2025 Hyundai Tucson Owner Complaints

Twice car is completely dead for 3 weeks car is at the dealership

11/23/2024

In the middle of the screen, a notification to consider taking a break pops up and is very distracting and annoying even during normal driving condition. This feature makes the car less safe because it creates a distraction, especially on long road trips. There is no way to disable or turn the notification off on the vehicle.

3/18/2025

I am filing a complaint regarding a serious safety malfunction in my 2025 Hyundai Tucson’s forward collision sensor, which caused an accident. I have owned this vehicle for only two weeks, and I believe this issue poses a risk to myself and other drivers. On February 25, 2025, while driving, the car in front of me stopped and made a U-turn. There was no imminent risk of collision, yet my Tucson’s forward collision sensor erroneously activated and engaged the automatic braking system. This caused my vehicle to come to an abrupt stop, resulting in a rear-end collision. I have documented the incident, including photographs, a police report, and insurance documentation, which I can provide upon request. This malfunction is extremely concerning, as a feature designed to prevent accidents instead directly caused one. If this issue exists in other Hyundai Tucson vehicles, it presents a severe hazard for drivers. I urge NHTSA to investigate this as a potential safety defect, determine if other similar complaints exist, and assess whether Hyundai needs to issue a recall or software fix. I also need guidance on whether there are any known remedies or if I should take my vehicle to the dealership for inspection. This issue must be addressed before it leads to more accidents. Please let me know if further information is needed.

3/2/2025

Regarding the forward collision warning. This system I feel is honestly scaring me and I am now turning it off whenever I start the car I was driving one day and a car abruptly stopped in front of me for a quick second but started rolling again rather quickly. I was slowing down, I saw the car stopping and before I could even react the car slammed on the breaks and completely locked the wheels up and I came sliding to a stop. It almost caused me to be rear ended which I am glad did not happen but again very close. I am also worried it may detect oncoming traffic and slam on the brakes I don’t like feeling that I’m not in control of the vehicle. This system in particular needs either disabled or looked over again

3/29/2025

Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure

11/12/2024

Twice car is completely dead for 3 weeks car is at the dealership

11/23/2024

-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents

2/13/2025

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving and attempting to slow down, the Forward Collision Avoidance: Automatic Emergency Braking system activated, bringing the vehicle to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200.

5/28/2025

I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cruise control if it's being used. According to several owners, this is common on newer model Hyundais and Hyundai either chooses not to or simply cannot fix this. My wife has notified Hyundai and is awaiting a response.

12/6/2024

There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.

2/18/2025

-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents

2/13/2025

There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.

2/18/2025

Automatic brakes are deploying with no apparent hazard.

7/17/2025

Several times now the Forward Collision Safety has activated and the car came to an abrupt stop. The car in front of me was braking and I was lightly tapping the brake pedal when out of nowhere the car started shuttering and came to a complete stop. This definitely scared me and I was relieved that the car behind me did not rear end me. I was not going fast by any means and I did not slam on the brakes as there was no need to. The Forward Collision is not a safety feature. This is a real problem and now I am scared of this braking design. I now deactivate this feature every time I turn the car on because there is no way to permanently dismantle this. Hyundai needs a recall to correct this.

8/7/2025

I leased a brand new 2025 Hyundai Tucson on March 15, 2025, with fewer than 10 miles on the odometer. Shortly after driving an additional 10 miles, the vehicle’s screen malfunctioned, displaying burn-in and becoming non-functional. This issue significantly affects safety, as it renders the backup camera unusable during operation. The vehicle was first brought in for service on March 17, 2025, but the issue was not resolved. Subsequent service attempts were made on March 20, April 9, and most recently on April 11, 2025. As of today, the problem remains unresolved. The vehicle has been in the service center for approximately 15 days since the date of purchase. In addition to the defective screen, the vehicle failed to start on one occasion, leaving me stranded alone in a parking lot, stuck in accessory mode with the brake locked. The car has also exhibited alignment issues, consistently pulling to the left while driving, which has required two alignments since the purchase date.

4/21/2025

My entire dashboard goes black and I lose all directions and functions in car. It happens when driving often. Additionally after taking to dealership, it's getting worse. Now warning lights come on and stay on such as master warning lights, batteries, power steering, etc. AC shuts off, the car misses out when driving between 25 and 30 mph. The dealership told me it's not safe to drive.

8/13/2025

-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents

2/13/2025

Car would not go over 25 MPH.Had to pull to side of the road.I had to turn the car off and on then it ran normal.

8/28/2025

Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order.

12/17/2024

Was driving at night and my lights went off and the radio turned off and right back on a second later. It’s like the system rebooted. Drove fine.

5/8/2025

The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe.

1/5/2025

This vehicle has a notification "Consider taking a break." It activates every 20-30 minutes, even though I am a safe driver. It is distraction to driving, whith is less safe than the warning itself. I would like for you to contact Hyundai to find a way to disconnect this, for they say it can not be disabled. Diosabling can be done on older models, but not newer models. I have a 2025 Hyundai Tuscon. It is a sfety hazard.

4/14/2025

This vehicle has a notification "Consider taking a break." It activates every 20-30 minutes, even though I am a safe driver. It is distraction to driving, whith is less safe than the warning itself. I would like for you to contact Hyundai to find a way to disconnect this, for they say it can not be disabled. Diosabling can be done on older models, but not newer models. I have a 2025 Hyundai Tuscon. It is a sfety hazard.

4/14/2025

2025 Hyundai Tucson SEL Convenience The car is equipped with FAW Forward Attention Warning System which is supposed to give a warning if the driver's focus is diverted from looking at the road. The problem is that while driving in what Hyundai calls HDA (Highway Driving Assist) which activates when the car is placed in adaptive cruise control (cruise control that keeps the vehicle at a set speed and distance from the cars ahead) and lane driving assist (driving assist to keep the vehicle centered in the lane) the car issues far too many false warnings telling the driver to "keep your eyes on the road". While in HDA, the car monitors the driver's eyes and head position using a driver facing camera, part of the FAW (Forward Attention Warning system) or DDMS (Direct Driver Monitoring System) to assure the driver is focused on the road ahead. However, in the 2025 Hyundai, this system is so flawed that the car is practically undrivable in the HDA mode with cruise control and lane driving assist engaged issuing too many false warnings, that the driver is not focusing on the road. The multiple warnings, in some cases every few seconds, is extremely distracting taking the driver's attention away from safely controlling the vehicle. The system which is intended to make the vehicle safer is instead such a distraction it makes the car unsafe due to the constant false warnings requiring driver attention to address them and away from safely operating the vehicle.

9/4/2025

I leased a brand new 2025 Hyundai Tucson on March 15, 2025, with fewer than 10 miles on the odometer. Shortly after driving an additional 10 miles, the vehicle’s screen malfunctioned, displaying burn-in and becoming non-functional. This issue significantly affects safety, as it renders the backup camera unusable during operation. The vehicle was first brought in for service on March 17, 2025, but the issue was not resolved. Subsequent service attempts were made on March 20, April 9, and most recently on April 11, 2025. As of today, the problem remains unresolved. The vehicle has been in the service center for approximately 15 days since the date of purchase. In addition to the defective screen, the vehicle failed to start on one occasion, leaving me stranded alone in a parking lot, stuck in accessory mode with the brake locked. The car has also exhibited alignment issues, consistently pulling to the left while driving, which has required two alignments since the purchase date.

4/21/2025

My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai consumer affairs. They had an inspector go inspect the vehicle and followed up w a letter stating the vehicle did as it was designed to. The vehicle was deemed a total loss from my insurance company. It is currently sitting in impound and unsure if it is available for future inspection. There was zero issues with the vehicle prior to this incident other than a stone chip to the windshield that was due to be replaced. This vehicle was only 5 months old.

9/4/2025

We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought the car home and while it was parked facing the afternoon sun, we noticed that the entire windshield was speckled with thousands or more spots that greatly reduced the visibility. It was difficult to see through the windshield. We also noticed the same defect on the other windows, however, not as bad. We contacted the dealership and subsequently brought it into their service center for inspection. They confirmed the visibility defect and ordered a new factory replacement windshield and installed it. The replacement windshield, while not perfectly clear of spots, was acceptable for safe driving. The original windshield had such poor visibility in certain conditions that it would be hard to see anything, which would be hazardous while driving. We took possession of the car after the windshield replacement was completed but still feel that the spots on the other windows are a manufacturing defect but do not necessarily create a hazard. Along with employees of Earnhardt dealership, we looked at other brand new 2025 Hyundai vehicles of varying makes and models and observed the same windshield defect in many of the cars we looked at on their sales lot. This does not appear to be an isolated incident, but the dealership said that we were the first customers to bring it to their attention. We feel that knowing there are other cars on the road with diminished visibility that means drivers of those vehicles may not even be aware until conditions prevent them from seeing the road and their surroundings.

11/25/2024

The rear brake lights and turn signals on my 2025 Hyundai Tucson are not visible to following drivers due to their low placement and design. Multiple drivers have nearly rear-ended us because they could not see when I was braking or signaling. The lights function electrically, but their position makes them obstructed and not noticeable from normal following distances. This is a serious safety hazard and creates a high risk of rear-end collisions. The dealer confirmed the lights work as designed but cannot change their position. This is a design defect that cannot be repaired and should be investigated for recall.

9/22/2025

The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights illuminated. The contact stated that the failure was intermittent and occurred while driving at various speeds. The contact stated that occasionally the failure lasted for 20 minutes before the instrument cluster returned to normal function. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coaxial cable needed to be adjusted. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and informed the contact that the instrument cluster wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

7/28/2025

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.

10/3/2025

The contact purchased a 2025 Hyundai Tucson. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77. It was later discovered that the mileage on the Title was 143. The contact also stated that while driving at an undisclosed speed, the hazard lights and Forward Collision Avoidance warning lights unexpectedly illuminated without any vehicles nearby. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.

9/30/2025

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 55 MPH, the contact attempted to switch lanes, and the Forward Collision Avoidance feature intermittently activated, bringing the vehicle to a complete stop. The contact started to experience neck pain from the consistency of the failure, but did not seek medical attention. The failure had occurred on several different occasions. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed that the vehicle was performing as designed. The vehicle was not repaired. The contact stated that she was concerned that the brakes would sustain damage over time due to the constant failures. The manufacturer was notified of the failure and stated that if the contact permanently disabled the Forward Collision Avoidance feature, the warranty would be affected. The failure mileage was approximately 8.

10/21/2025

On 08/31/2025, I was involved in an accident while driving my 2025 Hyundai Tucson. While attempting to change lanes at highway speed, the driver behind me failed to see my turn signal and collided with my vehicle. I believe the cause was the unusually low placement of the rear bumper-mounted turn signals, which creates a direct visibility flaw. The Tucson’s turn signals are mounted low on the rear bumper instead of at eye level within the taillight assembly. This design makes them especially difficult to see in two critical conditions: Bright Sunlight: The low-mounted signals are easily washed out in daytime conditions, reducing visibility to following drivers. Low Light/Traffic Conditions: At night or in heavy traffic, larger vehicles and brake light glare further obscure the signals. In my case, the driver behind me could not see my intent to switch lanes, and despite my efforts to avoid a collision, the lack of visible signaling directly led to a frontal driver’s side impact. This design presents an ongoing highway safety hazard: Poor Visibility: Low placement reduces signal recognition in both bright and low light. Accident Risk: My collision demonstrates the real-world consequences of this flaw. Durability Concerns: Bumper-level placement exposes wiring to water, debris, and road wear, raising the risk of malfunction. Although the accident resulted in minor damage, the potential for severe outcomes at highway speeds is significant. I respectfully request NHTSA to investigate this design flaw and evaluate whether corrective action (recall, retrofit, or advisory) is warranted. UNKNOWN if Hyundai is currently addressing this issue, but concerns about rear blinker visibility have been widely reported among Tucson owners and auto safety forums.

9/1/2025

I crossed red light, truck coming from my left , I hit his car side , he hit my front car , my airbag didn't open although it is totally loss , despite the other car air bag opened

12/10/2025

The Heads Up Display and Dashboard randomly go blank for up to to 20 minutes at a time. During this, all alert warnings appear on the dash, no turn signals work, no sensor warnings alarm - no warnings of obstacles, no miles per hour are visible.

8/24/2025

Air bag safety light is on

9/18/2025

The contact purchased a 2025 Hyundai Tucson. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77. It was later discovered that the mileage on the Title was 143. The contact also stated that while driving at an undisclosed speed, the hazard lights and Forward Collision Avoidance warning lights unexpectedly illuminated without any vehicles nearby. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.

9/30/2025

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.

10/3/2025

I was driving on a highway in the largest city in the world and while vehicle merging into my vehicle, Hyundai Tucson automatically and abruptly engaged emergency forward collision. There was absolutely not necessary. All loose items in vehicle went flying inside of my car. My body went forward as well as my passengers. Luckily I was not rear ended in an accident. This is the third incident of the vehicle automatically engaging safety features which actually does the opposite and is a hazard, since I bought the car in Feb 2025. There is no way to permanently disable these features. A driver not being in control of their car is a huge liability on the road. This vehicle must be recalled to disable this feature. Perhaps in a rural area somewhere in the world with no other cars around , this wouldn’t be an issue. Large cities with vehicular and pedestrian traffic it is a danger.

10/5/2025

The driver's side rear passenger seat belt doesn't latch.

10/12/2025

While driving a 2025 Hyundai Tucson rental vehicle (VIN: [XXX] ), I experienced a sudden and unintended acceleration, and the steering appeared to turn without input.The vehicle veered off the road and struck a tree on a local street two blocks from my residence. The result was the wheel was popped off of it's axel and deflated immediately. Two days prior, I experienced a similar event in the same vehicle — sudden acceleration and braking hard making a loud braking noise. I suspect a mechanical or electronic malfunction. No warning or sensors were alerting me that this would happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

10/23/2025

The contact owns a 2025 Hyundai Tucson. The contact stated that while exiting the vehicle, he opened the front driver's door and scraped his leg on the edge of the door. The contact stated that shortly after, he and his wife noticed a significant amount of blood coming from the cut. The contact sought medical attention a few days later. The contact's wife added that the contact was diabetic and takes blood thinners. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a complaint was filed, and an engineer was sent to take pictures of the vehicle. The failure mileage was approximately 13,000.

11/17/2025

While driving my car to Virginia to see my daughter, the oil light came on in the middle of a highway, where the speed limit was 70, The car slowed down and I had to pull off to the shoulder as the car lost all acceleration, making it very dangerous on a highway I waited for about 2 hours for a tow truck I waited for almost 2 months to get my car back and it happened again after having it back for a little over a week Mind you, I bought the car brand new with 45 miles on it and the first problem happened a little over 2 weeks after I bought it Hopefully this can be resolved so that my car doesn’t spend more time being serviced than me driving it

11/21/2025