2016 Subaru Forester Owner Complaints

TAKATA RECALL VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.

10/24/2016

FRONT END TOTAL COLLISION TRAVELING APPROXIMATELY 30MPH ON A RESIDENTIAL SECTION OF A MAIN STREET. HIT, AND BROKE, A TELEPHONE POLE. CAR DEEMED TOTALED. NO AIRBAGS DEPLOYED.

6/2/2017

MODELS W/ MANUAL CLIMITE CONTROL: VERY HARD TO SEE SETTINGS, ESPECIALLY IN DAY TIME, AND IF NEED TO ADJUST WHILE DRIVING SUCH AS TO DE-FOG WINDOWS, MAY RESULT IN DRIVING OFF THE SIDE OF THE ROAD AND WRECKING.

11/4/2015

EYESIGHT AND CRUISE CONTROL INTERMITTENT SHUTDOWN AND RESTART. ON AN INCREASINGLY FREQUENT BASIS, WHEN THE CRUISE CONTROL AND EYESIGHT ARE ENGAGED, BOTH WILL DISABLE AND CAN BE A FEW SECONDS TO MINUTES BEFORE THE EYESIGHT RE-ENABLES AND THE CRUISE CONTROL CAN MANUALLY BE RE-ENGAGED. WHEN THIS HAPPENS, VEHICLE GOES FROM AUTO-DRIVE TO MANUAL-DRIVE. ALSO, AN E1 ERROR APPEARED ON THE ODOMETER DISPLAY.

12/15/2015

MY 2016 SUBARU LOST ALL POWER 160 MILES FROM MY HOME ON INTERSTATE 40 IN LEXINGTON NORTH CAROLINA.....I WAS SOLD THIS STARLINK ENHANCED ROADSIDE ASSISTACE WHEN I PURCHASED THE CAR.....WELL THIS SYSTEM FAILED MISERABLY AND I WAS ALMOST STRUCK BY A TRACTOR TRAILER....I WAS STUCK ON A BRIDGE WITH NO SHOULDER AND EXPLAINED TO BOTH OPERATORS ON STARLINK AFTER MY FIRST 4 ATTEMPTS TO REACH EMERGENCY SERVICES FAILED AFTER HITTING THE "SOS" BUTTON ABOVE MY HEAD....FINALLY IT CAME ON....THE OPERATOR HAD NO CLUE WHERE MY LOCATION WAS.....SUBARU TOUTS THIS SERVICE AS "STARLINK WILL KNOW YOUR EXACT COORDINATES" WELL THAT COULD NOT BE ANYTHING FARTHER FROM THE TRUTH...."CAN YOU TELL ME WHAT MILE MARKER YOU ARE AT"...NO I SAID....."ANY LLANDMARKS YOU CAN SEE" HE SAID......"UM NO I SAID...I AM IN THE MIDDLE OF NOWHERE"....YOU HAVE TO GIVE ME MORE INFORMATION THAN THIS" HE HAD THE NERVE TO SAY....."I SAID FOR WHAT REASON DID I PAY $150 FOR A SERVICE THAT GAVE ME A VERY DANGEROUS FALSE SENSE OF SECURITY.....ATTACHED YOU WILL FIND SUBARUS MARKETING MATERIAL AND FALSE ADVERTISEMENTS ON THE SAFETY AND EFFECTIVENESS OF THE SYSTEM....I AM HAVING TRACTOR TRAILERS PASSING ME AT OVER 70 MILES AN HOUR LITERALLY 4 FEET FROM ME....I HAD TO GET OUT OF MY CAR AND SEEK PROTECTION IN 30 DEGREE WEATHER BEHIND A METAL BARRIER ON THE BRIDGE.....I WAS TOLD MY TOW TRUCK WOULD TAKE 2 HOURS TO GET TO ME......SOME HOW AN HOUR LATER I WAS ABLE TO GET THE CAR TO START AND MOVE IT TO A SAFER PLACE JUST OFF THE NEXT EXIT.....SOME ONE WILL DIE FROM THE LACK OF THIS SYSTEM DELIVERING ON ITS BOLD PROMISES....IS IT GOING TO BE AFTER I SEND THIS LETTER AND IT IS IGNORED?

3/16/2016

NON-TURBO MODEL STALLS IN TRAFFIC WITHOUT WARNING. FIRST AIR CONDITIONER SHUTS OFF, ALONG WITH ELECTRICAL, THEN ENGINE STALLS. NOTHING UNUSUAL PRIOR TO SHUTTING OFF. VEHICLE BECOMES NEARLY IMPOSSIBLE TO CONTROL WITH LIMITED BRAKING AND STEERING. CAR WILL NOT IMMEDIATELY RE-START. THIS HAS OCCURRED SIX TIMES SINCE NEW; DEALER HAS NOT FIXED PROBLEM, BUT HAS SEEN VIDEO OF THE CAR STALLING IN TRAFFIC THAT MY WIFE TOOK WHILE I WAS DRIVING. VEHICLE WAS IN GEAR, MOVING AT LOW TO MODERATE SPEED EACH TIME, WITH AC OPERATING AND NO OTHER ACCESSORIES OR UNUSUAL SITUATIONS.

7/21/2016

MY SISTER AND I BOUGHT THIS CAR ON MAR. 25, 2016. ON APRIL 6, 2016 THE CAR STALLED ON HER TWICE. SHE WAS COMING OUT OF A STORE PARKING LOT, AND CROSSED THE INTERSECTION TURNING LEFT AND THE CAR STALLED IN THE MIDDLE OF THE ROAD IN THE INTERSECTION ON THE BROKEN YELLOW LINES. SHE HAD TO PUT HER CAR ON 'PARK' AND RESTART. THE SECOND INCIDENT HAPPENED THE SAME WAY, COMING OUT OF A PARKING LOT BUT DIDN'T REACH THE CENTER OF THE STREET, AND STALLED ON THE FAST LANE OF ONCOMING TRAFFIC. SHE DID THE SAME, PUT THE CAR IN 'PARK' AND RESTARTED. I THEN TOOK HER CAR TO THE DEALER ON THURSDAY NIGHT 4/7/16 AND LEFT THE CAR THERE WITH 382 MILES ON IT. THE SERVICE ADVISOR DID TELL ME THAT THEY DID HAVE ANOTHER INCIDENT SIMILAR....SOME PEOPLE WERE TEST DRIVING A FORRESTER AND AND IT HAD TO BE TOWED BACK TO THE DEALER, AND THEY FOUND THAT A FUEL LINE WAS CRINKLED. SHE SAID, I HOPE THIS WASN'T THE CAR. THEY DID CHECK THE CAR WITH A LAPTOP, BUT DROVE IT FOR ONLY 1 OR 1-1/2 MILES AND FOUND NOTHING WRONG. I BROUGHT THE CAR HOME AND HAVE 385 MILES ON IT NOW. MY CONCERN IS, THAT I DON'T WANT MY SISTER TO BE IN AN UNSAFE SITUATION, SHE JUST RECENT LOST HER HUSBAND OF 57 YEARS, AND I CONVINCED HER TO TRADE IN HER MINIVAN FOR A SMALLER SAFER VEHICLE.

4/9/2016

THREE TIMES OVER THE PAST 2 WEEKS, MY VEHICLE HAS STALLED AT HIGHWAY SPEEDS. ALL THREE TIMES THE INCIDENT OCCURRED WHEN I WAS TRAVELING WITH 1/4 OR LESS OF GAS (BUT THESE INCIDENTS DID NOT OCCUR DUE TO HAVING RUN OUT OF GAS). ALL THREE TIMES I WAS ATTEMPTING TO ACCELERATE OR DRIVE UPHILL. THE VEHICLE STALLED ALL TIMES AT AROUND 65-75 MPH OF SPEED, CAUSING ME GREAT CONCERN WHEN I HAD TO QUICKLY PULL OVER ON HEAVILY TRAVELED HIGHWAYS SUCH AS CT ROUTE 84 AND VT ROUTE 91. I BROUGHT MY VEHICLE TO BERTERA SUBARU IN HARTFORD, CT, WHERE I HAD PURCHASED IT, AND WAS TOLD THEY WERE UNABLE TO FIX MY ISSUE UNTIL IT HAPPENED MORE CONSISTENTLY. I MENTIONED RECALL WTA-62 AND WAS TOLD IT DOES NOT APPLY TO MY VEHICLE. RECALL WQZ-61 WAS PERFORMED ON MY VEHICLE.

7/18/2016

WHEN YOU GO FROM REVERSE TO DRIVE THERE IS A LAG TIME IN THE TRANSMISSION. OR IF YOU GO FROM PARK TO DRIVE ITS THE SAME. IF YOUR ON AN INCLINE IT MAKES YOU HIT THE GAS TO ACCELERATE. AND IF YOU WERE TO PULL A TRAILER AND YOU ARE ON A SMALL HILL IT FEELS LIKE THE CAR IS IN NEUTRAL WHICH IS VERY DANGEROUS. WE ONLY HAVE 3700 MILES ON THE CAR. I HAVE CONTACTED SUBARU CORP AND THEY TOLD ME TO GO TO THE DEALER, WHICH I DID. THE SERVICE MANAGER TOLD ME THAT THEY HAVE HAD A LOT OF COMPLAINTS ABOUT THIS PROBLEM BUT HE ALSO SAID IT WAS ONE OF THE CHARACTERISTICS OF THE VEHICLE. THIS TO ME IS VERY DANGEROUS. I WAS TOLD THERE IS NO FIX. THE DEALER ASKED HOW COME I HADN'T NOTICED THIS WHEN WE FIRST TRIED THE VEHICLE. AS I TOLD HIM ITS MY WIFES CAR AND I DRIVE MY OWN VEHICLE AND I DIDN'T NOTICE IT TILL SHE TOLD ME TO TRY IT OUT. I WOULDN'T RECOMMEND ANYONE TO BUY A 2016 SUBARU FORESTER UNTIL THEY HAVE TRIED IT FOR A WHILE.

8/17/2016

WHEN YOU GO FROM REVERSE TO DRIVE THERE IS A LAG TIME IN THE TRANSMISSION. OR IF YOU GO FROM PARK TO DRIVE ITS THE SAME. THIS IS VERY DANGEROUS AS YOU RELY ON YOUR CAR MOVING WHEN YOU SHIFT FROM REVERSE TO DRIVE (E.G., WHEN YOU BACK OUT OF YOUR DRIVEWAY). WE WENT TO THE DEALER. THE SERVICE MANAGER TOLD ME THAT THEY HAVE HAD A LOT OF COMPLAINTS ABOUT THIS PROBLEM BUT HE ALSO SAID IT WAS ONE OF THE CHARACTERISTICS OF THE VEHICLE. THIS TO ME IS VERY DANGEROUS.

9/8/2016

THE CAR WAS BEING DRIVEN IN A RESIDENTIAL AREA. THE DRIVER STOPPED TO MAKE A U-TURN THEN SLOWLY STARTED TO TAKE HER FOOT OFF THE BRAKE WHILE MOVING THE STEERING WHEEL TO THE LEFT WHEN THE CAR SUDDENLY ACCELERATED TO THE RIGHT (OPPOSITE DIRECTION). THE DRIVER LOST CONTROL OF THE VEHICLE AND THE VEHICLE STOPPED ONLY AFTER COLLIDING INTO A STREET POLE.

12/14/2015

EYESIGHT AND CRUISE CONTROL INTERMITTENT SHUTDOWN AND RESTART. ON AN INCREASINGLY FREQUENT BASIS, WHEN THE CRUISE CONTROL AND EYESIGHT ARE ENGAGED, BOTH WILL DISABLE AND CAN BE A FEW SECONDS TO MINUTES BEFORE THE EYESIGHT RE-ENABLES AND THE CRUISE CONTROL CAN MANUALLY BE RE-ENGAGED. WHEN THIS HAPPENS, VEHICLE GOES FROM AUTO-DRIVE TO MANUAL-DRIVE. ALSO, AN E1 ERROR APPEARED ON THE ODOMETER DISPLAY.

12/15/2015

IN A CLOSED PARKING LOT, I WAS GETTING READY TO PARK IN A SPACE. WITH MY FOOT ON THE BRAKE, I CUT THE WHEEL TO THE RIGHT AND THEN EASED MY FOOT OFF THE BRAKE TO MANEUVER INTO THE PARKING SPOT. I PUSHED THE BRAKE AGAIN IN PREPARATION TO STRAIGHTEN THE WHEELS AND FINISH PARKING, NO SPEED REGISTERING ON THE GAUGE. WITH MY FOOT ON THE BRAKE THE VEHICLE BEGAN TO ACCELERATE AND JUMPED. I LIFTED MY FOOT OFF THE BRAKE, AND SLAMMED IT BACK DOWN ON THE BRAKE ATTEMPTING TO HALT THE VEHICLE. INSTEAD, WITH MY FOOT STILL FIRMLY ON THE BRAKE, THE VEHICLE ACCELERATED AGAIN, AND FASTER, RIGHT INTO A WALL. I HAD BEEN UNABLE TO STRAIGHTEN THE WHEELS, SO THE IMPACT WAS NOT HEAD-ON, BUT RATHER CONTINUING THE RIGHT-TURN'S ANGLE, AND IMPACT OCCURRED ON THE DRIVER'S SIDE, FRONT-END. 2 AIRBAGS DEPLOYED WITH A SLIGHT DELAY, CAUSING SEVERE BRUISING TO MY LEGS WHICH AFFECT MY WALKING, AND MUSCLE TEARS CAUSING SEVERE NECK AND SPINE PAIN. THOUGH I WAS WEARING MY SEATBELT DURING THE COLLISION, IT RETRACTED WHEN I OPENED THE DOOR, AND WE WERE UNABLE TO DISLODGE IT WHEN WE HAD TO MOVE THE VEHICLE FOR TOWING. TO REITERATE, WHILE ATTEMPTING TO PARK THE VEHICLE AT MINIMAL SPEED, THE VEHICLE ACCELERATED ON ITS OWN, WITH MY FOOT FIRMLY PRESSING THE BRAKE.

1/30/2016

TAKATA RECALL VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.

10/24/2016

THE CAR WAS BEING DRIVEN IN A RESIDENTIAL AREA. THE DRIVER STOPPED TO MAKE A U-TURN THEN SLOWLY STARTED TO TAKE HER FOOT OFF THE BRAKE WHILE MOVING THE STEERING WHEEL TO THE LEFT WHEN THE CAR SUDDENLY ACCELERATED TO THE RIGHT (OPPOSITE DIRECTION). THE DRIVER LOST CONTROL OF THE VEHICLE AND THE VEHICLE STOPPED ONLY AFTER COLLIDING INTO A STREET POLE.

12/14/2015

WE GOT OUR 2016 SUBARU FORESTER PREMIUM 2.5I FROM BAY RIDGE DEALER IN BROOKLYN ON JUNE 7,2016.

9/3/2016

SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF. MY 17 TEENAGER HAD NO ELECTRONICS BUT A SWEATER ON AND IT SHUT OFF AIR BAG WHILE TRAVELING ON HIGHWAY. HOW IS THIS LEGAL TO KNOWINGLY SELL A CAR WITH FAULTY SAFETY EQUIPMENT . ATTACHED IS THE PAGES FROM THE 2016 SUBARU FORESTER OWNERS MANUAL.

9/5/2018

I COPIED THIS MESSAGE FROM ANOTHER COMPLAINT WHICH EXPLAINS EXACTLY WHAT I AM TRYING TO COMPLAINT. SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF. MY 17 TEENAGER HAD NO ELECTRONICS BUT A SWEATER ON AND IT SHUT OFF AIR BAG WHILE TRAVELING ON HIGHWAY. HOW IS THIS LEGAL TO KNOWINGLY SELL A CAR WITH FAULTY SAFETY EQUIPMENT. THIS LINK TO SUBARU'S WEBSITE EXPLAINS HOW THEIR AIRBAG SENSOR WORKS HTTP://WWW.STANLEYSUBARU.COM/BLOG/2012/AUGUST/6/HOW-DOES-THE-OCCUPANT-DETECTION-SYSTEM-ODS-WORK-IN-MY-SUBARU.HTM

9/26/2018

MY CAR WAS PARKED AND THE WINDOW SUDDENLY SHATTERED FOR NO REASON. IF I HAD BEEN DRIVING THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. IT WAS ONLY 76 DEGREES AND SUDDENLY I HEARD A LOUD NOISE. NOW THERE IS GLASS ALL INSIDE MY DOOR. THIS COULD HAVE BEEN VERY DANGEROUS. I THINK IT MUST HAVE BEEN A DEFECTED WINDOW. I HAVE HAD MY CAR PARKED AT WORK ON HOTTER DAYS SUCH AS 97 DEGREES WITH NO PROBLEM. THIS IS A NEW CAR AND MY FIRST SUMMER OWNING IT AND I HAVE TO HAVE THIS OCCUR. I HAVE PICTURES BUT HAD TAKEN THEM WITH MY PHONE CAMERA. IF NEEDED I CAN SEND THEM TO A WEBSITE FROM MY PHONE.

7/30/2016

WE NOTICED A TINY CHIP IN THE WINDSHIELD ONE DAY. WE DID NOT SEE OR HEAR IT HAPPEN AND IT WAS TOO SMALL TO REPAIR (NO BUBBLE TO FILL), SO WE HAD NO CHOICE BUT TO LEAVE IT ALONE AND HOPE IT DIDN'T SPREAD. A FEW WEEKS LATER THE WEATHER CHANGED AND IT BECAME A 2FT LONG CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE DEALER TOLD ME TODAY THAT THE MANUFACTURER WOULD COVER IT ONLY IF THE CRACK ORIGINATED FROM THE BOTTOM, NOT FROM A ROCK IN THE MIDDLE. HOWEVER, THE PROBLEM OF WEAK GLASS THAT EASILY CHIPS AND THEN CRACKS IS WIDESPREAD WITH THIS VEHICLE AND IT IS CLEARLY RELATED TO THE GLASS HEATER, WHICH HEATS THE BOTTOM BUT NOT THE TOP OF THE WINDSHIELD. THE COMBINATION OF WEAK GLASS UNDER TENSION AND DIFFERENTIAL HEATING IS A DESIGN FLAW FOR WHICH THE MANUFACTURER SHOULD BE RESPONSIBLE.

11/30/2016

I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.

2/27/2017

DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.

5/29/2018

THE BASE MODEL STEEL WHEEL HAS A TROUGH RUNNING AROUND THE INSIDE OF THE WHEEL, TWO INCHES WIDE AND ONE INCH DEEP. SNOW PACKS INTO THE WHEELS, MELTS, AND OVERNIGHT THE WATER THAT ACCUMULATES IN THE TROUGH AT THE BASE OF THE WHEEL FREEZES SOLIDLY. IT WILL NOT BREAK LOOSE. THIS ICE BLOCK IS THE EQUIVALENT OF A VERY LARGE WHEEL BALANCE WEIGHT. THE CAR SHAKES VIOLENTLY AT SPEEDS OVER 45 MPH. THIS REPRESENTS A SIGNIFICANT IMMEDIATE SAFETY ISSUE AS WELL AS A LONG TERM SAFETY ISSUE DUE TO THE LIKELY DAMAGE TO THE ALIGNMENT AND FRONT END OF THE VEHICLE. THIS HAPPENED TWICE WITHIN SIX WEEKS. THE DEALER'S RESPONSE WAS TO TAKE IT TO CAR WASH. I WROTE SUBARU OF AMERICA AND WAS TOLD THEY WILL PASS MY EXPERIENCE ON TO NEW PRODUCT DEVELOPMENT.

3/29/2016

AFTER ABOUT 2 INCHES OF WET SNOW MY WIFE WAS DRIVING UP A SLOPED STREET. SHE CAME TO AN AREA WHERE SHE COULD SEE 2 CARS WAITING AFTER A COLLISION. SHE STOPPED. ANOTHER CAR STOPPER BEHIND HER. A POLICE CAR PASSED THE CAR PARKED BEHIND MY WIFE. THE POLICE CAR BUMPED THE CAR PARKED BEHIND MY WIFE AND PARKED. MY WIFE TRIED TO TURN AROUND. AS SHE DID HER CAR LOST TRACTION AND SLID INTO THE PARKED POLICE CAR. THERE WAS NO VISUAL DAMAGE TO MY WIFE'S CAR. I DO NOT BELIEVE THERE WAS ANY DAMAGE TO THE POLICE CAR. A REPORT STILL HAD TO BE FILED EVIDENTLY BECAUSE IT WAS A POLICE CAR. LATER I CHECKED THE RATING ON THE TIRES. PER THE RATINGS GIVEN IN TIRE RACK THESE TIRES HAVE BEEN DETERMINED TO BE UNSUITABLE FOR USE ON ICE.

7/15/2016

AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.

12/8/2016

VEHICLE SUDDENLY ACCELERATED WHEN I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE. IT WENT OVER AN EMBANKMENT AND CRASHED NOSE FIRST INTO THE PARKING LOT BELOW.

4/27/2017

SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF. MY 17 TEENAGER HAD NO ELECTRONICS BUT A SWEATER ON AND IT SHUT OFF AIR BAG WHILE TRAVELING ON HIGHWAY. HOW IS THIS LEGAL TO KNOWINGLY SELL A CAR WITH FAULTY SAFETY EQUIPMENT . ATTACHED IS THE PAGES FROM THE 2016 SUBARU FORESTER OWNERS MANUAL.

9/5/2018

THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT RANDOMLY GOES OFF WHEN THERE'S A PASSENGER IN THE CAR OR NOT. THE SEAT BELT ALARM FOR THE PASSENGER SIDE GOES OFF WITHOUT A PASSENGER IN THE CAR. AIRBAG SENSOR SAYS "OFF" WITH A PASSENGER IN THE CAR. THIS IS VERY UNSAFE, AS I DO NOT KNOW IF THAT AIRBAG IS TRULY FUNCTIONAL, AND ALSO AN ANNOYANCE, AS THE SEATBELT ALARM DINGS WHILE I'M DRIVING.

6/21/2019

THE TAILGATE ON MY 2016 FORESTER IS SO LOW WHEN OPENED THAT I HIT MY HEAD ON IT EVERY TIME I REACH INTO THE CAR. I AM 6 FEET TALL. OTHER PEOPLE HAVE THE SAME EXPERIENCE WITH MY TAILGATE. I HAD AN EARLIER MODEL FORESTER WHERE THIS WAS NOT AN ISSUE. THE SUBARU DEALERS I COMPLAINED TO SAID THAT THE HINGES WERE DESIGNED SO THAT A LONGER SHOCK ABSORBER OR OTHER AFTER-MARKET FIX WAS NOT AVAILABLE AND THE PROBLEM COULD NOT BE FIXED UNTIL THE MODEL DESIGN WAS CHANGED. THIS IS DANGEROUS!!

9/27/2016

VEHICLE SUDDENLY ACCELERATED WHEN I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE. IT WENT OVER AN EMBANKMENT AND CRASHED NOSE FIRST INTO THE PARKING LOT BELOW.

4/27/2017

2016 SUBARU FORESTER WAS RATED BY INSURANCE INST FOR HIGHWAY SAFETY AS POOR FOR HEADLIGHTS. HAVING DRIVEN ON DARK COUNTRY ROADS I CAN AGREE. HEADLIGHTS ON PASSENGER SIDE LIGHT UP RIGHT SIDE OF ROAD, DRIVER'S SIDE HAS FOCAL POINT OF LESS THAN 100FT. GOING DOWNHILL, A DARK LINE BLOCKS ALL LIGHT SO THAT SEEING ROAD AHEAD IS VERY DIFFICULT. HIGH BEAMS ARE A BIT BETTER, MORE OF SURROUNDING COUNTRY SIDE LIT UP; DOWN-RANGE LIGHTING MIGHT HAVE FOCAL POINT OF 200/250 FEET, WELL BELOW IIHS STANDARDS. DEALER SAYS LIGHTS ARE PROPERLY AIMED. SUBARU, NEW JERSEY, CONTACTED. THEY CLAIM NO KNOWLEDGE OF IIHS REVIEW AND MY COMPLAINT WAS TREATED AS IT KINDA SUCKS TO BE YOU. *TR

1/6/2017

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. PERIODICALLY, WHEN STARTING THE VEHICLE, THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT WOULD HAVE TO JIGGLE THE HEADLIGHT ASSEMBLIES IN ORDER TO GET THEM TO OPERATE. THE CONTACT MENTIONED THAT THE HEADLIGHTS HAVE BEEN REPLACED THREE TIMES WITHIN TWO YEARS AND WERE INADEQUATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

11/14/2018

WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR

1/17/2017

VEHICLE ONLY HAS 13888 MILES ON IT WHILE REPLACING ALL 4 BRAKE ROTORS (YES ALL 4 DUE TO WARPAGE AND DISHING) FOUND LEFT REAR COIL SPRING BUSTED REPLACED MYSELF DUE TO HOLIDAY WEEKEND AND DON'T HAVE TIME TO GET VEHICLE TOWED BECAUSE WE NEED CAR FOR WORK

9/2/2019

THIS USED VEHICLE WAS PURCHASED FROM A DEALER AS A "GREAT BUY", WITH 74589 MILES ON MAY 23, 2018. LESS THAN ONE WEEK LATER, BELLS AND DINGS BEGAN SOUNDING WHILE DRIVING, LIGHT INDICATORS INDICATED THAT THE SRS SYSTEM NEEDED TO BE CHECKED; THAT THE PASSENGER AIRBAG WAS NOT ON SOMETIMES, OTHER TIMES IT WAS..INTERMITTENT. CAR IN MOTION BOTH ON CITY STREETS AND ON HIGHWAY. NO RECALLS WERE REPORTED AT THAT TIME, AND I NEVER KNEW WHILE DRIVING WHETHER EITHER SIDE SEATBELTS WERE ENGAGED WHEN I KNEW THEY WERE, NOR WHETHER AIRBAGS WERE VIABLE. DANGEROUS FOR DRIVER AND FOR PASSENGER. INDEPENDENT DEALER AND SERVICE DEPARTMENTS WERE PERPLEXED, DEALERSHIPS HAD NO AVAILABLE PARTS.....HERE IT IS, OCT. 2, 2018, OVER 4 MONTHS LATER, AND NO PARTS AVAILABLE TO DEALERS OR AUTHORIZED REPAIR COMPANIES TO COMPLY WITH SAFETY REGULATIONS. THIS VEHICLE IS UNSAFE; SUBARU NEEDS TO PROVIDE PARTS AT NO EXPENSE TO THIS CUSTOMER TO ASSURE SAFETY. AND, THEY NEED TO ISSUE A RECALL OR FACE POTENTIAL LAWSUITS.... ## VIN PASSED ## SUBARU FORESTER 2016 ##

10/2/2018

THERE WERE 5 MAJOR ISSUES WITH MY VEHICLE THAT I WANT INVESTIGATED. I WAS DRIVING STRAIGHT NB ON US-101 IN THE #1 LANE OF TRAFFIC, GOING APPROXIMATELY 75 MPH, WHEN FOR NO EXPLAINABLE REASON, THE REAR TIRES OF MY 2016 SUBARU FORESTER BEGAN TO SKID ME ACROSS THE #2 LANE OF TRAFFIC. I WILL NOTE THAT IT HAD JUST STOPPED SPRINKLING AND THE ROAD WAS DAMP. ISSUE 1: DURING MY SKID, THE SKID CONTROL FEATURE NEVER ENGAGED (WHICH IS A MARKETED FEATURE AND A REASON I PURCHASED THIS VEHICLE). I HAD TO FIGHT THE SKID ON MY OWN. ISSUE 2: THE ROLL OVER FEATURE NEVER ENGAGED (WHICH IS A MARKETED FEATURE AND ANOTHER REASON I PURCHASED THIS VEHICLE). AFTER FIGHTING TO PREVENT MY VEHICLE FROM ROLLING OVER AND SKIDDING OUT OF CONTROL, I ULTIMATELY CRASH ON THE SHOULDER OF THE FREEWAY, HITTING A LIGHT POST. ISSUE 3: UPON HITTING THE LIGHT POST, MY SEAT BELT FLEW OFF. (BOTH MY HANDS WERE ON THE WHEEL AT THE TIME AND THERE WERE NO LOOSE OBJECTS IN THE AREA. UNLESS THIS IS SOME "FEATURE" IT IS EXTREMELY DANGEROUS FOR THE SEAT BELT TO DISENGAGE AUTOMATICALLY.) ISSUE 4: THE CRASH NOTIFICATION FEATURE, THAT I PAID EXTRA FOR, DID NOT DO IT'S JOB. EVEN WITH MY CELL PHONE LINKED TO THE VEHICLE, THE CRASH NOTIFICATION NEVER CALLED 9-1-1 ON MY BEHALF. I IMMEDIATELY CALLED 9-1-1 TO NOTIFY CHP OF MY ACCIDENT BECAUSE I WAS FEARFUL OF ANOTHER VEHICLE ALSO SPINNING OUT OF CONTROL AND HITTING ME. CHP TOOK A REPORT. ** ISSUE 5 **: THE AIR BAGS NEVER DEPLOYED. NONE OF THE AIR BAGS DEPLOYED. MY CAR WAS DEEMED TOTALED BY THE INSURANCE COMPANY AND AUTO BODY SHOP. THE AUTO BODY SHOP STATED VEHICLE HIT THE POLE SO HARD ALL BOLTS WERE BENT INTO A 45 DEGREE ANGLE. HOW DOES A CRASH THAT SEVERE NOT ENGAGE THE AIR BAGS? I HAD A SCAR ON MY COLLAR BONE FOR A MONTH AFTER THE CRASH. NONE OF THE MARKETED OR REQUIRED SAFETY FEATURES WORKED TO PREVENT THE CRASH NOR ASSIST AFTER THE CRASH.

8/10/2019

2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO EXCESSIVE WEAR ON VEHICLE TIRES. *LD THE CONSUMER STATED THE OUTER EDGES OF THE VEHICLE'S TIRES WERE EXCESSIVELY WORN. ALL FOUR TIRES WERE WORN OUT IN LESS THAN 20,000 MILES. *JS

4/18/2017

I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/8/2018

SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF. MY 17 TEENAGER HAD NO ELECTRONICS BUT A SWEATER ON AND IT SHUT OFF AIR BAG WHILE TRAVELING ON HIGHWAY. HOW IS THIS LEGAL TO KNOWINGLY SELL A CAR WITH FAULTY SAFETY EQUIPMENT . ATTACHED IS THE PAGES FROM THE 2016 SUBARU FORESTER OWNERS MANUAL.

9/5/2018

PASSENGER DETECTION SYSTEM TO TURN ON AIRBAG HAS BEEN INTERMITTENT SINCE SHORTLY AFTER PURCHASING. WILL TURN OFF PASSENGER AIR BAG WITH AN ADULT PRESENT IN THE SEAT, OR NOT TURN IT ON INITIALLY. NOW IT IS ALMOST ALWAYS OFF AT SOME POINT IN A DRIVING EXPERIENCE. SEVERAL ATTEMPTS TO GET IT CHECKED OUT WERE MADE BUT REQUIRED TOO LONG AND NO LOANER WAS AVAILABLE. AFTER GETTING A SECOND CAR, IT WAS TAKEN TO THE DEALER WHERE IT WAS PURCHASED BE TESTED OCTOBER 2, 2018 AND PARTS WERE ORDERED. WHEN I TRIED TO FIND WHEN THE PART MAY COME IN AFTER ABOUT 2 WEEKS, NO INFORMATION WAS AVAILABLE. THE SYSTEM ACKNOWLEDGES THE PRESENCE OF A PASSENGER BECAUSE IT GIVES A WARNING ON THE DISPLAY THAT IT NEEDS SERVICE BUT IT LEAVES AIRBAG OFF ANYWAY. I BELIEVE IT HAS BEEN TOO LONG WAITING FOR PARTS FOR A SAFETY SYSTEM PROBLEM. THIS HAS OBVIOUSLY BEEN A KNOWN ISSUE FOR SEVERAL MODEL YEARS ACCORDING TO COMPLAINTS TO NHTSA AND ON SUBARU OWNER'S FORUMS.

11/11/2018

2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE REAR HATCH DOES NOT RAISE HIGH ENOUGH ABOVE HIS HEAD TO ALLOW IT TO CLEAR UNDERNEATH IT, TO PRECLUDE CONTACT WITH HIS FOREHEAD. *SMD

10/14/2015

2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT PANEL IMPOSSIBLE TO SEE ON SUNNY DAYS. *SMD THE CONSUMER STATED NO ONE AT THE DEALER, COULD TELL HIM WHERE THE SENSOR WAS THAT REGISTERED THE AMBIENT LIGHT TO DIM THE INSTRUMENT PANEL. *JB

3/30/2016

2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE EYESIGHT SYSTEM PROBLEMS, FRONTAL COLLISION AVOIDANCE SYSTEM AND ADAPTIVE CRUISE CONTROL SYSTEM ISSUES. *SMD THE CONSUMER STATED OCCASIONALLY, THE SYSTEM WOULD SHUT DOWN AND THE DASHBOARD DISPLAYED THE APPROPRIATE WARNING LIGHTS. THE SYSTEM WOULD RE-START ON ITS OWN ANYWHERE FROM IMMEDIATELY TO FIVE MINUTES AFTER FAILURE. WHILE THE SYSTEM WAS INOPERATIVE, THE FRONTAL COLLISION AVOIDANCE SYSTEM AND THE ADAPTIVE CRUISE CONTROL DID NOT WORK. IF HE ENGAGE THE CRUISE CONTROL, IT WOULD DISENGAGE WITHOUT WARNING AND THE VEHICLE WOULD RESPOND BY SLOWING DOWN. *JB

12/20/2016

KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. DEALER WANTS TO REPLACE THE SET SENSOR AT MY COST. THE VEHICLE ONLY HAS 41,000 MILES. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND SUBARU IS NOT FIXING THE ISSUE LEAVING DRIVER IN DANGER. THIS NEEDS TO BE A RECALL!

4/7/2019