2020 Jeep Cherokee Report
Known issues, recalls, running costs, and what to check before you buy.

Overall Score
Key Takeaways
- The 2020 Jeep Cherokee has an average reliability rating, influenced by significant recalls.
- A critical recall for the steering rack requires verification of repair; failure can lead to loss of steering control.
- An ongoing power transfer unit (PTU) recall has an unfinalized remedy, indicating potential for future drivetrain issues.
- Despite four recalls, owner complaint data is absent, but this does not negate documented safety concerns.
2020 Jeep Cherokee
Critical Failure Risk
The steering rack and pinion assembly can fail, leading to a loss of steering control. This is a critical safety defect addressed by recall 19V637000.
Early detection can help you avoid a $1,000-$1,800 repair.
Safety & Bulletins
Owner Complaints
No primary complaint themes found.
Performance & Efficiency
- Horsepower
- 180–271HP
- Torque
- 171–295 lb–ftLB-FT
Reliability
Practicality
The score is mainly limited by high fuel consumption.
Who This Car Is For
Best for
Buyers seeking a capable SUV with all-wheel drive for varied conditions.
+2 more buyer-fit notes in the full report
Avoid if
Buyers prioritizing long-term, worry-free ownership with minimal potential for unexpected repairs.
+2 more buyer-fit warnings in the full report
2020 Jeep Cherokee Reliability Analysis
Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Jeep Cherokee.
Vehicle Specs
- Fuel Type
- Regular
- Seating Capacity
- 5
- Horsepower
- 180-271 hp
- Torque
- 171-295 lb-ft
- Transmission
- Automatic
- Drivetrain
- All-Wheel Drive
- Body Style
- Suv
- MSRP Range
- $25,740 - $38,490
- EPA Combined MPG
- 21
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Most Common Issues
1. Steering Rack Failure
Most reportedUsage data observed
2. Power Transfer Unit (PTU) Failure
Usage data observed
First Service Interval
- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake Inspection
Est. shop cost: $100 - $150
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FAQ
Is the 2020 Jeep Cherokee reliable?
The CarFocal Reliability Score for the 2020 Jeep Cherokee is 8.5/10. Reliability score is 8.5/10. NHTSA recalls: 4. Owner complaints: 0.
How practical is the 2020 Jeep Cherokee for daily use?
Practicality score is 5.9/10. The score is mainly limited by high fuel consumption. EPA combined economy is 21 MPG. Seating capacity is 5. 4 passenger doors are listed. Boot capacity is 570 litres.
What is the overall score for the 2020 Jeep Cherokee?
The CarFocal Overall Score for the 2020 Jeep Cherokee is 7.1/10. Overall score is 7.1/10 (Good). Confidence 85%. Maintenance 8.2/10. Practicality 5.9/10.
What does it cost to own and maintain a 2020 Jeep Cherokee?
Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake Inspection at 7,500 miles. Estimated first-year maintenance: $400 - $700. Repair prediction highlight: Steering Rack (typical at 75,000 miles, estimated cost Min: $1,000 • Max: $1,800).
What is the MSRP range for the 2020 Jeep Cherokee?
MSRP range is $25,740 - $38,490.
What engine is in the 2020 Jeep Cherokee?
Engine specs list Inline-4, V6 • 6 • 3.2. Output is 180-271 hp • 171-295 lb-ft.
What transmission does the 2020 Jeep Cherokee use?
According to CarFocal's specs for the 2020 Jeep Cherokee, transmission is Automatic. The paired drivetrain is All-Wheel Drive.
What is the combined EPA MPG for the 2020 Jeep Cherokee?
EPA combined estimate is 21 MPG.
What driver assistance and safety features are available on the 2020 Jeep Cherokee?
8 standard driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.
What is the fuel economy range for the 2020 Jeep Cherokee?
According to CarFocal's specs for the 2020 Jeep Cherokee, fuel economy range is 18-26 mpg combined.
How many people fit in a 2020 Jeep Cherokee?
According to CarFocal's specs for the 2020 Jeep Cherokee, seating capacity is 5.
What body style is the 2020 Jeep Cherokee?
According to CarFocal's specs for the 2020 Jeep Cherokee, body style is suv.
What drivetrain does the 2020 Jeep Cherokee use?
According to CarFocal's specs for the 2020 Jeep Cherokee, drivetrain is All-Wheel Drive. Transmission is Automatic.
What are the NHTSA safety ratings for the 2020 Jeep Cherokee?
NHTSA ratings: Overall 4/5 • Frontal 4/5 • Side 5/5 • Rollover 4/5.
Are there open safety recalls on the 2020 Jeep Cherokee?
This model year has 4 official safety campaigns listed.
Should buyers consider alternatives to the 2020 Jeep Cherokee?
Alternatives listed in this guide: 2020 Toyota RAV4 and 2020 Honda CR-V.