pull off the road. I have pictures & a video that appears to show a tire defect. Neither Toyota and Bridgestone paid for my replacement tire, nor admit to a defective tire. I am concerned my other factory installed tires are also defective, and neither company are interested in my pics/video. Since I already purchased a replacement tire, they have no interest in my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
7/7/2024
TIRES:TREAD/BELT
1 Report3% of totalPreviewing the first 1 complaint summaries.
225 55/R19. New 2024 Toyota Venza (purchased XXX) with under 4k miles when tire blew out. Was driving the speed of traffic eastbound on [XXX] near [XXX] merge just east of Des Moines in heavy, heavy semi traffic when tire went flat. I had been driving for several hours since my previous stop and was in the far left lane when noise a loss of control made me pull off the road. I have pictures & a video that appears to show a tire defect. Neither Toyota and Bridgestone paid for my replacement tire, nor admit to a defective tire. I am concerned my other factory installed tires are also defective, and neither company are interested in my pics/video. Since I already purchased a replacement tire, they have no interest in my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
7/7/2024
SEATS
1 Report3% of totalPreviewing the first 1 complaint summaries.
drivers side low beam projects a dark spot within view, causing a shadow that is disconcerting and distracting while driving at night. Headrest notches for the rear passenger and rear driver side seats are machined improperly, causing them to lift completely out of the seat unless latched at the very lowest setting. Notches are on opposite sides of the same pole.
8/13/2024
SERVICE BRAKES, ELECTRIC
1 Report3% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Toyota Venza. The contact stated that while attempting to make a left turn, the brake pedal was depressed; however, the vehicle failed to respond, and the brake pedal became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V708000 (SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 2,000.
10/8/2024
SERVICE BRAKES, HYDRAULIC
1 Report3% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Toyota Venza. The contact stated that while attempting to make a left turn, the brake pedal was depressed; however, the vehicle failed to respond, and the brake pedal became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V708000 (SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 2,000.
10/8/2024
FORWARD COLLISION AVOIDANCE
1 Report3% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Toyota Venza. The contact stated that while his wife was driving at 10-20 making a left turn, a Land Rover veered in her path, and she crashed. The auto collision system did not engage. The brakes were applied but failed to respond. There were no warning lights illuminated. There were no reported injuries, fire or air bag deployment, or police reports filed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,500. The VIN was not available.
10/10/2024
ENGINE
1 Report3% of totalPreviewing the first 1 complaint summaries.
Acceleration or throttle lag. When stopped at a turn, went to press on gas and no acceleration happened. 3-5 seconds later the car accelerated when I pressed on the gas.
12/12/2024
FORWARD COLLISION AVOIDANCE: WARNINGS
1 Report3% of totalPreviewing the first 1 complaint summaries.
-Issue with electrical system. Unable to access to connect services (APP, SOS). Contacted Toyota three times to let them know about this issue. -Collision Warning/Rear Cross Warning don't always operate. There is no sound or warning. -Occasionally, screen turns off completely when driving. -Navigation system is always confused and doesn't give proper directions. -Carplay not able to connect to phone sometimes. - -
4/25/2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report3% of totalPreviewing the first 1 complaint summaries.
After applying the brakes in a sudden situation, the automatic emergency braking came on but the car didn't stop. The brake pedal was pushed all the way to the floor board but the car didn't stop and crashed into the vehicle in front. This happened once before but didn't end in a crash. This was a total brake failure.
9/29/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2024 Toyota Venza?
Are complaints about the 2024 Toyota Venza a serious warning sign?
How should buyers use complaint data for the 2024 Toyota Venza?
Are complaints about the 2024 Toyota Venza severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Toyota Venza: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 29
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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