2020 Toyota C-HR Owner Complaints

Complaint Summary
The 2020 Toyota C-HR has 39 reported complaints.
- Top issues involve power train and electrical system.
Reliability Score
Reliability Score
Based on 39 complaints
Most Frequent Issues
POWER TRAIN
19 48.7%
ELECTRICAL SYSTEM
3 7.7%
STEERING
2 5.1%
WHEELS
2 5.1%
TIRES
2 5.1%
Quick Insights
The top category is POWER TRAIN, accounting for 48.7% of all complaints.
Owners have reported issues across 15 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2020 Toyota C-HR
The 2020 Toyota C-HR has 39 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 49% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2020 Toyota C-HR are POWER TRAIN (19), ELECTRICAL SYSTEM (3), STEERING (2).
Are these complaints a serious red flag?
Potentially. 10 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2020 Toyota C-HR?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 15 of 15 systems
POWER TRAIN
19 Reports49% of totalPreviewing the first 2 complaint summaries.
Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.
3/21/2022
CVT TRANSMISSION - IT CAN GO OUT AT ANY TIME - YES - YES - NO, JUST LOUD NOISE
1/20/2025
ELECTRICAL SYSTEM
3 Reports8% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.
11/16/2020
Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesnât short it out?
1/4/2022
STEERING
2 Reports5% of totalPreviewing the first 2 complaint summaries.
MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE OF TREAD RIPPING AWAY FROM RIM 215 60R 16 MY TIRE IS SAME BUT 17
2/8/2021
WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END
4/16/2021
WHEELS
2 Reports5% of totalPreviewing the first 2 complaint summaries.
MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE OF TREAD RIPPING AWAY FROM RIM 215 60R 16 MY TIRE IS SAME BUT 17
2/8/2021
WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END
4/16/2021
TIRES
2 Reports5% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.
9/28/2021
One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental
12/15/2022
UNKNOWN OR OTHER
2 Reports5% of totalPreviewing the first 2 complaint summaries.
Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesnât short it out?
1/4/2022
1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.
9/4/2025
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
1 Report3% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.
11/16/2020
SUSPENSION
1 Report3% of totalPreviewing the first 1 complaint summaries.
WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END
4/16/2021
STEERING:LINKAGES:TIE ROD ASSEMBLY
1 Report3% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.
9/28/2021
SEAT BELTS
1 Report3% of totalPreviewing the first 1 complaint summaries.
1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.
9/4/2025
VEHICLE SPEED CONTROL
1 Report3% of totalPreviewing the first 1 complaint summaries.
Transmission noise Acceleration issues
9/14/2025
SERVICE BRAKES
1 Report3% of totalPreviewing the first 1 complaint summaries.
I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. Iâm not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I donât have that type of money especially when I owe $17,000 still on this car. Plz help me or Iâm going to be out a vehicle and extreme debt if I canât get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I donât drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.
9/15/2025
FORWARD COLLISION AVOIDANCE: WARNINGS
1 Report3% of totalPreviewing the first 1 complaint summaries.
The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills
9/28/2025
FUEL/PROPULSION SYSTEM
1 Report3% of totalPreviewing the first 1 complaint summaries.
The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills
9/28/2025
ENGINE
1 Report3% of totalPreviewing the first 1 complaint summaries.
I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.
12/9/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2020 Toyota C-HR?
Are complaints about the 2020 Toyota C-HR a serious warning sign?
How should buyers use complaint data for the 2020 Toyota C-HR?
Are complaints about the 2020 Toyota C-HR severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Toyota C-HR: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 39
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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