2014 Hyundai Sonata Owner Complaints

AT APPROXIMATELY 5PM ON OCTOBER 10TH 2014 I PULLED OUT OF A PARKING LOT IN HARRISBURG, NC. WHEN THE CAR REACHED 15 MPH IT DID NOT SHIFT (THE CAR IS EQUIPPED WITH AUTOMATIC TRANSMISSION WITH SHIFTRONIC MANUAL CONTROLS) AND I HAD TO SHIFT THE CAR MANUALLY INTO SECOND GEAR AND EACH SUCCESSIVE GEAR. AFTER DOING SO I NOTICED THE CAR HAD TURNED OFF WHILE DRIVING. I WAS ABLE TO PULL OFF THE ROAD WITH NO INCIDENT AND RESTART THE CAR. THE FOLLOWING DAY, I NOTICED CLICKING UNDER THE HOOD AND TOOK IT INTO THE DEALER. AFTER THEIR EXAMINATION THEY DETERMINED THE ENGINE HAD A DEFECT. THEY ARE REPLACING THE ENGINE. *TR

10/22/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 5 MPH, THE ENGINE STALLED AND WAS ABLE TO RESTART. WHEN ENTERING THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

11/3/2014

THE NEW SONATA IS A SAFETY HAZARD WHEN DRIVING DOWN THE FREEWAY. IT WILL NOT STAY IN A STRAIGHT LINE. IT IS CONSTANTLY MOVING OR FADING RIGHT TO LEFT. HYUNDAI DEALERSHIP RESPONDS ITS BUILT TO GO TO THE RIGHT INCASE YOU FALL ASLEEP. I HAVE DONE SOME RESEARCH TO FIND THE SONATA HAS HAD A LONG HISTORY OF THIS SAME PROBLEM SINCE 2011. THE DEALERSHIP SAYS ITS THE ELECTRIC POWER STEERING PUMP. WELL AT HIGH SPEEDS ITS HARD TO HANDLE AND THE REACTION TIME IS MORE DIFFICULT TO COMPENSATE THE RIGHT AND LEFT MOVEMENT. I WILL BE TAKING INTO A SECOND HYUNDAI DEALERSHIP NEXT MONDAY SO THEY CAN EVALUATE IT. THESE SONATA'S REALLY NEED TO BE LOOKED AT. IF DRIVING AT HIGH SPEEDS THEY MOVE INTO THE OTHER LANE AND THAT IS A MAJOR CONCERN THAT HYUNDAI IS NOT LOOKING AT. THE ONLY THING THE FIRST DEALERSHIP DID WAS CHECK AIR IN TIRES AND TORQUE THE SUSPENSION AS WELL AS HOOK UP A COMPUTER TO THE STEERING ASSEMBLY AND TES THE STEERING MODES. WHICH SONATA HAS NORMAL, SOFT AND SPORT. THE FADE TO RIGHT AND LEFT HAPPENS IN ALL MODES. *JS

4/11/2014

NO ACCIDENTS WITH VEHICLE AT THIS TIME. WE PURCHASED ON A MONDAY, MAY 26TH, AND I HAD NOT DRIVEN THE CAR ON THE INTERSTATE WHEN TESTING, ACTUALLY I DID NOT DRIVE THE VEHICLE, MY WIFE DID SINCE IT IS HER CAR. WHEN DRIVING THE SONATA FOR THE FIRST TIME THREE DAYS LATER, MAY 28TH, I NOTICED ON THE INTERSTATE, 55-70 MPH, THE CAR DRIFTS AND HAS TO BE CONTINUOUSLY CORRECTED LEFT AND RIGHT. DOING FURTHER RESEARCH ON THE INTERNET, THIS SEEMS TO HAVE BEEN AN ISSUE IN THE PAST MODEL YEARS AND NOT CORRECTED BY HYUNDAI. I AM 58 YEARS OLD, A CAR NUT, AND HAVE WORKED ON MY VEHICLES AS WELL AS TOTALLY RESTORED A 67 GTO AND I HAVE NEVER EXPERIENCE A NEW VEHICLE WITH THIS TYPE OF STEERING PROBLEM. I CONTACTED THE DEALER'S SERVICE MANAGER AND HIS RESPONSE TO MY QUESTION WAS THAT THIS IS NORMAL FOR THE CAR WITH ELECTRIC STEERING AND THERE IS NO ADJUSTMENT. I HAVE DIRECTED MY WIFE TO BE CAUTIOUS DURING RAIN UNTIL WE HAVE EXPERIENCED HOW THE CAR HANDLES WATER BUILDUP ON THE ROAD SURFACE. *TR

5/31/2014

CAR BATTERY GOES DEAD,UNABLE TO START CAR, COULD HAPPEN AT ANY TIME. THIS HAS HAPPENED 3 TIMES. THE DEALER HAS NO IDEA WHY. EVEN HYUNDAI CORP DOES NOT HAVE ANY ANSWERS. THE CAR HAS BEEN BACK TO THE DEALER FOR DAYS AT A TIME WITH NO RESOLUTION. I FEEL THIS IS A SAFETY CONCERN BECAUSE THE CAR CAN LEAVE YOU STRANDED, IT IS SO UNRELIABLE. THIS IS A 2014 SONATA. I SEE MANY PROBLEMS ON THE INTERNET FOR THIS PROBLEM WITH HYUNDAI CARS. IT APPEARS TO BE ASSOCIATED WITH CARS WITH "PUSH TO START". *TR

1/16/2014

I NOTICED THAT MY BLINKERS WERE WORKING BUT I COULD NOT HEAR THEM AND MY SEAT BELT DID THE SAME. I WENT TO THE MORGAN HYUNDAI DEALERSHIP. THEY FOUND THAT THE VEHICLE WAS NOT MAKING CHIME SOUNDS CAUSED BY INSUFFICIENT VOLUME COMING FROM CHIME IN BCM.THEY ORDERED THE MODULE TO CORRECT AND REPLACED IT A FEW DAYS LATER. WHEN I LEFT THE DEALERSHIP I COULD NOT TELL ANY DIFFERENCE IN THE CHIME SOUND. SO I THOUGHT IT MIGHT BE MY HEARING AND SCHEDULED AN APOINTMENT WITH AND EAR DOCTOR. I EXPLAINED TO HIM WHAT WAS HAPPENING. HE TESTED ME AND SAID THAT I DID HAVE SOME DIFFICULTY IN HEARING HIGH PITCH SOUNDS BUT THAT IT WAS NOT BAD ENOUGH TO HAVE HEARING AIDS. HE WENT OUT TO MY CAR AND LISTENED TO THE CAR CHIME AND SAID THAT HE HAD GOOD HEARING FOR HIS AGE AND HE WAS ALSO HAVING DIFFFICULTY HEARING IT. SO I LEFT HIS OFFICE AND WENT BACK TO THE DEALERSHIP. I WAS MET BY A VERY YOUNG LADY AND SHE SAID THAT SHE COULD HEAR IT BUT IT WAS NOT VERY LOUD. SHE THEN GOT AN ELDERLY MAN THAT WORKED THERE TO LISTED AND HE HAD THE SAME PROBLEM AS I DID. THEN WE GOT A MIDDLE AGE WOMAN SALES PERSON TO LISTEN AND SHE HAD DIFFICULTY ALSO. THEN THEY GOT THE KEYS FOR FOUR 2014 SONATAS AND TRIED THEM ALL OF THEM FAILED THE TEST. SO AS A LAST RESORT WE GOT THE KEYS ON A 2015 SONATA AND WE COULD HEAR IT FINE. THEY SAID THAT THEY WOULD CONTACT HYUNDAI TO SEE IF THIS IS SOMETHING THAT WILL BE RECALLED OR IF THEY HAVE HAD ANY OTHER COMPLAINTS. IT CONCERNS ME BECAUSE I AM USE TO HEARING THE CHIME WHEN I PUT MY KEYS IN MY CAR AND IF FIXED MAY CAUSE ME FROM HAVING AN ACCIDENT WITH OUT MY SEAT BELT ON. PLEASE LET ME KNOW IF YALL ARE HAVING THIS PROBLEM ANYWHERE ELSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/31/2014

I NOTICED THAT MY BLINKERS WERE WORKING BUT I COULD NOT HEAR THEM AND MY SEAT BELT DID THE SAME. I WENT TO THE MORGAN HYUNDAI DEALERSHIP. THEY FOUND THAT THE VEHICLE WAS NOT MAKING CHIME SOUNDS CAUSED BY INSUFFICIENT VOLUME COMING FROM CHIME IN BCM.THEY ORDERED THE MODULE TO CORRECT AND REPLACED IT A FEW DAYS LATER. WHEN I LEFT THE DEALERSHIP I COULD NOT TELL ANY DIFFERENCE IN THE CHIME SOUND. SO I THOUGHT IT MIGHT BE MY HEARING AND SCHEDULED AN APOINTMENT WITH AND EAR DOCTOR. I EXPLAINED TO HIM WHAT WAS HAPPENING. HE TESTED ME AND SAID THAT I DID HAVE SOME DIFFICULTY IN HEARING HIGH PITCH SOUNDS BUT THAT IT WAS NOT BAD ENOUGH TO HAVE HEARING AIDS. HE WENT OUT TO MY CAR AND LISTENED TO THE CAR CHIME AND SAID THAT HE HAD GOOD HEARING FOR HIS AGE AND HE WAS ALSO HAVING DIFFFICULTY HEARING IT. SO I LEFT HIS OFFICE AND WENT BACK TO THE DEALERSHIP. I WAS MET BY A VERY YOUNG LADY AND SHE SAID THAT SHE COULD HEAR IT BUT IT WAS NOT VERY LOUD. SHE THEN GOT AN ELDERLY MAN THAT WORKED THERE TO LISTED AND HE HAD THE SAME PROBLEM AS I DID. THEN WE GOT A MIDDLE AGE WOMAN SALES PERSON TO LISTEN AND SHE HAD DIFFICULTY ALSO. THEN THEY GOT THE KEYS FOR FOUR 2014 SONATAS AND TRIED THEM ALL OF THEM FAILED THE TEST. SO AS A LAST RESORT WE GOT THE KEYS ON A 2015 SONATA AND WE COULD HEAR IT FINE. THEY SAID THAT THEY WOULD CONTACT HYUNDAI TO SEE IF THIS IS SOMETHING THAT WILL BE RECALLED OR IF THEY HAVE HAD ANY OTHER COMPLAINTS. IT CONCERNS ME BECAUSE I AM USE TO HEARING THE CHIME WHEN I PUT MY KEYS IN MY CAR AND IF FIXED MAY CAUSE ME FROM HAVING AN ACCIDENT WITH OUT MY SEAT BELT ON. PLEASE LET ME KNOW IF YALL ARE HAVING THIS PROBLEM ANYWHERE ELSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/31/2014

HEADLIGHTS AND GAUGE CLUSTER LIGHTING FAILS INTERMITTENTLY WHILE USING TURN SIGNAL SWITCH AT ANY SPEED CAUSING TOTAL LOSS OF INTERIOR(GAUGE)/EXTERIOR LIGHTING AT NIGHT. MILEAGE :28,561...; SEATBELT WARNING FLASHER AND CHIME HAS FAILED. MILEAGE: 29,501. DEALERSHIP NOTIFIED.

8/9/2016

AS I WAS LEAVING MY PARKING SPACE AND APPROACHING THE INTERSECTION AND STOP SIGN, I PRESSED THE BRAKES AND THE VEHICLE FAILED TO STOP. I PRESSED BRAKES AGAIN AND THE CAR FAILED TO STOP AGAIN. I PUT THE CAR IN PARK AND THE CAR STOPPED. *TR

2/20/2014

AS RPTD TO HYUNDAI MOTOR AMER. (HMA) VIA CUST. CARE LINE & PRELIMINARY INVESTIGATION RPT. VEHICLE: 2014 HYUNDAI SONATA SE 2.0T SEDAN DETAILS OF INCIDENT: INCIDENT OCCURRED WHILE PARKING THE VEHICLE IN PARKING LOT. PARKING SPOT: PERPENDICULAR PARKING (PARK BETWEEN PAINTED LINES) CURB, SHRUBBERY AND WALL IN FRONT OF SPOT (IN THAT ORDER). APPROACHED PARKING SPOT, TOWARD FRONT OF PARKING SPOT APPLIED BRAKE. UPON APPLICATION OF THE BRAKE THE VEHICLE SUDDENLY LURCHED FORWARD --- FELT LIKE IT WAS FLYING --- WENT FORWARD AND OVER THE CURB AND STOPPED IN THE SHRUBBERY BEFORE THE WALL (DID NOT HIT THE WALL). SEAT BELT PREVENTED INJURY (HEAD MOVEMENT ONLY). FYI, NO AIRBAG DEPLOYMENT (GIVEN SITUATION I WOULD NOT EXPECT DEPLOYMENT). AFTER LANDING IN SHRUBBERY, REVERSED VEHICLE OUT AND BACK INTO PARKING SPOT. DAMAGE TO VEHICLE APPEARS TO BE ALL FRONT END (BUMPER, FENDERS, HOOD, UNDER FRONT END, POSSIBLY ENGINE). THERE IS SIGNIFICANT DAMAGE TO FRONT OF VEHICLE. AUG 4, 2014: RPTD TO CUST. CARE. AUG 11, 2014: HMA RECEIVED COMPLETED PIR PACKET & VEHICLE TOWED TO LOCAL DEALER. AUG 18, 2014: TOLD (BY SERVICE ADVISOR) VEHICLE PICKED UP FROM DEALER ON AUG 14, 2014 FOR 3RD PARTY ENGINEERING INSPECTION. HOWEVER, OWNER'S INSURER CONDUCTED CLAIMS EVALUATION ON AUG 15, 2014 AT SAME DEALER. AUG 20, 2014: 3RD PARTY INSPECTOR CALLED OWNER TRYING TO LOCATE VEHICLE. HYUNDAI CASE WORKER AND LOCAL SERVICE ADVISOR UNABLE TO LOCATE VEHICLE. AUG 25, 2014: 3RD PARTY INSPECTOR COMMITTED TO FIND CAR (ESTIMATED INSPECTION AND RELEASE DATE AUG 27, 2014). AUG 27, 2014: 3RD PARTY INSPECTOR FOUND CAR IN LOCAL DEALER'S SERVICE LOT (VEHICLE WAS LOST' FOR 2 WEEKS). 3RD PARTY INSPECTION COMPLETED SEP 2, 2014 AND VEHICLE RELEASED FOR BODY WORK REPAIRS. 3RD PARTY INSPECTOR WAS NOT AUTHORIZED TO PROVIDE ANY INFORMATION ON FINDINGS OF INSPECTION, EXPECTED TURNAROUND OF HMA REVIEW IS AN ADDITIONAL 2 WEEKS. *TR

9/2/2014

I WAS DISGUSTED TO SEE THE CURRENTLY PLAYING HYUNDAI SONATA COMMERCIAL IN WHICH AN ADULT MAN IS ILLEGALLY AND DANGEROUSLY DRIVING THROUGH A PARKING LOT WITH A CHILD IN THE BACK SEAT. AS THE CAR STOPS IT IS APPARENT THAT THE BEHAVIOR IS A GAME WHICH IS THEN REPEATED. I AM NOT SURE IF IT IS THE PURPOSE OF THE HYUNDAI ORGANIZATION TO PROMOTE CHILD ENDANGERMENT OR THEY ARE JUST SICK. . CAN YOU DO ANYTHING TO STOP THIS COMMERCIAL, SPECIFICALLY, AND PREVENT SIMILAR COMMERCIALS WHICH MIGHT DEMONSTRATE HARMFUL ACTION AGAINST CHILDREN IN THE FUTURE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/22/2014

THE CAR DEALERSHIP JUST CHANGED A PART ON THE CAR IN HOPES TO FIX THE ISSUES I'VE HAD THE LAST 4-5 TIMES THE CAR WOULDN'T START. I HAVE REPORTED THIS AS WELL TWO WEEKS AGO. THIS PARTICULAR EVENT, WHEN I WAS DRIVING MY CAR SHUT DOWN COMPLETELY, ALL LIGHTS ON DASH LIT UP AND WOULD NOT RESTART. A BURNT SMELL FILLED THE CAB AND I THOUGHT IT MAY BE MY BATTERY. HOOKED UP CABLES, LET IT CHARGE, TRIED TURNING IT OVER AND IT DID NOT.

8/19/2015

ON MAY 7,2014 THE SONATA WAS LEAKING TRANSMISSION FLUID ON MY GARAGE FLOOR. THIS VEHICLE IS ONLY TWO WEEKS OLD AND ABOUT 700 MILES ON IT. WHEN O'BRIEN HYUNDAI TOWED IT TO URBANA,ILLINOIS. THE SERVICE MANAGER TOLD ME THE TRANSMISSION HAD LEAKED ONE QUART OF TRANSMISSION FLUID. HE ALSO STATED ONE OF THE PORTS HAD NOT BEEN SEALED AT THE FACTORY. WHEN PRESSED HE TOLD ME THE TRANSMISSION FLUID COULD HAVE CAUGHT ON FIRE. HE ALSO STATED WHEN THE CAR RAN OUT OF FLUID IT WOULD JUST LOCK UP. FRIGHTENING THOUGHT OF THE CAR WAS TRAVELING 70 MPH. THANKS FOR YOUR TIME IN THIS MATTER. *TR

5/8/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, IT BEGAN TO ROLL AWAY INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A WOODEN POST AND THE AIR BAG FAILED TO DEPLOY. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO STOP THE VEHICLE HE SUSTAINED A CRACKED VERTEBRAE AND TAIL BONE, BROKEN HIP AND BRUISED KNEE. A POLICE REPORT WAS FILED. THE CONTACT S THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

9/3/2014

MY HUSBAND AND I PURCHASED A 2014 HYUNDAI SONATA ON MAY 31ST. ON JUNE 15TH, I WAS SITTING IN A PARKING LOT WAITING ON MY HUSBAND, AND I REACHED INTO THE BACK SEAT TO HAND MY ONE YEAR OLD A TOY. WHEN I REACHED BACK, MY SEAT BELT SNAPPED AND BROKE FROM THE CONNECTING POINT ON THE FLOOR BOARD. MY HUSBAND TOOK IT ON TO HYUNDAI AND THEY HAVE STATED THEY ARE UNSURE AS TO WHY IT SNAPPED. MY HUSBAND WENT BACK TO GET THE VEHICLE AND THE SERVICE TECH STATED THAT IT STILL WASN'T FIXED. HE STATED THAT WHEN IT WAS INITIALLY FIXED AND SOMEONE SAT IN THE SEAT AND TURNED IT SNAPPED AGAIN. OUR VEHICLE IS STILL IN THE SHOP WAITING TO BE FIXED. *TR

6/16/2014

I NOTICED THAT MY BLINKERS WERE WORKING BUT I COULD NOT HEAR THEM AND MY SEAT BELT DID THE SAME. I WENT TO THE MORGAN HYUNDAI DEALERSHIP. THEY FOUND THAT THE VEHICLE WAS NOT MAKING CHIME SOUNDS CAUSED BY INSUFFICIENT VOLUME COMING FROM CHIME IN BCM.THEY ORDERED THE MODULE TO CORRECT AND REPLACED IT A FEW DAYS LATER. WHEN I LEFT THE DEALERSHIP I COULD NOT TELL ANY DIFFERENCE IN THE CHIME SOUND. SO I THOUGHT IT MIGHT BE MY HEARING AND SCHEDULED AN APOINTMENT WITH AND EAR DOCTOR. I EXPLAINED TO HIM WHAT WAS HAPPENING. HE TESTED ME AND SAID THAT I DID HAVE SOME DIFFICULTY IN HEARING HIGH PITCH SOUNDS BUT THAT IT WAS NOT BAD ENOUGH TO HAVE HEARING AIDS. HE WENT OUT TO MY CAR AND LISTENED TO THE CAR CHIME AND SAID THAT HE HAD GOOD HEARING FOR HIS AGE AND HE WAS ALSO HAVING DIFFFICULTY HEARING IT. SO I LEFT HIS OFFICE AND WENT BACK TO THE DEALERSHIP. I WAS MET BY A VERY YOUNG LADY AND SHE SAID THAT SHE COULD HEAR IT BUT IT WAS NOT VERY LOUD. SHE THEN GOT AN ELDERLY MAN THAT WORKED THERE TO LISTED AND HE HAD THE SAME PROBLEM AS I DID. THEN WE GOT A MIDDLE AGE WOMAN SALES PERSON TO LISTEN AND SHE HAD DIFFICULTY ALSO. THEN THEY GOT THE KEYS FOR FOUR 2014 SONATAS AND TRIED THEM ALL OF THEM FAILED THE TEST. SO AS A LAST RESORT WE GOT THE KEYS ON A 2015 SONATA AND WE COULD HEAR IT FINE. THEY SAID THAT THEY WOULD CONTACT HYUNDAI TO SEE IF THIS IS SOMETHING THAT WILL BE RECALLED OR IF THEY HAVE HAD ANY OTHER COMPLAINTS. IT CONCERNS ME BECAUSE I AM USE TO HEARING THE CHIME WHEN I PUT MY KEYS IN MY CAR AND IF FIXED MAY CAUSE ME FROM HAVING AN ACCIDENT WITH OUT MY SEAT BELT ON. PLEASE LET ME KNOW IF YALL ARE HAVING THIS PROBLEM ANYWHERE ELSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/31/2014

AS RPTD TO HYUNDAI MOTOR AMER. (HMA) VIA CUST. CARE LINE & PRELIMINARY INVESTIGATION RPT. VEHICLE: 2014 HYUNDAI SONATA SE 2.0T SEDAN DETAILS OF INCIDENT: INCIDENT OCCURRED WHILE PARKING THE VEHICLE IN PARKING LOT. PARKING SPOT: PERPENDICULAR PARKING (PARK BETWEEN PAINTED LINES) CURB, SHRUBBERY AND WALL IN FRONT OF SPOT (IN THAT ORDER). APPROACHED PARKING SPOT, TOWARD FRONT OF PARKING SPOT APPLIED BRAKE. UPON APPLICATION OF THE BRAKE THE VEHICLE SUDDENLY LURCHED FORWARD --- FELT LIKE IT WAS FLYING --- WENT FORWARD AND OVER THE CURB AND STOPPED IN THE SHRUBBERY BEFORE THE WALL (DID NOT HIT THE WALL). SEAT BELT PREVENTED INJURY (HEAD MOVEMENT ONLY). FYI, NO AIRBAG DEPLOYMENT (GIVEN SITUATION I WOULD NOT EXPECT DEPLOYMENT). AFTER LANDING IN SHRUBBERY, REVERSED VEHICLE OUT AND BACK INTO PARKING SPOT. DAMAGE TO VEHICLE APPEARS TO BE ALL FRONT END (BUMPER, FENDERS, HOOD, UNDER FRONT END, POSSIBLY ENGINE). THERE IS SIGNIFICANT DAMAGE TO FRONT OF VEHICLE. AUG 4, 2014: RPTD TO CUST. CARE. AUG 11, 2014: HMA RECEIVED COMPLETED PIR PACKET & VEHICLE TOWED TO LOCAL DEALER. AUG 18, 2014: TOLD (BY SERVICE ADVISOR) VEHICLE PICKED UP FROM DEALER ON AUG 14, 2014 FOR 3RD PARTY ENGINEERING INSPECTION. HOWEVER, OWNER'S INSURER CONDUCTED CLAIMS EVALUATION ON AUG 15, 2014 AT SAME DEALER. AUG 20, 2014: 3RD PARTY INSPECTOR CALLED OWNER TRYING TO LOCATE VEHICLE. HYUNDAI CASE WORKER AND LOCAL SERVICE ADVISOR UNABLE TO LOCATE VEHICLE. AUG 25, 2014: 3RD PARTY INSPECTOR COMMITTED TO FIND CAR (ESTIMATED INSPECTION AND RELEASE DATE AUG 27, 2014). AUG 27, 2014: 3RD PARTY INSPECTOR FOUND CAR IN LOCAL DEALER'S SERVICE LOT (VEHICLE WAS LOST' FOR 2 WEEKS). 3RD PARTY INSPECTION COMPLETED SEP 2, 2014 AND VEHICLE RELEASED FOR BODY WORK REPAIRS. 3RD PARTY INSPECTOR WAS NOT AUTHORIZED TO PROVIDE ANY INFORMATION ON FINDINGS OF INSPECTION, EXPECTED TURNAROUND OF HMA REVIEW IS AN ADDITIONAL 2 WEEKS. *TR

9/2/2014

1) THE MILES PER GALLON READING IS UNPREDICTABLE ITS ADVERTISED TO GIVE AROUND 27 COMBINED BUT I HAVE NEVER REACHED THAT 27 MPG, THOUGH I DRIVE IN LOW RPM ) THE VEHICLE DOES NOT SLOW DOWN FOR LONG DISTANCE EVEN AFTER RELEASING THE GAS PEDAL RESULTING IN ABRUPT BRAKING IN LIEU OF GRADUAL BRAKING IN STOP & GO TRAFFIC 2) THE DRIVERS SIDE SEAT MALFUNCTIONED AT AROUND 15,000 MILES 3) THE CAR HAS A LEAK FROM 1000 MILES ONWARDS BUT THE SERVICE CENTER REFUSES TO HELP, I CALLED HYUNDAI THEY ADVISE ME TO CALL THE SERVICE CENTER, I FEEL AS IF AFTER A VALUABLE INVESTMENT THERE'S NO CUSTOMER SATISFACTION OR CUSTOMER REDRESSED PROCESS. 4) LACK OF CORPORATE SERVICE DEPARTMENT THAT CAN ANSWER WARRANTY RELATED QUESTIONS. *TR

10/7/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED INDEPENDENTLY. THE PASSENGER SUSTAINED A NOSE BLEED, A LOSS OF HEARING, AND HEADACHES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

11/3/2014

ON OCTOBER 25, ME AND MY WIFE WERE TRAVELING ON A LOCAL STREET AND WERE BLINDSIDED BY A CAR. THE CAR STRUCK US ON THE DRIVER SIDE FRONT WHICH CAUSED THE DRIVER SIDE CURTAIN AIRBAGS TO DEPLOY. THE FORCE OF THAT HIT CAUSED US TO PLOW INTO A CONCRETE BARRIER WALL HEAD ON. AT THIS TIME, THE FRONT AIRBAGS DEPLOYED. HOWEVER MY WIFE'S AIRBAG, THE PASSENGER SIDE, EXPLODED IMMEDIATELY CAUSING VISIBLE BURNS TO MY WIFE'S NECK AND CHEST. UPON EMERGENCY ROOM EXAMS AND FOLLOW-UP DOCTOR EVALUATIONS, THE DIAGNOSES WAS THAT MY WIFE SUSTAINED SECOND-DEGREE CHEMICAL BURNS TO HER NECK AND CHEST, WHICH WILL REQUIRE SKIN GRAFTS FROM A PLASTIC SURGEON. *TR

11/8/2014

THE NEW SONATA IS A SAFETY HAZARD WHEN DRIVING DOWN THE FREEWAY. IT WILL NOT STAY IN A STRAIGHT LINE. IT IS CONSTANTLY MOVING OR FADING RIGHT TO LEFT. HYUNDAI DEALERSHIP RESPONDS ITS BUILT TO GO TO THE RIGHT INCASE YOU FALL ASLEEP. I HAVE DONE SOME RESEARCH TO FIND THE SONATA HAS HAD A LONG HISTORY OF THIS SAME PROBLEM SINCE 2011. THE DEALERSHIP SAYS ITS THE ELECTRIC POWER STEERING PUMP. WELL AT HIGH SPEEDS ITS HARD TO HANDLE AND THE REACTION TIME IS MORE DIFFICULT TO COMPENSATE THE RIGHT AND LEFT MOVEMENT. I WILL BE TAKING INTO A SECOND HYUNDAI DEALERSHIP NEXT MONDAY SO THEY CAN EVALUATE IT. THESE SONATA'S REALLY NEED TO BE LOOKED AT. IF DRIVING AT HIGH SPEEDS THEY MOVE INTO THE OTHER LANE AND THAT IS A MAJOR CONCERN THAT HYUNDAI IS NOT LOOKING AT. THE ONLY THING THE FIRST DEALERSHIP DID WAS CHECK AIR IN TIRES AND TORQUE THE SUSPENSION AS WELL AS HOOK UP A COMPUTER TO THE STEERING ASSEMBLY AND TES THE STEERING MODES. WHICH SONATA HAS NORMAL, SOFT AND SPORT. THE FADE TO RIGHT AND LEFT HAPPENS IN ALL MODES. *JS

4/11/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,851. MAILED OUT 11/12/14 CONSUMER REQUEST*LJ UPDATED 03/17/15*LJ UPDATED 08/28/2017*CT

9/5/2014

CAR IS ADVERTISED TO GET 25MPG CITY AND 35MPG HIGHWAY WITH A COMBINED RATING OF 27MPG. I AM DRIVING 50-55 MILES PER DAY ON THE HIGHWAY AND 10 MILES IN THE CITY. I DRIVE THIS VEHICLE THE SIMILAR TO MY PREVIOUS CAR. I AM USING LOW RPM ACCELERATION AND MAINTAINING A CONSISTENT SPEED ON THE HIGHWAY. MY CARS MPG IS AVERAGING 27.5MPG FOR AT LEAST 3500 MILES. *TR

9/7/2014

WHEN STARTING THE CAR, THE "MPG" METER DECREASE ABOUT 1/8 PERCENT EVERY SINGLE TIME I START THE CAR. DAVE NEVER RECEIVED SERVICES FOR SALES, SERVICES, OWNERS PLUS AND HYUNDAI REFUSED ASSISTANCE BECAUSE THEY SAID YOU WILL NEVER RECEIVE SERVICES UNTIL YOUR CAR RUNS 7,000 MILES FOR "ANY" SERVICES OR PAY RIGHT THEN AND THERE $100 - 115/HOUR TO 'DRIVE-IN' THEIR SERVICES! ALL HYUNDAI WERE RUDE AND BIAS AND I WILL SEND A LETTER TO THE FTA FEDERAL AGENCIES IN THE UNITED STATES. *TR

9/15/2014

THE FIRST INCIDENT OF OUR TIRES EXPLODING HAPPENED ON MARCH 18 WHILE DRIVING ALONG AN EMPTY STREET. THE CAR JUMPED A CURB AND SPUN. THE TIRES ENDING UP HAVING TO BE REPLACED, THE SUSPENSION WAS DAMAGED AND HAD TO BE FIXED AND THE RIMS WERE ALSO DAMAGED. DUE TO MY HUSBANDS FAST REACTION HE FORTUNATELY DID NOT HIT ANOTHER VEHICLE. YESTERDAY, 5/21/15 WILL BE THE SECOND TIME HIS TIRES EXPLODE EXCEPT THIS TIME IT IS ON THE OPPOSITE SIDE FROM THE TWO PREVIOUSLY REPAIRED. WHAT IS GOING ON WITH THESE TIRES?! THESE TIRES ARE HORRIBLE. I HAVE A SMALL CHILD AND GOD FORBID MY CHILD IS IN THE VEHICLE WHEN THIS HAPPENED OR IF IT HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. I WILL NEVER AGAIN PURCHASE A LEASE A HYUNDAI OR RECOMMEND THIS VEHICLE TO FRIENDS AND FAMILY!

5/21/2015

HAD A NEAR DEATH INCIDENT AT FREEWAY SPEEDS IN HEAVY RAIN WHEN THE CAR LOST TOTAL CONTROL, HYDRO-PLANED FROM THE 2ND TO LEFT LANE AND HIT THE CEMENT BARRICADE ON THE LEFT AND IN THE PROCESS THE STEERING WHEEL IS LOCKED ALONG WITH THE BRAKES AND WITH THAT IMPACT, RICOCHETED ALL THE WAY TO THE RIGHT HAND SHOULDER OF A 4-LANE FREEWAY BEFORE COMING TO A STOP. FREEWAY IS 280 S (SAN FRANCISCO TO SAN JOSE). LOCATION WAS PALO ALTO, JUST A FEW MILES AFTER SAND HILL RD EXIT (MENLO PARK) WHERE THE FREEWAY IS JUST STRAIGHT FOR MILES WITHOUT ANY STEEP CURVES. HAVE DRIVEN SO MANY OTHER BRANDS OVER THE LAST 20 YEARS IN HEAVY RAIN ON THE SAME FREEWAY WITHOUT AN INCIDENT. THE CAR CANNOT HANDLE FREEWAY SPEEDS AND BECAME VERY UNSTABLE. COULD BE DEFECTIVE TIRES, THEIR TECHNOLOGY CONTROLLING THE WET TRACTION WHICH CAUSED HYDROPLANING ETC FORTUNATELY THERE WERE NO OTHER CARS IN PROXIMITY ELSE COULD HAVE BEEN A BIGGER ACCIDENT.

1/31/2016

WHILE DRIVING MULTIPLE INDICATOR LIGHTS ON THE DASH CAME ON, (BRAKE, ABS, TRACTIONS CONTROL, STEERING, SEAT BELT, AIR BAG AND CHECK ENGINE LIGHTS.) T HIGHWAY SPEED THE TRANSMISSION SHIFTED INTO 1ST GEAR AND I WAS FORCED TO EXIT THE ROAD IMMEDIATELY. I SAFELY CAME TO A STOP AND SHUT THE VEHICLE OFF. I THEN RESTARTED IT AND THEN I WAS ABLE TO SAFELY GET HOME. I THEN CALLED AAA AND HAD THE CAR TOWED TO MY MECHANIC. MY MECHANIC FOUND THAT THEY COULD NOT COMMUNICATE WITH MOST MODULES/COMPUTERS THAT ARE IN THE CAR. AFTER HOURS OF TESTING, THEY DISCOVERED THAT THE BACK UP CAMERA WAS CORRUPTING THE COMPUTER DATA LINES AND ESSENTIALLY SHUTTING DOWN CRUCIAL MODULES IN THE VEHICLE. ONCE THE CAMERA WAS REMOVED FROM THE CAR, THE VEHICLE OPERATIONS RETURNED TO NORMAL. PLEASE ADVISE HYUNDAI OF THIS ISSUE, SO OTHER MOTORISTS CAN BE SPARED THIS FRIGHTENING EXPERIENCE. I WILL PROVIDE THE INVOICE FOR REPAIR AND THE FAILED PART, WHICH I HAVE IN MY POSSESSION, IF YOU NEED. PLEASE CONTACT ME FOR FURTHER INFORMATION.

3/25/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE BY AN INDEPENDENT AUTO CENTER, IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BY AN INDEPENDENT MECHANIC. AFTERWARDS, IT WAS OBSERVED THAT THE INSTRUMENT PANEL NO LONGER PROVIDED ACCURATE INFORMATION FOR THE FUEL GAUGE OR MILES PER GALLON. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,226.

11/29/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE'S TRACTION AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

6/9/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED TWICE AND THE ENTIRE INSTRUMENT PANEL WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A TOW TRUCK TO THE CONTACT'S RESIDENCE TO TAKE THE VEHICLE TO THE LOCAL DEALER (BUERKLE HYUNDAI, 3350 HWY 61 N, ST.PAUL, MN 55110). THE DEALER DIAGNOSED THAT THE BATTERY WAS FAULTY AND UNCERTIFIED, AND NEEDED TO BE REPLACED. THE LOCAL DEALER INFORMED THE CONTACT THAT THERE WAS NO KNOWLEDGE OF THE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

9/6/2017

1) THE MILES PER GALLON READING IS UNPREDICTABLE ITS ADVERTISED TO GIVE AROUND 27 COMBINED BUT I HAVE NEVER REACHED THAT 27 MPG, THOUGH I DRIVE IN LOW RPM ) THE VEHICLE DOES NOT SLOW DOWN FOR LONG DISTANCE EVEN AFTER RELEASING THE GAS PEDAL RESULTING IN ABRUPT BRAKING IN LIEU OF GRADUAL BRAKING IN STOP & GO TRAFFIC 2) THE DRIVERS SIDE SEAT MALFUNCTIONED AT AROUND 15,000 MILES 3) THE CAR HAS A LEAK FROM 1000 MILES ONWARDS BUT THE SERVICE CENTER REFUSES TO HELP, I CALLED HYUNDAI THEY ADVISE ME TO CALL THE SERVICE CENTER, I FEEL AS IF AFTER A VALUABLE INVESTMENT THERE'S NO CUSTOMER SATISFACTION OR CUSTOMER REDRESSED PROCESS. 4) LACK OF CORPORATE SERVICE DEPARTMENT THAT CAN ANSWER WARRANTY RELATED QUESTIONS. *TR

10/7/2014

TRUNK OPENS SPONTANEOUSLY. *TR

11/8/2014

MY KEY COMPLAINT IS THAT THESE TIRES HAVE NO GRIP ON THE ROAD WHEN WET. THEY CAN'T HOLD TRACTION DURING HEAVY BRAKING - THROWING THE CAR INTO A SKID. AROUND A CORNER THEY EASILY SKID. SHOULD SOMEONE BRAKE HARD AT HIGHWAY SPEEDS, CATASTROPHE IS ONLY A MOMENT AWAY AS THESE TIRES DO NOT GRIP THE ROAD. ALSO, THESE TIRES NOTORIOUS REPUTATION FOR THE HYDROPLANING RISK AND SIDEWALL BUBBLING - WHICH COULD ALSO RESULT IN A CATASTROPHIC TIRE BLOW OUT. FATALITIES OR INJURIES ARE A POSSIBILITY. STOP HYUNDAI FROM USING GARBAGE-QUALITY TIRES ON ITS NEW CARS. ONE POSSIBLE REFERENCE SOURCE: HTTP://WWW.TIRERACK.COM/SURVEY/SURVEYCOMMENTS.JSP?&CATEGORY=TIRE&ADDITIONALCOMMENTS=Y&COMMENTSTATUS=P&TIREMAKE=KUMHO&TIREMODEL=SOLUS+KH25&FROMTIREDETAIL=TRUE&TIREPAGELOCQTY=. *TR

4/21/2015

4 KUMHO TIRES, ORIGINAL TIRES WITH LESS THAN 30,000 MILES & 2 YEARS AGE ARE CHIPPING AWAY ON THE TREAD. CONTACTED HYUNDAI & KUMHO & THEY WERE DENYING ANY DEFECTS. THESE TIRES SEEM DEFECTIVE & TREAD SEPARATION AT HIGHWAY SPEED IS POSSIBLE MAKING THEM VERY UNSAFE. THESE TIRES WERE USED ON CITY STREETS & STATE HIGHWAYS ONLY. *TR

6/22/2016

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE SUN ROOF GLASS ABRUPTLY FRACTURED AND PLACED A LACERATION ON THE CONTACT'S RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,500.

8/18/2016

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE PANORAMIC SUN ROOF EXPLODED. THE CONTACT CALLED A LOCAL DEALER (POHANKA HYUNDAI, 1770 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743 301-423-1100) AND WAS INFORMED TO CONTACT A GLASS SPECIALIST. THE CONTACT SUSTAINED MINOR CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,141.

9/14/2017

I HAVE A 2014 HYUNDAI SONATA. THE PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING. AFTER TRYING TO FIND A REPAIR SHOP I SEEN THAT IT IS ACTUALLY HAPPENING TO ALL MODELS WITH THE PANORAMIC ROOF FROM HYUNDAI. IS ANYONE ELSE AWARE OF THIS? WHAT WILL HYUNDAI DO ABOUT THIS? IS IT EVEN SAFE TO DRIVE?

9/14/2017

VEHICLE IN MOTION, SEATBELT RETRACTOR DID NOT SAFELY PERFORM. AIRBAG DID NOT DEPLOY AT THE SCENE OF AN ACCIDENT WHERE I REARENDED A UTILITY TRUCK ON A RESIDENTIAL ROADWAY (TWO LANE). THERE WAS A CITY RECYCLE TRUCK IN FRONT OF THE UTILITY TRUCK WHICH. ABRUPTLY STOPPED. AS A RESULT, AUTO DAMAGE, PERSONAL INJURY TO MYSELF.

12/10/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. UPON MAKING A LEFT OR RIGHT TURN, THE LOW BEAM HEADLIGHTS FAILED AND SHUT OFF. THE CONTACT HAD TO MANUALLY TURN ON THE HIGH BEAM HEADLIGHTS EACH TIME THE FAILURE OCCURRED. MONTHS LATER, WHILE DRIVING 70 MPH IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER STATED THAT THERE WAS NO MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE CONTACT WAS NOT NOTIFIED IN WRITING FROM THE MANUFACTURER. THE DEALER DID NOT NOTIFY THE CONTACT OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 05/11/16*LJ *TR

3/14/2016

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. ON SEVERAL OCCASIONS, WHILE THE CONTACT'S GRANDSON WAS DRIVING, THE FRONT AND REAR DRIVER AND PASSENGER SIDE HEADLIGHTS FLICKERED OFF AND ON WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THIS COULD CAUSE A CRASH. THE VEHICLE WAS TAKEN TO SOUTH LOOP HYUNDAI (8811 LAKES AT 610 DR, HOUSTON, TX 77054 (713) 341-3413), BUT THE VEHICLE COULD NOT BE DIAGNOSED UNTIL THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

9/7/2017

DRIVER AND PASSENGER WINDOWS FOG BADLY IN COLD WEATHER. DEFROSTER HAS TO BE RUN ON HIGH CONSTANTLY BUT STILL CLEARS ONLY ABOUT 1/4 OF WINDOWS. THE FIRST 10 OR 15 MINUTES IT HAS NO EFFECT. I HAVE TO SCRAPE ICE OFF INSIDE OF WINDOWS(1 OCCUPANT SO NOT THAT MUCH BREATHING GOING ON)YOU SHOULD NOT HAVE TO LOWER YOUR WINDOWS IN ORDER TO SEE CROSS STREETS IN BELOW FREEZING TEMPERATURES. DEALER BLED THE SYSTEM- HELPED A SMALL AMOUNT. DEALER CLAIMS EVERYTHING WORKS FINE! VERY UNSAFE. 2 WINTERS OF THIS SO FAR.

2/25/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEAD LIGHTS FLASHED WITHOUT WARNING AND SHUT OFF. THE VEHICLE WAS PULLED TO A PARKING LOT, TURNED OFF AND RESTARTED BUT THE FAILURE RECURRED. THE CONTACT CALLED HYUNDAI MOTORS LOCATED IN AMARILLO, TX, WHERE THE CONTACT WAS INSTRUCTED TO BRING THE VEHICLE IN THE FOLLOWING DAY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V152000 (SEAT BELTS) AND 17V226000 ( ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE DEALER WAS IN THE PROCESS OF SCHEDULING AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

5/30/2017

I WAS DISGUSTED TO SEE THE CURRENTLY PLAYING HYUNDAI SONATA COMMERCIAL IN WHICH AN ADULT MAN IS ILLEGALLY AND DANGEROUSLY DRIVING THROUGH A PARKING LOT WITH A CHILD IN THE BACK SEAT. AS THE CAR STOPS IT IS APPARENT THAT THE BEHAVIOR IS A GAME WHICH IS THEN REPEATED. I AM NOT SURE IF IT IS THE PURPOSE OF THE HYUNDAI ORGANIZATION TO PROMOTE CHILD ENDANGERMENT OR THEY ARE JUST SICK. . CAN YOU DO ANYTHING TO STOP THIS COMMERCIAL, SPECIFICALLY, AND PREVENT SIMILAR COMMERCIALS WHICH MIGHT DEMONSTRATE HARMFUL ACTION AGAINST CHILDREN IN THE FUTURE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/22/2014

WHILE DRIVING ON THE FREEWAY AT ABOUT 60MPH, 100 DEGREES OUTSIDE, A/C ON LOW INSIDE THE CAR (NO A/C VENTS IN THE REAR OF VEHICLE), I HEAR A LOUD POP. I THOUGHT A TIRE BLEW. I LOOKED IN THE REAR VIEW MIRROR TO SEE THE BACK WINDOW SHATTERED YET STILL IN PLACE AS IT'S SAFETY GLASS. WITH EACH BUMP IN THE ROAD THE GLASS BEGAN TO FALL INTO THE CAR. MY CAR HAS 5340 MILES ON IT. I HAD NO CHIPS IN THE GLASS. THIS COULD HAVE BEEN A TERRIBLE SITUATION HAD I HAD A REAR FACING BABY SEAT IN THE CAR WITH AN INFANT. OR REAR PASSENGERS OR BEEN SO STARTLED BY THE SITUATION IT CAUSED AN ACCIDENT. NONE OF THESE THINGS HAPPENED, FORTUNATELY. *TR

7/30/2014

1) THE MILES PER GALLON READING IS UNPREDICTABLE ITS ADVERTISED TO GIVE AROUND 27 COMBINED BUT I HAVE NEVER REACHED THAT 27 MPG, THOUGH I DRIVE IN LOW RPM ) THE VEHICLE DOES NOT SLOW DOWN FOR LONG DISTANCE EVEN AFTER RELEASING THE GAS PEDAL RESULTING IN ABRUPT BRAKING IN LIEU OF GRADUAL BRAKING IN STOP & GO TRAFFIC 2) THE DRIVERS SIDE SEAT MALFUNCTIONED AT AROUND 15,000 MILES 3) THE CAR HAS A LEAK FROM 1000 MILES ONWARDS BUT THE SERVICE CENTER REFUSES TO HELP, I CALLED HYUNDAI THEY ADVISE ME TO CALL THE SERVICE CENTER, I FEEL AS IF AFTER A VALUABLE INVESTMENT THERE'S NO CUSTOMER SATISFACTION OR CUSTOMER REDRESSED PROCESS. 4) LACK OF CORPORATE SERVICE DEPARTMENT THAT CAN ANSWER WARRANTY RELATED QUESTIONS. *TR

10/7/2014

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. UPON MAKING A LEFT OR RIGHT TURN, THE LOW BEAM HEADLIGHTS FAILED AND SHUT OFF. THE CONTACT HAD TO MANUALLY TURN ON THE HIGH BEAM HEADLIGHTS EACH TIME THE FAILURE OCCURRED. MONTHS LATER, WHILE DRIVING 70 MPH IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER STATED THAT THERE WAS NO MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE CONTACT WAS NOT NOTIFIED IN WRITING FROM THE MANUFACTURER. THE DEALER DID NOT NOTIFY THE CONTACT OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 05/11/16*LJ *TR

3/14/2016

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE'S TRACTION AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

6/9/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED TWICE AND THE ENTIRE INSTRUMENT PANEL WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A TOW TRUCK TO THE CONTACT'S RESIDENCE TO TAKE THE VEHICLE TO THE LOCAL DEALER (BUERKLE HYUNDAI, 3350 HWY 61 N, ST.PAUL, MN 55110). THE DEALER DIAGNOSED THAT THE BATTERY WAS FAULTY AND UNCERTIFIED, AND NEEDED TO BE REPLACED. THE LOCAL DEALER INFORMED THE CONTACT THAT THERE WAS NO KNOWLEDGE OF THE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

9/6/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, TWO DEER SUDDENLY LANDED ON THE HOOD AND TWO OTHER DEER COLLIDED AGAINST THE DRIVER SIDE DOOR. NONE OF THE FRONTAL OR SIDE AIR BAGS DEPLOYED AND THE FRONT DRIVER AND PASSENGER SEAT BELTS DID NOT RESTRAIN THE OCCUPANTS. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT 'S RESIDENCE. APPROXIMATELY FOUR DAYS LATER, THE ENGINE SEIZED. THE CONTACT ALSO MENTIONED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V226000 (ENGINE AND ENGINE COOLING) AND 17V152000 (SEAT BELTS). THE VEHICLE WAS TOWED TO THE DEALER (AUTONATION HYUNDAI CORPUS CHRISTI TEXAS, 6686 S PADRE ISLAND DR., CORPUS CHRISTI, TX, (361) 444-0156) WHERE THE ENGINE WAS REPLACED PER THE RECALL; HOWEVER, THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED AND THE SEAT BELT RECALL WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

7/26/2018