2017 Hyundai Sonata Owner Complaints

I PURCHASED BRAND NEW HYUNDAI SONATA 2017 SE. IT TOOK ME SEVERALS DAYS TO REALIZE THAT THE CAR IS WANDERING ON THE HIGHWAY, IT'S NOT ME. IT'S IMPOSSIBLE TO KEEP THE CAR DRIVING STRAIGHT. IT'S MORE APPARENT AT SPEEDS OVER 50MPH. AT 70MPH YOU MUST PAY 100% ATTENTION TO THE STEERING WHEEL AND CONTINUE TO WORK IT LIKE A MAD MAN; OTHERWISE YOU'LL END UP IN THE DITCH IN SECONDS. IT'S A HIGH SEVERITY SAFETY DEFECT THAT NEEDS IMMEDIATE, NATIONWIDE RECALL. IF YOU ARE CONSIDERING SONATA 2017', LEARN FROM MY MISTAKES AND BUY SOMETHING ELSE. DO NOT RISK YOUR LIFE AND LIFE OF YOUR FAMILY IN THIS PIECE OF KOREAN GARBAGE. YES, I HAVE TAKEN IT TO THE DEALER ( GERALD HYUNDAI NORTH AURORA, ILLINOIS ). IN SHORT, I HAVE DEMONSTRATED THE ISSUE I'M HAVING ON THE HIGHWAY, THE TECHNICIAN SAW IT AND FELT THE CAR PULLING, HE SAW THE CAR WANDER FROM SIDE TO SIDE AND HE SAW THAT I HAD TO CORRECT THE DIRECTION CAR IS DRIVING EVERY FEW SECONDS. LATER WE SWAPPED PLACES, HE DROVE THE CAR AND GAVE ME FEEDBACK " IT'S OK, THAT'S HOW SONATAS DRIVE. YOU EITHER LOVE IT OR HATE IT. TRY SPORT MODE, THE STEERING WHEEL IS STIFFER, I LIKE IT BETTER, THE CAR IS NOT PULLING THAT MUCH IN SPORT MODE" AFTER RETURNING TO THE SERVICE DEPARTMENT, I'VE WAS ( AS EXPECTED ) TOLD THAT THE ISSUE CANNOT BE DUPLICATED AND CAR IS OPERATING AS IT WAS DESIGNED. ---- BASICALLY GTFO MR. CUSTOMER! ---- IF YOU ARE SMART, JUST DISMISS THE IDEA OF BUYING HYUNDAI SONATA 2017 SE MODEL ( NOT SURE ABOUT SPORT OR LIMITED ). OTHER THAN LIFE THREATING DEFECT WITH STEERING, I LOVE EVERYTHING ELSE IN THIS CAR. STILL, I'M TAKING A HUGE FINANCIAL HIT TO TRADE IT IN BEFORE I MAKE THE FIRST PAYMENT. I DON'T WANT TO HAVE AN ACCIDENT AND MY LIFE AND HEALTH IS MORE IMPORTANT THAN FEW GRAND. I DON'T WANT TO WASTE TIME TO KEEP PLAYING GAMES WITH DEALERSHIPS AND KEEP MYSELF STRESSED.

10/13/2016

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT TOWED THE VEHICLE TO THE RACIAE HYUNDAI DEALER, BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

6/19/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPITAL HYUNDAI OF SAN JOSE, CALIFORNIA STATED THAT THE VEHICLE WOULD NOT BE FULLY REPAIRED UNTIL ONE OR TWO MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

6/6/2017

WHILE DRIVING TO WORK THIS MORNING, BRAND NEW HYUNDAI SONATA WITH 980 MILES SHUT DOWN AND TURNED ITSELF OFF WHEN I MADE A STOP AT A RED LIGHT. I WAS LUCKY I WASN'T MOVING FAST ON A HIGHWAY WHEN IT HAPPENED AND DIDN'T GET INTO AN ACCIDENT, BUT IT'S TOTALLY UNACCEPTABLE FOR A BRAND NEW CAR TO SHUT DOWN LIKE THIS.

6/15/2017

ON SATURDAY 9/16/17 I WAS AT A STOP LIGHT SITTING STILL WHEN MY CAR STALLED AND WENT DEAD. I LOOKED AT THE DASHBOARD AND SAW THE ENGINE LIGHT WAS ON. THE BRAKE WAS FROZEN AND BEFORE I COULD RESTART THE CAR IT ROLLED INTO THE VEHICLE IN FRONT OF ME. THERE NO DAMAGE TO HER JEEP. HOWEVER MY CAR HIT THE SPARE TIRE AND RACK ON THE BACK OF HER TRUNK, CAUSING DAMAGE TO THE HOOD OF MY CAR, THE GRILL AND LOWER BUMPER. WE DID NOT EXCHANGE INFORMATION, AS SHE DID NOT HAVE DAMAGE TO HER CAR, SO SHE LEFT THE SCENE. I DROVE THE CAR HOME (2 MILES FROM MY HOUSE) AND CALLED THE DEALERSHIP. THEY TOLD ME TO BRING THE CAR IN. I BROUGHT IT IN THE SAME DAY. RAYMOND, THE SERVICE AGENT CAME OUTSIDE TO SURVEY THE DAMAGE AND I TOLD HIM WHAT HAPPENED. HE WENT TO TALK TO THE SERVICE MANAGER AND LATER CAME OUT AND SAID THEY WILL TAKE THE CAR AND PUT IT ON THE MACHINE TO GET A DIAGNOSTIC READING TO SEE WHY THE CAR STALLED. THEY GAVE ME A LOANER CAR AND I LEFT. ON MONDAY, 9/19/17, I RETURNED TO THE DEALERSHIP AFTER I GOT OFF WORK AND WAS TOLD BY RAYMOND THAT THEY COULD NOT FIND ANYTHING WRONG THUS FAR. HE SAID HE WANTED TO KEEP THE CAR ANOTHER DAY OR TWO TO TAKE IT FOR A DRIVE AND TRY TO SEE IF IT WOULD STALL AGAIN. I AGREED AND ASKED RAYMOND TO ALSO CHECK THE FUEL INJECTORS, FUEL PUMP, FUEL REGULATOR, AS MY FRIEND WHO IS A CAR MECHANIC SUGGESTED TO ME THAT THIS CAN CAUSE A CAR TO STALL ALSO. HE SAID OKAY. ON TODAY, WEDNESDAY 9/21/17, RAYMOND CALLED ME AND SAID THEY TOOK THE CAR OUT FOR A DRIVE AND IT DID NOT STALL, NOR COULD THEY GET A READING THAT ANYTHING WAS WRONG WHEN THEY PUT IT ON THE MACHINE. HE SAID HE COULD NOT UNDERSTAND WHY THE CAR WOULD STALL. I ASKED FOR A DIAGNOSTIC REPORT AND HE SAID HE COULD ONLY GIVE ME A COPY OF THE SERVICE TICKET. I AM AFRAID THAT THIS CAR COULD STALL AGAIN AND WHAT IF IT HAPPENS WHILE DRIVING -- IT COULD BE MUCH WORST DAMAGE AND BODILY HARM. PLEASE HELP!

9/21/2017

PURCHASED OUR 2017 SONATA SPORT IN DECEMBER OF 2016. IN JULY I HAD MY FIRST POWER STEERING ISSUE. WHILE DRIVING FOR NO APPARENT REASON I LOSE POWER STEERING AND CAN BARELY TURN THE WHEEL. I HAVE TO PULL OVER WITH GREAT STRUGGLE AND TURN THE CAR OFF THEN RESTART IT TO BE ABLE TO GET POWER STEERING BACK. THE LIGHT FOR POWER STEERING ILLUMINATES ON THE DISPLAY PANEL AND THEN DISAPPEARS AFTER I RE-START IT. ALONG WITH THE TRACTION CONTROL AT TIMES, BUT OFTEN JUST THE POWER STEERING FAILS. HAPPENS USUALLY AT SPEEDS AROUND 20-30 MILES PER HOUR. ONCE GOING 40. SERVICE DEPARTMENT AT DEALERSHIP STATED THEY CAN'T DUPLICATE THE ISSUE AND GAVE THE CAR BACK TO ME. CONTINUES TO BE AN ISSUE. ALSO HAD TO HAVE THE DISPLAY PANEL REPLACED BECAUSE ONLY ONE HALF WOULD ILLUMINATE. THE DISPLAY PANEL FAILED AFTER ONLY HAVING THE CAR 1 MONTH. TOOK OVER 3 MONTHS FOR THE PART TO COME IN SO THEY COULD FIX IT.

9/25/2017

TL* THE CONTACT LEASES A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY SYSTEM THAT ENGAGED THE WARNING ALERT SYSTEM WHEN A VEHICLE WAS BEING FOLLOWED CLOSELY FAILED. IN ADDITION, THE INSTRUMENT PANEL ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER TECHNICAL SUPPORT WAS CONTACTED THE TECHNICAL TEAM ADVISED THE DEALER THAT IF ALL OTHER ELECTRICAL FUNCTION WAS OPERATING, THE EMERGENCY ALERT SYSTEM SHOULD ALSO BE OPERATING AS NORMAL. THE FAILURE MILEAGE WAS 800.

4/21/2017

ON SATURDAY 9/16/17 I WAS AT A STOP LIGHT SITTING STILL WHEN MY CAR STALLED AND WENT DEAD. I LOOKED AT THE DASHBOARD AND SAW THE ENGINE LIGHT WAS ON. THE BRAKE WAS FROZEN AND BEFORE I COULD RESTART THE CAR IT ROLLED INTO THE VEHICLE IN FRONT OF ME. THERE NO DAMAGE TO HER JEEP. HOWEVER MY CAR HIT THE SPARE TIRE AND RACK ON THE BACK OF HER TRUNK, CAUSING DAMAGE TO THE HOOD OF MY CAR, THE GRILL AND LOWER BUMPER. WE DID NOT EXCHANGE INFORMATION, AS SHE DID NOT HAVE DAMAGE TO HER CAR, SO SHE LEFT THE SCENE. I DROVE THE CAR HOME (2 MILES FROM MY HOUSE) AND CALLED THE DEALERSHIP. THEY TOLD ME TO BRING THE CAR IN. I BROUGHT IT IN THE SAME DAY. RAYMOND, THE SERVICE AGENT CAME OUTSIDE TO SURVEY THE DAMAGE AND I TOLD HIM WHAT HAPPENED. HE WENT TO TALK TO THE SERVICE MANAGER AND LATER CAME OUT AND SAID THEY WILL TAKE THE CAR AND PUT IT ON THE MACHINE TO GET A DIAGNOSTIC READING TO SEE WHY THE CAR STALLED. THEY GAVE ME A LOANER CAR AND I LEFT. ON MONDAY, 9/19/17, I RETURNED TO THE DEALERSHIP AFTER I GOT OFF WORK AND WAS TOLD BY RAYMOND THAT THEY COULD NOT FIND ANYTHING WRONG THUS FAR. HE SAID HE WANTED TO KEEP THE CAR ANOTHER DAY OR TWO TO TAKE IT FOR A DRIVE AND TRY TO SEE IF IT WOULD STALL AGAIN. I AGREED AND ASKED RAYMOND TO ALSO CHECK THE FUEL INJECTORS, FUEL PUMP, FUEL REGULATOR, AS MY FRIEND WHO IS A CAR MECHANIC SUGGESTED TO ME THAT THIS CAN CAUSE A CAR TO STALL ALSO. HE SAID OKAY. ON TODAY, WEDNESDAY 9/21/17, RAYMOND CALLED ME AND SAID THEY TOOK THE CAR OUT FOR A DRIVE AND IT DID NOT STALL, NOR COULD THEY GET A READING THAT ANYTHING WAS WRONG WHEN THEY PUT IT ON THE MACHINE. HE SAID HE COULD NOT UNDERSTAND WHY THE CAR WOULD STALL. I ASKED FOR A DIAGNOSTIC REPORT AND HE SAID HE COULD ONLY GIVE ME A COPY OF THE SERVICE TICKET. I AM AFRAID THAT THIS CAR COULD STALL AGAIN AND WHAT IF IT HAPPENS WHILE DRIVING -- IT COULD BE MUCH WORST DAMAGE AND BODILY HARM. PLEASE HELP!

9/21/2017

DRIVING TO WORK VEHICLE LOST POWER IN PARKING GARAGE, DURING BUSIEST TIME AND LOT OF TRAFFIC IN GARAGE. CAR FELT LIKE IT WAS COASTING, PRESSING THE GAS PEDAL AND NOTHING, THEN FLOORED THE PEDAL AND IT REVVED UP ENOUGH TO GET ME UP THE RAMP INTO A PARKING SPOT. ENGINE WARNING LIGHT CAME ON. THANKFULLY THIS DIDN'T HAPPEN ON THE FREEWAY. TOWED TO DEALERSHIP, THEY DON'T KNOW WHAT IS WRONG, THE CAR IS STILL IN THE SHOP.

9/16/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PARKING THE VEHICLE AND SHIFTING INTO REVERSE, THE REAR CAMERA FAILED TO DISPLAY AN IMAGE ON THE MONITOR. ALSO, THE LIGHTS AROUND THE MONITOR AND THE GEAR SHIFTER FAILED TO ILLUMINATE. THE CONTACT STATED THAT HE WAS ABLE TO SHIFT THE VEHICLE INTO PARK. UPON ATTEMPTING TO SHIFT BACK INTO REVERSE, THE GEAR SHIFTER FAILED TO MOVE. THE VEHICLE WAS THEN TURNED OFF AND RESTARTED AND OPERATED CORRECTLY AFTER A FEW MINUTES. THE CONTACT ALSO MENTIONED THAT A RATTLING NOISE WAS HEARD IN THE FRONT OF THE VEHICLE FOR 15 MINUTES AFTER STARTING THE VEHICLE AND DRIVING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

1/18/2018

I WENT TO OPEN THE PASSENGER DOOR ON THE DRIVERS SIDE & THE DOOR HANDLE SNAPPED RIGHT OFF.

12/10/2018

WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.

2/9/2019

I RENTED A 2017 HYUNDAI SONATA FROM ENTERPRISE IN KELOWNA, BRITISH COLUMBIA (I AM AN AMERICAN CITIZEN). DRIVING FROM REVELSTOKE TO KELOWNA IN THE DARK ON THE NIGHT OF 16 JANUARY REVEALED THE HEADLIGHTS TO BE COMPLETELY INADEQUATE. IT WAS ALL I COULD DO TO SEE THE ROAD EVEN DRIVING AS SLOW AS 35 MILES PER HOUR. I BELIEVE THIS PROBLEM AFFECTS ALL SONATAS, AND PERHAPS OTHER HYUNDAIS AS WELL. IN OVER HALF A CENTURY OF DRIVING, THESE WERE THE WORST HEADLIGHTS I HAVE EVER EXPERIENCED. *TR

1/17/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE BRIGHT ENOUGH TO VIEW FAR DISTANCES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 844-462-5557 AND STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: 105-09466. THE FAILURE MILEAGE WAS 1,700.

8/14/2017

TL* THE CONTACT OWNED A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH AND TURNING TO THE RIGHT, THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD. THE VEHICLE DROVE ONTO A NEARBY LAWN AND EVENTUALLY CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED AWAY. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE EXTENT OF DAMAGE. THE CONTACT STATED THAT THE PASSENGER RECEIVED INJURIES TO THE CHEST AND WRIST AREA, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

8/29/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE GARAGE. THERE WERE NO INJURIES. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOWED TO GOSCH HYUNDAI (100 CARRIAGE CIR, HEMET, CA 92545), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

11/14/2017

WHEN DRIVING LONG DISTANCE WHEN IN AN EMERGENCY SITUATION THE. TAKES FAILED TO OPERATE.

3/27/2017

THE SENSORS FOR BRAKING DID NOT WORK. I HAD AN ACCIDENT WHERE I REAR ENDED A TRUCK. THE BRAKES DIDN'T WORK, ONLY SLID INTO THE BACK OF THE TRUCK. I WAS ON A BUSY STREET WHEN AN EMERGENCY VEHICLE TURNED ON SIRENS AT THE LAST SECOND. THE TRUCK STOPPED AS IT SHOULD HAVE. I BRAKED AS HARD AS POSSIBLE BUT THE CAR KEPT GOING UNTIL IT COLLIDED INTO THE TRUCK. I HAVE READ REPORTS ON THE 2017 SONATA WHICH STATES THE CAR WILL STOP WHEN IT SENSES IMMINENT DANGER. THIS ONE DIDN'T. MY CONCERN IS- IS THERE MORE CARS LIKE THIS ONE OUT THERE THAT DON'T WORK AS IT SHOULD. I PURCHASED THIS CAR 02/2017. HAD ONLY 23 MILES. I TOOK MY CAR IN FOR SERVICING THE DAY BEFORE AND WAS TOLD THERE WAS A RECALL ON THE CAR. I NEVER RECEIVED A NOTICE OF RECALL AND STILL HAVEN'T. SUPOSSEDLY THAT WAS TAKEN CARE OF. THE INVOICE SHOWS THE RECALL WAS FOR ALTN SCREW. IT SHOWS IT WAS FOR SANTA FE SPT/SONATA.

7/13/2017

WHAT A HORRIBLE EXPERIENCE, AT ABOUT 6:45AM ESATERN TIME ON 07/25/2019, WHILE DRIVING ON THE HIGHWAY THE CAR TRUNK FLIPPED OPEN WITHOUT ANY WARNING SIGNS OR ANY SIGNS OF DEFECT AND I IMMEDIATELY PULLED OVER BY EMERGENCY SIDE AND TRIED TO CLOSE IT BACK, AFTER ALL FAILED ATTEMPTS TO CLOSE THE TRUNK, WITH TRUNK WILD OPEN, I HAD TO DRIVE STRAIGHT DOWN TO THE HYUNDAI DEALERSHIP WERE THE CAR WAS PURCHASED (RICK CASE HYUNDAI DULUTH 3190 SATELLITE BLVD, DULUTH GA 30096) AND TO MY UTMOST SURPRISE, AFTER EXPLAINING THE INCIDENT TO THE SERVICE MANAGER, I WAS TOLD THAT THE WARRANTY DOES NOT COVER SUCH MECHANICAL DEFECT AND THEY CHARGED ME $233 JUST TO FIX THE LATCH, I TRIED TO CONTACT HYUNDAI CUSTOMER CARE AND THEY DID NOT OFFER ANY SOLUTIONS AT ALL, WHAT A VERY POOR CUSTOMER EXPERIENCE. THIS IS THE 3RD TIME I HAVE TO DEAL WITH THIS PROBLEM OF TRUNK LATCH PROBLEMS AND NO ONE SEEMS TO CARE OR HELP OUT.. REALLY DISAPPOINTED WITH HYUNDAI. MY CONTACT PHONE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

7/25/2019

OVER THE PAST MONTH MY CAR HAS BEEN IN THE SHOP FOUR TIMES DUE TO IT MALFUNCTIONING WHILE I AM DRIVING IT - AND THAT IS NOT INCLUDING WHEN I TOOK IT IN AT THE END OF AUGUST BECAUSE THE TRUNK MERCHANISM BROKE AND IT WOULDN'T CLOSE. THE FIRST TIME HAPPENED OVER LABOR DAY WEEKEND WHEN I WAS ON A ROADTRIP, OUT OF NOWHERE THE CAR WOULD NOT ACCELERATE AND, LIKE OTHERS ON THE NHSA WEBSITE HAVE STATED, IT WAS VERY JUMPY AND WOULDN'T GO PAST 45 MPH. I TOOK IT TO THE DEALER WHERE THEY REPLACED A SAFETY RECALL IN THE WIRING SYSTEM AND IT WORKED FINE FOR A FEW DAYS BEFORE IT HAD THE SAME PROBLEM AGAIN. WHEN I TOOK IT TO THE DEALER THE SECOND TIME THEY TOLD ME THE ENGINE NEEDED TO BE REPLACED BECAUSE THE ENGINE WAS ESSENTIALLY BROKEN AND THERE WERE LITTLE METAL PIECES INSIDE. IT TOOK A WEEK TO REPLACE AND THEN EVERYTHING WAS FINE FOR A FEW DAYS UNTIL YESTERDAY. YESTERDAY THE BATTERY LIGHT TURNED ON AND THE REPAIR SHOP LET ME KNOW THE BATTERY WAS IN GOOD HEALTH BUT LOW ON CHARGE SO THEY CHARGED IT AND IT SEEMED TO BE WORKING FINE. THEN THIS MORNING WHILE ON THE HIGHWAY ALL OF THE EMERGENCY SERVICE LIGHTS (CHECK ENGINE, CHECK BRAKES, ETC.) CAME ON AT THE SAME TIME AND THE STEERING WHEEL LOCKED UP AND IT WAS UNDRIVABLE. I BY SOME MIRACLE MANAGED TO PULL THE CAR OVER WHERE I HAD TO GET THE CAR TOWED TO THE DEALER WHERE I AM AWAITING TO HEAR WHAT IS WRONG. DO NOT PURCHASE THIS CAR. AFTER READING UP ON IT APPARENTLY THERE SEEMS TO BE ISSUES WITH THE ENGINE AND ELECTRICAL SYSTEM, THAT IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO NOT HIT ANYONE BUT I COULD HAVE BEEN SERIOUSLY INJURED ALL FOUR TIMES THE CAR MALFUNCTIONED. ALL OF THESE ISSUES HAVE BEEN CONFIRMED BY THE DEALER TO HAVE BEEN DUE TO MANUFACTURAL DEFECTS - SOMETHING THAT IS OUT OF MY CONTROL AND SHOULDN'T HAPPEN FOR A CAR THAT IS UNDER 26K MILES.

9/30/2019

I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.

7/28/2018

I WAS IN A COLLISION IN WHICH I WAS GOING 10 MPH AND THE OTHER CAR WAS GOING 45 MPH ON A DIVIDED HIGHWAY INTERSECTION. MY AIRBAGS DEPLOYED. HOWEVER, WHEN THE DRIVER'S STEERING WHEEL AIRBAG DEPLOYED IT SHOT THE HYUNDAI LOGO FROM THE STEERING WHEEL INTO MY ARM AT 200 MPH. THE ONLY INJURY THAT I SUSTAINED WAS FROM THE "H" LOGO THAT WAS PROPELLED INTO MY RIGHT FOREARM; I SUSTAINED A DEEP BONE BRUISE/MINOR IMPACT FRACTURE. WHEN I REPORTED THIS TO HYUNDAI THEY INVESTIGATED AND DETERMINED THAT THE AIRBAGS DEPLOYED PROPERLY AND THAT I SHOULD EXPECT THE LOGO TO BE SHOT FROM THE STEERING WHEEL ALONG WITH THE AIRBAG. HOWEVER, I ALSO OWN A 2011 HYUNDAI AND THE STEERING WHEEL DOES NOT HAVE A SEPARATE LOGO BUT AN IMPRINTED "H". I DON'T THINK THAT WHEN AN AIRBAG DEPLOYS IT SHOULD SHOOT ANYTHING EXCEPT FOR THE AIRBAG. THE LOGO HIT MY ARM BUT IF IT HIT MY EYE I WOULD HAVE LOST MY EYE. IF IT HIT MY THROAT IT COULD HAVE COLLAPSED MY AIRWAY. AIRBAGS ARE SUPPOSED TO PROTECT YOU AND NOT CAUSE INJURY. I DON'T UNDERSTAND WHY I SHOULD HAVE ANTICIPATED THAT THIS PIECE WOULD BECOME A PROJECTILE IN AN ACCIDENT, OR WHY ITS ACCEPTABLE.

3/27/2019

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED WITH A LOUD NOISE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS GIVEN A LOANER VEHICLE. THE DEALER DIAGNOSED AND REPLACED THE FUEL PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO HAVE AN AGENT CALL THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 08/22/2017*JS

3/10/2017

FOR SOME PERIOD OF TIME, NOW, I HAVE LOST ENGINE POWER, WHILE IN MOTION. IT HAPPENS SPORADICALLY WHEN I CANNOT PRESS THE GAS PEDAL FOR CONTINUOUS MOTION FORWARD. THIS HAS BEEN HAPPENING ON A HIGHWAY AS WELL AS CITY STREETS. IT PAUSES WHEN I PRESS THE GAS PEDAL AND THE DELAY IS MOMENTARY. LATELY WHEN STARTING THE CAR FOR THE FIRST TIME IN THE MORNING I HEAR CONTINUOUS KNOCKING UNTIL I DRIVE FOR SEVERAL MILES, THEN IT DISSIPATES.

3/29/2019

ISSUE #1 BRAKES MAKING A WIERD SQUALLING SOUND WHEN WE APPLY THE BRAKES AT VARIOUS TIMES DRIVING . WE BROUGHT OUR 2017 SONATA HYBRID NUMEROUS TIMES WITHOUT ANY FIX ! SERIOUS SAFETY ISSUE ! ISSUE #2 WEI BROUGHT OUR 2017 HYUNDAI SONATA WITH ONLY 14,000 MILES TO SERVICE DEPT. AT HYUNDAI TO INSPECT TIRES & BRAKES & OIL CHANGE BEFORE LEAVING ON OUR LONG TRIP TO MIAMI . EVERYTHING CHECKED OUT OK ! WE DROVE 2/3 OF WAY ON I-75 HIGHWAY & ONLY STOPPED ONCE FOR GAS . WE NOTICED A THUMPING SOUND & OUR CAR STARTED "PULLING TO THE RIGHT". WE THOUGHT IT WAS A FLAT TIRE & STOPPED AT THE NEXT REST AREA TO INSPECT TIRES FOR PROPER PSI INFLATION...ALL TIRES CHECKED OUT OK?? THERE WAS NO "WARNING LIGHTS ON " SO WE GOT BACK ONTO I-75 & WE REALLY GOT NERVOUS AS THE SHAKING REALLY GOT WORSE AS WE DROVE ON. WE SLOWED DOWN TO 40 MPH. WITH FLASHERS ON. WE CALLED ROADSIDE ASSISTANCE FOR DIRECTIONS TO NEAREST HYUNDAI DEALERSHIP. WE SLOWLY MADE IT TO RICK CASE HYUNDAI WHO INSPECTED OUR CAR & WERE "SHOCKINGLY TOLD THAT THE (2) RIGHT SIDE TIRES EXPERIENCED "BELT SEPERATIONS " & THEY HAD TO BE REPLACED IMMEDIATELY WITH A NEW WHEEL ALIGNMENT (OVER $ 500). TECH SAID ! WOW THAT LOOKS LIKE TWO MANUFACTURER DEFECTIVE TIRES ! WE CARRIED 2 TIRES BACK TTO OUR LOCAL HYUNDAI SERVICE DEPT IN NPR & WILL TRY TO GET REIMBURSED BY HANKOOK ! THIS IS A "SERIOUS SAFETY ISSUE " WITH THESE TIRES AS WE HAVE READ ALL THE COMPLAINTS ABOUT THESE MODEL TIRES. WE WOULD LIKE TO REPLACE THE OTHER (2) TIRES THAT ARE STILL ON VEHICLE WITH THESE MAJOR SAFETY ISSUES ! MY WIFE & I DONT FEEL SAFE WITH THE TIRES & BRAKES CONCERNS !

1/16/2020

IN PARKING LOT MY STEERING SEIZED UP. THE POWER STEERING LIGHT AND TRACTION CONTROL LIGHTS CAME ON. THEN I SHUT CAR OFF AND RESTARTED IT. THEN POWER STEERING WAS BACK AND INDICATOR LIGHT WERE GONE SOME TIME I HAVE TO LEAVE MY CAR PARK LONG TO FIX IT AUTOMATICALLY. *TR

6/2/2020

WHILE I WAS DRIVING I HAD COME TO A STOP AT THE STOP LIGHT. WHEN IT TURNED GREEN I BEGAN TO MAKE A LEFT TURN. HALFWAY THROUGH THE TURN AT A FEW MILES AN HOUR MY ENGINE LIGHT AND TRACTION CONTROL LIGHTS CAME ON. AT THE SAME TIME THE ENGINE BEGAN TO REV TO ABOUT 4500 RPM. IT DIED DOWN QUICKLY. I THEN HAD NO RESPONSE FROM THE ACCELERATOR. LUCKILY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AS I HAD JUST ENTERED A TOWN. I TURNED OFF THE CAR AND ATTEMPTED TO RESTART IT. IT WOULD NOT RESTART UNTIL ABOUT 15 MINUTES LATER. THE SHIFTER BECAME LOCKED IN THE PARKING POSITION AND EVEN AFTER USING THE SHIFT RELEASE BUTTON I WAS STILL UNABLE TO MOVE THE VEHICLE. LUCKILY AGAIN I HAD JUST ENTERED A TOWN BUT A FEW MILES BEFORE THAT I WAS ON COUNTRY ROADS WHERE THERE WAS NO CELL PHONE SIGNAL AT ALL. I WOULD HAVE BEEN OUT OF LUCK AS WELL AS THE PASSENGER WITH ME. AFTER AN HOUR AND A HALF OF WAITING THE TOW VEHICLE CAME AND WAS ABLE TO GET IT HOME AND THEN ONCE AGAIN TOWED TO THE DEALERSHIP I HAD BOUGHT IT FROM. IT HAS NOW BEEN SITTING THERE FOR 5 DAYS AND HAVE BEEN TOLD REPEATEDLY NOW THAT NO ONE UNDERSTANDS WHAT IS WRONG AND HAVE HAD TO GET A SPECIALIST TO COME IN TO TAKE A LOOK AT IT. THIS IS A CAR THAT I HAVE ONLY OWNED FOR 3 WEEKS AND BOUGHT OUTRIGHT WITH ONLY 44 MILES ON IT. IT NOW HAS MAYBE 350. *TR

12/28/2016

WHILE I WAS DRIVING I HAD COME TO A STOP AT THE STOP LIGHT. WHEN IT TURNED GREEN I BEGAN TO MAKE A LEFT TURN. HALFWAY THROUGH THE TURN AT A FEW MILES AN HOUR MY ENGINE LIGHT AND TRACTION CONTROL LIGHTS CAME ON. AT THE SAME TIME THE ENGINE BEGAN TO REV TO ABOUT 4500 RPM. IT DIED DOWN QUICKLY. I THEN HAD NO RESPONSE FROM THE ACCELERATOR. LUCKILY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AS I HAD JUST ENTERED A TOWN. I TURNED OFF THE CAR AND ATTEMPTED TO RESTART IT. IT WOULD NOT RESTART UNTIL ABOUT 15 MINUTES LATER. THE SHIFTER BECAME LOCKED IN THE PARKING POSITION AND EVEN AFTER USING THE SHIFT RELEASE BUTTON I WAS STILL UNABLE TO MOVE THE VEHICLE. LUCKILY AGAIN I HAD JUST ENTERED A TOWN BUT A FEW MILES BEFORE THAT I WAS ON COUNTRY ROADS WHERE THERE WAS NO CELL PHONE SIGNAL AT ALL. I WOULD HAVE BEEN OUT OF LUCK AS WELL AS THE PASSENGER WITH ME. AFTER AN HOUR AND A HALF OF WAITING THE TOW VEHICLE CAME AND WAS ABLE TO GET IT HOME AND THEN ONCE AGAIN TOWED TO THE DEALERSHIP I HAD BOUGHT IT FROM. IT HAS NOW BEEN SITTING THERE FOR 5 DAYS AND HAVE BEEN TOLD REPEATEDLY NOW THAT NO ONE UNDERSTANDS WHAT IS WRONG AND HAVE HAD TO GET A SPECIALIST TO COME IN TO TAKE A LOOK AT IT. THIS IS A CAR THAT I HAVE ONLY OWNED FOR 3 WEEKS AND BOUGHT OUTRIGHT WITH ONLY 44 MILES ON IT. IT NOW HAS MAYBE 350. *TR

12/28/2016

UPON HITTING A POTHOLE THE TIRE A KUMHO 215/55/R17 SOLUS TA31 SIDEWALL GAVE OUT ON THE PASSENGER FRONT SIDE. THE NEXT DAY WHILE DRIVING I RAN OVER A SMALL OBJECT THE TIRE'S SIDEWALL FAILED AGAIN THIS TIME ON THE DRIVER'S FRONT SIDE. I HAD TWO BLOWOUTS IN 2 DAYS FROM ROUTINE DRIVING ON THIS TIRE. THE TIRE PRESSURE WAS @37 EACH TIME. I WAS TRAVELING ROUGHLY 45-50 MILES PER HOUR. IN BOTH INSTANCES THE SIDEWALL SPLIT.

12/11/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED AND GLASS SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO VISALIA HYUNDAI (559-302-9702, LOCATED AT 220 S. BEN MADDOX WAY, VISALIA, CA 93292) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL AND THAT THE WARRANTY DID NOT COVER THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

2/15/2019

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH WITH THE ADAPTIVE CRUISE CONTROL ENGAGED AND CHANGING LANES, THE VEHICLE INDEPENDENTLY SLOWED WITHOUT WARNING. THE CONTACT CALLED KEY HYUNDAI OF SALEM 470 S BROADWAY, SALEM, NH 03079 (603) 841-3099, HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.

2/5/2020

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT IT BECAME HARDER TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, EXTENDING THE BRAKING DISTANCE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO SLOW AND STOP THE VEHICLE. THE DEALER ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT RESEARCHED THE ISSUE AND BECAME AWARE OF A POSSIBLE DEFECTIVE BRAKE BOOSTER DIAPHRAGM WHICH MAY BE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,500.

10/7/2020