2018 Toyota C-HR Owner Complaints

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED BACKWARDS, CRASHED INTO A POLE, AND THEN STARTED TO ROLL FORWARD. THE CONTACT HAD TO JUMP INTO THE VEHICLE TO STOP IT FROM ROLLING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED GALAXY TOYOTA AT (732) 544-1000 (LOCATED AT 750 NJ-36, EATONTOWN, NJ 07724) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,523.

7/5/2018

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE DRIVING APPROXIMATELY 70 MPH, A HUMMING SOUND WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO OXNARD MITSUBISHI (805-483-5555, LOCATED AT 1345 N OXNARD BLVD, OXNARD, CA 93030), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED TO CALL A TOYOTA DEALER. THE VEHICLE WAS TAKEN TO VENTURA TOYOTA (805-650-0510, LOCATED AT 6360 AUTO CENTER DR, VENTURA, CA 93003) WHERE IT WAS DIAGNOSED THAT THE HUMMING NOISE WAS FROM THE TRANSMISSION AND THERE WAS FLUID IN THE TRANSMISSION. THE TECHNICIAN TOOK A SAMPLE OF THE FLUID AND STATED THAT THE FLUID HAD A BURNT ODOR AND CONTAINED METAL SHAVINGS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE REGIONAL MANGER OF THE SAME DEALER. THE MANAGER OFFERED TO COVER FIFTY PERCENT OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

7/12/2019

DRIVER DOOR LOCK DOES NOT CONSISTANTLY UNLOCK WHEN CLOSING THE TRUNK OR USING THE WIRELESS REMOTE. LEFT STORE PUSHED UNLOCK AND ALL LOCKS UNLOCKED EXCEPT FOR DRIVERS DOOR HAS HAPPENED 12 TIMES SINCE MAY 31 2017 TOYOTA DIAGNOSED BUT CANT FIND THE ISSUE DUE TO INTERMITTENT TIMES HAVE 7 PEOPLE THAT CAN VERIFY THIS HAS HAPPENED. CAR WAS STATIONARY AND ON PARKING AREAS AND DRIVEWAYS

8/31/2017

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

2/23/2018

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

2/23/2018

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO WORK EVERYDAY. I'M EXPECTING TOYOTA TAKE THIS CAR BACK AND LET ME EXCHANGE FOR ANOTHER ONE.

3/10/2018

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO WORK EVERYDAY. I'M EXPECTING TOYOTA TAKE THIS CAR BACK AND LET ME EXCHANGE FOR ANOTHER ONE.

3/10/2018

THE EPB MALFUNCTION CAME UP ON MY SCREEN WHILE I DROVE MY CAR IT BECAME I INOPERABLE AS I DROVE. I WAS DRIVING TO GET ON THE HIGHWAY AND WHEN I ACCELERATED THE CAR DID NOT ACCELERATE AND MY CAR WAS ONLY ABLE TO GO AT ABOUT 5MPH WHEN THE INCIDENT HAPPENED

10/31/2019

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

2/23/2018

WHEN HOLD FUNCTION IS ACTIVE IN VEHICLE IF PROGRESSIVELY SLOWING DOWN WHEN YOU ARE NEARING A FULL HALT THE CAR MAKES WEIRD SCREECHING AND CLANKING SOUND AND BRINGS CAR TO A SUDDEN ABRUPT STOP. IF YOU GET TO A FULL STOP BY DECELERATING PRETTY QUICKLY THIS WILL NOT HAPPEN, BUT IF YOU DECELERATE SLOWLY IT WILL HAPPEN EVERY TIME.

3/9/2018

The pre-collision system automatically turned off and said something along the lines of “not being detected” while I was driving in snow. I can be available upon request. If I have the pre-collision system on, & it automatically shuts off, I believe this could cause a potential wreck or some other safety hazard. The problem has not been evaluated by any service dealer. The vehicle has not been inspected by anyone for this issue. The pre-collision light in the dash came on that the function was turned off while I was driving in the snow. This issue actually first appeared in 2018, but at the time I didn’t think it was an issue. Then I moved to a place where it doesn’t snow, & saw it happened again in heavy rain weather.

1/26/2022

EPB Malfunction visit dealer Pre-Collision System Malfunction visit dealer vehicle has a rough drive, does not have the same shifting power on road.

2/16/2022

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE DROVE THROUGH A RED LIGHT AND STRUCK THE CONTACT'S VEHICLE ON THE FRONT PASSENGER SIDE. THE CONTACT'S VEHICLE SPUN AROUND. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL; HOWEVER, THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (GREEN'S TOYOTA OF LEXINGTON, 630 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 254-5751) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 372.

8/10/2018

HIT FROM REAR; OTHER DRIVER HIT AT 40 MPH, AIR BAGS DID NOT DEPLOY.

11/1/2019

WHEN DRIVING THERE AFTER USING THE CRUISE CONTROL THERE IS A WARNING ABOUT THE EPB MALFUNCTION. IT APPEARS CERTAIN CH-R MODELS HAVE BEEN RECALLED FOR THIS, BUT MY VIN DOES NOT APPEAR TO BE ONE RECALLED.

4/15/2021

A file its atach

11/5/2021

DRIVERS SIDE DOOR ELECTRICALLY INTERMITANTLY WILL NOT UNLOCK USING ELECTRIC KEY. THIS HAS OCCURRED 14 TIMES SINCE MAY 31 2017 WHEN CAR WAS BOUGHT AND I HAVE A VIDEO THAT WAS SENT TO TOYOTA I ALSO HAVE WITNESSES AND HAVE HAD 3 VISITS TO THE DEALER AND TOYOTA WILL NOT REPLACE THE CAR OR PARTS BECAUSE THEY SAY IT WONT FAIL FOR THEM. THIS CAR ALSO HAS JUST GOTTEN 3 RECALLS FOR OTHER ITEMS AND I AM CONCERNED ABOUT THIS. I NEED ANY HELP THAT I CAN GET AS THIS IS ELECTRICAL IF THERE IS A SHORT THEN THE CAR COULD GET ON FIRE. THE CAR WAS PARKED IN VARIOUS PARKING AREAS

10/2/2017

FRONT CAMERA HAS GONE OUT SEVERAL TIMES SINCE PURCHASING AUGUST 2019. I'VE BEEN TOLD BY THE DEALERSHIP IT IS "SENSITIVE" TO THE HEAT. THE EBS HAS FAILED TWICE SINCE MARCH 2020.. BOTH ISSUES HAPPENED WHILE IN MOTION. THE FRONT BUMPER MOLDING CONTINUES TO SEPARATE DUE TO CHEAP CLIPS HOLDING IT TO THE FRAME PER THE TECH AT TOYOTA AVONDALE, AZ. *TR

7/1/2020

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE ELECTRONIC PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ELECTRONIC PARKING BRAKE WARNING INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO RON TONKIN TOYOTA (LOCATED AT 750 SE 122ND AVE, PORTLAND, OR 97233, (503) 255-0177), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V717000 (PARKING BRAKE). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,607.

7/23/2019

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V717000 (PARKING BRAKE) THREE TIMES, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL IN PARK, THE VEHICLE REVERSED ON IT'S OWN CAUSING THE VEHICLE TO HIT THE CONTACT. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN LEFT LEG AND RIGHT FOOT INJURIES MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A CASE, AND STATED THEY WILL TAKE THE VEHICLE TO A DEALER FOR INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 28,280.

8/31/2020

I PURCHASED THIS CAR ON JUNE 26TH 2018, THE CAR HAD BEEN WORKING JUST ABOUT FINE UNTIL APRIL 24TH 2020. I WAS RUNNING ERRANDS AND MY CAR HAD NOT SHOWN ANY SIGNS OR WARNINGS ABOUT NEEDING SERVICE OR THAT SOMETHING WAS WRONG. I TURNED ON MY CAR, I BACKED UP A LITTLE AND THE CAMERA MALFUNCTIONED AND I HEARD A WEIRD SOUND, THEN THE CAR TURNED OFF BY ITSELF AND THEN IT WOULDN'T TURN ON. I CALLED AAA AND THEY TRIED TO CHARGE THE BATTERY, IT WOULDN'T CHARGE AT ALL. MY CAR WAS TOWED TO THE DEALERSHIP, THEY DEEMED THE BATTERY TO BE DEAD AND IT WAS REPLACED. ON SEPTEMBER 19TH 2020, THE NEW BATTERY WAS DEAD AGAIN, FROM BEING PARKED, IT WOULDN'T TURN ON, CALLED AAA AND THIS TIME THEY WERE ABLE TO CHARGE THE BATTERY AND THE CAR TURNED ON. I GOT ON MY WAY BACK HOME, AFTER 5 MINUTES OF DRIVING, THE STEREO, A/C, DASHBOARD AND HEADLIGHTS STARTED MALFUNCTIONING. DASHBOARD HAD SOME SERVICE LIGHTS ON AND THE MESSAGE "ABNORMAL VOLTAGE. STEERING POWER LOW." THE STEREO WOULD RESTART NONSTOP OVER AND OVER AND IT WOULDN'T LET ME TURN IT OFF. EACH TIME THERE WAS A RESTART, THE HEADLIGHTS WOULD DIM, SHUT OFF OR GO REALLY BRIGHT. ALSO ON EACH RESTART THE STEERING WHEEL WOULD LOCK FOR ABOUT 2-3 SECONDS. A/C & STEREO SPEAKERS DIDN'T WORK AT ALL. AFTER DRIVING FOR ABOUT 20 MINUTES THE ENGINE LIGHT TURNED ON AND A RED STEERING LIGHT WITH A WARNING WAS SHOWING WHILE THERE WAS SOME BEEPING COMING FROM THE DASHBOARD. I DIDN'T FEEL CONFIDENT OR SAFE WHILE DRIVING THE CAR BUT WE WERE IN THE MIDDLE OF NOWHERE AT THAT TIME AND MY MOM WAS RIDING WITH ME. SO I DROVE THE CAR SLOWLY AND AS SAFELY AS POSSIBLE UNTIL I MADE IT HOME. ONCE PARKED AT HOME, I TRIED TO TURN THE CAR ON AND HAD NO LUCK. TOOK THE CAR BACK TO THE DEALERSHIP THIS MORNING SEP 21ST 2020, THEY CLAIM IT MIGHT BE THE ALTERNATOR. A FAIRLY NEW CAR WITH 21,000 MILES SHOULD NOT HAVE THESE ISSUES OR BURN OUT 2 BATTERIES.

9/21/2020

Electrical system malfunction. Abnormal voltage power steering low. These messages turned on after we felt the steering wheel become really heavy and making it hard to make the freeway entrance. The Toyota Ch-R shut down right before we merged onto the freeway. We were left on the blind spot of the freeway entrance in the night, so it left us quite vulnerable to an accident and possible death. The vehicle will be taken to Toyota dealership, since it still falls under the 60 month warranty.

11/8/2021

WHEN DRIVING THERE AFTER USING THE CRUISE CONTROL THERE IS A WARNING ABOUT THE EPB MALFUNCTION. IT APPEARS CERTAIN CH-R MODELS HAVE BEEN RECALLED FOR THIS, BUT MY VIN DOES NOT APPEAR TO BE ONE RECALLED.

4/15/2021

The pre-collision system malfunction warning appeared on my dash. It turned off the pre-collision warning, cruise control and lane assist alerts. I took it to the dealer for diagnostics and they told me it was mice on the wiring harness. The picture they provided did not show any bite marks.

3/28/2022

One day the climate control cluster was inoperable. The lights didn't come on with the vehicle and was unable to change temperature/AC or turn on the blower motor. Took vehicle into Larry H. Miller Toyota Dealership and they told me it was the ECM (wasn't communicating properly with the LAN system) and that the heated seats were affected as well. This is as 2018 with only 30k miles on it and says it's not covered under warranty and I will have to pay $1,500 out of pocket. This was a Manufacturer defect, why is the consumer having to pay for a manufacturers defect?

8/30/2021

At my most recent service visit (Oct 2022), I requested information about an issue my C-HR is having ("broken" image on the sideview mirror puddle lights) and was told that the issue was not covered under warranty even though the car was in Toyota’s care for months before I purchased it in 2020 and the issue was a known issue by Toyota. Unfortunately, it did not appear on my vehicle until recently. However, I have found a Toyota Customer Support Program Bulletin (No. POL19-05) on the NHTSA website that says that Toyota would cover the issue under Secondary Coverage for 5 years from the vehicle’s first date of use or 60,000 whichever occurs first. My car is definitely in this time range. I would like to have this issue fixed by Toyota as it appears to qualify as a known defect.

2/27/2023

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO WORK EVERYDAY. I'M EXPECTING TOYOTA TAKE THIS CAR BACK AND LET ME EXCHANGE FOR ANOTHER ONE.

3/10/2018

I PURCHASED THIS CAR ON JUNE 26TH 2018, THE CAR HAD BEEN WORKING JUST ABOUT FINE UNTIL APRIL 24TH 2020. I WAS RUNNING ERRANDS AND MY CAR HAD NOT SHOWN ANY SIGNS OR WARNINGS ABOUT NEEDING SERVICE OR THAT SOMETHING WAS WRONG. I TURNED ON MY CAR, I BACKED UP A LITTLE AND THE CAMERA MALFUNCTIONED AND I HEARD A WEIRD SOUND, THEN THE CAR TURNED OFF BY ITSELF AND THEN IT WOULDN'T TURN ON. I CALLED AAA AND THEY TRIED TO CHARGE THE BATTERY, IT WOULDN'T CHARGE AT ALL. MY CAR WAS TOWED TO THE DEALERSHIP, THEY DEEMED THE BATTERY TO BE DEAD AND IT WAS REPLACED. ON SEPTEMBER 19TH 2020, THE NEW BATTERY WAS DEAD AGAIN, FROM BEING PARKED, IT WOULDN'T TURN ON, CALLED AAA AND THIS TIME THEY WERE ABLE TO CHARGE THE BATTERY AND THE CAR TURNED ON. I GOT ON MY WAY BACK HOME, AFTER 5 MINUTES OF DRIVING, THE STEREO, A/C, DASHBOARD AND HEADLIGHTS STARTED MALFUNCTIONING. DASHBOARD HAD SOME SERVICE LIGHTS ON AND THE MESSAGE "ABNORMAL VOLTAGE. STEERING POWER LOW." THE STEREO WOULD RESTART NONSTOP OVER AND OVER AND IT WOULDN'T LET ME TURN IT OFF. EACH TIME THERE WAS A RESTART, THE HEADLIGHTS WOULD DIM, SHUT OFF OR GO REALLY BRIGHT. ALSO ON EACH RESTART THE STEERING WHEEL WOULD LOCK FOR ABOUT 2-3 SECONDS. A/C & STEREO SPEAKERS DIDN'T WORK AT ALL. AFTER DRIVING FOR ABOUT 20 MINUTES THE ENGINE LIGHT TURNED ON AND A RED STEERING LIGHT WITH A WARNING WAS SHOWING WHILE THERE WAS SOME BEEPING COMING FROM THE DASHBOARD. I DIDN'T FEEL CONFIDENT OR SAFE WHILE DRIVING THE CAR BUT WE WERE IN THE MIDDLE OF NOWHERE AT THAT TIME AND MY MOM WAS RIDING WITH ME. SO I DROVE THE CAR SLOWLY AND AS SAFELY AS POSSIBLE UNTIL I MADE IT HOME. ONCE PARKED AT HOME, I TRIED TO TURN THE CAR ON AND HAD NO LUCK. TOOK THE CAR BACK TO THE DEALERSHIP THIS MORNING SEP 21ST 2020, THEY CLAIM IT MIGHT BE THE ALTERNATOR. A FAIRLY NEW CAR WITH 21,000 MILES SHOULD NOT HAVE THESE ISSUES OR BURN OUT 2 BATTERIES.

9/21/2020

ELECTRICAL DEFAULT. WHEN RAINING VEHICLE STATES ERROR AND TO CLEAR FRONT SENSORS. FUEL LIGHT DOES NOT COME ON AND DROVE IT DOWN TO 8 MILES TO THE TANK. DOUBLE-BOG WHEN BEGINNING ACCELERATION FROM STOP. SHAKING AT HIGHWAY SPEEDS HAD IT FOR 8 MONTHS NOW AND IT'S BEEN IN THE SHOP FOR 4 DAYS AND NO ONE HAS A CLUE AS TO WHAT IS GOING ON... VANDERGRIFF TOYOTA OF ARLINGTON DOES NOT PERFORM COURTESY CALLS AND HAVE LEFT ME IN THE DARK UNTIL I HAD TO MARCH UP THERE AND DEMAND ANSWERS. THIS IS MY FIRST TOYOTA AND WILL LIKELY BE MY LAST. I SHOULD HAVE BOUGHT AN ACURA...

10/12/2018

I DID NOT NOTICE ANY ISSUES OR IRREGULARITIES WHILE DRIVING, BUT WHEN I STARTED MY CAR TO LEAVE ONE MORNING, THE CHECK ENGINE LIGHT WAS ON. I IMMEDIATELY DROPPED IT OFF AT MY LOCAL TOYOTA DEALERSHIP. THE PROBLEM ENDED UP BEING A FAULTY FUEL PUMP VALVE WHICH NEEDS TO BE REPLACED, ALONG WITH A COMPLETE FUEL SYSTEM CLEANOUT. THIS IS AN EXPENSIVE REPAIR, WHICH UPON RESEARCHING THE ISSUE, I HAVE FOUND THAT THOUSANDS OF OTHER TOYOTA MODELS HAVE BEEN RECALLED FOR. I WOULD LIKE TO REQUEST THAT THEY LOOK INTO ADDING THE CH-R TO THAT LIST BECAUSE APPARENTLY THERE IS A PROBLEM AS MY CAR IS LESS THAN 3 YEARS OLD.

3/30/2021

The car started making a whining noise in the front end around 80,000 miles. The noise became progressively worse and around 84,000 miles I took it to the dealership. They said it was a transmission failure and quoted the repair at approximately $10,000.

7/12/2024

The contact owns a 2018 Toyota C-HR. The contact stated that while driving 40 MPH and attempting to accelerate, there was an abnormal whining sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure, and advised the contact that the vehicle needed to be taken to the dealer for assistance. The vehicle was not repaired. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not yet repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.

3/24/2025

2018 TOYOTA CHR XLE. CONSUMER WRITES IN REGARDS TO FUEL RANGE INACCURACY. *LD THE CONSUMER STATED THE FUEL RANGE WAS OFF BY 150 MILES. THE MANUFACTURER WAS NOTIFIED, BUT ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

2/21/2018

THE SEAT BELT WAS DEFECTIVE. MY CHILD'S STOMACH WAS STUCK AROUND THE SEAT BELT. I HAD TO STOP AT A SHOP I TRIED TO PULL ON THE SEAT TO EXTEND IT TO RELEASE MY CHILD BUT IT COULDN'T RETRACT. THE SEAT BELT WAS LOCKED AND IT WAS TWISTING ON MY SON'S STOMACH. HE WAS CRYING AND COULDN'T BREATH SO I HAD TO CUT THE SEAT BELT USING SCISSORS.

10/9/2018

ALL OF DASHBOARD LIGHTS POP ON RANDOMLY, CAR THEN SLOWS DOWN ON ITS ON RANDOMLY(MIDDLE OF TRAFFIC ETC) IT ISN'T SAFE. TOOK TO GET A DIAGNOSTIC READING DONE AND THERE ISN'T ANY ISSUES, THEY SAID THAT IT WAS ELECTRICAL ISSUES

9/11/2020

One day the climate control cluster was inoperable. The lights didn't come on with the vehicle and was unable to change temperature/AC or turn on the blower motor. Took vehicle into Larry H. Miller Toyota Dealership and they told me it was the ECM (wasn't communicating properly with the LAN system) and that the heated seats were affected as well. This is as 2018 with only 30k miles on it and says it's not covered under warranty and I will have to pay $1,500 out of pocket. This was a Manufacturer defect, why is the consumer having to pay for a manufacturers defect?

8/30/2021

EPB Malfunction visit dealer Pre-Collision System Malfunction visit dealer vehicle has a rough drive, does not have the same shifting power on road.

2/16/2022

The pre-collision system malfunction warning appeared on my dash. It turned off the pre-collision warning, cruise control and lane assist alerts. I took it to the dealer for diagnostics and they told me it was mice on the wiring harness. The picture they provided did not show any bite marks.

3/28/2022

On 2/13/2023, an object hit my windshield & it cracked. I filed a claim with my insurance & took it to Safelite. Safelite replaced my windshield on 2/27/2023, however, they were not able to recalibrate the sensors within the windshield. This means 3 safety components in my car no longer work, which are; lane departure, cruise control, & pre-collision. I now have a flashing warning in my dash constantly because the sensors embedded in the windshield aren’t calibrated, which is a hazard. I filed complaint #11448934 on 1/26/2022 with NHTSA explaining how my pre-collision system was giving me problems. Safelite is going to try a different glass and then try to recalibrate on 3/4/2023. My car is available upon request. My & others safety are put at risk because Toyota opted to put important safety features in one of the most exposed & vulnerable places on a car, that I quite frankly wasn’t aware of until it cracked. I have not had it evaluated by the manufacturer, independent dealer/service center and it has not been inspected. There haven’t been any accidents.. yet. I will upload a picture of the Safelite work order. You will see it says, “Recal failed”

3/2/2023

The contact owns a 2018 Toyota C-HR. The contact stated that while parking the vehicle in the driveway after the vehicle had been serviced at the dealer, he heard an abnormal sound coming from the front driver’s side door. The vehicle was taken back to the dealer, where it was diagnosed that the impact intrusion prevention bar had fractured and fell inside the door. The dealer informed the contact to take the vehicle to an autobody shop to have the part re-welded. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact he would need to repair the vehicle at his own expense because the warranty had expired. The failure mileage was approximately 50,000.

4/12/2023

The CVT TRANSMISSION IS MAKING WHINING NOISE. HUNDRRDS, IF NOT THOUSANDS OF REPORTS ON TOYOTA FORUM, YOU TUBE, ECT WITH EXACT SAME ISSUE ON THIS MAKE AND MODEL.

5/30/2024

The contact owns a 2018 Toyota C-HR. The contact stated while driving 20 MPH and depressing the accelerator pedal, the engine revved loudly while the transmission was stuck in low gear. The check engine, power steering, Forward Collision Avoidance, and other unknown warning lights were illuminated. The contact stated that upon exceeding 25 MPH, the engine revved loudly to 4,000 RPM. The contact drove to the residence, where the vehicle was diagnosed by a mobile independent mechanic. The mechanic determined that the failure was related to the transmission. The vehicle was not repaired. Glen Burnie Transmissions was contacted, and the contact was informed that there were several similar vehicles at the location being repaired for the failure. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

3/14/2025