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2018 Subaru Impreza Owner Complaints

Updated May 30, 202624 Critical Recalls
Daniel Wilson
2018 Subaru Impreza Owner Complaints

Complaint Summary

The 2018 Subaru Impreza has 178 reported complaints.

  • Top issues involve exterior lighting and visibility/wiper.

Reliability Score

Reliability Score

5.8/ 10

Based on 178 complaints

Most Frequent Issues

EXTERIOR LIGHTING

64 36%

VISIBILITY/WIPER

33 18.5%

UNKNOWN OR OTHER

23 12.9%

ELECTRICAL SYSTEM

12 6.7%

ENGINE

10 5.6%

Quick Insights

  • The top category is EXTERIOR LIGHTING, accounting for 36% of all complaints.

  • Owners have reported issues across 22 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2018 Subaru Impreza

The 2018 Subaru Impreza has 178 owner complaints in this dataset. EXTERIOR LIGHTING is the most common complaint category, representing about 36% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2018 Subaru Impreza are EXTERIOR LIGHTING (64), VISIBILITY/WIPER (33), UNKNOWN OR OTHER (23).

Are these complaints a serious red flag?

Potentially. 32 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2018 Subaru Impreza?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2017 Impreza complaints2019 Impreza complaints2020 Impreza complaints

Detailed Complaint Log

Showing 22 of 22 systems

EXTERIOR LIGHTING

64 Reports36% of total

Previewing the first 2 complaint summaries.

SINCE JANUARY 2021, THE SCREEN WITH THE REAR CAMERA GO TO BLACK, MANY TIMES AND YOU ONLY CAN SEE THE RED AND YELLOW LINES, SO AND OTHER WORDS WHEN ACTIVATE REVERSE THE SCREEN IS BLACK YOU CAN SEE NOTHING. PLEASE HELP.

5/1/2021

This recall was issued Aug 12 2022 and 3 months later still no parts available to fix the lighting issue? I reported this headlight issue at the first scheduled service that I thought the headlights were dim and did not shine far enough. Dealer service sept said they are all like that. Yes they are …. When will they have the parts?

11/13/2022

62 more complaints are available in this category.

VISIBILITY/WIPER

33 Reports19% of total

Previewing the first 2 complaint summaries.

PURCHASED THIS CAR BRAND NEW ABOUT A MONTH AGO. A LARGE FRACTURE CRACK APPEARED IN THE MIDDLE MY WINDSHIELD, ORIGINATING FROM THE BASE UNDERNEATH THE PLASTIC STRIPPING, EXTENDING UPWARD IN AN INVERTED L SHAPE. HAPPENED FOR NO APPARENT REASON; THE CAR WAS STATIONARY, PARKED INSIDE MY CLOSED GARAGE, SO THERE WAS NO REASON OR CAUSE FOR A CRACK TO OCCUR. APPARENTLY SUBARU IS AWARE OF THEIR WINDSHIELD DEFECTS AS THEY RECENTLY LOST A LAWSUIT CASE OVER THIS ISSUE FOR THEIR OUTBACK MODELS.

10/5/2018

2 MONTHS AFTER PURCHASING THE CAR NEW, WHILE DRIVING ON A HIGHWAY ABOUT 65 MPH, SOMETHING SMALL (A ROCK LIKELY, BUT IT WAS IMPERCEPTIBLE; ONLY HEARD THE SOUND) HIT THE WINDSHIELD, CAUSING A SMALL CHIP, APPROXIMATELY 1 MM IN LENGTH. AFTER PARKING MY VEHICLE AND RETURNING TO IT THE NEXT DAY, I FOUND A CRACK THROUGH 75% OF MY WINDSHIELD (OUTER PASSENGER SEAT EDGE TO INSIDE EDGE OF DRIVER'S SEAT) STARTING FROM THE CHIP. I HAD THE WINDSHIELD REPLACED WITH AN OEM GLASS AND RE-CALIBRATED THE EYESIGHT PER THE INSTRUCTIONS. A WEEK LATER, WHILE DRIVING ON A 40 MPH ROAD, A ROCK CLEARLY HIT THE WINDSHIELD AND SCRATCHED THE NEW WINDSHIELD. THE SCUFF LEFTOVER IS MAYBE 2 MM. THE CAR IS 3 MONTHS OLD AND IT ALREADY HAS ONE NEW WINDSHIELD AND ONE SCUFFED WINDSHIELD.

10/18/2018

31 more complaints are available in this category.

UNKNOWN OR OTHER

23 Reports13% of total

Previewing the first 2 complaint summaries.

DRIVER'S SIDE DOOR GLASS SHATTERED IN TEMPERATURES OF -5 DEGREES WHEN THE DOOR WAS CLOSED. THE CAR WAS PARKED AND IN MY DRIVEWAY

1/15/2018

THE VEHICLE IS SWAYING LEFT AND RIGHT AT HIGHWAY SPEEDS EVEN WITHOUT STRONG WIND.

12/4/2018

21 more complaints are available in this category.

ELECTRICAL SYSTEM

12 Reports7% of total

Previewing the first 2 complaint summaries.

THE CAR HAS STALLED 3 TIMES WHILE DRIVING. AT A STOP SIGN, RED LIGHT AND AT A STOP SIGN. THE INCIDENT AT THE TRAFFIC LIGHT CAUSED THE VEHICLE TO START ROLLING BACKWARDS AND ALMOST HIT INTO ANOTHER VEHICLE. SUBARU CAN NOT FIND THE PROBLEM BUT ACKNOWLEDGES THE INCIDENTS OF STALLING. THE CAR IS NOT SAFE TO DRIVE AND WAS PURCHASED IN THE LATER HALF OF APRIL 2018.

6/11/2018

PROBLEM WITH THE IGNITION SWITCH NOT WANTING TO ENGAGE, WOULDN'T TURN THE KEY AT ALL. HAS BEEN A PROBLEM FOR THE LAST FEW MONTHS WHERE I HAD TO PLAY WITH IGNITION TO GET IT TO TURN OVER

3/24/2019

10 more complaints are available in this category.

ENGINE

10 Reports6% of total

Previewing the first 2 complaint summaries.

THE CAR HAS STALLED 3 TIMES WHILE DRIVING. AT A STOP SIGN, RED LIGHT AND AT A STOP SIGN. THE INCIDENT AT THE TRAFFIC LIGHT CAUSED THE VEHICLE TO START ROLLING BACKWARDS AND ALMOST HIT INTO ANOTHER VEHICLE. SUBARU CAN NOT FIND THE PROBLEM BUT ACKNOWLEDGES THE INCIDENTS OF STALLING. THE CAR IS NOT SAFE TO DRIVE AND WAS PURCHASED IN THE LATER HALF OF APRIL 2018.

6/11/2018

THE ENGINE DIED WHILE COMING TO A RAPID STOP FROM ABOUT 35-40 MPH. ALL THE LIGHTS ON THE INSTRUMENT PANEL TURNED YELLOW. AFTER PUTTING THE TRANSMISSION PARK THE ENGINE WOULD NOT RESTART. AFTER NUMEROUS ATTEMPTS, REMOVING AND REPLACING THE KEY, AND ABOUT 2 TO 3 MINUTES THE ENGINE DID START. I WAS UNABLE, AFTER A FEW ATTEMPTS, TO REPRODUCE THE PROBLEM. WE TOOK THE CAR TO THE DEALER. THEY STATED THAT THEY HAD NOT SEEN THIS PROBLEM. THEY DID, HOWEVER, PERFORM A SOFTWARE UPDATE IN THE HOPE THAT IT WOULD SOLVE THE PROBLEM.

9/22/2018

8 more complaints are available in this category.

STRUCTURE:BODY

5 Reports3% of total

Previewing the first 2 complaint summaries.

ABOUT TWO WEEKS AGO WHEN THE FIRST FROST HIT I NOTICED THERE WAS A WINDSHIELD CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS AND CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS IN SUBARU'S ARE SUSCEPTIBLE TO DAMAGE WHEN THERE'S IS TEMPERATURE CHANGES. THE VEHICLE WAS STATIONARY BOTH TIMES WHEN IT GOT CRACKED IN MY DRIVEWAY.

12/23/2018

THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH. IN ADDITION, DEBRIS SUCH AS LEAVES, PINE NEEDLES, ETC ENTER THROUGH THE GAP, RESULTING IN CLOGGED DRAIN TUBES OVER TIME. IN THE PHOTO BELOW THE GAP IS AROUND 0.25 IN AFTER ATTEMPTING TO PUSH IT BACK IN, AFTER DRIVING, THE GAP GROWS TO AN 1 IN AT THE CENTER.

2/28/2019

3 more complaints are available in this category.

VISIBILITY:WINDSHIELD

5 Reports3% of total

Previewing the first 2 complaint summaries.

The contact owns a 2018 Subaru Impreza. The contact stated that the vehicle was parked in the driveway and as he sat in the vehicle, he noticed that there was a crack on the passenger’s side of the windshield. The contact looked around but could not determine the cause of the failure. The dealer was notified of the failure and referred the contact to an independent mechanic for repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 47,000.

11/29/2021

The contact owns a 2018 Subaru Impreza. The contact stated that after he poured water onto the windshield to wash the windshield, the windshield shattered. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,000.

5/4/2022

3 more complaints are available in this category.

POWER TRAIN

4 Reports2% of total

Previewing the first 2 complaint summaries.

THE CAR HAS STALLED 3 TIMES WHILE DRIVING. AT A STOP SIGN, RED LIGHT AND AT A STOP SIGN. THE INCIDENT AT THE TRAFFIC LIGHT CAUSED THE VEHICLE TO START ROLLING BACKWARDS AND ALMOST HIT INTO ANOTHER VEHICLE. SUBARU CAN NOT FIND THE PROBLEM BUT ACKNOWLEDGES THE INCIDENTS OF STALLING. THE CAR IS NOT SAFE TO DRIVE AND WAS PURCHASED IN THE LATER HALF OF APRIL 2018.

6/11/2018

INTERMITTENT LOSS OF POWER AT 2000 TO 3000 RPM IS GETTING WORSE AND WORSE. I'VE TAKEN IT TO MY LOCAL SUBARU DEALER 8 TIMES TO ADDRESS THIS ISSUE AND THEY HAVE DENIED ANYTHING I'VE REPORTED. THEY'VE HAD TECHNICIANS ON RIDES WITH ME BUT I CAN'T RECREATE SOMETHING THAT IS SO INTERMITTENT. IT SEEMS TO HAPPEN MORE IN HOT WEATHER BUT I CAN SAFELY SAY AC ISN'T THE CAUSE. ALTHOUGH MY CAR ISN'T A CROSSTREK, THE MOTOR IN ONE IS EXACTLY THE SAME AS MINE. I SUSPECTED IT WAS DUE TO A RECALL REPAIR THAT HADN'T BEEN PERFORMED BUT IVE HAD BOTH OF MY RECALLS DONE BUT MY DEALER NEVER REPORTED IT TO SUBARU OF AMERICA. THE NAME OF MY MAIN DEALERSHIP IS HINE SUBARU OF TEMECULA. HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/HESITATION-BOG-ON-ACCELERATION-6MT.175290/PAGE-2 THIS FORUM AND COUNTLESS OTHERS HAVE DISCUSSED THIS ISSUE AND CONTINUE TO CLAIM IT'S A SAFETY ISSUE, ESPECIALLY WHEN MERGING ONTO THE FREEWAY. WHEN THE ISSUE IS PRESENT, THE CAR HAS ABSOLUTELY NO THROTTLE INPUT. THE ONLY WAY TO ACCELERATE OUT OF DANGER WHEN MERGING IS TO DOWNSHIFT TO KEEP THE RPMS ABOVE 3000 TO AVOID THE LOSS OF POWER. THERE HAVE BEEN TIMES WHEN I'VE HAD TO PULL OFF THE FREEWAY WHEN TRYING TO MERGE BECAUSE MY CAR WOULD NOT ACCELERATE PROPERLY. I IMMEDIATELY BROUGHT IT TO THE DEALER AFTER IT HAPPENED AND THEY TURNED ME AWAY BECAUSE I DIDN'T HAVE AN APPOINTMENT. I IMPLORE ANYONE READING THIS TO DELVE INTO THE FORUMS DISCUSSING THIS ISSUE. THERE ARE DOZENS OF OTHERS WHO REPORT THE EXACT SAME ISSUE. SOME WERE LUCKY AND TRADED THEIR VEHICLE IN. I WAS REFERRED BY A USER TO FILE A COMPLAINT IN FACT. PLEASE, THIS IS A REAL HAZARD AND I DON'T FEEL SAFE IN MY CAR.

1/16/2020

2 more complaints are available in this category.

VEHICLE SPEED CONTROL

3 Reports2% of total

Previewing the first 2 complaint summaries.

THE SIDE AIRBAGS DID NOT DEPLOY AND 3 SENSORS WHERE ACTIVATED BUT BECAUSE OF THE ELECTRICAL PROBLEMS IT NEVER WENT OFF. *JS *JS

8/11/2019

INTERMITTENT LOSS OF POWER AT 2000 TO 3000 RPM IS GETTING WORSE AND WORSE. I'VE TAKEN IT TO MY LOCAL SUBARU DEALER 8 TIMES TO ADDRESS THIS ISSUE AND THEY HAVE DENIED ANYTHING I'VE REPORTED. THEY'VE HAD TECHNICIANS ON RIDES WITH ME BUT I CAN'T RECREATE SOMETHING THAT IS SO INTERMITTENT. IT SEEMS TO HAPPEN MORE IN HOT WEATHER BUT I CAN SAFELY SAY AC ISN'T THE CAUSE. ALTHOUGH MY CAR ISN'T A CROSSTREK, THE MOTOR IN ONE IS EXACTLY THE SAME AS MINE. I SUSPECTED IT WAS DUE TO A RECALL REPAIR THAT HADN'T BEEN PERFORMED BUT IVE HAD BOTH OF MY RECALLS DONE BUT MY DEALER NEVER REPORTED IT TO SUBARU OF AMERICA. THE NAME OF MY MAIN DEALERSHIP IS HINE SUBARU OF TEMECULA. HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/HESITATION-BOG-ON-ACCELERATION-6MT.175290/PAGE-2 THIS FORUM AND COUNTLESS OTHERS HAVE DISCUSSED THIS ISSUE AND CONTINUE TO CLAIM IT'S A SAFETY ISSUE, ESPECIALLY WHEN MERGING ONTO THE FREEWAY. WHEN THE ISSUE IS PRESENT, THE CAR HAS ABSOLUTELY NO THROTTLE INPUT. THE ONLY WAY TO ACCELERATE OUT OF DANGER WHEN MERGING IS TO DOWNSHIFT TO KEEP THE RPMS ABOVE 3000 TO AVOID THE LOSS OF POWER. THERE HAVE BEEN TIMES WHEN I'VE HAD TO PULL OFF THE FREEWAY WHEN TRYING TO MERGE BECAUSE MY CAR WOULD NOT ACCELERATE PROPERLY. I IMMEDIATELY BROUGHT IT TO THE DEALER AFTER IT HAPPENED AND THEY TURNED ME AWAY BECAUSE I DIDN'T HAVE AN APPOINTMENT. I IMPLORE ANYONE READING THIS TO DELVE INTO THE FORUMS DISCUSSING THIS ISSUE. THERE ARE DOZENS OF OTHERS WHO REPORT THE EXACT SAME ISSUE. SOME WERE LUCKY AND TRADED THEIR VEHICLE IN. I WAS REFERRED BY A USER TO FILE A COMPLAINT IN FACT. PLEASE, THIS IS A REAL HAZARD AND I DON'T FEEL SAFE IN MY CAR.

1/16/2020

1 more complaint is available in this category.

SERVICE BRAKES

3 Reports2% of total

Previewing the first 2 complaint summaries.

I BEGAN THE LEASE OF MY 2018 SUBARU IMPREZA WAGON IN MARCH OF 2018. IN SEPTEMBER OF 2019, I BROUGHT MY VEHICLE IN FOR BRAKE ISSUES I WAS HAVING. MY BRAKES WERE MAKING A SQUEALING NOISE, AND CONSIDERING THAT MY MILEAGE WAS 20,527, I FOUND THIS TO BE ODD. DEALERSHIP HAD MY CAR UNTIL 10/5/19, AND HAD TO BRING IN A NEW TECH TO REMEDY THE PROBLEM. I WAS TOLD THAT THIS WAS A KNOWN PROBLEM WITH MY CAR, AND THAT MY CAR WOULD BE THE "GUINEA PIG" TO FIGURE OUT THE SOLUTION. BROUGHT MY CAR IN AGAIN ON 2/26/20 FOR AN OPEN RECALL FOR THE BRAKE HOSES SWELLING. REPLACEMENT HAPPENED THEN. MILEAGE AT THAT TIME WAS 25,908. LESS THAN 5,000 MILES LATER, I BRING MY CAR IN AGAIN TO HAVE THE BRAKES LOOKED AT, AS THEY WERE SQUEALING. 9/19/2020, MILEAGE 30,770. DEALERSHIP LOOKED AT THE BRAKES THEN, AND SAID THERE WAS NO ISSUE. CONTACTED THE DEALERSHIP AGAIN AFTER LEAVING, AS THE BRAKES CONTINUED TO MAKE THE NOISE, AND HAD STARTED TO SMELL LIKE BURNING RUBBER. I EMAILED VIDEOS OF THE NOISE ON 9/25, AND 9/30. I CALLED AND I WAS TOLD TO BRING THE CAR IN ON 10/6/2020, THOUGH THEY DIDN'T LOOK AT IT THEN. THE BRAKES ALSO STARTED TO VIBRATE WHILE BRAKING AT HIGHER SPEEDS, AND THE SMELL OF BURNING RUBBER WAS QUITE STRONG. WENT IN ON 10/17/2020, AND HAD MY CAR UNTIL 10/22/2020. MILEAGE IN WAS 31,908, MILEAGE OUT WAS 32,044. INSPECTION BY THE TECH FOUND THAT THE ROTORS WERE HOT SPOTTED AND PADS WERE DISCOLORED. REPLACED FRONT PADS AND ROTORS. ON 10/27/2020 I EMAILED AGAIN WITH MORE VIDEOS OF THE BRAKES CONTINUING TO SQUEAL. I WAS ASKED IF I COULD BRING THE CAR IN, AND I DID AGAIN, SAME DAY. MILEAGE WAS 32,482. I WAS THEN TOLD AT PICKUP ON 11/4/2020 THAT THEY BELIEVE THAT THE NOISE WAS BEING CAUSED BY A "SLAG GREASE BUILDUP ON THE CALIPER PINS." I WAS TOLD THAT SHOULD REMEDY THE PROBLEM. ON THE DRIVE ON 11/4/2020, THE BRAKES BEGAN TO SQUEAL AGAIN. CONTINUES TO SQUEAL DAILY ON ALL DRIVE TERRAINS.

11/11/2020

Suspected defective and/or faulty brake booster or brake hose on the front left tire. Car starts violently shaking/shuddering when easing onto the brakes (once the brakes have warmed up for my daily commute to work). Resulting vibrations travel up the steering column to the steering wheel, and into the cabin. The car will then pitch its nose in various directions; it feels as though the front left brake is being grabbed and not properly released. Taken to a Subaru dealership multiple times. New brakes and rotors installed in July 2022; other components of the brake (calipers, pistons) were inspected in Aug. 2022 and appeared fine. However, on inspection (08/2022) the newly replaced rotor on the front left tire was already showing visible wear/damage (white scalding) due to excessive heat generated while braking. I have taken the car to be serviced at a dealership multiple times & have been told the shaking "couldn't be replicated." I recreate it every day I drive to work (350 miles every week). *Please* see the video linked to a third-party website: https://imgur.com/a/wFvLV0A Other symptoms: The engine starts and runs roughly despite recent oil changes. OBDII code P0300 (Random/multiple cylinder misfire detected) was detected by a personal OBDII scanner, although I don’t know if that issue is related. Ignition timing advance for the 1st cylinder is near red zone. Please help..

9/19/2022

1 more complaint is available in this category.

AIR BAGS

2 Reports1% of total

Previewing the first 2 complaint summaries.

I WAS INVOLVE TO CAR ACCIDENT, I WAS A PASSENGER THE SEAT BELT WAS ON ME AND, PRAPORLY LUCKED TO THE SEAT. THE DRIVER AIRBAG DEPLOEY. HE DIDNT GET ANY DAMEGE TO HIS BODY. AND MY IARBAG DID NOT DEPLOEY CAUSE OF THAT I HAVE SPINE FRACTURE LAMBAR L3-L2. IT HAPPEND IN 08/23/2018.

1/27/2019

THE SIDE AIRBAGS DID NOT DEPLOY AND 3 SENSORS WHERE ACTIVATED BUT BECAUSE OF THE ELECTRICAL PROBLEMS IT NEVER WENT OFF. *JS *JS

8/11/2019

SUSPENSION

2 Reports1% of total

Previewing the first 2 complaint summaries.

SINCE THE END OF 2018, ABOUT 6 MONTHS AFTER ACQUIRING THE VEHICLE LEASE, I STARTED TO HEAR NOISES WHILE DRIVING THE CAR. THEY SOUNDED LIKE CREAKY NOISES YOU'D HEAR FROM A CAR THAT WAS 10+ YEARS OLD. AT FIRST, JIM BURKE SUBARU DEALERSHIP SAID THEY DID NOT HEAR THE SOUND, THEN AFTER ANOTHER FOUR OR FIVE MONTHS WENT BY I DECIDED TO TAKE MY CAR IN AGAIN. IT WAS SO LOUD AT THAT POINT THAT THEY KEPT MY CAR TO WORK ON IT. OVER THE COURSE OF A YEAR THEY HAVE KEPT MY CAR ABOUT 5+ TIMES, REPLACED THE SUSPENSION SYSTEM, REPLACED THE BALL JOINTS AND NOW HAVE LABELED IT AS A "SPOT WELD" ISSUE THAT MUST HAVE OCCURRED WHEN THE CAR WAS MADE IN THE FACTORY. THIS SOUND OCCURS WHEN DRIVING THE CAR AROUND TOWN BUT NOT OVER 45 MPH. IT IS MAINLY ON THE PASSANGERS SIDE BUT I HAVE HEARD IT PREVIOUSLY ON THE DRIVERS SIDE. SUBARU CORPORATE HAS OFFERED ME EITHER A WARRANTY EXTENSION ON THE CAR IF I CHOOSE TO KEEP IT OR A VOUCHER FOR $2,500 IF I WANTED TO TRADE IN THE CAR AT THE END OF MY LEASE. IN DECEMBER OF 2019 I AGREED TO THIS BUT SINCE THEN I HAVE TAKEN MY CAR BACK INTO THE DEALERSHIP AND AFTER A MONTHS TIME OF WORKING ON THE CAR THEY STILL HAVE NOT BEEN ABLE TO REPAIR THE ISSUE. I THEN CONTACTED SUBARU CORPORATE AGAIN AND THEY SAID THEY ARE "NOT OBLIGATED TO REPLACE THE VEHICLE, ONLY REPAIR THE ISSUE". THE AMOUNT OF HOURS I HAVE SPENT TAKING MY CAR TO THE DEALERSHIP AND NOW FEELING UNSURE OF THE STRENGTH OF THE BODY OF THE CAR OR THE INTEGRITY OF THE MANUFACTURED VEHICLE I AM STUCK WITH A $256 LEASE PAYMENT EVERY MONTH UNTIL SUMMER OF 2021. I AM PAYING FOR THE SAME AMOUNT SOMEONE ELSE IS PAYING FOR A NICE, WELL FUNCTIONING CAR. AT WHAT POINT IS SUBARU RESPONSIBLE FOR REPLACING THE VEHICLE? ALL REPAIRS AND DOCUMENTATION OF THIS ISSUE HAS OCCURRED THROUGH JIM BURKE SUBARU. I CAN PROVIDE DOCUMENTS FROM THE DEALERSHIP IF THIS WOULD SUPPORT ANY REASON FOR INVESTIGATION.

4/2/2020

THE CAR IS LESS THEN 2 YEARS OLD AND IT HAS A PROBLEM BRAKING, IT MAKES A RUBBING NOISE EVERTING TIME IT TURNS WHILE BRAKING, AT HIGHER SPEEDS IT VIBRATES, AND ALSO HAS PROBLEM SHIFTING DEALERSHIP SAID THEY HAD NO PROBLEMS WITH THE CAR

5/25/2020

STEERING

2 Reports1% of total

Previewing the first 2 complaint summaries.

THE CAR IS LESS THEN 2 YEARS OLD AND IT HAS A PROBLEM BRAKING, IT MAKES A RUBBING NOISE EVERTING TIME IT TURNS WHILE BRAKING, AT HIGHER SPEEDS IT VIBRATES, AND ALSO HAS PROBLEM SHIFTING DEALERSHIP SAID THEY HAD NO PROBLEMS WITH THE CAR

5/25/2020

Bought this car 1 year ago at East Hills Subaru. Among other problems such as water leaking inside vehicle due to clogged drains, most recent issue is the steering column not locking firmly. This is causing the steering wheel to shift up or down while driving, even though locking mechanism under steering wheel column is engaged. The car has under 40k miles. The safety of the driver is at risk here as the shifting movement of the steering wheel affect proper steering. Dealer is unable to give me a reasonable appointment to address this and only has drop off service, no loaner cars available. I am not happy with the Subaru service department and the inability of this service department to address serious issues in a timely matter.

9/13/2022

WHEELS

2 Reports1% of total

Previewing the first 2 complaint summaries.

THE CAR IS LESS THEN 2 YEARS OLD AND IT HAS A PROBLEM BRAKING, IT MAKES A RUBBING NOISE EVERTING TIME IT TURNS WHILE BRAKING, AT HIGHER SPEEDS IT VIBRATES, AND ALSO HAS PROBLEM SHIFTING DEALERSHIP SAID THEY HAD NO PROBLEMS WITH THE CAR

5/25/2020

The hubcaps that were manufactured with the car and given with the car have repeatedly fallen off while driving. This is a hazard because it has almost hit other cars while driving. In the 5 years I have had this car I’ve had to replace 6 hub caps that have fallen off. When I got my tires replaced this year I was also told by the tire center that they constantly see this issue with Subarus and that the hub caps for this car frequently fall off because of the design. I have tried to tell Subaru about this issue but they don’t care. I have friends who also have Subarus who have the same issue and whenever I’m driving around I can see other Subarus missing their hubcaps so I know I’m not the only one having this issue. The approximate date I’ll enter is the most recent but this dates back to 2020

7/19/2023

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

1 Report1% of total

Previewing the first 1 complaint summaries.

I WAS INVOLVE TO CAR ACCIDENT, I WAS A PASSENGER THE SEAT BELT WAS ON ME AND, PRAPORLY LUCKED TO THE SEAT. THE DRIVER AIRBAG DEPLOEY. HE DIDNT GET ANY DAMEGE TO HIS BODY. AND MY IARBAG DID NOT DEPLOEY CAUSE OF THAT I HAVE SPINE FRACTURE LAMBAR L3-L2. IT HAPPEND IN 08/23/2018.

1/27/2019

SEAT BELTS

1 Report1% of total

Previewing the first 1 complaint summaries.

I WAS INVOLVE TO CAR ACCIDENT, I WAS A PASSENGER THE SEAT BELT WAS ON ME AND, PRAPORLY LUCKED TO THE SEAT. THE DRIVER AIRBAG DEPLOEY. HE DIDNT GET ANY DAMEGE TO HIS BODY. AND MY IARBAG DID NOT DEPLOEY CAUSE OF THAT I HAVE SPINE FRACTURE LAMBAR L3-L2. IT HAPPEND IN 08/23/2018.

1/27/2019

SEATS

1 Report1% of total

Previewing the first 1 complaint summaries.

I WAS INVOLVE TO CAR ACCIDENT, I WAS A PASSENGER THE SEAT BELT WAS ON ME AND, PRAPORLY LUCKED TO THE SEAT. THE DRIVER AIRBAG DEPLOEY. HE DIDNT GET ANY DAMEGE TO HIS BODY. AND MY IARBAG DID NOT DEPLOEY CAUSE OF THAT I HAVE SPINE FRACTURE LAMBAR L3-L2. IT HAPPEND IN 08/23/2018.

1/27/2019

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 Report1% of total

Previewing the first 1 complaint summaries.

THEY WERE TOWING MY CAR, AND THIS VEHICLE ONLY HAS ONE PLACE TO GRAB IT, WHEN THE TOWING SERVICE WAS GOING TO RELEASE MY CAR THIS PLACE TO GRAB IT BROKE AND RELEASED, AND EJECTED THE CAR, IF NOT FOR THE HANDBRAKE IT HAD HAPPENED A FATAL ACCIDENT, A CAR FROM 2018 THAT HAS THESE FAULTS, I DON'T THINK SO, NOW THEY MUST PAY FOR THE DAMAGES TO THE 2 VEHICLES, WHICH IS NOT WHAT IT SHOULD BE BECAUSE THIS IS A FACTORY DAMAGE I'M SURE, I HAVE VIDEOS, PHOTOS, EVERYTHING, THIS WAS IN COLORADO AND IT HAPPENED WHEN I WAS GOING TO LEAVE MY CAR AT THE DEALER, IT COULD HAPPEN IN ANOTHER PLACE AND IT COULD ATTEMPT WITH SOMEONE'S LIFE

4/3/2021

STRUCTURE

1 Report1% of total

Previewing the first 1 complaint summaries.

Bought this car 1 year ago at East Hills Subaru. Among other problems such as water leaking inside vehicle due to clogged drains, most recent issue is the steering column not locking firmly. This is causing the steering wheel to shift up or down while driving, even though locking mechanism under steering wheel column is engaged. The car has under 40k miles. The safety of the driver is at risk here as the shifting movement of the steering wheel affect proper steering. Dealer is unable to give me a reasonable appointment to address this and only has drop off service, no loaner cars available. I am not happy with the Subaru service department and the inability of this service department to address serious issues in a timely matter.

9/13/2022

VISIBILITY

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

3/1/2023

CARRY HANDLE, SHELL, BASE

1 Report1% of total

Previewing the first 1 complaint summaries.

I was attempting to adjust the recline angle on the car seat in my husband’s car to match on daughter new weight category of over 20 pounds. When I went to adjust it I realized it only locks in positions 1 and 5. Neither of these is the appropriate angle. I have contacted the manufacturer. I have also learned apparently this is a common and know problem with this car seat model and the manufacturer is aware and has taken no action. This failure to lock is placing children at risk and could cause injury if the seat were involved in an accident.

8/14/2023

OTHER/I AM NOT SURE

1 Report1% of total

Previewing the first 1 complaint summaries.

I was attempting to adjust the recline angle on the car seat in my husband’s car to match on daughter new weight category of over 20 pounds. When I went to adjust it I realized it only locks in positions 1 and 5. Neither of these is the appropriate angle. I have contacted the manufacturer. I have also learned apparently this is a common and know problem with this car seat model and the manufacturer is aware and has taken no action. This failure to lock is placing children at risk and could cause injury if the seat were involved in an accident.

8/14/2023

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2018 Subaru Impreza?

The most reported complaint category for the 2018 Subaru Impreza is EXTERIOR LIGHTING, with 64 owner reports. That is about 36% of all complaints logged here. Other recurring themes include EXTERIOR LIGHTING, VISIBILITY/WIPER, UNKNOWN OR OTHER.

Are complaints about the 2018 Subaru Impreza a serious warning sign?

Potentially. 32 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2018 Subaru Impreza?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2018 Subaru Impreza severe?

32 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Subaru Impreza: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

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Complaint entries
178
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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