2024 Hyundai Santa Fe Owner Complaints

Complaint Summary
The 2024 Hyundai Santa Fe has 100 reported complaints.
- Top issues involve power train and unknown or other.
Reliability Score
Reliability Score
Based on 100 complaints
Most Frequent Issues
POWER TRAIN
22 22%
UNKNOWN OR OTHER
15 15%
ELECTRICAL SYSTEM
10 10%
ENGINE
7 7%
SERVICE BRAKES
6 6%
Quick Insights
The top category is POWER TRAIN, accounting for 22% of all complaints.
Owners have reported issues across 27 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2024 Hyundai Santa Fe
The 2024 Hyundai Santa Fe has 100 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 22% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2024 Hyundai Santa Fe are POWER TRAIN (22), UNKNOWN OR OTHER (15), ELECTRICAL SYSTEM (10).
Are these complaints a serious red flag?
Potentially. 32 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2024 Hyundai Santa Fe?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 27 of 27 systems
POWER TRAIN
22 Reports22% of totalPreviewing the first 2 complaint summaries.
My transmission went out at only 1800 miles. It slipped out of gear 2 times while driving. Looking on line I see that I am not the only one. Also people are saying that there 2nd transmission goes out also. I am in the middle of trying to get a buy out.
6/9/2024
Shuddering/shaking when driving. Whether or not when accelerating. Turn vehicle on and it jolted and died but would start up again after a few minutes.
7/8/2024
UNKNOWN OR OTHER
15 Reports15% of totalPreviewing the first 2 complaint summaries.
Purchased this car new from Crain Hyundai, Conway AR, on 4/1/2024. On 4/3 we called dealer because Bluelink reported 13 maintenance critical issues needed immediate service. Took the vehicle to dealer on 4/4. They worked on vehicle, said they fixed issue and notices would disappear over night. Issues did not, so 4/5 dealer had vehicle picked up, loaner left, and they would fix in 2 days. Issues still not fixed on 4/8. They have no idea how to fix and they want us to accept vehicle as-is. Was told this morning by dealer staff that there has been multiple occurrence of this issue and not fixed.
4/8/2024
On July 3, 2024 the vehicle was parked on my driveway. My driveway is very steep, the sun was out and it was windy. I opened the car and got in, the wind caught the door and it slammed shut. The back window shattered and many small glass particles were on ground behind the car and on the backs of the second and third row seats that were down. If someone had been sitting in the third row seat they would have been cover in glass. The dealer said that this could not have happened as described, but it did, and that I should repair the window my self. The glass is only 1/8 inch thick and I asked the glass company if they could get a thicker pane, none is available. I believe the manufacturer should recall and replace the back window with a stronger pane. Pictures and repair invoice to be mailed.
7/29/2024
ELECTRICAL SYSTEM
10 Reports10% of totalPreviewing the first 2 complaint summaries.
When driving the cluster panel with speedometer etc goes black for a bit and then comes back on. Also, all the warning lights will come on sporadically at the same time and stay on for a few seconds then go away, or just stay on until car is turned off. Heads up display also goes away and sometimes can't even locate in their settings area. After about 10 min of my phone being on wireless charger it gives me a warning message that my phone is getting hot and to remove the phone. Bought vehicle new on April 13th and this all started within the first week and continue.
4/26/2024
16 warning lights came on. Blinkers are t working, side cameras not working and many other features. Then the check engine light came on.
4/26/2024
ENGINE
7 Reports7% of totalPreviewing the first 2 complaint summaries.
Shuddering/shaking when driving. Whether or not when accelerating. Turn vehicle on and it jolted and died but would start up again after a few minutes.
7/8/2024
While the car was in park, we used the auto start feature to get the A/C going as we walked to the car. We heard a loud popping sound then shut the car off. My husband looked under the hood to look around for what could have made the noise and asked me to start the car. When I did, the car started moving forward on it's own with my husband standing in front of it and our 3 kids in the car to witness, which was scary but fortunately nobody was hurt and we were parking and not in traffic. I was able to use the brakes to get it to stop moving. We drove it about a mile and when attempting to put it in park, it prompted me to use the parking break because the Park function wasn't available. When I attempted to put it in drive, it flashed through all of the gears before saying, "Shift gear malfunction" then "Service Immediately." I used the parking break and was able to turn the car off after a few attempts of it going into accessory mode. This was 30 days after purchasing the car brand new with 10 miles on it leaving the lot. We found the safety recall posted online on July 8th, but were not informed by the dealership.The dealership didn't have a loaner to provide, so we had to pay out of pocket for a rental car for 7 weeks before they finally provided a loaner for the final week before it was repaired 60 days later. We were told there was no ETA on when the parts would be received, but we had to call the Service Advisor or go in person because they were not responsive by phone or email. The transmission, software and battery were replaced. We are pursuing a buyback. No consumer of a new vehicle should be expected to pay their car payment for a new vehicle while also renting a car. Our reimbursement from Hyundai's Corporate office is still pending. The official safety recall notices came within the last week of the repairs being completed.
9/7/2024
SERVICE BRAKES
6 Reports6% of totalPreviewing the first 2 complaint summaries.
When placed in "Park" the vehicle's brakes did not engage, which allowed the vehicle to roll backwards when I exited the vehicle. I was able to reproduce the problem again and I recorded a video showing the problem. When pressing "Park" on the electronic shifter, the dashboard displays that the video is in "Park". However, the brakes are not engaged as evidenced by the vehicle rolling backwards when I take my foot off the brake. After reproducing the issue a couple times (~ 10 minutes later) and documenting the issue with a video, the check engine light eventually came on and the dashboard displayed: "PARK malfunction. Engage parking brake when parking vehicle." Which quickly changed to the warning message: "Shifter system malfunction! Service immediately" The vehicle would no longer let me place it in "park" and it remained on in "accessory mode" and I was unable to turn off "accessory mode" since the vehicle could not be placed in park. However, neither of these error messages appeared the 3-4 times I was able to place the vehicle in "park" and then observe it roll back. The vehicle has been towed to Northwest Hyundai for inspection/repair. >> How was your safety or the safety of others put at risk? The car rolling uncontrolled is a huge safety hazard to anyone that happens to be in the path of the car. It is also a huge safety hazard to any occupants that might remain in the vehicle when the driver exits after placing it in park. >> Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The service error that appeared prevented the car from being placed in "park". However, I was able to capture a video of the problem. >> Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no error messages of any kind.
5/31/2024
I purchased a brand new 2024 santa fe xrt back in March of 2024. And around December my front end started shaking and I had bad vibrations in my front in when I was finally able to get it into the hyundai dealership in January they told me it was my front 2 rotors where warped my vehicle only has 13k miles and shouldn't have rotor issuses. Even though it was covered under warranty all the dealership did was resurface the rotors and said the vibration is gone. They also said if it does it again just to bring it back but a new vehicle shouldn't have warped rotor issues with less than 15k miles.
1/29/2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
4 Reports4% of totalPreviewing the first 2 complaint summaries.
Purchased this car new from Crain Hyundai, Conway AR, on 4/1/2024. On 4/3 we called dealer because Bluelink reported 13 maintenance critical issues needed immediate service. Took the vehicle to dealer on 4/4. They worked on vehicle, said they fixed issue and notices would disappear over night. Issues did not, so 4/5 dealer had vehicle picked up, loaner left, and they would fix in 2 days. Issues still not fixed on 4/8. They have no idea how to fix and they want us to accept vehicle as-is. Was told this morning by dealer staff that there has been multiple occurrence of this issue and not fixed.
4/8/2024
After car is idle, when pressing the gas, the car instantly stops as if you have slammed on the break, feeling like you have driven into a brick wall. The intensity of the stop causes you to jerk aggressively in your seat. This has happened on more than one occasion. Without a seatbelt it would cause injury as well as the possibility of causing an accident with other vehicles. When this happens, there were no warning lights or messages shown to indicate an issue. The vehicle is currently at the dealership as of 9/20/2024, they are trying to replicate the issue however it has been more than 2 weeks, and they have not found a resolution. They have run diagnostics tests and there was nothing that indicated the issue with the vehicle. As of today, 10/9/2024, the issue has not been resolved and the vehicle remains in the dealers possession.
10/9/2024
FORWARD COLLISION AVOIDANCE: WARNINGS
4 Reports4% of totalPreviewing the first 2 complaint summaries.
Purchased this car new from Crain Hyundai, Conway AR, on 4/1/2024. On 4/3 we called dealer because Bluelink reported 13 maintenance critical issues needed immediate service. Took the vehicle to dealer on 4/4. They worked on vehicle, said they fixed issue and notices would disappear over night. Issues did not, so 4/5 dealer had vehicle picked up, loaner left, and they would fix in 2 days. Issues still not fixed on 4/8. They have no idea how to fix and they want us to accept vehicle as-is. Was told this morning by dealer staff that there has been multiple occurrence of this issue and not fixed.
4/8/2024
This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting aural and visual warning. If no action is taken the vehicle will automatically come to a stop, even on the freeway! This option is a driver distraction and does not allow the driver to wear sunglasses increasing the risk of motor vehicle accidents. Several customer have complained to Hyundai about this system. there needs to be driver-selectable option to enable/disable, even in Cruise Control mode.
10/15/2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
4 Reports4% of totalPreviewing the first 2 complaint summaries.
This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting aural and visual warning. If no action is taken the vehicle will automatically come to a stop, even on the freeway! This option is a driver distraction and does not allow the driver to wear sunglasses increasing the risk of motor vehicle accidents. Several customer have complained to Hyundai about this system. there needs to be driver-selectable option to enable/disable, even in Cruise Control mode.
10/15/2024
THE CRUISE CONTROL USES A CAMERA , THE IS SUPPOSED TO WATCH YOUR EYES , TO MAKE SURE YOU ARE WATCHING THE ROAD . UNFORTUNATELY , IF YOU ARE WEARING GLASSES ( WHICH I MUST WHEN I AM DRIVING ) THE LIGHT REFLECTING OFF THEM MAKES THE UNIT THINK I AM NOT WATCHING THE ROAD . FOR BACKROUND, I WAS A HIGHWAY PATROL OFFIGER FOR 30 YEARS . I AM VERY ATTENTIVE TO THE ROAD AHEAD OF ME . IT SEEMS HYUNDAI KNOWS OF THIS PROBLEM , WHICH SUDDENLY DISENGAGES THE CRUISE CONTROL , CAUSING RAPID DECELERATION OF THE VEHICLE . AT HIGHWAY SPEED , THIS IS VERY DANGEROUS . IT HAS BEEN NOTED ON MANY FORUMS , AND MY DEALER KNOWS ABOUT THE PROBLEM , BUT THERE IS NO WAY TO DISCONNECT THE CAMERA FROM THE SYSTEM . THIS IS REALLY AN ACCIDENT WAITING TO HAPPEN .
11/16/2024
VEHICLE SPEED CONTROL
3 Reports3% of totalPreviewing the first 2 complaint summaries.
While I was driving, my new 2024 Hyundai Santa Fe suddenly experienced issues with the digital dashboard panel and a loss of speed. The dashboard went haywire, and my speed dropped from 60 mph to approximately 25 mph on the highway. The vehicle also struggled to accelerate from a standstill. After shutting off the vehicle and waiting a few minutes, the dashboard appeared to reset, and everything returned to normal. I immediately returned the vehicle to the dealer, but they could not find any issues as no codes were displayed. The abrupt decrease in speed while driving is a significant concern, as it could have resulted in a rear-end collision on the highway.
7/2/2024
THE CRUISE CONTROL USES A CAMERA , THE IS SUPPOSED TO WATCH YOUR EYES , TO MAKE SURE YOU ARE WATCHING THE ROAD . UNFORTUNATELY , IF YOU ARE WEARING GLASSES ( WHICH I MUST WHEN I AM DRIVING ) THE LIGHT REFLECTING OFF THEM MAKES THE UNIT THINK I AM NOT WATCHING THE ROAD . FOR BACKROUND, I WAS A HIGHWAY PATROL OFFIGER FOR 30 YEARS . I AM VERY ATTENTIVE TO THE ROAD AHEAD OF ME . IT SEEMS HYUNDAI KNOWS OF THIS PROBLEM , WHICH SUDDENLY DISENGAGES THE CRUISE CONTROL , CAUSING RAPID DECELERATION OF THE VEHICLE . AT HIGHWAY SPEED , THIS IS VERY DANGEROUS . IT HAS BEEN NOTED ON MANY FORUMS , AND MY DEALER KNOWS ABOUT THE PROBLEM , BUT THERE IS NO WAY TO DISCONNECT THE CAMERA FROM THE SYSTEM . THIS IS REALLY AN ACCIDENT WAITING TO HAPPEN .
11/16/2024
VISIBILITY/WIPER
3 Reports3% of totalPreviewing the first 2 complaint summaries.
I have owned my vehicle since July 29th 2024 and have now replaced two windshields on my car. It has less than 6000 miles on it. I have looked online and many other people have had the same issues with Hyundai windshields. Something is not right with the glass itself, these tiny rocks should not be basically shattering my windshield while Iâm driving.
10/11/2024
I am writing to formally file a complaint regarding a sudden and unexplained crack that appeared on the windshield of my vehicle, which was parked in my driveway overnight. The vehicle was stationary, had not been involved in any accidents or incidents, and was not subjected to any apparent external impact Upon discovering the damage, I conducted thorough research and found that more than one owner of the same vehicle or same type of model have experienced an identical issue â a crack that originates at the very top edge of the windshield starting from the top and travels downward through the middle of the glass. The consistency in the location and pattern of the damage strongly suggests a potential manufacturing defect or a design flaw. This issue raises serious concerns not only about product quality but also about driver safety. Windshield integrity is a crucial component of vehicle safety systems, and such defects can compromise visibility and the structural strength of the car in the event of a collision.
8/10/2025
FUEL/PROPULSION SYSTEM
2 Reports2% of totalPreviewing the first 2 complaint summaries.
Our 2024 Santa Fe while traveling 70mph on the freeway suddenly lost power and went into what Hyundai warranty described as "limp mode'. This happened 2x. The 1st time was June 26, 2024 and the 2nd time was June 29th 2024. Both times the high pressure fuel pump was diagnosed by 2 different Hyundai dealership service facilities.Both times were highly potentially serious risk situations- traveling at highway speeds in traffic when suddenly losing engine power, and having to navigate off freeway/highway with no acceleration, basically rolling/drifting off.
7/19/2024
When I first start my car for the day, I get an error message, which says transmission error get transmission checked immediately. Iâm unable to put my car into gear and when I try to go forward the transmission acts as if insufficient transmission fluid and does not accelerate properly and go into gear. I went to a Hyundai dealer in October 2024!to get the car serviced. The Hyundai dealer flushed the transmission system For a while I no longer got the transmission error message on the dash. A few weeks later I had the transmission error again and the car would not go into gear. I took the car in for a second time to be serviced by Hyundai dealer They said that they reset the software. About a week later I got the transmission error message again, along with the difficulty of engage in the transmission. The workaround I had for this was to turn the car off and turn it back on again and that would get rid of the transmission error message until the next day. I plan to take my car in to a Hyundai dealer this week and report to them that Iâve been having this transmission error message almost daily for the last week. This problem makes the car feel unreliable, and it is a potential safety risk to not be able to accelerate and change gear when operating the vehicle. The car also lurches foreard slightly after parking and turning off thr ignition.
12/16/2024
BACK OVER PREVENTION: WARNINGS
2 Reports2% of totalPreviewing the first 2 complaint summaries.
The media screen console part of my 2024 Santa Fe has been glitching since July. Dealer has already looked at it and said thereâs nothing to fix⦠now the screen flickers AND the audio glitches over and over the same few seconds.. then turn the car OFF and the audio stays playing over and over. Cannot turn off the media console or adjust volume. Screen goes out when using backup camera. I mostly have videos of these issues as you canât tell in photos whatâs wrong.
9/30/2024
On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the car got out and it rolled forward into the barrier post. I was completely out of the car but just by my driver door. I tried to get back in but it was too quick. Subsequently, I drove to work to let my supervisor know i would need time to go to the dealership. I was concerned air bags would deploy since that didnt happen. Also because the car didnt stop on its own felt the integrity of systems were questionable. So, I repeated the steps at work like the incident. Except, I stayed in the car. The car beeped and the dash said Shift to P when my door was open and placing in drive and reverse. I NEVER got any indications of such when the car hit the barrier. I found the two DTC's that showed on my Hyundai App were related to DTC U110387 and U110382. I had 99 miles on the car having purchased it with 15 miles on it. The original date of these DTCs is Aug 27th, 2024, with a last reported Aug 30, 2024. I see recalls 24V529000 and 24V246000. I don't know if they are related. but this has to be addressed. My car is at the dealership being repaired and my insurance rate will no doubt go up and the value of my car down. This isnt right.
12/14/2024
TIRES
2 Reports2% of totalPreviewing the first 2 complaint summaries.
The failure occurred in the sidewalls of the two factoryâsupplied allâseason tires on the passengerâside (front and rear) of my 2024 Hyundai Santaâ¯Fe. Both tires exhibit pronounced bulges on the outer sidewall of the front passenger tire. Tire size is 255/45 R20 105V M+S The rear OEM tire was replaced on February 10, 2025 and front OEM tire (with DOT codes visible) remain mounted on the vehicle, but I must replace it to keep the vehicle operational. I noticed the bulging of the second tire today, July 29, 2025. Sidewall bulges indicate internal cord separation. A sudden loss of air pressure or blowoutâespecially at highway speedsâcould result in rapid vehicle instability, loss of control, and a potentially serious crash, endangering occupants and other road users. No, the problem has yet to be inspected by the manufacturer, police, insurance or others. However there is mounting conserns and simular reports of the same problem occurring with other owners of 2024 Hyundai SantaFes with the same OEM tire. No warning lamps, messages or other symptons prior to the problem occuring. There has been no offâroad use, curb impacts, overloading, or manufacturing advisories at the time of discovery. My best assessment is a potential manufacturing or design defect in the OEM tire sidewall construction causing premature internal separation under normal use.
7/29/2025
I bought the car back on September 2, 2024, and on October 3, 2024, we brought to shop but of a bubble we saw. 005PR-41205-00 Scorpion MA KS NCS EL 245/45R2. In April tire blew and end up on a spare tire. While using spare tire for around two weeks waiting on tire to get approved another tire blew which left me strained, so left car in Springfield MA. Next day towed the car to the dealership and after getting approved from the extended warranty company all 4 tires were replaced. After this a complaint under lemon law to buy this car back do to 5 tires were replace having the car 6 months. While in the shop it was indicated Front Driver side and Rear Driver Side has Side Bubble. Right passage front tire is believed to have caused a accident on 09/16/25 to having car deemed totaled. 4 tirers - 005PR-41205-00 Scorpion MA KS NCS EL 245/45R2.
11/12/2025
SERVICE BRAKES, HYDRAULIC
2 Reports2% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while pulling into an automatic car wash and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The vehicle then drove into the car wash while the car wash conveyor system was not engaged. The contact stated that the failure recurred while driving 2-3 MPH in a parking lot, and the vehicle rear-ended another occupied vehicle. There was no damage or injury sustained. Additionally, the contact stated that while driving 5 MPH and pulling out of a parking lot, the brake pedal was depressed, but travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal, but the vehicle failed to respond and rear-ended another occupied vehicle. The contact sustained cuts on the left leg from hitting the leg against the dashboard while pumping the brake pedal. The contact's vehicle sustained scratches on the front end, and the other vehicle sustained damage on the bumper plastic cover. A police report was filed. Both vehicles could be driven away from the scene. The air bags did not deploy. There was no warning light illuminated. The vehicle was taken to the dealer for diagnostic testing on several occasions; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
9/4/2025
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while driving at 5 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. In addition, the contact stated that the Auto START/STOP feature was activated, and the vehicle stopped. The contact stated that the failure occurred while parking the vehicle in the driveway. The Auto START/STOP feature was activated before the vehicle crashed into the garage door. The contact stated that the failure had occurred twice. The contact stated that the second failure occurred while driving approximately 35 MPH, and the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that the brake pedal was depressed to the floorboard and the vehicle stopped. The vehicle was taken to the dealer; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,500.
11/19/2025
SEAT BELTS
2 Reports2% of totalPreviewing the first 2 complaint summaries.
Having great difficulty releasing the seat belt. At times, have to repeat pressing red release button. Iâve been using seat belts in more than 50-75 cars on my life experience and never had trouble releasing my seat belt. This problem is consistent with all family members who drive this car. Iâm concerned if an emergency situation occurs, my family will not be able to get out of car quickly.
9/29/2025
In TWO separate occasions, the middle row seatbelts have unbuckled on THEIR OWN. We have also had issues with the buckles NOT buckling OR unbuckling when prompted. (Like itâs stuck in the buckle to unbuckle or wonât click in) Other issue is the car will randomly tell me my child is unbuckled but they are NOT. Today, the sensor went on and off multiple times telling me buckled, unbuckled, over and over meanwhile my child was buckled. Why is it telling me sheâs not buckled if she isâ¦.??? And why has the belts unbuckled on their own? (The first time it was my toddler in his car seat who CANNOT reach the buckle)
11/27/2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
1 Report1% of totalPreviewing the first 1 complaint summaries.
When driving the cluster panel with speedometer etc goes black for a bit and then comes back on. Also, all the warning lights will come on sporadically at the same time and stay on for a few seconds then go away, or just stay on until car is turned off. Heads up display also goes away and sometimes can't even locate in their settings area. After about 10 min of my phone being on wireless charger it gives me a warning message that my phone is getting hot and to remove the phone. Bought vehicle new on April 13th and this all started within the first week and continue.
4/26/2024
ENGINE AND ENGINE COOLING
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Hyundai Santa Fe. The contact stated while operating the vehicle, there was water leaking into the cabin of the vehicle from underneath the instrument panel onto the accelerator pedal. Additionally, while operating the vehicle, the engine and outside the vehicle were extremely hot, and the temperature gauge had malfunctioned. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 100.
7/31/2024
AIR BAGS
1 Report1% of totalPreviewing the first 1 complaint summaries.
Involved in a car accident 4/24 going 60 mph, driver cut over and made contact near driver side door, causing us to also slam into a concrete wall on passenger door. After 3 months and up to 29k in damages, insurance declared our car a total loss on 7/23/24. On 7/25/24 the recall was released. No airbags deployed but I had 2 airbag safety codes on my phone (after accident) I didnât have the car for. 4/11 and on. POA was signed on 7/24/24 releasing car to at fault partyâs insurance. Hyundai said they canât do any investigation on the car to determine if it was a fault. Collision site and dealership was surprised airbags did not deploy. The final damage reported was the inner most pillar that was âlast line of defense, cannot be repaired must be replacedâ per collision site, had a crack all the way down. I was 30 weeks pregnant and now dealing with ongoing back issues and my toddler was in her car seat. Going that speed with that much damage and hit on both sides should have deployed airbags. Also interesting timing our car was totaled 2 days before official recall. All seatbelts in car âdeployedâ but side airbags did not. No airbags did
8/2/2024
VISIBILITY
1 Report1% of totalPreviewing the first 1 complaint summaries.
See attached document for complaint.
8/21/2024
VISIBILITY:GLASS, SIDE/REAR
1 Report1% of totalPreviewing the first 1 complaint summaries.
See attached document for complaint.
8/21/2024
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
1 Report1% of totalPreviewing the first 1 complaint summaries.
The Forward Attention Warning device located on the steering column (camera) cannot be disengaged. This device does not allow me to wear dark or polarized sunglasses, which I need since I have eye issues. This is a safety issue for me and others, especially since I am [XXX] [XXX] and there are times when the visor doesn't cover the sun. You can 'disengage' it in the Driver Assistance settings but it does not stop the warnings nor does it stop it from disengaging your cruise control. If you look to the side of the vehicle, look up to pull the visor down, or wear polarized or dark sunglasses, it will also shut off your cruise control. I have taken the vehicle in to the Gainesville GA Hyundai and told them about this issue but they have said that there is no fix for this. BTW -- there are a bunch of posts on Reddit about this issue. This problem isn't a failure of the system, it is a design flaw. I noticed it on the day I bought the vehicle. Now, it is an annoyance to the point that I am looking at buying a new vehicle. I have only had the vehicle a year....not happy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
3/27/2025
SEATS
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600.
4/14/2025
STEERING
1 Report1% of totalPreviewing the first 1 complaint summaries.
I was driving on the freeway at 70MPH it was dusk. The traffic was light and I was exiting the freeway. Two lanes exit and then split each direction. There is a car next to me but is not coming into my lane and nobody in front of me. Suddenly a collision alarm starts going off the vehicle brakes and the emergency steering notification lights up on the dash and the vehicle swerves to the left almost hitting the median. After this occurred the transmission started having issues at speeds under 15mph with shifting. It would rev up to about 3500rpms then lunge.
7/12/2025
WHEELS
1 Report1% of totalPreviewing the first 1 complaint summaries.
I lease a vehicle (under one year old) equipped with low-profile Pirelli tires. After three months, one tire developed a sidewall bulge. I contacted Pirelli and was referred to Hyundai. The Hyundai dealership advised that Pirelli tires are not covered under Hyundaiâs warranty and that Pirelli must authorize any replacement. I was subsequently informed that Pirelli declined coverage.
8/12/2025
LANE DEPARTURE: WARNING
1 Report1% of totalPreviewing the first 1 complaint summaries.
The "take a coffee break" system is out of control. Encourages me to take a break repeatedly, even when i have both hands on the wheel and am staring straight ahead. It's distracting and frustrating, and cannot be turned off.
10/23/2025
VEHICLE SPEED CONTROL:CRUISE CONTROL
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while driving behind a trailer at 61 MPH with the cruise control activated, the indicator was activated to switch to the left lane, and the vehicle independently accelerated to the set speed of 68 MPH. The contact immediately depressed the brake pedal to slow down. There was no warning light illuminated. The failure had occurred several times and now occurred whenever the cruise control was activated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure; however, the contact was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,434.
10/27/2025
STRUCTURE:BODY
1 Report1% of totalPreviewing the first 1 complaint summaries.
I was riding on a suburban street and ran over a branch I did not see due to rain and darkness. I went back and looked at the incident and the branch did not seem like it was that big but I quickly lost power and my car stalled and I could not get it restarted. I later found out that that branch took out my hybrid battery connection under the car which rendered the car useless. It is a 5000 fix. I don't know why such an important part is exposed under the undercarriage of an AWD SUV. I was traveling at 27 MPH. If I had been on a highway it would have been very dangerous to have stalled out so fast. Once it was stalled the battery drained very fast from me running my hazards so that the tow truck driver had to jump it to get it to go from neutral to park and my parking brake is electric so I couldn't activate the parking brake either. I would also like to say that the headlights on this car are severely underpowered.
11/8/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2024 Hyundai Santa Fe?
Are complaints about the 2024 Hyundai Santa Fe a serious warning sign?
How should buyers use complaint data for the 2024 Hyundai Santa Fe?
Are complaints about the 2024 Hyundai Santa Fe severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Hyundai Santa Fe: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 100
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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