2018 Jaguar E-PACE Owner Complaints
Complaint Summary
The 2018 Jaguar E-PACE has 10 reported complaints.
- Top issues involve engine and unknown or other.
Reliability Score
Reliability Score
Based on 10 complaints
Most Frequent Issues
ENGINE
4 40%
UNKNOWN OR OTHER
1 10%
SERVICE BRAKES
1 10%
POWER TRAIN
1 10%
FUEL/PROPULSION SYSTEM
1 10%
Quick Insights
The top category is ENGINE, accounting for 40% of all complaints.
Owners have reported issues across 7 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2018 Jaguar E-PACE
The 2018 Jaguar E-PACE has 10 owner complaints in this dataset. ENGINE is the most common complaint category, representing about 40% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2018 Jaguar E-PACE are ENGINE (4), UNKNOWN OR OTHER (1), SERVICE BRAKES (1).
Are these complaints a serious red flag?
Potentially. 8 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2018 Jaguar E-PACE?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 7 of 7 systems
ENGINE
4 Reports40% of totalPreviewing the first 2 complaint summaries.
ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION.
9/26/2018
THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.
4/5/2019
UNKNOWN OR OTHER
1 Report10% of totalPreviewing the first 1 complaint summaries.
THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.
4/5/2019
SERVICE BRAKES
1 Report10% of totalPreviewing the first 1 complaint summaries.
VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP DECLARED VEHICLE IS OPERATING AS DESIGNED.
9/6/2019
POWER TRAIN
1 Report10% of totalPreviewing the first 1 complaint summaries.
VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP DECLARED VEHICLE IS OPERATING AS DESIGNED.
9/6/2019
FUEL/PROPULSION SYSTEM
1 Report10% of totalPreviewing the first 1 complaint summaries.
WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP. WE BELIEVE THIS IS A CASE ON SUDDEN UNINTENDED ACCELERATION WITH KNOW WAY TO PROVE IT BECAUSE OF THE INABILITY TO RETRIEVE THE DATA.
7/5/2020
ELECTRICAL SYSTEM
1 Report10% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the integrated climate control module and switch pack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,900.
7/8/2024
FUEL SYSTEM, GASOLINE
1 Report10% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
8/26/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2018 Jaguar E-PACE?
Are complaints about the 2018 Jaguar E-PACE a serious warning sign?
How should buyers use complaint data for the 2018 Jaguar E-PACE?
Are complaints about the 2018 Jaguar E-PACE severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Jaguar E-PACE: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 10
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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