2019 Hyundai Veloster Owner Complaints

ON MAY 7TH MY CAR WAS COMPLETELY DEAD WHEN I TRIED TO TURN IT ON ON THE PARK LOT OF MY WORK. WOULDN'T TURN ON, NO LIGHTS, DOORS WOULDN'T OPEN OR CLOSE. CAR WAS JUMPED BY THE TOW DRIVER AND WHEN GO TO THE DEALERSHIP THEY COULDN'T NOT IDENTIFY THE PROBLEM NOR COULD HYUNDAI. THE TOW DRIVER TOLD THEM THE CAR WAS COMPLETE DEAD AND STILL THEY GAVE ME BACK THE CAR SAYING NOTHING WAS WRONG WITH IT. BUT A ABOUT A MONTH AGO THE CAR STALLED AND WENT COMPLETELY OFF WHEN I WAS DRIVING ON A HIGHWAY 95 IN MIAMI, FL. AT FIRST I THOUGHT IT COULD HAVE BEEN A HUMAN WHILE SIFTING GEARS BUT NOW I KNOW IT WASN'T. BUT AFTER EXPERIENCING IT A SECOND TIME I KNOW FOR SURE IT WASN'T HUMAN ERROR. SOMETHING IS VERY WRONG WITH THIS CAR AND HYUNDAI HAVE NOT BEEN GABLE TO FIND OUT WHAT. AT THE EVENT AT THE HIGHWAY I WAS ONLY ABLE TO BRING THE CAR BACK RUNNING BY SNAPPING THE CLUTCH AND THE GAS. IF IT WAS AN AUTOMATIC CAR FOR SURE THAT WOULD HAVE CAUSED A BIG ACCIDENT. AFTER THE LAST TIME THE CAR DIED IT TOOK HALF A TANK OF GAS TO DRIVE LESS THAN 30 MILES. HYUNDAI, IS SENDING THE CAR HOME TO ME EVEN THOUGH THEY HAVEN'T FOUND ANYTHING WRONG WITH YET. THEY ARE PUTTING A "BLACK BOX" FOR ME TO RECORD THE CAR ENGINE ACTIVITIES AS IT HAPPENS. I FEEL SCARED AND UNSAFE DRIVING THIS CAR. IT IS SUCH A SERIOUS MATTER THAT I WANT TO SHARE IN CASE SOMEONE ELSE EXPERIENCES THAT SAME THING AND I WAN TO MAKE SURE MY STRUGGLE WITH THIS CAR IS WELL KNOWN AND HOPEFULLY WILL INSPIRE SOME MORE INVESTIGATION.

5/15/2019

The contact's daughter owns a 2019 Hyundai Veloster. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine seized. The vehicle was towed to the dealer where it was diagnosed that a faulty oil filter caused the engine to fail. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined the engine replacement. The manufacturer informed the contact that the warranty was void due to after-market parts on the vehicle. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine) however, the VIN was not included in the recall. The failure mileage was approximately 44,000.

4/15/2022

THE REAR HATCH WINDOW SHATTERED SUDDENLY WHEN CLOSING THE DRIVER'S DOOR. VEHICLE WAS STATIONARY IN DRIVEWAY. THERE WAS NO PREVIOUS DAMAGE TO THE REAR HATCH WINDOW.

9/16/2019

THE REAR HATCH WINDOW SHATTERED SUDDENLY WHEN CLOSING THE DRIVER'S DOOR. VEHICLE WAS STATIONARY IN DRIVEWAY. THERE WAS NO PREVIOUS DAMAGE TO THE REAR HATCH WINDOW.

9/16/2019

WHEN ENTERING AN INTERSECTION, MY COLLISION AVOIDANCE SYSTEM ENGAGED AND ABRUPTLY STOPPED THE CAR IN THE MIDDLE OF THE INTERSECTION. THERE WERE SEVERAL CARS THAT HAD BEEN IN FRONT OF ME TURNING TO THE RIGHT BUT WERE WELL AHEAD OF ME. THE ONLY OTHER CAR WAS ON THE OPPOSITE SIDE OF THE INTERSECTION SITTING AT A STOP HEADING IN THE OTHER DIRECTION. THERE WAS A STRONG SUN GLARE BUT OTHER THAN THAT IT WAS A PERFECT DAY. I WAS TRAVELING AT APPROX 30 MPH ON A 2 LANE ROAD.

10/12/2019

THE VEHICLES DRIVER'S SIDE DOOR HANDLE DOES NOT WORK ON THE OUTSIDE IN COLD WEATHER, THE CAR HAS TO BE ENTERED FROM THE PASSENGER SIDE DOOR AND OPENED FROM THE INSIDE. CAR IS PARKED AND UNLOCKED BUT OUTER DOOR HANDLE, ON THE DRIVERS DOOR, REFUSES TO OPERATE CORRECTLY.

12/2/2020

VEHICLES HVAC BLOWER MOTOR MAKES A HIGH PITCHED SQUEAL/WHINE WHEN BEING USED ON LOWER FAN SETTINGS. THE BEARINGS IN THE MOTOR SEEM TO NOT BE PROPERLY OILED AND CREATES A SOMETIMES LOUD SOUND WHEN BEING USED DO TO THE SCRAPING IN THE MOTOR HEAD. THIS IS WORSENED WHEN ON ROUGH TERRAIN, THE SQUEALING/WHINING WILL BECOME WORSE AND MORE PERSISTENT.

1/30/2021

My car battery died and I changed the battery. I noticed that the engine lights were on, so I made an appointment to get it checked as well as complete a state inspection. My car fob started acting up and they (Halls Jeep) told me to take it to the Hyundai Service Center because they have the equipment to do so. I took it to the Priority Hyundai and told them of the issue as well as reminded them that there was a recall issue relating to the software in the vehicle. After waiting 4 hours of back and forth, trying to find out what was going on with the car, I saw parked to the side. I asked about it and then another mechanic came and told me that they locked the car and were now unable to unlock it. I told them that there should be some emergency entrance, as all vehicle with a fob has a safety feature to unlock manually. After another while, the service manager decided that the locking issue might be due to the car not being updated (the recall issue) and gave me a loaner car. The service manager also said he did not know how to rectify it and that he would need to contact a different department in Hyundai. I received a call from the manager now saying that it is a mechanical issue and that they are not responsible for anything that happened to my car when they are fixing another issue. I now have a car that I can't lock/unlock and I am not sure what else is wrong due to the software issues. Th software recall does not address all the electrical issues and the dealerships don't know all the issues with the car.

8/26/2023

DURING STARTUP. WHEN CAR IS FIRST IGNITION, WHILE IN NEUTRAL PROCEED TO 1ST GEAR AN AUDIBLE SOUND WILL BE HEARD FROM RIGHT COLUMN AND DISAPPEARS. IT WILL HAPPEN EVERY START UP SEQUENCE. I SENT MY CAR FOR SERVICE AND THEY TOLD ME THAT IT COULD BE THE ELECTRONIC DIFFERENTIAL LOCK.

1/15/2021

I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)

3/19/2024

ON MAY 7TH MY CAR WAS COMPLETELY DEAD WHEN I TRIED TO TURN IT ON ON THE PARK LOT OF MY WORK. WOULDN'T TURN ON, NO LIGHTS, DOORS WOULDN'T OPEN OR CLOSE. CAR WAS JUMPED BY THE TOW DRIVER AND WHEN GO TO THE DEALERSHIP THEY COULDN'T NOT IDENTIFY THE PROBLEM NOR COULD HYUNDAI. THE TOW DRIVER TOLD THEM THE CAR WAS COMPLETE DEAD AND STILL THEY GAVE ME BACK THE CAR SAYING NOTHING WAS WRONG WITH IT. BUT A ABOUT A MONTH AGO THE CAR STALLED AND WENT COMPLETELY OFF WHEN I WAS DRIVING ON A HIGHWAY 95 IN MIAMI, FL. AT FIRST I THOUGHT IT COULD HAVE BEEN A HUMAN WHILE SIFTING GEARS BUT NOW I KNOW IT WASN'T. BUT AFTER EXPERIENCING IT A SECOND TIME I KNOW FOR SURE IT WASN'T HUMAN ERROR. SOMETHING IS VERY WRONG WITH THIS CAR AND HYUNDAI HAVE NOT BEEN GABLE TO FIND OUT WHAT. AT THE EVENT AT THE HIGHWAY I WAS ONLY ABLE TO BRING THE CAR BACK RUNNING BY SNAPPING THE CLUTCH AND THE GAS. IF IT WAS AN AUTOMATIC CAR FOR SURE THAT WOULD HAVE CAUSED A BIG ACCIDENT. AFTER THE LAST TIME THE CAR DIED IT TOOK HALF A TANK OF GAS TO DRIVE LESS THAN 30 MILES. HYUNDAI, IS SENDING THE CAR HOME TO ME EVEN THOUGH THEY HAVEN'T FOUND ANYTHING WRONG WITH YET. THEY ARE PUTTING A "BLACK BOX" FOR ME TO RECORD THE CAR ENGINE ACTIVITIES AS IT HAPPENS. I FEEL SCARED AND UNSAFE DRIVING THIS CAR. IT IS SUCH A SERIOUS MATTER THAT I WANT TO SHARE IN CASE SOMEONE ELSE EXPERIENCES THAT SAME THING AND I WAN TO MAKE SURE MY STRUGGLE WITH THIS CAR IS WELL KNOWN AND HOPEFULLY WILL INSPIRE SOME MORE INVESTIGATION.

5/15/2019

My rpm’s were running very low after putting gas to the point the car felt like it would turn off when at idle. I was stopped on a highway at a light when the car revved low and shut off completely. The light was green and I had to sit and try to get it back on, it started right up. Brought it to the dealer and they found no issue with the car. Rpm’s have still been low to the point the car seems like it wants to stall & I’m not sure what to do. It doesn’t make me feel safe driving it.

5/2/2023

THE REAR HATCH WINDOW SHATTERED SUDDENLY WHEN CLOSING THE DRIVER'S DOOR. VEHICLE WAS STATIONARY IN DRIVEWAY. THERE WAS NO PREVIOUS DAMAGE TO THE REAR HATCH WINDOW.

9/16/2019

THE REAR HATCH WINDOW SHATTERED SUDDENLY WHEN CLOSING THE DRIVER'S DOOR. VEHICLE WAS STATIONARY IN DRIVEWAY. THERE WAS NO PREVIOUS DAMAGE TO THE REAR HATCH WINDOW.

9/16/2019

THE VEHICLE CLUTCH DISC DELAMINATED AND EXPLODED WHILE DRIVING THE VEHICLE. THE PRESSURE PLATE, CLUTCH CYLINDER AND SEVERAL HYDRAULIC PARTS WERE ALSO DAMAGED. THIS ALSO CAUSED THE BRAKES TO STOP WORKING SINCE THE CLUTCH AND BRAKES SHARE A RESERVOIR.

8/15/2020

The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.

2/28/2024

On February 24, 2023, my 2019 Hyundai Veloster Turbo (~36K miles) would not accelerate and began losing power while driving. Problem seemed to be worse while driving uphill. At one point, car would also not go into reverse. Turning car off and then on seemed to resolve the issue with reverse. Similar issue occurred in early November 2022. Local Hyundai service center performed maintenance under warranty on the transmission November 7. Between November 7 and February 24, there were no observable issues with the vehicle while driving.

2/25/2023

The contact owns a 2019 Hyundai Veloster. The contact stated that there was an abnormal knocking sound coming from the vehicle. While driving at an undisclosed speed, the vehicle stalled, and the RPMs failed to exceed 200 RPM. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil warning light was illuminated after the failure. The vehicle was towed to the local dealer to be diagnosed. The contact was notified of rod bearing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted and informed the contact that the repair offer would be voided if the vehicle was taken to another dealer. The failure mileage was approximately 74,765.

4/21/2023

The contact owns a 2019 Hyundai Veloster. The contact stated that while driving at various speeds, the engine would overheat and the vehicle would stall. The vehicle was taken to the local dealer who diagnosed that the engine needed to be replaced. The engine was replaced and failures were remedied. Later while operating the vehicle the contact would become ill and had experienced dizziness and nausea which required medical treatment. The contact was diagnosed with high carbon monoxide levels. The vehicle was later taken to the local mechanic who informed that the carbon monoxide levels inside the cabin of the vehicle were high. The cause f the failure was not determined. The manufacturer was notified of the failure no assistance was offered. The failure mileage was 42,000.

6/1/2023

The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.

10/7/2024

MY AIRBAGS DID NOT DEPLOY WHEN THE VEHICLE WAS HIT IN THE FRONT END. THE CAR WAS A TOTAL LOSS (21 THOUSAND IN DAMAGE TO THE FRONT END).

10/29/2019

DURING STARTUP. WHEN CAR IS FIRST IGNITION, WHILE IN NEUTRAL PROCEED TO 1ST GEAR AN AUDIBLE SOUND WILL BE HEARD FROM RIGHT COLUMN AND DISAPPEARS. IT WILL HAPPEN EVERY START UP SEQUENCE. I SENT MY CAR FOR SERVICE AND THEY TOLD ME THAT IT COULD BE THE ELECTRONIC DIFFERENTIAL LOCK.

1/15/2021

DURING STARTUP. WHEN CAR IS FIRST IGNITION, WHILE IN NEUTRAL PROCEED TO 1ST GEAR AN AUDIBLE SOUND WILL BE HEARD FROM RIGHT COLUMN AND DISAPPEARS. IT WILL HAPPEN EVERY START UP SEQUENCE. I SENT MY CAR FOR SERVICE AND THEY TOLD ME THAT IT COULD BE THE ELECTRONIC DIFFERENTIAL LOCK.

1/15/2021

This has happened 3 times. While driving the car it slows down and RPMS go up. I’ll be driving on expressway at approximate 60 mph then slows down to a crawl on expressway. 1st time it happened the dealer said a hose came off the turbo causing the issue. 2nd time it happened they said it was a coil. Now it happened again I almost got into and accident as the engine revs but transmission not engaging

10/12/2021

The contact owns a 2019 Hyundai Veloster. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the engine. The contact stated that it sounded as if the engine was revving without the accelerator pedal being depressed. The contact stated that the RPM revved between 5,000-7,000 RPMs but the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact was able to stop the vehicle. The contact turned off and restarted the vehicle several times however, the vehicle failed to respond while shifting into drive(D). The contact stated the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and advised the contact that clutch packs 1 and 2 showed DTC codes: P090173 and P090B73. The contact was informed that the clutch packs 1 and 2 along with the clutch actuator and the front brake pads, rotors, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,307.

2/28/2024

2019 Hyundai Veloster. Since November 2022, my vehicle has encountered multiple problems, necessitating extensive periods in repair shops, and I believe these issues have not been addressed satisfactorily. Below is a timeline of the events for your reference: - **December 2022**: Engine replacement was conducted, resulting in the vehicle being in the shop for 7.5 weeks. - **January & February 2023**: The car underwent repairs for damage due to a faulty door and leaking moisture. - **February 2023**: The vehicle was broken into, leading to another round of repairs in April 2023. - **October 2023**: The check engine light activated. Upon taking the vehicle to your dealership, I was informed of a two-month wait for diagnosis and an even further delay for the repair. - **December 2023**: I was advised to leave the car at the dealership for a diagnosis to be conducted several weeks later, with no offer of a courtesy vehicle. - **January 2024**: The dealership diagnosed a low oil code and instructed me to return to the previous service provider to reset it, despite the oil level being adequate. I believe that the engine was not accompanied by proper installation and synchronization of related components, it could indeed lead to a P0017 code. This code indicates a misalignment between the crankshaft and camshaft positions, which can be caused by issues such as a faulty timing chain or belt, incorrect installation of these components, or a problem with the camshaft or crankshaft sensors⁴. The appearance of a P0017 code after an engine replacement can vary in time depending on the specific circumstances of the installation. If the timing components such as the chain or belt, sensors, and related parts are not properly installed or calibrated, the code could show up immediately after the engine is started. In other cases, it might take some time for the code to appear, as the engine's computer tries to adjust the timing and eventually determines it cannot correct.

3/24/2024

When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.

9/18/2024

The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.

10/7/2024

The contact owns a 2019 Hyundai Veloster. The contact stated that on several occasions while the vehicle was parked in extremely cold weather, the driver’s side door failed to open or close as needed. The vehicle was taken to a dealer where it was diagnosed and determined that the door actuator needed to be replaced. The vehicle was repaired but the failure reoccurred a year later. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

1/2/2025