2011 GMC Yukon XL Owner Complaints

AT ABOUT 3 YEARS OF AGE THE DASHBOARD BEGAN TO CRACK. IT MEANDERED THROUGH THE DASHBOARD AND SOON WILL BE EFFECTIVELY SPLITTING THE DASHBOARD IN HALF WITH A THOROUGH CRACK. THE CAR IS NOW 5 YEARS OLD.

2/11/2016

I PURCHASED A 2011 GMC YUKON XL IN JANUARY 2011. IN AUGUST 2014 (57545 MILES), THE DASH BEGAN TO SPLIT ABOVE THE STEERING WHEEL AND NEAR THE FRONT PASSENGER'S AIR BAG. A LOCAL GMC DEALER REPLACED THE DASH AT A DEDUCTIBLE CHARGE FROM ME OF $150. IN APRIL OF 2016 (87116 MILES) THE INSTALLED REPLACEMENT DASH HAS SPLIT NEAR THE FRONT PASSENGER'S AIRBAG. THE SAME DEALER HAS SAID THEY WILL REPLACE THE SECOND DASH AT A 30% DISCOUNT, COSTING ME $600. IT IS PLAIN TO ME THAT GM IS REPLACING FAULTY DASHES WITH DASHES MADE FROM THE SAME FAULTY MATERIAL , PLUS ENDANGERING GM OWNERS WITH POSSIBLY MALFUNCTIONING AIRBAGS.

5/9/2016

DASH IS CRACKING ON DRIVER'S SIDE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG TOP LEFT CORNER.

7/26/2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

1/20/2017

THE VEHICLE'S DASHBOARD NEAR THE PASSENGER AIRBAG CRACKED AND THEN CREATED A HOLE WITH NO PHYSICAL DAMAGE TO IT BEING DONE. THERE HAVE BEEN SEVERAL OTHER REPORTS OF THIS HAPPENING TO SIMILAR VEHICLES BY OTHER CUSTOMERS. THIS IS ESPECIALLY DANGEROUS AS IT LEAVES SHARP ANGLES AND COULD SERIOUSLY INJURE A PASSENGER IF THE AIRBAG SHOULD DEPLOY. THERE IS A SERIOUS FLAW IN THE DASHBOARD THAT WARRANTS IMMEDIATE FIXES BY GMC. *TR

8/26/2014

AS I WAS DRIVING I NOTICED IN THE REFLECTION OF MY WINDSHIELD A CRACK IN THE DASHBOARD. UPON FURTHER INSPECTION I SAW THAT THERE WAS A CRACK THAT RAN FROM THE VENT ON THE DASHBOARD UP TOWARD THE STEERING WHEEL. THIS IS CLEARLY A MANUFACTURING DEFECT AS THIS VEHICLE IS ONLY THREE YEARS OLD, GOOD CONDITION, WITH 31000 MILES ON IT. IT IS MY CONCERN THAT THIS CRACK AS OTHERS UNLESS FIXED WILL CONTINUE TO SPREAD AND BECOME A LARGER SAFETY CONCERN FOR ME AND MY FAMILY. *TR

9/29/2014

AT ABOUT 3 YEARS OF AGE THE DASHBOARD BEGAN TO CRACK. IT MEANDERED THROUGH THE DASHBOARD AND SOON WILL BE EFFECTIVELY SPLITTING THE DASHBOARD IN HALF WITH A THOROUGH CRACK. THE CAR IS NOW 5 YEARS OLD.

2/11/2016

TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED IN FRONT OF THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 08/30/16*LJ THE CONSUMER STATED THERE WAS A TRIANGULAR CRACK GOING THROUGH THE DASH. THE CONSUMER WAS INFORMED IT WAS A DESIGN FLAW, OR STRESS POINT AND IT WOULD COST @ 1200 TO FIX. UPDATED 10/26/16.*JB

4/18/2016

TRANSMISSION DEFECTIVE @60,000 MILE MARK WITH INITIAL SENSATION OF GETTING BUMPED FROM BEHIND WHEN COMING TO A STOP THAT THE DEALERSHIP ROUTINELY STATED, "OH THAT'S THE WAY THEY ALLURE". DASHBOARD DISINTEGRATING BEFORE MY EYES WITH MULTIPLE PLASTIC SHARDS THAT WILL BECOME DEADLY PROJECTILES IF EVER IN ACCIDENT AND WHO KNOWS HOW BAD IT WILL GET IF AIR BAGS DEPLOY.

12/12/2019

VEHICLE STOPPED FOR TRAFFIC LIGHT ON A CITY STREET INTERSECTION, WOULD NOT PROGRESS. HAD TO BE TOWED. TRANSMISSION WENT OUT & WERE TOLD THAT THIS MODEL, YEAR AND ENGINE HAD A FAULTY TRANSMISSION COMPUTER WHICH LED TO INTERNAL PUMP FAILURE, AFFECTING PERFORMANCE OF TORQUE CONVERTER.

12/30/2019

THE DASHBOARD HAS LARGE CRACKS OVER THE INSTRUMENT CLUSTER AND IN THE AREA OF THE PASSENGER AIR BAG. THE DASH FLOPS UP AND DOWN WHEN DRIVING. CONCERN IS CRACK COULD PREVENT PASSENGER AIR BAG FROM DEPLORING DURING A ACCIDENT OR RIPPING THE AIR BAG AT DEPLOYMENT. ALSO LIQUID COULD ACCIDENTALLY GO THRU CRACK OVER INSTRUMENT CLUSTER CAUSING ELECTRICAL SHORT OR FIRE. THE CRACK CONTINUES TO GET LARGER AND LARGER.

9/29/2019

LARGE CRACKS IN DASH CAUSING CONSTANT RATTLING NOISE.THIS OCCURRED IN LESS THAN A YEAR PURCHASE AND HAS WORSENED THE HEATING AND COOLING FUNCTION OF THE SEATS FAILED WITHIN MONTHS OF BUYING THE VEHICLE NEW. RADIO AND NAVIGATION SCREEN DOES NOT WORK AT ALL.

12/16/2020

WHILE DRIVING DOWN THE HWY ON APPROXIMATELY 04/08/2020 I HEARD A LOUD POP AND THEN A TICKING SOUND. I PULLED OFF THE SIDE OF THE ROAD TO LOOK AT THE MOTOR TO FIND THAT 4 OF MY EXHAUST MANIFOLD BOLTS WERE BROKEN OFF. BOTH OF THE FRONT AND REAR BOLTS ON BOTH MANIFOLDS WERE MISSING AND THE FRONT PASSENGER SIDE EXHAUST PORT WAS LEAKING. AFTER TAKING IT TO A SHOP TO BE LOOKED AT, THE MECHANIC STATED THAT THIS IS A COMMON PROBLEM WITH GM V8 ENGINES AND HAS BEEN FOR YEARS. THIS ISSUE COULD CAUSE AN ACCIDENT IF SOMEONE GETS OUT OF THEIR VEHICLE ON THE SIDE OF THE ROAD AND THEY OR ANOTHER OPERATOR ISN'T PAYING ATTENTION, SOMEONE COULD GET RUN OVER. I DON'T HAVE ANY PICTURES AS MY SUV IS IN THE SHOP BEING REPAIRED.

4/27/2020

Keep getting traction control and stability issue warnings along with reduced engine power. Idles up and down and rough Car was parked haven’t moved

2/3/2022

AS I WAS DRIVING I NOTICED IN THE REFLECTION OF MY WINDSHIELD A CRACK IN THE DASHBOARD. UPON FURTHER INSPECTION I SAW THAT THERE WAS A CRACK THAT RAN FROM THE VENT ON THE DASHBOARD UP TOWARD THE STEERING WHEEL. THIS IS CLEARLY A MANUFACTURING DEFECT AS THIS VEHICLE IS ONLY THREE YEARS OLD, GOOD CONDITION, WITH 31000 MILES ON IT. IT IS MY CONCERN THAT THIS CRACK AS OTHERS UNLESS FIXED WILL CONTINUE TO SPREAD AND BECOME A LARGER SAFETY CONCERN FOR ME AND MY FAMILY. *TR

9/29/2014

TL* THE CONTACT OWNS A 2011 YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ACCELERATE BECAME STUCK AND THE SPEED INCREASED. THE CONTACT DEPRESSED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN USED THE EMERGENCY BRAKE WHICH SLOWED THE VEHICLE DOWN, BUT THE VEHICLE WOULD NOT STOP SO THE CONTACT JUMPED OUT OF THE VEHICLE AT APPROXIMATELY 35 MPH. IN A HALF MILE, THE VEHICLE CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

11/5/2014

TL* THE CONTACT OWNS A 2011 YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ACCELERATE BECAME STUCK AND THE SPEED INCREASED. THE CONTACT DEPRESSED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN USED THE EMERGENCY BRAKE WHICH SLOWED THE VEHICLE DOWN, BUT THE VEHICLE WOULD NOT STOP SO THE CONTACT JUMPED OUT OF THE VEHICLE AT APPROXIMATELY 35 MPH. IN A HALF MILE, THE VEHICLE CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

11/5/2014

TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CONNECTOR FRACTURED. THE CONTACT STATED THAT THE WIRE WAS DANGLING DUE TO THE SEPARATION FROM THE WELD POINT. KEYSER CADILLAC (LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 568-7045) WAS INFORMED THAT THE REAR WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

12/19/2018

TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CONNECTOR FRACTURED. THE CONTACT STATED THAT THE WIRE WAS DANGLING DUE TO THE SEPARATION FROM THE WELD POINT. KEYSER CADILLAC (LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 568-7045) WAS INFORMED THAT THE REAR WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

12/19/2018

I WAS DRIVING WITH MY VEHICLE IN AUTO 4WD, BECAUSE WE HAD ICY ROADS. MY VEHICLES REAR DRIVE SLIPPED ON SOME ICE AND THEN I GOT A MESSAGE INDICATING MY STABILIZER SYSTEM WAS NEEDING WORK, THEN THE ELECTRICAL SYSTEM (INSTRUMENTATION DASH) STARTED TO FLASH ON AND OFF. I PULLED OFF THE ROAD AND TURNED OFF MY VEHICLE AND THEN TRIED TO RESTART IT AND IT WOULD NOT START. I TRIED A 2ND TIME AND IT STARTED, PUT IT IN GEAR AND STARTED BACK OUT ON THE ROAD. MY ELECTRICAL SYSTEM STARTED TO GO CRAZY ALL OF THE SUDDEN, ALL THE LIGHTS STARTED TO FLASH, MY POWER DOORS STARTED TO LOCK AND UNLOCK SIMULTANEOUSLY, THE ENGINE STARTED TO ACCELERATE ITS RPM'S, AND DOWN/UP SHIFTING MY GEARS, MY DASH BOARD INSTRUMENTS STARTED FLASHING, HEATING AND AIR CONDITIONING FAN WAS SPEEDING UP AND SLOWING DOWN, THEN TURNING ON AND OFF. I THOUGHT MY VEHICLE WAS POSSESSED BY A DEMON REALLY PUTTING A SCARE IN ME. I WAS SCARED THAT IT WAS GOING TO ACCELERATE AND I WAS NOT IN CONTROL AT ALL, SO I IMMEDIATELY PULLED OFF THE ROAD AND TURNED THE VEHICLE OFF. IT WOULD NOT RESTART ONCE AGAIN, ON MY 3RD ATTEMPT IT STARTED. I PUT IT IN GEAR AND IT WENT GOOD. I THINK THE INSTRUMENTATION FLASHED MAYBE ONE OR TWO TIMES, BUT OVERALL IT WAS DRIVING, THANK GOD, BECAUSE IS WAS COLD OUT AND I WAS IN A RURAL AREA. FOUR DAYS LATER I DROVE MY VEHICLE TO WORK, WENT OUT TO TAKE IT TO LUNCH AND IT WOULD NOT START, NOTHING WOULD WORK, COMPLETELY DEAD. I HAD IT TOWED TO SHOTTENKIRK CHEVROLET IN QUINCY, IL, WHICH IS WHERE IT IS AWAITING THE DIAGNOSTIC REPORT. 1/16/2020. I CANNOT TELL YOU ENOUGH, THE WHOLE ORDEAL SCARED THE LIVING DAYLIGHTS OUT OF ME.

1/16/2020

When attempting to install car seats on the 3rd row, the seat belts do not remain locked after pulled all the way out. Pulling all the way out should activate the ALR, but it does not. I am unable to seat belt install on my 3rd row which is required when a child is over 40lbs.

9/22/2022

The contact owns a 2011 GMC Yukon XL. The contact stated that while attempting to refuel the vehicle at the gas station, fuel was leaking out of the fuel tank. The vehicle was towed to an independent mechanic, where the vehicle was lifted. The mechanic then informed the contact that the fuel pump was rusted and that the frame were severely rusted. The contact was informed that the frame was fractured and had holes and was being held up by the body. Additionally, the mechanic informed the contact that the alignment had failed due to the failure. The vehicle was not repaired. The used car dealer where the vehicle was purchased was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 271,000.

8/22/2025