2016 Hyundai Sonata Owner Complaints

WHILE DRIVING 65MPH AT 10PM ON A THE INTERSTATE, I HEARD A POUND "THUNK" AND THOUGHT I HAD A TIRE ISSUE, SO BEGAN TO STEER TOWARD THE EMERGENCY LANE. I QUICKLY REALIZED I HAD NO POWER TO ACCELERATE, NO POWER STEERING AND THE DASH WAS BLACKED OUT...CAR WAS DEAD. ONLY EVER THING WORKING WAS RADIO, EMERGENCY FLASHERS AND DOME LIGHT. DOOR LOCKS DID NOT EVEN WORK. CALLED FOR ROADSIDE ASSISTANCE AND CAR WAS TOWED. I HAVE NO FURTHER INFORMATION ABOUT THE CAR'S DISPOSITION AS IT WAS A RENTAL. IT WAS TERRIFYING AND COULD HAVE ENDED CATASTROPHICALLY IN SERIOUS INJURY OR DEATH. THE REASON I AM FILING THIS REPORT IS TO INSURE IT WILL BE INVESTIGATED THOROUGHLY. I DID REPORT IT TO HYUNDAI .

6/25/2016

DRIVING INTO A TRAFFIC CIRCLE CAR SUDDENLY STOPPED THEN LURCHED FORWARD MAKING A SQUEALING NOISE. AGAIN, ALMOST T-BONED. THE ENGINE LIGHT THEN LIT AND BLUELINK POSTED A MESSAGE ON SCREEN THAT CAR HAS AN ENGINE ISSUE AND TO CALL DEALER. BLUELINK ROADSIDE ASSISTANCE TOOK 7 HOURS TO GET TOW TRUCK TO ME, DEALER WOULD NOT GIVE LOANER CAR UNTIL THEY RECEIVED MINE - LOST A DAY'S WORK AND CAR LAID UP 5 DAYS. EXACTLY ONE WEEK AFTER EMERGENCY BRAKE SELF ENGAGED AND SEIZED WHEELS WHILE DRIVING.

8/3/2016

TPMS INDICATORS CONTINUE TO SAY THERE IS AN ISSUE AND THE TIRE AND TIRE PRESSURE BUT THE CAR SHOWS THE CORRECT TIRE PRESSURE AND THERE IS NO DAMAGE TO THE TIRES.

3/23/2016

IF I OPEN THE DRIVER SIDE DOOR WHILE THE VEHICLE IS ON, A WARNING LIGHT "CHECK BSD SYSTEM" IS DISPLAYED ON THE INFO DISPLAY. THE WARNING STAYS ON UNTIL THE VEHICLE IS TURNED OFF AND TURNED BACK ON. IT SHUTS DOWN THE DRIVER ASSISTANCE FEATURE ON THE VEHICLE. I'VE TAKEN IT INTO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO TELL ME WHY THIS IS HAPPENING AND HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE SERVICE WRITE UP PERSON ASKED WAS THE VEHICLE IN AN ACCIDENT, BUT I JUST PURCHASED THIS VEHICLE NEW AND IT WAS ONLY DRIVEN BY THE FINANCE MANAGER PRIOR TO ME.

7/2/2016

DRIVING AT HIGHWAY SPEEDS ONCE THE ENGINE IS AT FULL OPERATING TEMPERATURE THERE IS A HARSH SURGE DURING DOWN SHIFTING AT 35 MPH ( ALMOST AS IF I WERE DOWN SHIFTING A MANUAL TRANSMISSION OR HITTING THE BRAKES) THIS CAUSES THE VEHICLE TO SLOW MUCH MORE RAPIDLY THAN EXPECTED CAUSING MY HEAD AND BODY TO MOVE FORWARD IN THE CAR. IT IS EXTREMELY DISTRACTING AND I AM NERVOUS IT WILL CAUSE AN ACCIDENT.

4/4/2017

WHEN DEPRESSING THE BRAKE MY CAR IS MAKING A CLICKING NOISE. WENT TO THE DEALER AND HE SAID IT IS NORMAL. PREVIOUSLY IT WAS LITTLE BUT NOW DAYS IT IS MAKING LOUD NOISE WHILE DRIVING. WHEN WE DEPRESS THE BRAKE AND TRY TO CHANGE THE GEAR FROM P TO D THE GEAR ROD IS MAKING SAME CLICKING NOISE. WHEN READ FORUMS I HEARD THAT IT IS THE PROBLEM WITH THE SOLENOID BUT THE DEALER DOES NOT WANT TO DO BECAUSE HE HAS TO DO IT FOR FREE. WHEN ASKED THE DEALER HE SAID THAT IT DOES NOT COME UNDER WARRANTY. NOW THE NOISE IS REALLY LOUD AND NO ONE IS HELPING ME OUT.

10/27/2017

TPMS INDICATORS CONTINUE TO SAY THERE IS AN ISSUE AND THE TIRE AND TIRE PRESSURE BUT THE CAR SHOWS THE CORRECT TIRE PRESSURE AND THERE IS NO DAMAGE TO THE TIRES.

3/23/2016

SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/16/2016

I PURCHASED MY VEHICLE AND FELT LIKE THE BRAKES WERE PULLING. IT FELT LIKE THE EMERGENCY BRAKE WAS ON BUT THERE WAS NO INDICATOR THAT IT WAS ON. THE CAR WAS BEING DRIVEN AT THIS POINT.

1/15/2016

REAR BRAKES FAILED TO PROPERLY FUNCTION WHILE THE VEHICLE WAS IN FORWARD MOTION ON A HIGHWAY. BOTH REAR BRAKES LOCKED UP WITHOUT OPERATOR PRESSING ON BRAKE PETAL. BOTH REAR BRAKES AND WHEEL GOT RED HOT CAUSING PASSENGER SIDE REAR BRAKES CAUGHT ON FIRE. NO BRAKE WARNING LIGHTS WAS ACTIVATE. THIS EVENT TOOK PLACE TWICE, ONCE ON 1/27/16 (18 DAYS AFTER PURCHASE) AND 2ND TIME 3/7/16. (30 DAYS AFTER IT WAS ALLEGEDLY REPAIRED.

4/8/2016

WHILE DRIVING 65MPH AT 10PM ON A THE INTERSTATE, I HEARD A POUND "THUNK" AND THOUGHT I HAD A TIRE ISSUE, SO BEGAN TO STEER TOWARD THE EMERGENCY LANE. I QUICKLY REALIZED I HAD NO POWER TO ACCELERATE, NO POWER STEERING AND THE DASH WAS BLACKED OUT...CAR WAS DEAD. ONLY EVER THING WORKING WAS RADIO, EMERGENCY FLASHERS AND DOME LIGHT. DOOR LOCKS DID NOT EVEN WORK. CALLED FOR ROADSIDE ASSISTANCE AND CAR WAS TOWED. I HAVE NO FURTHER INFORMATION ABOUT THE CAR'S DISPOSITION AS IT WAS A RENTAL. IT WAS TERRIFYING AND COULD HAVE ENDED CATASTROPHICALLY IN SERIOUS INJURY OR DEATH. THE REASON I AM FILING THIS REPORT IS TO INSURE IT WILL BE INVESTIGATED THOROUGHLY. I DID REPORT IT TO HYUNDAI .

6/25/2016

WHILE DRIVING I NOTICE THAT THE STEERING WHEEL SEEMS TO STICK SLIGHTLY SO THAT YOU HAVE TO TURN THE WHEEL EITHER LEFT OR RIGHT SLIGHTLY THEN IT RESUMES STEERING PROPERLY FOR FEW SECONDS THEN IT STICKS AGAIN. IT DOESN'T DO IT ALL THE TIME BUT WHEN IT DOES IT MAKES ME THINK THAT THE STEERING WHEEL IS GETTING READY TO LOCK UP. I NOTICE THIS MOSTLY ON HIGHWAYS AND IT REALLY WEARS YOU OUT TRYING TO DRIVE AND WORRYING THAT THE STEERING MIGHT LOCK UP. THIS HAPPENS A LOT.

5/14/2017

ON FEBRUARY 19 2019 I WAS DRIVING A CAR RENTAL FROM HERTZ DRIVING ON THE FREEWAY IN SOUTHERN CA DRIVING ONLY 25 MPH I CRASHED TRYING TO AVOID CRASHING INTO CAR IN FRONT OF ME KEPT PUTTING ON MY BREAKS AND THE CAR WOULD NOT STOPPED THE BREAKS MALFUNCTION I TRIED TO CHANGING LANE I STILL CRASHED I WAS GOING 25 MPH THE CAR WAS TOTALED BUMPER WAS PLASTIC OR FIBER GLASS THE AIR BAG "EXPLODED" NOT DEPLOYED. THE PLASTIC COMPARTMENT WHERE THE AIRBAGS IS STORED, EXPLODE PLASTIC BECAME A JAGGED KNIFE.IT PUNCTURED A HOLE ON MY LEGS SLICED OTHER PART OF MY LEGS WHEN AIR BAG EXPLODE SOME OF THE PLASTIC WAS RELEASED AND SLICED MY LEGS, AIR BAG RELEASES EXTREME SMOKE INSIDE THE CAR ALL YOU ARE INHALING IS SMOKE. AIR BAG I WAS IN AND OUT OF CONSCIOUSNESS FROM SMOKE INHALATION I BECAME DEHYDRATED THROWING UP TRAPPED FROM THE AIRBAG THAT IS PASTED AGAINST THE DRIVER SIDE DOOR. THE AIRBAG WHEN IT EXPLODE BECOMES A DEATH TRAPPED!!! INSTEAD OF SAVING PEOPLES LIFE THE PLASTIC MATERIAL MANUFACTURE THE AIR BAG IS A PLASTIC MATERIAL IT STICKS TIGHTLY AGAINST THE DOOR IF YOU DO NOT HAVE ANY STRENGTH TO TRY TO PEEL OFF OR PULL THE AIRBAG OFF THE DOOR YOU BECOME TRAPPED... IF THE CRASH DOES NOT KILL YOU THE SMOKE INHALATION AND BEING TRAPPED BY THE AIRBAG WILL! WHEN AIRBAG IT EXPLODES THE PLASTIC COMPARTMENT BECOMES A JAGGER KNIFE THE AIRBAG RELEASES EXTREME SMOKE AFTER AIR BAG EXPLODES I WAS TAKEN TO EMERGENCY ROOM I WAS GIVEN A TECHNIC SHOT BEHIND AIRBAG AND PLASTIC EXPLODE. WHEN I GOT OUT THE EMERGENCY ROOM THREE DAYS LATER I WENT TO THE TOW PLACE TO TAKE A LOOK AT THE CAR AND TOOK VIDEO PICTURES AND TOOK PICTURES OF THE AIRBAG JAGGED PLASTIC THAT CAUSED MY INJURY.. CAR RENTAL IS JUST WORRIED ABOUT THERE CAR NOT ME I ALMOST DIED

5/22/2016

DEER RAN IN FRONT OF MY CAR. AIR BAGS INFLATED AND STAYED SO FOR QUITE A WHILE. WHEN I GOT OUT OF THE CAR I NOTICED MY FOOT WAS BURNT WITH SKIN OFF AND LEGS WERE BURNING FROM THE POWDER IN AIR BAGS. I KNOW THE BAGS SHOULD INFLAT BUT THE SMOKE FROM THIS KEPT UP FOR QUITE A WHILE. I DID NOT THINK THIS POWDER SHOULD HAVE KEPT COMING OUT SO MUCH AND SO DID PASSERBY PEOPLE WHO STOPPED TO HELP. WE HAD THE POWDER IN OUR EYES.

5/23/2016

ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.

12/15/2016

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE BEYOND 35 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,734. THE VIN WAS NOT AVAILABLE. UPDATED 04/18/17 LJ UPDATED 09/07/2017*JS

2/1/2017

WHILE DRIVING 65MPH AT 10PM ON A THE INTERSTATE, I HEARD A POUND "THUNK" AND THOUGHT I HAD A TIRE ISSUE, SO BEGAN TO STEER TOWARD THE EMERGENCY LANE. I QUICKLY REALIZED I HAD NO POWER TO ACCELERATE, NO POWER STEERING AND THE DASH WAS BLACKED OUT...CAR WAS DEAD. ONLY EVER THING WORKING WAS RADIO, EMERGENCY FLASHERS AND DOME LIGHT. DOOR LOCKS DID NOT EVEN WORK. CALLED FOR ROADSIDE ASSISTANCE AND CAR WAS TOWED. I HAVE NO FURTHER INFORMATION ABOUT THE CAR'S DISPOSITION AS IT WAS A RENTAL. IT WAS TERRIFYING AND COULD HAVE ENDED CATASTROPHICALLY IN SERIOUS INJURY OR DEATH. THE REASON I AM FILING THIS REPORT IS TO INSURE IT WILL BE INVESTIGATED THOROUGHLY. I DID REPORT IT TO HYUNDAI .

6/25/2016

HIGHLIGHTS WHEN TO AUTO MODE DO NOT TURN ON WHEN WIPERS ARE TURN ON AS REQUIRED BY FLORIDA STATUTE 316.217(1)(B)

9/14/2016

WHILE THE VEHICLE IS IN MOTION AND WHEN I HIT THE BRAKE. A CLICK NOISE IS ALWAYS COMING WHEN WE HIT THE BRAKE TILL THE END. ALWAYS HAPPENING OBSERVING FROM PAST 2 MONTHS. THE OTHER PROBLEM IS WHEN WE HIT THE BRAKE AND AND HOLD THE SHIFT KNOB IT IS MAKING TICK TICK NOISE. ALWAYS HAPPENS WHEN I SHOWED TO THE MECHANIC THEY ARE SAYING IT IS NORMAL BECAUSE THEY HAVE TO DO IT FOR FREE OF CHARGE. HYUNDAI GIVES WARRANTY BUT THE DEALERS NEGLECT TO DO. I AM GETTING A MILEAGE OF AVERAGE 10 MILES IF I EVEN MAINTAIN A SPEED OF 45-50 MPH. IF I PUT 14 GALLONS OF GAS I GET HARDLY 225 MILES AND I HAVE NO PROBLEMS WITH THE CAR AND I CHANGE THE OIL BEFORE THE SERVICE INTERVAL.

4/12/2017

I WAS DRIVING THE CAR AND THE CAR STARTED SPITTING AND DID NOT WANT TO GO. THEN WHITE SMOKE CAME OUT OF THE TAIL PIPE. I CUT THE CAR OF AND WAITED IN TRAFFIC WITH MY BABY IN THE CAR , THEN TURNED THE CAR BACK ON. THE ENGINE LIGHT CAME ON AND THE CAR DROVE LIKE IT HAD NO ENERGY. I WAS ON MY WAY TO MY NEW JOB FOR THE FIRST DAY.

4/25/2017

ON FEBRUARY 19 2019 I WAS DRIVING A CAR RENTAL FROM HERTZ DRIVING ON THE FREEWAY IN SOUTHERN CA DRIVING ONLY 25 MPH I CRASHED TRYING TO AVOID CRASHING INTO CAR IN FRONT OF ME KEPT PUTTING ON MY BREAKS AND THE CAR WOULD NOT STOPPED THE BREAKS MALFUNCTION I TRIED TO CHANGING LANE I STILL CRASHED I WAS GOING 25 MPH THE CAR WAS TOTALED BUMPER WAS PLASTIC OR FIBER GLASS THE AIR BAG "EXPLODED" NOT DEPLOYED. THE PLASTIC COMPARTMENT WHERE THE AIRBAGS IS STORED, EXPLODE PLASTIC BECAME A JAGGED KNIFE.IT PUNCTURED A HOLE ON MY LEGS SLICED OTHER PART OF MY LEGS WHEN AIR BAG EXPLODE SOME OF THE PLASTIC WAS RELEASED AND SLICED MY LEGS, AIR BAG RELEASES EXTREME SMOKE INSIDE THE CAR ALL YOU ARE INHALING IS SMOKE. AIR BAG I WAS IN AND OUT OF CONSCIOUSNESS FROM SMOKE INHALATION I BECAME DEHYDRATED THROWING UP TRAPPED FROM THE AIRBAG THAT IS PASTED AGAINST THE DRIVER SIDE DOOR. THE AIRBAG WHEN IT EXPLODE BECOMES A DEATH TRAPPED!!! INSTEAD OF SAVING PEOPLES LIFE THE PLASTIC MATERIAL MANUFACTURE THE AIR BAG IS A PLASTIC MATERIAL IT STICKS TIGHTLY AGAINST THE DOOR IF YOU DO NOT HAVE ANY STRENGTH TO TRY TO PEEL OFF OR PULL THE AIRBAG OFF THE DOOR YOU BECOME TRAPPED... IF THE CRASH DOES NOT KILL YOU THE SMOKE INHALATION AND BEING TRAPPED BY THE AIRBAG WILL! WHEN AIRBAG IT EXPLODES THE PLASTIC COMPARTMENT BECOMES A JAGGER KNIFE THE AIRBAG RELEASES EXTREME SMOKE AFTER AIR BAG EXPLODES I WAS TAKEN TO EMERGENCY ROOM I WAS GIVEN A TECHNIC SHOT BEHIND AIRBAG AND PLASTIC EXPLODE. WHEN I GOT OUT THE EMERGENCY ROOM THREE DAYS LATER I WENT TO THE TOW PLACE TO TAKE A LOOK AT THE CAR AND TOOK VIDEO PICTURES AND TOOK PICTURES OF THE AIRBAG JAGGED PLASTIC THAT CAUSED MY INJURY.. CAR RENTAL IS JUST WORRIED ABOUT THERE CAR NOT ME I ALMOST DIED

5/22/2016

DEER RAN IN FRONT OF MY CAR. AIR BAGS INFLATED AND STAYED SO FOR QUITE A WHILE. WHEN I GOT OUT OF THE CAR I NOTICED MY FOOT WAS BURNT WITH SKIN OFF AND LEGS WERE BURNING FROM THE POWDER IN AIR BAGS. I KNOW THE BAGS SHOULD INFLAT BUT THE SMOKE FROM THIS KEPT UP FOR QUITE A WHILE. I DID NOT THINK THIS POWDER SHOULD HAVE KEPT COMING OUT SO MUCH AND SO DID PASSERBY PEOPLE WHO STOPPED TO HELP. WE HAD THE POWDER IN OUR EYES.

5/23/2016

SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/16/2016

MY SON GOT TRAPPED IN THE REAR RIGHT PASSENGER SEATBELT WHILE IN PARKING AND IT GOT SO TIGHT AS IT WAS RETRACTING BACK. WE DIDN'T UNDERSTAND THE SERIOUSNESS OF THE ISSUE AND SAW HIM PULLING IT HARD. THE MOMENT WE SAW HIM CRYING I HAD TO CUT THE SEAT BELT IMMEDIATELY AS IT BECAME SO TIGHT AROUND HIS TUMMY.

4/16/2019

ON OCTOBER 26TH MY HUSBAND WAS DRIVING MYSELF AND OUR 2 CHILDREN WHEN ALL OF A SUDDEN WE WENT FROM GOING 45 MILES AN HOUR TO STOPPING AND THEN EVEN AFTER THE GAS PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR WE WE WERE GOING APPROX 5 MILES AM HOUR. OUR ENGINE LIGHT CAME ON AND AFTET APPROX 5 TO 10 MIN WE FOUND A PLACE TO PULL OVER AS THERE WERE NO PULLOFFS READILY AVAILABLE. AFTET WE PULLED OFF THE ROAD WE SHUT THE CAR OFF FOR A FEW MINUTES AND RESTARTED THE CAR AND WERE ABLE TO MAKE IT HOME . THE ENGINE LIGJT WAS STILL ON BUT POWER AND SPEED WERE RESTORED. WE CALLED OUR HYUNDAI DEALER ON FRI MORNING AND THEY SAID TO BRING IT DOWN ON MONDAY. THE CAR SAT ALL WEEKEND AND WAS NOT DRIVEN DUE RO FEAR OF IT HAPPENING AGAIN. I DID HOWEVER START THE CAR ON FRIDAY AND ENGINE LIGHT WAS STILL ON. WE BROUGHT THE CAR DOWN MON AT 9AM. THE ENGINE LIGHT WAS NOW OFF BUT THE HYUNDAI MECHANIC SAID EVEN IF THE LIGHT WAS OFF A CODE WOULD STILL BE IN THE SYSTEM. WE RECEIVED A CALL AROUND 3PM SAYING THEY COULD NOT FIND ANYTHING WRONG BUT EVEN THEY DID NOT UNDER WHY NO CODE AT ALL SHOWED UP. THEY ARE KEEPING THE CAR UNTIL FRIDAY TO KEEP STARYING AND DRIVING IT TO SEE IF SOMETHING HAPPENS. MU HUSBAND DID REPORT THE ISSUE TO HYUNDAI AND THEY SAID THEY WILL INVESTIGATE. IF THIS WERE TO HAPPEN AGAIN WITH SOMEONE DRIVING BEHIND US IT COULD BE A VERY SERIOUS ACCIDENT. VERY NERVOUS AND SCARED SOMETHING CAN HAPPEN ESPECIALLY DRIVING MY YOUND CHILDREN AROUND.

10/31/2017

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING AT 25 MPH, THE RPM TACHOMETER INCREASED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE LOCAL DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

3/26/2018

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKE WAS ENGAGED AFTER ATTEMPTING TO AVOID A CRASH AT 35 MPH, BUT FAILED TO RESPOND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 08/16/16*LJ *JS

6/30/2016

EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR

8/3/2016

THE MIRROR PASSENGER SIDE, JUST BRAKE BY ITSELF... LIKE EXPLOTED. IT CAME OUT OF THE PROTECTOR, HIT THE GLASS AND BROKE IN PIECES, WITHOUT EVEN TOUCH IT.

4/11/2018

THE OPERABLE PORTION OF THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY IN THE MORNING WITH THE SUNROOF AND SHADE CLOSED. ABOUT 30% OF THE GLASS FAILED LEAVING A HOLE. THE REMAINING PORTION IS FILLED WITH FINE CRACKS. THE SUNROOF APPEARS BOWED UPWARDS NOW.

10/21/2018

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE REARVIEW MIRRORS FACED THE WHITE LINES ON THE HIGHWAY. THE MIRRORS COULD BE READJUSTED, BUT THEY CHANGED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,955.

3/9/2016

TPMS INDICATORS CONTINUE TO SAY THERE IS AN ISSUE AND THE TIRE AND TIRE PRESSURE BUT THE CAR SHOWS THE CORRECT TIRE PRESSURE AND THERE IS NO DAMAGE TO THE TIRES.

3/23/2016

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM ENGAGED FOR NO REASON. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED. WHEN THE AEB SYSTEM ENGAGED, A HIGH PITCHED TONE SOUNDED AND AN AEB SYSTEM INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,769. ..UPDATED 11/17/16 *BF....UPDATED 12/05/16 *BF UPDATED 8/30/2017*JS

10/18/2016

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, A RATTLING NOISE EMERGED FROM THE DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE VEHICLE HAD TO BE TOWED TO THE DEALER AFTER THE MOST RECENT FAILURE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE WHEEL BEARING WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400.

11/23/2016

ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR

12/16/2016

2016 HYUNDAI SONATA. CONSUMER WRITE SIN REGARDS TO BROKEN VEHICLE FRAME. *LD THE CONSUMER STATED THE ROOF FRAME BROKE TWICE IN FOUR PLACES. *JS

1/18/2018

THESE TIRES WERE PURCHAED ON A NEW VEHICLE (FACTORY TIRES) AND HAVE BEEN ROTATED REGULARLY, DOCUMENTATION AVAILABLE. THE TREAD LIFE/WEAR ON THE TIRE IS PREMATURE. THE VEHICLE HAS A 60,000 MILE WARRANTLY ACCORDING TO KUMHO'S WEBSITE. I WAS INFORMED DURING MY LAST TIRE ROTATION THAT THIS WOULD BE LAST BEFORE NEEDING NEW TIRES. THE VEHICLE HAS 37,900 MILES WHEN I WAS TOLD THIS INFORMATION ON 4/2/18. THE TIRE WEAR/LIFE ON THESE TIRES IS EVIDENTLY PREMATURE AND I AM REQUESTING REPLACMENT TIRES OR A PRO-RATED REFUND/CREDIT.

4/9/2018

LOUD NOISE FROM TRANSMISSION

12/21/2018

A SCREW THAT CONNECTS THE DRIVER'S SEAT TO THE RAIL AND CAR FRAME CAME OUT ON IT'S OWN OVER TIME. CAR HAS BEEN USED IN A NORMAL MANNER. DISCOVERED THE ISSUE WHEN GETTING IN AND OUT OF THE CAR AND THE SEAT STARTED ROCKING AND WOBBLING. NO PIECES ARE BROKEN. *TR

6/24/2020