2022 Subaru Ascent Owner Complaints

The transmission is slipping and lunges forward, I believe this is the same reason there was a recall for my model car in 2019 & 2020. I have reported this to the car dealership and it will be placed in their service department tomorrow... I was carrying five (5) passengers in the car when it lunged forward and I almost rear ended the car in front of me and was also rear ended because I had to apply my brakes quickly. As stated above I'm hopeful this will be done by the dealership tomorrow. No inspection have been performed but it is scheduled to be done. There were no warnings of any kind other than a few hesitations in the forward motion just before the car lunged quickly forward.

7/12/2022

The transmission of my 2022 Ascent regularly slips or shutters when trying to accelerate. While maintaining speed I can also feel a shutter or flutter. As if it is trying to decide what ratio to keep. Even though I’m on flat ground and maintaining speed. It is a similar feeling to the transmission of y 2020 ascent I got rid of because of the fear of safety.

9/8/2022

The brakes on this vehicle continue to makes squealing sounds when slowing to a gradual stop, and now recently makes a grinding sound when driving from a complete stop to a gradual start. These sounds began when the vehicle was new at 500 miles and continues at 1500 miles. The vehicle has been taken to a Subaru dealership three times and nothing has been found that needs correction. I have contacted Subaru Corporate and they continue to direct me to the dealership. Meanwhile I do not feel the brakes are working correctly and fear there is a safety issue.

9/21/2022

The contact owns a 2022 Subaru Ascent. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the brakes were making abnormal squealing sounds. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and the contact was referred to the dealer for assistance. The approximate failure mileage was 2,076.

11/22/2022

2nd cracked front windshields in the 1st 5 months we have own the car. Not sure how the first crack happened but this 2nd crack just started and has now spread to over half the window.

6/2/2022

2022 Ascent. Windshield cracked in cold weather. No impact.

12/26/2022

Engine oil leak at oil pan

10/1/2023

Ascent randomly hesitates when pulling out into traffic.. both at slow speeds and when attempting to pass on interstate.. has been at dealer service numerous times regarding this , it periodically 'walking' when parked and ranfom inability to get hatch to work. Is currently at a different dealer service as previous dealer was unable to replicate and unwilling to keep vehicle for more than the hour or 2 of service appt. Prev dealer did replace hatch motor over a year ago..but still works randomly..their fix for this is to manually reset everytime.. as for ' walking ' when parked, my ascent will very slowly move 6 to 8 feet when parked..dealer 'fix' is to only park with parking brake on. Hesitation issue is now worse since prev dealer did 'system update'.. now rpm drop to 1000 or lower, then after 3 or 4 seconds, car revs to 3 or 4 k & takes off..during the 3 or 4 seconds of hesitation, I am literally sitting in the middle of the road as the car initially starts to move forward, then literally just sits there until it revs up and takes off. This is random, so no way to record..and no rhym or reason to know when it's going to happen. Last week it nearly got me t boned by an 18 wheeler when I pulled out across 4 lanes after getting fuel. Have contacted Subaru of America requesting their help but have gotten no reply despite my 7 voicemail left for the assigned rep. My car is a 22 ascent touring with 17k miles..has been at same dealer repeatedly for same issues and their repeated reply us "unable to duplicate, so no issue.".. I am on Subaru Ascent page on FB.. There are numerous people complaining of same nasty hesitation issue with no resolution from their dealer service. I bought this car with a 10 yr 100k warranty..fortunately I have not been financially responsible for the numerous service calls, but I am seriously concerned with being a statistic..my car is listed as one of the top 10 safest in a crash, but I don't like feeling like a ' test dummy'

3/2/2024

1. The electrical system/battery failed after only 392 miles. Car could not be jumped. When the cables were put on the battery, the tech said they got real hot (which leads us to believe it was shorting out.) Even though Subaru blamed the battery, the dashboard lights, the horn, and the headlights were all flickering and flashing like a Christmas tree. The car had also just been driven 45 minutes before. Subaru blamed driver error on not shutting the car off properly, but according to a class-action lawsuit, Subaru is aware of this happening with other Subaru vehicles. 2. The car would not start in an unsafe neighborhood after dark. We also experienced a burning smell in our garage for the past few months, which disappeared now that the Subaru has been at the garage for a week. 3. Not confirmed. The Subaru dealership blamed driver error and improper shut off of the ignition. 4. No inspections have been done except by the Subaru dealership. 5. No warning. The car had just been driven for 45 minutes, we parked and came back 45 minutes later and it would not start. At that time, the battery light came on, the car's headlights started to flash, and the dashboard lit up. Looking back, the burning smell in our garage might have been a clue.

5/16/2022

The panoramic moonroof stopped working and was stuck open, making a grinding sound when trying to close. There were no warning lights or messages prior to the issue. The issue was reviewed by a Subaru dealership, they were able to recreate the issue, and they replaced the parts to fix the issue, covered under warranty.

9/4/2022

The transmission is slipping and lunges forward, I believe this is the same reason there was a recall for my model car in 2019 & 2020. I have reported this to the car dealership and it will be placed in their service department tomorrow... I was carrying five (5) passengers in the car when it lunged forward and I almost rear ended the car in front of me and was also rear ended because I had to apply my brakes quickly. As stated above I'm hopeful this will be done by the dealership tomorrow. No inspection have been performed but it is scheduled to be done. There were no warnings of any kind other than a few hesitations in the forward motion just before the car lunged quickly forward.

7/12/2022

Ascent randomly hesitates when pulling out into traffic.. both at slow speeds and when attempting to pass on interstate.. has been at dealer service numerous times regarding this , it periodically 'walking' when parked and ranfom inability to get hatch to work. Is currently at a different dealer service as previous dealer was unable to replicate and unwilling to keep vehicle for more than the hour or 2 of service appt. Prev dealer did replace hatch motor over a year ago..but still works randomly..their fix for this is to manually reset everytime.. as for ' walking ' when parked, my ascent will very slowly move 6 to 8 feet when parked..dealer 'fix' is to only park with parking brake on. Hesitation issue is now worse since prev dealer did 'system update'.. now rpm drop to 1000 or lower, then after 3 or 4 seconds, car revs to 3 or 4 k & takes off..during the 3 or 4 seconds of hesitation, I am literally sitting in the middle of the road as the car initially starts to move forward, then literally just sits there until it revs up and takes off. This is random, so no way to record..and no rhym or reason to know when it's going to happen. Last week it nearly got me t boned by an 18 wheeler when I pulled out across 4 lanes after getting fuel. Have contacted Subaru of America requesting their help but have gotten no reply despite my 7 voicemail left for the assigned rep. My car is a 22 ascent touring with 17k miles..has been at same dealer repeatedly for same issues and their repeated reply us "unable to duplicate, so no issue.".. I am on Subaru Ascent page on FB.. There are numerous people complaining of same nasty hesitation issue with no resolution from their dealer service. I bought this car with a 10 yr 100k warranty..fortunately I have not been financially responsible for the numerous service calls, but I am seriously concerned with being a statistic..my car is listed as one of the top 10 safest in a crash, but I don't like feeling like a ' test dummy'

3/2/2024

1. The electrical system/battery failed after only 392 miles. Car could not be jumped. When the cables were put on the battery, the tech said they got real hot (which leads us to believe it was shorting out.) Even though Subaru blamed the battery, the dashboard lights, the horn, and the headlights were all flickering and flashing like a Christmas tree. The car had also just been driven 45 minutes before. Subaru blamed driver error on not shutting the car off properly, but according to a class-action lawsuit, Subaru is aware of this happening with other Subaru vehicles. 2. The car would not start in an unsafe neighborhood after dark. We also experienced a burning smell in our garage for the past few months, which disappeared now that the Subaru has been at the garage for a week. 3. Not confirmed. The Subaru dealership blamed driver error and improper shut off of the ignition. 4. No inspections have been done except by the Subaru dealership. 5. No warning. The car had just been driven for 45 minutes, we parked and came back 45 minutes later and it would not start. At that time, the battery light came on, the car's headlights started to flash, and the dashboard lit up. Looking back, the burning smell in our garage might have been a clue.

5/16/2022

The contact owns a 2022 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 22V907000 (Electrical System). The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2/9/2023

I was driving slowly through a parking lot. I found a spot to park my car and noticed that there was a curb painted bright yellow so I knew I could not pull through. I started to turn into the parking spot with my foot on the brake when all of a sudden my car was speeding towards the curb and a tree. My foot was on the brake but the car did not stop nor did the forward collision feature work and the air bag did not deploy. The accident has been reported to both my insurance and the auto maker. The car will be inspected tomorrow.

6/26/2023

This observation/complaint is about a 2022 Subaru Ascent automobile, which I own. When the gas cap is loose, the car's computer disables several safety features, including collision avoidance, lane control, cruise control, reverse-automatic-braking control, all occur suddenly, while driving, after the computer processes the fault. Upon securing the gas cap and ostensibly fixing the problem, the computer MAY continue to disable said safety features for (according to Subaru Service agents) multiple days for as long as 30 days. On 7/2/23, while driving, several warning lights illuminated in the instrument cluster advising of the loss of many safety features. After stopping and reading the owners manual, I inspected and confirmed that the gas cap was properly sealed. That action did not fix the warning lights nor the disablement of safety features. I had 4 start-shutoff cycles in 6.5 hours. Three hundred and fifty miles later, I refueled, and confirmed that the gas cap was installed properly at the conclusion. Nothing changed with the disabled safety features. The following two days, I experienced 5 daily start-shutoffs with no effect on the safety features. The 3rd day, after 2 start-shutoff cycles, and while idling the engine, the warning lights disappeared and the safety features operated properly. Upon visiting a dealership, I was informed that the onboard computer identified a loose gas cap as the problem. Two service advisors told me that this experience is normal and that they have seen it take as long as 30 days for the computer to recognize that the problem was "fixed".

7/19/2023

I was in a front end collision with a deer. Upon impact there was heavy damage to my front end and smoke coming from my engine bay. Within minutes a fire started and only a couple minutes later the entire car was engulfed. No airbags deployed during the accident, there was no collision detected by smartlink and I wasn't even notified of any issues by starlink until the car was completely burnt down and getting doused in water. It is the middle of winter and I couldn't begin to imagine how horrible that would've been had I needed to remove my 3 children from their car seats or if I would've smacked my head and passed out. I was very lucky to walk away unharmed, but many valuables were lost in my car from this.

1/9/2025

Air Bags did not deploy going at 32 MPH and during a head on front collision.

2/15/2025

I was driving slowly through a parking lot. I found a spot to park my car and noticed that there was a curb painted bright yellow so I knew I could not pull through. I started to turn into the parking spot with my foot on the brake when all of a sudden my car was speeding towards the curb and a tree. My foot was on the brake but the car did not stop nor did the forward collision feature work and the air bag did not deploy. The accident has been reported to both my insurance and the auto maker. The car will be inspected tomorrow.

6/26/2023

Air Bags did not deploy going at 32 MPH and during a head on front collision.

2/15/2025

245/50 A20. Side wall ruptured at 55 mph . A pop and tire was flat. No sensor warning. Correct tire pressure. Immediately checked electronic psi reading. All tires ok but red 0 for tire that blew out. I have pictures. Not confirmed by any one yet. That may happen Thursday when I replace all 4 tires. Had 7780 miles on tires. Even tread wear.

7/3/2022

The contact owns a 2022 Subaru Ascent. The contact stated while driving 60 MPH, the front driver’s side door opened independently. The door ajar light was illuminated. The contact was able to securely close the door. The vehicle was taken to the dealer, but no failure was found. The manufacturer was not contacted. The failure mileage was 300. The contact stated that the failure has now happened a total of 3 times. Each occurrence was a various speeds and weather conditions.

2/9/2023

I was driving slowly through a parking lot. I found a spot to park my car and noticed that there was a curb painted bright yellow so I knew I could not pull through. I started to turn into the parking spot with my foot on the brake when all of a sudden my car was speeding towards the curb and a tree. My foot was on the brake but the car did not stop nor did the forward collision feature work and the air bag did not deploy. The accident has been reported to both my insurance and the auto maker. The car will be inspected tomorrow.

6/26/2023

The Automatic liftgate in the rear of the vehicle upon opening, closes suddenly and immediately. I am not touching the key fob or anything. This happened several times and hit me on the head. The dealer has replaced the liftgate motor, but it happened again. This is dangerous and can be harmful to adults or children standing behind a vehicle.

7/13/2023

This observation/complaint is about a 2022 Subaru Ascent automobile, which I own. When the gas cap is loose, the car's computer disables several safety features, including collision avoidance, lane control, cruise control, reverse-automatic-braking control, all occur suddenly, while driving, after the computer processes the fault. Upon securing the gas cap and ostensibly fixing the problem, the computer MAY continue to disable said safety features for (according to Subaru Service agents) multiple days for as long as 30 days. On 7/2/23, while driving, several warning lights illuminated in the instrument cluster advising of the loss of many safety features. After stopping and reading the owners manual, I inspected and confirmed that the gas cap was properly sealed. That action did not fix the warning lights nor the disablement of safety features. I had 4 start-shutoff cycles in 6.5 hours. Three hundred and fifty miles later, I refueled, and confirmed that the gas cap was installed properly at the conclusion. Nothing changed with the disabled safety features. The following two days, I experienced 5 daily start-shutoffs with no effect on the safety features. The 3rd day, after 2 start-shutoff cycles, and while idling the engine, the warning lights disappeared and the safety features operated properly. Upon visiting a dealership, I was informed that the onboard computer identified a loose gas cap as the problem. Two service advisors told me that this experience is normal and that they have seen it take as long as 30 days for the computer to recognize that the problem was "fixed".

7/19/2023

This observation/complaint is about a 2022 Subaru Ascent automobile, which I own. When the gas cap is loose, the car's computer disables several safety features, including collision avoidance, lane control, cruise control, reverse-automatic-braking control, all occur suddenly, while driving, after the computer processes the fault. Upon securing the gas cap and ostensibly fixing the problem, the computer MAY continue to disable said safety features for (according to Subaru Service agents) multiple days for as long as 30 days. On 7/2/23, while driving, several warning lights illuminated in the instrument cluster advising of the loss of many safety features. After stopping and reading the owners manual, I inspected and confirmed that the gas cap was properly sealed. That action did not fix the warning lights nor the disablement of safety features. I had 4 start-shutoff cycles in 6.5 hours. Three hundred and fifty miles later, I refueled, and confirmed that the gas cap was installed properly at the conclusion. Nothing changed with the disabled safety features. The following two days, I experienced 5 daily start-shutoffs with no effect on the safety features. The 3rd day, after 2 start-shutoff cycles, and while idling the engine, the warning lights disappeared and the safety features operated properly. Upon visiting a dealership, I was informed that the onboard computer identified a loose gas cap as the problem. Two service advisors told me that this experience is normal and that they have seen it take as long as 30 days for the computer to recognize that the problem was "fixed".

7/19/2023

When driving and lane lines change width the car tried to street across them at highway speeds. Happens regularly.

7/31/2023

2022 Subaru Ascent Limited complained about the tires and brakes to dealership during initial 6K service they said they are fine and sent me on my way. I have taking it in since on 2 or 3 other occasions and same thing. Nothings wrong they checked it drove it and its fine. My wife got rear ended nothing big just replaced the rear bumper and hitch at a certified Subaru collision center. they also did not look over the car since its new they also sent me on my way and I asked for an inspection nothing. I call the dealership a week ago to speak to the service manager so I can get the info for the extended warranty since I am having these issues and its close to 20K miles now and they have not done anything regarding the issue. Waited never sent the info and before I could take it to the dealer ship a few days later I had a blowout. I replaced the tire with the spare but the tire is bald and you cant see it its on the inside there patchy and the brake pads are to small they admitted that they are small for the car and rotors and they would not under a recall but a service bulletin cover the brake pads and resurface the rotors there warped and pulsing its not safe at all. The blow out happened on the sidewall where the bead is where the wheel is mounted just blew. The manager did not offer a vehicle and advised me they had none even with 4 kids I am willing to take any vehicle. I have not received the service and Subaru has not serviced my car as they should and they now claim they have no service records which I provided info and nothing. They want $160 for labor $140 for alignment and $1200 for tires. Its not my fault the service was not done and overlooked I have taken it to that dealership since I purchased it. Called Subaru of America they are dragging there feet the dealership has had my car on the donut since 7/17/24 still waiting on SOA I was told 2 business days and still nothing no vehicle had to get a rental. I do not want the car it is not safe. I almost died

7/20/2024

Were in a car accident of a speed of 32 MPH. Were told we would have to get rid of the carseat due to a hard wreck.

2/15/2025

The contact owns a 2022 Subaru Ascent. The contact stated that while driving 30 -35 MPH and depressing the brake pedal, there was an abnormal rumbling sound coming from the vehicle. The contact stated that the vehicle stopped and resumed driving repeatedly. The contact stated that the vehicle failed to respond as intended, causing the braking distance to be extended. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed. Additionally, the contact stated that the same dealer had previously repaired the brakes under warranty. The manufacturer was contacted and advised the contact to retrieve the vehicle from the dealer even though the contact had safety concerns. The failure mileage was approximately 38,000. The VIN was not available.

7/31/2025