2018 Ford Mustang Owner Complaints

2018 MUSTANG GT WITH MANUAL TRANSMISSION. ENGINE STALLS WHEN SHIFTING INTO NEUTRAL (MANUAL TRANS) AT HIGHER ENGINE SPEEDS. FOR EXAMPLE, COMING UP TO A RED LIGHT (WAS TRAVELING APPROX 50MPH) OR WHILE EXITING THE FREEWAY (WAS TRAVELING 65MPH AND THEN WAS TURNING AROUND AN OFF-RAMP). HAS OCCURED AT ANY DRIVING SPEED (IF REVVING ENGINE AT FULL STOP, OR WHILE TRAVELING). STALLING DOES NOT OCCUR IF THE TRANSMISSION REMAINS ENGAGED WHILE SLOWING DOWN. IF I SHIFT TO NEUTRAL WHEN THE ENGINE IS NEAR IT'S NORMAL IDLE SPEED (500 RPM AFTER WARM-UP), IT WILL NOT STALL. THE PROBLEM ONLY OCCURS WHEN SHIFTING TO NEUTRAL ABOVE ~2,000 RPM, AND ONLY AFTER THE ENGINE IS WARMED UP. THE PROBLEM WAS PRESENT FROM THE TIME THE VEHICLE WAS BRAND NEW. AT 1500 MILES I RETURNED TO THE DEALER AND WAS ABLE TO SUCCESSFULLY REPRODUCE THE ISSUE TOGETHER WITH THE SERVICE ADVISOR. IN SOME INSTANCES, THE ENGINE SPEED WILL DROP BELOW IDLE SPEED AND THEN WILL RECOVER AND NOT STALL. I MADE A RECORDING OF THE CAN BUS TO TRY TO DIAGNOSE THE ISSUE ON MY OWN, WHICH IS AVAILABLE UPON REQUEST. IT SEEMS THAT THE ENGINE CONTROLLER IS REQUESTING MORE TORQUE FROM THE ENGINE WHEN THE SPEED DROPS, BUT THE THROTTLE WILL NOT RESPOND TO THE REQUEST AND THE ENGINE WILL STALL. NO DTCS OR WARNING LIGHTS WERE GIVEN TO INDICATE THAT THERE WAS AN ISSUE. NO MODIFICATIONS WERE MADE TO THE CAR, AND IS IN COMPLETELY 'STOCK' CONDITION.

4/30/2018

SIGNIFICANT ENGINE RATTLE BETWEEN 2000-2500 RPM UNDER LIGHT LOAD. RATTLE IS LOUDEST IN THIRD GEAR AT 2200 RPM. SERVICE TECHNICIAN DUPLICATED THE ENGINE RATTLE AND FOUND DAMAGE TO CYLINDERS 5-8 AND SUBMITTED HIS REPORT ALONG WITH PHOTOS TO FORD. THE TECHNICIAN RECOMMENDED FULL ENGINE REPLACEMENT. FORD ONLY APPROVED A NEW SHORT BLOCK.

5/7/2018

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED IN THE DRIVEWAY, IT ROLLED AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

6/28/2018

ENGINE STALLS WHILE DRIVING (3) INCIDENTS: ENGINE STALLS, BATTERY INDICATOR/THEN DASH BOARD MESSAGE; 'PUT IN NEUTRAL TO START ENGINE.' SO FAR HAS ALWAYS RE-STARTED WHILE DRIVING AT HIGHWAY SPEEDS: 1.JUNE 25, ESTIMATED MILES: 800, I-77 ON-RAMP EXIT 19, 55 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (NO SERVICE APPOINTMENT SCHEDULED) 2.JULY 11, ESTIMATED MILES: 1200, SOUTH TRYON APPROACHING CANTON, STRAIGHT, STEADY 45 MPH, 5 MINUTES AFTER STARTUP (SERVICE SCHEDULED) 3.AUGUST 8, 1800 MILES: 1-77 ON-RAMP EXIT 19, 50 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (SERVICE SCHEDULED). SERVICE REPRESENTATIVE: TOWN & COUNTRY FORD, CHARLOTTE, NC 'SERVICE 1: JUNE 18: OUT MILEAGE: 1393 MILES, INSTALLED MISSING BACK SEAT BRACKET. CHECKED FOR STALL FIX: NO CODES/ NO FIX DETERMINED FOR STALLS. NO CODES/NO SERVICE. 'SERVICE 2: AUGUST 13: RE-CHECK STALL ISSUE: TBD. SUGGESTED ON LINE CHECKS/REMEDIES FOR MUSTANG STALLS ISSUES: NO CODES FOUND / NO SERVICE PERFORMED. ISSUE UNRESOLVED. SERVICE REPRESENTATIVE: HUNTERSVILLE FORD, HUNTERSVILLE NC 'SERVICE 3: AUGUST 27: TECH TEST DRIVES, NO ISSUES DETECTED. CHECK CODES/NO CODES/NO SERVICE. DEALERS COULD NOT FIND ERROR CODES OR REPLICATE STALLING THEREFORE NO SERVICE WAS ATTEMPTED.

9/3/2018

I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET OUT, HOWEVER MY LEGS WERE BROKEN AND INJURED. MY RIGHT LEG WAS BROKEN AND MY LEFT LEG WAS BADLY INJURED. I WAS WEARING A HIGH BOOT ON THE LEFT FOOT AND NO BOOT ON THE RIGHT FOOT IN ORDER TO BE ABLE TO DRIVE COMFORTABLY. SECONDS AFTER THE POLICE OFFICER REMOVED ME FROM THE CAR, THE CAR EXPLODED. I BELIEVE THAT I WAS SOLD A DEFECTIVE CAR THAT LEAKED POISENOUS GASES WHICH CAUSED ME TO PASS OUT AND CRASH I TO A TREE. HAD IT NOT BEEN FOR THE POLICE OFFICER, I WOULD HAVE DIED TRAPPED IN THE BURNING CAR.

8/21/2018

MY CHECK ENGINE LIGHT CAME ON WHILE ON CRUISE CONTROL ON THE INTERSTATE GOING 80MPH ON A 75 AND A FEW SECONDS AFTER THE CHECK ENGINE LIGHT CAME ON , THE CAR SHUT OFF AND LOCKED UP AND CAUSED ME TO LOSE CONTROL. CAR WAS TAKEN TO A DEALERSHIP , AND THE ENTIRE BOTTOM END WAS TORN APART AND A FEW ENGINE COMPONENTS WERE REPLACED. AFTER RECEIVING THE VEHICLE BACK FROM THE DEALERSHIP THE VEHICLE CONTINUES TO HAVE ELECTRICAL AND ENGINE PROBLEMS. THE CAR WILL AT RANDOM TIMES SHUT OFF WHILE DRIVING , MAIN TIMES IS THE FREEWAY. SECOND ISSUE IS THE CAR HAS LOUD KNOCKING TO THE ENGINE , SOUNDS LIKE A LIFTED KNOCK , THE CAR WAS TAKEN TO A DEALERSHIP, AND MY CAR WAS NEXT TO A SAME YEAR MUSTANG TO COMPARE SOUND AND MINE WAS DEFINITELY KNOCKING COMPARED TO THE OTHER MUSTANG. THIRD ISSUE IS THERE IS A CONSTANT SQUEALING SOUND LIKE A LOSE BELT COMING FROM THE BACK SIDE OF THE ENGINE (THIS RECENTLY STARTED) AND THE FOURTH ISSUE IS WHEN I'M COMING DOWN TO A STOP OR SLOWING DOWN EVEN WITHOUT TOUCHING THE BREAKS THERE IS A METAL CLINGING SOUND THAT DOESN'T STOP UNTIL THE CAR COMES TO A COMPLETE STOP. THE CAR ONLY HAS 17K MILES AND IS NEVER ABUSED , AND HAS ALWAYS BEEN PROPERLY MAINTAINED.

2/10/2019

2018 MUSTANG GT BRAND NEW LESS THAN 300 MILES. DURING THE COURSE OF DRIVING ONE MORNING THE CAR ENGINE SHUT OFF 7 TIMES WHILE THE CAR WAS BEING DRIVEN. BROUGHT THE CAR BACK TO THE DEALER WHO WAS ABLE TO RECREATE THE CONDITION AND SUBSEQUENTLY DETERMINED THAT THE PROBLEM WAS A DEFECTIVE THROTTLE AND IT NEEDS TO BE REPLACED. WAS TOLD BY THE DEALER THAT FORD HAS A BACKLOG AND WOULD TAKE THREE WEEKS TO GET THE PART AND THE CAR FIXED.

1/25/2018

I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.

3/26/2019

THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.

12/19/2019

PASSENGER DOOR COMES OPEN WHILE DRIVING. IT HAS DONE IT ON HIGHWAY AND ON REGULAR STREETS . IT HAS DONE IT WHILE DRIVING 70 MILES AN HOUR AND AT 30 MILES AN HOUR. IT DOES IT EVEN WHEN IT IS IN THE LOCKED POSITION. *TR

6/12/2020

PASSENGER DOOR COMES OPEN WHILE DRIVING. IT HAS DONE IT ON HIGHWAY AND ON REGULAR STREETS . IT HAS DONE IT WHILE DRIVING 70 MILES AN HOUR AND AT 30 MILES AN HOUR. IT DOES IT EVEN WHEN IT IS IN THE LOCKED POSITION. *TR

6/12/2020

DRIVING DOWN THE ROAD AND THE PASSENGER DOOR BECOMES AJAR BY ITSELF. HAS HAPPENED SEVERAL TIMES. HAS HAPPENED ON A HIGHWAY, WHILE TURNING AND WHILE GOING DOWN A CITY STREET. HAPPENED JUST NOW ON WAY TO HOUSE. *TR

6/12/2020

I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET OUT, HOWEVER MY LEGS WERE BROKEN AND INJURED. MY RIGHT LEG WAS BROKEN AND MY LEFT LEG WAS BADLY INJURED. I WAS WEARING A HIGH BOOT ON THE LEFT FOOT AND NO BOOT ON THE RIGHT FOOT IN ORDER TO BE ABLE TO DRIVE COMFORTABLY. SECONDS AFTER THE POLICE OFFICER REMOVED ME FROM THE CAR, THE CAR EXPLODED. I BELIEVE THAT I WAS SOLD A DEFECTIVE CAR THAT LEAKED POISENOUS GASES WHICH CAUSED ME TO PASS OUT AND CRASH I TO A TREE. HAD IT NOT BEEN FOR THE POLICE OFFICER, I WOULD HAVE DIED TRAPPED IN THE BURNING CAR.

8/21/2018

ENGINE SHUTS DOWN REPEATEDLY AND SHUTS OFF COMPLETELY, CAUSING A SIGNIFICANT SAFETY ISSUE. COMMENTS FOUND ON INTERNET INDICATE THIS IS A KNOWN PROBLEM FOR MANY PRODUCTION YEARS. SURPRISINGLY, NO RECALLS FROM FORD OR ACTION TAKEN BY NHTSA.

4/29/2019

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS SEIZED FOR APPROXIMATELY THIRTY SECONDS WITHOUT WARNING. PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (844) 234-1769) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.

10/16/2019

Instrument cluster went black. Can’t know what speed I’m driving or anything. Have seen some people reported this issue.

6/24/2021

MY SYNC 3 SYSTEM STOPPED WORKING, MY ENTIRE SCREEN WENT BLACK BACK IN JANUARY AND IT HASNT TURNED ON SINCE AND THAT INCLUDES MY BACKUP CAMERA. *TR

6/9/2020

2018 with 24,000 miles (purchased brand new) every morning until the car warms up I dont have navigation, radio, Bluetooth, or back up camera's. I was told this was a common problem with Ford from the dealership but its not a recall. After researching online, its a very common problem with all makes and models of Ford. Of course I'm out of warranty to replace the APIM which is going to cost 1,000 out of pocket. Safety concerns: I have to navigate using my phone which is a distraction while driving, same thing with phone conversation I can be hand free, and I have a major blind spot while backing up because of no camera.

2/10/2022

The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.

3/29/2023

The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 15 MPH, the overheated engine message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was notified of coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine in the vehicle was no longer being produced. The approximate failure mileage was 23,000.

9/15/2023

THE COLLISION AVOIDANCE SYSTEM HAS BRAKED HARD ON ME THREE (3) TIMES WHEN THERE WASN'T A CAR IN FRONT OF ME. THE FIRST TIME A CAR HAD ALREADY TURNED RIGHT ONTO AN INTERSECTING STREET, THE SECOND TIME A CAR HAD TURNED LEFT INTO A DRIVEWAY AND THE DRIVER WAS ALREADY GETTING OUT TO GET HIS MAIL, AND THE THIRD TIME A CAR HAD STOPPED IN THE LEFT TURN LANE AND I WAS APPROACHING IN THE LANE NEXT TO IT. I'M CONCERNED THAT THIS MAY CAUSE THE CAR BEHIND ME TO REAR END ME SINCE THE CARS WEREN'T NEAR ME AND THERE WAS NO REASON TO BRAKE. ON 3/15/18 I TOOK THE CAR TO THE SERVICE DEPARTMENT OF CROSSROADS FORD IN WAKE FOREST, NC (REF. INVOICE NO. FOCS964640) WHO EXAMINED THE CAR AND DETERMINED "CRUISE CONTROL WORKING AS DESIGNED AT THIS TIME."

4/19/2018

BRAKE LIGHTS STAY ON AFTER RELEASING PEDAL, SOMETIMES ALSO AFTER PARKING CAR AND TURNING OFF.

11/28/2020

The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.

5/30/2023

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. The touchscreen icons failed to function as intended. The contact was unable to use the radio, and the A/C buttons failed to function. The radio would not turn on or would take approximately ten minutes for the radio to function. The contact stated that the infotainment screen failed to display if the A/C or heater was functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 65,000.

11/17/2025

HOURS FROM HOME AND POWER STEERING FAILED. DEALER SAID THE STEERING ASSIST SYSTEM IS GONE 16523 MILES ON THE CAR. HAD TO LEAVE THE CAR THERE AND WAS GIVEN A RENTAL. NO ESTIMATED TIME OF REPAIR, PART IS ON NATIONAL BACK ORDER. NO WARNINGS STEERING JUST FAILED SUDDENLY.VEHICLE WAS IN MOTION WHEN IT QUIT. OUR DEALER WHERE WE LIVED SEARCHED AND FOUND 1 PART AVAILABLE IN THE COUNTRY. HAVE TO PICK UP MY CAR. NO LONGER FEEL SAFE OR CONFIDENT IN DRIVING THE CAR BECAUSE WHEN IS IT GOING TO HAPPEN AGAIN.

10/13/2018

WHILE DRIVING MY MUSTANG ON THE INTERSTATE, THE POWER STEERING FAILED MAKING THE CAR EXTREMELY UNSTABLE. IT TOOK TREMENDOUS EFFORT TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD.

3/25/2020

I WAS INJURED IN AN ACCIDENT ON 8/22/20 WHILE DRIVING MY 2018 MUSTANG GT. THE SIDE AIR BAGS DID NOT DEPLOY...EVEN THE INSURANCE ADJUSTER AND COLLISION SHOP ARE WONDERING WHY. MY CAR WAS TOTALED...I DO NOT BELIEVE THE AIRBAG SYSTEM WORKED AS INTENDED. I WAS HIT ON THE DRIVER SIDE WHILE TRAVELING APPROX 30MPH, THE DRIVER THAT HIT ME STATED TO POLICE THAT HE WAS GOING 45MPH.

8/31/2020

I WAS IN AN ACCIDENT TWO DIFFERENT TIMES IN A MUSTANG AND THE MOST OF MY INJURY WAS TO MY LEFT LEG FROM THE AIR BAG. I AM STILL LIMPING FROM IT. IT CAUSED MASSIVE BRUISES AND A FRACTURE TO MORE THAN ONE AREA OF MY LEFT LEG. ON THE DRIVER SIDE. BOTH ACCIDENTS WAS ON A CITY STREET. GOING 35 MILES AN HOUR.

1/29/2021

2018 MUSTANG GT 6 SPEED PERFORMANCE PACK, TIRES RUBBING ON INNER WHEEL WELLS CAUSING WIRES TO SHOW ON INSIDE OF TIRE, FEW MONTHS AGO TOOK CAR IT TO DEALERSHIP SAID NOTHING WAS WRONG BUT THERE IS HOLES RUBBED INTO MY WHEEL WELLS, ALSO HAD A CLUTCH ISSUE AND NOISE AT SAME TIME AND THEY SAID NOTHING WAS WRONG AGAIN, TOOK CAR BACK AND A WEEK AGO HAD A CLUTCH AND TRANS PROBLEM COME ABOUT, HAVE TO FORCEFULLY PUSH SHIFTER INTO A GEAR FOR IT TO GO IN, WITH THE CLUTCH FULLY PRESSED I CAN PUT THE CAR IN GEAR AND IT WILL ATTEMPT TO TAKE OFF, WITHOUT RELEASING THE CLUTCH, I CANNOT GET THE CAR INTO 6TH 5TH, 2ND AND REVERSE. 1ST,3RD,4TH GEARS ARE HARD TO GET IN BUT WILL GO FORCEFULLY. WITH CAR OFF I CANNOT GO IN MANY OF THE GEARS EITHER. WHEN THIS LAST PART HAPPEND I WAS DRIVING AND WENT TO GO INTO 3RD AND IT WOULDN'T GO IN SO I DECIDED TO TRY 4TH AND IT HAD THE SAME PROBLEM AS BEFORE, CAR SEEM TO SHAKE WHILE DRIVING ALSO

9/17/2020

Swollen Lug Nuts Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.

2/24/2023

THE INFOTAINMENT SYSTEM (SYNC 3 W/ CARPLAY) THAT CAME STOCK WITH MY 2018 MUSTANG ECOBOOST RECENTLY STOPPED WORKING. THE CAR HAS 42K MILES ON IT AND IS JUST OVER 2 YEARS OLD. SYNC 3 STARTED TO RANDOMLY LAG (20-60 SEC LAG PER BUTTON PRESS), BUTTONS BECAME UNRESPONSIVE (PRESS NOT RECOGNIZED AT ALL), SHOWED INCORRECT GPS LOCATIONS WHILE USING CARPLAY (PLUGGED IN) WITH MULTIPLE MAP SERVICES, BACKUP CAM ISSUES, AND WOULD CAUSE BLUETOOTH TO DISCONNECT RANDOMLY. I LOGGED A COMPLAINT WITH MY LOCAL DEALERSHIP AND BROUGHT IT IN FOR A DIAGNOSTIC TEST. THE DEALERSHIP STATED THAT THE APIM COMPONENT NEEDED REPLACEMENT. THE DEALERSHIP NOTED THIS IS COMMON AND PLAGUES OTHER MODELS WITH THE SAME APIM. A QUICK GOOGLE SEARCH VERIFIED THIS. MY MAIN CONCERN IS THIS: WHILE USING THIS SYSTEM IT CAN CREATE MANY DISTRACTIONS WHILE DRIVING IF THE SYSTEM IS NOT RESPONDING AS EXPECTED. EVEN THE STEERING WHEEL BUTTONS HAVE A LAG TO THEM. ONE SUCH SCENARIO THAT CAUSED GREAT ISSUE WAS ADJUSTING THE CLIMATE CONTROL DURING COLDER MONTHS WHEN THE WINDOWS/WINDSHIELD FOG UP. WHEN THIS HAPPENS, YOU CAN'T SEE WHILE DRIVING. TYPICALLY, I CAN REACT QUICKLY TO GET RID OF THE FOG, BUT SINCE THIS COMPONENT IS DEFECTIVE, THE SYSTEM DID NOT RESPOND AND THE FOG HAD TO BE MANUALLY REMOVED. ADDITIONALLY, THIS COMPONENT SHOULD NOT HAVE TO BE REPLACED WITHIN 2YR OF PURCHASE OF THE CAR, SINCE IT IS A COMPUTER. FORD OFFERED TO REPLACE THE APIM COMPONENT, FOR $1000 (WARRANTY EXPIRED AT TIME OF DIAGNOSTIC TEST). WHAT IS EVEN MORE RIDICULOUS IS THAT THEY WANT TO REPLACE IT WITH THE EXACT SAME MODEL NUMBER, WHICH TELLS ME IN ANOTHER 2YR I MAY HAVE THE SAME ISSUE. THIS ISSUE STARTED UP WHILE I WAS IN WARRANTY (~30K MI), BUT SEEMINGLY WENT AWAY UNTIL RECENTLY WHEN THE SYSTEM HAS BECOME PRACTICALLY UNUSABLE. FORD (CORPORATE) ALSO CANNOT PROVIDE ANY RATIONALE AS TO WHY THIS IS HAPPENING, PER THEIR CUSTOMER SERVICE REP.

11/4/2020

Like many many Ford Mustangs 2015 and newer, the AC Evaporator has failed and is leaking. This can cause condensation on the windshield and visibility issues with fogging / defrosting. Ford refuses to replace the defective evaporator. Ford dealer Coughlin Ford, Newark, Ohio diagnosed the defect and provided an estimate of $2,679.88 to replace the evaporator.

9/4/2024

FORWARD COLLISION AVOIDANCE, LANE DEPARTURE WARNING, LANE KEEPING ASSIST, ADAPTIVE CRUISE CONTROL, DRIVER NOTIFICATION AND AUTO HIGH BEAM CONTROL STOPPED WORKING ON 2018 FORD MUSTANG. CAR CURRENTLY IN SHOP HAVING IMAGE PROCESSING MODULE RECALIBRATED FOR $1232.22. THIS IS A KNOWN ISSUE FOR OTHER MUSTANGS AS INDICATED BY RECALL 20S26. FORD CLAIMS MY CAR IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT APPEARS TO BE FOR THE SAME, KNOWN ISSUE. THE SYSTEM ALERTS ME THIS IS NOT WORKING AS SOON AS THE CAR IS STARTED VIA MESSAGE ON DASH AND SEVERAL BEEPS.

1/12/2021

This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've taken this to my local Ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as SafeLite, they also said it is not covered under any Ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about Ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. https://www.mustang6g.com/forums/threads/front-camera-haze.156882/ This is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various Ford vehicle models with the same front camera design. Thank you for looking into this.

5/11/2022

FORWARD COLLISION AVOIDANCE, LANE DEPARTURE WARNING, LANE KEEPING ASSIST, ADAPTIVE CRUISE CONTROL, DRIVER NOTIFICATION AND AUTO HIGH BEAM CONTROL STOPPED WORKING ON 2018 FORD MUSTANG. CAR CURRENTLY IN SHOP HAVING IMAGE PROCESSING MODULE RECALIBRATED FOR $1232.22. THIS IS A KNOWN ISSUE FOR OTHER MUSTANGS AS INDICATED BY RECALL 20S26. FORD CLAIMS MY CAR IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT APPEARS TO BE FOR THE SAME, KNOWN ISSUE. THE SYSTEM ALERTS ME THIS IS NOT WORKING AS SOON AS THE CAR IS STARTED VIA MESSAGE ON DASH AND SEVERAL BEEPS.

1/12/2021

This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've taken this to my local Ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as SafeLite, they also said it is not covered under any Ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about Ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. https://www.mustang6g.com/forums/threads/front-camera-haze.156882/ This is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various Ford vehicle models with the same front camera design. Thank you for looking into this.

5/11/2022

The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

5/6/2024

The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 MPH, the message "Front Passenger Door Ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.

10/6/2025

The contact owns 2018 Ford Mustang. The contact stated that while turned off and inspecting the vehicle, the contact became aware that the driver’s and passenger’s side seat belts failed to retract as needed. The dealer immediately replaced the driver’s seat belt system but had declined to repair the vehicle at the time. The manufacturer was notified of the failure. The failure mileage was 42,000.

12/6/2024

The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

6/24/2025

THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.

12/19/2019

AT ACCELERATION THE CAR WON'T SHIFT WHEN NEEDED THEN IT'LL AUTOMATICALLY DOWN SHIFT AND STOP ACCELERATING. THE RPM GAGE NEEDLE BOUNCES UP & DOWN WITH & WITH ACCELERATION IMAGED SPEED STILL DECREASES THEN SOMETHING CATCHES AND IT'LL START ACCELERATING & RPM GOING TO HIGH THEN STARTS ALL OVER BEFORE FINALLY WORKING RIGHT.

1/22/2020

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNABLE TO MANUALLY SHIFT INTO THIRD OR FOURTH GEAR ON A MANUAL TRANSMISSION. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD LOCATED AT 6015 PRESTON HWY, LOUISVILLE, KY 40219, WHERE THE VEHICLE WAS KEPT FOR 31 DAYS FOR REPAIRS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RETURNED, THE FAILURE RECURRED AND WAS MUCH WORSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO ADDITIONAL ASSISTANCE THAT COULD BE PROVIDED; STATING THAT THE REPAIRS WERE PERFORMED PER THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

7/2/2020

THE VEHICLES PASSENGER FRONT SEAT RECLINING LATCH HAS MALFUNCTIONED AND NOW THE SEAT WILL NO LONGER STAY IN A LOCKED BACK POSITION. THE VEHICLE WAS NOT MOVING WHEN THIS PART WAS BEING USED BY A CHILD TO ALLOW EXIT FROM THE BACK SEAT. WITH THE SEAT NOT BEING ABLE TO LOCK BACK IT HAS NOW ADDITIONALLY CREATED A LACK OF VISION FOR THE DRIVER TO LOOK FOR ONCOMING VEHICLES THROUGH THE PASSENGER SIDE MIRROR SINCE THE SEAT IS ALWAYS LEANING FORWARD.

10/12/2020

FORWARD COLLISION AVOIDANCE, LANE DEPARTURE WARNING, LANE KEEPING ASSIST, ADAPTIVE CRUISE CONTROL, DRIVER NOTIFICATION AND AUTO HIGH BEAM CONTROL STOPPED WORKING ON 2018 FORD MUSTANG. CAR CURRENTLY IN SHOP HAVING IMAGE PROCESSING MODULE RECALIBRATED FOR $1232.22. THIS IS A KNOWN ISSUE FOR OTHER MUSTANGS AS INDICATED BY RECALL 20S26. FORD CLAIMS MY CAR IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT APPEARS TO BE FOR THE SAME, KNOWN ISSUE. THE SYSTEM ALERTS ME THIS IS NOT WORKING AS SOON AS THE CAR IS STARTED VIA MESSAGE ON DASH AND SEVERAL BEEPS.

1/12/2021

The transmission failed while driving on a busy street making a left turn. My safety and my passenger's safety was at risk because there was oncoming traffic when I made a left turn and a car was trailing me. Just like another complaint, "10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving". However, for me the problem returned again once I turned the car off, and restarted it. After less than a mile of driving, the transmission began malfunctioning again jumping, and jerking until the transmission just stopped working altogether. Someone has posted experiencing the same malfunction on the same model and year vehicle and I wonder if there are others that have had the same scary, horrible experience? Due to my transmission malfunctioning during my turn, I was lucky that the oncoming car just stopped and blew at me, and the car behind me just went around me instead of crashing into my rear. The car was towed to the dealer and is in the process of being evaluated. There were no warning lights or messages prior to the incident and the automobile is now at the dealership because the vehicle totally stopped driving.

6/5/2021

This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've taken this to my local Ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as SafeLite, they also said it is not covered under any Ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about Ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. https://www.mustang6g.com/forums/threads/front-camera-haze.156882/ This is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various Ford vehicle models with the same front camera design. Thank you for looking into this.

5/11/2022

September 9, 2022 at 4:45 P.M. CST. Less than 300 yards from merging onto the interstate, my children and I heard an extremely weird noise coming from the passenger side of my car, so I immediately pulled over. My daughter and I both looked at each other and asked, “what is that?” I told my daughter I knew I did not have a flat, however I felt like there was something wrong with my tire. We exited my car and found that my passenger side front tire had wire showing and was tearing/ripping at the “belt”. This occurred on/near the inner sidewall. I drive a 2018 Mustang GT, and had this occurred while traveling at 75mph on the interstate, it is likely it would have ended badly. It is likely that I would have lost control of my car and I could have possibly totaled my car, rolled/flipped it and it could have taken the lives of myself or my two children who were with me. I have found multiple other complaints regarding the same issue that I just experience at the following link: https://continentaltire.custhelp.com/app/social/questions/detail/qid/65/~/extreme-contact%2C-unacceptable-tread-wear Based upon those reviews and what I experienced today, this seems to be a manufacturer defect, which should not only be addressed and recalled but be replaced free of cost. Once I found the problem, I put my spare on, drove home and removed both front tires and put two of my stock wheels and tires on the front. Upon inspecting the driver side front tire after removal, I found that it too had the same issue happening in the exact location of the passenger side. Had this not occurred I would not be aware of the driver side doing the same thing. I absolutely do not think this was a coincidence or any mechanical issue, as the driver side is doing the exact same thing, in the exact same location and around the exact same letters as the passenger side. no warning lights were on.

9/10/2022

Swollen Lug Nuts Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.

2/24/2023

Rear back up camera quit working just like on previous models of the mustang.

7/1/2023

The contact owns a 2018 Ford Mustang. While the contact's wife was driving at an undisclosed speed, there was a grinding sound coming from the vehicle and the vehicle jerked abnormally. In addition, the contact stated that the TPMS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was provided with the cost of a diagnostic test fee. The vehicle was taken to an independent mechanic where it was diagnosed with valve body failure. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 21-2115. The manufacturer was made aware of the failure and a case was filed. The contact was also informed of Technical Service Bulletin: 10R80; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,113.

10/30/2024

The contact owns a 2018 Ford Mustang. While the contact's wife was driving at an undisclosed speed, there was a grinding sound coming from the vehicle and the vehicle jerked abnormally. In addition, the contact stated that the TPMS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was provided with the cost of a diagnostic test fee. The vehicle was taken to an independent mechanic where it was diagnosed with valve body failure. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 21-2115. The manufacturer was made aware of the failure and a case was filed. The contact was also informed of Technical Service Bulletin: 10R80; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,113.

10/30/2024

The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, the "Exhaust Mode Not Available" message was displayed. Upon inspection, the contact discovered that the active exhaust on the rear passenger side had rubbed against the subframe, causing valve fuse 34 to blow. The contact replaced fuse 34 but was unable to disconnect the active exhaust, and the wiring had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 68,000.

3/20/2025

While parked all day with the ignition off and lights off, I returned to find the brake lights and third brake light illuminated. The lights stayed on even after moving the brake pedal. I discovered a small broken plastic bumper on the floorboard, which appears to be the brake pedal stop bumper associated with recall 22V011. This failure causes the brake light circuit to remain closed, leaving the brake lamps on continuously, potentially confusing other drivers and draining the battery. No crash occurred.

8/14/2025