2019 Hyundai Nexo Owner Complaints
Complaint Summary
The 2019 Hyundai Nexo has 3 reported complaints.
- Top issues involve service brakes and unknown or other.
Reliability Score
Reliability Score
Based on 3 complaints
Most Frequent Issues
SERVICE BRAKES
1 33.3%
UNKNOWN OR OTHER
1 33.3%
FUEL/PROPULSION SYSTEM
1 33.3%
Quick Insights
The top category is SERVICE BRAKES, accounting for 33.3% of all complaints.
Owners have reported issues across 3 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2019 Hyundai Nexo
The 2019 Hyundai Nexo has 3 owner complaints in this dataset. SERVICE BRAKES is the most common complaint category, representing about 33% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2019 Hyundai Nexo are SERVICE BRAKES (1), UNKNOWN OR OTHER (1), FUEL/PROPULSION SYSTEM (1).
Are these complaints a serious red flag?
Potentially. 2 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2019 Hyundai Nexo?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 3 of 3 systems
SERVICE BRAKES
1 Report33% of totalPreviewing the first 1 complaint summaries.
WHEN THE CAR IS MOVING, A "REGENERATIVE BRAKE SYSTEM FAILURE" MAY OCCUR. WHEN THIS ERROR OCCURS, BRAKING EFFECTIVENESS IS DRAMATICALLY REDUCED AND THE CAR'S SPEED IS LIMITED TO 13 MPH. ADDITIONALLY, THE CAR WILL NOT CREEP FORWARD OR HOLD POSITION WHEN THE BRAKE IS RELEASED, POTENTIALLY ALLOWING THE CAR TO ROLL BACKWARD WHEN THE BRAKE IS NOT APPLIED. THE FAILURE OCCURS MOST COMMONLY WHEN THE CAR IS CREEPING FORWARD IN TRAFFIC, BUT CAN ALSO OCCUR AT FREEWAY SPEEDS. TURNING OFF THE CAR, RESTARTING IT, AND PULLING FORWARD - IN THAT ORDER - WILL CLEAR THE BRAKE FAILURE WARNING LIGHTS AND RETURN THE CAR TO NORMAL OPERATION UNTIL THE NEXT FAILURE. TIME BETWEEN FAILURES CAN BE AS LITTLE AS A FEW MINUTES AND AS GREAT AS A FEW DAYS. THE FAILURE SETS DTCS IN THE VEHICLE ECM BUT THESE CODES HAVE NOT BEEN SUFFICIENT FOR TECHNICIANS TO IDENTIFY THE FAULTY COMPONENTS. THE VEHICLE WAS RETURNED TO CUSTOMER WITHOUT THE TECHNICIANS OBSERVING THE FAILURE OR PERFORMING ANY FIX. THE CAR THEN FAILED AGAIN A FEW DAYS LATER AND HAS BEEN RETURNED TO THE DEALER FOR FURTHER ASSESSMENT.
10/29/2019
UNKNOWN OR OTHER
1 Report33% of totalPreviewing the first 1 complaint summaries.
Indicated that there is delay of acceleration on the high driving when I push the gas pedal, it doesn't linearly speed up instead it reduced the speed while I was pushing the gas pedal, worried about the behind car didn't notice the car is slowing due to this issue, it may incur the unexpected accident due to unexpected speed down on the highway driving. Put my car in the dealer to take a look at the issue, they indicated the issue and performed several software upgrade but they failed several times and it still didn't get fixed yet. I also heard that it has orange warning message which need to replace hydrogen related coolant must be replaced but they don't have parts to replace it immediately. There is no actual incident so far, but worrying about this unexpected delay of acceleration, and unexpected speed down could cause the accident. But they cannot figure it so far, been 4months.
1/18/2022
FUEL/PROPULSION SYSTEM
1 Report33% of totalPreviewing the first 1 complaint summaries.
I bought a 2019 Hyundai Nexo Fuel Cell on 04/29/2020 from Lithia Hyundai of Mission Hills without been notified of the two existent recalls with no remedy yet available from Hyundai. In fact, these Recalls shown in the Carfax report, were undisclosed by giving me to sign the last page "as a confirmation I was going to receive it complete". At the end of the process, I received a USB with the purchase documents and it was until two days after when I printed all documents, I found out about the recalls. Is it fraud?
6/20/2022
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2019 Hyundai Nexo?
Are complaints about the 2019 Hyundai Nexo a serious warning sign?
How should buyers use complaint data for the 2019 Hyundai Nexo?
Are complaints about the 2019 Hyundai Nexo severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Hyundai Nexo: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 3
- Top-topic view
- 3 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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