2017 Hyundai Santa Fe Sport Owner Complaints

MY NEW HYUNDAI SANTA FE HAS A HESITATION OR PAUSE PROBLEM. RANDOMLY THE ENGINE OR POWER TRAIN DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE. IT IS A DANGEROUS SAFETY PROBLEM WHEN IT HAPPENS. IF YOU ARE ENTERING A HIGHWAY, SLOWING DOWN AND THEN RE ACCELERATING, ENTERING AN INTERSECTION FROM A STOP SIGN. THE CONDITION CAN LEAVE YOU IN A PANIC SITUATION WHEN THERE IS NO RESPONSE FOR A FEW SECONDS AND THEN THE ACCELERATION KICKS IN. YOUR DRIVING TIMING CONFUSES OTHERS APPROACHING YOU. THE CONDITION HAPPENS GOING STRAIGHT OR TURNING. YOU COULD BE COMPLETELY STOPPED, ROLLING SLOWLY.. I HAVE DRIVEN THIS VEHICLE FOR 800 MILES. IT HAS A 2.0 LITER ENGINE WITH A TURBO.

4/19/2017

WITHIN DAYS OF TAKING DELIVERY, THE VEHICLE WOULD TAKE 3-4 SECONDS TO ACCELERATE FROM A STOP, AND WOULD NOT FULLY ACCELERATE UNTIL ALMOST 10 SECONDS LATER, CREATING A HUGE SAFETY ISSUES FOR TIMES WHEN SPEEDY ACCELERATION (AT INTERSECTIONS, CLOSE CALLS, ETC.) WAS PARAMOUNT. FROM THERE, THE INFOTAINMENT SYSTEM GLITCHED OUT AND WOULD NOT TURN ON UNTIL I RESTARTED THE CAR, AND IT HAD ISSUES WITH VOICE COMMANDS INTERMITTENTLY, DEFEATING THE PURPOSE OF A HANDS-FREE DEVICE (ONCE AGAIN CREATING MORE SAFETY CONCERNS). MOST REGULARLY, THE VEHICLE WOULD STRUGGLE SO BADLY TO ACCELERATE FROM 0-40, AND 50-60, AND WOULD REDLINE, CAUSING HUGE STRESS AND STRAIN ON THE VEHICLE'S POWER TRAIN. HYUNDAI TOLD ME "THIS IS NORMAL" WHICH IT IS NOT. THIS HAPPENED DAILY AT INTERSECTIONS, BACK ROADS, AND ON HIGHWAYS--IT DID NOT DISCRIMINATE. I HAD SEVERAL NEAR MISSES WHEN THE VEHICLE REFUSED TO ACCELERATE. IN FACT, JUST TODAY, I WENT TO ACCELERATE THROUGH A TURN AND HAD THE GAS PEDAL FLOORED BECAUSE IT WOULD NOT ACCELERATE PAST 10 MPH. IT TOOK A FULL 20 SECONDS TO GET UP TO SPEED. THIS HAS HAPPENED IN ALL DRIVING MODES: ECO, NORMAL, AND TURBO.

6/12/2017

The contact owns a 2017 Hyundai Santa Fe Sport. The contact was notified by a friend about NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

2/11/2022

The contact owns a 2017 Hyundai Santa Fe Sport. The contact discovered that her vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had also been notified of the recall and denied the contact's request for a loaner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Consumer received a notice in the beginning of April 2022 via mail saying the recall is being addressed and will receive another noticed as to when car will be taken in for service.

2/17/2022

MY NEW HYUNDAI SANTA FE HAS A HESITATION OR PAUSE PROBLEM. RANDOMLY THE ENGINE OR POWER TRAIN DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE. IT IS A DANGEROUS SAFETY PROBLEM WHEN IT HAPPENS. IF YOU ARE ENTERING A HIGHWAY, SLOWING DOWN AND THEN RE ACCELERATING, ENTERING AN INTERSECTION FROM A STOP SIGN. THE CONDITION CAN LEAVE YOU IN A PANIC SITUATION WHEN THERE IS NO RESPONSE FOR A FEW SECONDS AND THEN THE ACCELERATION KICKS IN. YOUR DRIVING TIMING CONFUSES OTHERS APPROACHING YOU. THE CONDITION HAPPENS GOING STRAIGHT OR TURNING. YOU COULD BE COMPLETELY STOPPED, ROLLING SLOWLY.. I HAVE DRIVEN THIS VEHICLE FOR 800 MILES. IT HAS A 2.0 LITER ENGINE WITH A TURBO.

4/19/2017

WITHIN DAYS OF TAKING DELIVERY, THE VEHICLE WOULD TAKE 3-4 SECONDS TO ACCELERATE FROM A STOP, AND WOULD NOT FULLY ACCELERATE UNTIL ALMOST 10 SECONDS LATER, CREATING A HUGE SAFETY ISSUES FOR TIMES WHEN SPEEDY ACCELERATION (AT INTERSECTIONS, CLOSE CALLS, ETC.) WAS PARAMOUNT. FROM THERE, THE INFOTAINMENT SYSTEM GLITCHED OUT AND WOULD NOT TURN ON UNTIL I RESTARTED THE CAR, AND IT HAD ISSUES WITH VOICE COMMANDS INTERMITTENTLY, DEFEATING THE PURPOSE OF A HANDS-FREE DEVICE (ONCE AGAIN CREATING MORE SAFETY CONCERNS). MOST REGULARLY, THE VEHICLE WOULD STRUGGLE SO BADLY TO ACCELERATE FROM 0-40, AND 50-60, AND WOULD REDLINE, CAUSING HUGE STRESS AND STRAIN ON THE VEHICLE'S POWER TRAIN. HYUNDAI TOLD ME "THIS IS NORMAL" WHICH IT IS NOT. THIS HAPPENED DAILY AT INTERSECTIONS, BACK ROADS, AND ON HIGHWAYS--IT DID NOT DISCRIMINATE. I HAD SEVERAL NEAR MISSES WHEN THE VEHICLE REFUSED TO ACCELERATE. IN FACT, JUST TODAY, I WENT TO ACCELERATE THROUGH A TURN AND HAD THE GAS PEDAL FLOORED BECAUSE IT WOULD NOT ACCELERATE PAST 10 MPH. IT TOOK A FULL 20 SECONDS TO GET UP TO SPEED. THIS HAS HAPPENED IN ALL DRIVING MODES: ECO, NORMAL, AND TURBO.

6/12/2017

BACKUP CAMERA GOES DARK DURING OPERATION, USUALLY RIGHT AFTER TURNING ON THE CAR. THIS CAN CAUSE AN ACCIDENT IF THE DRIVER CAN NOT SEE WHILE BACKING UP.

9/5/2017

I WAS DRIVING DOWN THE HIGHWAY ABOUT 70 MPH APPROXIMATELY 4:45 AM WHEN I HEARD A LOUD EXPLOSION. MY MIDDLE PANEL OF MY PANORAMIC SUNROOF EXPLODED CAUSING A CIRCULAR HOLE IN THE SUNROOF INITIALLY WHICH EVENTUALLY CAUSED THE ENTIRE MIDDLE PANEL TO BREAK A PART. THERE WERE NO MOTOR VEHICLES AROUND ME AT THE TIME. I HAVE ATTACHED THE REPAIRS FOR MY AUTOMOBILE.

10/18/2017

THE VEHICLE WILL NOT ACCELERATION WHEN TURNING SOMETIMES. IN SPORT MODE ITS FINE BUT ECO AND REG IT ACTS UP. I WAS ALMOST T-BONED CAUSE THE CAR WOULD NOT MOVE AT A INTERSECTION.

6/19/2017

2017 SANTA FE SPORT 2.0T ULTIMATE AWD - HESITATION OCCURS WHEN ACCELERATING FROM LOW SPEEDS, MOST FREQUENTLY OBSERVED WHEN MAKING TURNS. STEPPING ON THE ACCELERATOR CAUSES THE TRACTION CONTROL LIGHT TO BLINK AND THE ENGINE TO EFFECTIVELY STALL OUT FOR A FEW SECONDS. WHEN THE THROTTLE DOES ENGAGE AFTER THE HESITATION, IT IS IN A VIOLENT MANNER. THIS HAPPENS MORE FREQUENTLY THAN NOT, AND IS INCREDIBLY DANGEROUS. I'VE OWNED THIS VEHICLE FOR OVER A YEAR AND HAVE 20,000+ MILES ON IT. THIS IS A REOCCURRING ISSUE. HAD I BEEN AWARE OF THIS SITE, I WOULD'VE FILED A COMPLAINT IMMEDIATELY.

7/5/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN AND A STOP LIGHT, IT SHOOK AND VIBRATED SEVERELY. WHILE ACCELERATING AT HIGHWAY SPEEDS ABOVE 55 MPH, THE SUSPENSION WAS UNSTABLE. IN ADDITION, THE FUEL TANK WOULD BE FULL AT 381 GALLONS AND WOULD DECREASE TO 360 GALLONS. THE DEALER (PANTILI HYUNDAI, 720 OAKVALE RD, PRINCETON, WV 24740, (304) 425-8203) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

10/17/2017

THIS VEHICLE HAS DANGEROUS HESITATION ISSUES AT LOWER SPEEDS. I DRIVE IN HEAVY SLOW TRAFFIC FREQUENTLY AND CHANGING LANES OR ACCELERATING AT LOWER SPEEDS IS DANGEROUS AND I FEAR AN ACCIDENT COULD EASILY HAPPEN. WHEN TRAVELLING AT SPEEDS BELOW 20MPH AND THERE IS NEED TO ACCELERATE TO CHANGE LANES, THE VEHICLE HESITATES WHEN THE GAS IS APPLIED. IT CAN BE FOR 3 OR 4 SECONDS BEFORE THE VEHICLE ACTUALLY ACCELERATES, BY THIS TIME, THE CARS COMING UP IN THE LANE I'M MOVING INTO, HAVE TO SLOW DOWN TO AVOID HITTING ME. I'VE HAD IT TO THE DEALER AND THEY SAY NOTHING IS WRONG AND SUGGESTED THAT I TRY USING A DIFFERENT DRIVING MODE, WHICH I DID WITH THE SAME RESULT. THIS HAPPENS EVERYDAY UNDER THE SAME CIRCUMSTANCES AND HAS SINCE I BOUGHT THE CAR. IT'S AN ON-GOING PROBLEM. THE DEALER IS OBVIOUSLY PLAYING DUMB WITH REGARDS TO THE ISSUE, BECAUSE THERE IS NO SHORTAGE OF COMMENTS ON THE INTERNET, ALL STATING THE SAME ISSUE. I SERIOUSY AM CONSIDERING SELLING THE CAR BECAUSE OF HOW DANGEROUS IT IS. SAD THAT HYUNDAI CAN'T ADMIT THE PROBLEM. NHTSA, PLEASE STEP IN AND MAKE THEM ACCOUNTABLE.

11/18/2017

THE 2017 HYUNDAI SANTA FE SPORT SEAT BELTS DO NOT RETRACT . THEY JAMMED IN THE DOORS AND HAVE RIPPED THE RUBBERS ON THE DOORS AND DO NOT RETRACT BACK WHEN GETTING OUT OF VEHICLE. . ALSO IN AN EMERGENCY BRAKING SITUATION THE SEAT BELTS DO NOT LOCK UP. SUSPENSION IS LOUSY AND IT FEELS AS IF IT HAS NO SUSPENSION. I WAS TOLD BY HYUNDAI'S ZONE REP RANDY 1-800-633-5151 ON SEPTEMBER 26TH 2017 THREE MORE COMPLAINTS OF THIS SITUATION HAVE BEEN REPORTED. MY LOCAL HYUNDAI DEALER FEELS FOR $250 A MONTH THIS IS AS GOOD AS IT GETS AND I SHOULD ACCEPT THE VEHICLE WITH ITS FAULTY SEAT BELTS. VEHICLE HAS BEEN LOOKED AT AT MY LOCAL HYUNDAI DEALER SINCE SEPTEMBER 18TH 2017 AND WAS NOTIFIED IN AUGUST OF 2017... .UPDATED 11/09/17 *BF UPDATED 7/20/18*JB *TR

9/27/2017

THE WARNING LIGHT SAYING THAT THE EMERGENCY BRAKING SYSTEM IS TEMPORARILY DISABLED KEEPS COMING ON AND OFF MULTIPLE TIMES A DAY AND IT DISABLES THE ADAPTIVE CRUISE CONTROL WHEN I AN DRIVING IN CRUISE CONTROL. IT HAPPENS WHILE VEHICLE IS IN MOTION IN ALL KINDS OF CIRCUMSTANCES AND WEATHER AND HAVE TAKEN CAR TO DEALER 3 TIMES WITHOUT ANY SOLUTION. HAVE TRIED CLEANING SENSORS MULTIPLE TIMES. DEALER HAS SEEN IT HAPPENING TWICE IN A 10-15 MINUTE TEST DRIVE DOCUMENTING IT. HYUNDAI CONSUMER ASSURANCE HAS NOT RESOLVED THE PROBLEM EITHER. IT HAS BEEN HAPPENING SINCE DECEMBER 2018. IT WAS NOT HAPPENING AT ALL FOR THE FIRST 14-15 MONTHS OF OWNERSHIP. IT HAPPENS AT VARIOUS SPEEDS.

4/14/2019

WE BOUGHT OUR 2017 HYUNDAI SANTA FE SPORT USED; IT HAD ONLY 11,000 MILES ON IT. DRIVING HOME FROM THE DEALERSHIP, I NOTICED THE STEERING WHEEL WOULD SHUDDER VIOLENTLY WHEN I TURNED THE STEERING WHEEL, AND AS THE STEERING WHEEL RETURNED TO CENTER AFTER A TURN. THIS MAKES IT CLOSE TO IMPOSSIBLE TO CONTROL THE STEERING WHEEL, AND NEARLY GOT ME INTO A FEW ACCIDENTS SINCE I WAS UNABLE TO CONTROL THE STEERING WHEEL. THIS SUGGESTS THERE IS AN ISSUE WITH THE STEERING COLUMN OR WORSE; THE STEERING RACK. IF THERE IS SLIPPING GOING ON IN THE STEERING COLUMN OR RACK, IT COULD BE DANGEROUS, AS THE VEHICLE COULD HAVE DIFFICULTY STEERING, OR LOSE THE ABILITY TO STEER COMPLETELY WHEN IN DRIVE. I HAVE NEVER EXPERIENCED SUCH AN ISSUE WHILE DRIVING ANY OTHER VEHICLE.

7/17/2017

TL* THE CONTACT OWNED A 2018 (NA) HYUNDAI SANTA FE SPORT. WHILE DRIVING 35 MPH THROUGH AN INTERSECTION, THE POWER STEERING SEIZED AND A RED STEERING WHEEL AND EXCLAMATION MARK ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE DEALER. THE DEALER (HYUNDAI OF NEW PORT RICHEY 3936 US-19, NEW PORT RICHEY, FL, 34652) DIAGNOSED THAT THE VEHICLE WAS TRANSMITTING DATA TO THE STEERING MECHANISM; HOWEVER, THE STEERING MECHANISM WAS UNABLE TO READ AND CORRESPOND. THE STEERING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

7/24/2017

MY 2017 HYUNDAI SANTA FE SPORT 2.0T ULTIMATE HESITATES STARTING FROM A STOP ESPECIALLY ON TURNS, TO THE POINT THAT IT CAN BE DANGEROUS, AS IT MAY TAKE SEVERAL SECONDS BEFORE IT WILL FULLY ACCELERATE AND I CAN AVOID ANY ONCOMING TRAFFIC. IT SEEMS MORE PRONOUNCED IN REGULAR AND ECO MODE THAN SPORT MODE. THE ANTI-SKID TRACTION LIGHT USUALLY GOES ON WHEN IT IS HAPPENING. THIS OCCURS AT SLOW SPEED. WHEN I TOOK THE CAR INTO THE DEALER, AND IT WAS CHECKED BY A FACTORY REP WHO WAS THERE THAT DAY, THEY TOLD ME IT WAS JUST THE WAY THE CAR WORKS AND IT IS THE AUTOMATIC ANTI-SKID TRACTION CONTROL WORKING.I HAVE BEEN JUST VERY CAREFUL NOT TO TURN WITHOUT A LOT OF SPACE FROM ANY ONCOMING CARS AND I TRY TO USE SPORT MODE TO LESSEN THE OCCURRENCES. THIS OF COURSE REDUCES FUEL ECONOMY. I HAVE NOW SEEN ONLINE REPORTS BY MANY OTHER OWNERS WITH THE SAME PROBLEM AND REALIZE IT IS DEFINITELY NOT NORMAL AND NEEDS TO BE CORRECTED. I HEARD THERE MAY NOW BE A TECHNICAL SERVICE BULLETIN ON THIS.

8/14/2017

VEHICLE HESITATES FOR A SECOND OR TWO WHEN ACCELERATING, BOTH FROM A FULLY STOPPED POSITION, OR WHILE DRIVING AT LOW SPEEDS. DID NOT TEST HIGH SPEEDS. THIS CAN BE A SAFETY CONCERN WHEN MERGING INTO TRAFFIC, ESPECIALLY ON A HIGHWAY. DEALER SERVICE SAID THEY COULD NOT REPRODUCE THE ISSUE, BUT IT IS VERY REAL, AND VERY SCARY. I HAD DOCUMENTED THIS ISSUE SEVERAL TIMES WITH HYUNDAI SUPPORT BUT THEY JUST KEEP CLOSING THE CASE WITHOUT ANY ACTION.

9/5/2017

MVA 11/4/17 AND THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY ALTHOUGH THE DOOR AIRBAGS DID DEPLOY ON RT AND LT SIDES. THE VEHICLE WAS IN MOTION ON ROUTE 611 PIKEVILLE, KY WHEN THE ACCIDENT OCCURRED.

3/19/2018

1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEALERSHIP SAID THEY COULDN'T RECREATE THIS. 2.) WHEN SOMEONE PUTS A PILLOW UNDER THEM ON THE PASSENGER SEAT THE AIR BAG DOES NOT WORK. THIS HAPPENS IF THE CAR IS STATIONARY AND IN MOTION.

10/5/2018

WITHIN DAYS OF TAKING DELIVERY, THE VEHICLE WOULD TAKE 3-4 SECONDS TO ACCELERATE FROM A STOP, AND WOULD NOT FULLY ACCELERATE UNTIL ALMOST 10 SECONDS LATER, CREATING A HUGE SAFETY ISSUES FOR TIMES WHEN SPEEDY ACCELERATION (AT INTERSECTIONS, CLOSE CALLS, ETC.) WAS PARAMOUNT. FROM THERE, THE INFOTAINMENT SYSTEM GLITCHED OUT AND WOULD NOT TURN ON UNTIL I RESTARTED THE CAR, AND IT HAD ISSUES WITH VOICE COMMANDS INTERMITTENTLY, DEFEATING THE PURPOSE OF A HANDS-FREE DEVICE (ONCE AGAIN CREATING MORE SAFETY CONCERNS). MOST REGULARLY, THE VEHICLE WOULD STRUGGLE SO BADLY TO ACCELERATE FROM 0-40, AND 50-60, AND WOULD REDLINE, CAUSING HUGE STRESS AND STRAIN ON THE VEHICLE'S POWER TRAIN. HYUNDAI TOLD ME "THIS IS NORMAL" WHICH IT IS NOT. THIS HAPPENED DAILY AT INTERSECTIONS, BACK ROADS, AND ON HIGHWAYS--IT DID NOT DISCRIMINATE. I HAD SEVERAL NEAR MISSES WHEN THE VEHICLE REFUSED TO ACCELERATE. IN FACT, JUST TODAY, I WENT TO ACCELERATE THROUGH A TURN AND HAD THE GAS PEDAL FLOORED BECAUSE IT WOULD NOT ACCELERATE PAST 10 MPH. IT TOOK A FULL 20 SECONDS TO GET UP TO SPEED. THIS HAS HAPPENED IN ALL DRIVING MODES: ECO, NORMAL, AND TURBO.

6/12/2017

TL* THE CONTACT OWNED A 2018 (NA) HYUNDAI SANTA FE SPORT. WHILE DRIVING 35 MPH THROUGH AN INTERSECTION, THE POWER STEERING SEIZED AND A RED STEERING WHEEL AND EXCLAMATION MARK ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE DEALER. THE DEALER (HYUNDAI OF NEW PORT RICHEY 3936 US-19, NEW PORT RICHEY, FL, 34652) DIAGNOSED THAT THE VEHICLE WAS TRANSMITTING DATA TO THE STEERING MECHANISM; HOWEVER, THE STEERING MECHANISM WAS UNABLE TO READ AND CORRESPOND. THE STEERING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

7/24/2017

THE 2017 HYUNDAI SANTA FE SPORT SEAT BELTS DO NOT RETRACT . THEY JAMMED IN THE DOORS AND HAVE RIPPED THE RUBBERS ON THE DOORS AND DO NOT RETRACT BACK WHEN GETTING OUT OF VEHICLE. . ALSO IN AN EMERGENCY BRAKING SITUATION THE SEAT BELTS DO NOT LOCK UP. SUSPENSION IS LOUSY AND IT FEELS AS IF IT HAS NO SUSPENSION. I WAS TOLD BY HYUNDAI'S ZONE REP RANDY 1-800-633-5151 ON SEPTEMBER 26TH 2017 THREE MORE COMPLAINTS OF THIS SITUATION HAVE BEEN REPORTED. MY LOCAL HYUNDAI DEALER FEELS FOR $250 A MONTH THIS IS AS GOOD AS IT GETS AND I SHOULD ACCEPT THE VEHICLE WITH ITS FAULTY SEAT BELTS. VEHICLE HAS BEEN LOOKED AT AT MY LOCAL HYUNDAI DEALER SINCE SEPTEMBER 18TH 2017 AND WAS NOTIFIED IN AUGUST OF 2017... .UPDATED 11/09/17 *BF UPDATED 7/20/18*JB *TR

9/27/2017

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN AND A STOP LIGHT, IT SHOOK AND VIBRATED SEVERELY. WHILE ACCELERATING AT HIGHWAY SPEEDS ABOVE 55 MPH, THE SUSPENSION WAS UNSTABLE. IN ADDITION, THE FUEL TANK WOULD BE FULL AT 381 GALLONS AND WOULD DECREASE TO 360 GALLONS. THE DEALER (PANTILI HYUNDAI, 720 OAKVALE RD, PRINCETON, WV 24740, (304) 425-8203) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

10/17/2017

APPROXIMATELY ONE YEAR AFTER HAVING THE CAR I BEGAN TO NOTICE ISSUES. (18000) I HAVE RETURNED TO THE DEALER FOR MULTIPLE REPAIRS. THE MOST SIGNIFICANT ISSUE IS THE TOE. THE VEHICLE WILL NOT STAY IN ALIGNMENT AND IS WEARING THE TIRES UNEVENLY CAUSING TIRES NEEDING TO BE REPLACED WAY TOO SOON. AFTER HAVING THE CAR ALIGNED I WILL HAVE TO TAKE IT BACK WITHIN A WEEK OR SO FOR ANOTHER ALIGNMENT. I TRAVEL BETWEEN HOUSTON AND AUSTIN FREQUENTLY AND THIS IS A HUGE CONCERN FOR MY SAFETY. AS YOU ARE AWARE REPLACING TIRES IS VERY EXPENSIVE AND POINTLESS IF THE CAR WILL CONTINUE TO WEAR UNEVENLY. I HAVE SENT A CERTIFIED LETTER TO HYUNDAI BUT HAVE NOT RECEIVED A RESPONSE.

7/10/2019

INVOLVED IN A CRASH ON 12/30 TOTALLY MY VEHICLE BEING HIT IN THE FRONT RIGHT. NONE OF THE AIRBAGS DEPLOYED. NOT HAPPY AT ALL , SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE.

1/1/2020

TL* THE CONTACT RENTED A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SEAT BELT DID NOT DISENGAGED FROM THE BUCKLE, THE MORE THE CONTACT TRIED TO UNBUCKLE IT, THE TIGHTER IT GOT. FINALLY THE SEAT BELT HAD TO BE CUT IN ORDER FOR THE PASSENGER (9 YEAR OLD) TO EXIT THE VEHICLE. THERE WERE NO INJURIES REPORTED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS RETURNED TO THE CAR RENTAL COMPANY IN THE BRONX AND A COMPLAINT WAS FILED WITH THE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A DEALER OR INDEPENDENT MECHANIC DID NOT DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

7/21/2017

THE 2017 HYUNDAI SANTA FE SPORT SEAT BELTS DO NOT RETRACT . THEY JAMMED IN THE DOORS AND HAVE RIPPED THE RUBBERS ON THE DOORS AND DO NOT RETRACT BACK WHEN GETTING OUT OF VEHICLE. . ALSO IN AN EMERGENCY BRAKING SITUATION THE SEAT BELTS DO NOT LOCK UP. SUSPENSION IS LOUSY AND IT FEELS AS IF IT HAS NO SUSPENSION. I WAS TOLD BY HYUNDAI'S ZONE REP RANDY 1-800-633-5151 ON SEPTEMBER 26TH 2017 THREE MORE COMPLAINTS OF THIS SITUATION HAVE BEEN REPORTED. MY LOCAL HYUNDAI DEALER FEELS FOR $250 A MONTH THIS IS AS GOOD AS IT GETS AND I SHOULD ACCEPT THE VEHICLE WITH ITS FAULTY SEAT BELTS. VEHICLE HAS BEEN LOOKED AT AT MY LOCAL HYUNDAI DEALER SINCE SEPTEMBER 18TH 2017 AND WAS NOTIFIED IN AUGUST OF 2017... .UPDATED 11/09/17 *BF UPDATED 7/20/18*JB *TR

9/27/2017

ENGINE PERFORMANCE IS UNDER NORMAL SPECIFICATIONS 22 - 24 MPG, CAR IS GIVING 20 MPG ON HWY. BOTH FRONT SEAT ARE UNCONFORTABLES, THEY ARE TOO DEEP THA NEED TO BE FILLED UP WITH A LARGE CUSHION OR PILLOW IN ORDER TO KEEP THE BODY IN GOOD POSITION, OTHER WISE NECK HAS TO BE BENT FORWARD ALL TIMES CAUSING UNCONFORTABLE NECK PAIN.

5/21/2019

THE VEHICLE WAS COMPLETELY STOPPED AT A RED LIGHT. IT WAS REAR-ENDED.THE DRIVER'S SEAT RELEASED BACKWARD ONTO THE REAR SEAT. SEE PHOTO ATTACHED.

8/17/2020

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 35 MPH, the vehicle began to jerk without warning as the vehicle stalled. The contact was able to pull off to the side of the road and had the vehicle towed to an independent mechanic. A week later, the contact was called and was informed that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

12/27/2021

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at 45 MPH, the vehicle began to stall as an abnormal, knocking sound began to emit from the engine without warning. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the rod bearing had gone through the engine block which resulted in engine failure. The vehicle was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that her vehicle would not be covered under warranty because a software update was not performed. The contact stated that she was never informed that the vehicle needed a software update. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.

12/28/2021

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while reversing in the driveway, the vehicle stopped abruptly and lost motive power. The ABS, traction control, and an unknown warning light were illuminated. The contact stated as he turned off the vehicle and restarted it, the vehicle became operative. The contact stated that the failure reoccurred several times while driving forward and while reversing. Additionally, the contact stated that the ABS warning light, the traction control warning light, and an unknown warning light had remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000. Part distribution disconnect.

5/9/2022

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while starting the vehicle, the ABS warning light was illuminated along with other unknown warning lights. The contact stated that she turned the vehicle off and on however, the light remained illuminated. The contact stated that she decided to drive the vehicle to see if the light would turn off however, the light remained illuminated. The contact stated that she went to an independent mechanic who advised her to contact the Hyundai dealer for assistance. The vehicle was not taken to a dealer for diagnosis. The contact stated that she had received a recall notice for over a month for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the letter stated that a remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was notified of the failure however, no assistance was provided. The contact stated that she felt unsafe driving the vehicle and was concerned that the vehicle would catch on fire while driving or parked. The approximate failure mileage was 37,000.

6/2/2022

My ABS system light is on. Is there a recall. My car has less than 45,000 miles on it.

2/9/2022

I am concerned about the length of time this recall is taking. My dealership made an appointment for March 15, 2023 and told me it is just to look at it and decide if they need to order the part. This does not sound safe. If something happens between now and then can I hold them responsible. I have made the effort. Can I go to a regular mechanic to have this fixed

12/8/2022

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES SUSTAINED. VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

6/29/2018

THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY WITHOUT CAUSE.

9/14/2018

THE VEHICLE ALMOST STOPPED IN THE MIDDLE LANE OF INTERSTATE HIGHWAY WHILE DRIVING AT A SPEED OF 60 PLUS MPH. WITH HEAVY TRAFFIC AROUND , IT WAS VERY DIFFICULT TO PULL THE VEHICLE SAFELY ON THE SHOULDER. THE VEHICLE RECEIVED A SOFT WARE UPDATE BY THE DEALERSHIP ABOUT A MONTH BACK PER PRODUCT IMPROVEMENT CAMPAIGN NUMBER 953. IT TOOK ABOUT ONE MONTH TO GET THE DEFECT FIXED BY THE DEALERSHIP . I NARROWLY ESCAPED OF GETTING RUN DOWN UNDER HEAVY TRAFFIC COMING FROM BEHIND AND RUNNING ON BOTH SIDES OF MY VEHICLE. THE CONSUMER STATED THE VEHICLE DOES NOT DRIVE AS SMOOTHLY SINCE IT WAS REPAIRED. THE CONSUMER IS APPREHENSIVE ABOUT DRIVING THE VEHICLE. *JS

5/12/2019

APPROXIMATELY ONE YEAR AFTER HAVING THE CAR I BEGAN TO NOTICE ISSUES. (18000) I HAVE RETURNED TO THE DEALER FOR MULTIPLE REPAIRS. THE MOST SIGNIFICANT ISSUE IS THE TOE. THE VEHICLE WILL NOT STAY IN ALIGNMENT AND IS WEARING THE TIRES UNEVENLY CAUSING TIRES NEEDING TO BE REPLACED WAY TOO SOON. AFTER HAVING THE CAR ALIGNED I WILL HAVE TO TAKE IT BACK WITHIN A WEEK OR SO FOR ANOTHER ALIGNMENT. I TRAVEL BETWEEN HOUSTON AND AUSTIN FREQUENTLY AND THIS IS A HUGE CONCERN FOR MY SAFETY. AS YOU ARE AWARE REPLACING TIRES IS VERY EXPENSIVE AND POINTLESS IF THE CAR WILL CONTINUE TO WEAR UNEVENLY. I HAVE SENT A CERTIFIED LETTER TO HYUNDAI BUT HAVE NOT RECEIVED A RESPONSE.

7/10/2019

2017 HYUNDAI SANTA FE SPORTS. CONSUMER WRITES IN REGARDS TO BAD WINDOW DESIGN. *LD THE CONSUMER STATED IT WAS DIFFICULT TO SEE OUT OF THE WINDOWS WHEN REVERSING DUE TO SHAPE AND METAL MATERIAL. *JS

2/5/2020

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while reversing in the driveway, the vehicle stopped abruptly and lost motive power. The ABS, traction control, and an unknown warning light were illuminated. The contact stated as he turned off the vehicle and restarted it, the vehicle became operative. The contact stated that the failure reoccurred several times while driving forward and while reversing. Additionally, the contact stated that the ABS warning light, the traction control warning light, and an unknown warning light had remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000. Part distribution disconnect.

5/9/2022

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle experienced shaking and vibrating while the accelerator pedal was depressed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

7/19/2022

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving over bumps in the roadway, there was an abnormal crunching sound coming from the front driver’s side of the vehicle. Upon inspection, it was discovered that the driver’s side front coil spring had fractured. The vehicle was taken to the local dealer who confirmed the failure and indicated that the coil spring needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact stated that NHTSA Campaign Number: 17V577000 (Suspension) was issued for the VIN of several preceding model years. The failure mileage was 85,000.

2/7/2023