2014 Hyundai Genesis Coupe Owner Complaints

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS COUPE. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED NUMEROUS TIMES WHILE DRIVING. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,514.

9/28/2016

SO I HAD BOUGHT MY GEN COUPE 25 DAYS BEFORE IT HAD BLOWN UP. WHEN PURCHASED I DID ALL THE REGULAR MAINTENANCE. 4,000 MILES LATER. THE ENGINE HAS OIL ISSUES AND DROPPED A CYLINDER AND BLEW THE ENGINE. I HAD FINANCED THE CAR AND NOW I'M STUCK WITH A BROKEN CAR AND EVERY SHOP WANTS TO CHARGE ME 10-15K FOR A NEW USED ENGINE. I'M LOST AND DON'T KNOW WHAT TO DO. IS THERE ANYONE ELSE DEALING WITH THE SAME ISSUES?

10/25/2019

USERNAME - [XXX] LOCATION (I.E. CITY, STATE) - JACKSONVILLE, FL ENGINE/TRANS/TRIM - 2014 ULTIMATE MANUAL 3.8 GDI MILEAGE - 32K TO WHAT DEGREE IS THE PROBLEM? - EVERYTIME I FIRST DRIVE THE CAR THE TRANSMISSION HAS A GRIND SOUND FROM 2ND TO 3RD GEAR. THERE IS NOTHING SMOOTH ABOUT IT. ALSO WHEN I PUT IT ON 1ST GEAR WHILE PARKED, THERE IS A HEAVY CLUNK ON THE BACK OF THE CAR. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'), *JB

2/22/2017

FAULTY SYNCHROS - 6 SPEED MANUAL TRANSMISSION. SHIFTING INTO 3RD OR 4TH GEAR RESULTS IN A GRIND 9/10 TIMES. THE ORIGINAL TRANSMISSION HAS ALREADY BEEN REPLACED ONCE AND THE BRAND NEW OEM TRANSMISSION IS HAVING THE SAME SYMPTOMS ONLY 12 MILES LATER!

4/22/2017

The contact owns a 2014 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/1/2023

The contact owns a 2014 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

1/10/2024

I OWN A HYUNDAI GENESIS COUPE 2014, WITH 60K MILES. I MAINTAIN MY CAR BOTH THE INTERIOR AND EXTERIOR. THE CAR IS PEARL WHITE PAINT, IT IS TURNING YELLOW AND CHIPPING OFF THE CAR. SOCIAL MEDIA HAS HUNDREDS OF COMPLAINT ABOUT THE PAINT ON HYUNDAI CARS. THE PAINT IS A MANUFACTURER DEFECT.I AM ASKING FOR YOU TO RESEARCH AND RECALL THE PAINT ON HYUNDAI CARS. I WOULD LIKE MY PAINT CORRECTED AND COVERED BY THE MANUFACTURER/HYUNDAI COMPANY. I WOULD HAVE REPORTED THIS EARLIER BUT I DIDN'T KNOW THIS WAS AN OPTION. I TRIED CONTACTING CORPORATE AND LOCAL CAR DEALER WHERE I BOUGHT THE CAR. THEY WILL NOT STAND BY THE PRODUCT OR THIS VERY COMPLAINT. PLEASE LET ME KNOW WHAT I CAN DO TO GET THE PAINT CORRECTED. THANK YOU!

10/17/2020

The contact owns a 2014 Hyundai Genesis Coupe. The contact stated that he noticed water in the trunk of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact was concerned about mold and an electrical failure from the water intrusion inside the trunk of the vehicle. The manufacturer was not contacted. The failure mileage was approximately 100,000.

7/14/2021

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS COUPE. WHILE THE CONTACT'S SON WAS STOPPED AT A STOP LIGHT, HE RELEASED THE CLUTCH AND A LOUD NOISE WAS HEARD. THE DRIVER EXITED THE VEHICLE AND NOTICED PARTS ON THE GROUND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO KENDALL HYUNDAI (15895 S DIXIE HWY, MIAMI, FL 33157 (855) 510-3093) WHERE IT WAS DIAGNOSED WITH A FRACTURED DIFFERENTIAL BOLT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLUTCH REPAIR AND THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V756000 (SUSPENSION, POWER TRAIN), BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER TWICE TO HAVE THE DIFFERENTIAL BOLT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

8/4/2017

TL* THE CONTACT OWNS A 2014 HYUNDAI GENESIS COUPE. WHILE ACCELERATING FROM A STOP LIGHT, A LOUD, UNKNOWN NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STOPPED AND EXITED THE VEHICLE, AND NOTICED THAT THE DIFFERENTIAL DETACHED WITH ALL THE SCREWS ON THE GROUND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TWO WEEKS LATER, THE VEHICLE WAS TOWED TO THE KENDALL HYUNDAI DEALER (LOCATED AT 15895 S DIXIE HWY, MIAMI, FL 33157), BUT COULD NOT BE SERVICED BECAUSE A REPRESENTATIVE HAD TO INSPECT THE VEHICLE FIRST. THE CONTACT CALLED THE DEALER THREE WEEKS LATER AND WAS INFORMED THAT HE WOULD HAD TO PAY A DIAGNOSTIC AND REPAIR FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE VEHICLE STILL REMAINS AT KENDALL HYUNDAI. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD GET BACK TO HIM. NO FURTHER ASSISTANCE WAS PROVIDED. THE MANUFACTURER DID NOT GET BACK WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

8/15/2017

MY 2014 GENESIS COUPE 2.0T RSPEC HAS AN ISSUE WITH THE REAR BREAK CALIPER IT GOES OUT OF ALIGNMENT AND SLOWLY SHAVES DOWN THE CALIPER AND THE ROTOR BOLT BROKE OFF. ALSO MY TURBO BYPASS VALVE GETS STUCK EVERYTIME I GET TO HIGHWAY SPEEDS OF 65 OR 70 AND I LOOSE SO MUCH POWER AS IF THE TURBO CHARGER IS NO LONGER WORKING UNTIL I TURN OFF THE VEHICLE AND RESTART IT.

1/5/2021

My VIN# does not appear in the Recall Listing of Hyundai vehicles that are at risk for fires, but 2014 models should be. The original engine was replaced on 12/9/2020, as something melted inside, causing it to seize up. It was replaced with a used engine, with only 51,000 miles. My engine compartment caught on fire, on 10/3/2021, while my son was driving the vehicle on the highway. This model also needs to be placed on the recall list for fire risk!

10/4/2021

My VIN# does not appear in the Recall Listing of Hyundai vehicles that are at risk for fires, but 2014 models should be. The original engine was replaced on 12/9/2020, as something melted inside, causing it to seize up. It was replaced with a used engine, with only 51,000 miles. My engine compartment caught on fire, on 10/3/2021, while my son was driving the vehicle on the highway. This model also needs to be placed on the recall list for fire risk!

10/4/2021

Complete engine failure due to connecting rod bearing failing on my car on Thanksgiving day. Conveniently Hyundai has a open recall on their Sonata, Santa Fe and Santa Fe sport, and the Veloster for this exact issue but not on the Genesis coupe? What kind of [XXX] is that? And of course I'm 16 thousand miles past the factory drivetrain warranty. What a joke, looks like I'm never buying a Hyundai again. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

11/30/2021