2021 Genesis GV80 Owner Complaints

PURCHASED BRAND NEW AND WITHIN 1,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. TOOK TO DEALER AND THEY DETERMINED IT WAS DUE TO DEFECTIVE FUEL INJECTOR SYSTEM. BACKORDER ON PARTS, SO THE CARE HAS BEEN IN THE SHOP FOR AS LONG AS WE HAVE OWNED IT. WONDER IF SIMILAR ISSUE TO THAT WHICH LED TO RECALL OF THE 2021 G70?

3/6/2021

The fuel cap never opens up right away. It is not an emergency, but it is very time consuming, trying to repeatedly lock and unlock my door several times before the fuel door is released. I am unsure of what to do. It states that the driver's side door must be unlocked before the fuel door is released, I have to lock/unlock my door multiple times before the cap is released.

4/13/2023

Genesis GV80 2.5 T standard option Forward collision warning software problem. These vehicles are sold with this option but not showing on settings, therefore it is not usable. Similar complaints are known with 21 model G80, GV80, G90. I believe this problem is recorded as T17G.

5/17/2021

The infotainment system on my GV80 works for 5 minutes and shuts down. The lane change warning light and front collision warning goes on and off while driving. the back-up camera and warning stopped working. When you park the vehicle, it takes at least it takes 10 minutes to completely shut down

1/4/2023

Left LED Headlamps & intergral camera sensor assembly has failed due to moisture penetration behind the lenses. In addition to no left headlamps or left front turn signal, we have lost the emergency braking, forward collision warning, the lane departure warning and the lane keeping assistance features. Service advisor has advised on 01/08/24 that this is a common problem & parts are not readily available.

1/13/2024

There are cracks on the driver side headlamp due to design flaw. My light went completely off causing the front headlamp to turn off and disable certain things that are crucial forndriving. the dealer will not replace the headlamp saying it is external factors. Other have the same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

5/14/2024

UNDER 30 DAYS OF PURCHASE AND UNDER 1000 MILES - CHECK ENGINE LIGHT KEPT COMING ON-A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM. TWO TRIPS TO SERVICE DEPARTMENT, PART IS ON BACK ORDER UNTIL JUNE. SERVICE DEPT HAS VEHICLE FOR LONGER THAN I HAVE OWN THE CAR.

4/21/2021

The contact owns a 2021 Genesis GV80. The contact stated while driving 35 mph, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The technician disengaged the check engine warning light senor however, the failure recurred three times. The manufacturer was not notified of the failure. The failure mileage was approximate 300

6/28/2021

The infotainment system on my GV80 works for 5 minutes and shuts down. The lane change warning light and front collision warning goes on and off while driving. the back-up camera and warning stopped working. When you park the vehicle, it takes at least it takes 10 minutes to completely shut down

1/4/2023

Child window and door locks malfunction along with mirror controls and all window controls from driver door panel. Repeated random events have occurred

10/30/2023

The brakes failed at about 25mph. My car collided into the car in front of me. After several attempts to pump the brakes they never re-engaged to stop the vehicle.

7/9/2023

Left LED Headlamps & intergral camera sensor assembly has failed due to moisture penetration behind the lenses. In addition to no left headlamps or left front turn signal, we have lost the emergency braking, forward collision warning, the lane departure warning and the lane keeping assistance features. Service advisor has advised on 01/08/24 that this is a common problem & parts are not readily available.

1/13/2024

The car would slam in park of you went over 30 all lights and windshield wipers would move and flash would not accelerate after slammed in park said door was open when wasn’t. There diagnostics was that some how liquid came from cup holder and got wiring harness wet please see whoops there where a few drops in there and I spoke with tech and they said there is nothing protecting the femal end from liquid getting on it as it is under the cup holder

11/14/2022

The brakes failed at about 25mph. My car collided into the car in front of me. After several attempts to pump the brakes they never re-engaged to stop the vehicle.

7/9/2023

The car would slam in park of you went over 30 all lights and windshield wipers would move and flash would not accelerate after slammed in park said door was open when wasn’t. There diagnostics was that some how liquid came from cup holder and got wiring harness wet please see whoops there where a few drops in there and I spoke with tech and they said there is nothing protecting the femal end from liquid getting on it as it is under the cup holder

11/14/2022

Please see uploaded document for full description.

11/15/2023

I bought my 2021 GV80 used with 15,500 miles. After driving not even 100 miles, we experienced the vehicle stalling and having no power. Giving it gas, the RPM's would not rise and the engine then shut off. The engine light briefly turned on but did not stay on. After the car shut down and turned back on, we kept driving. We took the vehicle immediately to the dealer where they proceeded to tell us there is nothing wrong because the diagnostics came back fine. But now this exact same thing has happened on 7 different occasions after driving a little over 1,000 miles. This has happened on the freeway, on busy intersections and feel unsafe to drive. On one occasion, we were almost hit from behind because we stalled making a left at a buy intersection. I took it back to a Genesis dealer and one week in their service, we were told they can't duplicate it and we should pick it up. Again, I do not feel safe driving this vehicle. There are no recalls but many complaints about this same problem and no recourse to fix this.

9/13/2023

Battery begins discharge without warning while driving the vehicle. System begins complete shutdown without warning. Experiencing clunking and or jerking while driving no matter if speed acceleration/deceleration. Infotainment system goes out of function without notice - radio, sound, navigation, and safety cameras included. I feel unsafe during driving this vehicle as it does not give any warning when these issues occur. Once in traffic I had to slam on breaks after the truck just shot off after lightly pressing the gas to move forward. Whenever the vehicle is taken in for inspection, no issues are found. I reported the clunking before, the dealer claimed it was a faulty fuel pump. This is a brand-new vehicle and none of these issues should be happening.

9/11/2024

VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.

3/1/2021

The car would slam in park of you went over 30 all lights and windshield wipers would move and flash would not accelerate after slammed in park said door was open when wasn’t. There diagnostics was that some how liquid came from cup holder and got wiring harness wet please see whoops there where a few drops in there and I spoke with tech and they said there is nothing protecting the femal end from liquid getting on it as it is under the cup holder

11/14/2022

VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.

3/1/2021

WHILE DRIVING A LOW PRESSURE WARNING POPPED UP ON THE DASH. WHEN I GOT OUT I NOTICED THE REAR DRIVER SIDE TIRE WAS LOW. I DID A VISUAL INSPECTION OF THE TIRE AND I NOTICED NO DAMAGE. WHILE ADDING AIR I NOTICED THE PRESSURE WOULD NOT GO OVER 33PSI AND I COULD HEAR AIR ESCAPING THE TIRE. THERE WAS A BULGE AT THE BEAD OF THE TIRE. THE TIRE WAS COMING OFF THE RIM. WHILE DRIVING THE DAY PRIOR I NOTICED THE VEHICLE WAS UNSTABLE. I BROUGHT THIS VEHICLE IN COUPLE OF TIMES FOR BALANCING ISSUES.

3/5/2021

The contact owns a 2021 Genesis GV80. The contact became aware that the VIN was included in Hyundai Campaign Number: 012G, however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2/21/2023

Drivers side rear seat seat belt bolt came out

8/29/2023

The contact owns a 2021 Genesis GV80. The contact stated that the fuel cap was intermittently stuck and failed to open as needed to refuel the vehicle. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The failure mileage was approximately 19,000.

7/12/2023

The contact owns a 2021 Genesis GV80. The contact received notification of NHTSA Campaign Number: 23V630000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next appointment the have is for mouths away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

11/21/2023

As I was exiting a driveway onto a 4 lane highway(2 lanes, divider, 2 lanes) I was attempting to enter into the nearest lane when my car completely pulled the wheel into the outer lane where an oncoming vehicle was and there was impact deploying airbags. I did not have the driving assist engaged. My vehicle was totaled and I had injuries requiring emergency care.

1/9/2025

my cluster went black. No dash lights. No speedometer. no odometer. no cruiz control nothing works. the 2022-23-124 47,000 have been recalled .. Why not the 2021? Its the same part.. tHIS IS A DISASTER. TOTALLY UNSAFE TO DRIVE .

8/31/2025

my cluster went black. No dash lights. No speedometer. no odometer. no cruiz control nothing works. the 2022-23-124 47,000 have been recalled .. Why not the 2021? Its the same part.. tHIS IS A DISASTER. TOTALLY UNSAFE TO DRIVE .

8/31/2025

Condensation has appeared in the driver side headlight. It has caused the headlight and blinker to stop working. In addition, several warning lights have appeared on the dash indicating the following operations are no longer working.... Driver Attention Warning System, Forward Safety System, Lane Change Assist system, Lane Departure Warning System and High Beam Assist. While the driving assist systems may be optional functions, the lack of headlight and blinker are, in my opinion, safety issues. Certainly, the car would not pass a safety inspection in the state of Virginia and, as a result, I would not be able to register the vehicle. Genesis has known of the headlight condensation problem for years and has issued several TSB's, yet they continue to build cars with a known safety issue. In my opinion, a safety recall should be implemented and Genesis should be required to repair the problem at their expense.

10/14/2025

VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.

3/1/2021

There is a very bright section of chrome stripping on the dashboard, just below the control panel, that reflects light which looks like a lightening bolt directly across the windshield in the drivers viewing area. This happens when both sunlight and street lamps shine on the dashboard. It is very distracting and dangerous. Quite bright here in FL. It hasn't caused an accident "yet". The incidents are continuous, not a specific date.

3/28/2022

The infotainment system on my GV80 works for 5 minutes and shuts down. The lane change warning light and front collision warning goes on and off while driving. the back-up camera and warning stopped working. When you park the vehicle, it takes at least it takes 10 minutes to completely shut down

1/4/2023

The contact's mother owned a 2021 Genesis GV80. The contact stated that while her mother was driving into a parking space at an undisclosed speed, the brake pedal was depressed but the vehicle experienced unintended acceleration. The vehicle drove over a field and into oncoming traffic before crashing into another vehicle. No warning light was illuminated. Only the front driver's side air bag was deployed. A police report was filed. The contact's mother later received medical attention for injuries sustained to her ribs, left shoulder, and neck, as well as hearing loss in the left ear. The vehicle was towed to a body shop; however, it was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 17,500.

4/19/2023

THE 2021 GENESIS GV80 REAR BUMPER COVER VIBRATES WHILE DRIVING AS IF IT WANTS TO BLOW OFF. THIS PART OF THE BUMPER INCLUDES THE TAG AREA AND THE LOWER BUMPER COVER. WHILE DRIVING, THE TAG ALSO VIBRATES. IT SEEMS TO APPEAR THAT THERE IS NOTHING SUPPORTING THIS BUMPER. THIS VEHICLE COSTS TOO MUCH FOR IT TO HAVE THIS TYPE OF DEFECT. SAFETY IS PUT AT RISK BECAUSE THE BUMPER COVER COULD POSSIBLY BLOW OFF WHILE DRIVING AT HIGHER SPEED. I HAVEN'T TAKEN IT TO THE DEALER YET BUT I WILL HAVE IT INSPECTED BY THE DEALER. THIS FIRST APPEARED TO BE NOTICED ON FRIDAY, NOV. 17, 2023 WHEN DRIVING HOME FROM OUT OF TOWN. MY HUSBAND TRAILED ME AND NOTICED THE VIBRATION OF THE BUMPER COVER. HE TOLD ME TO PULL OVER AND EXPLAINED TO ME WHAT WAS HAPPENING TO THE BUMPER COVER WHILE I WAS DRIVING. HE EXPLAINED THAT THE REAR BUMPER COVER AND TAG AREA WAS VIBRATING WHILE I WAS DRIVING IT. THERE WERE NO WARNING LAMPS OR MESSAGES WHILE DRIVING. THIS CAR IS EXPENSIVE AND SHOULD BE BETTER MADE THAN IT IS. I WILL CONTACT GENESIS CORPORATE AND SHARE THIS SAME INFO WITH THEM.

11/19/2023

There are cracks on the driver side headlamp due to design flaw. My light went completely off causing the front headlamp to turn off and disable certain things that are crucial forndriving. the dealer will not replace the headlamp saying it is external factors. Other have the same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

5/14/2024

The car is not accelerating or needs hard acceleration to move. It is also losing power intermittently. The car can not accelerate to pass a vehicle. The transmission is behaving erraticly. Causing severe back pain accelerating the car in normal city driving. The RPMs exceed 4000 reaching a speed of 45 miles an hour making the car engine very noisy.

7/20/2024

I was driving my Genesis GV 80 in January and in the Trac near my work and I came out of a s turn and the car seemed to over correct and lost power.. I hit a parked car and it was pushed onto 2 other cars .My front end was damaged and airbags deployed. My seatbelt jerked me and was damages . There have been recalls on this vehicle for fuel pump problem which causes crashes. There's been a recall in this vehicle for the seatbelt explodes. There's also a problem with the headlight doesn't work and it's full of water. The seals are bad in the headlight has not been recalled yet. I want Genesis to take responsibility for this accident and compensate me. I'm taking my car into the dealership today Las Vegas with Las Vegas Genesis to discuss this issue and have them take a look at this car. I don't feel comfortable with this car anymore. My insurance could be with Allstate and the car is still not fixed right . I mistakenly attached a photo of a VIN number for a different vehicle. Please omit photo 5832. That's my Volvo. There's nothing to do with this case. Sorry I didn't know how to remove it.

11/22/2024

The contact owns a 2021 Genesis GV80. The contact stated while attempting to refuel the vehicle, the fuel tank door switch failed to function as intended. The contact stated that the fuel tank door switch failed to unlock the fuel door. Additionally, the contact stated that the failure had occurred while on a road trip. The contact stated that he and his family were stranded for hours. The contact ripped the fuel tank door off and was able to refuel the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an upcoming inspection. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.

1/14/2025

The contact owns a 2021 Genesis GV80. The contact stated that while the vehicle was parked, the horn independently activated. The contact stated that the failure had occurred several times. In addition, the driver's side door had to be unlocked, and additional tasks were performed to disable the horn. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact believed that the failure was due to the rear seat sensor. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 40,000.

8/20/2025