2014 Toyota Prius V Owner Complaints

Complaint Summary
The 2014 Toyota Prius V has 108 reported complaints.
- Top issues involve service brakes and electrical system.
Reliability Score
Reliability Score
Based on 108 complaints
Most Frequent Issues
SERVICE BRAKES
31 28.7%
ELECTRICAL SYSTEM
12 11.1%
ENGINE
12 11.1%
UNKNOWN OR OTHER
12 11.1%
FUEL/PROPULSION SYSTEM
8 7.4%
Quick Insights
The top category is SERVICE BRAKES, accounting for 28.7% of all complaints.
Owners have reported issues across 19 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2014 Toyota Prius V
The 2014 Toyota Prius V has 108 owner complaints in this dataset. SERVICE BRAKES is the most common complaint category, representing about 29% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2014 Toyota Prius V are SERVICE BRAKES (31), ELECTRICAL SYSTEM (12), ENGINE (12).
Are these complaints a serious red flag?
Potentially. 74 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2014 Toyota Prius V?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 19 of 19 systems
SERVICE BRAKES
31 Reports29% of totalPreviewing the first 2 complaint summaries.
WE WERE IN STOP AND GO TRAFFIC ON THE HIGHWAY FOR JUST OVER A HALF HOUR WITH MY TWO YOUNG CHILDREN IN THE CAR. SPEEDS BELOW 10 MILES PER HOUR. AT THE TIME OF INCIDENT, WE WERE TRAVELING BETWEEN 5-7 MPH. TRIED COMING TO A STOP WITH ABOUT 10 FEET BETWEEN OUR CAR AND A BIG RIG IN FRONT. THE BRAKES WOULDN'T EGANGE. REPEATEDLY STOMPED ON THE BRAKE PEDAL BETWEEN 5 TO 10 TIMES. CAR BREAK WOULD NOT ENGAGE AND WE ROLLED INTO BIG RIG BUMPER. THIS GAVE US A CHANCE TO POWER DOWN THE CAR WITH THE PUSH/START BUTTON.
5/19/2015
I EXPERIENCED SUDDEN BUT MOMENTARY BRAKING WHEN TRAVELING AT HIGH SPEED (> 50 MPH) WHILE EITHER ENTERING RO EXITING HWY. THIS OCCURRED TWICE IN LAST TWO MONS. I DROVE MY CAR TO CLOSEST DEALERSHIP THE 2ND TIME THIS HAPPENED (NOV. 21, 2105; WALDORF MD TOYOTA), WHO TOLD ME THEY RECEIVED AN EMAIL (BUT NO RECALL) FROM TOYOTA CORPORATE ABOUT THIS ISSUE. DEALERSHIP COULD NOT DETECT THE PROBLEM OR REPRODUCE IT SO, AS INSTRUCTED BY DEALERSHIP, I CALLED TOYOTA CORPORATE NOV. 23, 2015 TO GET CASE NUMBER ASSIGNED. AT ONE POINT, TOYOTA REPRESENTATIVE DEMANDED "WHAT DO YOU WANT FROM TOYOTA?" CASE WAS 'ESCALATED' BUT NO CASE WORKER WAS ASSIGNED UNTIL NOV. 30, 2015. TOYOTA CORPORATE STATED THAT THE TECHNICIAN HAD TO REPRODUCE THE PROBLEM AND IF THEY CANNOT, THERE WAS NO PROBLEM AND DEALERSHIP WOULD RETURN MY CAR TO ME WITHOUT REPAIR. THE DEALERSHIP PROTESTED AND SAID THEY OT REQUIRED TO REPRODUCE THE PROBLEM AS IT WAS AN EPISODIC AND RARE EVENT. FURTHER, THEY WOULD NOT RETURN MY CAR TO ME UNTIL THE PROBLEM WAS FIXED BECAUSE IT WAS A SAFETY ISSUE. WALDORF TOYOTA STILL HAS MY CAR (OVER TWO WEEKS NOW AS TODAY IS DEC. 9, 2015). THEY HAVE NOT RECEIVED ANY FURTHER GUIDANCE BUT ARE WAITING FOR THE FIELD TECHNICAL SPECIALIST TO EXAMINE THE CAR. I FINALLY RECEIVED A CALL FROM CUSTOMER RELATIONS AT THE REGIONAL OFFICE (CENTRAL ATLANTIC TOYOTA) TO AUTHORIZE ACCESS TO THE EDR (ELECTRONIC DATA RECORDER). THIS MEANS OVER TWO WEEKS HAVE PASSED BEFORE EVEN THE FIRST STEP WAS TAKEN BY TOYOTA TO DIAGNOSE THE PROBLEM.
12/9/2015
ELECTRICAL SYSTEM
12 Reports11% of totalPreviewing the first 2 complaint summaries.
AFTER PARKED FOR 20 MINUTES, THE CAR IS DEAD, HAD TO JUMP START. BATTERY WAS REPLACED BY THE DEALER, BUT THE ISSUE WAS NOT TAKING CARE OF. AT LEAST 3 MORE TIMES SINCE THE BATTERY REPLACEMENT, I FOUND MY CAR WAS AGAIN DED AFTER PARKING, CAN NOT EVEN OPEN THE DOOR WITH REMOTE. BUT ALL 3 TIMES THE CAR WAS ABLE TO POWER ON AFTER A FEW MINUTES ON IT'S OWN WHILE WAITING FOR TOW... ABOVE THAT, THE CLOCK, TRIP ODOMETER AND TEMP SETTINGS WERE RESETTING ON RANDOM TIMES SINCE 650 MILES, AS WELL AS THE RADIO WHICH WILL TURN ON AND OFF AT RANDOM. DEALER REPLACED THE RADIO BUT IT STILL DOES THE SAME. I WAS TOLD THAT THEY (DEALER) CAN'T TELL ANYTHING WRONG WITH THE CAR, AND CAN'T DO ANYTHING ABOUT IT, UNLESS IT'S DEAD WHILE IT'S IN THEIR SHOP, EVEN AFTER I SHOWED THEM THE PHOTOS AND VIDEOS OF THE ISSUES.
7/23/2015
VERMIN ATTRACTED TO ECO-FRIENDLY HIGH-VOLTAGE WIRING SHEATH LOCATED IN ENGINE COMPARTMENT. VERMIN CHEWED THROUGH SHEATHING AND EXPOSED BARE HIGH-VOLTAGE ELECTRICAL CABLE. VEHICLE PARKED AND SECURED WHEN EVENT OCCURRED.
2/16/2016
ENGINE
12 Reports11% of totalPreviewing the first 2 complaint summaries.
AFTER PARKED FOR 20 MINUTES, THE CAR IS DEAD, HAD TO JUMP START. BATTERY WAS REPLACED BY THE DEALER, BUT THE ISSUE WAS NOT TAKING CARE OF. AT LEAST 3 MORE TIMES SINCE THE BATTERY REPLACEMENT, I FOUND MY CAR WAS AGAIN DED AFTER PARKING, CAN NOT EVEN OPEN THE DOOR WITH REMOTE. BUT ALL 3 TIMES THE CAR WAS ABLE TO POWER ON AFTER A FEW MINUTES ON IT'S OWN WHILE WAITING FOR TOW... ABOVE THAT, THE CLOCK, TRIP ODOMETER AND TEMP SETTINGS WERE RESETTING ON RANDOM TIMES SINCE 650 MILES, AS WELL AS THE RADIO WHICH WILL TURN ON AND OFF AT RANDOM. DEALER REPLACED THE RADIO BUT IT STILL DOES THE SAME. I WAS TOLD THAT THEY (DEALER) CAN'T TELL ANYTHING WRONG WITH THE CAR, AND CAN'T DO ANYTHING ABOUT IT, UNLESS IT'S DEAD WHILE IT'S IN THEIR SHOP, EVEN AFTER I SHOWED THEM THE PHOTOS AND VIDEOS OF THE ISSUES.
7/23/2015
WAS DRIVING AT APPROX 20MPH ON A SIDE ROAD WHEN THE CAR COMPLETELY LOST POWER AND WENT DEAD. ALL THE DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME. LOST STEERING CONTROL (THE STEERING WHEEL BECAME VERY HEAVY AND WAS UNABLE TO STEER). MANAGED TO COAST TO A STOP A 100 FEET AWAY (SINCE THE CAR HAD ABSOLUTELY NO POWER). TURNED OFF THE POWER BUTTON, TURNED IT BACK ON AND THE CAR STARTED RUNNING AGAIN. TOOK IT TO THE DEALER THE NEXT DAY. THEY RAN DIAGNOSTICS, FOUND CODES (LISTED BELOW) WHICH SUGGESTED THAT THE SMART KEY LOST COMMUNICATION WITH THE CAR. THEY KEPT THE CAR FOR AN EXTRA DAY, RAN THE DIAGS OVERNIGHT JUST TO SEE IF THEY CAN REPRODUCE BUT, WAS TOLD THAT THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. NO IDEA WHAT MAY HAVE CAUSED THE ISSUE. THE SMART KEY WAS SITTING ON THE CENTER CONSOLE. BELOW ARE THE SMART KEY RELATED CODES THAT WERE RECORDED: U0100 - LOST COMMUNICATION WITH ECM/PCM "A" U0142 - LOST COMMUNICATION WITH BODY CONTROL MODULE "B" U0155 - LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE U0293 - LOST COMMUNICATION WITH HYBRID VEHICLE CONTROL SYSTEM PLEASE HELP INVESTIGATE THIS AS THIS IS POTENTIALLY A VERY SERIOUS ISSUE. BY GOD'S GRACE, THERE WAS NO OTHER VEHICLE ON THE ROAD, WAS GOING AT A LOW SPEED AND THANK GOD, THIS DID NOT HAPPEN ON A HIGHWAY AT HIGHWAY SPEED. THANKS.
9/27/2015
UNKNOWN OR OTHER
12 Reports11% of totalPreviewing the first 2 complaint summaries.
I EXPERIENCED SUDDEN BUT MOMENTARY BRAKING WHEN TRAVELING AT HIGH SPEED (> 50 MPH) WHILE EITHER ENTERING RO EXITING HWY. THIS OCCURRED TWICE IN LAST TWO MONS. I DROVE MY CAR TO CLOSEST DEALERSHIP THE 2ND TIME THIS HAPPENED (NOV. 21, 2105; WALDORF MD TOYOTA), WHO TOLD ME THEY RECEIVED AN EMAIL (BUT NO RECALL) FROM TOYOTA CORPORATE ABOUT THIS ISSUE. DEALERSHIP COULD NOT DETECT THE PROBLEM OR REPRODUCE IT SO, AS INSTRUCTED BY DEALERSHIP, I CALLED TOYOTA CORPORATE NOV. 23, 2015 TO GET CASE NUMBER ASSIGNED. AT ONE POINT, TOYOTA REPRESENTATIVE DEMANDED "WHAT DO YOU WANT FROM TOYOTA?" CASE WAS 'ESCALATED' BUT NO CASE WORKER WAS ASSIGNED UNTIL NOV. 30, 2015. TOYOTA CORPORATE STATED THAT THE TECHNICIAN HAD TO REPRODUCE THE PROBLEM AND IF THEY CANNOT, THERE WAS NO PROBLEM AND DEALERSHIP WOULD RETURN MY CAR TO ME WITHOUT REPAIR. THE DEALERSHIP PROTESTED AND SAID THEY OT REQUIRED TO REPRODUCE THE PROBLEM AS IT WAS AN EPISODIC AND RARE EVENT. FURTHER, THEY WOULD NOT RETURN MY CAR TO ME UNTIL THE PROBLEM WAS FIXED BECAUSE IT WAS A SAFETY ISSUE. WALDORF TOYOTA STILL HAS MY CAR (OVER TWO WEEKS NOW AS TODAY IS DEC. 9, 2015). THEY HAVE NOT RECEIVED ANY FURTHER GUIDANCE BUT ARE WAITING FOR THE FIELD TECHNICAL SPECIALIST TO EXAMINE THE CAR. I FINALLY RECEIVED A CALL FROM CUSTOMER RELATIONS AT THE REGIONAL OFFICE (CENTRAL ATLANTIC TOYOTA) TO AUTHORIZE ACCESS TO THE EDR (ELECTRONIC DATA RECORDER). THIS MEANS OVER TWO WEEKS HAVE PASSED BEFORE EVEN THE FIRST STEP WAS TAKEN BY TOYOTA TO DIAGNOSE THE PROBLEM.
12/9/2015
PRIVUSV DIMMING REAR VIEW MIRROR. THE MIRROR DOES NOT DIM PROPERLY. THE SENSORS SEEM TO BE IN A LOCATION THAT THE MAJORITY OF THE TIME DOES NOT PICK UP THE LIGHTING FROM THE CAR BEHIND. THIS IS EXTREMELY DISTRACTING TO THE DRIVER. I HAD THE MIRROR REPLACED BOT IT HAD NO EFFECT ON FIXING THE PROBLEM.
5/11/2016
FUEL/PROPULSION SYSTEM
8 Reports7% of totalPreviewing the first 2 complaint summaries.
TOYOTA ISSUED SAFETY RECALLS E0E AND F0R FOR THE FAILURE OF THE HYBRID INVERTER. IF THE INVERTER HAD NOT FAILED YET, THE TOYOTA'S REMEDY IS A 'SOFTWARE RE-FLASH'. THE SOFTWARE REFLASH 'REMEDY' IS NOT SUFFICIENT. THERE HAVE BEEN AN EXCESSIVE NUMBER OF INVERTER FAILURES AFTER THE SOFTWARE RE-FLASH 'REMEDY' FOR THESE RECALLS HAS BEEN COMPLETED. THIS IS VERY DANGEROUS TO DRIVERS, AS IT LEADS TO UNINTENDED DECELERATION ' THE PRIUS SPONTANEOUSLY ENTERING 'LIMP-HOME MODE' OR EVEN A 'HYBRID SYSTEM SHUT DOWN'. THIS IS DANGEROUS AS IN RESULTS IN DRASTIC REDUCTIONS, IF NOT THE COMPLETE LOSS, OF POWER. THESE UNINTENDED DECELERATION OCCURRENCES PREDOMINANTLY HAPPEN WHILE THE VEHICLES ARE IN MOTION ' MANY TIMES AT HIGH SPEEDS. BETWEEN ONLY TWO DEALERSHIPS, WE HAVE DOCUMENTED APPROXIMATELY 100 INVERTER FAILURES AFTER THE E0E AND F0R SOFTWARE REFLASH 'REMEDY' HAS BEEN COMPLETED. DURING ONE INVERTER FAILURE, WHICH TOOK PLACE AFTER RECEIVING THE E0E SOFTWARE RE-FLASH, EXCESSIVE HEAT WAS GENERATED WITHIN THE INVERTER THAT MELTED STEEL BOLTS AND CREATED AN ELECTRICAL ARC THAT BLASTED TWO HOLES THROUGH THE ALUMINUM CASE OF THE INVERTER ASSEMBLY. THE DRIVER STATED IF SHE HAD EXPERIENCED THIS FAILURE WHILE ON THE FREEWAY, 'SHE WOULDN'T BE HERE ANYMORE.' THE VEHICLE WAS A 2012 MODEL YEAR AND AT THE TIME OF THE FAILURE IT HAD ONLY 31,222 MILES ON IT. INSTANCES OF UNINTENDED DECELERATION WILL CONTINUE TO GROW DAILY UNTIL TOYOTA IMPLEMENTS A SUFFICIENT REMEDY THAT WILL PREVENT THESE LOSSES OF POWER FROM OCCURRING. ATTACHED PLEASE FIND A REPORT DETAILING, FOR ONLY TWO DEALERSHIPS, THE INVERTER FAILURES WE'VE EXPERIENCED AFTER THE E0E AND F0R SOFTWARE RE-FLASH REMEDIES HAVE BEEN COMPLETED. ALSO ATTACHED, PLEASE FIND THE PHOTOGRAPHS OF THE INVERTER WHICH EXPERIENCED THE ELECTRICAL ARC. PLEASE CONSIDER THAT "DATE THIS HAPPENED" AS THE FILING DATE OF THIS REPORT. *JS
12/13/2017
THE CAR WOULD NOT ACCELERATE AS EXPECTED. IT BEHAVED AS IF THE FUEL INJECTOR WAS NOT WORKING PROPERLY. WE WERE NOT ABLE TO KEEP A CONSISTENT SPEED AND THE MOTOR STARTED TO HAVE A ROUGH IDLE SOUND. THE HYBRID SYSTEM STOPPED WORKING, THE ICON OF THE BATTERIES TURNED PURPLE AND WOULD NOT RECHARGE WHEN STOPPING. WE TOOK IT INTO THE DEALERSHIP, THE SERVICE PERSON THEY SAID IT WAS A SOFTWARE AND EMISSIONS MISS-FIRE ISSUE. IT WILL TAKE A PART TO BE REPLACED AND SOFTWARE UPDATED. TOYOTA SENT OUT A MEMO TO THEM STATING THIS MIGHT HAPPEN AND THIS IS HOW TO FIX IT. IT SEEMS SINCE THEY ARE WARNING SERVICE STAFF TO BE AWARE OF THIS THAT MAYBE THEY SHOULD TAKE CARE OF IT BEFORE IT HAPPENS AND NOT HAVE ME PAY OVER $900 AND THE STRESS OF IT HAPPENING ON THE FREEWAY AND THEN HAVING ME GET IT FIXED.
7/23/2019
VEHICLE SPEED CONTROL
7 Reports6% of totalPreviewing the first 2 complaint summaries.
WAS DRIVING AT APPROX 20MPH ON A SIDE ROAD WHEN THE CAR COMPLETELY LOST POWER AND WENT DEAD. ALL THE DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME. LOST STEERING CONTROL (THE STEERING WHEEL BECAME VERY HEAVY AND WAS UNABLE TO STEER). MANAGED TO COAST TO A STOP A 100 FEET AWAY (SINCE THE CAR HAD ABSOLUTELY NO POWER). TURNED OFF THE POWER BUTTON, TURNED IT BACK ON AND THE CAR STARTED RUNNING AGAIN. TOOK IT TO THE DEALER THE NEXT DAY. THEY RAN DIAGNOSTICS, FOUND CODES (LISTED BELOW) WHICH SUGGESTED THAT THE SMART KEY LOST COMMUNICATION WITH THE CAR. THEY KEPT THE CAR FOR AN EXTRA DAY, RAN THE DIAGS OVERNIGHT JUST TO SEE IF THEY CAN REPRODUCE BUT, WAS TOLD THAT THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. NO IDEA WHAT MAY HAVE CAUSED THE ISSUE. THE SMART KEY WAS SITTING ON THE CENTER CONSOLE. BELOW ARE THE SMART KEY RELATED CODES THAT WERE RECORDED: U0100 - LOST COMMUNICATION WITH ECM/PCM "A" U0142 - LOST COMMUNICATION WITH BODY CONTROL MODULE "B" U0155 - LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE U0293 - LOST COMMUNICATION WITH HYBRID VEHICLE CONTROL SYSTEM PLEASE HELP INVESTIGATE THIS AS THIS IS POTENTIALLY A VERY SERIOUS ISSUE. BY GOD'S GRACE, THERE WAS NO OTHER VEHICLE ON THE ROAD, WAS GOING AT A LOW SPEED AND THANK GOD, THIS DID NOT HAPPEN ON A HIGHWAY AT HIGHWAY SPEED. THANKS.
9/27/2015
HALFWAY THROUGH PARALLEL PARKING, RIGHT REAR OF CAR BY CURB, FOOT LIGHTLY ON BRAKE, WAS ABOUT TO SHIFT TO D AND WAS LOOKING AROUND FOR ANY PEDESTRIANS SHORT-CUTTING IN FRONT OF CAR BEFORE SHIFTING, WHEN CAR ACCELERATED, NOT STOPPING IN SPITE OF BRAKE, UNTIL SMASHING INTO TREE. (I WAS THROWN AROUND BUT NO ONE ELSE WAS HURT, LUCKILY)
7/6/2016
SERVICE BRAKES, HYDRAULIC
5 Reports5% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2014 Toyota Prius V. The contact stated that while driving at an undisclosed speed, the brake pedal was firm which made it hard to stop the vehicle. No warning light was illuminated. The vehicle was diagnosed by a dealer, and it was determined that there was a leak in the brake booster pump assembly. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that parts to repair the vehicle was not available. The failure mileage was approximately 142,000.
8/30/2023
The contact owns a 2014 Toyota Prius V. The contact stated that the vehicle was previously involved in two car crashes, where the vehicle rear-ended other vehicles due to the brakes failure. The air bags did not deploy. A police report was filed after the second crash, but the information was not available. The contact stated that the other driver sustained unknown injuries during the second crash. The vehicle sustained damages and was repaired. There was no further information provided. Additionally, the contact stated while driving at various speeds and depressing the brake pedal, the brakes made an abnormal sound and the brake pedal was spongy. The contact stated that the vehicle hesitated to respond. The ABS warning light and several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer informed the contact that it was a known failure; however, the repair could not be covered because the vehicle had a salvage title. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 120,000.
7/1/2024
POWER TRAIN
4 Reports4% of totalPreviewing the first 2 complaint summaries.
AFTER PARKED FOR 20 MINUTES, THE CAR IS DEAD, HAD TO JUMP START. BATTERY WAS REPLACED BY THE DEALER, BUT THE ISSUE WAS NOT TAKING CARE OF. AT LEAST 3 MORE TIMES SINCE THE BATTERY REPLACEMENT, I FOUND MY CAR WAS AGAIN DED AFTER PARKING, CAN NOT EVEN OPEN THE DOOR WITH REMOTE. BUT ALL 3 TIMES THE CAR WAS ABLE TO POWER ON AFTER A FEW MINUTES ON IT'S OWN WHILE WAITING FOR TOW... ABOVE THAT, THE CLOCK, TRIP ODOMETER AND TEMP SETTINGS WERE RESETTING ON RANDOM TIMES SINCE 650 MILES, AS WELL AS THE RADIO WHICH WILL TURN ON AND OFF AT RANDOM. DEALER REPLACED THE RADIO BUT IT STILL DOES THE SAME. I WAS TOLD THAT THEY (DEALER) CAN'T TELL ANYTHING WRONG WITH THE CAR, AND CAN'T DO ANYTHING ABOUT IT, UNLESS IT'S DEAD WHILE IT'S IN THEIR SHOP, EVEN AFTER I SHOWED THEM THE PHOTOS AND VIDEOS OF THE ISSUES.
7/23/2015
WHEN DRIVING AT 30 MPH, CAR HAS VIBRATION..TOOK BACK TO DEALERSHIP. BRAND NEW CAR, HAD TO PUT 4 BRAND NEW TIRES ON IT. COULD NOT GET IT TO BALANCE..AFTER TWO NEW TIRES..AFTER ALL NEW TIRES BALANCES..ALIGNMENT OK. COULDN'T FIGURE IT OUT, BECAUSE IT STILL HAD THE VIBRATION. TALKED TO HIGHER MECHANICS @ TOYOTA VIA PHONE SAID "NATURE OF THE CAR".BEFORE AND AFTER THE 30 MPH IT SMOOTHS OUT AND NO VIBRATION.
6/22/2016
WHEELS
3 Reports3% of totalPreviewing the first 2 complaint summaries.
TREAD TIRE SEPARATION ON ALL FOUR OEM TOYO TIRES. REQUIRED TIRE REPLACEMENT.
12/30/2016
SINCE THE VEHICLE WAS PURCHASED, THE ODOMETER HAS BEEN OFF BY ABOUT 2 MILES PER HOUR AT 65, AND 3-4 MILES PER HOUR AT 95. THIS MEANS THAT THE OBOE GET IS RECORDING 4% HIGHER MILEAGE THAN WHAT IS ACTUALLY BEING DRIVEN. MY CAR IS NOT ALONE, MANY PRIUS V MODELS HAVE THE SAME PROBLEM. DEALERSHIP DID NOT HAVE A SOLUTION. THIS NOT ONLY VOIDED MY 100,000 MILE WARRANTY 3-4K MILES EARLY, BUT IT MAKES THE FUEL ECONOMY LOOK BETTER ON PAPER THAN IT ACTUALLY IS- A SELLING POINT THAT TOYOTA TAKES ADVANTAGE OF. TO ME, THIS IS JUST AS BAD AS WHAT VOLKSWAGEN DID WITH THEIR DIESEL VEHICLES.
9/29/2017
STRUCTURE:BODY
3 Reports3% of totalPreviewing the first 2 complaint summaries.
UNKNOWN. I WAS BASICALLY DRIVING ON THE FREEWAY, WHEN MY CAR'S ENGINE SUDDENLY STOPPED RUNNING. THE CAR WAS AUTOMATICALLY PUT INTO NEUTRAL AND WAS NOT ABLE TO CONTROL THE SPEED OF THE CAR, SO I HAD TO MOVE TO THE SIDE OF THE FREEWAY. AS I WAS SITTING IN THE CAR, I STARTED SMELLING BURNED WIRE AND INTERIOR STARTED TO FILL WITH SMOKE. I IMMEDIATELY TURNED THE CAR OFF AND GOT OIT. AS I WAS STANDING FAR AWAY FROM THE VEHICLE, FLUID STARTED LEAKING AND IT HAD CAUGHT INTO FIRE. THE FRONT BUMPER WAS COMPLETELY BURNED OFF, AS WELL AS SOME OF THE ENGINE AND ELECTRICAL PARTS WERE AFFECTED AS WELL.
12/18/2020
I was parked in my driveway and put my 2014 Toyota Prius in reverse to back up and park in front of my late husbandâs workshop about 15 ft. away,on Oct. 10, 2022. The car sped up so fast I could not brake fast enough (no warning).It stopped when it hit the large door of the workshop, and damaged it and the back of my car, costing about $2,000 to the car. I contacted my insurance agent right away, and the person above him at the company the next day, as well as the service manager at the Toyota dealer where we bought the car at the end of 2014. I expect an increase in my premium from my insurance company. Iâll take it to Toyota when itâs done at the auto body shop, but I donât expect any flaw to be found b/c that is what happened when I had the same kind of accident with this car in Jan., 2022, when I put the car in reverse to back down my long driveway, (which Iâd done many times before),and it sped up so fast (SUA) that I couldnât stop it (no warning). It hit a maple tree in my yard, and it cost about $12,000 to fix the back of my car. I was not injured in either accident, but this flawed accelerator could have caused serious injury to me or others, as it has in many documented accidents in the last 20 years. From the reports Iâve read since my accident last week, thousands of people have experienced similar or worse accidents from a Sudden Unintended Acceleration in their Toyota vehicle. Also, I read in an excellent well-researched and independent report that NHTSA has not researched the accelerator problem thoroughly and has remained noncommittal as to its possible flaws. Toyota wanted to take the âblack boxâ from my Prius in 2022 after my accident, but I didnât trust them to take it, and tried hard to find an independent engineering group with advanced degrees to study it and identify the flaw in it. I will try again to find such a group. The floor mat was NOT an issue at allâitâs the original one, stuck to the floor about 4â from the accelerator.
10/18/2022
STEERING
2 Reports2% of totalPreviewing the first 2 complaint summaries.
WAS DRIVING AT APPROX 20MPH ON A SIDE ROAD WHEN THE CAR COMPLETELY LOST POWER AND WENT DEAD. ALL THE DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME. LOST STEERING CONTROL (THE STEERING WHEEL BECAME VERY HEAVY AND WAS UNABLE TO STEER). MANAGED TO COAST TO A STOP A 100 FEET AWAY (SINCE THE CAR HAD ABSOLUTELY NO POWER). TURNED OFF THE POWER BUTTON, TURNED IT BACK ON AND THE CAR STARTED RUNNING AGAIN. TOOK IT TO THE DEALER THE NEXT DAY. THEY RAN DIAGNOSTICS, FOUND CODES (LISTED BELOW) WHICH SUGGESTED THAT THE SMART KEY LOST COMMUNICATION WITH THE CAR. THEY KEPT THE CAR FOR AN EXTRA DAY, RAN THE DIAGS OVERNIGHT JUST TO SEE IF THEY CAN REPRODUCE BUT, WAS TOLD THAT THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. NO IDEA WHAT MAY HAVE CAUSED THE ISSUE. THE SMART KEY WAS SITTING ON THE CENTER CONSOLE. BELOW ARE THE SMART KEY RELATED CODES THAT WERE RECORDED: U0100 - LOST COMMUNICATION WITH ECM/PCM "A" U0142 - LOST COMMUNICATION WITH BODY CONTROL MODULE "B" U0155 - LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE U0293 - LOST COMMUNICATION WITH HYBRID VEHICLE CONTROL SYSTEM PLEASE HELP INVESTIGATE THIS AS THIS IS POTENTIALLY A VERY SERIOUS ISSUE. BY GOD'S GRACE, THERE WAS NO OTHER VEHICLE ON THE ROAD, WAS GOING AT A LOW SPEED AND THANK GOD, THIS DID NOT HAPPEN ON A HIGHWAY AT HIGHWAY SPEED. THANKS.
9/27/2015
POWER STEERING HARD TO DRIVE, CHECK ENGINE LIGHT, ABS, A LITTLE CAR LIGHT , STORING RED LIGHT ,
9/24/2019
ELECTRONIC STABILITY CONTROL (ESC)
2 Reports2% of totalPreviewing the first 2 complaint summaries.
POWER STEERING HARD TO DRIVE, CHECK ENGINE LIGHT, ABS, A LITTLE CAR LIGHT , STORING RED LIGHT ,
9/24/2019
RATTLE TYPE OF NOISE CAN HEAR AND FEEL FROM DRIVER'S SIDE IN FRONT SUSPENSION AREA WHILE DRIVING LOWER SPEED AND WHEN PUSH BRAKE AND STOP . MOST OF NOISE HAPPENED WHEN PUSH BRAKE TO STOP AND SLOWLY START DRIVING / MOVING VEHICLE AGAIN . THOUGHT NOISE IS FROM SUSPENSION BUT AFTER BEING FULL INSPECTION ON VEHICLE , MECHANICS BELIEVE IT'S NOISE FROM " HYBRID SYSTEM POWER INVERTER " . SEARCH RECALL STATES ON NHSTA WEB AND FOUND RECALL IS " INCOMPLETE " . SO AM PLANING TO BRING IT AND ASK AT TOYOTA DEALER IN CULVER CITY CA WHERE I ORIGINALLY PURCHASED VEHICLE FOR REPAIR / REPLACE INVERTER . IT SUPPOSED TO BE PERFORM AS FREE OF SERVICE .
7/5/2020
ENGINE AND ENGINE COOLING
1 Report1% of totalPreviewing the first 1 complaint summaries.
AFTER ABOUT 6 MONTHS A/C AND CABIN FAN SYSTEM SMELLED MOLDY, MILDEWY AND VERY MUSTY. TOYOTA SERVICE DEPT SAID ALL NEW MODELS HAVE THE PROBLEM (!) AND TOLD ME TO JUST TRY TO RUN THE FAN WITHOUT A/C. PROBLEM DID NOT GO AWAY! AT MY 12 MONTH CHECK, I REPORTED AIR QUALITY MOLDLY/MILDEW PERSISTS, AND SERVICE REP REPORTED THAT ALL NEW 2014 MODELS DO HAVE THE MOLDY/MILDEW CABIN AIR QUALITY PROBLEM AND TOLD ME TO ALWAYS RUN THE A/C AND FAN SYSTEM WITH "OUTSIDE AIR" COMING IN TOTRY TO CLEAN IT OUT. PROBLEM DID NOT GO AWAY. I LOOKED ONLINE AT "TOYOTANATION.COM" FORUM AND NOTE THAT LONG TERM TOYOTA OWNERS, WHO NOW HAVE NEW 2014 MODELS, ARE EXPERIENCING THE PROBLEM FOR THE 1ST TIME! MUSTY/MILDEWY/ MOLDY CABIN AIR IS DEFINITELY A HEALTH HAZARD, AND TOYOTA SHOULD FIX IT OR AT LEAST OFFER ROUTINE A/C AND AIR SYSTEM FLUSHING SERVICE. INSTEAD TOYOTA SERVICE DEPTS NOW HAVE A CHARGE OF $175 TO FLUSH THE VERY BAD AIR QUALITY IN THE NEW 2014 SYSTEMS THAT THEY CREATED! ONE PERSON SAID HE FILED A COMPLAINT WITH NHTSA. I TRIED THE SAME THING WITH AN EMAIL ON THE NHTSA SITE. NOW I AM FILING A MORE FORMAL COMPLAINT. HOPE THIS WORKS! PLS HELP. IT IS MAKING ME SICK. *TR
2/28/2015
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
1 Report1% of totalPreviewing the first 1 complaint summaries.
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE CALIPER REPLACEMENT. *LD *TR
2/21/2019
TIRES:TREAD/BELT
1 Report1% of totalPreviewing the first 1 complaint summaries.
YOKOHAMA AVID ENVIGOR 215/50/R17 TREAD SEPARATION: REAR DRIVER SIDE TIRE DEVELOPED A CRACK ON THE INSIDE OF THE TIRE. TIRES HAVE 18,000 MILES ON THEM. INSTALLED 12/27/2017. CRACK RESULTED IN AIR LOSS TRIGGERING THE TPMS SYSTEM. DISCOVERED WHILE DRIVING ON CITY STREET. REMOVED WHEEL AND INSPECTED VIGOROUSLY BEFORE FINDING SAID CRACK. CONTACTED YOKOHAMA AND GAVE THEM OPPORTUNITY TO TAKE RESPONSIBILITY FOR THE DEFECT, SENT THEM PICTURE OF CRACK BUT THEY REFUSED TO DO ANYTHING ABOUT IT, CLAIMING IT'S A ROAD HAZARD DAMAGE. WHEN A TIRE CRACKS, THIS INDICATES WEAK TREAD AND DELAMINATION OF THE TIRE LAYERS (TREAD SEPARATION). SPENT A WEEK COMMUNICATING WITH THEM (YOKOHAMA) TO NO AVAIL. THEY ADAMANTLY REFUSED TO TAKE RESPONSIBILITY.
3/9/2019
HYBRID PROPULSION SYSTEM
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS V. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE ABNORMAL NOISES AND BEGAN TO STALL. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT'S WIFE PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO FRED ANDERSON TOYOTA OF COLUMBIA (2136 SUNSET BLVD, WEST COLUMBIA, SC 29169, 803-223-7265) WHERE IT WAS DIAGNOSED THAT THE HYBRID MODULE FAILED AND WOULD COST $2,000 TO REPAIR. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) ON THE 2010-2013 MODELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS INFORMED TO CONTACT NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 148,000. *DT *TP CONSUMER STATED I WAS ABLE TO GET SOME INFO FROM THE MECHANIC AT TOYOTA DEALERSHIP: HIS EXACT WORDS WERE THAT THE WHOLE CONVERTER MODULE FAILED - FAULT CODE FOR ELECTRIC FAILURE, T0A94. I'VE ALSO ATTACHED THE REPAIR SHEET FROM THE DEALERSHIP.*JB *TR*DT*TP
9/10/2019
ELECTRICAL SYSTEM:HORN
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FUNCTIONED INTERMITTENTLY. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPIRAL CABLE ASSEMBLY AND CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
8/4/2020
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FUNCTIONED INTERMITTENTLY. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPIRAL CABLE ASSEMBLY AND CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
8/4/2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report1% of totalPreviewing the first 1 complaint summaries.
Four warning lights related to the braking system illuminate, followed by what seems to be the cessation of the ABS. After 5 minutes of driving, the lights went off and abs returned, although brakes are shaky. The abs seems to be a known faulty park and is covered under warranty but only up to 150,000 miles. When taken to a dealer, the repair shop recommended I call corporate. Citing the arbitrary mileage limit, the Toyota mechanic seemed convinced the corporate office would cover the cost, saying heâs seen it done on a case by case basis. This coverage should be made unilaterally for all car owners with this defect, not simply those willing to fight for it. Class action lawsuits over what seems to be a similar issue have been privately settled.
7/5/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2014 Toyota Prius V?
Are complaints about the 2014 Toyota Prius V a serious warning sign?
How should buyers use complaint data for the 2014 Toyota Prius V?
Are complaints about the 2014 Toyota Prius V severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Toyota Prius V: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 108
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- Primary source
- NHTSA ODI owner complaint records
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