2015 Toyota Venza Owner Complaints

Complaint Summary
The 2015 Toyota Venza has 33 reported complaints.
- Top issues involve unknown or other and service brakes.
Reliability Score
Reliability Score
Based on 33 complaints
Most Frequent Issues
UNKNOWN OR OTHER
8 24.2%
SERVICE BRAKES
5 15.2%
AIR BAGS
5 15.2%
SEATS
4 12.1%
VEHICLE SPEED CONTROL
2 6.1%
Quick Insights
The top category is UNKNOWN OR OTHER, accounting for 24.2% of all complaints.
Owners have reported issues across 13 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
Subscribe to Recall Alerts
Get notified when a new recall or important ownership update lands for the 2015 Toyota Venza.
Free alerts based on U.S. recall data. Unsubscribe anytime.
What owners keep reporting on the 2015 Toyota Venza
The 2015 Toyota Venza has 33 owner complaints in this dataset. UNKNOWN OR OTHER is the most common complaint category, representing about 24% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2015 Toyota Venza are UNKNOWN OR OTHER (8), SERVICE BRAKES (5), AIR BAGS (5).
Are these complaints a serious red flag?
Potentially. 14 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2015 Toyota Venza?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 13 of 13 systems
UNKNOWN OR OTHER
8 Reports24% of totalPreviewing the first 2 complaint summaries.
ACCIDENT STOPPING AT STOP SIGN CAR ACCELERATED THUS CRASHING INTO ANOTHER CAR THE VENZA SURGED FORWARD AND ACCELERATED SLIGHTLY BEFORE FINALLY STOPPING ON OPPOSITE SIDE OF ROADWAY COMPLETELY OUT OF CONTROL SURGING FORWARD ON ITS OWN
11/18/2015
SUNROOF EXPLODED INTO MILLIONS OF PIECES WHILE IN THE CLOSED POSITION WHILE THE VEHICLE WAS TRAVELING ON THE INTERSTATE HIGHWAY IN MEMPHIS, ON JULY 19, 2018. THERE WAS A VERY LOUD BANG THAT SCARED THE DRIVER CAUSING HER TO ALMOST LOSE CONTROL OF THE VEHICLE. THERE WAS NO EVIDENCE OF AN OBJECT STRIKING THE SUNROOF OR THE VEHICLE AROUND THIS TIME. SINCE THE BOTTOM SUN SHIELD WAS CLOSED, NO GLASS ENTERED THE VEHICLE
7/20/2018
SERVICE BRAKES
5 Reports15% of totalPreviewing the first 2 complaint summaries.
ON AUGUST 18TH, I WAS DRIVING MY HUSBAND'S 2015 TOYOTA VENZA. I ORDINARILY DO NOT DRIVE IT AS THE VEHICLE HAS A SURGING FORWARD PROBLEM. WHEN YOU TAKE YOUR FOOD OFF THE GAS PEDAL, THE VEHICLE SURGES FORWARD WHICH ONE CAN COMPENSATE BY QUICKLY HITTING THE BRAKE PEDAL. MY HUSBAND HAS GOTTEN USED TO THE CAR DOING THIS SO IT DOES NOT BOTHER HIM. ON THIS PARTICULAR DAY, I WAS DRIVING ALONG A 2-LANE ROAD ON A SOMEWHAT MAIN ROAD WITH SOME BUSINESSES ON EITHER SIDE AND I WAS DRIVING ABOUT 35 MPH. WE WERE APPROACHING A POPULAR ICE CREAM PLAZA WHEN I SAW THE VEHICLES UP AHEAD STOPPING AS ONE OF THE CARS WAS WAITING TO CROSS OVER TO THE ICE CREAM SHOP. I TOOK MY FOOT OFF OF THE GAS PEDAL BUT THE CAR SURGED FORWARD AT A FASTER SPEED. I IMMEDIATELY PUT MY FOOT ON THE BRAKE PEDAL BUT THE CAR CONTINUED TO ACCELERATE AND THE BRAKE DID NOTHING SO I PUSHED HARDER ON THE BRAKE BUT THE CAR STILL DID NOTHING AND WOULD NOT SLOW DOWN. I FINALLY PUSHED AS HARD AS I COULD WITH NO SUCCESS. THEN THE WHEELS LOCKED AND THE CAR SLID FORWARD AND I HIT THE CAR IN FRONT OF ME. TOYOTA TOOK THE CAR AFTER I COMPLAINED AND EXAMINED IT AND SAID THERE WAS NOTHING WRONG. BUT WHEN WE GOT THE CAR BACK MY HUSBAND WAS DOING AN ERRAND AND APPROACHING AN INTERSECTION AND PUT HIS FOOT ON THE BRAKE AND THE CAR STARTED TO SLOW BUT THEN THE BRAKE PEDAL WENT TO THE FLOOR. HE LIFTED HIS FOOT OFF THE PEDAL AND REAPPLIED AND THE CAR SLOWED AND STOPPED.
10/28/2015
I WAS APPROACHING A STOP SIGN AT THE CORNER OR CHURCH AND MAIN STREETS IN CHESTER, VERMONT AT LESS THAN 10 MPH THE CAR SURGED FORWARD AND WOULD NOT STOP. I T-BONED A CAR COMING DOWN MAIN STREET AND THE CAR CONTINUED TO SURGE ACROSS THE ROAD. THIS IS A SURGING PROBLEM THAT TOYOTA IS FULLY AWARE OF.
11/17/2015
AIR BAGS
5 Reports15% of totalPreviewing the first 2 complaint summaries.
MY VEHICLE WAS NOT LISTED UNDER THE RECALL FOR AIRBAGS. YET, YESTERDAY I WAS INVOLVED IN A FAIRLY SERIOUS T-BONE COLLISION THAT AFFECTED THE ENTIRE FRONT END OF MY VENZA AND NO AIRBAGS WENT OFF. IT WAS A CITY STREET INTERSECTION AND BOTH VEHICLES WERE MOVING ABOUT 30 MILES PER HOUR. NEITHER THE DRIVERS OR PASSENGER SIDE DOORS WOULD OPEN FROM THE IMPACT SO WHY NO AIR BAGS?...UPDATED 01/25/16 *BF
1/15/2016
The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and referred the contact to NHTSA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
9/17/2021
SEATS
4 Reports12% of totalPreviewing the first 2 complaint summaries.
HEAD REST VERY UNCOMFORTABLE FOR DRIVER 5'2". DEVELOP NECK AND BACK PAINS FROM DRIVING WITH STANDARD HEAD REST. HEAD REST TOO FAR FORWARD.
7/19/2015
TAKATA RECALL, DRIVER SEAT FRAM NEED TO REPLACED, WHEN I REPORT THIS PROBLEM IS AROUND 35.000. MILE BUT THE SERVICE ADVISER AT DEALER DO NOT IN WRIGHTING RECORD THEY LET THIS ISSUE GO OVER MILEGE WARRANTY, 36.000. SO NOW TOYOTA COMPANNY IS AGREE TO OFFER A 60% FOR THE REPLACE PRICE I HAVE TO PAY $756.64+TAX, I ASK TOYOTA TO TAKE FULL RESPONSIBLE FOR REPLACE THE DRIVER SEAT,
2/27/2018
VEHICLE SPEED CONTROL
2 Reports6% of totalPreviewing the first 2 complaint summaries.
ON AUGUST 18TH, I WAS DRIVING MY HUSBAND'S 2015 TOYOTA VENZA. I ORDINARILY DO NOT DRIVE IT AS THE VEHICLE HAS A SURGING FORWARD PROBLEM. WHEN YOU TAKE YOUR FOOD OFF THE GAS PEDAL, THE VEHICLE SURGES FORWARD WHICH ONE CAN COMPENSATE BY QUICKLY HITTING THE BRAKE PEDAL. MY HUSBAND HAS GOTTEN USED TO THE CAR DOING THIS SO IT DOES NOT BOTHER HIM. ON THIS PARTICULAR DAY, I WAS DRIVING ALONG A 2-LANE ROAD ON A SOMEWHAT MAIN ROAD WITH SOME BUSINESSES ON EITHER SIDE AND I WAS DRIVING ABOUT 35 MPH. WE WERE APPROACHING A POPULAR ICE CREAM PLAZA WHEN I SAW THE VEHICLES UP AHEAD STOPPING AS ONE OF THE CARS WAS WAITING TO CROSS OVER TO THE ICE CREAM SHOP. I TOOK MY FOOT OFF OF THE GAS PEDAL BUT THE CAR SURGED FORWARD AT A FASTER SPEED. I IMMEDIATELY PUT MY FOOT ON THE BRAKE PEDAL BUT THE CAR CONTINUED TO ACCELERATE AND THE BRAKE DID NOTHING SO I PUSHED HARDER ON THE BRAKE BUT THE CAR STILL DID NOTHING AND WOULD NOT SLOW DOWN. I FINALLY PUSHED AS HARD AS I COULD WITH NO SUCCESS. THEN THE WHEELS LOCKED AND THE CAR SLID FORWARD AND I HIT THE CAR IN FRONT OF ME. TOYOTA TOOK THE CAR AFTER I COMPLAINED AND EXAMINED IT AND SAID THERE WAS NOTHING WRONG. BUT WHEN WE GOT THE CAR BACK MY HUSBAND WAS DOING AN ERRAND AND APPROACHING AN INTERSECTION AND PUT HIS FOOT ON THE BRAKE AND THE CAR STARTED TO SLOW BUT THEN THE BRAKE PEDAL WENT TO THE FLOOR. HE LIFTED HIS FOOT OFF THE PEDAL AND REAPPLIED AND THE CAR SLOWED AND STOPPED.
10/28/2015
I WAS APPROACHING A STOP SIGN AT THE CORNER OR CHURCH AND MAIN STREETS IN CHESTER, VERMONT AT LESS THAN 10 MPH THE CAR SURGED FORWARD AND WOULD NOT STOP. I T-BONED A CAR COMING DOWN MAIN STREET AND THE CAR CONTINUED TO SURGE ACROSS THE ROAD. THIS IS A SURGING PROBLEM THAT TOYOTA IS FULLY AWARE OF.
11/17/2015
ENGINE
2 Reports6% of totalPreviewing the first 2 complaint summaries.
STRONG ROTTEN EGG SMELL IN THE CABIN UPON HARD ACCELERATION.
8/2/2017
The engine is consuming oil at an alarming rate. Didnât reach my normal 5000 miles for an oil change and the oil stick was bone dry. Its put me and my family at risk because its the main reason the car is driving. No it has not been reproduced. No. Yes there was a warning lamp almost a year ago when it first happened where the engine burned most of the oil leaving nothing in the engine.
2/26/2024
EQUIPMENT ADAPTIVE/MOBILITY
1 Report3% of totalPreviewing the first 1 complaint summaries.
HEAD REST VERY UNCOMFORTABLE FOR DRIVER 5'2". DEVELOP NECK AND BACK PAINS FROM DRIVING WITH STANDARD HEAD REST. HEAD REST TOO FAR FORWARD.
7/19/2015
POWER TRAIN
1 Report3% of totalPreviewing the first 1 complaint summaries.
PROBLEMAS CON EL TRENDELANTERO Y SITEMA DEL PLATOS
7/29/2015
SEAT BELTS
1 Report3% of totalPreviewing the first 1 complaint summaries.
PROBLEMAS CON EL TRENDELANTERO Y SITEMA DEL PLATOS
7/29/2015
SUSPENSION
1 Report3% of totalPreviewing the first 1 complaint summaries.
PROBLEMAS CON EL TRENDELANTERO Y SITEMA DEL PLATOS
7/29/2015
VISIBILITY/WIPER
1 Report3% of totalPreviewing the first 1 complaint summaries.
WHEN THE WIPERS CROSS THE GLASS IN THE RAIN IT CREATES A HAZE ALMOST LIKE WHEN YOU NEED THE DEFROSTER TO CLEAR THE WINDOW BUT THIS PROBLEM IS ON THE EXTERIOR OF THE GLASS. DURING DRY WEATHER THE PROBLEM DOES NOT EXIST. NOT A WIPER ISSUE, DEFECTIVE GLASS
7/29/2017
STRUCTURE:BODY
1 Report3% of totalPreviewing the first 1 complaint summaries.
HOOD IS STUCK CLOSE. IT HAS HAPPENED AT LEAST 3 TIMES. POSSIBLE PROBLEM IS LATCH. THE VEHICLE IS STATIONARY AND ENGINE NOT RUNNING PARKED IN GARAGE.
9/8/2020
AIR BAGS:SIDE/WINDOW:CURTAIN:CUSHION
1 Report3% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2015 Toyota Venza. The contact stated that a drunk driver hit her vehicle on the driver's side while stopped at a stoplight. The contact stated that the airbags did not deploy upon impact. The contact was taken to the hospital and was treated for her injuries. The front seat passenger sustained shoulder injuries. A police report was filed at the scene. The whereabouts of the other driver were unknown. The vehicle was initially towed from the scene to an independent tow yard and then to an independent body shop where the vehicle was repaired. The contact recently received a recall notice for NHTSA Campaign Number: 21V257000(AIR BAGS) which she linked to her failure. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was approximately 92,000.
6/21/2021
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2015 Toyota Venza?
Are complaints about the 2015 Toyota Venza a serious warning sign?
How should buyers use complaint data for the 2015 Toyota Venza?
Are complaints about the 2015 Toyota Venza severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Toyota Venza: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 33
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
We may earn a commission via links on this page.