2021 Toyota Avalon Owner Complaints

The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

7/22/2024

The contact owns a 2021 Toyota Avalon. The contact received a notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/11/2024

The contact owns a 2021 Toyota Avalon HV. The contact stated that while driving, all the instrument control panel lights were illuminated. The vehicle was taken to the local dealer eight or nine times where it was diagnosed there was moisture in the brakes, the brake assembly, sensor harness, sensor in the grill, gear shifter, and hybrid sensor needed to be replaced. The vehicle was repaired. However, failure recurred. The contact stated that while driving the instrument panel, warning lights illuminated, and the hybrid system overheated. The pull over somewhere safe message was displayed. The steering wheel was stiff. The brake pedal was stiff and failed to depress. The contact was unable to control the vehicle and drove into a ditch was air borne and cross to the other side of road. The contact was able to drive away from the scene, but the vehicle shutdown and failed to start. The vehicle was towed to contact's place of business. There were no reported injuries, fire or air bag deployment. There was a state trooper on the scene but there was no police report filed. The manufacturer was not notified of the failure. The failure mileage was approximately 800.

3/15/2022

The contact owns a 2021 Toyota Avalon. The contact stated while diving approximately 50 MPH, the engine and transmission warning lights illuminated. The contact also stated that the windshield had detached from the frame. The contact stated that the rear doors were failing to close correctly. The contact stated the vehicle would roll with the brake pedal depressed before coming to a stop. While driving approximately 75 MPH, the steering wheel fractured and the air bags inadvertently deployed. Additionally, the headlamps and turn signals also failed to operate as needed. The vehicle was returned to the dealer who stated that front door master switch, the pillar and racket, the brakes, the headlamps, and turn signals needed to be repaired or replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

8/18/2022

Stopped working with a message ' radar control in not available'

10/18/2022

The contact owns a 2021 Toyota Avalon. The contact stated that while driving at approximately 35 MPH, the vehicle failed to properly accelerate and stalled. The contact restarted the vehicle, and the vehicle drove as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, and a claim was submitted. The approximate failure mileage was 15,000.

2/6/2023

ON EVERY AVALON 2021 I HAVE DRIVEN OR THE DEALERSHIP HAS DRIVEN THERE IS A THUNK WHEN BRAKING. EVERY CAR EVERY TIME. A TECH CASE WAS OPENED AT WESLEY CHAPEL TOYOTA AND TOYOTA OF TAMPA BAY 01- 21-2021 NEW CAR WAS PURCHASED 01-13-2021

1/22/2021

The contact owns a 2021 Toyota Avalon. The contact stated while diving approximately 50 MPH, the engine and transmission warning lights illuminated. The contact also stated that the windshield had detached from the frame. The contact stated that the rear doors were failing to close correctly. The contact stated the vehicle would roll with the brake pedal depressed before coming to a stop. While driving approximately 75 MPH, the steering wheel fractured and the air bags inadvertently deployed. Additionally, the headlamps and turn signals also failed to operate as needed. The vehicle was returned to the dealer who stated that front door master switch, the pillar and racket, the brakes, the headlamps, and turn signals needed to be repaired or replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

8/18/2022

Stopped working with a message ' radar control in not available'

10/18/2022

Cruise control stopped working while driving interstate speed. Would not work and all lights on dashboard came on . Proceeded to Nearest dealership and was informed that I needed a brake switch. Did not fix the problem. Have been informed that I need a wiring harness! About to spend a total of 400.00

5/7/2025

The Rear Cross Traffic Warning signal is installed behind rear head rest, which muffles the alert sound to barely audible, even when setting is on high. Vanandergriff Toyota dealership in Arlington, Tx., verified this information to me after bringing my car in four times for service because I was not being warned of persons and vehicles passing behind me. I've called Toyota's home office and told nothing can be done, as it was installed this way, although I am still asking they remove muffling material or change location of warning equipment. It is very dangerous, as persons and cars are not always visible due to parking location or blind spots. This should be a recall item. All other warning signals on front of car work properly. I was told by company representative to just use drive-through parking! Consumer contacted Toyota customer service and the dealership in Arlington, Tx. where it was purchased. Consumer was told nothing can be done to fix the problem.

1/26/2022

The contact owns a 2021 Toyota Avalon HV. The contact stated that while driving, all the instrument control panel lights were illuminated. The vehicle was taken to the local dealer eight or nine times where it was diagnosed there was moisture in the brakes, the brake assembly, sensor harness, sensor in the grill, gear shifter, and hybrid sensor needed to be replaced. The vehicle was repaired. However, failure recurred. The contact stated that while driving the instrument panel, warning lights illuminated, and the hybrid system overheated. The pull over somewhere safe message was displayed. The steering wheel was stiff. The brake pedal was stiff and failed to depress. The contact was unable to control the vehicle and drove into a ditch was air borne and cross to the other side of road. The contact was able to drive away from the scene, but the vehicle shutdown and failed to start. The vehicle was towed to contact's place of business. There were no reported injuries, fire or air bag deployment. There was a state trooper on the scene but there was no police report filed. The manufacturer was not notified of the failure. The failure mileage was approximately 800.

3/15/2022

Bridgestone Turanza EL440BW 235 45R18 94V is original equipment on my 2021 Toyota Avalon Hybrid. Mileage at the time of the incident was 11398. I saw what appeared to be splitting or separation of the lower depth of the tread. No loss of pressure. I brought it to the Toyota Dealer to check. They insisted I must have hit something and would not consider it a manufactures warranty. I replaced the tire out of safety concerns. I do not recall hitting or going over anything. I am attaching photos of the condition. I replaced the one tire with the same make and model but remain concerned that splitting of the tread could be dangerous. And still have 4 like tires on the car.

5/17/2022

The contact owns a 2021 Toyota Avalon. The contact stated while diving approximately 50 MPH, the engine and transmission warning lights illuminated. The contact also stated that the windshield had detached from the frame. The contact stated that the rear doors were failing to close correctly. The contact stated the vehicle would roll with the brake pedal depressed before coming to a stop. While driving approximately 75 MPH, the steering wheel fractured and the air bags inadvertently deployed. Additionally, the headlamps and turn signals also failed to operate as needed. The vehicle was returned to the dealer who stated that front door master switch, the pillar and racket, the brakes, the headlamps, and turn signals needed to be repaired or replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

8/18/2022

SEATS ARE NOT REGISTERING FOR AIR BAG AND THE MIDDLE BACK SEAT BELT ALARM GOES OFF SAYING TO PUT SEAT BELT ON, BUT NO ONE IS SITTING IN BACK SEAT. SO WHILE I'M DRIVING I HAVE TO PULL OVER AND PLUG SEAT BELT IN TO GET THE SEATBELT WARNING SOUND TO STOP. THE SEATBELT IS NOT REGISTERING IN THE BACK SEAT AND THE FRONT SEAT IS NOT REGISTERING SOMEONE IS SITTING THERE FOR THE AIRBAG. IT DOESN'T REGISTER MY GRANDSON OR MY SON, WHICH IS DANGEROUS. KIDS ARE INVOLVED.

11/18/2024

Cruise control stopped working while driving interstate speed. Would not work and all lights on dashboard came on . Proceeded to Nearest dealership and was informed that I needed a brake switch. Did not fix the problem. Have been informed that I need a wiring harness! About to spend a total of 400.00

5/7/2025