2011 Jaguar XF Owner Complaints

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

7/10/2013

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT ACCORDING TO VEHICLE SPECIFICATIONS, THE AIR BAG WOULD DEACTIVATE WHEN A PASSENGER UNDER 100 LBS WAS OCCUPYING THE SEAT. THE CONTACT WAS CONCERNED BECAUSE A FREQUENT ADULT PASSENGER, WHO WAS LESS THAN 100 LBS, WOULD NOT BE PROTECTED BY THE AIR BAG IN THE EVENT OF A CRASH THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR

3/12/2014

THE ORIGINAL FUEL PUMP ON THE CAR FAILED ON 3/16/16 RESULTING IN ENGINE SHUTDOWN AND SUBSEQUENT LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. A NEW FUEL PUMP WITH JAGUAR PART NUMBER C2D25079 WAS INSTALLED BY JAGUAR LAND ROVER CARLSBAD, CA. THIS REPLACEMENT FUEL PUMP ALSO FAILED ON 8/19/16 RESULTING IN LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. ANOTHER FUEL PUMP WITH THE SAME PART NUMBER WAS INSTALLED ON 8/24/16 BY THE SAME DEALER. WE ARE CONCERNED THAT WE MAY HAVE ANOTHER FAILURE WHILE DRIVING WHICH RESULTS IN THE ENGINE SHUTTING DOWN WITH SUBSEQUENT LOSS OF BRAKING, TURNING, ETC. REPAIR WORK WAS PERFORMED BY JAGUAR LAND ROVER CARLSBAD, 5660 PASEO DEL NORTE, CARLSBAD, CA 92008, PHONE 760-404-5600.

8/25/2016

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE MUFFLER PIPE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNSURE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

10/11/2016

I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR

7/24/2014

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

5/12/2016

THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR

8/1/2014

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONTACT CALLED A RELATIVE FOR ASSISTANCE. THE RELATIVE DISCONNECTED AND RECONNECTED THE FUEL PUMP AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FLANGE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V332000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

6/24/2020

THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS

6/28/2016

SAFETY ISSUE DUE TO DEFECTIVE DASHBOARD. THESE CARS HAS A DEFECT WITH THE DASHBOARD. I PURCHASE THE CARE IN JAN OF THIS YEAR AND IT WAS IN SUPREME CONDITION AS THE PREVIOUS OWNER KEPT IT IN HER GARAGE. I DO NOT HAVE A GARAGE, SO WHEN THE TEMP REACH OVER 100 DEGREES THE DASHBOARD STARTED TO MELT, PULLING AWAY FROM THE SPEAKERS AND DWINDSHIELD. NEEDLESS TO SAY IT IS UGLY AND JAGUAR WILL NOT TAKE RESPONSIBILITY FOR THEIR PRODUCT AND THAT IT WAS IMPROPERLY INSTALLED. THE SAFETY ISSUE WITH THIS IS, I KEEP TAKING MY EYES OFF THE ROAD BECAUSE THE GLARE OF THE WINDSHIELD DRAWS MY ATTENTION TO THE DASHBOARD AS I DRIVE. I HAVE SEEN ON LINE THAT MANY CONSUMERS ARE HAVING THIS ISSUE AND JAGUAR WILL NOT RECALL IT BECAUSE THEY COST ABOUT $6000 THE HQS WANTS TO GIVE ME $1600 TOWARDS REPLACING, AND I AM TELLING THEM NO..... WHY SHOULD I GO BEHIND JAGUAR AND FIX THEIR DEFECTIVE PART? ITS NOT ACCEPTABLE BY ANY MEANS. SOMEONE NEEDS TO LOOK INTO THIS AND I JUST PRAY I DON'T HAVE AN ACCIDENT DUE TO THIS ISSUE. IN ADDITION, THE DEALERSHIP SELLS A THIRD PARTY WARRANTY THAT IS SUPPOSE TO COVER SUN UV RAY DAMAGES TO THE INTERIOR OF THE VEHICLE AND THEY SAID IT IS A DEFECT BY JAGUAR MANUFACTURER---SO THEY WON'T GET STUCK WITH THE BILL. THE INSURANCE COMPANY AGREES AND WILL NOT COVER THE DAMAGES AS A COMPREHENSIVE LOSS. NO ONE WANTS TO TAKE THE RESPONSIBILITY AND IS PASSING IT ON TO THE CONSUMER WHO IS NOT AT FAULT. ADDITIONAL INFORMATION IS ATTACHED AS YOU REQUESTED.

8/23/2016

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY BRAKE DUST ACCUMULATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.

11/8/2012

PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSURE WILL NOT INCREASE SPEED BEYOND SET SPEED. SYSTEM FAILED, AND A SURGE IN SPEED TO 90 MPH FROM SET 69 MPH HAPPEN.INCIDENT IMMEDIATELY REPORTED TO JAGUAR OF HUNTINGTON,1249 E. JERICHO TURNPIKE, HUNTINGTON, NY, 11743(631-427-2708) TECH COULD NOT DUPLICATE CUSTOMER COMPLAINT AT THAT TIME. ACCELERATOR PRESSURE HAD BEEN APPLIED DUE TO MANY HOURS OF OPERATING FROM TRIP FROM FLORIDA TO HUNTINGTON, NY(SELLING DEALER'S LOCATION). ASL MAY HAVE BECOME DISABLE AND ERRONOURSLY RESPONDED TO PETAL POSITION. HARD BRAKING APPLIED TO AVOID COLLISION WITH MERGING VEHICLES ON I 95 IN MARYLAND. *TR

11/17/2012

I WAS ON HIGHWAY WITH MY FAMILY TRAVELLING 60 MPH WHEN THE CAR SUDDENLY ACCELERATED.. I TOOK MY FOOT OFF THE GAS AND THE SPEED FAILED TO DECREASE. I APPLIED THE BRAKES WHICH DID WORK BUT THE ENGINE STILL CONTINUED TO RACE. . THE BRAKES OVERTOOK THE ACCELERATION AND SLOWED THE CAR BUT EACH TIME I TOOK MY FOOT OFF THE BRAKES THE CAR RESUMED ACCELERATING AT A HIGH SPEED( WITHOUT MY FOOT ON THE GAS.) I SLOWED THE CAR BY APPLYING WITH FORCE THE BRAKES WHICH WAS CAUSING A BURNING SMELL PROBABLY FROM THE BRAKE PADS. I DROVE THE CAR TO THE CLOSEST SHOULDER OF THE HIGHWAY ( ABOUT 1/2 MILE) THAT I ENCOUNTERED AT WHICH POINT I PLACED THE CAR IN NEUTRAL WHILE IT WAS STILL MOVING SLIGHTLY WHILE MY FOOT PUSHING HARD AGAINST THE BRAKE.. WHILE THE CAR WAS IN NEUTRAL THE ENGINE STILL CONTINUED TO RACE ALTHOUGH THE CAR WAS STATIONARY AT THAT POINT. I TURNED OFF THE ENGINE AND THEN WAITED ABOUT FIVE MINUTES. AFTER FIVE MINUTES I TURNED ON THE ENGINE AT WHICH TIME IT WAS NOT RACING. THE CAR WAS TAKEN TO MY JAGUAR DEALERSHIP AND LEFT THERE FOR THREE DAYS. A REPORT WAS SENT BY THE DEALER TO JAGUAR ALTHOUGH MY DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION. *TR

12/3/2011

PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSURE WILL NOT INCREASE SPEED BEYOND SET SPEED. SYSTEM FAILED, AND A SURGE IN SPEED TO 90 MPH FROM SET 69 MPH HAPPEN.INCIDENT IMMEDIATELY REPORTED TO JAGUAR OF HUNTINGTON,1249 E. JERICHO TURNPIKE, HUNTINGTON, NY, 11743(631-427-2708) TECH COULD NOT DUPLICATE CUSTOMER COMPLAINT AT THAT TIME. ACCELERATOR PRESSURE HAD BEEN APPLIED DUE TO MANY HOURS OF OPERATING FROM TRIP FROM FLORIDA TO HUNTINGTON, NY(SELLING DEALER'S LOCATION). ASL MAY HAVE BECOME DISABLE AND ERRONOURSLY RESPONDED TO PETAL POSITION. HARD BRAKING APPLIED TO AVOID COLLISION WITH MERGING VEHICLES ON I 95 IN MARYLAND. *TR

11/17/2012

I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM MESSAGE INDICATED AN OVERHEATING CONDITION. *TR

8/18/2010

I PURCHASED A 2011 XF THE LAST DAY OF JULY 2010. DURING THE TEST DRIVE AND DURING THE FIRST WEEK, THE CAR HESITATES (FEELS LIKE IT IS RUNNING OUT OF GAS) AND THERE APPEARS TO BE GRINDING UNDER THE ACCELERATION PEDAL. WITHIN WEEKS, THE ENGINE STUMBLED AND STALLED. THESE INCIDENTS OCCUR WITHOUT WARNING AND ARE DANGEROUS; COULD CAUSE AN ACCIDENT. UPDATED IVOQ 10/08/10 *TR

9/13/2010

TL* THE CONTACT OWNED A 2011 JAGUAR XF. WHILE THE VEHICLE WAS OPERATED, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND VARIOUS WARNING INDICATORS ILLUMINATED. AFTER THE CONTACT EXITED THE VEHICLE, IT BECAME ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

7/21/2017

MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVE

10/1/2017

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

7/10/2013

WHEN APPLYING THE BREAKS ON THE HIGHWAY AND THEN HIT BY ANOTHER CAR FROM BEHIND (LIGHT TO MEDIUM IMPACT) SEAT BELT CAUSED SERIOUS PANCREATIC AND VENOUS INJURIES TO DRIVER.

1/29/2019

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, A RESTRICTED PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SHAKING AND THERE WAS FUEL ODOR PRESENT. THE CONTACT SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THERE WAS FUEL LEAKING AND THE FUEL INJECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

11/3/2014

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

8/7/2018

VIBRATION THAT CAN BE HEARD AND FELT IN THE GAS PEDAL AT APPROX. 1400-1500 RPM. *TR

11/1/2011

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

7/10/2013

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

7/10/2013

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.

5/29/2014

MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVE

10/1/2017

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

8/7/2018

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

2/28/2022

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

2/28/2022