2012 Toyota RAV4 Owner Complaints

VEHICLE IS ONLY A FEW WEEKS OLD AND THE WINDSHIELD BEGAN DEVELOPING A CRACK FROM THE PASSANGER SIDE SPREADING TOWARDS THE CENTER OF AND DOWN TOWARDS THE BOTTOM OF THE PASSANGER SIDE. *TR

6/25/2012

I OPENED THE VEHICLE TRUNK TO PLACE A SMALL BOX INSIDE. WHEN I SHUT THE TRUNK DOOR, THE GLASS ON THE PASSENGER-SIDE, REAR QUARTER PANEL SHATTERED. THE LOCATION WAS PARTICULARLY TROUBLING BECAUSE THE WINDOW WAS LOCATED DIRECTLY BEHIND MY INFANT'S CAR SEAT. THERE WERE NO PRIOR SCRATCHES OR CRACKS ON THE PANE. ALSO, THERE WAS NOTHING ON OR NEAR THE GLASS THAT WOULD HAVE CONTRIBUTED TO THE INCIDENT. *TR

9/4/2012

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT UPON SHIFTING INTO DRIVE, THERE WAS A RAPID INCREASE IN THE ENGINE RPMS AND THE VEHICLE BEGAN TO SURGE FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL, BUT THE ENGINE CONTINUED TO REV. ANOTHER INDIVIDUAL OPENED THE DOORS AND TURNED OFF THE IGNITION. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,009.

2/29/2012

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND CRASH INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES TO HER LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,620. UPDATED 07/25/12*LJ THE CONSUMER STATED THE VEHICLE CHANGED GEARS ON ITS OWN, AND THE GAS PEDAL WENT TO THE FLOOR ON ITS OWN AS WELL. UPDATED 08/08/12

6/13/2012

UNABLE TO SECURE DRIVER'S SIDE SAFETY BELT ON 2012 TOYOTA RAV4 PURCHASED NEW IN OCTOBER 2012. *TR

5/28/2013

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN A CHILD SAFETY SEAT WAS PLACED IN THE REAR DRIVER SIDE OF THE VEHICLE, THE REAR MIDDLE SEAT BELT BUCKLE WOULD BE COVERED ABNORMALLY AND COULD NOT BE UTILIZED BY THE REAR MIDDLE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

10/30/2014

THIS IS A LEASED CAR. THIS DATE WAS THE FIRST EPISODE OF A RECURRING PROBLEM. EACH TIME IT TOOK PLACE ON A LOCAL STREET. EACH TIME AS THE DRIVER ( MY WIFE OR MYSELF ) WAS STEPPING ON THE BRAKE TO BRING THE CAR TO A FULL STOP THE CAR SUDDENLY STARTED TO ACCELERATE. THIS FIRST INCIDENT WAS NOTEWORTHY BUT WAS ATTRIBUTED TO THE NEWNESS OF THE VEHICLE. THE THREE INCIDENTS THAT FOLLOWED WERE CONSIDERABLY WORSE. WE CONTACTED THE DEALER FROM WHOM THE CAR IS LEASED AND WERE TOLD TO BRING THE CAR IN . WE BROUGHT THE CAR IN ON AUGUST 23 AND PICKED IT UP ON AUGUST 30. AT THAT TIME WE WERE TOLD THAT THE CAR HAD BEEN TESTED AND NOTHING WA WRONG WITH IT. IN OTHER WORDS, TOYOTA HAS NO EXPLANATION OF WHY THESE FOUR INCIDENTS TOOK PLACE. THIS VEHICLE WAS PURCHASED SO THAT WE COULD SAFELY TRANSPORT OUR GRANDCHILDREN.THE LACK OF RESOLUTION OF THE PROBLEM LEAVES US WITH AN UNSAFE VEHICLE THAT WE WOULD NEVER USE FOR THE ORIGINAL INTENDED PURPOSE.THE AUGUST 29, 2012, WALL STREET JOURNAL COLUMN 'ME AND MY CAR' HAS A LETTER DESCRIBING A VERY SIMILAR PROBLEM ON A TOYOTA HIGHLANDER THAT WAS BROUGHT TO THE DEALER TWICE. EACH TIME THE LETTER WRITER WAS TOLD WHAT SEEMS TO BE TOYOTA'S STOCK ANSWER, "NOTHING IS WRONG'. THE WSJ COLUMNIST RESPONDS THAT ' COMPLAINTS ABOUT THE ELECTRONIC SPEEDCONTROL SYSTEMS ON TOYOTA (AND OTHER BRANDS )ARE FREQUENT'. HE GOES ON TO SUGGEST THAT FIGURING THE CAUSE WILL TAKE SEVERAL VISITS TO TOYOTA. NO ADDITIONAL VISITS WERE SCHEDULED OR EVEN SUGGESTED BY TOYOTA. *TR

9/1/2012

DRIVING IN RUSH HOUR TRAFFIC AND BRAKING FOR CAR IN FRONT OF ME BUT NOTHING HAPPENED. READJUSTED MYSELF AND PRESSED HARDER ON BRAKES BUT STILL ROLLING. BRAKES TO FLOOR BUT STILL MOVING. HAD BRAKE PRESSED TO FLOOR AND ENDED UP ROLLING INTO CAR IN FRONT OF ME. MINOR SCRATCHES ON MY FRONT BUT NONE ON CAR AHEAD OF ME. GOT OUT BECAUSE I THOUGHT SOMEONE HIT ME FROM BEHIND BECAUSE COULDN'T EXPLAIN WHY I COULDN'T STOP. NO DAMAGE TO REAR. GOT BACK IN CAR AND DROVE HOME. BRAKES WORKED FINE SINCE. TOOK CAR TO DEALERSHIP ON SATURDAY BUT THEY COULD NOT FIND ANYTHING WRONG WITH THEM. UNSURE WHAT HAPPENED BUT I DID NOT SLAM ON BRAKES AND WAS ALERT AND PAYING ATTENTION WHEN BRAKES FAILED MOMENTARILY. DEALERSHIP ASSURED ME CAR WAS FINE. HASN'T HAPPENED SINCE. NOT SURE WHAT TO DO BUT SOMEONE FROM A RAV4 SITE SAID I SHOULD POST HERE. *TR

11/12/2012

THE CAR WAS PARKED IN THE DRIVEWAY WITH THE DOORS LOCKED AND THE WINDOWS ROLLED UP. SOMETIME BETWEEN 10PM AND 5:30AM THERE WAS A FIRE THAT CREATED ENOUGH HEAT TO MELT THE COATING ON THE FRONT WINDSHIELD AND BLOW OUT THE FRONT WINDSHIELD, MELT THE CENTER OF THE DASH AND THE AREA BETWEEN THE VISORS WHERE THE CONTROLS FOR THE SUNROOF AND INTERIOR LIGHTS WERE. IT ALSO CAUSED A SHORT IN THE WIRING THAT RESULTED IN TURNING ON THE HEADLIGHTS EVEN THOUGH THE SWITCH WAS OFF. WE HAD TO DISCONNECT THE CAR BATTERY TO TURN OFF THE LIGHTS. TOYOTA DID AN INVESTIGATION AND DECIDED THAT THE AURORA BE ANY BABY ON THE DASH SPONTANEOUSLY COMBUSTED IN THE MIDDLE OF THE NIGHT CAUSING THE FIRE AND DAMAGE. SINCE THERE HAVE BEEN REPORTS OF OTHER TOYOTAS HAVING PROBLEMS WITH ELECTRICAL I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS CASE. *JS

6/19/2012

ABRUPT SPEED CHANGES IN NORMAL SPEED AND CRUISE CONTROL, RADIO AND CLOCK FLASHING OCCASIONALLY, LOW TIRE PRESSURE CONSTANTLY, DAMAGE IN AIR CONDITIONING. *TR

1/15/2013

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

12/24/2012

WHILE ATTEMPTING TO ROLL THE VEHICLE FORWARD TO CLEAR A DOORWAY, THE VEHICLE JUMPED FORWARD ABOUT 6 FEET. AT THAT TIME I PULLED MY FOOT OFF THE GAS AND PUSHED THE BRAKE PEDAL TO THE FLOOR. THE VEHICLE STOPPED MOMENTARILY, THEN BEGAN TO ACCELERATE PICKING UP SPEED RAPIDLY AS EVIDENCED BY THE REVVING OF THE ENGINE. I CONTINUED TO PUMP THE BRAKE SINCE HOLDING IT TO THE FLOOR WAS DOING NOTHING. BY THIS TIME I HAD GONE THROUGH A CHAIN LINK FENCE, THROUGH A DITCH OVER A CURB AND CONTINUED TO PICK UP SPEED TO PASS THROUGH A CONCRETE BLOCK WALL AND INTO THE BACK OF A PARKED R.,THE VEHICLE IMPALING ITSELF ON THE STEEL PIPES OF A MOTORCYCLE CARRIER ATTACHED TO THE BACK OF THE R.V. THE VEHICLE COULD NOT MOVE ANY FURTHER BUT THE ENGINE WAS STILL REVVING. NEEDLESS TO SAY THE RAV4 WAS TOTALED AND AMAZINGLY I SUFFERED ONLY MINOR BUMPS AND BRUISES. AT NO TIME DID ANY OF THE AIR BAGS DEPLOY. *TR

1/27/2013

I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT HAND TURN. A CAR WAS COMING FROM THE LEFT. WITH MY FOOT ON THE BRAKE, THE CAR FELT AS IF IT WERE GOING TO TAKE OFF. I PUSHED MY FOOT ON THE BRAKE PEDAL AS FAR DOWN AS I COULD. LUCKILY, THE APPROACHING CAR TURNED DOWN THE STREET I WAS STOPPED ON AND I WAS ABLE TO TURN RIGHT. AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR SURGED FORWARD LIKE THE GAS PEDAL WAS STUCK. THIS HAPPENED ABOUT ONE QUARTER MILE FROM MY HOUSE. I MADE IT HOME SAFELY. AFTER I GOT IN THE DRIVEWAY, I TURNED OFF THE ENGINE AND RESTARTED THE CAR BACK UP AGAIN. I DROVE IT UP AND DOWN THE DRIVEWAY A FEW TIMES AND IT WAS FINE. MY HUSBAND CHECKED THE FLOOR MAT AND IT WAS IN PLACE. VERY SCARY! *TR

11/2/2012

ACCELERATING FROM A STOP LIGHT, THE CAR LOST POWER. THE ELECTRIC MOTOR STOPPED AND THE CHECK EV SYSTEM WARNING CAME ON. THERE WAS NO ENGINE POWER, POWER STEERING OR POWER BRAKES. THE CAR WAS STOPPED IN THE MIDDLE OF THE STREET. *TR

9/20/2013

MY 2012 HAS DONE THIS VIRTUALLY FROM DAY 1. WHEN BRAKING, THERE IS A SUDDEN ACCELERATION FOR 1/4 TO 1/2 SECOND AT THE TIME THE TRANSMISSION DOWNSHIFTS. I ALSO NOTICE IT WHILE DRIVING AT HIGH SPEEDS AND BRAKING. IT IS MORE DANGEROUS AT SLOWER SPEEDS ESPECIALLY WHEN BRAKING AT A LIGHT WITH SOMEONE IN FRONT OF YOU. IT FEELS LIKE YOU ARE PRESSING BOTH THE BRAKE AND ACCELERATOR AT THE SAME TIME. IT DOES NOT DO THIS ALL THE TIME. MAYBE ONCE OR TWICE A DAY. I THINK IT HAS TO DO WITH HOW HARD YOU BRAKE AND WHAT SPEED YOU ARE GOING. IT IS MOST NOTICEABLE JUST BEFORE YOU COME TO A STOP. IT ALWAYS HAPPENS JUST AS THE TRANSMISSION AUTOMATICALLY DOWNSHIFTS AND MOST NOTICEABLE WHEN IT DOWNSHIFTS TO SECOND OR FIRST. I NOTICE IT WHEN BRAKING SAY FROM 65 TO 55 MPH AS WELL, BUT THE SUDDEN ACCELERATION AT THAT SPEED HAS NO OR MINIMAL AFFECT AND IS NOT THAT NOTICEABLE. *TR

8/24/2012

I PARKED MY CAR IN RESIDENTIAL NEIGHBORHOOD AND PROCEEDED TO CROSS STREET WITH MY CAR PARKED BEHIND ME. THANKFULLY A MAN FACING CAR YELLED "YOUR CAR!" MY NEW CAR WAS ROLLING DOWN THE STREET BACKWARDS, GAINING SPEED DOWN THE INCLINE, HEADED FOR CURB, SIDEWALK AND HUGE TREE. I CHASED THE CAR DOWN THE STREET, GOT DOOR OPEN, JUMPED INSIDE VEHICLE AS IT WAS MOVING AND SLAMMED ON BRAKE, INJURING MY BACK AND SHOULDER IN THE PROCESS. THE PUSH-BUTTON START ALLOWED CAR TO "FREE-WHEEL" OUT OF CONTROL WHEN TURNED OFF, LEFT IN DRIVE, AND KEY LEFT IN CAR. I AM IN AND OUT OF CAR MANY TIMES A DAY. NO OTHER CAR I HAVE EVER OWNED WILL ALLOW ME, WITHOUT WARNING, TO LEAVE CAR IF LEFT IN "DRIVE". I WAS NOT INFORMED BY TOYOTA THAT PUSH-BUTTON IGNITION WOULD ALLOW MY CAR TO BECOME A POTENTIAL WEAPON, FREE WHEELING, IF LEFT IN DRIVE AND UNATTENDED. I WOULD LIKE THIS SITUATION TO BE REMEDIED TO SAVE LIVES AND PROPERTY DAMAGE. EVEN AFTER GOING THROUGH THIS FRIGHTENING EXPERIENCE, I CANNOT BE SURE IT WON'T HAPPEN AGAIN WITHOUT AN EFFECTIVE WARNING SYSTEM. *TR

9/25/2012

NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS PA IN TRAFFIC 30 MPH HIT BRAKE TO SLOW FOR TRAFFIC LIGHT INSTEAD RAV ACCELERATED ENGINE REVVING LOUDLY PUT IN NEUTRAL TO STOP. 4TH-TRAVELING 20 MPH AT LOCAL PARK 3/7/15 APPROACHING STOP SIGN CAR IN FRONT APPLIED BRAKES, HIT MY BRAKES & CAR ACCELERATED PUT CAR INTO NEUTRAL ENGINE REVVING LOUDLY THEN APPLIED BRAKES TO STOP-DROVE DIRECTLY TO TOYOTA DEALERSHIP ADVISOR CHECKED FLOOR MATS STATED WERE PROPERLY PLACED. I MADE APPT AT DEALERSHIP ON 3/10. TOYOTA'S CONCLUSION-NOTHING WRONG STATED "POSSIBLE PEDAL MISAPPLICATION", SUGGESTED I BUY FLAT TOYOTA FLOOR MATS HAD WEATHERTECHS, I PURCHASED NEW DRIVER'S MAT & TOYOTA INSTALLED. 5TH-5/25/15 LEAVING GROCERY STORE 10 MPH WENT TO STOP BEFORE EXITING LOT RAV WOULD NOT STOP ENGINE LOUD THREW INTO NEUTRAL FINALLY STOPPED. 5/25/15 EMAILED CEO OF TOYOTA N AMERICA RECEIVED CALL BACK & MADE APPT FOR 5/29/15 TO HAVE RAV LOOKED OVER AGAIN AT DEALERSHIP FOR SUDDEN ACCELERATION ISSUES. RECEIVED CALL BACK ON 5/29/15 FROM NICKI @ TOYOTA EXECUTIVE OFFICE-STATED THAT TOYOTA STANDS BY THEIR MARCH 2015 ASSESSMENT THAT THERE IS NOTHING WRONG WITH MY RAV & IF I HAVE IT TOWED TO DEALERSHIP BY AAA, I WOULD BE RESPONSIBLE FOR ALL COSTS TO HAVE MY VEHICLE SERVICED AT DEALERSHIP, WOULD NOT BE COVERED UNDER ANY WARRANTIES. I HAVE BEEN DRIVING FOR 40+ YEAR & POSSIBLE PEDAL MISAPPLICATION 5 X'S IS A BUNCH OF BULL.

5/29/2015

THE DRIVERS SIDE VISOR KEEPS FALLING DOWN AND BLOCKING MY VIEW WELL DRIVING. THE VISOR SEEMS TO BE DEFECTED OR POORLY MADE.

8/22/2015

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

12/24/2012

BRAKES FAILED TO WORK. WOULD NOT STOP. *TR

9/10/2013

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

12/24/2012

I WAS SLOWLY MANEUVERING INTO A PARKING SPACE WHEN THE CAR REVVED UP, JUMPED OVER THE CONCRETE BARRIER, OVER THE CURB AND SIDEWALK. I WAS HEADED DIRECTLY TOWARD A BUILDING AND A LARGE PLATE GLASS WINDOW. THE BRAKES DID NOT STOP THE CAR, AND FELT SQUISHY WHEN I PUSHED THEM ALL THE WAY TO THE FLOOR. I SWERVED TO THE RIGHT, TURNED OFF THE KEY AND HIT A PARKED CAR IN ORDER TO STOP. I ALSO WANT TO MENTION THAT THE TIRE PRESSURE GAUGE LIGHT WOULD COME ON ANY TIME I WAS DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH. *TR

9/27/2013

ON JANUARY 25 2014 I WAS DRIVING IN S SNOWY AND ICY CONDITIONS. I WAS ONLY DRIVING ABOUT 20 MILES AN HOUR. WHEN BRAKING, TURNING CORNERS, OR GENERALLY DRIVING ON THE BAD ROADS, THE ELECTRONIC STABILITY CONTROL, ANTI-LOCK BRAKES, AND TRACTION CONTROL FEATURES OF MY RAV4 DID NOT WORK, CAUSING THE CAR TO SLIDE ALL OVER THE ROAD, ALMOST CAUSING ME TO HIT ANOTHER VEHICLE. THIS HAS CONTINUED THROUGHOUT THE WINTER; THE LIGHT FOR STABILITY CONTROL ON THE DASHBOARD GOES ON, BUT THE ANTI LOCK BRAKES, ESC, AND TRACTION CONTROL DO NOT WORK AND THE RAV4 SLIDES ALL OVER. GIVEN THE BAD WEATHER WE ARE EXPERIENCING THIS WINTER, IT HAS CAUSED ME TO NOT DRIVE THE VEHICLE, WHICH IS A MAJOR INCONVENIENCE FOR OUR FAMILY. I TOOK THE RAV4 INTO THE LOCAL TOYOTA DEALER FOR THIS ISSUE ON JANUARY 31, 2014. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM IN THEIR SHOP SO DISMISSED IT WITH NO ACTION AND NO REPAIR I READ A COUPLE OF WEEKS OTHER THAT TOYOTA HAS RECALLED RAV4'S FOR EXACTLY THIS ISSUE; HOWEVER, WHEN I CALLED THE DEALER ABOUT THE RECALL, HE STILL INSISTS THAT THERE IS NOTHING WRONG WITH MY RAV4. SO FAR I HAVE GOTTEN NOTHING FROM TOYOTA ABOUT THIS RECALL, AND I DON'T FEEL SAFE DRIVING THE RAV4 THIS WINTER, A MAJOR INCONVENIENCE IN COMMUTING TO WORK. I FEEL MY RAV4 IS UNDRIVABLE THIS WINTER. *TR

2/28/2014

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/17/15. *JB

4/21/2015

THE ANGLE OF THE FORWARD-LEANING HEADRESTS MAKES IT IMPOSSIBLE TO SIT UP STRAIGHT WHILE DRIVING. THEY PUSH THE DRIVER'S HEAD FORWARD, CAUSING NECK AND BACK PAIN. VERY UNCOMFORTABLE AND DANGEROUS SINCE MANY PEOPLE ARE TURNING THE HEADRESTS AROUND IN ORDER TO DRIVE COMFORTABLY. THANK YOU. *TR

5/25/2012

THE HEAD RESTRAINT WILL NOT LET ME SIT UP COMFORTABLY. IT PUSHES MY HEAD FORWARD CAUSING NECK PAIN. CAN'T JUST LEAN SEAT BACK MORE AS SOME SUGGEST. THAT WOULD JUST DECREASE THE INADEQUATE BACK SUPPORT IN THE SEAT EVEN FURTHER! *TR

10/15/2012

MY REAR SUSPENSION PERIODICALLY THUMPS A FEW MINUTES AFTER I START DRIVING THE VEHICLE AND IS MOST NOTICEABLE ON A DIRT ROADS. IT SOUNDS LIKE A ROCK IS HITTING THE UNDERSIDE OF THE CAR, BUT I KNOW IT IS NOT A ROCK! IT ONLY DOES IT ONCE. IT'S LIKE THE SUSPENSION IS BINDING AND THEN RELEASES AFTER A CERTAIN DISTANCE DOWN THE ROAD. *TR

8/24/2012

SUDDEN ONSET INTERMITTENT HARD SHAKING VIBRATION AND METAL-LIKE LOUD RATTLING COMING FROM DRIVER BACK WHEEL/AXEL REGION BEGINS AT 35-40MPH (WHEN DRIVING STRAIGHT ON RESIDENTIAL ROADS, ESPECIALLY WHEN ROAD IS ROUGH). FEELS LIKE SOMETHING UNDER THAT CORNER OF THE CAR IS GOING TO CRACK APART/CAVE IN. IS THIS SAME REAR SUSPENSION ISSUE THAT THE 2006-2011 RAV4 WAS RECALLED FOR?

6/6/2016

BRAKES FAILED TO WORK. WOULD NOT STOP. *TR

9/10/2013

I CAN NOT GIVE THE INFO. THAT YOU ARE ASKING ME ABOUT THE DAMAGE OF MY VEHICLE IN THE ABOVE QUESTION ,BECAUSE IT KEEPS DELETING MY ANSWERS. ON THIS PAST 12/16/2013 AT 3:15PM I WAS PULLED OVER BEHIND A CHEVY,TRAILBLAIZER WAITING FOR A EMERGENCY VEHICLE TO PASS BY,SUDDENLY MY NEW RAV-4 DECIDED THAT IT WANTED TO GO FOR A FAST RIDE,WETHER I LIKED IT,OR NOT.I LOOKED DOWN AT MY FEET TO SEE WHAT WAS THE CAUSE OF THE PROBLEM AND I HAD MY FOOT ON THE BRAKE ALL THE WAY TO THE FLOOR. BY THE TIME I LOOKED BACK-UP,IT WAS TO LATE FOR ME TO PULL-UP ONTO THE EMERGENCY BRAKE,OR PUT INTO (N).THIS WAS MY THIRD INCEDENT WITH THIS HAPPENING,EVERY BODY KEEPS SAYING THAT THIS HAPPENED ON 12/19/2013,NOT SO ! ON 01/11/2013 I ALMOST KILLED A GIRL PUSHING A BABY CARRIAGE AND HOLDING HANDS WITH HER LITTLE BOY IN A CROSSWALK AT 12/30 PM.I REPORTED THIS TO TOYOTA AND THEY INVESTIGATED IT AND SAID,"ALL 14 ACCIDENTS WHERE MY FAULT ,BECAUSE OF THE MATTS ON MY FLOOR."I JUST HAD MY INSURANCE CO. INVESTIGATE IT THE OTHER DAY.I DON'T HAVE ALL THE RESULTS BACK YET! ROCKINGHAM TOYOTA AND SCION,NH. SOLD ME THIS CAR ,I GAVE THEM TWO TRADE-INS,A 2010 CAMARO SS,RS,AND MY 2002 TOYOTA TUNDRA WHICH I BROUGHT TO THEM THAT NIGHT FOR A RECALL ON MY TRUCK,TO REPLACE THE ROTTED-OUT FRAME,AND ROTTED-OUT REAR BRAKES.THEY SAID NO TO FIXING MY BRAKES,AND I HAD THE RECALL LETTER TO SHOW THEM.DID NOT HELP! SO THEY SOLD ME THIS LEMMON,AND SENT ME A CHECK IN THE MAIL FOR $23,000.I GOT RIPPED-OFF,THEY CLOSED THE DEALERSHIP WHILE I WAS SIGNING PAPERS,AND THEY WOULD NOT LET ME NEAR MY TRUCK AND CAMARO.HE SAID "COME BACK TOMORROW TO GET YOUR BELONGINGS OUT OF THEM".I WENT BACK THE NEXT DAY ,AND WAS TOLD THAT I WAS TO LATE,THE AUTOS ARE ON A TRAIN WRITE NOW,HEADING TO WISSCONSIN.HELP ME PLEASE ! *TR

3/29/2014

ON SEPTEMBER 6, 2014 AT 4:20PM WHILE PULLING FORWARD INTO A PARKING SPACE THE CAR HAD AN UNINTENDED ACCELERATION. THIS IS THE THIRD TIME WITH THE EXACT SAME CIRCUMSTANCES. I PULLED FORWARD INTO A PARKING SPACE AND STOPPED. I PLACED THE CAR INTO REVERSE WITH MY FOOT ON THE BRAKE TO RE-ADJUST THE POSITION OF THE VEHICLE IN THE SPACE. BACKED OUT WITHOUT APPLYING FOOT TO ACCELERATOR. I APPLIED THE BRAKED WHEN CAR WAS OUT OF THE SPACE. WITH FOOT ON BRAKE THEN SHIFTED INTO DRIVE AND THE CAR IMMEDIATELY ACCELERATED TO 4,000 RPMS. WITH MY FOOT FIRMLY ON THE BRAKE THE CAR CONTINUED AT 4,000 RPMS FOR THREE SECONDS THEN DROPPED THE RPMS TO 1100. THE WEATHER WAS CLEAR, 84 DEGREES, 77% HUMIDITY, DRY PAVEMENT, NO ALL WEATHER FLOOR MATS. THE CAR HAD RECENTLY HAD AN ECU PROGRAMMING UPDATE AT 17,000 MILES, WHEN AT TOYOTA FOR AN OIL CHANGE. THE PROBLEM STARTED IMMEDIATELY AFTER THE PROGRAMMING UPDATE. I HAVE HAD THE VEHICLE BACK TWICE AND TOYOTA CAN NOT FIND THE ISSUE. *TR

9/11/2014

THIS HAS HAPPENED ABOUT THREE TIMES. WHEN I AM STOPPING THE CAR WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY REVS UP AND I HAVE TO REALLY EXERT PRESSURE ON THE BRAKE TO PREVENT THE CAR FROM LURCHING AHEAD. AFTER A FEW SECONDS OF BRAKING, THE ENGINE STOPS REVVING.

9/17/2015

DRIVER SIDE WINDOW SPONTANEOUSLY EXPLODED AND SHATTERED, SENDING GLASS PARTICLES THROUGHOUT THE PASSENGER COMPARTMENT. DRIVER SUSTAINED SMALL CUT TO LEFT MIDDLE FINGER. ROAD CONDITIONS WERE SUNNY AND DRY WITHOUT ROAD HAZARDS. NO OTHER VEHICLES IN VICINITY. NO GRAVEL ON ROAD. WINDOW APPEARED TO BE INTACT PRIOR TO THIS SPONTANEOUS INCIDENT. *TR

10/21/2012

DRIVER DOOR AN D WINDOW AND COORDINATED LOCK ARE OUT OF SYNC: DRIVE ABOUT 1 MILE AND LOCK CLOSES LIKE SOUND OF BULLET. HAD BEGUN ABOUT 6 MOS. FOLLOWING PURCHASE (AUG, 2012). TAKING TO DEALER TOMORROW & LEAVING CAR UNTIL PROPERLY REPAIRED! THIS IS A TOYOTA RAV4 (2012), PURCHASED NEW. *TR

11/5/2014

I HAD JUST GOTTEN ON A 6 LANE EXPRESSWAY WITH A 45 MPH SPEED LIMIT. HANDS AT TEN AND TWO - JUST WATCHING THE ROAD GOING ABOUT 40 MPH IN THE FAR LEFT LANE SO PEOPLE COULD TURN ON THE ROAD. I HAD BEEN HAVING A CLUNKING SOUND WHEN I WOULD PULL OUT OF MY DRIVEWAY FOR AWHILE BUT DIDN'T WANT TO GO BACK TO THE DEALER BECAUSE I HAD JUST GOTTEN A 10,000 MILE OIL CHANGE AND AFTER REMOVING A TIRE WITH A NAIL IN IT FOUND THEY HAD TO ORDER THE TIRE, WHICH TOOK 3 WEEKS TO GET (APPARENTLY RUN FLAT TIRES ARE STILL IN JAPAN,,) SO, I BACK TO MY NEAR DEATH EXPERIENCE- I WAS DRIVING SLOWER THAN THE SPEED LIMIT DOWN THE ROAD WHEN I LOST ALL STEERING IN MY VEHICLE AND I WAS HEADED INTO ONCOMING TRAFFIC. I HIT THE TALL CEMENT MEDIAN AND I PULLED AS HARD AS I COULD BACK TO THE RIGHT. AFTER I HIT I HAD A LITTLE CONTROL AGAIN. WITH BOTH DRIVERS SIDE TIRES STRIPED FLAT I HAD ENOUGH STEERING TO PUT MY HAZARDS ON AND GET BACK ON THE CORRECT SIDE OF THE ROAD AND PULL THE THING INTO A SIDE PARKING LOT TO BE TOWED. I FEEL LIKE THE THING IS TRYING THE KILL ME! WARRANTY HAS TO COVER THIS BUT I THINK I'M GONNA HAVE TO TRADE IT IN. TOO SCARED TO DRIVE THE [XXX] THING. ATLLEAST I HAVE TWO WITNESSES THAT CAN VERIFY MY EVENT INCASE TOYOTA TRIES TO SCREW ME OVER. RAV4S R DANGEROUS VEHICLES AND SOMETHING HAS TO BE RECALLED OR PEOPLE R GOING TO DIE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/14/2013

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD ALSO EXPERIENCED A FAILURE IN WHICH THE REAR PASSENGER SIDE TIRE CONSTANTLY HAD TO BE REFILLED WITH AIR. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP FOR INSPECTION AND REPAIR BUT THE DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

3/10/2016

WITHIN 6 MONTHS OF PURCHASE OF NEW TOYOTA RAV4 VEHICLE, WE HAD ONSET OF ACID SMELL WHENEVER AIR-CONDITIONER TURNED ON. AFTER ABOUT 3 MINUTES, THE ODOR DISSIPATES, AND AIR-CONDITIONER FUNCTIONS ADEQUATELY. THERE IS NO ODOR WHEN HEAT IS TURNED ON. WE HAD NO TIME TO DEAL WITH IT FOR SEVERAL MONTHS, BUT ABOUT A YEAR AFTER PURCHASE WE WENT TO TOYOTA DEALER (WHERE WE BOUGHT THE CAR) TO COMPLAIN ABOUT THE ODOR. THEY CHANGED THE AIR-CONDITIONER FILTER, BUT STILL THE ODOR PERSISTS. ONLY THE DEALER HAS WORKED ON OUR CAR. IS THE ACID VAPOR HARMFUL TO THE OCCUPANTS OF OUR CAR? WHY DOESN'T IT GO AWAY? THE DEALER DOESN'T KNOW HOW TO FIX IT...WHAT SHOULD WE DO? IT HAS NOW BEEN GOING ON FOR ABOUT 1.5 YEARS! *TR

11/22/2014

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE TO ANY OF THE DEALERS. A RECALL NOTICE WAS ALSO RECEIVED FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL WERE ALSO NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 06/23/16*LJ

4/25/2016

ON A SUNNY HOT DAY VEHICLE WAS PARKED FOR APPROX 20 OUTSIDE. ENTERED THE VEHICLE ONCE NO MISHAP. UPON SECOND ENTRY "3 MINUTES APART" WHEN DOOR WAS CLOSED REAR WINDOW JUST FELL APART. I FOUND GLASS ON THE GROUND OUTSIDE OF THE VEHICLE AND THE REMAINING GLASS IN THE VEHICLE. WHAT APPEARS TO HAVE HAPPEN IS THE REAR WINDOW EXPLODED. NOT AWARE OF ANY PRIOR DAMAGE TO THE WINDOW. TOYOTA WAS GIVEN TWO ATTEMPTS TO REVIEW THE GRIEVANCE ON EACH OCCASION CLAIMING OWNER FAULT OR RESPONSIBILITY. *TR

8/5/2013

2012 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED ON SIX OCCASIONS, THE VEHICLE ACCELERATED, WHEN THE BRAKE WAS APPLIED. THE BRAKE PEDAL WAS ABOUT 2 1/2 INCHES AWAY FROM THE ACCELERATOR PEDAL. THE CONSUMER BELIEVED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER.

11/6/2013

I HAD JUST GOTTEN ON A 6 LANE EXPRESSWAY WITH A 45 MPH SPEED LIMIT. HANDS AT TEN AND TWO - JUST WATCHING THE ROAD GOING ABOUT 40 MPH IN THE FAR LEFT LANE SO PEOPLE COULD TURN ON THE ROAD. I HAD BEEN HAVING A CLUNKING SOUND WHEN I WOULD PULL OUT OF MY DRIVEWAY FOR AWHILE BUT DIDN'T WANT TO GO BACK TO THE DEALER BECAUSE I HAD JUST GOTTEN A 10,000 MILE OIL CHANGE AND AFTER REMOVING A TIRE WITH A NAIL IN IT FOUND THEY HAD TO ORDER THE TIRE, WHICH TOOK 3 WEEKS TO GET (APPARENTLY RUN FLAT TIRES ARE STILL IN JAPAN,,) SO, I BACK TO MY NEAR DEATH EXPERIENCE- I WAS DRIVING SLOWER THAN THE SPEED LIMIT DOWN THE ROAD WHEN I LOST ALL STEERING IN MY VEHICLE AND I WAS HEADED INTO ONCOMING TRAFFIC. I HIT THE TALL CEMENT MEDIAN AND I PULLED AS HARD AS I COULD BACK TO THE RIGHT. AFTER I HIT I HAD A LITTLE CONTROL AGAIN. WITH BOTH DRIVERS SIDE TIRES STRIPED FLAT I HAD ENOUGH STEERING TO PUT MY HAZARDS ON AND GET BACK ON THE CORRECT SIDE OF THE ROAD AND PULL THE THING INTO A SIDE PARKING LOT TO BE TOWED. I FEEL LIKE THE THING IS TRYING THE KILL ME! WARRANTY HAS TO COVER THIS BUT I THINK I'M GONNA HAVE TO TRADE IT IN. TOO SCARED TO DRIVE THE [XXX] THING. ATLLEAST I HAVE TWO WITNESSES THAT CAN VERIFY MY EVENT INCASE TOYOTA TRIES TO SCREW ME OVER. RAV4S R DANGEROUS VEHICLES AND SOMETHING HAS TO BE RECALLED OR PEOPLE R GOING TO DIE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/14/2013

NOT SURE OF DATE, BUT THE OUTSIDE HOUSING OF SPARE TIRE CAME OFF GOING THRU CAR WASH... THIS WAS AN AUTOMATIC WASH NO BRUSHES WAS USED. NOW IT IS POSSIBLE THAT THIS COULD HAD HAPPEN ON THE ROAD AND I'M JUST WONDERING IF THIS HAS HAPPEN TO OTHER TOYOTA VEHICLES... I DID TAKE IT THE FOX TOYOTA AND THEY FIXED THE INNER HOUSING BECAUSE THE SCREW ANCHOR WAS LOOSE AND HAD TO BE REPLACED. *TR

2/3/2014

TRYING TO USE THE 'HANDS FREE' FEATURE OF THE BLUETOOTH FEATURE IN THE RAV4 TOYOTA, I RAN INTO A CURB TRYING TO FIND A TELEPHONE NUMBER IN THE PHONE BOOK. I HAD TO PURCHASE A NEW TIRE FOR OVER $200. AND I JUST HAD THE CAR FOR APPROX 2 OR 3 DAYS. I CAN'T BELIEVE TOYOTA WOULD EVEN HAVE A BLUETOOTH FEATURE THAT REQUIRES YOU TO USE THE ROTARY TUNER TO FIND A TELEPHONE NUMBER. THE SALESPERSON TOLD ME TO GET A SMART PHONE AND IT MAY HELP, BUT IT DID NOT. THE BLUETOOTH IN MY RAV4 IS ALMOST USELESS! WHO WOULD DESIGN OR PUT INTO A CAR A FEATURE THAT WOULD ALMOST INSURE ACCIDENTS IF USED AS DESIGNED? I THOUGHT I WAS GETTING A BLUETOOTH THAT WOULD ALLOW VOICE COMMANDS. AS IT IS, I CAN ONLY USE VOICE COMMANDS USING MY PHONE AND ONLY TALK USING BLUETOOTH. -- SOME HANDS FREE FEATURE!!! MY 1999 CAMRY HAD A BETTER INTERFACE WITH MY FLIP PHONE THAN MY 2012 RAV4. I FEEL THE FEATURE WAS MIS-REPRESENTED. I HAVE SPENT THE LAST TWO YEARS TRYING TO GET MY SAMSUNG GALAXY S3 TO WORK WITH THE RAV4 BLUETOOTH. IT IS USELESS. I THINK TOYOTA SHOULD UPDATE THE SOFTWARE OR WHATEVER IS NEEDED IN MY RADIO TO GET THE HANDS-FREE FEATURE MORE USABLE. *TR

6/7/2014

DRIVER DOOR AN D WINDOW AND COORDINATED LOCK ARE OUT OF SYNC: DRIVE ABOUT 1 MILE AND LOCK CLOSES LIKE SOUND OF BULLET. HAD BEGUN ABOUT 6 MOS. FOLLOWING PURCHASE (AUG, 2012). TAKING TO DEALER TOMORROW & LEAVING CAR UNTIL PROPERLY REPAIRED! THIS IS A TOYOTA RAV4 (2012), PURCHASED NEW. *TR

11/5/2014

WITHIN 6 MONTHS OF PURCHASE OF NEW TOYOTA RAV4 VEHICLE, WE HAD ONSET OF ACID SMELL WHENEVER AIR-CONDITIONER TURNED ON. AFTER ABOUT 3 MINUTES, THE ODOR DISSIPATES, AND AIR-CONDITIONER FUNCTIONS ADEQUATELY. THERE IS NO ODOR WHEN HEAT IS TURNED ON. WE HAD NO TIME TO DEAL WITH IT FOR SEVERAL MONTHS, BUT ABOUT A YEAR AFTER PURCHASE WE WENT TO TOYOTA DEALER (WHERE WE BOUGHT THE CAR) TO COMPLAIN ABOUT THE ODOR. THEY CHANGED THE AIR-CONDITIONER FILTER, BUT STILL THE ODOR PERSISTS. ONLY THE DEALER HAS WORKED ON OUR CAR. IS THE ACID VAPOR HARMFUL TO THE OCCUPANTS OF OUR CAR? WHY DOESN'T IT GO AWAY? THE DEALER DOESN'T KNOW HOW TO FIX IT...WHAT SHOULD WE DO? IT HAS NOW BEEN GOING ON FOR ABOUT 1.5 YEARS! *TR

11/22/2014

WITHOUT CAUSE OR REASON, THE "BRAKE ACTUATOR" CIRCUIT MALFUNCTIONED CAUSING THE CAR TO LOSE CRUISE CONTROL, ABS, ANTI-SKID AND SPORADIC TAIL LIGHT PROBLEMS (LIGHTS WILL STAY ON OR COME ON WHEN THE CAR IS PARKED). I BROUGHT IT TO MY TOYOTA DEALER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM. THE NEXT DAY, THE ROADS WERE SNOW COVERED AND THE BRAKES LOCKED UP APPROACHING AN INTERSECTION CAUSING THE CAR TO SKID INTO ANOTHER VEHICLE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, AFTER THE BODY WAS REPAIRED, THEY LOCATED THE PROBLEM AND SAID IT WOULD COST $2900 TO REPLACE. BEFORE I WAS ABLE TO HAVE THE VEHICLE REPAIRED, THE WIRING CAUGHT FIRE, PROBABLY BECAUSE THE TAILLIGHTS CAME ON BY THEMSELVES DURING THE NIGHT, AS THEY OCCASIONALLY DID (WITHOUT A KEY IN THE IGNITION). THE CAR WAS TOWED TO THE TOYOTA DEALER WHO ESTIMATES UPWARDS OF $10,000 FOR REPAIRS TO THE COMPUTER AND WIRING SYSTEM. THE TOYOTA SERVICE MANAGER RECOMMENDS WE SELL THE $19,000 CAR FOR "WHOLESALE." INSURANCE WILL NOT COVER THE DAMAGE AS IT WAS A MECHANICAL MALFUNCTION. TOYOTA CORP. IN CALIFORNIA, CONSUMER EXPERIENCES DEPARTMENT, WILL NOT GIVE ME ANY HELP AS THE CAR IS 21,000 OVER THE 36,000 MILE WARRANTY. HOW OR WHERE CAN I GET A LAWYER OR CONSUMER ADVOCATE TO HELP ME?

6/23/2015

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD BECAME SO FOGGY THAT THE DRIVER COULD NOT SEE THE ROAD UNTIL THE RAIN STOPPED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR DIAGNOSTIC TESTING. IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME IT RAINED AT NIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

3/22/2016

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE 4-WHEEL DRIVE, TRACTION CONTROL, AND THE CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITOL TOYOTA (783 AUTO GROUP AVE, NE, SALEM, OREGON 97301) WHERE THE TECHNICIAN TURNED OFF THE CHECK ENGINE INDICATOR AND PERFORMED AN OIL CHANGE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,655.

2/20/2018