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2020 Toyota C-HR Owner Complaints

Updated May 30, 2026
Ethan Miller
2020 Toyota C-HR Owner Complaints

Complaint Summary

The 2020 Toyota C-HR has 39 reported complaints.

  • Top issues involve power train and electrical system.

Reliability Score

Reliability Score

8.3/ 10

Based on 39 complaints

Most Frequent Issues

POWER TRAIN

19 48.7%

ELECTRICAL SYSTEM

3 7.7%

STEERING

2 5.1%

WHEELS

2 5.1%

TIRES

2 5.1%

Quick Insights

  • The top category is POWER TRAIN, accounting for 48.7% of all complaints.

  • Owners have reported issues across 15 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2020 Toyota C-HR

The 2020 Toyota C-HR has 39 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 49% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2020 Toyota C-HR are POWER TRAIN (19), ELECTRICAL SYSTEM (3), STEERING (2).

Are these complaints a serious red flag?

Potentially. 10 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2020 Toyota C-HR?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2019 C-HR complaints2021 C-HR complaints2018 C-HR complaints

Detailed Complaint Log

Showing 15 of 15 systems

POWER TRAIN

19 Reports49% of total

Previewing the first 2 complaint summaries.

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

3/21/2022

CVT TRANSMISSION - IT CAN GO OUT AT ANY TIME - YES - YES - NO, JUST LOUD NOISE

1/20/2025

17 more complaints are available in this category.

ELECTRICAL SYSTEM

3 Reports8% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

11/16/2020

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesn’t short it out?

1/4/2022

1 more complaint is available in this category.

STEERING

2 Reports5% of total

Previewing the first 2 complaint summaries.

MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE OF TREAD RIPPING AWAY FROM RIM 215 60R 16 MY TIRE IS SAME BUT 17

2/8/2021

WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END

4/16/2021

WHEELS

2 Reports5% of total

Previewing the first 2 complaint summaries.

MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE OF TREAD RIPPING AWAY FROM RIM 215 60R 16 MY TIRE IS SAME BUT 17

2/8/2021

WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END

4/16/2021

TIRES

2 Reports5% of total

Previewing the first 2 complaint summaries.

The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

9/28/2021

One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental

12/15/2022

UNKNOWN OR OTHER

2 Reports5% of total

Previewing the first 2 complaint summaries.

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesn’t short it out?

1/4/2022

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

9/4/2025

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

1 Report3% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

11/16/2020

SUSPENSION

1 Report3% of total

Previewing the first 1 complaint summaries.

WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END

4/16/2021

STEERING:LINKAGES:TIE ROD ASSEMBLY

1 Report3% of total

Previewing the first 1 complaint summaries.

The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

9/28/2021

SEAT BELTS

1 Report3% of total

Previewing the first 1 complaint summaries.

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

9/4/2025

VEHICLE SPEED CONTROL

1 Report3% of total

Previewing the first 1 complaint summaries.

Transmission noise Acceleration issues

9/14/2025

SERVICE BRAKES

1 Report3% of total

Previewing the first 1 complaint summaries.

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I don’t drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.

9/15/2025

FORWARD COLLISION AVOIDANCE: WARNINGS

1 Report3% of total

Previewing the first 1 complaint summaries.

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

9/28/2025

FUEL/PROPULSION SYSTEM

1 Report3% of total

Previewing the first 1 complaint summaries.

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

9/28/2025

ENGINE

1 Report3% of total

Previewing the first 1 complaint summaries.

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.

12/9/2025

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2020 Toyota C-HR?

The most reported complaint category for the 2020 Toyota C-HR is POWER TRAIN, with 19 owner reports. That is about 49% of all complaints logged here. Other recurring themes include POWER TRAIN, ELECTRICAL SYSTEM, STEERING.

Are complaints about the 2020 Toyota C-HR a serious warning sign?

Potentially. 10 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2020 Toyota C-HR?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2020 Toyota C-HR severe?

10 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Toyota C-HR: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
39
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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