2014 Toyota Venza Owner Complaints

ON THE FREEWAY GOING 70 MPH, HIT A DEER HEAD ON AND THE AIRBAGS DID NOT DEPLOY!!

8/10/2015

IN NOVEMBER 2018 A WARNING LIGHT ON THE DISPLAY INDICATED A MALFUNCTION OF THE AIRBAG SYSTEM. I TOOK IT TO THE DEALER WHERE I PURCHASED THE VEHICLE AND HAD IT DIAGNOSED. THEIR ANALYSIS INDICATED THAT THERE WAS CORROSION ON THE LEFT FRONT SENSOR AND THEY RECOMMENDED REPLACEMENT OF THE LEFT FRONT SENSOR AND THE WIRING HARNESS. THIS WIRING HARNESS ENCOMPASSES ALMOST THE ENTIRE ROOF. THEY ESTIMATED THE TIME TO REPLACE THE HARNESS AND SENSOR WOULD BE ABOUT 10 HOURS AND THE COST WOULD BE APPROXIMATELY $4000. THIS CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAS IT BEEN STRUCK BY LIGHTNING. IT HAS ALSO BEEN KEPT IN A HEATED GARAGE THE ENTIRE 4 YEARS. TO MY KNOWLEDGE A WIRING HARNESS IS NOT A WEARABLE ITEM. *TR

11/28/2018

TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE HAD TO BE PUT IN PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.

4/18/2014

TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A GARAGE WITHOUT WARNING. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.

12/12/2014

TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS FROM PARK TO REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT RUSHED TO THE CAR TO DEPRESS THE SERVICE BRAKE PEDAL HOWEVER, THE DRIVER'S SIDE WHEEL RAN OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS TAKEN TO A NEARBY HOSPITAL WHERE IT WAS DETERMINED THAT THE CONTACT SUSTAINED SOFT TISSUE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT WAS THE RESULT OF TOO MUCH PRESSURE ON THE SERVICE BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.

5/27/2014

EL DILER NO QUIERE REPARAR LOS PROBLEMAS Y ME ENVIA DONDE EL MANOFACTURERO DE LA GOMA Y EL MANOFACTURERO VA REALISAR UNA INPECION POR QUE DE ENTRADA ELLOS ME DICEN QUE EL PROBLEMA NOSON LAS GOMAS YA QUE SEGUN MI A LEGATO ELLOS ENTIENDE QUE SON AMORTIGUADORES DEL FABRICANTE Y DEFECTODE ALINEAMIENTO Y AJUSTETE AL TREN DELANTERO YAL TRACERO PERO EL FABRICANTE DELA GOMAS VA A CERTIFICAR LOS PROBLE PARA QUE EL DILER RESPONDA POR SUS OBLIGACIONES QUELE CORESPONDEN Y NO DIGA QUE EL PROBLEMASON LAS GOMAS PRA SALIR DEL PASO Y EL CONSUMIDOR QUE SE FASTIDIE CON EL AUTO DEFECTUOSO Y EL SERVICIO QUE LOS DILER ES QUE ME OLVIDE DEL PROBLEMA Y DISFRUTE LA GUAGUA CON EL PROBLEMA Y SE VENSAMIS DERECHON QUIERO QUE INVESTIGUENELPROBLEMA Y QUE LOS DILER RESPONDAN POR SUS PROBLEMAS Y NO SELO QUIERAN PASAR AL CONSUMIDOR NI AL FABRICANTE DE LA GOMA

7/29/2015

TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS FROM PARK TO REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT RUSHED TO THE CAR TO DEPRESS THE SERVICE BRAKE PEDAL HOWEVER, THE DRIVER'S SIDE WHEEL RAN OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS TAKEN TO A NEARBY HOSPITAL WHERE IT WAS DETERMINED THAT THE CONTACT SUSTAINED SOFT TISSUE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT WAS THE RESULT OF TOO MUCH PRESSURE ON THE SERVICE BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.

5/27/2014

AT 55 MPH THE VEHICLE, WITH THE BEST EFFORTS OF THE DRIVER, WOULD NOT STOP AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE WAS UNABLE TO STOP AND THE CRASH RESULTED FROM THIS FAILURE. *TR

1/11/2015

TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE VEERED TO THE LEFT AND TO THE RIGHT. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 1,200.

7/10/2014

I WAS STOPPED AT A TRAFFIC LIGHT AND COULD FEEL THE STEERING WHEEL TIGHTEN LIKE IT WAS LOCKING UP. WHEN THE LIGHT TURNED TO GREEN I MADE A LEFT HAND TURN AND HAD NO POWER IN THE STEERING WHEEL. I MANUALLY TURNED WHEEL AS HARD AS I COULD AND DRIFTED ACROSS ROAD WITH VERY LITTLE CONTROL BECAUSE IT WAS EXTREMELY DIFFICULT TO TURN STEERING WHEEL. I PULLED/ DRIFTED THE CAR OFF THE ROAD IN A DIAGONAL DIRECTION BECAUSE IT WAS TOO DIFFICULT TO TRULY MAKE A DIRECT TURN OR PULLOVER. THE POWER STEERING INDICATOR LIGHT CAME ON. I TURNED VEHICLE OFF AFTER I DRIFTED TO A SAFE SPOT AND WHEN TURNED IT BACK ON THE STEERING WORKED. I DROVE TO A REPAIR SHOP BUT NO DIAGNOSIS HAS BEEN MADE YET. THIS HAPPENED ON A MAJOR ROAD BUT NOT HIGHWAY. I SUSPECT THIS MAY BE RELATED TO THE TOYOTA SAFETY RECALL F0J (F1J) ELECTRIC POWER STEERING (EPS) ELECTRIC CONTROL UNIT (ECU) CERTAIN TOYOTA VEHICLES 2014-2015. MY VENZA WAS NOT ON THE RECALL LIST BUT MAYBE IT SHOULD BE BECAUSE THE STEERING PROBLEM WAS EXACTLY AS DESCRIBED IN RECALL. Consumer stated power steering assist loss was again on June 2, 2021.

11/1/2020

EL DILER NO QUIERE REPARAR LOS PROBLEMAS Y ME ENVIA DONDE EL MANOFACTURERO DE LA GOMA Y EL MANOFACTURERO VA REALISAR UNA INPECION POR QUE DE ENTRADA ELLOS ME DICEN QUE EL PROBLEMA NOSON LAS GOMAS YA QUE SEGUN MI A LEGATO ELLOS ENTIENDE QUE SON AMORTIGUADORES DEL FABRICANTE Y DEFECTODE ALINEAMIENTO Y AJUSTETE AL TREN DELANTERO YAL TRACERO PERO EL FABRICANTE DELA GOMAS VA A CERTIFICAR LOS PROBLE PARA QUE EL DILER RESPONDA POR SUS OBLIGACIONES QUELE CORESPONDEN Y NO DIGA QUE EL PROBLEMASON LAS GOMAS PRA SALIR DEL PASO Y EL CONSUMIDOR QUE SE FASTIDIE CON EL AUTO DEFECTUOSO Y EL SERVICIO QUE LOS DILER ES QUE ME OLVIDE DEL PROBLEMA Y DISFRUTE LA GUAGUA CON EL PROBLEMA Y SE VENSAMIS DERECHON QUIERO QUE INVESTIGUENELPROBLEMA Y QUE LOS DILER RESPONDAN POR SUS PROBLEMAS Y NO SELO QUIERAN PASAR AL CONSUMIDOR NI AL FABRICANTE DE LA GOMA

7/29/2015

TENGO PROBLEMAS EN LA TRACCIN DELANTERA Y EN EL TREN TRASERO, CUANDO GUO EL VEHCULO EN LAS RECTAS, CURVAS Y EN TODO MOMENTO LA GUAGUA SE SIENTE ARRASTRANDO LAS GOMAS. EN LA PARTE DELANTERA ESTA ESCALONANDO LAS GOMAS Y ADEMAS TIENE PROBLEMAS DE ESTABILIDAD EN LA CARRETERA. EL TCNICO PRIVADO RECOMIENDA EL CAMBIO DE LAS BOTELLAS FRONTALES, AJUSTES DE LOS PLATOS DE LOS 4 NEUMTICOS Y ALINEAMIENTO. ESTOS PROBLEMAS QUE PRESENTA EL AUTOMVIL SE RESUELVEN REALIZANDOLE AL VEHCULO LAS RECOMENDACIONES QUE ESPECIFICA EL TCNICO ESPECIALIZADO, UTILIZO UN TCNICO PRIVADO YA QUE EL DEALER NO QUIERE RESOLVER EL PROBLEMA, ESTE INDICA QUE EL PROBLEMA ES DEL MANUFACTURERO DEL NEUMTICO PERO, EL MANUFACTURERO INDICA QUE LOS NEUMTICOS ESTN EN OPTIMAS CONDICIONES Y QUE EL PROBLEMA ES DEL DEALER, QUE EL AUTOMVIL TIENE UN PROBLEMA EN EL TREN DELANTERO Y TRASERO.

7/29/2015

MICE ARE GAINING ACCESS TO THE INTERIOR CABIN OF MY VEHICLE. I TRAPPED 2 MICE OVER THE LAST 2 DAYS. THE TOYOTA VENZA IS PARKED IN THE SAME GARAGE AS MY PREVIOUS CAR, A 2004 FORD ESCAPE. THE ESCAPE WAS PARKED THERE FOR 11 YEARS AND I NEVER HAD THIS ISSUE. THEY ARE GAINING ACCESS THROUGH THE AIR FILTRATION SYSTEM. IT IS EASY TO SEE THAT THERE ARE OPENINGS NOT COVERED BY SCREEN OR MESH THAT ARE LARGE ENOUGH FOR MICE TO GAIN ACCESS TO THE INTERIOR OF THE VEHICLE. MY DEALERSHIP TELLS ME THAT ALL CARS HAVE THIS ISSUE AND I WILL BE CHARGED FOR ANY WORK ON THIS PROBLEM AS THEY CONSIDER IT TO BE A "MAINTENENCE ISSUE" WHEN IT IS CLEARLY A DESIGN FLAW. WHY SHOULD THEY CHANGE THE DESIGN? THEY CAN MAKE LOTS OF MONEY LEAVING IT AS IS SO CONSUMERS HAVE TO PAY OUT OF POCKET TO TRY TO FIX THE PROBLEM. MICE ARE DISEASE CARRYING VERMIN. ALLOWING THEM TO HAVE ACCESS TO MY VEHICLE MAKES IT, IN MY OPINION, UNSAFE TO DRIVE. I HAVE AN APPOINTMENT WITH KARI TOYOTA IN SUPERIOR, WI ON WED, NOV 4 TO ADDRESS THE PROBLEM.

11/2/2015

ON FRIDAY, JULY 1ST ON VACATION TO HERSHY PENNSLYVANIA THE SUNROOF ON MY 2014 TOYOTA VENZA EXPLODED. THERE WAS NO TRAFFIC OR ANYTHING NEAR US. I INFORMED TOYOTA OF HOPKINSVILLE ABOUT MY CONCERN ABOUT THE SAFETY OF THE VEHICLE. THEIR RESPONSE WAS THE WARRANTY WAS EXPIRED BECAUSE OF THE MILEAGE OF THE VEHICLE I CALLED THE TOYOTA COPORATE OFFICE JUST TO GET TRANSFERED FROM ONE CUSTOMER SERVICE REP TO ANOTHER. I AM OUT OF RENTAL CAR EXPENSES PLUS MY INSURANCE DEDUCTIBE. BOTH INSURANCE ESTIMATOR AND TOYOTA TECHNICIAN AGREED NO OBJECT DAMAGED THE ROOF BUT TOYOTA REFUSES TO PAY FOR THE DAMAGES. I JUST WANT TO TRAVEL IN A VEHICLE THAT IS SAFE AND THE CAR MANUFACTURE HAS SOME INTEGRITY.

7/27/2016

THE SUNROOF IMPLODED AND COMPLETELY SHATTERED WHILE PARKED IN OUR HOME GARAGE. THE VEHICLE HAD NOT BEEN USED SINCE FRIDAY EVENING, JULY 11TH. THE IMPLOSION HAPPENED SOMETIME THE DURING THE NIGHT OF JULY 12TH AND BEFORE 9 AM ON JULY 13TH WHEN I WENT TO USE THE CAR. THAT IS WHEN I DISCOVERED THAT THE WIND DEFLECTOR HAD POPPED UP AND THE SUNROOF WAS SHATTERED. FYI - NOTHING FELL ONTO THE ROOF OF THE CAR TO CAUSE THE BREAKAGE. *TR

7/15/2014

I'M FROM VANCOUVER, BC, CANADA. I WAS DRIVING BACK, FROM VANCOUVER AIRPORT OUTLET STORES, ON HIGHWAY 99, WITH AROUND 90 KM/H AND WHEN I APPROACHED THE INTERSECTION WITH OVER-PASSING CAMBIE ROAD, I HEARD LIKE AN GLASS EXPLOSION ON THE CAR ROOF, AND BY REFLEX I DUCK AND COVER BUT I DID NOT STOP THE CAR IN THE MIDDLE OF THE INCOMING TRAFFIC. I MANAGED TO SLOW DOWN AND MOVE TO THE SIDE OF THE HIGHWAY THEN STOP THE CAR COMPLETELY. WHEN GOT OUT AN LOOK I SAW MY MOBILE SUNROOF BROKEN IN LARGE PIECES, LIKE SOMEONE CUT IT I SQUARE LIKE FORMS. I WAS VERY LUCKY THAT MY SUNROOF OVERHEAD PROTECTION WAS CLOSED, AT THE TIME OF THE INCIDENT, OTHERWISE ALL THOSE BROKEN SUNROOF PIECES HAD FALLEN IN MY HEAD ... AND AT 90 KM/H ... MY REACTION WOULD HAD BEEN DIFFERENT, PROBABLY LEADING TO A SERIOUS ACCIDENT. SINCE IT WAS LONG WEEKEND, THE COMPANY WHICH SOLD ME THE CAR, AND REPRESENT TOYOTA (DESTINATION TOYOTA BURNABY) WAS CLOSED, SO I CALLED THE INSURANCE COMPANY AND FILE A CLAIM ([XXX]). I FINALLY MANAGED TO GET IT INTO THE REPAIR SHOP (SAME COMPANY WHICH SOLD ME THE CAR) AND AFTER THEY CHANGE THE SUNROOF, THEY TOLD ME THE ELECTRICAL PART WHICH CLOSES THE MECHANISM IS NOT WORKING PROPERLY, AND THEY NEED TO CHANGE THAT TOO. IT'S ALMOST 1 MONTH AND A HALF AND THEY STILL WORKING ON THE CAR, A 2 YEARS OLD CAR!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/16/2016

EL DILER NO QUIERE REPARAR LOS PROBLEMAS Y ME ENVIA DONDE EL MANOFACTURERO DE LA GOMA Y EL MANOFACTURERO VA REALISAR UNA INPECION POR QUE DE ENTRADA ELLOS ME DICEN QUE EL PROBLEMA NOSON LAS GOMAS YA QUE SEGUN MI A LEGATO ELLOS ENTIENDE QUE SON AMORTIGUADORES DEL FABRICANTE Y DEFECTODE ALINEAMIENTO Y AJUSTETE AL TREN DELANTERO YAL TRACERO PERO EL FABRICANTE DELA GOMAS VA A CERTIFICAR LOS PROBLE PARA QUE EL DILER RESPONDA POR SUS OBLIGACIONES QUELE CORESPONDEN Y NO DIGA QUE EL PROBLEMASON LAS GOMAS PRA SALIR DEL PASO Y EL CONSUMIDOR QUE SE FASTIDIE CON EL AUTO DEFECTUOSO Y EL SERVICIO QUE LOS DILER ES QUE ME OLVIDE DEL PROBLEMA Y DISFRUTE LA GUAGUA CON EL PROBLEMA Y SE VENSAMIS DERECHON QUIERO QUE INVESTIGUENELPROBLEMA Y QUE LOS DILER RESPONDAN POR SUS PROBLEMAS Y NO SELO QUIERAN PASAR AL CONSUMIDOR NI AL FABRICANTE DE LA GOMA

7/29/2015

TENGO PROBLEMAS EN LA TRACCIN DELANTERA Y EN EL TREN TRASERO, CUANDO GUO EL VEHCULO EN LAS RECTAS, CURVAS Y EN TODO MOMENTO LA GUAGUA SE SIENTE ARRASTRANDO LAS GOMAS. EN LA PARTE DELANTERA ESTA ESCALONANDO LAS GOMAS Y ADEMAS TIENE PROBLEMAS DE ESTABILIDAD EN LA CARRETERA. EL TCNICO PRIVADO RECOMIENDA EL CAMBIO DE LAS BOTELLAS FRONTALES, AJUSTES DE LOS PLATOS DE LOS 4 NEUMTICOS Y ALINEAMIENTO. ESTOS PROBLEMAS QUE PRESENTA EL AUTOMVIL SE RESUELVEN REALIZANDOLE AL VEHCULO LAS RECOMENDACIONES QUE ESPECIFICA EL TCNICO ESPECIALIZADO, UTILIZO UN TCNICO PRIVADO YA QUE EL DEALER NO QUIERE RESOLVER EL PROBLEMA, ESTE INDICA QUE EL PROBLEMA ES DEL MANUFACTURERO DEL NEUMTICO PERO, EL MANUFACTURERO INDICA QUE LOS NEUMTICOS ESTN EN OPTIMAS CONDICIONES Y QUE EL PROBLEMA ES DEL DEALER, QUE EL AUTOMVIL TIENE UN PROBLEMA EN EL TREN DELANTERO Y TRASERO.

7/29/2015

ON 10/08/14 UPON MAKING A LONG TURN OFF OF THE INTERSTATE ONTO A SERVICE ROAD AT LESS THAN 45 MPH, THE PANORAMIC ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALERSHIP IMMEDIATELY TO BE REPLACED UNDER WARRANTY. WE WERE FIRST TOLD DEFECTIVE GLASS. AFTER 6 MONTHS, THERE IS A POPPING SOUND FROM THE ROOF WHEN MAKING TURNS OR GOING OVER THINGS LIKE RAILROAD TRACKS AND THE ROOF HAS BEGUN TO LEAK. TOOK THE VEHICLE IN FOR THE LEAK REPAIR ON 8/7/15. AS OF 8/17/15 THE ROOF IS LEAKING AGAIN AND THE POPPING SOUND IS GETTING WORSE AND SOUNDS LIKE ANOTHER BREAKAGE IS NEAR. WERE TOLD THAT THIS WAS AN ISSUE THAT TOYOTA COULDN'T FIX DUE TO A LACK OF STRUCTURAL SUPPORTS IN THE ROOF WHICH ALLOWS FOR EXCESSIVE CHASSIS FLEX AND ADVISED TO LIVE WITH IT IF POSSIBLE. THIS IS A MAJOR SAFETY CONCERN THAT TOYOTA NEEDS TO ADDRESS. OTHER VENZAS HAVE ALSO HAD THE SAME ISSUE.

8/17/2015

THE POWER DOOR LOCK ACTUATORS IN TOYOTA VEHICLES FROM THIS YEAR MODEL ARE DEFECTIVE. THEY ONLY LAST ABOUT A YEAR OR TWO BEFORE THEY STOP WORKING. REPLACING THE ACTUATOR IS A VERY TIME INTENSIVE PROCEDURE AND THE COMPONENT IS NOT CHEAP EITHER. OUR VEHICLE HAS HAD THREE OF THE FOUR DOOR LOCK ACTUATORS FAIL IN LESS THAN THREE YEARS. WE PURCHASED THE VEHICLE NEW AND THE ACTUATORS FAILED UNDER NORMAL USE. I HAVE ANOTHER OLDER TOYOTA WITH WELL OVER 200,000 MILES AND THE ACTUATORS WORK JUST FINE. THIS TYPE OF FAILURE ON A SIMPLE EVERYDAY COMPONENT IS UNACCEPTABLE. A QUICK SEARCH AROUND THE INTERNET WILL REVEAL THAT THE ACTUATORS FAILING IS A COMMON THEME AMONG NEWER TOYOTA VEHICLES. THIS DEFECTIVE PART EXISTS IN ALMOST EVERY TOYOTA CAR AND SOME SUV AND TRUCK MODELS. TOYOTA IS UNABLE TO PRODUCE A RELIABLE DOOR LOCK ACTUATOR.

5/26/2018

TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STABILITY CONTROL (VSC) SYSTEM FAILED AND CAUSED THE VEHICLE TO SWERVE APPROXIMATELY SIX INCHES TO THE LEFT. THE FEELING WAS IDENTICAL TO A TIRE BLOW OUT. THE VSC WARNING INDICATOR FLASHED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

5/25/2017

DRIVING OUT OF MY NEIGHBORHOOD AT 5 MILES AND MALFUNCTION OF "LOW TIRE PRESSURE WARNING"' LIGHT NEVER COME ON UNTIL MY TIRE WAS COMPLETELY FLAT AND VEHICLE BECOME NON-OPERATIONAL.

10/8/2017

CONSTANT DEFLATION OF TIRE WITH NO VISIBLE PROBLEM.

12/30/2019

CONSTANT DEFLATION OF TIRE WITH NO VISIBLE PROBLEM.

12/30/2019

The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.

4/24/2024

The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.

4/24/2024