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2021 Hyundai Nexo Owner Complaints

Updated May 30, 20264 Critical Recalls
Ethan Miller
2021 Hyundai Nexo Owner Complaints

Complaint Summary

The 2021 Hyundai Nexo has 10 reported complaints.

  • Top issues involve fuel/propulsion system and electrical system.

Reliability Score

Reliability Score

7.8/ 10

Based on 10 complaints

Most Frequent Issues

FUEL/PROPULSION SYSTEM

3 30%

ELECTRICAL SYSTEM

2 20%

ENGINE

2 20%

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 10%

FUEL SYSTEM, OTHER

1 10%

Quick Insights

  • The top category is FUEL/PROPULSION SYSTEM, accounting for 30% of all complaints.

  • Owners have reported issues across 6 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2021 Hyundai Nexo

The 2021 Hyundai Nexo has 10 owner complaints in this dataset. FUEL/PROPULSION SYSTEM is the most common complaint category, representing about 30% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2021 Hyundai Nexo are FUEL/PROPULSION SYSTEM (3), ELECTRICAL SYSTEM (2), ENGINE (2).

Are these complaints a serious red flag?

Potentially. 8 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2021 Hyundai Nexo?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2022 Nexo complaints2020 Nexo complaints2019 Nexo complaints

Detailed Complaint Log

Showing 6 of 6 systems

FUEL/PROPULSION SYSTEM

3 Reports30% of total

Previewing the first 2 complaint summaries.

Catastrophic issue awaiting to happen. I am fearful the car can blow up. Hydrogen gas leak has been detected since March 2022. After and during the pumping, often there would be a loud hissing sound coming from the vehicle no from the pump itself. After fueling with hydrogen gas, it takes a minute for the car to read and update the tank. Then it throws loud flashing warnings on the dashboard stating the car needs to be pull over immediately. It reads “Hydrogen leak detected. Stop safely immediately. Check fuel cell system. Range limited to 2 mi. Stop safely immediately”. The use of this car is to drive my family around including to and from school. My kids are scare to be in the car. I am terrified that the car could be a bomb. People in line with the Toyota Mirai were frighten. They said I shouldn’t be driving this car. This has been happening since March 2021. Hyundai acknowledges the issue and issues recall 225. I went into service the vehicle on Sep 29 and picked it up a week later. The recall fix made the issue worst. I have opened a case with Hyundai and they are not taking this issue serious. I have asked them to escalate this issue and to stop my lease this vehicle is inoperable. Hyundai case # 20439918. Capitol Hyundai recall invoice # 298143. This vehicle is inoperable.

11/20/2022

It has become more frequent for there to be a delay in acceleration of about 3 to 4 seconds when traveling uphill. My car lost acceleration while going uphill. As I was gradually accelerating from a red traffic light to climb a hill, my car became stuck at a certain speed, around 50 mph on April 3rd. Even when pressing the acceleration pedal to the maximum, it wouldn't accelerate. On March 2nd, while entering the freeway on an uphill section, my car suddently lost acceleration and slowed down for about 4 seconds before finally accelerating again. At the moment, a car was traveling fast in the right lane, and I narrowly avoided being hit by it. I quickly moved onto the shoulder and then returned to the right lane when it was safe. Posing serious safety concerns for both myself as the driver and any passengers in the car. My car has been towed in and is currently being investigated by technicians at the Hyundai dealer (Tustin) since 4/05/2024.

4/20/2024

1 more complaint is available in this category.

ELECTRICAL SYSTEM

2 Reports20% of total

Previewing the first 2 complaint summaries.

The car does not automatically brake to avoid collision. I have tested the car by going straight into a large object either another car or person in front of my car and it will not brake. In addition the hydrogen sensor is not working properly as I have already been informed of from their recall number 225 NHTSA Recall 22V-258 which I just received a few days ago. I am dissappointed that it took 3 months for Hyundai to notify me of this very serious safety issue and I am now calling the NHTSA to see what options I have to return this vehicle as I do not feel safe driving, operating, or even parking my car at my home with a hydrogen sensor that is faulty as that is a very serious fire hazard.

7/14/2022

The contact owns a 2021 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 22V258000 (Fuel System, Other, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

8/11/2022

ENGINE

2 Reports20% of total

Previewing the first 2 complaint summaries.

The car does not automatically brake to avoid collision. I have tested the car by going straight into a large object either another car or person in front of my car and it will not brake. In addition the hydrogen sensor is not working properly as I have already been informed of from their recall number 225 NHTSA Recall 22V-258 which I just received a few days ago. I am dissappointed that it took 3 months for Hyundai to notify me of this very serious safety issue and I am now calling the NHTSA to see what options I have to return this vehicle as I do not feel safe driving, operating, or even parking my car at my home with a hydrogen sensor that is faulty as that is a very serious fire hazard.

7/14/2022

It has become more frequent for there to be a delay in acceleration of about 3 to 4 seconds when traveling uphill. My car lost acceleration while going uphill. As I was gradually accelerating from a red traffic light to climb a hill, my car became stuck at a certain speed, around 50 mph on April 3rd. Even when pressing the acceleration pedal to the maximum, it wouldn't accelerate. On March 2nd, while entering the freeway on an uphill section, my car suddently lost acceleration and slowed down for about 4 seconds before finally accelerating again. At the moment, a car was traveling fast in the right lane, and I narrowly avoided being hit by it. I quickly moved onto the shoulder and then returned to the right lane when it was safe. Posing serious safety concerns for both myself as the driver and any passengers in the car. My car has been towed in and is currently being investigated by technicians at the Hyundai dealer (Tustin) since 4/05/2024.

4/20/2024

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 Report10% of total

Previewing the first 1 complaint summaries.

The car does not automatically brake to avoid collision. I have tested the car by going straight into a large object either another car or person in front of my car and it will not brake. In addition the hydrogen sensor is not working properly as I have already been informed of from their recall number 225 NHTSA Recall 22V-258 which I just received a few days ago. I am dissappointed that it took 3 months for Hyundai to notify me of this very serious safety issue and I am now calling the NHTSA to see what options I have to return this vehicle as I do not feel safe driving, operating, or even parking my car at my home with a hydrogen sensor that is faulty as that is a very serious fire hazard.

7/14/2022

FUEL SYSTEM, OTHER

1 Report10% of total

Previewing the first 1 complaint summaries.

The contact owns a 2021 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 22V258000 (Fuel System, Other, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

8/11/2022

POWER TRAIN

1 Report10% of total

Previewing the first 1 complaint summaries.

It has become more frequent for there to be a delay in acceleration of about 3 to 4 seconds when traveling uphill. My car lost acceleration while going uphill. As I was gradually accelerating from a red traffic light to climb a hill, my car became stuck at a certain speed, around 50 mph on April 3rd. Even when pressing the acceleration pedal to the maximum, it wouldn't accelerate. On March 2nd, while entering the freeway on an uphill section, my car suddently lost acceleration and slowed down for about 4 seconds before finally accelerating again. At the moment, a car was traveling fast in the right lane, and I narrowly avoided being hit by it. I quickly moved onto the shoulder and then returned to the right lane when it was safe. Posing serious safety concerns for both myself as the driver and any passengers in the car. My car has been towed in and is currently being investigated by technicians at the Hyundai dealer (Tustin) since 4/05/2024.

4/20/2024

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2021 Hyundai Nexo?

The most reported complaint category for the 2021 Hyundai Nexo is FUEL/PROPULSION SYSTEM, with 3 owner reports. That is about 30% of all complaints logged here. Other recurring themes include FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE.

Are complaints about the 2021 Hyundai Nexo a serious warning sign?

Potentially. 8 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2021 Hyundai Nexo?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2021 Hyundai Nexo severe?

8 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Hyundai Nexo: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
10
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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