2011 Toyota Venza Owner Complaints

TL* THE CONTACT OWNED A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE ATTEMPTED TO ACCELERATE AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT HE COULD SEE FLAMES COMING FROM THE FRONT END, BURNING THE ENTIRE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND STATED THAT THE FIRE WAS CAUSE BY AN ELECTRICAL SHORT. THE CONTACT MENTIONED THAT THE PASSENGER SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000.

7/25/2012

2011 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE STEREO/RADIO EQUIPMENT AND ELECTRICAL WIRING. *SMD THE CONSUMER STATED AS SHE WAS DRIVING AND LISTENING TO THE RADIO, A LOUD SCREECHING SOUND EMANATED FROM THE RIGHT REAR DOOR SPEAKER. SHE TURNED OFF THE RADIO, BUT THE SCREECHING SOUND CONTINUED. SHORTLY THEREAFTER, A BURNING SMELL FILLED THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, WHICH REVEALED THE AMPLIFIER HAD SHORTED OUT INTERNALLY AND CAUSED THE SPEAKER TO MELT.

6/3/2013

THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT AND BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BREAK PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR

7/18/2013

THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT BUT BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BRAKE PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR

7/18/2013

ON SEPTEMBER 1, 2015 AT APPROXIMATELY 3:45 PM, I WAS DRIVING FROM SHEBOYGAN WI TO KENOSHA WI WITH MY ADULT DAUGHTER ON I 94 SOUTH NEAR THE EXIT FOR HIGHWAY 20. I HEARD WHAT SOUNDED LIKE A GUN SHOT, LOOKED AT MY DAUGHTER AND SAID ARE YOU OKAY AND WE WERE SUDDENLY SHOWERED WITH THE BROKEN GLASS OF MY MOON ROOF. AS I WAS IN THE PASSING LANE, I CAREFULLY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY AND STOPPED THE VEHICLE. WE CLOSED THE SHADE UNDER THE WINDOW AND MY DAUGHTER GOT OUT TO SEE THE DAMAGE. SHE TOOK PICTURES OF THE DAMAGE AND WE THEN EXITED THE HIGHWAY. WE FOUND A TRUCK STOP RIGHT OFF THE HIGHWAY AND TWO MECHANICS ASSISTED IN REMOVING THE REST OF THE GLASS AND VACUUMING THE CAR. NEITHER OF US WAS INJURED WITH THE EXCEPTION OF HAVING GLASS ALL OVER US AND THE CAR WAS NOT DAMAGED IN ANY OTHER WAY. NEITHER US NOR THE MECHANICS FOUND ANY EVIDENCE OF AN EXTERNAL PROJECTILE THAT WOULD HAVE CAUSED THE DAMAGE. THE ROAD WAS CLEAN, THERE WAS NO RAIN, AND WE WERE NOT GOING UNDER AN OVERPASS.

9/4/2015

TAKATA RECALL WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE. A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.

4/11/2016

THE HEAD REST FOR THE FRONT SEATS ON THE VENZA MAKES THESE SEATS THE MOST UNCOMFORTABLE I HAVE EVER SAT IN, LET ALONE DRIVE. I AM ONLY 5' 4" TALL AND THE WAY THE HEAD REST LANDS, IT PUSHES MY HEAD FORWARD WHEN I DRIVE. I END UP WITH BOTH A HEAD ACHE AND A NECK ACHE WHENEVER I DRIVE. IT APPEARS THIS VEHICLE WAS DESIGNED FOR SOMEONE TALLER, PERHAPS A MAN. THE HEAD REST NEEDS TO BE REDESIGNED FOR SOMEONE OF MY STATURE. I WOULD GLADLY PAY FOR ANOTHER HEADREST IF ONE WAS AVAILABLE. BUT THE BOTTOM LINE HERE IS THAT ONCE AGAIN THE NEEDS OF WOMEN (SHORTER THAN MEN) ARE NOT WHAT IS DRIVING THE DESIGN. I EXPECT MORE FROM ALL CAR MANUFACTURERS, IT IS TIME TO RECOGNIZE THAT WOMEN MAKE UP 51% OF THE POPULATION. *TR

11/9/2011

SMELL BURN AND SMELL FUEL WHILE DRIVING. *TR

11/13/2014

THERE HAS BEEN A RECALL ON MODEL YEAR 2012 AND 2013 TOYOTA VENZA. NHTSA CAMPAIGN ID NUMBER: 13V442000. I BELIEVE 2011 SHOULD BE IN THIS RECALL AS WELL. OUR VEHICLE IS NOT DRAINING CONDENSATION PROPERLY. THERE IS A BAD ODOR COMING OUT OF YOUR AIR CONDITIONER AND I BELIEVE THE SMELL IS FROM THE BUILDUP OF MOISTURE IN AND AROUND THE AIR CONDITIONER. AS THIS IS ALSO MENTIONED IN NHTSA RECALL NUMBER ABOVE. *TR

3/27/2015

RECENTLY IN A HEAD-ON COLLISION ACCIDENT (GOING 65MPH) WITH MAJOR DAMAGE, BUT AIR BAGS DID NOT DEPLOY.

7/12/2017

ON FRIDAY, APRIL 17, 2015, A CLEAR, SUN SHINY DAY, I EXPERIENCED A SUDDEN, VIOLENT DECELERATION WITH LOUD NOISES WHILE DRIVING AT ABOUT 40 MPH ON SMOOTH PAVEMENT ABOUT THREE MILES FROM MY HOME. THE SLIP INDICATOR ICON LIGHT WAS FLASHING ON MY DASHBOARD INDICATING THE VSC/TRAC HAD BEEN ENGAGED, CUTTING DOWN THE THROTTLE AND ENGAGING THE ABS,INTERMITTENTLY, AS I LIMPED HOME. ON MONDAY, APRIL 21, 2015, I HAD THE CAR TOWED TO TOYOTA OF NORTHWEST ARKANSAS. THE DIAGNOSIS WAS OPEN CIRCUIT FAILURE OF THE STOP LAMP SWITCH. I FIND THIS DISCONCERTING AS THE SWITCH WAS REPLACED UNDER RECALL THREE YEARS AGO. THIS INCIDENT WAS FAR MORE THAN JUST A NUISANCE AND AN INCONVENIENCE. THIS WAS A SAFETY ISSUE! IF THE FAILURE HAD OCCURRED AT 70MPH ON AN INTERSTATE, I MIGHT NOT BE ALIVE TO TALK ABOUT IT. I CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT (800)331-4331 [INCIDENT 150507-000193] TO SEE IF THE SWITCH DESIGN HAD BEEN IMPROVED OR A PROGRAMMING CHANGE HAD BEEN MADE TO CHANGE THE FAILURE MODE, BUT GOT NO INDICATION ANYTHING HAD BEEN CHANGED. I WAS TOLD THAT MY CASE HAD BEEN FILED AT THEIR NATIONAL HEADQUARTERS UNDER FILE #1505080785. APPARENTLY MY PROBLEM WAS NOT AN ISOLATED INCIDENT, BECAUSE WHEN I EXPRESSED SURPRISE THAT A STOP LAMP SWITCH FAILURE COULD BE SO CATASTROPHIC, THE SERVICE WRITER AT TOYOTA OF NORTHWEST ARKANSAS SAID THAT THIS HAPPENS OFTEN, THAT "THIS WAS NOT OUR FIRST RODEO". I BELIEVE TOYOTA NEEDS TO MAKE SOME CHANGES TO AVOID PEOPLE BEING INJURED BY STOP LAMP SWITCH FAILURES ON THE TOYOTA VENZA.

5/20/2015

MY TOYOTA VENZA 2011 ELECTRONIC IN A CAR IS PROBLEM ALL THE LIGHTING IN THE DASHBOARD ON AND THE TRUNK OF THE FRONT ELECTRONIC PROBLEM TOO.

4/25/2016

TAKATA RECALL WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE. A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.

4/11/2016

ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT. I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS. AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD. THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND THERE IS NO EVIDENCE OR ADVICE THAT THE HOOD LOCK SYSTEM AND LATCHES WERE LUBRICATED OR A NOTE ADVISING PERIODIC LUBRICATION. THERE COULD BE ANOTHER POSSIBILITY THAT THE HOOD LOCK SYSTEM MAY HAVE SOME TYPE OF OTHER DEFECT, WHICH IS NOT VISIBLE TO THE NAKED EYE. THIS PROBLEM REPRESENTS A CRITICAL UNSAFE RISK. THE SUDDEN/PANIC STOP I DID CAUSED ME PERSONAL INJURIES.

9/20/2016

TAKATA RECALL WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE. A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.

4/11/2016

ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT. I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS. AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD. THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND THERE IS NO EVIDENCE OR ADVICE THAT THE HOOD LOCK SYSTEM AND LATCHES WERE LUBRICATED OR A NOTE ADVISING PERIODIC LUBRICATION. THERE COULD BE ANOTHER POSSIBILITY THAT THE HOOD LOCK SYSTEM MAY HAVE SOME TYPE OF OTHER DEFECT, WHICH IS NOT VISIBLE TO THE NAKED EYE. THIS PROBLEM REPRESENTS A CRITICAL UNSAFE RISK. THE SUDDEN/PANIC STOP I DID CAUSED ME PERSONAL INJURIES.

9/20/2016

I LOVE THE VENZA BUT THERE ARE CERTAIN ROAD CONDITIONS THAT CAUSE THE DRIVER AND PASSENGERS TO BOUNCE REPEATEDLY. IT CAN BE DESCRIBED AS PORPOISING. IF YOU CAN VISUALIZE A SEMI-TRUCK DRIVER BOUNCING UP AND DOWN IN HIS SEAT, THIS IS WHAT I AM EXPERIENCING. AS I EXPERIENCE THIS BOUNCING I OBSERVE DRIVERS AND PASSENGERS IN CARS NEXT TO ME OR IN FRONT OF ME AND DO NOT SEE THEM BOUNCING LIKE I AM AND I HAVE NEVER EXPERIENCED THIS BOUNCING IN MY FORMER TOYOTA AVALON OR MY RECENT CHEVROLET MALIBU. HOPEFULLY, TOYOTA WILL RECOGNIZE THE ISSUE AND FIND A FIX. *TR

9/4/2011

UNDER ALMOST ALL ROAD CONDITIONS MY NEW 2011 TOYOTA VENZA HAS A VERY BOUNCY RIDE AND TENDS TO BE MOST ANNOYING AT LOWER SPEEDS. I HAVE HAD THE CAR 3 MONTHS AS OF THIS REPORT AND THE PROBLEM PERSISTS. THE TOYOTA DEALER CLAIMS THERE IS NOTHING WRONG WITH THE CAR, BUT IT IS NOT A NORMAL SITUATION AND NEEDS TO BE ADDRESSED. I CONTACTED TOYOTA'S CORPORATE OFFICE IN DECEMBER 2011 AND REGISTERED MY COMPLAINT. *TR

12/13/2011

MY 2011 TOYOTA VENZA WITH ONLY 10,000 MILEAGE HAD A ELECTRONIC POWER STEERING FAILURE AS I EXITED I695 TOWARDS TOWSON, MARYLAND. AS I TURNED ONTO THE EXIT I LOST MY ABILITY TO TURN MY STEERING WHEEL. HAD THIS HAPPENED ABOUT 10 MINUTES EARLIER ON THE SHARP CURVE FROM I95 TO I695, I MAY HAVE CRASHED. FORTUNATELY I DROVE STRAIGHT TO SAFETY TO A PARKING LOT. THE TOYOTA DEALERSHIP ADVISED ME THE POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE PART WAS ORDERED AND I WILL PICK UP MY VEHICLE TONIGHT, 9/13/13. SINCE MY VENZA WAS STILL UNDER MANUFACTURER WARRANTY UNTIL SEPTEMBER 2014, I WAS ADVISED THE CAR MAKER WOULD COVER COST. HEY ALSO PERFORMED MY 10,000 SERVICE. I WAS SHOCKED THIS DANGEROUS STEERING COMPUTER FAILURE HAPPENED BECAUSE I HAVE MAINTAINED REGULAR MAINTENANCE AS DEALERSHIP REQUIRED, IT IS SAFELY STORED IN MY GARAGE ALL WORK WEEK DAYS AND I ONLY DRIVE IT ON THE WEEKENDS, BASICALLY. I BOUGHT THIS VEHICLE BRAND NEW SO I AM THE ORIGINAL OWNER TOO. *TR

9/13/2013

WHILE I WAS TRYING TO TURN INTO THE DRIVEWAY OF A RELATIVE APARTMENT, THE STEERING WHEEL GOT REALLY TIGHT AND EVENTUALLY LOCKED UP GIVING VERY LITTLE TO NO TIME TO PULL OVER FOR SAFETY. THE ENGINE THEN SHUTS DOWN. I CANNOT IMAGINE HOW DANGEROUS IT WOULD HAVE BEEN IF THIS HAD HAPPENED WHILE DRIVING 65MPH PLUS ON A FREEWAY. I'VE HAD THE STEERING WHEEL LOCKED UP ON ME BEFORE WHILE THE CAR WAS PARKED AND ENGINE OFF, AND I WAS ABLE TO GET IT UNLOCKED BY MOVING THE STEERING WHEEL BACK AND FORTH. HOWEVER, THIS WAS THE FIRST TIME AND A SCARY ONE WHERE THE STEERING LOCKED UP WHILE THE VEHICLE WAS STILL MOVING. I WAS LUCKY WE WERE AT A RESIDENTIAL AREA WHEN THIS HAPPENED. IF THIS HAD HAPPENED ON A FREEWAY WHERE OTHER CARS ARE ZOOMING BY, HOW DANGEROUS IS IT TO HAVE A VEHICLE TO ALL OF A SUDDEN LOCKS ITSELF UP AND SHUTS DOWN GIVING PRACTICALLY NO TIME TO PULL OVER? I SHOULD MENTION THOUGH THAT THE BATTERY LIGHT DID JUST COME ON ABOUT TWO AND HALF TO THREE HOURS BEFORE THE INCIDENT HAPPEN. EVEN SO, I DON'T THINK IT'S NORMAL OR SAFE FOR SUCH A SHORT WARNING PERIOD.

10/10/2016

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT RESPOND. THE CONTACT WOULD SHIFT INTO PARK, SHUT OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO PERFORM NORMALLY. THE DEALER WAS UNABLE TO DIAGNOSE ANY DEFECT. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.

11/9/2011

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE IN PROXIMITY, CAUSING HIM TO ERRONEOUSLY DEPRESS THE ACCELERATOR AND THE BRAKES SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.

3/24/2014

ON 3/14/14 I NOTICED MY LOW BEAM PASSENGER SIDE HEADLIGHT WAS NOT FUNCTIONING. I CHECKED THE FUSES AND FOUND ALL WERE IN PROPER ORDER. I PURCHASED A NEW LIGHT BULB AND INSTALLED IT. THE HEADLIGHT DID NOT FUNCTION. I TESTED THE ORIGINAL PASSENGER SIDE BULB IN THE DRIVERS SIDE FIXTURE AND THE BULB FUNCTIONED PROPERLY. I TOOK THE VEHICLE TO A TOYOTA DEALER AND AFTER THEIR INSPECTION, THEY DETERMINED THE COMPUTER LIGHT CONTROL HAD QUIT FUNCTIONING. THE PART NUMBER ON THE BOX THE REPLACEMENT PART CAME IN IS: COMPUTER, BALLAST, 85967-06020. OF MY CONCERNS THE SAFETY ISSUE OF SOMEONE TRYING TO REPLACE THIS BULB, AS IF THEY WERE REPLACING A STANDARD BULB, IS THE POSSIBILITY OF SERIOUS INJURY DUE TO THE HIGH VOLTAGE IN THIS BULB. I WAS TOLD THE COMPUTER BOOSTS THE VOLTAGE AND IF THE BULB FIXTURE IS TOUCHED WHILE THE LIGHTS ARE UNDER POWER COULD RESULT IN DEATH. I COULD HAVE EASILY BEEN HURT AS THE WARNING TO AVOID HIGH VOLTAGE IS NOT EASILY SEEN. IT IS NOT UNLIKELY AN OWNER TRYING TO FIGURE OUT WHY THE BULB WORKED IN ONE FIXTURE AND NOT THE OTHER WOULD TOUCH THE FIXTURE WITH THE HEADLIGHT TURNED ON. I FIND IT HARD TO BELIEVE A PART IN PUT INTO A VEHICLE TO CONTROL A LIGHT BULB THAT DOESN'T LAST LONGER THAN THE BULB. I RECENTLY HEARD VOLKSWAGEN WAS RECALLING OVER 15,000 VEHICLES DUE TO A BAD LIGHT FIXTURE. THE FIXTURE FAIL WHEN THE HOOD WAS CLOSED "ROUGHLY." I OPEN THE HOOD TO CHECK AND CHANGE THE OIL REGULARLY AND TO ADD FLUIDS. I DO NOT DROP THE HOOD FROM GREAT HEIGHTS. I NOTICED THERE ARE A LOT OF PLACES SELLING THE PART THAT WENT BAD. THE COST TO HAVE THE PART REPLACED BY TOYOTA WAS NEARLY $500.00. *TR

3/23/2014

MY TOYOTA VENZA 2011 ELECTRONIC IN A CAR IS PROBLEM ALL THE LIGHTING IN THE DASHBOARD ON AND THE TRUNK OF THE FRONT ELECTRONIC PROBLEM TOO.

4/25/2016

SMELL BURN AND SMELL FUEL WHILE DRIVING. *TR

11/13/2014

ON FRIDAY, APRIL 17, 2015, A CLEAR, SUN SHINY DAY, I EXPERIENCED A SUDDEN, VIOLENT DECELERATION WITH LOUD NOISES WHILE DRIVING AT ABOUT 40 MPH ON SMOOTH PAVEMENT ABOUT THREE MILES FROM MY HOME. THE SLIP INDICATOR ICON LIGHT WAS FLASHING ON MY DASHBOARD INDICATING THE VSC/TRAC HAD BEEN ENGAGED, CUTTING DOWN THE THROTTLE AND ENGAGING THE ABS,INTERMITTENTLY, AS I LIMPED HOME. ON MONDAY, APRIL 21, 2015, I HAD THE CAR TOWED TO TOYOTA OF NORTHWEST ARKANSAS. THE DIAGNOSIS WAS OPEN CIRCUIT FAILURE OF THE STOP LAMP SWITCH. I FIND THIS DISCONCERTING AS THE SWITCH WAS REPLACED UNDER RECALL THREE YEARS AGO. THIS INCIDENT WAS FAR MORE THAN JUST A NUISANCE AND AN INCONVENIENCE. THIS WAS A SAFETY ISSUE! IF THE FAILURE HAD OCCURRED AT 70MPH ON AN INTERSTATE, I MIGHT NOT BE ALIVE TO TALK ABOUT IT. I CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT (800)331-4331 [INCIDENT 150507-000193] TO SEE IF THE SWITCH DESIGN HAD BEEN IMPROVED OR A PROGRAMMING CHANGE HAD BEEN MADE TO CHANGE THE FAILURE MODE, BUT GOT NO INDICATION ANYTHING HAD BEEN CHANGED. I WAS TOLD THAT MY CASE HAD BEEN FILED AT THEIR NATIONAL HEADQUARTERS UNDER FILE #1505080785. APPARENTLY MY PROBLEM WAS NOT AN ISOLATED INCIDENT, BECAUSE WHEN I EXPRESSED SURPRISE THAT A STOP LAMP SWITCH FAILURE COULD BE SO CATASTROPHIC, THE SERVICE WRITER AT TOYOTA OF NORTHWEST ARKANSAS SAID THAT THIS HAPPENS OFTEN, THAT "THIS WAS NOT OUR FIRST RODEO". I BELIEVE TOYOTA NEEDS TO MAKE SOME CHANGES TO AVOID PEOPLE BEING INJURED BY STOP LAMP SWITCH FAILURES ON THE TOYOTA VENZA.

5/20/2015

CAR WAS SLOWLY PULLING INTO A PARKING SPOT, WHEN ALL OF A SUDDEN IT REVVED ITS ENGINE AND ACCELARATED. MY FOOT WAS ON THE BRAKE AND IT WOULD NOT STOP. THE REVVING NOISE WAS LOUD. I HIT A LARGE TREE THAT WAS LUCKILY AT THE END OF THE PARKING SPOT. THE TREE IS WHAT STOPPED THE CAR. WHEN THE CAR STOPPED, I LOOKED AND SAW WAS IN DRIVE. I WAS ABLE TO PUT IN REVERSE AND BACK UP AND PARK SAFELY. I SHUT THE CAR OFF IMMEDIATELY.

7/29/2017

WHEN MY CAR HIT 100,000 MILES IT STARTED HAVING A ISSUE WHEN STARTING UP, I WOULD HEAR LIKE A GRINDING, WHEN I CHECKED THE OIL I HAD FOUND OUT THERE WAS MINIMAL OIL IN MY CAR, I ADDED OIL AND TOOK BY MY SHOP THEY TOLD ME ABOUT THIS ISSUE WITH OTHER TOYOTAS THAT HAVE THIS SAME ISSUE. OIL CONSUMPTION, I TOOK IT TO THE DEALER FOR THE NEXT FEW MONTHS, REPLACED THE OIL HOUSING, THE TUBING, HAD THEM RUNNING OIL CONSUMPTION TESTS, AND THEM TELLING ME THAT MY CAR PASSED AND CHARGING ME FOR ALL TEST. MY CAR NOW, IS EATING ABOUT 15 Q OF OIL EVERY 5000 MILES AND TOYOTA STILL SAYS THERE IS NOTHING WRONG WITH MY CAR. I AM WORRIED MY CAR WILL STALL ON A FREEWAY WHEN THERE IS NO MORE OIL IN MY ENGINE AND THERE IS NO WAY FOR ME TO KNOW, CAUSE IT JUST BURNED ALL AWAY. THE CONSUMER STATED THE VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. *JS *DT

3/28/2019

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE HANDLE ON THE FRONT DRIVER'S SIDE HOOD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHO ADVISED THAT THE HANDLE WOULD HAVE TO BE REPLACED. THE HANDLE WAS REPLACED BUT FRACTURED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY, IN WHICH THE HANDLE WAS FIRST REPLACED UNDER WARRANTY. THE CONTACT STATED THAT THE HANDLE WAS NECESSARY BECAUSE HE WAS DISABLED AND USED THE HANDLE TO ENTER AND EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

8/13/2012

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT HE HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 330.

12/20/2012

2011 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE STEREO/RADIO EQUIPMENT AND ELECTRICAL WIRING. *SMD THE CONSUMER STATED AS SHE WAS DRIVING AND LISTENING TO THE RADIO, A LOUD SCREECHING SOUND EMANATED FROM THE RIGHT REAR DOOR SPEAKER. SHE TURNED OFF THE RADIO, BUT THE SCREECHING SOUND CONTINUED. SHORTLY THEREAFTER, A BURNING SMELL FILLED THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, WHICH REVEALED THE AMPLIFIER HAD SHORTED OUT INTERNALLY AND CAUSED THE SPEAKER TO MELT.

6/3/2013

BRIDGESTONE DUELER H/L 400 WAS THE OE TIRES ON MY 2011 TOYOTA VENZA. THE TIRES RAN WELL ON DRY ROAD WITH LOW NOISE BUT DO NOT ASSIST BRAKING VERY WELL. THE BIG PROBLEM WAS ON THE SNOW AND ICY ROAD DRIVING. THE CAR SLID AT ANY MOMENT WHEN APPLYING A LITTLE QUICKER BRAKING. OUR STATE HAS LONGER WINTER TIME AND A LOT OF SNOWS. WE ALWAYS FELT VERY NERVOUS DRIVING IN WINTER AND THE WINTER DRIVING BECAME VERY DANGEROUS WITH THOSE TIRES. I REPLACED 4 TIRES IN DECEMBER 2014 AT 37100 MILES MAINLY BECAUSE OF THE TERRIBLE CONTROL ON SNOW AND ICY ROAD CONDITION OF THE TIRES AND ALSO WE WANT GET RID OF THE BAD FEELING OF WINTER DRIVING. IN ADDITION, THE TIRES WERE WORN OUT PRETTY FAST TOO. I OWNED MULTIPLE VEHICLES IN THE LAST 20 MORE YEARS, DUELER H/L 400 TIRES ARE THE WORST TIRES I HAVE EVER HAD. THANKS FOR THE TIRE RACK.COM. THE WEBSITE HAS PROVIDED CUSTOMERS A CLEAN AND FREE ENVIRONMENT TO POST THEIR REVIEWS AND RATINGS ON TIRES. BRIDGESTONE DUELER 400 HAS A VERY LOW RATING AND A LOT OF COMPLAINTS ON THIS SITE. I TRIED TO POST MY REVIEW ON BRIDGESTONE WEBSITE TWICE, BUT I HAVE BEEN REFUSED TWICE. THIS IS BECAUSE MY REVIEW CANNOT PASS THEIR GUIDELINES. DUELER 400 HAS A CUSTOMER SATISFY RATING OF 89% IN BRIDGESTONE WEBSITE. THIS RATING PERHAPS WILL LAST FOREVER THERE. *TR

12/23/2014

BRIDGESTONE DUELER H/L 400 WAS THE OE TIRES ON MY 2011 TOYOTA VENZA. THE TIRES RAN WELL ON DRY ROAD WITH LOW NOISE BUT DO NOT ASSIST BRAKING VERY WELL. THE BIG PROBLEM WAS ON THE SNOW AND ICY ROAD DRIVING. THE CAR SLID AT ANY MOMENT WHEN APPLYING A LITTLE QUICKER BRAKING. OUR STATE HAS LONGER WINTER TIME AND A LOT OF SNOWS. WE ALWAYS FELT VERY NERVOUS DRIVING IN WINTER AND THE WINTER DRIVING BECAME VERY DANGEROUS WITH THOSE TIRES. I REPLACED 4 TIRES IN DECEMBER 2014 AT 37100 MILES MAINLY BECAUSE OF THE TERRIBLE CONTROL ON SNOW AND ICY ROAD CONDITION OF THE TIRES AND ALSO WE WANT GET RID OF THE BAD FEELING OF WINTER DRIVING. IN ADDITION, THE TIRES WERE WORN OUT PRETTY FAST TOO. I OWNED MULTIPLE VEHICLES IN THE LAST 20 MORE YEARS, DUELER H/L 400 TIRES ARE THE WORST TIRES I HAVE EVER HAD. THANKS FOR THE TIRE RACK.COM. THE WEBSITE HAS PROVIDED CUSTOMERS A CLEAN AND FREE ENVIRONMENT TO POST THEIR REVIEWS AND RATINGS ON TIRES. BRIDGESTONE DUELER 400 HAS A VERY LOW RATING AND A LOT OF COMPLAINTS ON THIS SITE. I TRIED TO POST MY REVIEW ON BRIDGESTONE WEBSITE TWICE, BUT I HAVE BEEN REFUSED TWICE. THIS IS BECAUSE MY REVIEW CANNOT PASS THEIR GUIDELINES. DUELER 400 HAS A CUSTOMER SATISFY RATING OF 89% IN BRIDGESTONE WEBSITE. THIS RATING PERHAPS WILL LAST FOREVER THERE. *TR

12/23/2014

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. WHILE DRIVING AT 65 MPH, THE SUN ROOF GLASS SHATTERED IN PIECES WITHOUT WARNING. THE CONTACT SUSTAINED CUTS FROM THE GLASS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

2/18/2015

THERE HAS BEEN A RECALL ON MODEL YEAR 2012 AND 2013 TOYOTA VENZA. NHTSA CAMPAIGN ID NUMBER: 13V442000. I BELIEVE 2011 SHOULD BE IN THIS RECALL AS WELL. OUR VEHICLE IS NOT DRAINING CONDENSATION PROPERLY. THERE IS A BAD ODOR COMING OUT OF YOUR AIR CONDITIONER AND I BELIEVE THE SMELL IS FROM THE BUILDUP OF MOISTURE IN AND AROUND THE AIR CONDITIONER. AS THIS IS ALSO MENTIONED IN NHTSA RECALL NUMBER ABOVE. *TR

3/27/2015

I HAVE A TOYOTA VENZA OF YEAR 2011. I HAVE IT FOR LAST TWO YEARS OR SO. THE PASSENGER SIDE SUN VISOR FAILED FELL OFF ITS SUPPORT UNEXPECTEDLY DURING LAST WEEK. I THINK THIS SUN VISOR HAS PREMATURELY. I UNDERSTAND THAT TOYOTA HAS RECALLED SOME OF ITS VEHICLES FOR REPLACEMENT. ON MY INQUIRY TO ONE OF THE DEALERS, I WAS TOLD THAT TOYOTA HAS RECALLED SOME OF THE CAMRY MODELS BUT NOT VENZA MODELS. WHY NOT VENZA MODELS? IS THAT ALRIGHT LET TO VENZA USERS SUFFER?

6/25/2015

TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE SEAT WARMER MODULE CONNECTION MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,162.

11/3/2015

2011 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTS LACK ADEQUATE LIGHTING WHEN BACKING UP IN THE DARK AND SUN VISORS WERE NOT MADE LONG ENOUGH OR EQUIPPED WITH EXTENDERS, TO BLOCK THE SUNLIGHT. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE ISSUE IN ARTEMIS. *SMD

1/19/2016

2011 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTS LACK ADEQUATE LIGHTING WHEN BACKING UP IN THE DARK AND SUN VISORS WERE NOT MADE LONG ENOUGH OR EQUIPPED WITH EXTENDERS, TO BLOCK THE SUNLIGHT. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE ISSUE IN ARTEMIS. *SMD

1/19/2016