2023 Toyota Tundra Owner Complaints

Merging into a highway vehicle lost power. Wouldn’t accelerate above 50 mph. Had multiple warning come on the dash, power lost, hybrid system failure, park daisy failure. Turned my hazards on a proceeded to safety. Definitely nerve racking, wouldn’t want this to happen when merging lanes in fast moving heavily traffic road. Accident waiting to happen. Toyota is completely silent about it.

1/19/2023

1. There is some sort of severe throttle lag/takeoff issue that happens intermittently, but almost always several times a day. always from a stopped position. 2.When you are turning left (going across the oncoming lane) you hit the gas pedal and nothing happens for 2-3 seconds and then it shoots off like a rocket ship. I have never been so close to a severely injured or more likely fatal car crash. this severity has happened twice, once with my daughter in the car. 3. Not yet. looks like there had almost been a class action law suit back to 2022 model year (same engine I believe). 4. No 5. No warning lights ever. as stated this is going back to 2022 and i haven’t visited a dealer yet as they tell the owners (there is no fix for the issue). hoping this forum can make a difference.

3/10/2023

Throttle lag on acceleration from a stop. More than 2 second delay

4/5/2023

Fuel gauge was at 3/4 tank. Parked on slight incline for 2 hours. On drive home noticed fuel gauge was reading completely full. Fuel gauge has issues after parking on incline.

6/21/2023

Throttle lag on acceleration from a stop. More than 2 second delay

4/5/2023

Vehicle started making loud clunking sounds at around 500 miles in rear of vehicle while moving at low speeds. Gradually became louder. Dealership claimed bad rotors on rear wheels causing this, turned rotors then eventually replaced. Found that driveshaft was "bad". Attempted to replace, and discovered rear differential damaged beyond repair. Vehicle has approximately 1100 miles on it total.

5/12/2023

As I accelerate from a complete stop; i.e from a stop light red to green. I experienced a sudden loss in power and the car does not accelerate through the intersection. It is very dangerous because the vehicle behind me almost rear ended me due the sudden lag/no acceleration.

7/1/2023

It has been over 5 months since receiving the recall notice of the 2023 tundra tonneau cover (23TA03). Dealer asked me to wait for a toyota fix multiple times and then did not respond to further requests for answers solutions or a refund for the part that I did not want. Additionally the bed rails had defects and rust that accumulated inside of the rails and is all over my bed liner indicating potential future rusting issues on the best of the truck. I bought it in December of 2022. Rust was apparent after 3 Months. No reply via phone or email or social media from. Toyota. No solutions yet or refunds issued for an obviously defective and dangerous product. Simply fix is refund for tonneau cover and new bed rails.

8/10/2023

Merging into a highway vehicle lost power. Wouldn’t accelerate above 50 mph. Had multiple warning come on the dash, power lost, hybrid system failure, park daisy failure. Turned my hazards on a proceeded to safety. Definitely nerve racking, wouldn’t want this to happen when merging lanes in fast moving heavily traffic road. Accident waiting to happen. Toyota is completely silent about it.

1/19/2023

The car auto adaptive cruise control does not use the transmission for downhill breaking. It just rides the brakes coming down now. The car started shaking from overheating the brakes and I said realizing that it just not working in tune with the transmission. This is very dangerous. I have to turn off the cruise control and he manually downshift so break system of start working again. It was shaking so violently wouldn't stop.

7/29/2023

Merging into a highway vehicle lost power. Wouldn’t accelerate above 50 mph. Had multiple warning come on the dash, power lost, hybrid system failure, park daisy failure. Turned my hazards on a proceeded to safety. Definitely nerve racking, wouldn’t want this to happen when merging lanes in fast moving heavily traffic road. Accident waiting to happen. Toyota is completely silent about it.

1/19/2023

The display on the speedometer stops working and turn off completely and die, you lose all lane departure and speedometer, car tenperature, etc etc, you can’t drive it since you dont know the speed you’re going, and all the functions for radars, etc. even turn it off and on multiple times i got stranded at work, the truck has 500 miles only…

2/18/2023

The contact owns a 2023 Toyota Tundra. The contact stated that an abnormal, squeaking noise would emit from the vehicle upon the depression of the brake pedal without warning. The contact then received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not yet available.

9/25/2023

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that while driving approximately 40 MPH, the contact observed a fuel odor. The vehicle was steered to the road where it was inspected. The contact stated that he observed condensation emanating from under the passenger's seat. The vehicle was towed to a dealer where it was not diagnosed as of yet. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

10/12/2023

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling). The contact stated while driving approximately 70 MPH, the instrument panel fluttered, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.

7/8/2024

The contact owns a 2023 Toyota Tundra. The contact stated that there was a clicking sound coming from the engine compartment while in neutral. The contact stated that while idling and then attempting to accelerate, the vehicle hesitated. There were no warning lights illuminated. The contact was made aware of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

7/30/2024

1. There is some sort of severe throttle lag/takeoff issue that happens intermittently, but almost always several times a day. always from a stopped position. 2.When you are turning left (going across the oncoming lane) you hit the gas pedal and nothing happens for 2-3 seconds and then it shoots off like a rocket ship. I have never been so close to a severely injured or more likely fatal car crash. this severity has happened twice, once with my daughter in the car. 3. Not yet. looks like there had almost been a class action law suit back to 2022 model year (same engine I believe). 4. No 5. No warning lights ever. as stated this is going back to 2022 and i haven’t visited a dealer yet as they tell the owners (there is no fix for the issue). hoping this forum can make a difference.

3/10/2023

The contact owns a 2023 Toyota Tundra. The contact stated that when the accelerator pedal was depressed, the vehicle failed to respond. After the accelerator pedal was depressed to the floorboard, the vehicle responded. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test drove the vehicle but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Joseph Airport Toyota (1180 W National Rd., Vandalia, OH 45377) who was unable to duplicate the failure after a test drive. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 21,000. The VIN was not available. The contact stated that the manufacturer representative will not offer any more assistance if the vehicle does not experience a hard failure. The vehicle is currently not in use.

11/6/2023

The 2022 and 2023 toyota tundra trd pro model comes out of the factory with the wrong alignment specs from the factory causing Excessive tire wear on the front tires resulting in unsafe driving tires. Toyota has been “fixing the alignment with the wrong specs resulting in not fixing it “ now they have the correct specs but not issuing a recall as they should .

9/8/2023

My 2023 Toyota Tundra currently has a open recall for the fuel tube rubbing against another near component increasing the risk of fire. The life of my family/public and myself were put at risk every day as this can cause a fire which is life threating. This problem has been confirmed by Toyota however there is no safe remedy for it at the moment. There is also a problem with the suspension/ball joints. Every time I turn the steering wheel while driving forward or reverse there is a clicking noise coming from what appears to be the suspension or ball joints or around that area. That issue has been reported to the local dealer however they cant duplicate that issue, according to the service adviser. There were no warning lamps turned on prior to any of the aforementioned. One thing I did notice was that the gas mileage significantly dropped even though I was driving the same distance. Also at times there is a strong fuel odor after a trip is completed or at times while the truck is operating. I am highly concerned for the safety of my family and others that are around my truck while operating as this fuel tube issue is a cause for an increased risk of fire. Toyota of Seattle is where my truck currently is at however the dealer has yet to fix both issues.

11/1/2023

It has been over 5 months since receiving the recall notice of the 2023 tundra tonneau cover (23TA03). Dealer asked me to wait for a toyota fix multiple times and then did not respond to further requests for answers solutions or a refund for the part that I did not want. Additionally the bed rails had defects and rust that accumulated inside of the rails and is all over my bed liner indicating potential future rusting issues on the best of the truck. I bought it in December of 2022. Rust was apparent after 3 Months. No reply via phone or email or social media from. Toyota. No solutions yet or refunds issued for an obviously defective and dangerous product. Simply fix is refund for tonneau cover and new bed rails.

8/10/2023

regarding my 2023 Toyota Tundra. The passenger side front window is non-operational, having come off the track and proving impossible to raise. Upon consulting the dealership, it was determined that the Regulator and Motor for the window require replacement. It has come to my attention that this issue is not isolated to my vehicle, as numerous reports on social media platforms highlight a recurring problem with faulty windows in this model. The prevalence of inoperable windows, whether stuck in the up or down position, poses a potential hazard. I urge the NHTSA to investigate and address this matter promptly to ensure the safety of all Toyota Tundra drivers and passengers.

1/4/2024

When proceeding ahead from a stop with no one in front of me, after traveling ahead at a normal pace, the emergency braking system activated and the truck came to an abrupt stop. This occurred after traveling about 5 feet and luckily the person behind me did not rear end me. After this panic stop the truck then proceeded ahead as normal. This is the first time this has happened to me since purchased new. Currently has 3870 miles.

9/3/2023

This vehicle is dangerous. There are many more, complaint level issues, but there are at least three real safety issues. First, the automatic braking system has engaged multiple times for no reason. Traveling down a straight, flat road in good weather, the brakes suddenly went fully engaged. On one occasion my dog was thrown forcefully into the dash and was injured and then afraid to ride in the truck. It makes me afraid of the truck as well and could have easily caused an accident. Second, there is the known fuel line issue. This could, according to the manufacturer, be a fire risk. However, there's no remedy. So I'm driving around this truck that could catch fire, that likes to slam on the brakes for no reason. Third, there's something wrong with the windshields in these trucks. Mine recently was broken while the vehicle was parked. It just cracked. Just driving it home made the crack quadruple in size. It's unsafe to drive as is. I contacted Toyota and they aren't interested in considering that there's something wrong with the windshields, yet they can't replace it, because they're back ordered due to so many being broken. So I have a truck that slams on the brakes unpredictably, that might catch fire, that the windshield broke for no reason but can't be replaced. I've spoken several times with Toyota corporate about this and they have no answers and keep referring to the dealer who tells me there are no answers and to call toyota. It's a classic runaround while my $70,000 truck is unsafe to drive. It's absolutely unsafe and the NHTSA needs to act to protect consumers from these vehicles.

10/20/2023

The pre-collision does not work at all

7/4/2023

All the cameras for parking and the driving lane assist failed while raining, the screen turned all green and started glitching, next day the truck was fine and this is the 3rd time, never got in an accident

8/25/2024

The pre-collision does not work at all

7/4/2023

Catastrophic failure of LTA, cross traffic, blind spot sensors in rear bumper guard. Dealer verified. Informed 3rd 2023 Toyota tundra 4x4 1794 edition affected at dealership. Known issue. Part back ordered 2 weeks. Awaiting vehicle repair.

7/5/2023

I was driving down the freeway at about 70MPH when the sunroof exploded above me. The temperature outside was about 70F in Phoenix. Nothing hit the truck. Chunks of glass rained down in moon roof lining and on the bed of the truck.

7/4/2023

This vehicle is dangerous. There are many more, complaint level issues, but there are at least three real safety issues. First, the automatic braking system has engaged multiple times for no reason. Traveling down a straight, flat road in good weather, the brakes suddenly went fully engaged. On one occasion my dog was thrown forcefully into the dash and was injured and then afraid to ride in the truck. It makes me afraid of the truck as well and could have easily caused an accident. Second, there is the known fuel line issue. This could, according to the manufacturer, be a fire risk. However, there's no remedy. So I'm driving around this truck that could catch fire, that likes to slam on the brakes for no reason. Third, there's something wrong with the windshields in these trucks. Mine recently was broken while the vehicle was parked. It just cracked. Just driving it home made the crack quadruple in size. It's unsafe to drive as is. I contacted Toyota and they aren't interested in considering that there's something wrong with the windshields, yet they can't replace it, because they're back ordered due to so many being broken. So I have a truck that slams on the brakes unpredictably, that might catch fire, that the windshield broke for no reason but can't be replaced. I've spoken several times with Toyota corporate about this and they have no answers and keep referring to the dealer who tells me there are no answers and to call toyota. It's a classic runaround while my $70,000 truck is unsafe to drive. It's absolutely unsafe and the NHTSA needs to act to protect consumers from these vehicles.

10/20/2023

Catastrophic failure of LTA, cross traffic, blind spot sensors in rear bumper guard. Dealer verified. Informed 3rd 2023 Toyota tundra 4x4 1794 edition affected at dealership. Known issue. Part back ordered 2 weeks. Awaiting vehicle repair.

7/5/2023

I have been getting my Tundra alignment done every other month since I purchased it brand new and have actually run out of warranty on the alignments and have been coming out of pocket ever since. The vehicle pulls quite aggressively to the right unless extra pressure is applied to the left side of the steering wheel. It has steadily gotten worse after every alignment and I can’t even pull an empty trailer with a truck that has the towing package. I spoke with the manufacturer who believed that they have “not failed in repairing the vehicle” I am 8 months pregnant and am terrified to drive this vehicle. It sits while I drive my 25 year old beater car that feels safer because it can at least drive straight. All I want is for the manufacturer to take the truck back and return my money as I have no faith that I won’t receive another faulty truck.

12/7/2023

The 2022 and 2023 toyota tundra trd pro model comes out of the factory with the wrong alignment specs from the factory causing Excessive tire wear on the front tires resulting in unsafe driving tires. Toyota has been “fixing the alignment with the wrong specs resulting in not fixing it “ now they have the correct specs but not issuing a recall as they should .

9/8/2023

Excessive wear on Tires at the edge due to vehicle not holding alignment. Contacted tire manufacturer with pictures and they have confirmed its a vehicle alignment issue. Vehicle has been aligned at Toyota dealership always, but still it is consuming tires and outer edges are now below dangerous levels. Toyota is offering no remedy

5/8/2024

My 2023 Toyota Tundra currently has a open recall for the fuel tube rubbing against another near component increasing the risk of fire. The life of my family/public and myself were put at risk every day as this can cause a fire which is life threating. This problem has been confirmed by Toyota however there is no safe remedy for it at the moment. There is also a problem with the suspension/ball joints. Every time I turn the steering wheel while driving forward or reverse there is a clicking noise coming from what appears to be the suspension or ball joints or around that area. That issue has been reported to the local dealer however they cant duplicate that issue, according to the service adviser. There were no warning lamps turned on prior to any of the aforementioned. One thing I did notice was that the gas mileage significantly dropped even though I was driving the same distance. Also at times there is a strong fuel odor after a trip is completed or at times while the truck is operating. I am highly concerned for the safety of my family and others that are around my truck while operating as this fuel tube issue is a cause for an increased risk of fire. Toyota of Seattle is where my truck currently is at however the dealer has yet to fix both issues.

11/1/2023

Bad alignment causing front tires to wear abbormally.

4/17/2024

I have been getting my Tundra alignment done every other month since I purchased it brand new and have actually run out of warranty on the alignments and have been coming out of pocket ever since. The vehicle pulls quite aggressively to the right unless extra pressure is applied to the left side of the steering wheel. It has steadily gotten worse after every alignment and I can’t even pull an empty trailer with a truck that has the towing package. I spoke with the manufacturer who believed that they have “not failed in repairing the vehicle” I am 8 months pregnant and am terrified to drive this vehicle. It sits while I drive my 25 year old beater car that feels safer because it can at least drive straight. All I want is for the manufacturer to take the truck back and return my money as I have no faith that I won’t receive another faulty truck.

12/7/2023

All the cameras for parking and the driving lane assist failed while raining, the screen turned all green and started glitching, next day the truck was fine and this is the 3rd time, never got in an accident

8/25/2024

Cannot find the correct tire size in the drop-down. But these tires are Bridgestone Dueler H/T 265/60/20 685. These tires are extremely unstable on this vehicle going any rate of speed on the highway with rigid surface. The vehicle sways back-and-forth as if it was on ice and has a little to no control road conditions are clear when this happens. Even worse when it rains I want to take the vehicle on the highway. I believe due to the gap of the tread pattern. They are catching on the grooves and throw the vehicle back-and-forth dangerously. I had also had a trailer that weighed an estimate of 8500 pounds with the tires, and was worse as the trailer would fishtail tire pressure is at factory recommendation as well. These tires need to be reevaluated and does not belong on this type of vehicle. There are no warning lamps that come on other than a very unstable ride. My vehicle was involved in an accident due to a driver swerving directly into our lane on the highway as a result of trying to gain control. The tires were very unstable, and did not have control as a result of trying to gain control on the passenger side of my truck I slid in the concrete barrier when trying to correct the steering.

5/7/2023

265/60R20 112H ALL 4 TIRES HAVE EXCESSIVE WEAR ON THE EDGES, Lewis Toyota serviced the vehicle on 10/16/24 and recommended new tires, the vehicle has 16920 miles. Truck was in to dealer for 5000, 10000, and now 16000 mile service. Vehicle has been maintained to factory recommendations.

10/20/2024

Catastrophic failure of LTA, cross traffic, blind spot sensors in rear bumper guard. Dealer verified. Informed 3rd 2023 Toyota tundra 4x4 1794 edition affected at dealership. Known issue. Part back ordered 2 weeks. Awaiting vehicle repair.

7/5/2023

The engine has 13,441 miles on it and it has been consuming 4 quarts of oil in 1700 miles. The dealer sealed the engine and is performing an oil consumption test. Approximately 500 mile into the test the check engine light started flashing due to a misfire. The dealer found that the #1plug was fouled out and had to be replaced. At 1029 miles into the test the truck was idling in a parking lot for about 8 minutes when it started to misfire and stumble. After stepping on the throttle to clear out the misfire, the dash lit flashing multiple warnings including the breaking system was stuck on hindering the truck from being able to move. After several restarts and playing with the parking brake I managed to get the parking brake off. It still had the flashing check engine light on and flashing. The pre-collision light was flashing, along with the traction control light was flashing and none of the safety systems were working.

1/25/2025

The car auto adaptive cruise control does not use the transmission for downhill breaking. It just rides the brakes coming down now. The car started shaking from overheating the brakes and I said realizing that it just not working in tune with the transmission. This is very dangerous. I have to turn off the cruise control and he manually downshift so break system of start working again. It was shaking so violently wouldn't stop.

7/29/2023

Before this recall happened we had issues with screen blacking out and crashing even after the recall was “fixed” also the back seat outlet has never worked. The malfunction of the grille shutter and park support brake malfunction came last week and we had to have that fixed. Now this! The dealerships around kansas don’t have loaner vehicles or rentals available. How is this okay?!

10/25/2023

PLASTIC COVER ON THE SIDE OF DRIVERSIDE CONTROLING ALL SEAT FEATURE SNAPPED OFF

10/2/2023

- A dealership in DFW replaced the drive seat frame in truck due to metal creaking while driving. After the replacement everything was fine until my friend hit her toe against driver side seat frame covered by felt tape. From the factory the truck comes with plastic frame guards to prevent injury to rear passengers but Toyota has failed to fix the issue several times. I recently found out that all Tundra's with powered seats have this safety issue as I was talking to dealer employee who recently purchased a 2024 Tundra then we walked the lot and every single higher trim Tundra with powered seats all have this felt tape over the metal substructure. The felt tape provides no shock absorbing properties resulting in bruising when a rear passenger tries to exit the truck wearing open toe shoes.

7/3/2024

The contact owned a 2023 Toyota Tundra. The contact stated while driving at an undisclosed speed he began to lose control of the vehicle in which he stated the vehicle would swerve uncontrollably. The contact also stated that his trailer had detached from the tailgate which caused the trailer to jackknife the rear end of the vehicle which cause his rear tire to blow out which caused the vehicle to stop and not crash into any objects No medical attention was needed but the contact drove himself to the hospital after the accident and stated he still suffers from emotional damage. A police report was filed. The vehicle and trailer were towed to a storage facility. The contact also stated that the air bags did not implode during the accident. The dealer was contacted, and the vehicle was not repaired The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

6/13/2024

I came upon a hairpin turn on a country road in North Georgia. I applied brakes hard as was driving at 42 mph (according to engineering report). I made the turn without sliding and not colliding with anything when my side curtain airbags deployed. I hit nothing and no damage whatsoever with exception of nearly $10,000.00 interior damage from airbag deployment.

11/19/2024

2023 TOYOTA TUNDRA. CONSUMER WRITES IN REGARD TO DEFECTIVE TONNEAU COVER. THE CONSUMER IS REQUESTING A REFUND OF $1350 TO REPURCHASE AN AFTERMARKET TONNEAU COVER.

4/11/2023

I own a 2023 Tundra, 4601 miles at the time of incident. While driving at 55mph, the driver's rear tire experienced a blowout. Upon examination, an approximately 100mm vertical split in the sidewall of the tire was evident. Photographs at the time of the incident show no impact to the tire from road debris, nor had I noticed any impacts that would have caused the failure. I had driven all 4601 miles on the truck and at no point had I noticed any observable defects on the tire prior to the sudden rupture. There was no warning prior to the sudden failure of the tire. During the event, I struggled to maintain control of the vehicle until I could bring it to a stop. As of the time of the report (4/18/23, 8:19AM) the tire is in my possession. P265-60R-20 Yokohama Geolandar X-CV.

4/18/2023

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V142000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

5/16/2023

The new Tundra most of the features are controlled by the 14-inch Infotainment screen. The screen has gone completely dark and irresponsive to touch, power on/off, and hard reset by the dealership. Given that so many of the truck's safety features are controlled in this system, the vehicle is unsafe to operate. I have taken the vehicle to the dealership for service and beyond the hard reset (disconnect and reconnect the battery) which they've done, they are unable to diagnose what the problem is or how to fix it.

7/12/2023

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: (PENDING); Manufacturer Recall Number: 23TB09 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

8/14/2023

The contact owns a 2023 Toyota Tundra. The contact stated while driving at approximately 65 MPH, and at various speeds, the instrument cluster and the radio would stop functioning. The contact stated that the message on the screen stated that a PIN should be entered to be able to view the instrument cluster. The contact stated that the failure had become constant. The contact also stated that the emergency alert, or 911 alert feature, linked to the same system as the radio and instrument cluster also failed to function as designed. The contact had taken the vehicle to a local dealer however, the dealer could not determine the cause of the failure and stated that the system was operating as designed. The vehicle had not been repaired. Additionally, the contact had received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage for the other electrical system failures was approximately 17,000. VIN tool confirms parts not yet available.

10/17/2023

The contact owns a 2023 Toyota Tundra. The contact stated that upon refueling the vehicle, the fuel gauge failed to operate as needed. The contact stated that the fuel gauge remained on FULL despite driving for a significant number of miles after the fill-up. The vehicle was taken to a dealer where a service agent reset the system which then showed the correct fuel level. Despite the reset, the failure returned on multiple occasions. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 1,074.

11/1/2023

The contact owns a 2023 Toyota Tundra. The contact stated that when the accelerator pedal was depressed, the vehicle failed to respond. After the accelerator pedal was depressed to the floorboard, the vehicle responded. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test drove the vehicle but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Joseph Airport Toyota (1180 W National Rd., Vandalia, OH 45377) who was unable to duplicate the failure after a test drive. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 21,000. The VIN was not available. The contact stated that the manufacturer representative will not offer any more assistance if the vehicle does not experience a hard failure. The vehicle is currently not in use.

11/6/2023

The contact owns a 2023 Toyota Tundra. The contact stated that while driving at various speeds, the navigation screen would shut off and then it would restart with no information. The contact would have to stop driving and reenter the information. The vehicle was taken to the dealer and the contact was informed that he needed to show proof of the failure for the issue to be repaired. The driver-side seat functions failed to operate as well as the lane departure warning system was inoperable. The vehicle was not repaired and the failures continued to occur. The contact stated that while his mother was driving at an unknown speed merging into traffic, the front passenger side of the vehicle collided with a trailer. The contact stated that the vehicle collision warning audio system failed to warn of a collision. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer where the dealer stated that the failure could not be duplicated or determined. The contact received a notification on the Toyota app for NHTSA Campaign Number: 23V566000 (Fuel System. Gasoline) the dealer was notified of the recall and informed the contact that the remedy was not available. The contact then inquired about the interim repairs which were to install protective materials and a clamp on the fuel tube however the dealer stated that they could not perform the interim remedy. The manufacturer was notified of the failures and that the dealer failed to complete the interim recall remedy, a case was opened. A Toyota engineer was sent to the dealer however, no failures were found with the vehicle. The approximate failure mileage was 7,000.

3/22/2024

The contact owns a 2023 Toyota Tundra. The contact stated that while driving at various speeds, the navigation screen would shut off and then it would restart with no information. The contact would have to stop driving and reenter the information. The vehicle was taken to the dealer and the contact was informed that he needed to show proof of the failure for the issue to be repaired. The driver-side seat functions failed to operate as well as the lane departure warning system was inoperable. The vehicle was not repaired and the failures continued to occur. The contact stated that while his mother was driving at an unknown speed merging into traffic, the front passenger side of the vehicle collided with a trailer. The contact stated that the vehicle collision warning audio system failed to warn of a collision. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer where the dealer stated that the failure could not be duplicated or determined. The contact received a notification on the Toyota app for NHTSA Campaign Number: 23V566000 (Fuel System. Gasoline) the dealer was notified of the recall and informed the contact that the remedy was not available. The contact then inquired about the interim repairs which were to install protective materials and a clamp on the fuel tube however the dealer stated that they could not perform the interim remedy. The manufacturer was notified of the failures and that the dealer failed to complete the interim recall remedy, a case was opened. A Toyota engineer was sent to the dealer however, no failures were found with the vehicle. The approximate failure mileage was 7,000.

3/22/2024

The tailgate opens on its own while I am traveling down the highway. I now have to brace anything I put in the bed of the truck lest the tailgate opens on the highway and I spill my load and cause a catastrophic injury or death on the highway. When shifting into Park, having to keep my brakes firmly engaged due to a periodic and rapid acceleration of the engine. At cruising speed, on the highway, a vibration that only occurs when climbing hills coupled with a rapid pulsing of the engine/transmission. At cruising speed, on a level ground, the transmission rapidly disengages and reengages. Weekly I have gauge and infotainment malfunctions wherein I have to turn off the truck and restart it to make the gauges work. The gauges just freeze and fail to respond. The compass flips direction. Malfunctioning gas gauge. The backdoors lock and will not unlock. Occasionally, when they lock, I have to crawl into the backseat, from the from seat and manually unlock the door from the inside of the truck. A flat tire where when I went to change it, the jack bent…in my driveway. I now have to carry a 3rd-party jack and tools to handle emergency repairs. A regular malfunction of the rearview mirror. A cracked drivers seat. 6-months after purchasing the truck, the door trim came off in my hand. When I spoke to the Toyota tech, he advised me that this was not covered under warranty, and suggested that some customers keep the trim off as “most of the trim was installed with double-sided tape and would just fail again”. Though, to be fair, he did offer to, at several hundred dollars a pop, keep replacing the trim every couple of months. While my Truck is parked in the garage, when the trucks system does an update, it opens my garage door.

7/21/2024

See attached document for complaint.

8/20/2024

See attached document for complaint.

8/20/2024

The contact owns a 2023 Toyota Tundra. The contact stated while driving 45 MPH, there was electrical smoke emerging from the starter. The low power and battery warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the starter needed to be replaced. While driving, there was a loud clucking sound detected, and the engine seized. The contact stated that the failure was related to NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 34,000. The VIN was not available.

10/1/2024