2012 Hyundai Santa Fe Owner Complaints

THE VEHICLE ENGINE STALLED RANDOMLY DURING DRIVING, TOTAL 4 TIMES, ALMOST CAUSING 4 ACCIDENTS. THE DEALER MECHANIC INSPECTED THE VEHICLE BUT COULD NOT FIND THE CAUSES FOR THIS PROBLEM AND THEREFORE WAS UNABLE TO FIX IT, LEAVING THE VEHICLE IN A STATUS WITH TREMENDOUS SAFETY CONCERNS. *TR

8/7/2012

I WAS DRIVING ON THE FREEWAY, AND NOTICED A TICKING SOUND. OVER 2 MILES IT BECAME PROGRESSIVELY WORSE UNTIL IT WAS A LOUD KNOCKING. I HAD TO EXIT ONE FREEWAY, AND MERGE TO ANOTHER, BEFORE I COULD GET TO AN ACTUAL EXIT. UPON TRYING TO ACCELERATE TO SPEED TO MERGE, THE KNOCK BECAME SEVERE, I LOST COMPRESSION, AND THE SUV DIED. THERE WAS A PUFF OF SMOKE OUT OF THE EXHAUST AND I ROLLED TO THE SHOULDER. AFTER BEING TOWED TO THE DEALERSHIP I FOUND OUT THAT THE #4 ROCKER ARM HAD SHOT THROUGH THE ENGINE BLOCK CAUSING A HOLE IN THE ENGINE. *TR

8/9/2012

DRIVER WAS PULLING INTO A PARKING SPACE WHEN SANTA FE SUDDENLY SURGED OR LUNGED FORWARD AND TO THE RIGHT CAUSING CAR TO JUMP OVER A CONCRETE BUMPER AND INTO ANOTHER CAR PARKED AT A 90-DEGREE ANGLE. AFTER THE ACCIDENT INVESTIGATION WAS CLEARED DRIVER PROCEEDED TO THE LOCAL DEALERSHIP. ENROUTE THE SANTA FE WOULD NOT SHIFT OUT OF LOW GEAR. DEALER CLAIMED THE EVENTS COULD NOT BE DUPLICATED. *TR

11/2/2011

WHILE CHANGING LANES, THERE WAS A SUDDEN LACK OF RESPONSE WHILE I WAS PRESSING ON THE ACCELERATOR. THIS ONLY LASTED A MILLISECOND BUT WAS ENOUGH THAT I STARTED TO PRESS DOWN TO COMPLETE THE CHANGE WHEN THROTTLE RESPONSE RETURNED. I HAVE HAD THIS HAPPEN ABOUT A DOZEN TIMES IN THE 3 MONTHS SINCE PURCHASING THIS AUTO. *JS

6/7/2012

DRIVER WAS PULLING INTO A PARKING SPACE WHEN SANTA FE SUDDENLY SURGED OR LUNGED FORWARD AND TO THE RIGHT CAUSING CAR TO JUMP OVER A CONCRETE BUMPER AND INTO ANOTHER CAR PARKED AT A 90-DEGREE ANGLE. AFTER THE ACCIDENT INVESTIGATION WAS CLEARED DRIVER PROCEEDED TO THE LOCAL DEALERSHIP. ENROUTE THE SANTA FE WOULD NOT SHIFT OUT OF LOW GEAR. DEALER CLAIMED THE EVENTS COULD NOT BE DUPLICATED. *TR

11/2/2011

I PULLED INTO A PARKING LOT, IN FRONT OF A BAKERY, AND STOPPED TO ALLOW A CAR TO LEAVE A PARKING SPOT. I THEN PROCEEDED TO PULL INTO THE VACANT PARKING SPOT AND WHEN I APPLIED THE BRAKES, THE VEHICLE SOUNDED LIKE IT WAS ACTUALLY GUNNING INTO A HIGHER GEAR, AND AS I WAS PUSHING HARDER DOWN ON THE BRAKE WITH MY RIGHT FOOT THE VEHICLE JUMPED THE SIDEWALK IN FRONT OF THE BAKERY. I PROCEEDED TO APPLY BOTH MY FEET TO THE BRAKES IN HOPES THAT THE VEHICLE WOULD STOP, AND IT DID. THANKFULLY NO ONE WAS INJURED AND THE VEHICLE STOPPED BEFORE ENTERING THE BAKERY WINDOW. I CALLED THE DEALERSHIP AND ARRANGED FOR THEM TO TOW IT TO THEIR MECHANICS DEPARTMENT. *TR

7/26/2012

I PULLED INTO A PARKING LOT, IN FRONT OF A BAKERY, AND STOPPED TO ALLOW A CAR TO LEAVE A PARKING SPOT. I THEN PROCEEDED TO PULL INTO THE VACANT PARKING SPOT AND WHEN I APPLIED THE BRAKES, THE VEHICLE SOUNDED LIKE IT WAS ACTUALLY GUNNING INTO A HIGHER GEAR, AND AS I WAS PUSHING HARDER DOWN ON THE BRAKE WITH MY RIGHT FOOT THE VEHICLE JUMPED THE SIDEWALK IN FRONT OF THE BAKERY. I PROCEEDED TO APPLY BOTH MY FEET TO THE BRAKES IN HOPES THAT THE VEHICLE WOULD STOP, AND IT DID. THANKFULLY NO ONE WAS INJURED AND THE VEHICLE STOPPED BEFORE ENTERING THE BAKERY WINDOW. I CALLED THE DEALERSHIP AND ARRANGED FOR THEM TO TOW IT TO THEIR MECHANICS DEPARTMENT. *TR

7/26/2012

STOPPED AT A RED LIGHT THE BRAKES FAILED TO WORK. *TR

9/24/2012

WHILE DRIVING I SMELLED ELECTRICAL SMOKE, PARKED CAR SHUT OFF ENGINE, OPENED HOOD AND FOUND AN ELECTRICAL MOTOR OF SORTS ON FIRE. *TR

9/24/2012

VEHICLE STALLED AS TURNING INTO DRIVEWAY OF SHOPPING COMPLEX. THE STEERING WHEEL FROZE AS I WAS TRYING TO TURN LEFT. IN THE DASHBOARD, NO LIGHTS ON EXCEPT "MALFUNCTION INDICATOR" LIGHT WAS LIT. RESTARTED CAR AND DROVE ON, THE "MALFUNCTION LIGHT" GOT TURNED OFF, CAME HOME AND THEN CALLED DEALER. DROVE TO DEALER BUT THEY COULD NOT DIAGNOSE THE ISSUE SINCE THE LIGHT WAS NOT ON AND SO NO CODE CAN BE FOUND. CAR IS LESS THAN 3 MONTHS OLD AND NOT EVEN 3000 MILES ON THE CAR. I FEEL THIS CAR IS NOT SAFE UNLESS HYUNDAI TAKES CARE OF THE PROBLEM. NOT DIAGNOSING AND ADDRESSING THE ISSUE MAKES ME CONCERNED. IF CAR STALLS WHILE DRIVING THEN THAT IS VERY DANGEROUS AS IT CAN CAUSE AN ACCIDENT SUCH AS CAR HITTING FROM BEHIND. I AM VERY MUCH CONCERN WITH SUCH A PROBLEM FOR CAR AS NEW AS MINE. *TR

11/1/2012

ENGINE DIED WHEN SLOWING DOWN - COMING TO A STOP OR MAKING TURNS APPROXIMATELY 8 TIMES SINCE THE TIME OF PURCHASE. FIRST TIME WAS WHEN COMING DOWN AN INCLINE TO A STOP SIGN. THE NEXT TIME HAPPENED WHEN MAKING A TURN AROUND A CORNER ON A RESIDENTIAL STREET. SINCE THAT FIRST TIME, SERVICE DEALER CHECKED FOR RECALLS, BUT THERE WERE NONE., IT RANDOMLY HAPPENS, NORMALLY WHEN SLOWING DOWN FROM TRAVELING SPEEDS OF 45 MI/HR OR SLOWER. I HAVE BEEN DOING MORE HIGHWAY DRIVING AND I AM STARTING TO GET SCARED THAT THIS COULD BE A REAL SAFETY ISSUE. THE NEXT TIME I BROUGHT THIS UP TO THE DEALER, MAY 2013, THE SERVICE DEALER CHECK COMPUTER FOR CODES BUT DIDN'T FIND ANY. NOW, WHEN I BROUGHT IN FOR MAINTENANCE IN AUGUST 2013, SAME THING, MENTIONED IT HAD DIED 2 TIMES SINCE MAY 2013, ALL IN SIMILAR SITUATIONS AND RANDOMLY/COMPUTER CHECKED AND NO CODES.. TODAY, SEPTEMBER 7, 2013. IT JUST HAPPENED AGAIN AND THIS TIME AS I WAS MAKING A RIGHT HAND TURN FROM A BUSY STREET (45 MILES/HR WHEN IT DIED- NO POWER STEERING. GOOD THING I WAS ABLE TO COME TO A STOP BEFORE CROSSING THE MEDIAN INTO ONCOMING TRAFFIC AND NO ONE WAS RIGHT BEHIND ME. I WAS ABLE TO RESTART THE ENGINE AND DROVE VERY CAUTIOUSLY HOME! PLAN ON BRINGING IT IN AND LEAVING IT WITH THE DEALER ASAP.

9/7/2013

PLEASE INVESTIGATE THE HYUNDAI LINE OF CARS. I WAS DRIVING THIS CAR THAT I OWNED. I HAD JUST DRIVEN 140 MILES, AND I WAS ON CITY STREETS MAKING MY WAY TO THE INLAWS. I STOPPED AT A STOP SIGN AND AS I ACCELERATED AND PROCEEDED TO MAKE A RIGHT TURN ON TO ANOTHER CITY STREET, THE ENGINE COMPLETELY DIED. I NOTICED IT WHEN MY POWER STEERING LOCKED UP, I HAD NO BRAKES AND I WAS HEADED RIGHT TOWARD A HOME'S FRONT DOOR. I WAS ABLE TO STOP THE CAR WHEN IT HIT THE CURB DEAD ON. I THEN PUT THE CAR IN TO PARK AND TURNED THE CAR BACK ON AND IT FIRED UP RIGHT AWAY. I REALLY BELIEVE THAT HYUNDAI HAS THE SAME PROBLEM AS GM. THERE WAS NOTHING WRONG WITH THE CAR AFTER THAT AND I COULD NOT DUPLICATE THE INCIDENT. I TRADED THE CAR IN A FEW DAYS LATER BECAUSE I REFUSE TO DRIVE IT. IF YOU GOOGLE THE PROBLEM, I WAS ABLE TO TRACE IT BACK AT LEAST 11 YEARS. HOW CAN YOU TRUST A CAR THAT WHERE THE ENGINE WILL JUST TURN OFF SPORADICALLY. DEALERSHIP CLAIMS "THEY'VE NEVER HEARD OF SUCH A THING..." LIES. THE KNOW ABOUT IT, THEY JUST HAVEN'T DONE ANYTHING ABOUT IT. I SERIOUSLY THINK THERE NEEDS TO BE AN INVESTIGATION IN TO THIS VEHICLE. I SAW STORIES OF PEOPLES HYUNDAIS DYING ON THE FREEWAY. THEY COULD HAVE BEEN KILLED. ONE LADY SAID THAT SHE WAS TOLD NEXT TIME IT HAPPENS TO LEAVE THE CAR AS IS AND THEY WILL TOW IT AND CHECK IT OUT. THEY TOWED IT AFTER IT DIED AND NOTHING. THAT'S WHAT LEADS TO ME BELIEVE THAT IN THIS VEHICLE, THE KEY CAN ALSO BECOME DISENGAGED WHILE DRIVING. SIMILAR IF NOT EXACTLY TO THE PROBLEMS WITH THE GM. I BEG OF YOU TO INVESTIGATE!!! *TR

4/24/2014

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE LOW BEAM HEADLIGHTS ILLUMINATED, THE CONTACT EXPERIENCED EXTREMELY POOR VISIBILITY. WHEN THE CONTACT DROVE DOWN A HILL, SHE STATED THAT THE HEADLIGHTS PROVIDED LIMITED VIEW. THE HIGH BEAM HEADLIGHTS HAD TO BE ILLUMINATED IN ORDER TO SEE THE ROAD CLEARLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 08/23/12*LJ UPDATED 08/23/12

6/26/2012

WHILE DRIVING HOME FROM WORK, IT GOT DARK, SO I TURNED ON THE LIGHTS ( THE LOW BEAMS) I WAS ON THE FREEWAY, THEY SEEMED FINE BUT WHEN I EXITED THE FREEWAY ONTO A DARK SURFACE ROAD, I WAS UNABLE TO SEE MORE THAN 30 FEET AHEAD OF ME . THERE WAS TOTAL BLACKNESS ABOVE THE LIGHTS. THEY ARE NOT SET PROPERLY.I LOOKED ONLINE TO RESEARCH IF OTHERS HAVE HAD THIS PROBLEM AND I FOUND OUT THAT IT IS COMMON AND PEOPLE ARE JUST DRIVING WITH THEIR HIGHBEAMS ON TO CORRECT THIS THE LOW BEAMS ARE SET AT A TERRIBLE ANGLE, IT'S CRAZY HOW BAD THEY ARE. I LIVE IN A RURAL AREA AND CAN NOT USE THE LOW BEAMS AT ALL. THEY DO NOT ILLUMINATE FAR ENOUGH INTO THE DISTANCE TO MAKE DRIVING AT NIGHT , SAFE. I PURCHASED THIS CAR FROM A DEALER 11 DAYS AGO. I DID NOT TEST DRIVE THE CAR AT NIGHT, HAD I DONE SO I WOULD HAVE ASKED TO HAVE THE LIGHTS ADJUSTED.I WOULD LIKE YOU TO LOOK INTO THIS, AS I BELIEVE THIS MODEL VEHICLE SHOULD BE RECALLED TO HAVE THE HEAD LIGHT ADJUSTMENT FIXED IN ORDER TO DRIVE SAFELY AT NIGHT AND AS NOT TO BLIND OTHER DRIVERS BY DRIVING WITH THE HIGH BEAMS ON.

5/24/2015

IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR

1/11/2013

IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR

1/16/2013

DRIVER WAS PULLING INTO A PARKING SPACE WHEN SANTA FE SUDDENLY SURGED OR LUNGED FORWARD AND TO THE RIGHT CAUSING CAR TO JUMP OVER A CONCRETE BUMPER AND INTO ANOTHER CAR PARKED AT A 90-DEGREE ANGLE. AFTER THE ACCIDENT INVESTIGATION WAS CLEARED DRIVER PROCEEDED TO THE LOCAL DEALERSHIP. ENROUTE THE SANTA FE WOULD NOT SHIFT OUT OF LOW GEAR. DEALER CLAIMED THE EVENTS COULD NOT BE DUPLICATED. *TR

11/2/2011

ON TWO SEPARATE OCCASIONS, MY 2012 HYUNDAI SANTA FE STALLED, FOR NO APPARENT REASON, CAUSING LOSS OF STEERING, WHEEL CONTROL, AND BRAKES. ON THE FIRST OCCASION, I WAS DRIVING THROUGH A MALL PARKING LOT. WHILE MAKING A LEFT TURN AND ATTEMPTING TO DRIVE DOWN A ROW OF PARKING SPOTS, MY CAR STALLED AND I WAS UNABLE TO TURN THE STEERING WHEEL, BRAKE OR GUIDE THE VEHICLE. ON THE SECOND OCCASION, I WAS TURNING LEFT DOWN THE STREET TO MY HOME. AGAIN, WITHOUT WARNING, THE CAR STALLED, VARIOUS LIGHT ELIMINATED ON THE DASH, AND I LOST COMPLETE CONTROL OF THE VEHICLE. I HAD NO ADVANCED WARNING AND THE CAR OTHERWISE SEEMED TO BE RUNNING NORMALLY. *TR

9/21/2014

ON THURSDAY MAR 22 2012 I WAS DRIVING MY HYUNDAI SANTA FE SE AWD WITH 2400 MILES ON IT IN TWO WAY DOWN HILL ROAD WITH A SPEED OF 20 TO 25 MILES PER HOUR THAN ALL OF SUDDEN WITHOUT ANY WARNING OR ANY SIGN THE CAR JUST DIE ON ME I TRIED TO TURN IT BACK ON IT DID TURN ON SO NEXT DAY I TOOK IT TO HYUNDAI DELEAR IN SAN JOSE CALIFORNIA THEEY CHECKED IT AND SAID THEY COULDN'T FIND NOTHING WRONG WITH SO I AM KIND OF CONCERN ABOUT MY SAFETY AND MY FAMILY IF THIS DOES HAPPEN AGAIN. *TR

3/25/2012

1ST OF MANY TOTAL ENGINE DE-POWERMENTS HAPPENED AT A STOP SIGN, GOING APPROX.15 MPH. I HAD FILLED THE GAS TANK AND AT THE FIRST STOP SIGN I CAME TO, THE ENGINE CHECK LIGHT CAME ON; AND IT DIED, POWERLESS. I COASTED TO MY DESTINATION (LESS THAN A BLOCK AWAY) AND CALLED MY SERVICE REP AT DANBURY HYUNDAI (CT). SHE TOLD ME IT WAS DUE TO AN INCORRECT GAS CAP REPLACEMENT, TO UNDO THE GAS CAP AND START THE CAR. IT WORKED. AFTER THE FIRST EPISODE, THIS ABSOLUTE POWERING DOWN OF EVERYTHING, BRAKE, STEERING, CONTROL; HAPPENED SO OFTEN, IT BECAME ROUTINE. GAS TANK FILLING HAD NO BEARING-BUT IT HAPPENED AT STOP LIGHTS OR STOP SIGNS, SO I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND RESTART IT. ALL THAT CONFIDENCE EVAPORATED YESTERDAY. I WAS DUE TO GET ON THE HIGHWAY AND DRIVE ABOUT 45 MINUTES ON A COMBINATION OF HIGHWAY AND THRUWAY TO MY DAUGHTER'S. I WAS ON A BUSY LOCAL ROAD THAT PASSES THROUGH DANBURY WHEN THE CAR'S ENGINE LIGHT CAME ON, WITHOUT ME BEING AT A STOP SIGN OR RED LIGHT, OR EVEN BRAKING FOR ANY REASON, AND I LOST ALL CONTROL OF THE VEHICLE. THIS HAPPENS SO SUDDENLY, I MIGHT ADD, THAT YOU HAVE NO TIME TO EVEN ACTIVATE THE EMERGENCY FLASHERS, OR DO ANYTHING BESIDES GRAB THE WHEEL WITH BOTH HANDS AND TRY TO GET OVER AS FAR TO THE RIGHT AS POSSIBLE TO AVOID BEING HIT FROM BEHIND. I NARROWLY ESCAPED BEING REAR ENDED BY A DUMP TRUNK DIRECTLY BEHIND ME. I PUT THE CAR INTO PARK, STARTED IT UP, AND CALLED MY SERVICE DEPT. AT HYUNDAI. I EXPLAINED THAT THIS HAPPENED AGAIN, SINCE I HAD ORIGINALLY TOLD THEM WHEN I HAD THE CAR SERVICED IN MAY OF 2014, AND THEY HAD TOLD ME THEN, THAT THEY COULDN'T DUPLICATE IT, SO THEY COULDN'T FIX IT. I EXPLAINED THAT HAD I BEEN ALREADY ON THE THRUWAY I WOULD BE DEAD INSTEAD OF ON THE PHONE. I CAME HOME CALLED MY LAWYER AND FOUND HIS ADVICE SO HELPFUL, I'M SHARING IT. GO TO BBB.COM, AUTO LINE. THEY OFFER ARBITRATION AT 0$.

6/10/2014

HI, I AM SENDING THIS PAPER DUE TO THE UNEXPECTED FLATTENED TIRE ACCIDENT ON 81 I HIGHWAY IN MAY 26, 2013 2 PM. THE TIRE WAS SUDDENLY FLATTENED WHILE I WAS DRIVING IN 65~75 MPH, SO IT WAS A LIFE THREATENING ACCIDENT. I REALLY DIDN'T EXPECT THIS TO HAPPEN BECAUSE I HAD AN INSPECTION IN MAGUIRE A WEEK BEFORE THE ACCIDENT OCCURRED. AT FIRST, I THOUGHT THAT MY TIRE GOT IMPALED BY THE NAIL; HOWEVER, THE INSPECTOR IN MAGUIRE COULDN'T FIND ANY NAIL. SURPRISINGLY, THE TIRE WASN''T LEAKING ANYMORE AFTER IT WAS REFILLED AGAIN. HE AND HIS CO-WORKER TRIED IT SEVERAL TIMES TO MAKE SURE IT WASN'T LEAKING, AND IT SURE WASN'T LEAKING ACCORDING TO THEIR SEVERAL ATTEMPTS. I ASKED MAGUIRE TO TAKE RESPONSIBILITY FOR THIS WEIRD ACCIDENT, BUT THEY SAID THAT THE FAULT IS TO HYUNDAI NOT THEM, WHILE HYUNDAI CUSTOMER SERVICE TOLD ME THAT THE RESPONSIBILITY IS KUMHO TIRE'S. THEREFORE, I ASKED KUMHO TO TAKE RESPONSIBILITY FOR MY ACCIDENT AND ASKED THE MONEY FOR THE REPAIRING COST OF MY CAR. THEY FIRST CLAIMED THAT THE TIRE HAS NO TECHNICAL PROBLEM SINCE THERE IS NO MORE AIR LEAKING, SO THEY CAN'T PAY THE REPAIRMENT COST. NONETHELESS, THE TIRE WAS FLATTENED, WHICH IS AN UNCHANGEABLE FACT, SO I ASKED ONCE MORE TO TAKE RESPONSIBILITY OF MY ACCIDENT. AFTER SEVERAL ATTEMPTS, THEY FINALLY AGREED TO INSPECT THE TIRE AND SEND TWO TIRES TO ME. I ALSO AGREED AT FIRST, BUT I FIGURED THAT I CAN''T REALLY TRUST THEM FOR AN HONEST INSPECTION. I FOUND SIMILAR 'FLATTENED TIRE CASES IN THE INTERNET, SO I DECIDED TO SEND IT TO NHSTA FOR ACCURATE AND THROUGH INSPECTION. PLEASE HELP ME AND MANY OTHER PEOPLE WHO HAVE SIMILAR CASES TO FIND A REASON FOR A "'NO HOLE, YET SOMEHOW FLATTENED TIRE. THANK YOU. P.S I HAVE INSPECTION PAPERS THAT I GOT BEFORE AN ACCIDENT AND AFTER THE ACCIDENT. I WILL ATTACH THESE PAPERS AND SEND A TIRE IF YOU NEED A CLOSE INSPECTION. *TR

5/30/2013

KUMHO SOLUS KL21 TIRES SIZE 235/65 R17 SHOWING SIDEWALL CRACKING AT 23,000 MILES. I HAVE PROPERLY MAINTAINED (ROTATED, INFLATED, BALANCED, ALIGNMENT) THE TIRES. ALL 4 ARE SHOWING SIDEWALL CRACKING. I HAVE 2 OTHER CARS THAT HAVE BEEN EXPOSED TO THE SAME CONDITIONS WITH TIRES THAT ARE AT LEAST 2 YEARS OLDER THAT ARE NOT SHOWING SIDEWALL CRACKING. CONCERNED ABOUT POTENTIAL BLOW-OUT AT HIGH SPEED. *TR

1/22/2014

JUST BOUGHT THIS CAR TWO MONTHS AGO. AT RANDOM, AND WHEN MAKING A LEFT ONTO A BUSY STREET, ACCELERATING FROM A STOP LIGHT, THERE IS A HESITATION AND A VERY QUICK SHUT DOWN WHEN ACCELERATING. IT RE-ENGAGES JUST IN TIME TO PREVENT A POTENTIAL CRASH. I TALKED TO THE HYUNDAI MECHANIC ABOUT THIS. THEY TEST DROVE IT, BUT SINCE THE PROBLEM IS RANDOM, IT WOULD MAKE SENSE THAT THEY WEREN'T ABLE TO DETECT IT DURING THE TEST DRIVE. THE PROBLEM ISN'T MAJOR FOR NOW BUT ALL IT TAKES IS ONE EVENT TO MAKE IT SO. I WAS RELIEVED TO SEE OTHER COMPLAINTS OF THE SAME PROBLEM ON THIS WEBSITE. *TR

6/9/2013

1) HISTORICAL DETAILS / EVENT: WHEN I BOUGHT THE CAR (AUGUST, 2012) I NOTICED THE OCCASIONAL STICKING OF THE THROTTLE AND WHEN PRESSING THE BREAK THE CAR WOULD SEEM TO WANT TO ACCELERATE - THIS WOULD HAPPEN ONCE EVERY THREE MONTHS: THE DEALER SAID THEY COULDN'T FIND ANYTHING. 2) RECENT EVENT: ON 07/07 WHILE DRIVING AT 45MPH THE CAR IMMEDIATELY STARTED SLOWING DOWN TO LESS THEN 10MPH AND THE CHECK-ENGINE-LIGHT CAME ON. AFTER PULLING OVER AND SITTING FOR A WHILE THE CAR WOULD GO UP TO 30MPH - 40MPH: OVER THAT AND IT WOULD OCCUR AGAIN. PER THE DEALER - DROVE IT TO THEM. ON THE WAY - THIS SLOW DOWN OCCURRED MULTIPLE TIMES BETWEEN 30-40MPH, ONCE WHILE SLOWING / BREAKING - THE CAR IMMEDIATELY ACCELERATED (RPM OVER 2500) AND I ALMOST HAD A MAJOR ACCIDENT. DEALER DIAGNOSED IT AS A KNOWN ISSUE RELATED TO TSB: 13 FL 002 (THROTTLE BODY BORE CARBON FOULING / P2106/P2110 LIMPHOME MODE / P0638 THROTTLE ACTUATOR CONTROL RANGE AND THAT THE BREAK ISSUE WAS DUE TO EXCESSIVE BREAK BOOSTER AIR CAUSING THE THROTTLE ASSEMBLY TO LOCK OPEN. DEALER CLAIMED ISSUE WAS KNOWN BUT NOT SEEN OFTEN AND NEVER REPEATED. HAD CAR ALL DAY TO FIX (FINISHED: 07/08). ASKED DEALER ABOUT OTHER TSBS IN THE DATABASE AND WAS TOLD NONE OF THEM APPLIED OR WERE APPLICABLE. 3) RECENT EVENT: ON 07/08 AFTER LEAVING THE DEALER, GOT 9 MILES OF DRIVING WHEN IT OCCURRED AGAIN AFTER MAKING A 25MPH RIGHT TURN AND ACCELERATING TO 40MPH [ALMOST WAS READ-ENDED BY A TRUCK]. DEALER NOW CLOSED FOR THE EVENING. WILL BE CONTACTING DEALER FIRST THING ON 07/09 AND DEMANDING FIX AND/OR REPLACEMENT - AS THIS IS NOW MULTIPLE TIMES WITH THE DEALER DENYING THE SEVERITY OF THIS. *TR

7/8/2013

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE BRAKE PEDAL WAS ENGAGED; THERE WAS A DELAYED RESPONSE AND SHE ALSO HEARD A SQUEAKY NOISE. IN ADDITION, THE PEDAL EXTENDED TO THE FLOOR ABRUPTLY AND THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED INTERMITTENTLY AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE TECHNICIAN STATED THE DEFECT WAS A COMMON ISSUE. THERE WAS A RECALL RELATED TO THE BRAKE MALFUNCTION ASSOCIATED WITH THE 2011 MODEL YEAR VEHICLES UNDER NHTSA RECALL CAMPAIGN NUMBER 10V613000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION DISC: CALIPER). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.

12/5/2011

WHILE DRIVING ON AN OVERPASS AND TURNING TO THE LEFT, I HAD JUST APPLIED THE BRAKES AND WAS APPLYING THE GAS AS I HAD TO GET ONTO THE INTERSTATE. I NOTICED THE CAR DECELERATED, I HAD NO BRAKING POWER AND IT WAS VERY DIFFICULT TO STEER THE CAR SO I COASTED TO THE SIDE OF THE ROAD. I ALMOST GOT REAR ENDED BY SEVERAL CARS BEHIND ME. ALL THE LIGHTS WERE ON THE CAR BUT IT SEEMED DEAD. I TURNED THE KEY OFF AND PUT THE CAR IN PARK. WHILE TALKING TO MY HUSBAND, I TURNED THE CAR ON AND IT STARTED AND OFF I DROVE OFF WITH NO FURTHER PROBLEMS. WHAT'S WORSE IS THAT DAY I HAD MY TWO LITTLE GIRLS AND MY MOTHER IN THE CAR. I HAD TO CONTINUE TO DRIVING SINCE WE WERE ON OUR WAY TO AN IMPORTANT DOCTORS APPOINTMENT. I CAN'T IMAGINE IF I WERE ON THE INTERSTATE AT 70 MILES AN HOUR. WHEN I CALLED TO MAKE AN APPOINTMENT WITH HYUNDAI SERVICE THEY ACTED LIKE IT HAS NEVER HAPPENED BEFORE. *TR

12/4/2012

WHILE DRIVING I SMELLED ELECTRICAL SMOKE, PARKED CAR SHUT OFF ENGINE, OPENED HOOD AND FOUND AN ELECTRICAL MOTOR OF SORTS ON FIRE. *TR

9/24/2012

WHILE STOPPED AT A RED LIGHT ON AN INCLINE, VEHICLE DID NOT MOVE WHEN GAS PEDAL WAS PRESSED. IT FELT LIKE THE CAR HAD STALLED OUT BUT THE RPM'S WERE STILL BETWEEN 1 AND 2. WHEN I PRESSED HARDER ON THE GAS THE CAR LURCHED FORWARD. THIS HAS HAPPENED SEVERAL TIMES AND IS NOW HAPPENING MORE OFTEN, NOT ALWAYS ON AN INCLINE OR WHEN TEMPERATURE OR ENGINE IS COLD. TAKING TO DEALER FOR REPAIR BUT TOLD IF THEY CAN'T DUPLICATE THEY CAN'T DO ANYTHING ABOUT IT. I HAVE ONLY OWNED THIS CAR 4 MONTHS AND WANT TO GET RID OF IT BECAUSE I'M AFRAID TO DRIVE IT NOW. NOT SURE IF ITS A PROBLEM WITH THE TRANSMISSION OR FUEL SYSTEM BUT SOMETHING IS DEFINITELY NOT RIGHT. HOPE IT HAPPENS FOR THE DEALER SO IT CAN BE FIXED. *TR

2/23/2015

ENGINE WOULD INTERMITTENTLY RUN ROUGH, SPUTTER AND CHOKE WHILE DRIVING. *TR

9/24/2012

I HAVE BEEN HAVING CONTINUOUS ISSUES WITH A LOUD "CLUNK" WHEN MY CAR IS PLACED IN REVERSE, TURNING, SHIFTING GEARS. IT'S INTERMITTENT, BUT LOUD AND HARD ENOUGH THAT IT FEELS AS THOUGH THE VEHICLE HAS BEEN HIT. THE CAR DOES NOT KICK OFF ANY CODES, HOWEVER A NUMBER OF OTHER SANTA FE OWNERS HAVE HAS THE SAME ISSUE AND EVENTUALLY NEEDED TO HAVE THE TRANSMISSION REPLACED.

12/5/2017

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,347. ..UPDATED 01-10-14 *BF

11/22/2013

TL- THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND COMING UPON A RED LIGHT, THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY APPLYING THE BRAKES. THE CONTACT INDICATED THAT WHILE PRESSING THE BREAK PEDAL THE VEHICLE INITIALLY SLOWED DOWN BUT THE VEHICLE WOULD NOT STOP CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CONTACT ALSO INDICATED THAT THE AIRBAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,000. JFT

2/10/2014

2012 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES ON VEHICLE. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT AND THE RIGHT REAR TIRE BLEW OUT, WITHIN 1/4 MILE OF EACH OTHER. CONTROLLING THE SUV BECAME DIFFICULT, BUT SHE MANAGED TO PULL OVER SAFELY ON TWO MANGLED, DEAD FLAT, SHREDDED TIRES. THE ROADWAY SHE WAS TRAVELING WAS CLEAR OF DEBRIS, POTHOLES, ETC. THE SUV WAS DAMAGED AND THE TWO TIRES WERE UN-SALVAGEABLE. UPDATED 05/07/14 UPDATED 05/20/14

4/30/2013

KUMHO SOLUS KL21 TIRES SIZE 235/65 R17 SHOWING SIDEWALL CRACKING AT 23,000 MILES. I HAVE PROPERLY MAINTAINED (ROTATED, INFLATED, BALANCED, ALIGNMENT) THE TIRES. ALL 4 ARE SHOWING SIDEWALL CRACKING. I HAVE 2 OTHER CARS THAT HAVE BEEN EXPOSED TO THE SAME CONDITIONS WITH TIRES THAT ARE AT LEAST 2 YEARS OLDER THAT ARE NOT SHOWING SIDEWALL CRACKING. CONCERNED ABOUT POTENTIAL BLOW-OUT AT HIGH SPEED. *TR

1/22/2014

A PASSENGER IN THE BACK SEAT WENT TO PUT ON HER SEATBELT AND FOUND THAT THE SHOULDER HARNESS JUST CAME APART MAKING IT COMPLETELY UNUSABLE AND UNSAFE. I WENT TO THE DEALER, FITZGERALD HYUNDAI AND REPORTED THE PROBLEM, EXPECTING THEM TO FIX IT BUT I WAS TOLD IT WAS MY PROBLEM AND I WOULD HAVE TO PAY TO HAVE IT FIXED. I WAS SHOCKED AS I BELIEVED THAT A SEAT BELT MALFUNCTION WAS A SAFETY ISSUE THAT ANY DEALER WOULD TAKE IMMEDIATE RESPONSIBILITY FOR. WHEN I INSISTED THAT THE I DID ABSOLUTELY NOTHING TO CAUSE THE MALFUNCTION AND THE DEALERSHIP SHOULD FIX IT I WAS TOLD THAT THEY WOULD HAVE TO CHECK IT OUT WITH A HIGHER MANAGEMENT LEVEL AND WOULD GET BACK TO ME. I HAVE HAD NO FOLLOW UP FROM FITZGERALD. I FOLLOWED UP TWICE BY EMAIL ONCE USING THEIR OWN WEBSITE FORM HOPING THAT WOULD GET A RESPONSE, BUT STILL NOTHING. I AM NOW CONCERNED THAT THIS ISSUE WITH THE SEATBELT MAY BE A PROBLEM WITH OTHER HYUNDAI OWNERS SO I AM REPORTING THE PROBLEM. I DO NOT USE MY BACK SEAT FOR PASSENGERS VERY OFTEN BUT NEVERTHELESS I FEEL A SEATBELT MALFUNCTION IS A SAFETY CONCERN OF HIGH PRIORITY AND SOMETHING THAT A DEALER SHOULD TAKE CARE OF IMMEDIATELY AND THERE SHOULD BE NO DISPUTE! *TR

7/5/2014

THE MIDDLE SEAT (PASSENGER) DRIVER'S SIDE SHOULDER SEAT BELT CAME APART WHEN A PASSENGER TRIED TO BUCKLE UP. THE PASSENGER PULLED THE SHOULDER STRAP OUT TO PULL AROUND AND BUCKLE TO THE SEAT LATCH WHEN THE LATCH PLATE JUST SLIDE RIGHT OFF OF THE BELT. THERE WAS NOTHING SECURING THE SHOULDER STRAP. IT JUST CAME APART. I WENT TO THE DEALERSHIP TO HAVE THE PROBLEM CHECKED OUT AND FIXED AS I WAS CERTAIN IT WOULD BE COVERED UNDER THE CAR'S WARRANTY. I WAS SHOCKED TO FIND OUT THAT I WOULD HAVE TO PAY A COUPLE OF HUNDRED DOLLARS TO HAVE THE SEAT-BELT FIXED! HOW COULD THE DEALER/MANUFACTURER NOT BE RESPONSIBLE FOR A SEAT-BELT MALFUNCTION? I STILL HAVE THE SEAT-BELT PROBLEM AS I BELIEVE THAT HYUNDAI SHOULD FIX IT AND NOT CHARGE ME. IF THIS HAPPENED TO ME, THEN I FEEL THAT IT PROBABLY HAS HAPPENED TO OTHER VEHICLE OWNERS SO I AM TRYING TO FIND OUT IF THIS IS A WIDER SPREAD PROBLEM THAN JUST A FLUKE WITH ME. *TR

8/21/2014

FRONT COIL SPRING RUSTED AND BROKE; IT RUBBED AGAINST MY TIRE. NOT SURE HOW TIRE DID NOT RUPTURE WHILE I WAS DRIVING ON I-95. THE OTHER FRONT COIL SPRING WAS RUSTED, BUT IT DID NOT BREAK YET. CLEARLY THIS PART IS DEFECTIVE. COIL HAD PLASTIC SLEEVE ON IT, WATER MUST COLLECT UNDERNEATH AND RUST IT OUT. CREATED CASE NUMBER 11066195 WITH HYUNDAI, BUT THEY HAVE NOT ACKNOWLEDGED ANY RESPONSIBILITY, DESPITE MY REPEATED CONCERNS ABOUT SAFETY. THEY ALSO WOULD NOT REIMBURSE ME FOR REPAIR BECAUSE 'IT WAS OUTSIDE WARRANTY' AND THAT I WENT TO MY FAMILY MECHANIC (DUE TO LACK OF RESPONSIVENESS FROM HYUNDAI). I SAW ONLINE THAT HYUNDAI HAS HAD A HISTORY OF DEFECTIVE FRONT COIL SPRINGS (EVEN AS RECENT OF 2018), YET THEY HAVE NOT TAKEN MY COMPLAINT SERIOUSLY.

3/19/2018

FRONT SPRINGS RUSTED, CALL RECALLED DUE TO UNDERCARRIAGE RUST, RUB AGAINST TIRE, VERY DANGEROUS HYNDAI OF TURNERSVILLE HAS VEHICLE NOW WAITING TO SEE IF HYUNDAI CORPORATE WILL FIX THIS ISSUE FREE OF CHARGE

5/5/2018

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE LOW BEAM HEADLIGHTS ILLUMINATED, THE CONTACT EXPERIENCED EXTREMELY POOR VISIBILITY. WHEN THE CONTACT DROVE DOWN A HILL, SHE STATED THAT THE HEADLIGHTS PROVIDED LIMITED VIEW. THE HIGH BEAM HEADLIGHTS HAD TO BE ILLUMINATED IN ORDER TO SEE THE ROAD CLEARLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 08/23/12*LJ UPDATED 08/23/12

6/26/2012

WE WERE ON A AN EXTENDED TRIP AND HAD PROGRAMMED THE GPS TO TAKE US TO A REMOTE POINT WE HAD NEVER BEEN TO BEFORE. SUDDENLY THE GPS SCREEN WENT BLANK, EXCEPT FOR THE VEHICLE MARKER ICON - THIS LASTED FOR SEVERAL MINUTES. IT THEN FLASHED MULTIPLE DIRECTIONS FOR FUTURE TURNS (WHICH WERE INCORRECT), IT WENT BLANK AGAIN, AND THEN REFLASHED OTHER MULTIPLE DIRECTIONS FOR FUTURE TERMS. THIS HAPPENED SEVERAL TIMES. ULTIMATELY, THE GPS SAID WE HAD ARRIVED AT OUR DESTINATION, BUT WE WERE AT LEAST 30 MILES FROM ONE OF THE POINTS ALONG THE WAY TO WHERE WE WERE GOING. HAD I NOT KNOWN GENERALLY WHERE TO GO, I WOULD HAVE BEEN LOST IN A REMOTE AREA WITH LITTLE OR NO OTHER PEOPLE ON THE HIGHWAY TO HELP. *TR

8/25/2013

WHILE DRIVING HOME FROM WORK, IT GOT DARK, SO I TURNED ON THE LIGHTS ( THE LOW BEAMS) I WAS ON THE FREEWAY, THEY SEEMED FINE BUT WHEN I EXITED THE FREEWAY ONTO A DARK SURFACE ROAD, I WAS UNABLE TO SEE MORE THAN 30 FEET AHEAD OF ME . THERE WAS TOTAL BLACKNESS ABOVE THE LIGHTS. THEY ARE NOT SET PROPERLY.I LOOKED ONLINE TO RESEARCH IF OTHERS HAVE HAD THIS PROBLEM AND I FOUND OUT THAT IT IS COMMON AND PEOPLE ARE JUST DRIVING WITH THEIR HIGHBEAMS ON TO CORRECT THIS THE LOW BEAMS ARE SET AT A TERRIBLE ANGLE, IT'S CRAZY HOW BAD THEY ARE. I LIVE IN A RURAL AREA AND CAN NOT USE THE LOW BEAMS AT ALL. THEY DO NOT ILLUMINATE FAR ENOUGH INTO THE DISTANCE TO MAKE DRIVING AT NIGHT , SAFE. I PURCHASED THIS CAR FROM A DEALER 11 DAYS AGO. I DID NOT TEST DRIVE THE CAR AT NIGHT, HAD I DONE SO I WOULD HAVE ASKED TO HAVE THE LIGHTS ADJUSTED.I WOULD LIKE YOU TO LOOK INTO THIS, AS I BELIEVE THIS MODEL VEHICLE SHOULD BE RECALLED TO HAVE THE HEAD LIGHT ADJUSTMENT FIXED IN ORDER TO DRIVE SAFELY AT NIGHT AND AS NOT TO BLIND OTHER DRIVERS BY DRIVING WITH THE HIGH BEAMS ON.

5/24/2015

IMPOSSIBLE TO SIT WITH BACK FULLY UP AGAINST THE SEAT BACK BECAUSE THE HEADREST PUSHES MY HEAD FORWARD SO THAT I AM LOOKING DOWN AT MY LAP INSTEAD OF STRAIGHT AHEAD. PAINFUL AND UNSAFE. I HAVE REMOVED THE HEADRESTS AND TURNED THEM AROUND.

4/20/2016