2011 Hyundai Sonata Owner Complaints

Complaint Summary
The 2011 Hyundai Sonata has 4,566 reported complaints.
- Top issues involve steering and engine.
Reliability Score
Reliability Score
Based on 4,566 complaints
Most Frequent Issues
STEERING
1158 25.4%
ENGINE
950 20.8%
AIR BAGS
410 9%
ELECTRICAL SYSTEM
401 8.8%
EXTERIOR LIGHTING
221 4.8%
Quick Insights
The top category is STEERING, accounting for 25.4% of all complaints.
Owners have reported issues across 82 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2011 Hyundai Sonata
The 2011 Hyundai Sonata has 4,566 owner complaints in this dataset. STEERING is the most common complaint category, representing about 25% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2011 Hyundai Sonata are STEERING (1158), ENGINE (950), AIR BAGS (410).
Are these complaints a serious red flag?
Potentially. 3485 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2011 Hyundai Sonata?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 36 of 36 systems
STEERING
134 Reports54% of totalPreviewing the first 2 complaint summaries.
I OWNED THE CAR FOR A WEEK. THERE WAS NO WARNING. I WAS DRIVING AROUND 40 MPH. THE STEERING WHEEL WHIPPED TO THE LEFT AND PULLED ME INTO THE OTHER LANE. THE WHEEL WAS SHAKING AND DIDN'T WANT TO TURN TO THE RIGHT. I HAD TO FIGHT TO BRING IT BACK OVER, AND HAD TO USE ALL OF MY STRENGTH TO KEEP IT OVER. THANK GOD THERE WEREN'T ANY ONCOMING VEHICLES. THEN THE POWER STEERING WAS GONE. AFTER PULLING TO THE SIDE OF THE ROAD, I USED MY CELL PHONE TO VIDEO THE STEERING WHEEL VIBRATING AND JERKING TO THE LEFT WHILE IN PARK. IT WAS SUNDAY, SO THE DEALER TOLD ME TO CALL ROADSIDE ASSISTANCE. I HAD TO CALL MY SON TO PICK US UP. THE CAR WAS TOWED TO THE DEALERSHIP. I TOLD THEM THAT I AM SCARED TO DEATH OF THE CAR AND DON'T WANT IT. THEY SAID THAT THEY ARE LOOKING AT IT AND THEY WILL FIX THE PROBLEM AND EVERYTHING WILL BE FINE. I DON'T WANT TO KILL ANYONE WITH THIS CAR, AND I DON'T WANT THE CAR TO KILL ME AND MY FAMILY EITHER. I DON'T WANT THE CAR BACK! UPDATE 8/24/2010 VIDEO CW
3/29/2010
2011 HYUNDAI SONATA SE - CONSTANT STEERING PROBLEM I HAD MY VEHICLE SERVICED FOR AN IDENTIFIED CONTINUOUS DRIFT OR PULL OF THE STEERING SYSTEM. THE DEALERSHIP HAD MY VEHICLE IN FOR SERVICE ON TWO SEPARATE OCCASIONS FOR TWO WEEKS, AND COMPLETELY EXHAUSTED ALL THEIR KNOWN AND RECOMMENDED SERVICE FIXES PER HYUNDAI TECHNICAL SUPPORT. HYUNDAI TECHNICAL SUPPORT RECOMMEND THAT THE DEALERSHIP TO SUBMIT FOR A HYUNDAI ENGINEER TO LOOK AT THE VEHICLE. THE DEALERSHIP SUBMITTED FOR A HYUNDAI ENGINEER TO SERVICE THE VEHICLE. UPON RECEIVING AN APPROVED SERVICE NUMBER FOR THIS TO OCCUR THE HYUNDAI ENGINEER CONFIRMED AND IDENTIFIED THE DRIFT/PULL OF THE VEHICLE. THE HYUNDAI ENGINEER ATTEMPTED SEVERAL ADJUSTMENTS TO THE ALIGNMENT, SUB FRAME AND COMPUTER SYSTEM. NOTHING FIXED THE IDENTIFIED DRIFT/PULL ISSUE. THE HYUNDAI ENGINEER, DEALERSHIP SERVICE MANAGER AND DEALERSHIP TECHNICIAN ALL DROVE ANOTHER VEHICLE OFF THE LOT FROM THE UNSOLD DEALERSHIP INVENTORY AND IDENTIFIED THE SAME DRIFT/PULL OF THE STEERING SYSTEM IN THAT VEHICLE TOO. THEY NOTED THAT MY VEHICLE DRIFTED/PULLED LESS THAN THE OTHER VEHICLE THEY DROVE FROM DEALERSHIP INVENTORY. UNABLE TO FIX THE CONSTANT DRIFTING/PULLING OF THE VEHICLE STEERING SYSTEM THE HYUNDAI ENGINEER CERTIFIED THE CONSTANT DRIFT/PULL AS A "NATURAL" DESIGN EFFECT OF THE VEHICLE. IT SHOULD BE NOTED THAT THIS PROBLEM ISN'T A SLIGHT DRIFT/PULL OF THE VEHICLE, BUT A CONSTANT DRIFT/PULL PITTING THE DRIVER AGAINST THE STEERING SYSTEM. TAKE YOUR HAND OFF THE STEERING WHEEL FOR A SLIGHT MOMENT AND THE VEHICLE VEERS OFF CENTER TO THE LEFT. THIS IN MY OPINION SHOULD NOT BE A "NATURAL" OCCURRENCE OF ANY VEHICLE. ACTUALLY, EDMUNDS.COM NOTED THIS EXACT OCCURRENCE IN TWO SEPARATE INSIDE LANE REVIEWS OF THE 2011 HYUNDAI SONATA. THIS IS NOT A ONE VEHICLE INCIDENT, BUT A MANUFACTURER DESIGN FLAW OF THE NEW ELECTRONIC POWERED STEERING SYSTEM. THE ARE NO SERVICE BULLETINS AT THIS TIME TO ADDRESS THIS CONSTANT DRIFT/PULL OF THE VEHICLE. THUS, LEAVING ME NO RECOURSE. *TR
5/17/2010
ELECTRICAL SYSTEM:HORN
17 Reports7% of totalPreviewing the first 2 complaint summaries.
JUST PURCHASED A 2011 HYUNDAI SONATA, AS I WAS DRIVING HOME I WAS BESIDE A TRACTOR TRAILER WHO WAS ATTEMPTING TO TURN INTO MY LANE. HERE IS THE PROBLEM AS I LAID ON THE HORN I NOTICED IT'S NO LOUDER THAN THE ROAD RUNNER ON DISNEY CHANNEL. THIS IS A HUGE SAFETY CONCERN AND I THINK THIS SHOULD BE BROUGHT TO HYUNDAI ATTENTION ASAP. THIS HORN NEEDS TO BE CHANGED TO AN APPROPRIATE SOUND LEVEL SO ONCOMING TRAFFIC AND DANGEROUS SITUATIONS CAN BE AVOIDED. I AM NOT THE ONLY PERSON THE BELIEVES HYUNDAI SHOULD ADDRESS THIS ISSUE AS I NOW SEE MANY COMPLAINTS ON THE WEB ABOUT THE HORN JUST NOT BEING LOUD ENOUGH. HYUNDAI HAS COME ALONE WAY AND CERTAINLY HAS MADE A NAME FOR THEMSELVES AND I WOULD HATE TO SEE SOMEONE GET INJURED OR KILLED DO TO THE HORN NOT BEING ABLE TO GET ATTENTION AND AVOID ACCIDENTS... I HOPE NHTSA LOOKS INTO THIS ISSUE AND IT'S ADDRESSED BY HYUNDAI....THE HORN NEEDS TO BE CHANGED. *TR
4/27/2010
WE TOOK DELIVERY OF OUR 2011 HYUNDAI SONATA ON 4/29/2010. AS WE WERE DRIVING HOME A CAR ON THE LANE NEXT TO US ON MY RIGHT HAND SIDE STARTED SHIFTING ONTO MY LANE. I BLEW THE HORN BUT HE STILL CUT ME OFF. AT THE LIGHT I ASKED THE PERSON WHO CUT ME OFF IF HE DIDN'T HEAR ME BLOWING MY HORN AT HIM AND HE SAID NO I AM REALLY SORRY BUT I DIDN'T SEE YOU AND I DIDN'T HEAR YOUR HORN EITHER. WHEN I GOT HOME I GOT INTO MY OTHER CAR AND STARTED IT WITH THE AC ON AND NO RADIO I ASKED MY WIFE TO PRESS THE HORN ON THE SONATA AND I CAN BARELY HEAR IT AND WE WERE JUST SITTING IN OUR DRIVEWAY WITH NO ROAD NOISE AND MY RADIO OFF. I LOOKED INTO THIS ISSUE ONLINE AND OTHERS HAVE THE SAME ISSUE WITH THE HORNS ON THEIR SONATA. HYUNDAI ALSO ADMITTED THAT THE HORN WAS WEAK BUT I STILL SEE NO CHANGE OR RECALL. PLEASE LOOK INTO THIS MATTER BEFORE IT COST SOMEONE THEIR LIFE OR A REAL BAD ACCIDENT. *TR
5/1/2010
ELECTRICAL SYSTEM
14 Reports6% of totalPreviewing the first 2 complaint summaries.
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. INSERT KEY TO START ENGINE. WHEN I WANT TO TURN OFF ENGINE, THE KEY WILL NOT GO PAST ACC. I PUSH IN THE KEY AND TRY TO TURN KEY INTO THE LOCK POSITION, IT WILL NOT GO INTO THE LOCK POSITION. I HAVE TO FIDDLE AROUND WITH THE RELEASE SWITCH, AND SHIFTER ON THE SHIFTER ARM. EVENTUALLY I CAN GET THE KEY OUT. THE ENGINE DOES SHUT OFF, BUT CAN'T LEAVE CAR, BECAUSE IT CAN BE STARTED AGAIN. I CAN'T LEAVE THE CAR BECAUSE THE CAR CAN BE STARTED WITHOUT ME BEING THERE. THIS FAILURE HAPPENS ALMOST EVERY TIME I TRY TO TURN OFF THE CAR. I BROUGHT THE CAR BACK TO KING HYUNDAI FL, TWICE, WITHOUT THEM FIXING THE PROBLEM. I AM NOW WAITING FOR THEM TO REPLACE SOME PARTS TO THE SHIFTER ARM. IF THAT DOES NOT WORK, I WILL INVOKE THE LEMON LAW. *TR
4/26/2010
2011 HYUNDAI SONATA SE 16 DAYS OLD, 2018 MILES: CAR HAS AN "INTERMITTENT STARTING PROBLEM". IT HAS LEFT MY WIFE STRANDED AT WORK 3 TIMES, TWO OF THOSE TIMES IN A DESERTED PARKING LOT AFTER HOURS, ONCE AT THE DEALER WHEN I WAS CALLED TO PICK IT UP. IT HAS NOW BEEN OUT OF SERVICE FOR 18.5 DAYS SINCE APRIL 26, 2010. IT HAS BEEN TAKEN TO THE DEALER FOUR TIMES SINCE APRIL 26, 2010 AND REMAINS THERE AT THIS TIME. DEALER HAS CONFIRMED BATTERY IS ALWAYS AT FULL CHARGE, THEY HAVE CHANGED BOTH STARTER SYSTEM RELAYS, REPLACED THE STARTER, CHECKED TRANSMISSION NEUTRAL POSITION SENSORS. SAFETY ISSUE: LEAVING A FEMALE DRIVER IN AN UNSAFE AND UNPROTECTED SITUATION. DUE TO THE NON STARTING ISSUE. *TR
5/24/2010
POWER TRAIN:AUTOMATIC TRANSMISSION
9 Reports4% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING MY NEW 2011 HYUNDAI SONATA GLS SEDAN WITH 200 MILES ON THE ODOMETER, THE TRANSMISSION FAILED COMPLETELY WHEN A TRANSMISSION HOSE BLEW OFF RELEASING ALL THE OIL OUT OF THE TRANSMISSION. ONCE AT THE DEALERSHIP THEY SHOWED ME THAT HOSE CLAMP FOR THE HOSE HAD NEVER BEEN ATTACHED CORRECTLY AT THE FACTORY! THE CAR IS AT THE DEALERSHIP FOR REPAIRS. IT IS NOT KNOW AT THIS TIME IF THE TRANSMISSION HAS BEEN DAMAGED DUE TO THE LOSS OF OIL. WE WERE NOT HURT AND DIDN'T LOSE CONTROL OF THE CAR. THIS INCIDENT OCCURRED ON A FLAT PIECE OF HIGHWAY, SHOULD IT OCCURRED IN HILLY TERRAIN OR PASSING ANOTHER VEHICLE THE RESULTS COULD HAVE BEEN MUCH DIFFERENT SINCE THE CAR BECAME INOPERABLE. VERY DISAPPOINTING SINCE THE CAR HAD ONLY 200 MILES ON IT! *TR
9/12/2010
I WAS DRIVING MY 2011 HYUNDAI SONATA SE. I WAS TRAVELING AT 45 MPH WHEN THE CAR SHUTTERED MADE A LOUD "CLUNKING" NOISE AND DOWNSHIFTED INTO 4TH GEAR. CAR WOULD THEN FAIL TO SHIFT INTO 5TH OR 6TH GEAR. WOULD NOT ACCELERATE TO HIGHWAY SPEEDS. I HAD THE CAR TOWED TO THE DEALER. THEY COULD NOT REPLICATE THE PROBLEM BUT DID FIND CODE DTC PO0748. THE DEALER REPLACED THE TRANSMISSION AT THE MANUFACTURES DIRECTION. THE VEHICLE WAS ONE MONTH OLD AND HAD 2121 MILES ON IT. *TR
11/11/2010
EQUIPMENT
6 Reports2% of totalPreviewing the first 2 complaint summaries.
WE TOOK DELIVERY OF OUR 2011 HYUNDAI SONATA ON 4/29/2010. AS WE WERE DRIVING HOME A CAR ON THE LANE NEXT TO US ON MY RIGHT HAND SIDE STARTED SHIFTING ONTO MY LANE. I BLEW THE HORN BUT HE STILL CUT ME OFF. AT THE LIGHT I ASKED THE PERSON WHO CUT ME OFF IF HE DIDN'T HEAR ME BLOWING MY HORN AT HIM AND HE SAID NO I AM REALLY SORRY BUT I DIDN'T SEE YOU AND I DIDN'T HEAR YOUR HORN EITHER. WHEN I GOT HOME I GOT INTO MY OTHER CAR AND STARTED IT WITH THE AC ON AND NO RADIO I ASKED MY WIFE TO PRESS THE HORN ON THE SONATA AND I CAN BARELY HEAR IT AND WE WERE JUST SITTING IN OUR DRIVEWAY WITH NO ROAD NOISE AND MY RADIO OFF. I LOOKED INTO THIS ISSUE ONLINE AND OTHERS HAVE THE SAME ISSUE WITH THE HORNS ON THEIR SONATA. HYUNDAI ALSO ADMITTED THAT THE HORN WAS WEAK BUT I STILL SEE NO CHANGE OR RECALL. PLEASE LOOK INTO THIS MATTER BEFORE IT COST SOMEONE THEIR LIFE OR A REAL BAD ACCIDENT. *TR
5/1/2010
I WAS CUT OFF BY A DRIVER MAKING A LEFT TURN INTO MY PATH AT AN INTERSECTION WHO FAILED TO STOP AT HIS STOP SIGN. I TRIED TO GET THE DRIVERS ATTENTION BY LAYING ON MY HORN BUT THE HORN ON THE 2011 HYUNDAI SONATA IS NOT EVEN AUDIBLE IN TRAFFIC AND DOES NOT PROVIDE ANY WARNING TO OTHER DRIVERS OR PEDESTRIANS. THE VERY WEAK, INEFFECTIVE HORN IS A SAFETY DEFECT AND SHOULD BE REPLACED BY AN EFFECTIVE HORN. *TR
8/27/2010
POWER TRAIN
6 Reports2% of totalPreviewing the first 2 complaint summaries.
OVER THE PAST 3 DAYS I HAVE BEEN UNABLE TO DEPRESS THE BRAKE PEDAL AND START MY CAR WITH THE ELECTRONIC STARTING SYSTEM. THE PROBLEM IS INTERMITTENT AND THE TIME FRAME VARIED FROM 2 MINUTES TO 15 MINUTES BEFORE THE CAR WOULD START.I CALLED MY DEALER TO MAKE A SERVICE APPOINTMENT ANT THE SERVICE DEPARTMENT COMMENTED THEY NEVER HEARD OF THIS BEFORE BUT I SEE OTHER COMPLAINTS ONLINE. BESIDES THE DANGER OF BEING STUCK SOMEWHERE I AM CONCERNED THAT THE BRAKED MAY NOT WORK FOR STOPPING OR A FIRE IF IT IS ELECTRICAL. *TR
9/20/2010
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE HE STOPPED ON AN INCLINE, HE SHUT THE VEHICLE OFF WHILE IT WAS SHIFTED INTO DRIVE AND REMOVED THE KEY FROM THE IGNITION. ONCE HE EXITED THE VEHICLE, IT BEGAN TO ROLL FORWARD INDEPENDENTLY. THE CONTACT RE-ENTERED THE VEHICLE AND WAS ABLE TO SHIFT INTO PARK TO STOP THE VEHICLE FROM ROLLING AWAY. AN AUTHORIZED DEALER WAS NOTIFIED AND HE WAS INFORMED THE VEHICLE WAS FUNCTIONING AS NORMAL. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 5,200.
9/27/2010
SERVICE BRAKES, HYDRAULIC
5 Reports2% of totalPreviewing the first 2 complaint summaries.
BRAKES FAILED WHEN TRYING TO STOP AT RED LIGHT AT EXIT TO PARKING LOT DRIVING BETWEEN 5-10 MILES PER HR. PRESSED ON BRAKE - DID NOT GO DOWN. NO RESPONSE - CAR KEPT MOVING UNTIL I PUT GEAR IN PARK AND HIT THE TRUCK STOPPED AT THE LIGHT. DRIVING A 2011 HYUNDAI SONATA PURCHASED ON 5/31/10. *TR
9/2/2010
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SUDDENLY LOCKED UP WHICH CAUSED HER TO COLLIDE INTO TWO WOODEN POSTS AND SIGNS IN A GRASSY AREA. THE BRAKES WOULD NOT ENGAGE WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE; A HOLE IN THE GROUND STOPPED THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE SEAT BELT DID NOT TIGHTEN TO SECURE HER DURING THE INCIDENT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT SHE PREVIOUSLY HAD THE VEHICLE INTO THE DEALER FOR RECALL 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) ON OCTOBER 8, 2010. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,000.
10/14/2010
UNKNOWN OR OTHER
5 Reports2% of totalPreviewing the first 2 complaint summaries.
SINCE PURCHASING VEHICLE LAST WEEK IT DRIFTS TO THE LEFT. DEALER DID ALIGNMENT BUT STILLS PULLS TO THE LEFT. I HAVE CONTACTED HYUNDAI AND I AM WAITING FOR A RESPONSE. *LN
12/23/2010
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED AN EXTREMELY STRONG TOXIC ODOR EMITTING FROM THE INTERIOR OF THE VEHICLE. THE ODOR DID NOT SUBSIDE AT ANY TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE TECHNICIAN ATTEMPTED TO CORRECT THE FAILURE BY PLACING COFFEE GROUNDS IN THE TRUNK, ON THE FRONT AND REAR PASSENGER SEATS AS WELL AS THE DRIVERS SEAT BUT TO NO AVAIL. THE DEALER OFFERED TO TRADE THE VEHICLE FOR ANOTHER HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER DID NOT ADHERE TO THE AGREEMENT. THERE WAS SIGNIFICANT CONCERN OF A POTENTIAL HEALTH AND SAFETY HAZARD. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11.
2/3/2011
FUEL SYSTEM, GASOLINE
5 Reports2% of totalPreviewing the first 2 complaint summaries.
THERE HAS BEEN AN ODOR OF GASOLINE ENTERING THE PASSENGER CABIN OF THE VEHICLE. I NOTICED IT STARTED AT MY LAST GAS FILL UP. I DID NOT TOP OFF THE TANK. THE PUMP SHUT OFF WHEN FULL, AND I STOPPED PUMPING. THIS ODOR STARTS WHEN SITTING AT A STOPLIGHT AND STAYS IN THE CABIN UNTIL I'M MOVING AGAIN. I THOUGHT IT ONLY STARTED WHEN I CAME TO A STOP AT A LIGHT AND SAT FOR A COUPLE OF MINUTES, HOWEVER WHEN I WAS DRIVING HOME IN A BLIZZARD YESTERDAY AT SLOW SPEEDS (15-25 MPH) CONTINUOUS, THE SMELL WAS CONSTANT. LATELY IT IS SO BAD I HAVE TO ROLL DOWN THE WINDOW. ONE TIME, I ALMOST PULLED OVER AT THE ROADSIDE, AND WAS GOING TO GET OUT OF MY CAR TO GET FRESH AIR, BUT THERE WAS TOO MUCH TRAFFIC. THERE ARE NO FUEL LEAKS THAT I CAN FIND. NO STANDING FUEL UNDER THE CAR AFTER I PARK. IT HAS DONE THIS MOST TIMES I'VE DRIVEN THE CAR TO MORE OR LESS DEGREES, BUT NOT EVERYTIME - MOST TIMES. I HAVE NOT BEEN TO A DEALER YET, BUT I WILL BE TAKING IT IN TO HAVE IT CHECKED. APPARENTLY THERE ARE QUITE A FEW OTHER OWNERS OF THIS CAR WHO HAVE NOTICED THIS SAME THING BASED ON A HYUNDAI INTERNET FORUM. I READ IT PREVIOUSLY IN THIS FORUM, BUT I DID NOT HAVE THIS PROBLEM UNTIL LATELY. I CAN'T IMAGINE THAT THIS IS NOT A SAFETY ISSUE WITH THE GAS ODOR. NOT ONLY ARE PASSENGERS HAVING TO INHALE THESE FUMES, BUT I'M WONDERING IF IT COULD BE A POTENTIAL SOURCE OF FIRE/EXPLOSION. HERE IS A LINK TO THE FORUM WHERE PEOPLE ARE CLAIMING TO HAVE THE SAME PROBLEM. I'M NOT SO SURE THESE ARE JUST VERY FEW, ISOLATED INCIDENTS. I SEE A PROBLEM STARTING TO EMERGE. CERTAINLY, I WILL NOT DRIVE A CAR THAT I HAVE TO SMELL GAS FUMES NEARLY EVERYTIME I DRIVE IT, NOT EVEN TO MENTION THE PROFOUND SAFETY PROBLEM THIS MAY CAUSE. HTTP://WWW.HYUNDAI-FORUMS.COM/INDEX.PHP?SHOWTOPIC=54148&HL=GASOLINE+ODOR. *TR
2/2/2011
2011 HYUNDAI SONATA GAS FUMES MOST NOTICEABLE AT RED LIGHT AND SLOW SPEEDS. *LN
2/7/2011
ENGINE AND ENGINE COOLING
4 Reports2% of totalPreviewing the first 2 complaint summaries.
2011 HYUNDAI SONATA: I HAD HEARD ABOUT THE DOOR LATCH RECALL ON MY NEW SONATA VIA NEWS REPORTS. I PURCHASED THIS SONATA ON FEB 16TH,2010. SO,I CALLED AND THE DEALER(ST.AUGUSTINE HYUNDAI)SAID I WASN'T INCLUDED IN THE DOOR LATCH RECALL. THE DEALER SAID THERE WAS 2 BULLETINS ON MY SONATA ANYHOW. #1,THE IGNITION WIRE NEEDS REROUTING OR IT COULD BECOME AFRAID. #2,THE ECM COMPUTER NEEDED RE-PROGRAMMING AT THAT TIME WITH AN EXPLANATION THAT SOME NEW SOFTWARE FROM HYUNDAI WHEN IT ARRIVED TO THE DEALER,THEY WOULD CHECK THE PARAMETERS OF THE ECM COMPUTER PROGRAM. NOW,I HAVEN'T TO THIS DATE RECEIVED ANY INFORMATION REGARDING ANY OF THESE 3 ISSUES WITH MY NEW 2011 SONATA FROM ANYONE IN THE MAIL? ON 3/16/2010 YESTERDAY I RECEIVED A CALL FROM HYUNDAI USA CORPORATION. THE MAN SAID MY CAR" IS" AFFECTED NOW BY THE DOOR LATCH RECALL. I DIDN'T ASK HIM ABOUT THE OTHER 2 BULLETINS MENTIONED BY THE DEALER NOR DID HE MENTION THEM TO ME. HE SAID I WOULD RECEIVE A LETTER ABOUT THE DOOR LATCH RECALL SOON. BUT NOTHING AGAIN ABOUT THE OTHER 2 ISSUES? I HAVE BEEN ON HOLD FOR 45 MINS ONCE TODAY AND 35 MINS YESTERDAY AND JUST HUNG UP BECAUSE ITS BEEN TOO DIFFICULT GETTING ANYONE AT HYUNDAI,THE PRESS(OR SPEAK) RECALL OPTION TO ROUTE ONES CALL ON PHONE OR DEPT SAID ITS HAVING HIGH CALL VOLUME DUE TO RECENT RECALLS.I CALLED ST.AUGUSTINE HYUNDAI BACK YESTERDAY AND SPOKE TO SERVICE MANAGER AND HE SAID IT'S SHOWING NOW ABOUT THE DOOR LATCH AND THE OTHER 2 ISSUES STILL EXIST LIKE HE TOLD BE WEEKS BACK ALREADY ON THE PHONE. I ASKED WHAT NEEDS REPROGRAMMED WITH THE ECM COMPUTER. HE ASKED ME TO HOLD,CAME BACK AND SAID IF THAT ISN'T TENDED TOO. THE ENGINE COULD STALL OR THE CAR MIGHT SUDDENLY BE ABLE TO GO NO FASTER THEN 20MPH. THIS SOUNDS UNSAFE AND I HAVEN'T RECEIVED ANY LETTER OFFICIAL FROM HYUNDAI CORPORATION. IF I'M DRIVING AND MY CAR STALLS OR I'M ON THE FREEWAY AND THE CAR DROPS FROM 70MPH TO 20MPH WITHOUT MY DESIRE TO DO SO IS UNSAFE?THEY SUPPOSEDLY SPENT 4 YEARS DEVELOPING THE VEHICLE. *TR
3/17/2010
WHEN STARTING FROM A STOP, THE VEHICLE WOULD ACCELERATE FOR A VERY FEW FEET - MAYBE 6-8 FEET, AND THEN QUIT - LIKE THE ENGINE HAD DIED, BUT IT HADN'T. THIS HAS HAPPENED 4-5 TIMES AND 3 OF THESE TIMES WERE WHEN TURNING LEFT THROUGH AN INTERSECTION WITH ON-COMING TRAFFIC. THE LAST TIME WAS ESPECIALLY HARROWING BECAUSE IT WAS DURING RUSH HOUR TRAFFIC. IT SEEMS TO TAKE 3-5 SECONDS FOR THE ENGINE TO "CATCH" AND ACCELERATE ON THROUGH THE INTERSECTION. PUMPING THE ACCELERATOR PEDDLE DID NOT HELP. IT IS LIKE THE ENGINE IS RECEIVING NO FUEL, OR IT IS FLOODING OUT FROM TOO MUCH FUEL (NO SMELL OF GASOLINE WAS DETECTED, HOWEVER). THIS IS A POTENTIALLY DANGEROUS SITUATION IF THE ENGINE EVER FAILS TO "RECOVER" AND ACCELERATE AS IT SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE COMPLAINED TO MY DEALER THAT THIS CAR DOES NOT RUN FROM IDLE AS OTHER CARS OF THE SAME MAKE I TEST DROVE - IT IS SOMEWHAT HESITANT ALL THE TIME - SLUGGISH.
2/9/2011
EXTERIOR LIGHTING
4 Reports2% of totalPreviewing the first 2 complaint summaries.
HIGH BEAMS ON THE CAR ARE JUST ANOTHER STANDARD HEADLIGHT BULB. THE AIMING IS HIGHER TO CREATE A PERCEPTION OF GETTER VISIBILITY. HIGH BEAMS ARE NOT EFFECTIVE AT LIGHTING DARK COUNTRY ROADS. DEALER NOTIFIED ON 11/15/10 AND THEY SAID THEY AGREE WITH MY ASSESSMENT, BUT THERE IS NO REMEDY FROM HYUNDAI. WAITING ON A REPLY FROM HYUNDAI. *TR
1/6/2011
I HAVE A 2011 SONATA. I AM VERY HAPPY WITH IT EXCEPT FOR THE HEADLIGHTS. WHEN ON LOWBEAM THERE IS A DEFINITE HORIZONTAL LINE JUST A FEW FEET OFF THE GROUND. ANYTHING ABOVE THAT LINE IS NOT ILLUMINATED BY ANY LIGHT. WHEN APPROACHING A SMALL HILL OR WHILE DRIVING IN THE MOUNTAINS, YOUR VISIBILITY IS WAY TOO SHORT - JUST A FEW FEET IN FRONT OF THE CAR. IN OTHER WORDS, THERE IS NO "SPLASH" OF DIMMER LIGHT ABOVE THIS HORIZONTAL LINE - THERE IS NO LIGHT AT ALL! (I HAVE A PHOTO THAT I WOULD LIKE TO SEND.) I HAVE TAKEN IT TO THE DEALER (HYUNDAI OF GREER) AND THEY CLAIM THE LIGHTS ARE PROPERLY ADJUSTED. IF THIS IS SO, THEN YOU HAVE A DESIGN DEFECT. THIS IS A REAL SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I AWAIT YOUR REPLY. *TR
1/10/2011
ENGINE AND ENGINE COOLING:ENGINE
3 Reports1% of totalPreviewing the first 2 complaint summaries.
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE BRAKES PULSATED AND MADE A GRINDING NOISE WHEN SHE ATTEMPTED TO SLOW DOWN. THE VEHICLE THEN SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT FIVE MINUTES, THE ENGINE STALLED AGAIN. THE SAME FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 470. THE FAILURE MILEAGE WAS 220.
4/22/2010
OUR 2011 HYUNDAI SONATA PURCHASED 30 APRIL 2010 COULD NOT BE STARTED ON 4 OCCASIONS SINCE DATE OF PURCHASE (KEYLESS, PUSHBUTTON). FORTUNATELY, THE EVENTS OCCURRED EITHER IN THE GARAGE OR ON A PARKING LOT. AFTER "MUSCLING" THE STEERING COLUMN LEFT-RIGHT AND/OR PLAYING WITH THE SHIFT LEVER, THE CAR STARTED AFTER SOME TIME. THE BRAKE PEDAL WAS HARD IN ALL CASES. *TR
10/17/2010
LATCHES/LOCKS/LINKAGES
3 Reports1% of totalPreviewing the first 2 complaint summaries.
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. INSERT KEY TO START ENGINE. WHEN I WANT TO TURN OFF ENGINE, THE KEY WILL NOT GO PAST ACC. I PUSH IN THE KEY AND TRY TO TURN KEY INTO THE LOCK POSITION, IT WILL NOT GO INTO THE LOCK POSITION. I HAVE TO FIDDLE AROUND WITH THE RELEASE SWITCH, AND SHIFTER ON THE SHIFTER ARM. EVENTUALLY I CAN GET THE KEY OUT. THE ENGINE DOES SHUT OFF, BUT CAN'T LEAVE CAR, BECAUSE IT CAN BE STARTED AGAIN. I CAN'T LEAVE THE CAR BECAUSE THE CAR CAN BE STARTED WITHOUT ME BEING THERE. THIS FAILURE HAPPENS ALMOST EVERY TIME I TRY TO TURN OFF THE CAR. I BROUGHT THE CAR BACK TO KING HYUNDAI FL, TWICE, WITHOUT THEM FIXING THE PROBLEM. I AM NOW WAITING FOR THEM TO REPLACE SOME PARTS TO THE SHIFTER ARM. IF THAT DOES NOT WORK, I WILL INVOKE THE LEMON LAW. *TR
4/26/2010
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. THIS HAS HAPPENED TO BOTH MYSELF AND MY WIFE. TAKING CAR TO DEALERSHIP. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. *TR
6/4/2010
TIRES
3 Reports1% of totalPreviewing the first 2 complaint summaries.
MY 2011 SONATA HAS 7600 MILES ON IT. THE PROBLEM BEGAN AROUND 5000 MILES, BUT HAS GOTTEN PROGRESSIVELY WORSE. UPON TRYING TO TURN THE CAR OFF, THE ENGINE SHUTS OFF, BUT THE KEY IS STUCK IN THE ACCESORY POSITION. I CAN RESTART THE CAR AND DRIVE, BUT I CAN'T GET THE KEY OUT. IT JUST STAYS EITHER IN THE ACCESORY OR THE ON POSITION. I'VE HAD TO UNHOOK MY BATTERY TO KEEP IT FROM DYING BECAUSE I CAN'T GET THE KEY OUT. AT FIRST, I COULD JUST MOVE THE GEARSHIFT OUT OF PARK AND BACK INTO PARK, AND THAT WOULD USUALLY UNLOCK THE KEY. AS TIME WENT BY, THE PROBLEM WENT FROM HAPPENING ONCE A WEEK, TO ONCE A DAY, TO NEARLY EVERY SINGLE TIME I DRIVE THE CAR. ALSO, ONCE IT STARTED HAPPENING MORE FREQUENTLY, I COULDN'T TROUBLESHOOT TO GET THE KEY OUT. I WOULD JUST HAVE TO WAIT, SOMETIMES UP TO TWO HOURS, AND TRY AGAIN. EVENTUALLY, THE KEY WOULD JUST POP RIGHT OUT AS IF NOTHING HAD BEEN WRONG IN THE FIRST PLACE. VERY FRUSTRATING AND TIME CONSUMING. THE CAR IS CURRENTLY AT THE DEALERSHIP GETTING A NEW IGNITION. WE'LL SEE HOW IT WORKS. *TR
9/2/2010
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH OPTIMA H431 TIRES, SIZE P225/45/R18 95V. ALL FOUR TIRES USED NITROGEN GAS AND HOT AIR. THE CONTACT STATED THAT SHE CONSTANTLY HAD TO REFILL THEM WITH THE NITROGEN GAS (AT LEAST TEN TIMES). THE TIRE PRESSURE MONITORING SYSTEM LIGHT CONTINUED TO ILLUMINATE. THE CONTACT CALLED THE DEALER AND MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,800.
12/17/2010
STEERING:GEAR BOX:SHAFT SECTOR
3 Reports1% of totalPreviewing the first 2 complaint summaries.
AS I WAS DRIVING HOME FROM WORK ON THE HIGHWAY THE STEERING WHEEL LOCKED UP AND STARTED SHAKING FOR ABOUT FIVE MINUTES AS IF IT WERE POSSESSED. I WAS NOT ABLE TO PULL OVER BECAUSE OF THE STRENGTH OF THE WHEEL SHAKING. AFTER THAT INCIDENT, IT SEEMED TO BE FIXED ON ITS OWN. BUT, LATER THAT DAY VISITING FAMILY MEMBERS AS I GOT INTO THE CAR TO GO HOME I STARTED THE CAR UP AND IMMEDIATELY THE EPS LIGHT STARTED FLASHING AND THE STEERING WHEEL STARTED GOING CRAZY AGAIN, SO I TOOK THE KEYS OUT THE IGNITION FOR IT TO STOP BUT THAT DIDN'T WORK. AT THAT POINT I DECIDED TO CALL THE TOW TRUCK TO HAVE THE DEALER INSPECT THE CAR. THAT WAS A WEEK AGO. I GUESS THEY ARE STILL WAITING ON A PART TO COME, BUT AFTER ALL THIS I WON'T FEEL SAFE DRIVING THIS CAR WHEN I GET IT BACK WITH MY DAUGHTER IN IT. UPDATED IVOQ 11/05/10 *TR
9/10/2010
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE DRIVER WAS DRIVING AND ATTEMPTING TO TURN, THE VEHICLE WOULD NOT TURN ALTHOUGH THE STEERING WHEEL WAS TURNED. THE VEHICLE COLLIDED WITH ANOTHER VEHICLE AND WAS TOTALED. THE DRIVER OF THE OTHER VEHICLE WENT TO THE HOSPITAL BUT WAS RELEASED. A POLICE REPORT WAS FILED. THE MANUFACTURER LEFT THE CONTACT A MESSAGE INFORMING HIM THAT THE VEHICLE WAS INCLUDED IN RECALL 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) BUT THE CONTACT HAD NOT YET SPOKEN WITH THEM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,400.
9/29/2010
ELECTRONIC STABILITY CONTROL (ESC)
3 Reports1% of totalPreviewing the first 2 complaint summaries.
THIS INCIDENT OCCURRED WITH A 2011 HYUNDAI SONATA LIMITED: 6 MONTHS OF PERFECT OPERATION AND APPROX. 11000 MILES. VIOLENT SHAKING OF STEERING WHEEL AND STEERING COLUMN AFTER ACCELERATION ONTO AN ON RAMP. IMMEDIATE AND ENTIRE FAILURE OF STEERING WITH VIOLENT AND EXTREMELY LOUD SHAKING AND VIBRATING OF STEERING WHEEL. SHAKING CONTINUED EVEN AFTER IGNITION SHUT OFF. OCCURRED FOR 20+ MINUTES. DISABLED ONLY BY DISCONNECTING BATTERY. BLISTERS ON HAND FROM HANGING ON TO STEERING WHEEL. NOTHING COULD BE DONE TO STEER, OPERATE, OR CONTROL VEHICLE. THIS INCIDENT OCCURRED WITHOUT WARNING AND WITHIN SECONDS. TOWED TO DEALERSHIP. KEPT FOR 3 DAYS. COULD NOT REPLICATE. STEERING COLUMN RECALL PERFORMED WITH STEERING SOFTWARE UPDATE, ESC REFLASHED, REPROGRAMMED EPS. HYUNDAI WAS EXCELLENT IN THEIR RESPONSE - BOTH DEALERSHIP AND HYUNDAI USA. HYUNDAI USA ENGINEERS AND TECH'S WERE INVOLVED WITH RESOLVING THE PROBLEM. THIS WAS A FRIGHTENING AND DANGEROUS INCIDENT AND POSSIBLY LIFE THREATENING. WHETHER REPAIR ATTEMPT WILL RESOLVE ONLY TIME WILL TELL. *TR
10/24/2010
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
2/11/2011
SUSPENSION
3 Reports1% of totalPreviewing the first 2 complaint summaries.
I LEASED 2011 HYUNDAI SONATA FEB 11 AND SINCE THE FIRST DAY THE CAR PULLS TO THE LEFT. THEY DID ALIGNMENT AND CHANGED THE STRUT ASSEMBLY BUT AFTER 3 TIMES AT THE SERVICE THE CAR STILL PULLS TO THE LEFT. LAST WEEK THE DEALER TOLD ME THEY ARE GOING TO CALL IN COUPLE DAYS. TODAY I CALLED THEM THEY SAID THEY STILL DIDN'T GET THE CALL FROM HYUNDAI . IN MEAN TIME I'M STILL DRIVING DANGEROUS CAR. PLEASE DON'T WAIT FOR SOMEONE TO BE KILLED BEFORE THEY START THE RECALL. THANK YOU. *TR
3/7/2011
2011 HYUNDAI - DRAGGING TO BOTH SIDES, MAINLY TO THE RIGHT, STEERING IS ROCKING FROM SIDE TO SIDE, CAR FEELS LIKE ITS GOING BE BLOWN OF THE ROAD, STEERING IS TWISTED EVEN WHEN WHEEL IS PERFECTLY STRAIGHT, EXTREMELY DIFFICULT TO KEEP IN TO THE LEFT. *TR
3/17/2011
VISIBILITY
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE 2011 HYUNDAI SONATA WINDSHIELDS HAVE DISTORTED IMAGES WHEN SEATED IN THE FRONT AND VIEWING DIAGONALLY ACROSS THE VEHICLE AND OUT THE WINDSHIELD. ALL IMAGES SHOW A "RIPPLE EFFECT" . THIS HAPPENS IN BOTH DIRECTIONS (LEFT TO RIGHT AND RIGHT TO LEFT) I CHECKED OTHER NEW VEHICLES IN THE SHOWROOM AND THEY ALL HAVE THE SAME ISSUE. WHILE IT IS SUTTLE AND MOST MAY NOT NOTICE IT CAN BE A PROBLEM WHEN CHANGING LANES OR TURNING RIGHT. OBVIOUSLY THE DRIVER SEE A DISTORTED IMAGE WHEN LOOKING ACROSS THE WINDSHIELD TO TURN RIGHT. *TR
7/15/2010
WINDSHIELD IS DEFECTIVE IN SEVERAL AREAS OF THE WINDSHIELD. VIEW IS DISTORTED THROUGH THESE SECTIONS OF THE WINDSHIELD, ESPECIALLY THE LOWER 1/3 AREA AND AREAS NEAR THE POSTS. PEOPLE HAVE COMPLAINED OF CAR SICKNESS LOOKING THROUGH THE GLASS. THE PASSENGER SEAT IS LOWER THAN THE DRIVER'S SEAT AND MY WIFE HAS LOOKED THROUGH THE WINDSHIELD AND THOUGHT I WAS GOING TO CRASH OR AT LEAST GO OFF THE ROAD. THE DEALER REPLACED THE ORIGINAL BUT THE REPLACEMENT GLASS IS WORSE. ALL THE SONATA'S ON THEIR LOT ARE AS BAD OR WORSE. IT APPEARS HYUNDAI'S SUPPLIER OF WINDSHIELDS IS MANUFACTURING DISTORTED WINDSHIELDS. IT APPEARS ALL SONATA'S ARE BEING MANUFACTURED WITH THIS DISTORTED GLASS IN THE WINDSHIELDS. THERE IS DISTORTION LOOKING OUT THE REAR GLASS THROUGH THE REAR VIEW MIRROR BUT WE CAN LIVE WITH THAT.
12/29/2010
SUSPENSION:FRONT
2 Reports1% of totalPreviewing the first 2 complaint summaries.
VEHICLE PULLS HARD LEFT WHEN ACCELERATOR IS APPLIED. SEEMS TO GO STRAIGHT WHEN NO GAS PEDAL APPLIED. WHEN APPLYING MORE ACCELERATOR PEDAL, THE MORE THE CAR PULLS TO THE LEFT. VERY HARD TO KEEP CAR STRAIGHT. DEALER SAYS IT IS NORMAL FOR MY CAR DUE TO THE FACT THAT IT IS A TURBO LIMITED WITH A LOT OF TORQUE. I TEST DROVE ANOTHER LIMITED SONATA TURBO AT ANOTHER DEALER THE WEEK PRIOR TO BUYING MY CAR AT THIS DEALER AND IT DID NOT HAVE THE SAME PROBLEM. IT WENT STRAIGHT AS AN ARROW NO MATTER HOW MUCH ACCELERATOR PEDAL WAS APPLIED. THIS HAS BEEN GOING ON SINCE I TOOK THE CAR OFF THE LOT. I DIDN'T THINK ANYTHING OF IT AS THE DEALER SAID IT WAS NORMAL FOR A TURBO VEHICLE. AGAIN, THE VEHICLE I TEST DROVE AT ANOTHER VEHICLE WAS THE SAME TURBO MODEL AND IT DROVE STRAIGHT AS AN ARROW. *TR
11/5/2010
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT AND LEFT DIRECTION ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE IDENTICAL FAILURE. THE REPAIRS PERFORMED CONSISTED OF THE FRONT DRIVER SIDE STRUT REPLACEMENT, TIRE ROTATION, TIRE BALANCING AND ALIGNMENT. THE FAILURE PERSISTED AND ALL FOUR TIRES WERE REPLACED BUT TO NO AVAIL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE VIN WAS UNAVAILABLE.
3/16/2011
AIR BAGS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE DROVE OVER A PATCH OF ICE, CAUSING THE VEHICLE TO CRASH INTO A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT WAS AWAITING THE RESULTS OF AN INVESTIGATION BY THE INSURANCE COMPANY. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000.
12/14/2010
I WAS EXITING ONE INTERSTATE HIGHWAY ONTO ANOTHER. EXIT RAMP DIRECTION WAS MISJUDGED AND CAR HIT A GUARD RAIL. THERE WAS A FRONTAL AREA CRASH CAUSING IN EXCESS OF $14,000 DAMAGE TO THE VEHICLE. NOT ANY OF THE AIR BAGS DEPLOYED DURING THE ACCIDENT.
3/29/2011
SERVICE BRAKES, ELECTRIC
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I PURCHASED THE 2011 HYUNDAI SONATA JUNE 2010. I WAS REALLY ENJOYING THE NEW SLEEK LOOK OF THE SONATA. I HAVE NEVER OWNED ANY TYPE OF HYUNDAI VEHICLE BEFORE. WELL AS I BEGAN TO DRIVE THE VEHICLE - I NOTICED THAT THERE WAS A BIT TOO MUCH SKIDDING ON WATER OR DURING RAIN FALL. THIS WAS DURING A SIMPLE TAKE OFF FROM A STOP. JANUARY 2011 I WAS TRAVELING AT ABOUT 35 MILES PER HOUR LIGHT SNOW WAS FALLING BUT THE ROADS WERE CLEAR. AS I WAS APPROACHING TRAFFIC AHEAD THE LIGHT TURNED GREEN AND TRAFFIC BEGAN TO MOVE. I NOTICED THE CAR IN FRONT OF ME NOT QUITE TAKING OFF WITH TRAFFIC SO I BEGAN TO BRAKE. TO MY SURPRISE - GUESS WHAT - THE CAR WAS NOT STOPPING. MY NICE PICTURE OF THE SKIDDING CAR LITE UP AND THE VIBRATION UNDER THE BRAKE PEDAL STARTED. SO I LET OFF AND PRESSED AGAIN AND THERE WAS STILL NO STOPPING. I BEGAN TO BLOW MY HORN IN A PANIC TO WARN THE DRIVER AHEAD I WAS COMING. (WELL AS YOU ALL MAY OR MAY NOT KNOW - THE HORN IS PRETTY LOUSY AND ACCORDING TO THE OTHER DRIVER - AFTER I HIT HIM - HE DIDN'T REALIZE IT WAS MY CAR UNTIL IT WAS TOO LATE.) I LITERALLY HAD MY FOOT PRESSED TO THE FLOOR BLOWING THE HORN AND TRYING TO STOP THIS CAR BUT TO NO AVAIL IT DID NOT UNTIL WE COLLIDED. THANK GOD THERE WAS ONLY CRACKED BUMPERS INVOLVED BUT IT TRULY COULD HAVE BEEN SO MUCH WORSE. I AM TRULY AFRAID TO DRIVE THIS CAR IN THE VARIOUS ELEMENTS NOW BECAUSE I JUST DON'T KNOW WHAT TO EXPECT AND THE NEXT TIME WILL I BE ALIVE TO TELL ANOTHER STORY. PRETTY SCARY. *TR
1/5/2011
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
2/11/2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1 Report0% of totalPreviewing the first 1 complaint summaries.
2011 HYUNDAI SONATA: I HAD HEARD ABOUT THE DOOR LATCH RECALL ON MY NEW SONATA VIA NEWS REPORTS. I PURCHASED THIS SONATA ON FEB 16TH,2010. SO,I CALLED AND THE DEALER(ST.AUGUSTINE HYUNDAI)SAID I WASN'T INCLUDED IN THE DOOR LATCH RECALL. THE DEALER SAID THERE WAS 2 BULLETINS ON MY SONATA ANYHOW. #1,THE IGNITION WIRE NEEDS REROUTING OR IT COULD BECOME AFRAID. #2,THE ECM COMPUTER NEEDED RE-PROGRAMMING AT THAT TIME WITH AN EXPLANATION THAT SOME NEW SOFTWARE FROM HYUNDAI WHEN IT ARRIVED TO THE DEALER,THEY WOULD CHECK THE PARAMETERS OF THE ECM COMPUTER PROGRAM. NOW,I HAVEN'T TO THIS DATE RECEIVED ANY INFORMATION REGARDING ANY OF THESE 3 ISSUES WITH MY NEW 2011 SONATA FROM ANYONE IN THE MAIL? ON 3/16/2010 YESTERDAY I RECEIVED A CALL FROM HYUNDAI USA CORPORATION. THE MAN SAID MY CAR" IS" AFFECTED NOW BY THE DOOR LATCH RECALL. I DIDN'T ASK HIM ABOUT THE OTHER 2 BULLETINS MENTIONED BY THE DEALER NOR DID HE MENTION THEM TO ME. HE SAID I WOULD RECEIVE A LETTER ABOUT THE DOOR LATCH RECALL SOON. BUT NOTHING AGAIN ABOUT THE OTHER 2 ISSUES? I HAVE BEEN ON HOLD FOR 45 MINS ONCE TODAY AND 35 MINS YESTERDAY AND JUST HUNG UP BECAUSE ITS BEEN TOO DIFFICULT GETTING ANYONE AT HYUNDAI,THE PRESS(OR SPEAK) RECALL OPTION TO ROUTE ONES CALL ON PHONE OR DEPT SAID ITS HAVING HIGH CALL VOLUME DUE TO RECENT RECALLS.I CALLED ST.AUGUSTINE HYUNDAI BACK YESTERDAY AND SPOKE TO SERVICE MANAGER AND HE SAID IT'S SHOWING NOW ABOUT THE DOOR LATCH AND THE OTHER 2 ISSUES STILL EXIST LIKE HE TOLD BE WEEKS BACK ALREADY ON THE PHONE. I ASKED WHAT NEEDS REPROGRAMMED WITH THE ECM COMPUTER. HE ASKED ME TO HOLD,CAME BACK AND SAID IF THAT ISN'T TENDED TOO. THE ENGINE COULD STALL OR THE CAR MIGHT SUDDENLY BE ABLE TO GO NO FASTER THEN 20MPH. THIS SOUNDS UNSAFE AND I HAVEN'T RECEIVED ANY LETTER OFFICIAL FROM HYUNDAI CORPORATION. IF I'M DRIVING AND MY CAR STALLS OR I'M ON THE FREEWAY AND THE CAR DROPS FROM 70MPH TO 20MPH WITHOUT MY DESIRE TO DO SO IS UNSAFE?THEY SUPPOSEDLY SPENT 4 YEARS DEVELOPING THE VEHICLE. *TR
3/17/2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE GEAR SELECTOR WAS PLACED INTO THE PARK POSITION; HOWEVER, THE WARNING LIGHT DISPLAYED THAT THE GEAR WAS NOT WHICH MADE IT IMPOSSIBLE FOR THE AUTOMATIC DOORS TO LOCK. THE FAILURE OCCURRED INTERMITTENTLY. THE "PARK" WARNING INDICATOR WOULD CORRECT ITSELF AFTER THE VEHICLE WAS IN OPERATION OR WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE GEAR SHIFT. THE PART WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE VIN WAS UNAVAILABLE.
7/20/2010
VEHICLE SPEED CONTROL
1 Report0% of totalPreviewing the first 1 complaint summaries.
SONATA 2011 HORN AND ACCELERATION PROBLEMS. PEOPLE CAN NOT HEAR THE HORN. ALSO WHEN I TEST DROVE THEY SONATA THE TEST CAR HAD PROBLEMS WHERE THERE WAS ACCELERATOR PROBLEMS. WHEN I STEPPED ON THE GAS THE CAR ALMOST QUIT, PAUSED AND THEY TOOK OFF. THIS IS DANGEROUS AND COULD CAUSE AN ACCIDENT BY NOT ACCELERATING IN TIME. THIS HAS HAPPENED ON MY CAR AT LEAST 7 TIMES, ACCELERATE, PAUSE OR HESITATION THE MOTOR KICKS IN. WHEN I ASKED THE SALESMAN ABOUT IT AT THE DEALER HE TOLD ME THE MOTOR ON THE TEST CAR WAS PROBABLY COLD. THIS HAPPENS WHEN THE CAR IS WARMED UP. THIS IS VERY SCARY WHEN YOU PULL OUT IN TRAFFIC. ALSO THE HORN IS A JOKE. YOU CAN'T HEAR THE HORN AND IT NEEDS TO BE REPLACED. *TR
8/22/2010
ELECTRICAL SYSTEM:IGNITION
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL*THE CONTACT LEASED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER TURNING THE MOTOR OFF, THE KEY WAS NOT ABLE TO BE EXTRACTED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER STATED THAT HE HAD TO MANEUVER THE KEY A CERTAIN WAY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 740. THE FAILURE MILEAGE WAS APPROXIMATELY 30.
9/10/2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
AS I WAS DRIVING HOME FROM WORK ON THE HIGHWAY THE STEERING WHEEL LOCKED UP AND STARTED SHAKING FOR ABOUT FIVE MINUTES AS IF IT WERE POSSESSED. I WAS NOT ABLE TO PULL OVER BECAUSE OF THE STRENGTH OF THE WHEEL SHAKING. AFTER THAT INCIDENT, IT SEEMED TO BE FIXED ON ITS OWN. BUT, LATER THAT DAY VISITING FAMILY MEMBERS AS I GOT INTO THE CAR TO GO HOME I STARTED THE CAR UP AND IMMEDIATELY THE EPS LIGHT STARTED FLASHING AND THE STEERING WHEEL STARTED GOING CRAZY AGAIN, SO I TOOK THE KEYS OUT THE IGNITION FOR IT TO STOP BUT THAT DIDN'T WORK. AT THAT POINT I DECIDED TO CALL THE TOW TRUCK TO HAVE THE DEALER INSPECT THE CAR. THAT WAS A WEEK AGO. I GUESS THEY ARE STILL WAITING ON A PART TO COME, BUT AFTER ALL THIS I WON'T FEEL SAFE DRIVING THIS CAR WHEN I GET IT BACK WITH MY DAUGHTER IN IT. UPDATED IVOQ 11/05/10 *TR
9/10/2010
PARKING BRAKE
1 Report0% of totalPreviewing the first 1 complaint summaries.
OUR NEW CAR ROLLS A LITTLE BIT AFTER APPLYING THE EMERGENCY (PARKING) BRAKE. *TR
9/26/2010
EXTERIOR LIGHTING:HEADLIGHTS
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, EXHIBITING AN ABNORMALLY LOUD NOISE. THE STEERING WHEEL WOULD NOT TURN IN ANY DIRECTION. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS IN WHICH THEY WERE UNABLE TO REPLICATE THE PROBLEM. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) YET THE TECHNICIAN ADVISED THAT THE DEFECT WAS NOT RELATED TO THE RECALL. THE CONTACT STATED THAT THE POWER STEERING SOFTWARE WAS UPDATED, WHICH WAS THE REMEDY STATED IN THE RECALL NOTIFICATION. IN ADDITION, THE CONTACT STATED THAT THE AUTOMATIC HEADLIGHTS WOULD NOT FUNCTION PROPERLY. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDTATED 2/17/11 *CN UPDATED 05/06/11
10/4/2010
VISIBILITY:WINDSHIELD
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE WINDSHIELD HAD DISTORTED IMAGES AND A RIPPLED EFFECT AT THE BOTTOM. WHEN SHE LOOKED AT THE RIGHT OF THE WINDSHIELD, IT SEEMED AS IF VEHICLES WERE MOVING INTO HER LANE, CAUSING HER TO MOVE INTO THE LEFT LANE TO AVOID ACCIDENTS. WHEN SHE RODE IN THE PASSENGER SEAT, SHE NOTICED THE SAME PROBLEM. SHE TOOK THE VEHICLE TO THE DEALER WHERE THE WINDSHIELD WAS REPLACED. HOWEVER, SHE NOTICED THE SAME RIPPLED EFFECT. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE DEALER TOLD HER TO CONTACT THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE SECOND WINDSHIELD'S PROBLEM. THE CURRENT MILEAGE WAS APPROXIMATELY 2,100. THE FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATED 02/07/11 *BF UPDATED 04/21/11
10/12/2010
SEAT BELTS
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SUDDENLY LOCKED UP WHICH CAUSED HER TO COLLIDE INTO TWO WOODEN POSTS AND SIGNS IN A GRASSY AREA. THE BRAKES WOULD NOT ENGAGE WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE; A HOLE IN THE GROUND STOPPED THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE SEAT BELT DID NOT TIGHTEN TO SECURE HER DURING THE INCIDENT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT SHE PREVIOUSLY HAD THE VEHICLE INTO THE DEALER FOR RECALL 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) ON OCTOBER 8, 2010. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,000.
10/14/2010
STRUCTURE:BODY
1 Report0% of totalPreviewing the first 1 complaint summaries.
FRONT BUMPER CLIPS BREAK UNDER NORMAL DRIVING CONDITIONS. HYUNDAI CLAIMS IT'S FROM SCRUBBING CONCRETE CURBS. THE REPAIR COSTS ARE AROUND $800.00 - $1000.00. THE BUMPER CLIPS BREAK WHILE DRIVING AT NORMAL SPEED THE WIND FORCE PUSHES THE BUMPER AND WHEEL WELL ONTO THE TIRES. CAUSING THE WHEEL WELL TO BE GROUND AWAY. *TR
11/7/2010
SEATS
1 Report0% of totalPreviewing the first 1 complaint summaries.
WINDSHIELD IS DEFECTIVE IN SEVERAL AREAS OF THE WINDSHIELD. VIEW IS DISTORTED THROUGH THESE SECTIONS OF THE WINDSHIELD, ESPECIALLY THE LOWER 1/3 AREA AND AREAS NEAR THE POSTS. PEOPLE HAVE COMPLAINED OF CAR SICKNESS LOOKING THROUGH THE GLASS. THE PASSENGER SEAT IS LOWER THAN THE DRIVER'S SEAT AND MY WIFE HAS LOOKED THROUGH THE WINDSHIELD AND THOUGHT I WAS GOING TO CRASH OR AT LEAST GO OFF THE ROAD. THE DEALER REPLACED THE ORIGINAL BUT THE REPLACEMENT GLASS IS WORSE. ALL THE SONATA'S ON THEIR LOT ARE AS BAD OR WORSE. IT APPEARS HYUNDAI'S SUPPLIER OF WINDSHIELDS IS MANUFACTURING DISTORTED WINDSHIELDS. IT APPEARS ALL SONATA'S ARE BEING MANUFACTURED WITH THIS DISTORTED GLASS IN THE WINDSHIELDS. THERE IS DISTORTION LOOKING OUT THE REAR GLASS THROUGH THE REAR VIEW MIRROR BUT WE CAN LIVE WITH THAT.
12/29/2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE THERMOSTAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES IN SIX MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
2/9/2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
1 Report0% of totalPreviewing the first 1 complaint summaries.
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
2/11/2011
TRACTION CONTROL SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
2/11/2011
FUEL SYSTEM, OTHER
1 Report0% of totalPreviewing the first 1 complaint summaries.
CAR HAD BEEN DRIVEN APPROX 45 MILES, SHUT OFF , AFTER SHOPPING FOR APPROX 30 MIN RE-STARTED CAR STRONG FUEL ODOR COMING OUT OF VENTS FILLING CABIN WITH GAS FUMES CONTINUES WHILE DRIVING SLOW IN PARKING LOT AND OPEN WINDOWS TO GET FRESH AIR IN STOP SMELLING GAS FUMES ONCE DRIVING AT FASTER SPEEDS. *TR
2/15/2011
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
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Complaint list entries are sourced from owner-submitted NHTSA ODI records.
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- Complaint entries
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- NHTSA ODI owner complaint records
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