2024 Hyundai Palisade Owner Complaints

Driving down cobblestone street approximately 15mph came to a stop sign and when pressing the brakes the abs kicked in nd the whole front end was shaking. I have never in 35yrs of driving have had this happen on a cobblestone street.

10/25/2023

When I hit any kind of bump in the road while braking my brakes go soft and malfunction. It happens daily. Every time I brake and come in contact with any rough surface.

10/25/2023

I was driving in a shopping center parking lot and approaching a stop sign. As I was breaking and approaching the sign, I had to drive over a series of small potholes. As I went over the potholes, it seems the cars ABS system was engaged, and the car began to shake very dramatically, creating a more dangerous situation than needed to be. It seems others have had this problem as well, as I found online forums describing similar experiences driving over small rocks and bumps. It makes it harder to stop the vehicle before getting in the middle of oncoming traffic. There were no warning lamps or beeps to tell me ABS was engaged--it just started happening and only stopped when I pumped the breaks. I have not brought this up to the dealer yet and this issue has not been inspected yet, but I will be following up with the dealer as this is a brand new car. This is a link to a forum where others have experiences similar issues: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/30/2024

Traveling in a slow lane of traffic. Brakes malfunctioned when I began to brake over broken/ not smooth road. Car began to shake hard and loud. Brakes locked but car was still rolling. I was unable to control the vehicle almost rear ending the car in front of us. I didn’t know what to do or how to stop us before we crashed. That’s When the car actually stopped everything went quiet and it seemed as if I got into an accident with myself. Because the car jerk hard and stopped abruptly. Called the dealership. To service the car. Told them what happened. Dealership said they cannot do anything about it. Told to express my complaint to NHTSA.

6/4/2024

I was driving in a shopping center parking lot and approaching a stop sign. As I was breaking and approaching the sign, I had to drive over a series of small potholes. As I went over the potholes, it seems the cars ABS system was engaged, and the car began to shake very dramatically, creating a more dangerous situation than needed to be. It seems others have had this problem as well, as I found online forums describing similar experiences driving over small rocks and bumps. It makes it harder to stop the vehicle before getting in the middle of oncoming traffic. There were no warning lamps or beeps to tell me ABS was engaged--it just started happening and only stopped when I pumped the breaks. I have not brought this up to the dealer yet and this issue has not been inspected yet, but I will be following up with the dealer as this is a brand new car. This is a link to a forum where others have experiences similar issues: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/30/2024

My rear moon roof just shattered from the side out, it shattered glass all over my 2 year olds car seat and all over the rear of the car. There is a huge hole in the moon roof.

3/29/2024

One month into ownership of my 2024 Palisade Limited AWD, I was approaching a stop light going ~20 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending the car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and I've never experienced it in another car. Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades. This is troubling for several reasons: 1) ⁠⁠The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). Several people have noted this experience in Reddit posts; 2) ⁠⁠I have been driving for 25 years; I’ve driven other cars with antilock brake systems and have never been in a wreck. This is unlike any experience I’ve ever had in a car and it’s very abnormal / incredibly dangerous; 3) When asked to recreate the issue at the dealership, the head mechanic rode with me and said, “The car shouldn’t do that,” when it occurred with him the car. It was clear that he found it to be very concerning behavior. ⁠⁠Hyundai kept the car in the shop for 2 days shy of a month. At the beginning of the month, they apparently did not know that the 2024 Palisade behaved this way. Over the course of the month, they learned that this is how a Palisade behaves when driven over uneven ground at moderate to low speeds because they tried it with other cars they had on hand. This vehicle is prone to rear-end cars in front of it when stopping and also to bouncing out in the middle of an intersection when approaching a stoplight /stop sign. It will kill people of unaddressed. There are no messages / warning lights on in the car.

5/31/2024

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250.

6/25/2024

The low beam headlights have a very short range, followed a severe cutoff line. There is total darkness beyond the cutoff line. These headlights are dangerous, especially on curves,

11/2/2023

The low beam headlights are a safely issue with the 2024 Palisade. The low beams on mine are downright dangerous. 1. They are dim. They don't illuminate the pavement adequately. 2. The low beam light projection is too short, and the cutoff line is too severe. Coming over a hill or around a curve, the low beams don't illuminate the outside curb nor telephone poles which are located on the outside curbline. I own a late model Subaru Outback and a late model BMW. Both of those cars have terrific LED headlights that give bright light and effective focus. I otherwise like my 2024 Hyundai, but I would not have bought it if I had known about the deficient headlights. My next car likely won't be a Hyundai if my research reveals the problem has not been properly fixed.

12/18/2023

The front passenger side seatbelt buckle holder stopped working randomly after driving in our 2024 Hyundai Palisade which is 2 months old. It worked correctly on a 5 minute ride. And when we got back into the car the red “Press” button was stuck in a recessed position. My wife could not buckle her seatbelt. It would not stay in. There was nothing dropped into the buckle receiver and it was taken to the dealership and a new buckle receiver has been ordered. This is extremely dangerous and I have lost all confidence in the seat belt buckles throughout the vehicle. I have small children, and I’m glad we were on a short drive and did not get into an accident where my wife could have been ejected from the car from a faulty seatbelt.

8/3/2024

The driver seatbelt has come unlatched while driving on 3 occasions over the past month, which is how long I have owned the vehicle. I will be driving normally and the seatbelt just pops open. No pressure is being applied to the belt or the buckle at the time it pops open.

8/19/2024

I like how tesla has created an audible and visual clue to know when the Assistive functions enable, engage and they disengage. With this hyundai, there is a steering Icon, that lights up in the instrument cluster, that we should search to confirm its engaged, and then when it disengages, it just disappears without any warining or notification that the driver is in control.

12/28/2023

At a low speed coming to a stop sign on an uneven paved road the steering wheel shook and the brake pedal pulsed. I was unable to stop the vehicle in a timely manner. The outside conditions were normal and the pavement was dry. Luckily there was not a vehicle or pedestrian in front of me or I likely would have ran into them. It scared me and my daughter that was in the car with me.

6/26/2024

HIGH AMOUNT OF OIL CONSUMPTION....CURRENTLY, THE VEHICLE HAS 2340 MILES ON IT AND HAVE ALREADY HAD TO ADD 4 QUARTS OF OIL.... JUST CHECKED OIL AGAIN AND HAVE TO ADD 2 QUARTS...THAT IS 6 QUARTS UNDER 3000 MILES.....

1/13/2024

I called the manufacturer twice about the recall 255. I feel usafe driving the vehicle after reading the recall report and cases. I called the dealership it was purchased from twice also and just got brushed off. Hyundai customer care put me on hold and hung up. I spent over $56,000 on this vehicle and expect better than this.

4/18/2024

The transmission failed at under 800 miles on this new vehicle. Each gear shift in the transmission was substantially extended and the vehicle would jerk when sitting into gear. You could hear/feel the engine revving while only accelerating slightly. When entering the highway, the vehicle's extended shift caused a very slow and delayed acceleration, requiring other drivers to change lanes or rapidly slow down to avoid a collision. The Hyundai dealer confirmed the transmission issue, and submitted a warranty claim to Hyundai which was approved. The vehicle is currently pending repair. There were no warning lamps or messages. I have several videos showing the problem, but can not attach them.

8/29/2023

Each time the vehicle is driven the transmission will slip out of gear when trying to shift and send the engine rpm into a rev. During this vehicle stops accelerating and feels as if it is completely in neutral. Finally the transmission will slam into gear jostling the occupants. This happens when the engine attempts to shift around 15,20,25 and 40 mph. Once the transmission slipped out of gear on a shift, lost acceleration, and then slammed to a halt as if shifting into park. The vehicle was moving at 15 mph when this occurred and the vehicle came to a complete stop. I have taken the vehicle into the dealers service department to be told they cannot duplicate the issue. Each time when I get the vehicle back it immediate starts slipping out of gear on shifts again. I have recorded the issue numerous times but have been unable to get the dealer to accept there is an issue.

1/3/2024

I bought a new 2024 hyundai palisade. They advertise it being capable of driving the car with digital key app. But it’s a hit or a miss. The other day it unlocked the door with the digital key, but when I tried to start the car, it would keep asking me to have the key. This is an unreliable way and should either be fixed or not used.

12/22/2023

Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache for several days. She is still complaining of her chest burning. After calling roadside, the AAA driver stated the car really smelled badly burned, and hauled the car off to the dealer of purchase. The fire was on 09/28/24 (a Saturday), and on Monday, 09/30/24, I submitted what took place to Hyundai. This is when the fraud started and Hyundai, with the help of the dealer, have purposely done everything possible to conceal the fire. I have full details of this fraud, and it's simply shocking. I am awaiting information regarding the restaurant's video recordings.

10/4/2024

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle needed to remain at the dealer until the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

3/26/2024

The contact owns a 2024 Hyundai Palisade The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

5/20/2024

2024 Palisade is not responding when I accelerate. I feel the suv not responding and other cars were close to hit me from behind.

5/7/2024

The contact owns a 2024 Hyundai Palisade. The contact stated that while his wife was pulling out of a parking lot, the brake pedal was depressed; however, the vehicle independently accelerated forward and then came to a complete stop seconds later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.

6/18/2024

The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle.

11/21/2024

Just Stopped Working Windshield And Rear Wipers

2/8/2025

The sunroof spontaneously exploded while driving on the highway.

6/4/2024

My husband was driving down the highway when he heard a loud boom! He then heard some wind. He pulled over to the side only to discover that the sunroof had exploded. Then while on his way to the dealership he could hear it crumbling more.

9/13/2024

I was going fairly slow, about 25. Approached a stop sign and my vehicle began shaking uncontrollably and I could not stop. Ended up going through the stop sign and it stopped abruptly. This could have been a deadly scenario. This is not the first time it has happened but not to this extend. Also the rear collision warning does not always work! I backed into a dumpster at work and now have thousands of dollars to repair my back hatch. I feel UNSAFE in this vehicle and driving my three year old son around in it!

8/3/2024

When driving at slow rate of speed, the "Check Forward Safety System" and "Check Side Safety System' lights will come on spontaneously and will turn off after a few moments and/or if I shut the vehicle off and turn it back on. This happened another time when I was parked in the vehicle where the lights came on spontaneously.

8/15/2024

The contact owns a 2024 Hyundai Palisade. The contact stated while driving 10 MPH and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle failed to respond as needed. The contact stated that the ABS warning light was illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

9/24/2024

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.

11/12/2024

Vehicle has been to the dealership twice for an issue with the right-side seat bolster not correctly inflating on the driver's seat. Both times they are claiming the vehicle operates to the standards of a new vehicle on the lot but cannot give information on why the right and left sides operated differently or prove with a service manual on why. Hyundai claim's a 22-way seat, but without the right side moving, this is a 21-way seat. Would like information directly from Hyundia on the correct operations of the seat and also a replacement.

6/24/2024

Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

5/29/2025

Dealership made several repairs at no cost to me that minimized the issue but issue still present. Car is leased. There were NO weights on rear tires, weights had to be installed. Brakes feel as if being pushed upward when driving over rough road surface. Gas pedal vibrating when driving over rough surface. And feels as if bottom of vehicle or something under is dragging. Please help - I have 3 children one of whom is in wheelchair. Safety is a priority. Thank you.

8/11/2024

While braking at a stop, and encountering a pothole (has occurred even without a pothole on straight surfaces), it feels like the is ABS kicking in to avoid wheel lockup, and apparent slowing which rapidly mimics activities that could cause hard braking. Similar to when the car is on ice/snow and the car pulses to stop. Unsafe, as the vehicle does not top when intended and forces the vehicle to take longer to stop with the potential to involuntarily enter an intersection. I have had this occur multiple times. I am fearful that I will potentially have an accident with my grandchildren in the car. Dealership is aware of multiple issues, but cannot duplicate and thus will not resolve. No warning lights, or notifications occurred. Has been discussed on 2024 Palisade Calligraphy forums. Review other reviews on reddit where other models have been affected.

9/30/2024

When driving at slow rate of speed, the "Check Forward Safety System" and "Check Side Safety System' lights will come on spontaneously and will turn off after a few moments and/or if I shut the vehicle off and turn it back on. This happened another time when I was parked in the vehicle where the lights came on spontaneously.

8/15/2024

“Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles.

2/2/2025

When driving at slow rate of speed, the "Check Forward Safety System" and "Check Side Safety System' lights will come on spontaneously and will turn off after a few moments and/or if I shut the vehicle off and turn it back on. This happened another time when I was parked in the vehicle where the lights came on spontaneously.

8/15/2024

Collision warning and car came to an immediate stop while driving

1/12/2025

During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.

11/7/2024

Many times while my car was set to the adaptive cruise control the car wouldn't stop or break at all although the car in front of me braked and stopped completely. I had to slam on the break because the car wouldn't stop on its own.

11/27/2024

I had a flat tire with 1000 miles on the vehicle. I lowered the spare tire and retrieved the jack from the trunk. I placed the jack under the proper spot on the vehicle. I raised the jack and the threaded rod on the jack bent. When this happened I could no longer raise or lower the vehicle.I called AAA and they came out to replace the tire. At this point the jack is useless and Hyundai said it is a Courtesy that I have the Jack

11/26/2023

I like how tesla has created an audible and visual clue to know when the Assistive functions enable, engage and they disengage. With this hyundai, there is a steering Icon, that lights up in the instrument cluster, that we should search to confirm its engaged, and then when it disengages, it just disappears without any warining or notification that the driver is in control.

12/28/2023

Driving down highway and heard a loud bang. We pulled over to inspect the car and nothing was found. We pulled back the sunroof shade and the sunroof was shattered.

1/7/2024

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250.

6/25/2024

This car seat has been recall. I contacted the company and have not received any response.

2/12/2025

This car seat has been recall. I contacted the company and have not received any response.

2/12/2025

The contact owned a 2024 Hyundai Palisade. The contact stated while driving at approximately 65 MPH, an 18-wheeler crashed while driving approximately 85-90 MPH into the rear end of the vehicle and impacted the vehicle approximately 4 times including the passenger side. As a result, the vehicle ricocheted into a concrete barrier. The contact did not recollect where the vehicle came to a stop. The contact mentioned that the driver of the 18-wheeler stated that he was unaware the contact vehicle was in front. The air bags failed to deploy. No warning lights were illuminated. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled. The manufacturer was not notified of the failure. The failure mileage was unknown.

3/17/2025