2015 Subaru Forester Owner Complaints

I HAVE A 2015 FORESTER PREMIUM WITH WINTER PACKAGE, I BOUGHT IT NEW WITH 10 MILES ON IT. WHEN STARTING OUT FROM A DEAD STOP. I STEP ON THE GAS AND THERE IS A DELAYED THROTTLE RESPONSE ( LIKE A HESITATION OR A SLOW SHIFT ON THE AUTOMATIC TRANSMISSION ) EITHER FROM THE COMPUTER MODULE OR TRANSMISSION. OTHER OWNERS , THAT I KNOW, HAVE EXPERIENCED THIS ISSUE ALSO. FRIENDS THAT HAVE THE OUTBACK SAY ITS LESS PRONOUNCED. AS YOU MIGHT GUESS>> I HAVE A BUNCH OF SUBIE FANS !!! THIS IS MY 2ND SUBARU , AND WHILE I AM HAPPY WITH IT, I STILL CAN'T GET MY DEALER TO DO ANYTHING TO RESOLVE THE ISSUE. THEY SAY " ITS THE NATURE OF THE BEAST ! " I'M HOPING THERE WILL BE A SERVICE BULLETIN TO FIX THIS ANNOYING PROBLEM.

5/12/2015

I WAS DRIVING VEHICLE AT NORMAL RATE OF SPEED ON CITY STREET WHEN SUDDENLY THERE WAS A SENSATION/SOUND OF GRAVEL AND THEN I COULD NO LONGER ACCELERATE. THE CAR DIED AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE LIGHTS AND SENSORS WERE ALL FUNCTIONING, BUT THE CAR WOULD NOT START. HAD OIL CHANGE DONE AT 6000 MILES WITH SYNTHETIC OIL AS RECOMMENDED. DEALER SAYS ENGINE IS BLOWN. HAD NO WARNING PRIOR TO THIS HAPPENING -- JUST STOPPED WORKING. UNACCEPTABLE FOR BRAND NEW CAR. *TR

6/11/2015

I WAS TURNING INTO MY PARKING SPACE AT MY CONDO, AND THE CAR SUDDENLY ACCELERATED AND WENT OVER THE CAR STOP AND THE SIDEWALK AND FINALLY STOPPED WHEN I HIT A WALL AND PALM TREE. I STOOD ON THE BRAKE, BUT IT WOULD NOT STOP. I KEPT THINKING "WHY ISN'T IT STOPPING". I KNOW I WAS GOING SLOW BECAUSE I HAVE TO MAKE A TURN TO GO INTO MY SPACE, AND AS MY NEIGHBORS SAID, I NEVER DRIVE FAST COMING INTO THE PARKING LOT. *TR

12/8/2014

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE THROTTLE RESPONSE WAS DELAYED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,400. UPDATED 03/10/15*LJ UPDATED 9/18/2017*CN

1/15/2015

I JUST PURCHASED THIS CAR AND CANNOT BELIEVE THE DASH BOARD LIGHTS. THEY PRAISE THIS CAR FOR RELIABILITY, SO THAT IS WHY I PURCHASED THIS CAR. HOWEVER THE SPEEDOMETER AND ALL THE OTHER LIGHTS ARE SO SMALL YOU CAN'T READ THEM. ALSO, WITH THE RUNNING LIGHTS ON THE LIGHTS ON DASHBOARD TURN PINK ON BLACK. WITHOUT THE RUNNING LIGHTS THE NUMBERS ARE A PALE GRAY ON BLACK. WITH THE DIAL TO BRIGHTEN...THAT IS A JOKE. I AM WORRIED ABOUT THE SAFETY OF THIS OVERSIGHT. I WISH I HAD REALIZED THIS BEFORE I PURCHASED THIS CAR. I AM A SENIOR CITIZEN, BUT I HAVE PRETTY GOOD EYESIGHT. *TR

5/30/2014

WITHIN ONE HOUR OF GETTING THIS NEW VEHICLE, THE EYESIGHT WARNING AND BRAKING SYSTEM TURNED ITSELF ON AND OFF REPEATEDLY. THIS CONTINUES AFTER TWO DEALERS HAVE MADE REPEATED ATTEMPTS TO FIX THE SYSTEM. SUBARU HEADQUARTERS FORCED ME TO PAY FOR A NEW WINDSHIELD, BECAUSE THEY SAID I HAD PUT A NICK IN THE WINDSHIELD. AFTER REPLACING THE WINDSHIELD THE EYESIGHT SYSTEM STILL CONTINUES TO TURN ITSELF ON AND OFF APPROXIMATELY 3 TIMES PER HOUR OF TRAVEL. THIS IS A SERIOUS SAFETY ISSUE, BECAUSE YOU ARE EXPECTING THE EYESIGHT SYSTEM TO WARN YOU OF UNUSUAL LANE CHANGES AND YOUR PROXIMITY TO THE VEHICLE IN FRONT OF YOU. ALSO WHEN YOU ARE USING THE EYESIGHT SYSTEM WITH CRUISE CONTROL AT HIGHWAY SPEEDS THE VEHICLE SLOWS DOWN WHENEVER THE SYSTEM TURNS ITSELF OFF. SINCE NO BRAKE LIGHTS ARE ACTIVATED, THE VEHICLES BEHIND YOU DO NOT GET A SIGNAL THAT YOU HAVE REDUCED YOUR SPEED. THIS IS ALSO A SERIOUS SAFETY ISSUE. IT IS ALSO IMPOSSIBLE TO REACTIVATE THE EYESIGHT SYSTEM YOURSELF, UNLESS YOU STOP, TURN OF THE ENGINE AND RESTART THE CAR. SUBARU HEADQUARTERS CANNOT MAKE THE EYESIGHT SYSTEM FUNCTION CORRECTLY AND THEREFORE IT SHOULD BE REMOVED FROM THE MARKET. *JS

2/7/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

12/19/2014

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. AFTER STOPPING AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

5/7/2015

2015 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO STEERING WHEEL ISSUES. *SMD THE CONSUMER STATED HER JACKET WITH A ZIPPER HAD A TENDENCY TO GET CAUGHT ON THE STEERING WHEEL AND ON SEVERAL OCCASIONS, SHE ALMOST CAUSED AN ACCIDENT, AS SHE WAS UNABLE TO MOVE HER ARM, TO STEER THE VEHICLE. *JB

2/12/2015

I PURCHASED MY CAR FROM COLONIAL SUBARU IN DANBURY CT. ITS A 2015 SUBARU FORRESTER XT WITH ONLY 11 MILES. UNFORTUNATELY, I WAS DISSATISFIED FOR THE FOLLOWING REASON(S): I JUST PURCHASED THE VEHICLE IN JAN 2015 BUT THE EXHAUST ON THE VEHICLE HAS A LOT OF RUST BUILDING UP ON THE PIPE. I TOOK IT TO THE LOCAL SUBARU DEALER WHERE I PURCHASED IT AND THEY SAID CONTACT SUBARU HEADQUARTERS. I CONTACT SUBARU HQ AND THEY SAID CONTACT THE LOCAL SUBARU DEALER.

6/8/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

9/3/2014

PULLED INTO PARKING SPACE, FOOT ON BRAKE. SUDDEN ACCELERATION, COULD NOT STOP VEHICLE. IT DROVE DOWN A HILL, FINALLY STOPPING WITH BRAKE PEDAL AND EMERGENCY BRAKE FULLY ACTIVATED. TWO FLAT TIRES ON DRIVER SIDE OF CAR FROM RUNNING OVER AN ELEVATED SIDEWALK PAD. DEALER COULD FIND NOTHING WRONG WITH IT. *TR

1/21/2015

I HAD MY NEW VEHICLE ONLY 4 DAYS WITH 120 MILES OR SO THAT I PERSONALLY PUT ON IT. I WAS OUT ONE DAY AND CAME TO A STOP SIGN AND STOPPED. THE CAR JUST POWERED DOWN TO NOT RUNNING AT ALL. I PUT IT IN PARK, RESTARTED, PUT IT IN DRIVE TO MOVE ON AND IT DID IT AGAIN. I PUT IT IN NEUTRAL AND HAD SOMEONE PUSH ME TO THE OTHER SIDE OF THE ROAD WHERE I WOULD BE OUT OF THE WAY. THIS CONTINUED FOR ABOUT 5 TIMES WHEN FINALLY IT TOOK HOLD AND I MANAGED TO GET HOME OK. THE NEXT DAY I HAD TO GO OUT AND IT SEEMED TO BE OK AND HAD TO PUT GAS IN IT. I TOOK IT IN TO THE DEALERS ON FRIDAY AND TOLD THEM ABOUT IT SO THEY KEPT IT TO FIND OUT WHAT THE PROBLEM WAS. GOT A CALL BACK TODAY ON MONDAY 2-9-15 AND THEY TOLD ME IT WAS A FAULTY FUEL PUMP. WOW, ON A NEW VEHICLE! SAID THE PART SHOULD BE IN ON THURSDAY DUE TO BEING THE ONLY FUEL PUMP ANYWHERE NEAR OUR AREA AND THE WEATHER BEING IFFY IT WOULD TAKE LONGER. THIS WAS SO UNEXPECTED OF A HIGHLY RATED VEHICLE. I HAD MY PONTIAC VIBE FOR 10 YEARS W/ ONLY A A/C PROBLEM ONCE. WITH 130K MILES ON HER I DECIDED TO UPGRADE TO ALL THE BELLS AND WHISTLES AND NOW THIS. I AM DISHEARTENING FOR SURE. LET'S HOPE THIS IS THE PROBLEM AND NOTHING MORE. THANKS FOR LISTENING. *TR

2/9/2015

FROM A FULL STOP, A/C ON, I BEGAN TO ACCELERATE AT A GREEN LIGHT. CAR STOPPED ACCELERATION AT APROX. 2 MILES PER HOUR AND COASTED THRU LARGE INTERSECTION BEFORE ACCELERATING AGAIN. I CHECKED TO SEE IF THE CAR WAS IN DRIVE AND THAT THE EMERGENCY BRAKE WAS OFF. I TOOK CAR TO DEALER WHO SAID NO "ERROR CODE" IS AVAILABLE THAT WOULD INDICATE A PROBLEM AND THEY WERE UNABLE TO REPLICATE THE ISSUE. OBVIOUSLY THERE IS AN ISSUE BECAUSE ANOTHER DRIVER MADE THIS SAME REPORT. THIS IS A HUGE CONCERN FOR ME BECAUSE 1) WHAT HAPPENS IF THE CAR FAILS AGAIN WHEN I PULL INTO TRAFFIC WITH MY KID IN THE CAR? AND 2) I BOUGHT A SUBARU BECAUSE THEY ARE SUPPOSED TO BE SAFE AND RELIABLE. I'M SERIOUSLY RECONSIDERING MY DECISION NOW.

6/17/2015

THE VEHICLE WAS DRIVEN SEVERAL MILES WITH THE PASSENGER SITTING ON A THIN PILLOW. WHEN ARRIVING AT THE DESTINATION IT WAS NOTICED THAT THE PASSENGER AIRBAG OFF LIGHT WAS ILLUMINATED. THE LIGHT IS VERY DIFFICULT IF EVEN POSSIBLE TO SEE IN THE SUNSHINE, SO IT IS UNKNOWN HOW LONG IT HAD BEEN ILLUMINATED. THERE WAS NO AUDIBLE INDICATION THAT WAS NOTICED. THE VEHICLE'S MANUAL WAS LATER READ WHERE IT WAS DISCOVERED THAT THIS IS AS THE VEHICLE IS BUILT, THAT A PASSENGER NEEDING A PILLOW MUST USE THE BACK SEAT. WITHOUT THAT KNOWLEDGE BEFOREHAND AND A NON-NOTICEABLE LIGHT, A LIFE WAS ENDANGERED. THE SECONDARY COMPLAINT IS THAT THE MANUAL STATES TO WRITE TO "CONTACT THE VEHICLE MANUFACTURER CONCERNING MODIFICATIONS FOR PERSONS WITH DISABILITIES THAT MAY AFFECT THE ADVANCED AIRBAG SYSTEM." I PROPOSE THAT MAY HAVE BEEN PUT IN THE MANUAL AS A LEGAL SIDESTEP AND THAT HANDICAPPED PERSONS RIGHTS ARE ABUSED WITH THIS DESIGN. I RECOMMEND WRITING TO THAT ADDRESS TO SEE IF THERE IS A RESPONSE. (100 MILEAGE IS ESTIMATE). *TR

10/3/2014

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

12/19/2014

BOUGHT CAR IN ANCHORAGE AND WINDSHIELD CRACKED ON WAY BACK TO MY FATHER'S HOME IN FAIRBANKS. DEALERSHIP REPORTED NO KNOWN PROBLEMS WITH SUBARU WINDSHIELDS, (WHICH ISN'T APPARENTLY ACCURATE). AS OF NOW, I'M LIVING IN COLORADO AND THERE ARE A MILLION CRACKS IN THE WINDSHIELD (A SLIGHT EXAGGERATION). I'M HESITANT TO REPLACE IT, IF IT'S MERELY GOING TO START THE PROCESS OF CRACKING WINDSHIELDS ALL OVER AGAIN. WINDSHIELDS ARE NOT CHEAP TO REPLACE.

5/21/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 65 MPH, A POPPING NOISE WAS HEARD FROM THE FRONT WINDSHIELD BEFORE THE GLASS BEGAN TO CRACK. THE CRACK WAS LOCATED ON THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL AND EXTENDED UPWARDS APPROXIMATELY 4 INCHES BEFORE EXTENDING TO THE CENTER OF THE WINDSHIELD. THE WINDSHIELD WAS REPLACED, BUT THE FAILURE ALSO OCCURRED ON THE REPLACEMENT WINDOW. SINCE OBTAINING THE VEHICLE, THE FRONT WINDSHIELD HAD BEEN REPLACED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

6/10/2015

WHILE STARTING THE CAR WITH ONLY 2.2K MILES THE CHECK ENGINE LIGHT CAME ON AND DISABLED THE VEHICLE DYNAMICS CONTROL, THE CRUISE CONTROL AND THE INCLINE START ASSIST LEAVING THE VEHICLE WITHOUT IMPORTANT SAFETY FEATURES IN BAD WEATHER CONDITIONS.

12/3/2015

7 MONTHS OLD, 20,000 MILES. DRIVING 65.6 MPH, IN LIGHT RAIN WITH CRUISE CONTROL ON. 1ST TIME DRIVING IN BAD WEATHER, NOTICED WIND OR FLAT TIRES CAUSING SOMETIMES SIDE SHAKING. STOPPED TO CHECK TIRES. NOTICED NO WIND NOR LOW TIRES PRESSURE. CONTINUED ON. HAD USED CRUISE CONTROL ON AND OFF, AND TURNING ON AND OFF THE TRACTION SWITCH TO FIND A PATTERN FOR THE IRADIC DRIVING. COULD NOT ID A CAUSE. CONTINUED DRIVING. CAR TOOK A SUDDEN JERK TO THE LEFT, KNEW WE WERE GOING TO CRASH AND COULD NOT TURN STEERING WHEEL. 'CRASH' . WE SLID 40 FEET DOWN THE CENTER DIVIDE. THE FRONT WHEELS WERE STILL POINTED STRAIGHT AHEAD. THE AIR BAGS DID NOT DEPLOY. WE WERE LUCKY. THE REAR WHEELS HAD 'EXCESSIVE WEAR' , FRONT WHEELS WERE IN GOOD CONDITION. WHEN THE CAR WAS TORN APART, THE MAIN PULLY HAD A 1" DING AND THE FAN BELT WAS KNOCKED OFF THE MAIN PULLY AND PARTICALLY OF THE 2ND PULLY. THE BELT WAS ON ALL THE OTHER PULLIES.. I BELIEVE THE TRACTION DEVICE MALFUNCTIONED WHEN I WAS IN CRUISE CONTROL, THE LEFT FRONT WHEEL HYDROPLANED. AND THE BRAKE WAS APPLIED SENDING ME INTO A OUT OF CONTROL CRASH, THAT I COULD NOT STEER OUT OF. SUBARU OF AMERICA SAID WET PAYMENT, HIGH SPEED AND EXCESSIVE WEAR ON REAR TIRES CAUSED THE ACCIDENT. THEY DOCUMENTED THE SPEED AND WEAR OF REAR TIRES. RAIN WAS VERY LIGHT, A DRIZZLE. HIGHWAY WAS STRAIGHT AND LIGHT TRAFFIC. NO DEBRE ON THE HIGHWAY.

3/4/2016

THE VEHICLE WAS LEFT RUNNING IN PARK ON A SLIGHT UPHILL GRADE IN A PRIVATE DRIVEWAY WHILE THE DRIVER RAN INTO THE HOUSE TO DROP SOMETHING OFF. SHE CAME RIGHT OUT OF THE HOUSE TO FIND THAT THE VEHICLE DROVE ITSELF FORWARD UP THE GRADE INTO A GARAGE DOOR. IT WAS STILL RUNNING IN PARK WEDGED INTO THE GARAGE DOOR. ONLY MINOR DAMAGE WAS CAUSED TO THE FRONT BUMPER AND GARAGE DOOR. *TR

11/13/2014

CAR WAS DRIVEN OUT OF NEW CAR DEALER WITHOUT INCIDENT BY DRIVER WITH 50 PLUS YEARS EXPERIENCE. APPROXIMATELY THREE TO FOUR MILES INTO TRIP CAR EXPERIENCED SUDDEN UNINTENDED ACCELERATION AFTER GOING THROUGH A TRAFFIC LIGHT. CAR PROCEEDED INTO WOODED AREA AND HIT TREE CAUSING LOWER LEG INJURIES TO DRIVER AND MODERATE TO SEVERE DAMAGE TO CAR. DRIVER WAS NOT ENTRAPPED UPON EMT ARRIVAL. ENGINE RETURNED TO NORMAL IDLE SPEED. DRIVER IS CONFIDENT CAR HAS PROBLEM WITH VEHICLE SPEED CONTROL AND /OR ENGINE COMPUTER. CAR TRAVELED AT OVER 40 MPH DURING INCIDENT AND COULD NOT BE STOPPED THROUGH NORMAL BRAKING ACTION.

10/10/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK OIL WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

1/30/2015

EVER SINCE I PURCHASED THIS CAR, THE HEATER DOES NOT HEAT THE INTERIOR OF THE CAR VERY WELL. THE AIR BLOWING OUT OF THE VENTS IS WEAK AND COLD TO TEPID. EVEN AFTER 30 MINUTES OF DRIVING THE CAR, IT IS STILL LUKEWARM. THIS IS FOR TEMPS BETWEEN 0 DEGREES AND 40 DEGREES OUTSIDE. THE TEMP INSIDE THE CAR NEVER GOES OVER 45 DEGREES WHEN IT IS COLD OUTSIDE. IF THE TEMP IS OVER 40 DEGREES OUTSIDE, THE INSIDE WILL WARM UP TO ABOUT 55 DEGREES AFTER 30 MINUTES OF DRIVING. THIS IS A SAFETY HAZARD SINCE THE DEFROSTER DOES NOT REMOVE ACCUMULATED ICE OFF THE FRONT WINDOW DURING THE COLD TEMPS. I HAVE TO STOP ON THE ROAD, SCRAPE THE WINDSHIELD AFTER A FEW MILES AND THEN DO THAT REPEATEDLY DURING THE 45 MINUTE DRIVE EACH DAY. IT IS ALSO A SAFETY HAZARD WHEN YOU ARE TOO COLD TO DRIVE, EVEN WITH GLOVES, AND YOUR FINGERS ARE NUMB AND YOUR BODY IS SHAKING FROM THE COLD. THE DEALER SAYS NOTHING IS WRONG. THERE IS SOMETHING WRONG. MAYBE AN INCORRECT THERMOSTAT, OR SOMETHING. BUT, SUBARU SHOULD DO SOMETHING ABOUT THIS. *TR

3/12/2015

TIRE PRESSURE MONITOR INDICATED LOW PRESSURE. RIGHT REAR TIRE NEEDED AIR. TIRE CONTINUED TO SLOWLY LEAK AND THE PRESSURE MONITOR TRIPPED AGAIN DAYS LATER. MENTIONED PROBLEM TO DEALERSHIP DURING SERVICE. DEALERSHIP FOUND NO PROBLEM WITH THE TIRE AND PROPERLY INFLATED ALL WHEELS. A FEW DAYS LATER THE TIRE PRESSURE WAS LOW (TIRE PRESSURE MONITOR TRIPPED AGAIN). BRINGING VEHICLE BACK TO THE DEALER FOR POSSIBLE REPLACEMENT OF TIRE. PROBABLY A PROBLEM ISOLATED TO MY SPECIFIC CAR, BUT LOGGING THE INCIDENT IN CASE THERE ARE MORE TIRES OUT THERE WITH SIMILAR PROBLEMS. *TR

2/12/2015

I HAVE HAD SEVERAL OCCASIONS WHERE THE WHEEL LUGS HAVE SNAPPED WHILE THE WHEELS WERE REMOVED FOR TIRE REPLACEMENT, ROTATION AND REPLACEMENT OF BRAKE PADS AND ROTORS. I HAVE ALSO HAD THE BRAKE CALIPER RETAINER BOLTS SNAP WHILE THE VEHICLE WAS IN MOTION SO THAT THE REAR BRAKES ON THE VEHICLE WERE NEXT TO INOPERABLE AS ONLY A PORTION OF THE BRAKE PAD CAME IN CONTACT WITH THE ROTOR. THE DEALER DID NOT MAKE ANY ATTEMPT TO RESOLVE OR REPAIR THE BRAKE ROTORS OR PADS UNDER WARRANTY WHEN THIS HAPPENED. WHAT MADE IT MORE OF AN ISSUE WAS THE THE LOCAL DEALER DIDNT HAVE THESE PARTS ON HAND AND GAVE ME THE SPECS FOR THE BOLT TO PURCHASE FROM THE LOCAL HARDWARE STORE. THESE NEW BOLTS HAVE HELD.

12/28/2015

7 MONTHS OLD, 20,000 MILES. DRIVING 65.6 MPH, IN LIGHT RAIN WITH CRUISE CONTROL ON. 1ST TIME DRIVING IN BAD WEATHER, NOTICED WIND OR FLAT TIRES CAUSING SOMETIMES SIDE SHAKING. STOPPED TO CHECK TIRES. NOTICED NO WIND NOR LOW TIRES PRESSURE. CONTINUED ON. HAD USED CRUISE CONTROL ON AND OFF, AND TURNING ON AND OFF THE TRACTION SWITCH TO FIND A PATTERN FOR THE IRADIC DRIVING. COULD NOT ID A CAUSE. CONTINUED DRIVING. CAR TOOK A SUDDEN JERK TO THE LEFT, KNEW WE WERE GOING TO CRASH AND COULD NOT TURN STEERING WHEEL. 'CRASH' . WE SLID 40 FEET DOWN THE CENTER DIVIDE. THE FRONT WHEELS WERE STILL POINTED STRAIGHT AHEAD. THE AIR BAGS DID NOT DEPLOY. WE WERE LUCKY. THE REAR WHEELS HAD 'EXCESSIVE WEAR' , FRONT WHEELS WERE IN GOOD CONDITION. WHEN THE CAR WAS TORN APART, THE MAIN PULLY HAD A 1" DING AND THE FAN BELT WAS KNOCKED OFF THE MAIN PULLY AND PARTICALLY OF THE 2ND PULLY. THE BELT WAS ON ALL THE OTHER PULLIES.. I BELIEVE THE TRACTION DEVICE MALFUNCTIONED WHEN I WAS IN CRUISE CONTROL, THE LEFT FRONT WHEEL HYDROPLANED. AND THE BRAKE WAS APPLIED SENDING ME INTO A OUT OF CONTROL CRASH, THAT I COULD NOT STEER OUT OF. SUBARU OF AMERICA SAID WET PAYMENT, HIGH SPEED AND EXCESSIVE WEAR ON REAR TIRES CAUSED THE ACCIDENT. THEY DOCUMENTED THE SPEED AND WEAR OF REAR TIRES. RAIN WAS VERY LIGHT, A DRIZZLE. HIGHWAY WAS STRAIGHT AND LIGHT TRAFFIC. NO DEBRE ON THE HIGHWAY.

3/4/2016

VEHICLE SUDDENLY AND UNEXPECTEDLY ACCELERATED WHILE DRIVER WAS PARKING WHILE APPLYING BRAKES. VEHICLE HIT HOUSE AND PORCH, SHEARING OFF THE GAS METER WHERE IT MEETS THE UNDERGROUND LINE. EYESIGHT OBJECT DETECTION SYSTEM DID NOT STOP THE VEHICLE.

4/18/2016

EVER SINCE I PURCHASED THIS CAR, THE HEATER DOES NOT HEAT THE INTERIOR OF THE CAR VERY WELL. THE AIR BLOWING OUT OF THE VENTS IS WEAK AND COLD TO TEPID. EVEN AFTER 30 MINUTES OF DRIVING THE CAR, IT IS STILL LUKEWARM. THIS IS FOR TEMPS BETWEEN 0 DEGREES AND 40 DEGREES OUTSIDE. THE TEMP INSIDE THE CAR NEVER GOES OVER 45 DEGREES WHEN IT IS COLD OUTSIDE. IF THE TEMP IS OVER 40 DEGREES OUTSIDE, THE INSIDE WILL WARM UP TO ABOUT 55 DEGREES AFTER 30 MINUTES OF DRIVING. THIS IS A SAFETY HAZARD SINCE THE DEFROSTER DOES NOT REMOVE ACCUMULATED ICE OFF THE FRONT WINDOW DURING THE COLD TEMPS. I HAVE TO STOP ON THE ROAD, SCRAPE THE WINDSHIELD AFTER A FEW MILES AND THEN DO THAT REPEATEDLY DURING THE 45 MINUTE DRIVE EACH DAY. IT IS ALSO A SAFETY HAZARD WHEN YOU ARE TOO COLD TO DRIVE, EVEN WITH GLOVES, AND YOUR FINGERS ARE NUMB AND YOUR BODY IS SHAKING FROM THE COLD. THE DEALER SAYS NOTHING IS WRONG. THERE IS SOMETHING WRONG. MAYBE AN INCORRECT THERMOSTAT, OR SOMETHING. BUT, SUBARU SHOULD DO SOMETHING ABOUT THIS. *TR

3/12/2015

HEAT SYSTEM DOES NOT HEAT THE CAR AND WINDOW KEEP FREEZING OVER. HAVE TO KEEP TURNING FROM FLOOR HEAT WHICH IS NONE, TO WINDSHIELD TO KEEP IT CLEAR. ALWAYS COLD WHICH TAKES YOUR MIND AND CONTROL AWAY FROM DRIVING, COULD CAUSE TO ACCIDENT TAKING TIME TO KEEP TRYING TO GET HEAT TO WHERE IT IS NEEDED. PEOPLE SHOULD NOT BUY THE SUBARU FORESTER TILL THEY FIX THE PROBLEM, AND SHOULD BE BANDED TILL FIXED. THE DID NOT HAVE HEAT PROBLEM TILL THIS YEAR BY THE SOUNDS OF IT, SO THEY SHOULD BE ABLE TO SWITCH IT BACK TO THE WAY IT WAS IN OLDER MODEL YEAR BEFORE SOMEONE GETS HURT. A RECALL IS PASS DUE BEFORE SOMEONE GETS HURT OR KILLED. *TR

3/31/2015

THIS MODEL VEHICLE HAS A SAFETY DEFECT. THE SPEEDOMETER IS LOCATED UNDER A VISOR WHICH LIMITS THE AMOUNT OF LIGHT FALLING ON THE INSTRUMENT, AND THE INSTRUMENT PANEL DOES NOT HAVE ANY BACK LIGHTING UNDER DAYLIGHT DRIVING CONDITIONS. THE RESULT IS THAT UNDER MOST DAYTIME DRIVING CONDITIONS IS IMPOSSIBLE TO READ THE SPEEDOMETER AND DETERMINE THE SPEED THAT THE VEHICLE IS TRAVELING AT. THIS IS A UNIVERSAL PROBLEM AS DEALER STAFF HAS TOLD ME THAT THEY HAVE HAS NUMEROUS CUSTOMERS COMPLAIN ABOUT THIS SAFETY DEFECT. I HAVE CONTACTED SUBARU OF AMERICA TO DISCUSS THIS DEFECT, AND WAS TOLD THEY DO NOT HAVE ANY SOLUTION.

8/20/2015

WHILE DRIVING AT NIGHT, ANOTHER DRIVER LET US KNOW THAT OUR TAIL LIGHTS WERE NOT ON EVEN THOUGH THE HEADLIGHTS WERE WORKING. ALSO, THE BRIGHT HEADLIGHTS ARE NOT WORKING. BRAKE LIGHTS, EMERGENCY FLASHERS, AND TURN SIGNALS ARE STILL WORKING. WHEN WE HAVE TO DRIVE AT NIGHT UNTIL PROBLEM IS FIXED, WE HAVE TO DRIVE WITH FLASHERS ON. CHECKED ALL FUSES AND ALL ARE OK.

7/22/2017

THE VEHICLE WAS DRIVEN SEVERAL MILES WITH THE PASSENGER SITTING ON A THIN PILLOW. WHEN ARRIVING AT THE DESTINATION IT WAS NOTICED THAT THE PASSENGER AIRBAG OFF LIGHT WAS ILLUMINATED. THE LIGHT IS VERY DIFFICULT IF EVEN POSSIBLE TO SEE IN THE SUNSHINE, SO IT IS UNKNOWN HOW LONG IT HAD BEEN ILLUMINATED. THERE WAS NO AUDIBLE INDICATION THAT WAS NOTICED. THE VEHICLE'S MANUAL WAS LATER READ WHERE IT WAS DISCOVERED THAT THIS IS AS THE VEHICLE IS BUILT, THAT A PASSENGER NEEDING A PILLOW MUST USE THE BACK SEAT. WITHOUT THAT KNOWLEDGE BEFOREHAND AND A NON-NOTICEABLE LIGHT, A LIFE WAS ENDANGERED. THE SECONDARY COMPLAINT IS THAT THE MANUAL STATES TO WRITE TO "CONTACT THE VEHICLE MANUFACTURER CONCERNING MODIFICATIONS FOR PERSONS WITH DISABILITIES THAT MAY AFFECT THE ADVANCED AIRBAG SYSTEM." I PROPOSE THAT MAY HAVE BEEN PUT IN THE MANUAL AS A LEGAL SIDESTEP AND THAT HANDICAPPED PERSONS RIGHTS ARE ABUSED WITH THIS DESIGN. I RECOMMEND WRITING TO THAT ADDRESS TO SEE IF THERE IS A RESPONSE. (100 MILEAGE IS ESTIMATE). *TR

10/3/2014

I PURCHASED A CERTIFIED PREOWNED 2015 FORESTER IN NOVEMBER FROM NORTHTOWN SUBARU IN AMHERST, NY IN NOVEMBER 2017. I WAS SOLD A BASIC MODEL AND ASSURED THAT THE REMOTE CAR STARTER AND HEATED SEAT THAT THEY COULD INSTALL AT THE DEALERSHIP WERE AS GOOD AS THE ONES INCLUDED IN MORE EXPENSIVE FORESTER MODELS. SAFETY ISSUE: ON WEDNESDAY 3/28/18 I WAS DRIVING IN THE CITY OF BUFFALO WITH MY HEATED SEAT TURNED ON. THE BACK OF MY LEG, RIGHT BELOW MY KNEE BECAME INTOLERABLY HOT. I TURNED THE HEATED SEAT OFF IMMEDIATELY AND REACHED DOWN. THE SEAT INSTANTLY BURNT TWO OF MY FINGER TIPS. I SHOUTED IN PAIN AND EXPLAINED TO MY FRIEND WHAT HAPPENED. HE SAID HE SMELLED SMOKE AND BURNING PLASTIC. I GOT OUT OF THE CAR AND LOOKED AT THE FRONT OF THE SEAT (NEAR MY CALVES) AND THE HEATED SEAT ELEMENT HAD BURNED THROUGH THE SEAT UPHOLSTERY AND WAS STILL BURNING INSIDE THE SEAT AND SMOKING. I CALLED NORTHTOWN SUBARU AS SOON AS THEY OPENED IN THE MORNING AND EXPLAINED THE SEVERITY OF THE SITUATION. I WAS PASSED TO VOICEMAIL BOXES THAT WERE FULL AND PUT ON HOLD FOR AN EXTENDED PERIOD OF TIME. I EXPLAINED TO EVERYONE I SPOKE TO THE SEVERITY OF THE ISSUE. I WAS TOLD THAT I NEEDED TO SPEAK TO SOMEONE IN THE SMART CAR DEPARTMENT BUT THEIR VOICEMAIL BOXES WERE FULL. THE SERVICE REP WOULD LEAVE A NOTE ON THE SMART CAR EMPLOYEE'S DESK AND HAVE HIM CALL ME IMMEDIATELY. THIS WAS AT 9:30 AND BY 2 I HAD NOT HEARD BACK. I CALLED THE SALES PERSON WHO SOLD ME THE CAR AND HE SAID HE WOULD HAVE HIS MANAGER CALL ME IMMEDIATELY. I FINALLY HEARD BACK AT 3 AND WAS TOLD THAT I SHOULD DROP OFF MY CAR MONDAY MORNING AND THEY WOULD 'MAKE IT RIGHT.' I FELT THAT EVERYONE AT NORTHTOWN WAS DISMISSIVE AND NOT CONCERNED WITH A PRODUCT THEY INSTALLED THAT HAD SEVERELY MALFUNCTIONED AND INJURED ME.

3/30/2018

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT AFTER THE TRANSMISSION WAS SHIFTED INTO THE REVERSE POSITION, THE ACCELERATOR PEDAL BECAME STUCK AND ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CERVICAL NERVE DAMAGE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

1/23/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DURING THE FAILURE, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE CHECK ENGINE MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JONES BEL AIR SUBARU, 1317 BEL AIR RD, BEL AIR, MD) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY. THE ACCELERATOR PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY TWO YEARS AND 12,000 MILES LATER, THE SAME FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL FAILED AND NEEDED TO BE REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE REPLACEMENT PEDAL WAS A NEW AND IMPROVED VERSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 24,000.

5/3/2018

TIRE PRESSURE MONITOR INDICATED LOW PRESSURE. RIGHT REAR TIRE NEEDED AIR. TIRE CONTINUED TO SLOWLY LEAK AND THE PRESSURE MONITOR TRIPPED AGAIN DAYS LATER. MENTIONED PROBLEM TO DEALERSHIP DURING SERVICE. DEALERSHIP FOUND NO PROBLEM WITH THE TIRE AND PROPERLY INFLATED ALL WHEELS. A FEW DAYS LATER THE TIRE PRESSURE WAS LOW (TIRE PRESSURE MONITOR TRIPPED AGAIN). BRINGING VEHICLE BACK TO THE DEALER FOR POSSIBLE REPLACEMENT OF TIRE. PROBABLY A PROBLEM ISOLATED TO MY SPECIFIC CAR, BUT LOGGING THE INCIDENT IN CASE THERE ARE MORE TIRES OUT THERE WITH SIMILAR PROBLEMS. *TR

2/12/2015

THE BLUETOOTH DOES NOT WORK PROPERLY. MOST OF THE TIME IT DOESN'T WORK AT ALL. WHEN IT DOES IT KEEPS ON REPEATING ITSELF AND FREEZES THE SCREEN. THE ONLY WAY I CAN UN FREEZE THE SCREEN IS PULL THE CAR OVER AND RESTART THE ENGINE. THE DEALER SAYS THEY HAVE DONE EVERYTHING THEY CAN AND " I'LL JUST HAVE TO LIVE WITH IT ". *TR

2/20/2015

I PURCHASED A NEW 2015 SUBARU FORESTER JANUARY 31, 2015. ANYTIME THE TEMPERATURE IS BELOW APPROXIMATELY 10F, THE INTERIOR WINDOWS ICE OVER. HAVE TO CONTINUALLY SWITCH FROM 100% DEFROST TO 100% SIDE WINDOWS TO BE ABLE TO SEE OUT ONE OR THE OTHER. IF ANYONE IS RIDING IN THE BACK SEAT, THE REAR SIDE WINDOWS ARE NEVER CLEAR. THIS POOR VISIBILITY IS A SAFETY HAZARD. IN ADDITION, THE CAR IS EXTREMELY COLD INSIDE, ESPECIALLY IN THE FOOT WELL. MY FEET ARE NUMB FROM THE COLD AS THE HEATER IS BLOWING COLD AIR ON YOUR FEET AND LEGS. EVEN WHEN NO AIR IS DIRECTED TO THE FOOT WELL, THERE IS A CONTINUAL COLD DRAFT. HAVE TAKEN THIS VEHICLE TO THE DEALER TWICE WITH THESE COMPLAINTS ? BOTH TIMES THEY CONTACTED SUBARU AND WAS TOLD THAT THE CAR IS OPERATING AS DESIGNED, SO NO EFFORT WAS MADE TO IMPROVE. FOR COMPARISON THE DEALER PROVIDED A LOANER CAR ? SAME MAKE, MODEL, YEAR AND FEATURES. WE DROVE IT AND OUR CAR ON THE SAME 60 MILE ROUTE AT THE SAME AMBIENT TEMPERATURE (0F), THE LOANER CAR HEATED UP QUICKER, WAS MORE COMFORTABLE INSIDE, HAD MINIMAL FOOT WELL DRAFT, HAD HIGHER ENGINE OIL TEMPERATURE AND THE WINDOWS WERE MUCH CLEARER. THIS WAS COMMUNICATED TO SUBARU, WITH THE SAME RESPONSE ? YOUR CAR IS BEHAVING AS DESIGNED, NO SERVICE IS REQUIRED. IN ADDITION TO MY COMPLAINT, THERE ARE OVER 1100 COMMENTS COMPLAINING ABOUT THESE SAME ISSUES AS DETAILED ON HTTP://WWW.SUBARUFORESTER.ORG/VBULLETIN/F77/2014-FORESTER-WEAK-HEATER-263009/. ALTHOUGH MANY OF THE COMMENTS ARE FOLLOW UPS, THE TREND IS CLEAR ? THERE IS A SHORTCOMING IN SOME CARS THAT RESULT IN POOR HEATER PERFORMANCE, WITH THE SYMPTOM BEING POOR VISIBILITY AND VERY UNCOMFORTABLE PASSENGERS. FOR WHATEVER REASON, SUBARU IS EITHER UNABLE OR UNWILLING TO CORRECT THIS ISSUE OR EVEN ADMIT IT. *JS

2/24/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT THE REAR DOOR LATCH FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS AND WAS UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0.

5/29/2015

WHILE TRAVELING DOWN I81 AT APPROXIMATELY 65 MPH A SMALL PEBBLE TAPPED THE WINDSHIELD ON THE PASSANGER SIDE AND IT CRACKED. WITHIN 24 HRS IT HAS GROWN HALF WAY ACROSS THE WINDOW. PLANNING ON HAVING IT REPLACED WITHIN FIVE DAYS. GOING DOWN HIGHWAY 31 AT APPROXIMATELY 35 MPH THREE DAYS AFTER THE FIRST CRACK ANOTHER ROCK HIT THE WINDSHIELD AND THE SAME THING HAS HAPPENED ON THE DRIVERS SIDE. ( WINDSHIELD HAD NOT YET BEEN REPLACED) AS WELL AS ONE MONTH OF PURCHASING THE CAR A SMALL ROCK HIT THE TOP OF THE WINDSHIELD IN THE REAR VIEW MIRROR AREA AND ONLY MADE A SMALL DING IN IT. I BELIEVE THESE WINDSHIELDS ARE VERY DANGEROUS. IF YOU HEAR ANYTHING HIT YOUR WINDSHIELD AND YOU SEE NOTHING INITIALLY, PLEASE STOP ASAP AND INSPECT IT AS THESE LINE CRACKS EXPAND VERY FAST. NOT KNOWING IF THESE WINDSHIELDS CONTAIN THE ABILITY TO STAY TOGETHER IF IT SHADERS. I HAVE A SMALL CHILD, THIS COULD BECOME DEVASTATING VERY FAST. PLEASE STAY AWARE OF THE SMALLEST HITS TO THESE WINDSHIELDS. CONCERNED FOR ALL.

8/14/2015

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING IN SNOWY CONDITIONS, THE VEHICLE SKIDDED AND THE ALL WHEEL DRIVE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

3/9/2016

DRIVER SIDE LOWER CONTROL ARM BUSHING WEARING OUT PREMATURELY POOR DESIGN.

8/19/2016

2015 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION/ACCELERATION ISSUES. *SMD THE CONSUMER STATED AT LOW SPEEDS, THE VEHICLE WOULD BUCK SLIGHTLY AS SHE/HE ACCELERATED. IN STOP AND GO TRAFFIC, THE VEHICLE WOULD LURCH FORWARD UNEXPECTEDLY, OR WHEN SHE REMOVED HIS/HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SEEMED TO SLOW DOWN ABRUPTLY. WHEN THE CONSUMER ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD OFTEN HESITATE BEFORE REVVING UP. SUBARU INFORMED THE CONSUMER THEY WERE AWARE OF THE PROBLEM AND THERE WAS A FIX. HOWEVER, WITHIN THREE TO FOUR WEEKS OF THE FIX, THE PROBLEM RETURNED. THERE WAS AN ODD HESITATION AS IF THE VEHICLE DID NOT WANT TO GO FORWARD AT IDLE AFTER BRAKING. WHEN THE ACCELERATED WAS PRESSED, THERE WAS A DELAYED REACTION AND A LURCH. ALSO, SEVERAL LIGHTS INCLUDING THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONSUMER WENT TO ANOTHER DEALER AND SOON AFTER THE REPAIR, THE PREVIOUS PROBLEMS RETURNED. *JB

10/27/2016

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT THE REARVIEW MIRROR CAMERA FAILED TO WORK INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GRAND PRIX SUBARU LOCATED AT 500 S BROADWAY, HICKSVILLE, NY 11801; (855) 675-5585) WHERE IT WAS DETERMINED THAT THE MIRROR COULD BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400. UPDATED 08/09/2017*JS

6/20/2017