2011 Ford Mustang Owner Complaints

ROUGH, CLUNKY SHIFT, ESPECIALLY IN COLD CONDITION. *TR

1/14/2011

WHEN THE AMBIENT TEMPERATURE IS COLD (BELOW 35 DEGREES) 1ST, 2ND AND 3RD GEARS ARE EXTREMELT DIFFICULT TO ENGAGE. I HAVE A MANUAL TRANSMISSION VEHICLE AND HAVE ALMOST BEEN REAR ENDED TWICE WHEN TRYING TO ENGAGE 2ND GEAR IN MY NEW 2011 FORD MUSTANG. I HAVE VISITED KEITH HAWTHORNE FORD ONCE FOR SERVICE SINCE REALIZING THE ISSUE. THEY DID ACKNOWLEDGE THAT FORD IS AWARE OF THE ISSUE BUT BASICALLY SHRUGGED THEIR SHOULDERS ABOUT IT. I CALLED BACK YESTERDAY TO KEITH HAWTHORNE'S SERVICE DEPARTMENT AND THERE IS STILL NO RESOLUTION. I AM EXTREMELY CONCERNED ABOUT GETTING HIT AS ALL LOWER GEARS ARE DIFFICULT TO ENGAGE IN COLD WEATHER. OFTEN I HAVE JUST HAD TO SKIP 2ND GEAR ALL TOGETHER. *TR

1/18/2011

2011 MUSTANG GT MANUAL TRANSMISSION.....VEHICLE SHIFTS VERY ROUGH AND FROM TIME TO TIME LOCKS 2ND AND 3RD GEAR OUT CREATING A SAFETY HAZARD AT INTERSECTIONS WHEN REQUIRED TO STOP. THIS LEADS TO GETTING INTO THE MIDDLE OF THE INTERSECTION AND HAVE TO TRY TO JAM THE CAR INTO OR SKIP THAT GEAR ENTIRELY TO GET OUT OF THE INTERSECTION. *TR

4/16/2011

THE MANUAL TRANSMISSIONS IN THESE CARS ARE STARTING TO FAIL LEFT AND RIGHT. IT TAKES NOTHING BUT A SHORT SEARCH ONLINE TO FIND THAT OUT. MY CAR IS NO DIFFERENT. THE MANUAL TRANSMISSION IN MY CAR LOCKED ME OUT OF A GEAR IN THE MIDDLE OF TRAFFIC CAUSING ME TO BE NEARLY REAR ENDED. I AM STARTING TO WORRY FOR THE SAFETY AND VALUE OF MY VEHICLE AND PASSENGERS. FORD HAS DONE NOTHING TO FIX THIS ISSUE OTHER THAN OFFER A FLUID CHANGE IN THE TRANSMISSION. THIS HAS BEEN PROVEN TO NOT WORK BECAUSE I HAVE THIS 'FIX' AND MY PROBLEMS CONTINUE. FORD NEEDS TO STEP UP AND RECALL THESE CARS AND FIX THE TRANSMISSIONS BEFORE SOMEONE GETS INJURED OR KILLED.

5/9/2011

DRIVER WAS LEAVING PARKING LOT OF BANK, WHEN SHE STATES GAS PEDAL STUCK. SHE CROSSED 2 LANES OF TRAFFIC AND STRUCK A BUILDING. DRIVER LATER SUCCUMBED TO INJURIES. *TR

12/17/2012

WHILE TURNING LEFT AT A LIGHT APPLICATION OF GAS PEDDLE PRODUCED NO EFFECT, CAR WOULD NOT MOVE FOR THREE SECONDS THAN LURCH FORWARD. *TR

3/2/2013

WAS TRAVELING ON A FREEWAY WHEN A THE CARE LOST POWER AND BEGAN SLOWING DOWN. A LITTLE WRENCH ICON APPEARED. I THERE WAS NO PLACE TO PULL OVER SO I TURNED ON FLASHERS AND RODE ON THE HIGHWAY UNTIL THE CARE STOPPED. TRAFFIC BEHIND ME SWERVED TO AVOID MY CAR. I RESTARTED THE VEHICLE AND CONTINUED ON MY WAY. THE VEHICLE FAILED 3 MORE TIMES ON THE WAY HOME. *TR

7/18/2013

I WAS DRIVING ON THE FREEWAY APPROXIMATELY 65 MPH WHEN MY THROTTLE LIGHT WENT ON (WRENCH) , MY CAR LOST POWER AND BEGAN TO IDLE. EXTREMELY FRIGHTENING, I HAD CARS COMING AT HIGH SPEEDS ALMOST GETTING REAR ENDED. MY CAR ACCELERATOR GAVE OUT COMPLETELY GOING INTO "SAFE MODE". I FOUND MYSELF HAVING TO GO THROUGH CONSTRUCTION CONES IN ORDER TO PULL OVER SOMEWHERE SEMI SAFE. I TURNED MY CAR OFF AND TURNED IT ON AGAIN. THIS TIME THE ENGINE LIGHT WENT OFF AS WELL AS THE THROTTLE LIGHT. AGAIN MY CAR WAS UNDRIVEABLE. AS I GOT HOME THE CAR WAS SCANNED. RECEIVED TWO ENGINE CODES P2111 & P2112. ALL HAVING TO DO WITH THE THROTTLE BODY . *TR

7/31/2013

WHILE TRAVELING BETWEEN 70 AND 75 MPH WHEN I LET OFF THE THROTTLE MY CAR WILL DOWN SHIFT (AUTOMATIC TRANSMISSION) TO LOWER GEAR CAUSING A DANGEROUS CONDITION. IT IS LIKE HITTING THE BRAKES WITHOUT THE BRAKE LIGHT GOING ON. ALSO WHEN COMING TO STOP SIGN IT ABRUPTLY DOWN SHIFTS, I HAVE NOT BEEN HIT IN THE REAR YET BUT I AM CONCERNED. BROUGHT TO DEALER THREE TIMES DEALER DENIES CONDITION BECAUSE HE CANNOT DUPLICATE IT. THIS IS AN INTERMITTENT CONDITION. I AM STARTING TO SEE IT DOCUMENTED ON FORUMS. *TR

2/12/2011

VEHICLE WILL NOT ENGAGE 1ST GEAR FROM A STOP LIGHT INTERMITTENTLY, GEARS 2,3,5 ON UP OR DOWNSHIFT ARE HIGH EFFORT WITH OCCASIONAL GRIND IN 3RD. IN MANY INSTANCES THE VEHICLE BEHIND ME IN HIGH TRAFFIC COMES CLOSE TO REAR ENDING MY VEHICLE. DOWN AND UNSHIFTING PROBLEM IS WORSE IN SLOW TURNS. *TR

5/21/2011

THE CAR HAS A MANUAL 6 SPEED TRANSMISSION. WHEN WEARING LOAFERS AND WITH DEPRESSION OF THE CLUTCH TO SHIFT, THE HEEL OF THE LOAFER UPON RELEASING THE CLUTCH WILL CATCH ON THE FLOOR MAT AND THE SHOE WILL DISLODGE FROM MY FOOT. THIS HAS HAPPENED MORE THAN A DOZEN TIMES AND CAN/WILL CAUSE AN ACCIDENT. IT HAS HAPPENED WITH 3 DIFFERENT PAIRS OF SHOES. THIS CAN HAPPEN AT ANY SPEED. THE EVENT DESCRIBED ABOVE WAS WHILE BACKING OUT OF THE DRIVEWAY BUT IT HAS HAPPENED WHILE SHIFTING NORMALLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE TODAY AND THEY MAY PROVIDE ME WITH A DIFFERENT FLOOR MAT HOWEVER THIS IS A CONCERN WITH THE DESIGN OF THIS FLOOR MAT AND SHOULD BE ADDRESSED BY FORD.

4/14/2011

I WAS PROCEEDING FROM A STOP SIGN TO MERGE WITH ON-COMING TRAFFIC AND WAS NOT ABLE TO ENTER 2ND GEAR AND ONLY AFTER SHIFTING INTO 3RD INSTEAD WAS ABLE TO AVERT BEING HIT. IT WAS NOT DUE TO THE 1ST TO 4TH SKIP SHIFT FEATURE. THE CAR HAS ALREADY BEEN INTO FORD (FOR A TECHNICAL SERVICE BULLETIN REPAIR FOR THE TRANSMISSION) TO FIX THE SHIFTING PROBLEM, BUT THE VEHICLE IS STILL HARD TO SHIFT IN LOWER GEARS AND NOW HAS TRANSMISSION WHINE. THIS IS VERY DANGEROUS! MANY OTHERS ARE AFFECTED BY THIS PROBLEM. FORD NEEDS TO RECALL THIS TRANSMISSION.

4/24/2011

I HAVE HAD PROBLEMS WITH THE BRAKES 2 WEEKS AFTER I GOT THE CAR. AFTER EXTENSIVE RESEARCH BY THE HEAD ENGINEER, THEY FOUND THAT FORD WAS USING 2010 BRAKES AND NEVER TOLD THE MECHANICS THAT THERE ARE 2011 BRAKES THEY SHOULD BE USING. I WAS NOT ONLY HEARING SQUEAKING BUT GRINDING. AS OF NOW, I AM IN A LEMON LAW SUIT. FORD SAYS I AM NOT ELIGIBLE FOR RE-PURCHASE BUT THE LAW STATES IF THE CAR WAS IN THE SHOP FOR THE SAME ISSUE 3 TIMES YOU ARE ELIGIBLE. I LOVE MY MUSTANG BUT SAFETY IS #1. *TR

5/25/2011

WHEN I AM BRAKING AT ABOUT 3-5 MPH THE CAR WILL LUNGE FORWARD (FEELS LIKE I WAS REAR ENDED BUT NO CARS BEHIND ME) OCCASIONALLY I WILL GO TO ACCELERATE AND CAN'T GET ABOVE 15 MPH I HAVE TO TURN THE CAR OFF AND BACK ON THEN IT'S FINE. THE AIR BAG LIGHT OFF FOR THE PASSENGER SEAT WILL COME ON EVEN WITH A 250 LB PERSON SITTING THERE, I HAVE HAD PEOPLE TRY TO SHIFT THEIR WEIGHT BUT IT STILL COMES ON AFTER 5 MINUTES OF DRIVING IT GOES AWAY. THE PEDDLE PRESSURE TO THE BRAKES FEEL LOW AND I HAVE TAPPED MY BRAKES AND THE ABS ACTIVATED CAUSING THE BRAKES PULSATE AT 25 MPH. THE DRIVER SIDE ENGINE WILL INTERMEDIATELY SEQUEL AND THE CAR WILL IDLE EXTREMELY ROUGH, IT DOES IT MOSTLY AT IDLE BUT I HAVE HAD IT HAPPEN AT A STOP LIGHT AFTER 1 HOUR OF DRIVING. ALSO I ALWAYS FEEL A TON OF ENGINE VIBRATION ON THE BRAKE PEDAL. *TR

9/23/2011

HEADING UP A HILL AND HEARD A LOUD GRINDING SOUND. CAR STOPPED IN PLACE AND WOULD NOT GO ANYWHERE WHEN PRESSING ON THE GAS. TRIED PUTTING THE CAR IN REVERSE AND WOULD NOT MOVE AT ALL. ALSO TRIED PUTTING IN NEUTRAL AND IT STILL WOULD NOT MOVE. HAD CAR TOWED TO FORD DEALERSHIP AND THE SERVICE DEPARTMENT CHECKED THE CAR OUT AND STATED THAT THE TRANSMISSION "GRENADED" AS IT STATED ON THE WORK ORDER. I GOT TO SEE WHAT THE TRANSMISSION LOOKED LIKE. IT HAD PIECES OF METAL EVERYWHERE AND THE LONG BEARINGS WERE ALL SHATTERED INTO PIECES. A NEW TRANSMISSION WAS ORDERED AND PLACED IN THE CAR. *TR

9/3/2011

2011 MUSTANG GT WITH 6477 MILES, WITH 6 SPEED MANUAL TRANSMISSION. TAKING OFF FROM A STOP SIGN AND ATTEMPTING TO SHIFT FROM 1ST GEAR TO 2ND GEAR, RESULTED IN ONLY BEING ABLE TO SHIFT FROM 1ST GEAR TO NEUTRAL. ONCE THE SHIFTER MOVED INTO THE NEUTRAL POSITION, THE VEHICLE IS NO LONGER ABLE TO SHIFT INTO ANY GEAR. HAD TO COAST THE VEHICLE TO A SAFE STOPPING POINT WITH NO ENGINE POWER AND TOWED TO THE NEAREST DEALER FOR REPAIR. THIS IS THE 2ND INCIDENT WITH THE TRANSMISSION ON THIS VEHICLE IN LESS THAN 1 YEAR, WITH THE PRIOR INCIDENT BEING A FAULTY SLAVE CLUTCH CYLINDER. (THIS VEHICLE IS NOT EQUIPPED WITH THE 'SKIP SHIFT' FEATURE THAT IS MEANT TO INCREASE GAS MILEAGE BY LOCKING OUT CERTAIN GEARS.) *TR

10/24/2011

APPROX. 1-2 TIMES A MONTH, AFTER LEAVING MY HOUSE AND DRIVING A SHORT, PAVED STREET GOING TO THE MAIN ROAD, MY ADVANCETRAC LIGHT ON THE DASH WILL START BLINKING, INDICATING THE STABILITY CONTROL SYSTEM HAS BEEN ACTIVATED. ALONG WITH THIS THE RIGHT FRONT BRAKE WILL BE ACTIVATED BY THE ABS SYSTEM. TYPICALLY WILL HAPPEN FOR 10-15 SECONDS THEN AS I COME TO A STOP TO TURN ON TO THE MAIN ROAD IT WILL STOP. WHEN I THEN TURN ON TO THE MAIN ROAD, AS I AM ACCELERATING, THIS WILL HAPPEN AGAIN. SOMETIMES THE BRAKE PULSATING THE FRONT RIGHT WHEEL IS LIGHT AND NOT TOO INTRUSIVE. SOMETIMES, IF ACCELERATING HARD ENOUGH, THE SYSTEM WILL CUT ENGINE POWER, AND ALTERNATELY PULSATE THE FRONT RIGHT AND REAR LEFT BRAKES, NEARLY PULLING ME OUT OF MY LANE, AS I FIGHT TO DRIVE STRAIGHT. AGAIN THIS LASTS FOR ABOUT 10-15 SECONDS. AFTER WHICH CAR BEHAVES PERFECTLY FINE, LIKE IT NEVER HAPPENED. IT NEVER LEAVES ANY DIAGNOSTIC CODES IN THE COMPUTER SYSTEM, OR ANY TRACE THAT IT EVER HAPPENED, THE FORD TECHS HAVE NEVER BEEN ABLE TO REPLICATE THE PROBLEM, AND I CAN NOT MAKE IT HAPPEN ON COMMAND. IS TOTALLY RANDOM. *TR

10/14/2011

THE "SERVICE AUTOTRACK" LIGHT CAME ON AS I WAS PULLING OUT FROM A PARKING SPACE IN THE MORNING, AND THE POWER TO THE BACK WHEELS WAS REDUCED. I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE, AND WAS INFORMED OF A MANUFACTURER DEFECT IN THE GPAS SYSTEM THAT COULD CAUSE THE STEERING TO FAIL. THE DEALERSHIP KEPT THE VEHICLE, AS IT IS UNSAFE TO DRIVE DUE TO THIS GPAS SYSTEM DEFECT. FORD IS NOT CURRENTLY MANUFACTURING REPLACEMENT GPAS SYSTEMS, THEY HAVE OUTSOURCED TO AN OUTSIDE COMPANY (PER THE FORD CUSTOMER CARE REPRESENTATIVE) AND IT IS GOING TO TAKE SIX WEEKS TO GET THE PART. *TR

3/6/2012

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE STEERING WHEEL WOULD DIRECT THE VEHICLE SHARPLY TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE STICKING TO THE ROAD WHEN THE BRAKES WERE ENGAGED, RESULTING IN A SHARP CHANGE OF DIRECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 2,600. THE VIN WAS UNAVAILABLE.

9/6/2011

THE "SERVICE AUTOTRACK" LIGHT CAME ON AS I WAS PULLING OUT FROM A PARKING SPACE IN THE MORNING, AND THE POWER TO THE BACK WHEELS WAS REDUCED. I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE, AND WAS INFORMED OF A MANUFACTURER DEFECT IN THE GPAS SYSTEM THAT COULD CAUSE THE STEERING TO FAIL. THE DEALERSHIP KEPT THE VEHICLE, AS IT IS UNSAFE TO DRIVE DUE TO THIS GPAS SYSTEM DEFECT. FORD IS NOT CURRENTLY MANUFACTURING REPLACEMENT GPAS SYSTEMS, THEY HAVE OUTSOURCED TO AN OUTSIDE COMPANY (PER THE FORD CUSTOMER CARE REPRESENTATIVE) AND IT IS GOING TO TAKE SIX WEEKS TO GET THE PART. *TR

3/6/2012

AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL COMPUTATIONS ARE PRESENT? I BELIEVE FORD UNDERSTANDS THE POTENTIAL PROBLEM AND OMITS THE STEERING WHEEL ANGLE BECAUSE OF LIABILITY. THE VEHICLE WAS RENTED FROM HERTZ. THEY FAILED TO ADVISE THE CUSTOMER OF THE SLOW RESPONSE OF ELECTRONIC STEERING. SECOND: PASSENGER SEAT BELT IS POSITIONED HIGH AND THE HEADREST PROTRUDES, MAKING AN OCCUPANT OF AVERAGE SIZE 'SLOUCH' TO AVOID THE UNCOMFORTABLE STRAP. REGARDLESS, THE SEAT BELT TRAVELS ALONG THE PASSENGER'S NECK AND TIGHTENS WHEN THE VEHICLE OVERTURNS. THE 'ACCIDENT' CAUSED AN 85% CAROTID ARTERY DISSECTION. MY WIFE SPENT 10 DAYS IN A TRAUMA CENTER BECAUSE OF THIS HORRIBLY POSITIONED SEAT BELT AND UNRESPONSIVE STEERING. A FRIEND WHO HAS A DOCTORATE IN NURSING ADVISED US DURING THE HOSPITALIZATION. SHE RECENTLY RENTED A MUSTANG AND WAS WORRIED WHEN THE STRAP BISECTED HER THROAT. GO SIT IN ONE! IT'S ALL THE EVIDENCE YOU NEED. FORD MOTOR COMPANY WILL DO NOTHING UNTIL THEY ARE PRESENTED WITH LEGAL PAPERS. I HAVE FORMALLY NOTIFIED THEM TO NO AVAIL. THEY DON'T CARE. THEY JUST KEEP BUILDING THEM. *TR

2/7/2012

THE OPERATING FREQUENCY OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TOO LOW FOR SOME VIEWERS! THE EXTERNAL LIGHTING DOES NOT COMPLY WITH FMVSS NO. 108 SPECIFIES THAT LAMPS MUST BE STEADY BURNING. FORD HAS FAILED TO MEET THIS REQUIREMENT MAKING FOR A VERY UNSAFE VEHICLE FOR NIGHT TIME DRIVING. THIS AFFECTS THEM AND OTHER DRIVERS BEING NEAR THIS VEHICLE WITH THE DIMINISHED SAFETY MARGIN. NOTE: ALL NEWER FORD'S (CAR'S, POLICE CARS, BUSES, TOW TRUCKS, TRUCK, ETC...) USING LED'S ARE AT FAULT, THE OPERATING FREQUENCY IS TO LOW MAKING FOR A VERY DANGEROUS NIGHT TIME SITUATION!!!!! THIS MUST BE REVIEWED AND CORRECTED. *TR

3/26/2012

TL*THE CONTACT OWNS A 2011 FORD MUSTANG SHELBY GT500. AFTER DRIVING OUT OF A PARKING LOT AT 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL WITH FORCE, BOTH REAR WHEELS BEGAN TO SPIN CAUSING THE VEHICLE TO FISH TAIL AND SPIN OUT OF CONTROL.THE TRACTION CONTROL FAILED TO STOP THE VEHICLE. THE VEHICLE SETTLED ON THE OTHER SIDE OF THE ROAD FACING THE OPPOSITE DIRECTION. THERE WAS EXTENSIVE DAMAGED TO THE VEHICLE AND IT WAS TOWED TO THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER WILL REPAIR THE VEHICLE FOR $15,000. THE MANUFACTURER STATED THAT THEY WOULD GIVE HIM A CALL WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 100.

11/10/2010

TEST DRIVING 2011 FORD MUSTANG SHELBY COBRA GT 500. PULLED OUT OF PARKING LOT SLOWLY ONTO ROADWAY AND WHEN STRAIGHT DEPRESSED ACCELERATOR FOR HARD ACCELERATION. VEHICLE ACCELERATED FOR A FRACTION OF A SECOND, THEN BEGAN SPINNING BOTH REAR WHEELS AND VIOLENTLY AND WITHOUT WARNING WENT OUT OF CONTROL AND SPUN AROUND IN ROAD HITTING CURB RESULTING IN SEVERE DAMAGE TO WHEELS, BODY AND SUSPENSION. VEHICLE TRAVELED APROX. 100 FEET FROM POINT WHERE THE VEHICLE ENTERED THE ROADWAY AND WHERE IT STRUCK CURB FACING THE OPPOSITE DIRECTION. TRACTION CONTROL SYSTEM (ADVANCE TRAC) HAD NOT BEEN TURNED OFF. NO ADVANCE TRAC WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT CLUSTER. VEHICLE REACHED SPEED OF APRX. 35 MPH AND WAS IN 1ST GEAR (MANUAL SHIFT) NO INJURIES TO DRIVER OR PASSENGER. TRACTION CONTROL SYSTEM FAILED TO PREVENT REAR WHEEL SPIN. ROAD WAS PAVED AND DRY. COULD HAVE CAUSED SEVERE INJURIES. WOULD NEVER HAD ATTEMPTED HARD ACCELERATION KNOWING SYSTEM WOULD NOT PREVENT WHEELSPIN AS ADVERTISED BY FORD. *TR

12/8/2010

2011 FORD MUSTANG V-6 AFTER OWNING FOR ABOUT 2 MONTHS, WE NOTICED THAT ON OCCASION THE "PASS AIR BAG' LIGHT IN THE OVERHEAD WOULD FLICKER ON INDICATION THAT THE PASSENGER AIRBAG SYSTEM IS DISABLED. AFTER A FEW WEEKS, THE LIGHT BECAME MORE CONSISTENT TO THE POINT THAT IT WOULD REMAIN ON FOR THE MAJORITY OF THE DURATION OF ANY TRIP. MADE A TRIP TO THE SHOP AND THE SYSTEM WAS "RE-ZEROED". NO ISSUES FOR A FEW WEEKS AND THEN THE ISSUE STARTED AGAIN. BACK TO THE SHOP AND TOLD THAT THIS IS NORMAL OPERATION OF THE SYSTEM DUE TO MY WIFE WEIGHING ~105 - 110LBS. WENT HOME AND READ THE DRIVERS MANUAL TO SEE IF THIS FEATURE OF THE SYSTEM WAS DESCRIBED. FOUND A PROCEDURE IN THE MANUAL FOR TRAINING THE SYSTEM TO IDENTIFY THE WEIGHT OF A PASSENGER TO THE SYSTEM. FOLLOWED THE PROCEDURE. AGAIN THE SYSTEM OPERATED AS EXPECTED FOR ABOUT A WEEK AND THEN STARTED AGAIN. BACK TO THE SHOP AND AGAIN TOLD THAT IT WAS NORMAL OPERATION BUT FORD WAS AGAIN E-MAILED. RESPONSE WAS TO PERFORM THE PROCEDURE IN THE DRIVERS MANUAL. IF THIS FAILED TO WORK ADDITIONAL TESTING TO BE PERFORMED. REPEATED THE RESET PROCEDURE 2 MORE TIMES AND RETURNED TO THE SHOP WITH THE SAME RESULTS. WHILE SITTING IN THE DRIVE WAY OF THE DEALERSHIP THE AIRBAG LIGHT WAS WITNESSED BY THE SERVICE MANAGER FLASHING ON AND OFF WITH THE CAR IN IDLE AND MY WIFE PROPERLY RESTRAINED. ADDITIONAL TESTING HAS BEEN PERFORMED AND ALL TESTS HAVE BEEN PASSED. THE DEALERSHIP IS PLANNING TO REPLACE THE SEAT PAD/BLADDER WHEN THE PARTS ARE RELEASED BY FORD. THIS WILL BE IN EARLY DECEMBER AT BEST. I AM CURRENTLY BEING TOLD BY FORD TO PULL OVER AND HAVE MY WIFE RIDE IN THE BACK SEAT OF OUR BRAND NEW CAR WHEN THE LIGHT ILLUMINATES. *TR

11/11/2010

TL* THE CONTACT OWNS 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 100 MPH, THE VEHICLE FAILED TO SHIFT INTO 5TH GEAR. THE PASSENGER SIDE AIRBAG SENSOR ALSO PERIODICALLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,456.

8/10/2011

THE HEAD RESTRAINT DESIGN ON THE 2011 FORD MUSTANG IS DEFECTIVE FOR TALLER DRIVERS. I AM 6' 1" BUT MY 5' 8" WIFE ALSO COMPLAINS. EVEN AT ITS TALLEST ADJUSTMENT, I MUST HOLD MY HEAD FORWARD IN AN UNNATURAL AND FATIGUING POSITION. I'M NOT THE ONLY ONE WITH THIS COMPLAINT, AS THE MUSTANG FORUMS ARE FILLED WITH SIMILAR COMPLAINTS FROM OTHER DRIVERS -- MANY OF WHOM REPORT SIMPLY REMOVING THE HEAD RESTRAINT ALTOGETHER. ACCORDING TO THE FORUMS, FORD SAYS TO INCREASE THE ANGLE OF THE SEATBACK, BUT THEN THE STEERING WHEEL IS TOO FAR AWAY -- AND I DO NOT HAVE SHORT ARMS (35" SLEEVE LENGTH). MY CURRENT SOLUTION IS TO RAISE THE HEAD RESTRAINT ABOUT 2" HIGHER THAN THE HIGHEST DETENT PROVIDED BY FORD. EVEN THOUGH THE UNIT IS STILL IN PLACE, AND SEEMS SECURE WHEN I PUSH ON IT, I'M CONCERNED ABOUT HOW IT WILL PERFORM IN A CRASH BECAUSE IT IS NOT LATCHED INTO PLACE AND THERE'S LESS OF THE RODS DOWN IN THE SEATBACK FOR SUPPORT. THE OTHER ALTERNATIVE IS TO REMOVE THE UNIT ALTOGETHER, AS SOME OTHER MUSTANG OWNERS HAVE REPORTED DOING. FORD'S DESIGN FORCES TALLER DRIVERS INTO ONE OF THREE UNSAFE MODES: 1. DRIVE THE CAR WITH ONES HEAD TILTED FORWARD IN A POSITION THAT IS BOTH TIRING AND DISTRACTING. 2. REMOVE THE HEAD RESTRAINT ENTIRELY. 3. RAISE THE HEAD RESTRAINT ABOVE THE HIGHEST DETENT LEAVING IT FREE TO MOVE AND ALSO WITH QUESTIONABLE AMOUNT OF ROD IN THE SEATBACK. *TR

2/13/2011

INABILITY TO SHIFT INTO GEARS WHILE MERGING INTO TRAFFIC OR WHILE TURNING LEFT ACROSS ONCOMING TRAFFIC BOTH DRIVER AND PASSENGER POWER SEATS WILL NOT MOVE FORWARD OR BACK. *TR

11/18/2011

WHILE TURNING LEFT AT A LIGHT APPLICATION OF GAS PEDDLE PRODUCED NO EFFECT, CAR WOULD NOT MOVE FOR THREE SECONDS THAN LURCH FORWARD. *TR

3/2/2013

WHILE DRIVING UNDER NORMAL CONDITIONS THE ENGINE SERVICE LIGHT CAME ON. I CHECKED THE COMPUTER CODES AND RECEIVED A P2111 CODE WHICH INDICATES A STUCK OPEN THROTTLE ACTUATOR CONTROL SYSTEM. *TR

2/25/2014

VEHICLE'S TRANSMISSION BECOMES UNABLE TO UPSHIFT OR DOWNSHIFT WHEN NEEDED. DIFFICULT SHIFTING DURING CRITICAL PERIODS DECELERATING TO A STOP & ACCELERATING AFTER COMING TO A COMPLETE STOP. BECOMES A HAZARD ON PUBLIC ROADS BY NOT BEING ABLE TO KEEP UP WITH PACE OF TRAFFIC. SHIFTER MAY POP OUT OF GEAR OR GET STUCK INTO A GEAR. FREQUENTLY NEEDS TO BE FORCED INTO GEAR.. 1ST & REVERSE WITH EXCESSIVE FORCE (2 HANDS). PROBLEM IS WITH THE 2011+ FORD MUSTANG'S WITH GETRAG MT82 6-SPEED MANUAL TRANSMISSION. SHIFTING INTO & OUT OF REVERSE IS ALSO AN ISSUE WHICH CAN INCREASE THE AMOUNT OF TIME THE VEHICLE CONTINUES TO ROLL BACK UNCONTROLLABLY IN PARKING LOTS WITH CHILDREN. BIGGEST ISSUE IS 1ST GEAR, REVERSE, AND INOPERABLE 5TH GEAR SYNCHRONIZERS & MECHANICALLY UNSOUND INPUT SHAFT. *TR

6/2/2011

VEHICLE'S TRANSMISSION BECOMES UNABLE TO UPSHIFT OR DOWNSHIFT WHEN NEEDED. DIFFICULT SHIFTING DURING CRITICAL PERIODS DECELERATING TO A STOP & ACCELERATING AFTER COMING TO A COMPLETE STOP. BECOMES A HAZARD ON PUBLIC ROADS BY NOT BEING ABLE TO KEEP UP WITH PACE OF TRAFFIC. SHIFTER MAY POP OUT OF GEAR OR GET STUCK INTO A GEAR. FREQUENTLY NEEDS TO BE FORCED INTO GEAR.. 1ST & REVERSE WITH EXCESSIVE FORCE (2 HANDS). PROBLEM IS WITH THE 2011+ FORD MUSTANG'S WITH GETRAG MT82 6-SPEED MANUAL TRANSMISSION. SHIFTING INTO & OUT OF REVERSE IS ALSO AN ISSUE WHICH CAN INCREASE THE AMOUNT OF TIME THE VEHICLE CONTINUES TO ROLL BACK UNCONTROLLABLY IN PARKING LOTS WITH CHILDREN. BIGGEST ISSUE IS 1ST GEAR, REVERSE, AND INOPERABLE 5TH GEAR SYNCHRONIZERS & MECHANICALLY UNSOUND INPUT SHAFT. *TR

6/2/2011

TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE AFTER MARKET PROGRAMMER AND AS A RESULT, THE ENGINE EXHIBITED AN INTERNAL MOTOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND VOIDED THE WARRANTY. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7, 800.

6/23/2011

2011 MUSTANG GT WITH MANUAL TRANSMISSION- INABILITY TO SHIFT INTO 3RD GEAR. IT ALMOST CAUSED AN ACCIDENT AS I WAS STUCK SLOWING DOWN INTO ON COMING TRAFFIC. THE CAR IS BEEN IN THE SHOP MULTIPLE TIMES. ALSO HAS SEVERE KNOCKING IN THE ENGINE THAT GOES WAY AFTER 5 MINUTES. FORD STATES THIS IS PISTON RATTLE AND THEY TRIED A SOFTWARE FIX. NOTHING HELPED.I'M AFRAID OF THE ENGINE DAMAGE OR CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THERE ARE YOUTUBE VIDEOS POSTED LABELED 2011 MUSTANG KNOCK. FORD IS AWARE... THEY REFERRED ME TO IT(AT LEAST THE SERVICE TECH DID. FORD IS DOING NOTHING!!! THE CAR HAS BEEN IN THE SHOP 5-6 TIMES AND THERE IS UNDER 5000 MILES. THE CAR HAD ONLY 300 MILES ON IT WHEN THEY HAD TO REPLACE THE GAS TANK PUMP BECAUSE IT DROPPED TO ZERO AT WITH A HALF TANK OF GAS LEFT. THERE IS A BULLETIN ON THIS. HELP BEFORE SOME GETS HURT BY THE TRANSMISSION PROBLEM OR THE ENGINE BLOWING OUT!!!! *TR

8/9/2011

TWICE WHILE ACCELERATING TO GET UP TO HIGHWAY SPEEDS, ON CLEAR, FLAT, DRY, AND SMOOTH PAVEMENT THE ADVANCTRAC SYSTEM ACTIVATED FOR NO REASON. IT STARTS BY VERY AGGRESSIVELY PULSING THE FRONT RIGHT BRAKE, FOLLOWED BY THE REAR LEFT BRAKE, THEN ALTERNATING BRAKES ALL THE WAY AROUND CAUSING THE CAR TO SWERVE ALMOST OUT OF CONTROL, AT HIGHER SPEEDS LIKE 65-70 IT PROBABLY WOULD CAUSE TOTAL LOSS OF CONTROL. THE ADVANCTRAC ALSO CUTS ENGINE POWER ALONG WITH THE HARD SWERVING MAKES IT EVEN MORE DIFFICULT TO AVOID A CRASH IN MULTIPLE LANE HIGHWAY TRAFFIC. THIS LAST FOR ABOUT 15 SECONDS, BUT IT IS 15 SECONDS OF OUT OF CONTROL HIGHWAY TERROR. AFTER SHUTTING OFF THE CAR ON THE 2 OCCASIONS IT THEN DRIVES FOR A WHILE LIKE IT NEVER HAPPENED. WHEN THE FORD DEALER CANNOT REPLICATE THE PROBLEM, AND IT DOES NOT RECORD ANY ERROR OR DIAGNOSTIC CODES IN THE CARS COMPUTER SYSTEM. SO FORD SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS SAFETY PROBLEM. TALKING WITH OTHER MUSTANG OWNERS I FOUND OUT I AM NOT THE ONLY ONE WITH THIS EXACT SAME PROBLEM WITH ADVANCTRAC, AND ONE OTHER THAT I KNOW OF SAID HE ALSO FILLED A COMPLAINT ON HERE, HE SAID IT WAS COMPLAINT NUMBER - 10430166. HE ALSO SAID THAT FORD COULD NOT DUPLICATE THE PROBLEM AND HE ALSO HAD NO CODES, SO FORD WOULD NOT FIX HIS PROBLEM. SOMEHOW WE HAVE TO GET TO THE BOTTOM OF THIS MALFUNCTION, IT IS SUPPOSED TO BE A SAFETY SYSTEM TO HELP PROTECT YOU FROM A CRASH, NOT A COMPUTER MALFUNCTION THAT CAUSES A CRASH WHEN THE DRIVER IS DOING NOTHING WRONG ON GOOD ROAD CONDITIONS. PLEASE HELP! *TR

8/4/2012

THE TRACTION CONTROL ENERGIZED AND APPLIED BRAKES TEMPORARILY WHILE BACKING OUT OF A PARKING SPACE ABOUT MAY 20, 2014. YESTERDAY, IT TEMPORARILY ACTIVATED AGAIN DURING A U-TURN ON A CITY STREET. ABOUT A BLOCK LATER I ENTERED THE FREEWAY AND APPROACHED 70MPH THEN IT ACTIVATED AND KEPT PULSING THE BRAKES CAUSING THE VEHICLE TO SLOW QUICKLY. I WAS IN HEAVY TRAFFIC AND HAD TO MOVE OVER 3 LANES TO GET TO THE SHOULDER. AS I APPROACHED THE SHOULDER THE SYSTEM DISENGAGED AND I HAD NO OTHER PROBLEMS THE REST OF THE DAY. I AM HAVING THE SYSTEM INSPECTED AT A LOCAL DEALERSHIP. THIS IS A DANGEROUS ISSUE. *TR

6/18/2014

WHILE ATTEMPTING TO MAKE A LANE CHANGE ON THE FREEWAY AT 70 MPH,, I HAD TO MAKE A CORRECTION AND MOVE BACK INTO MY ORIGINAL LANE DUE TO SOMEONE WANTING TO CHANGE INTO THE SAME LANE AT THE SAME TIME. THE FRONT END SWAYED BACK AND FORTH OUT OF CONTROL. ALMOST HAD AN ACCIDENT. THIS HAPPENED AGAIN AT 65 MPH ON 09/14/2012. ON 10/03/2012 I BOUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM. THEY INVESTIGATED THIS PROBLEM AND SAID THE MUSTANG V6 MODEL HAS A TENDENCY TO DO THIS AND SAID IT WOULD TAKE ABOUT $700 IN PARTS AND LABOR TO POSSIBLY FIX THIS PROBLEM.. I FILED A COMPLAINT WITH THE FORD DISTRICT MANAGER AND HE DISAGREED WITH THE DEALERSHIP SAYING THERE ARE NO HANDLING PROBLEMS WITH THE 2011 MUSTANGS. *TR

10/14/2012

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS GOING OVER SPEED BUMPS, THE VEHICLE WOULD MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT FRONT LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 08/11/014*LJ THE VEHICLE WAS FIXED, AT THE CONSUMERS EXPENSE. UPDATED 09/18/14

6/10/2014

WHEN SLOWING DOWN I NOTICE THE CAR HAS A DELAYED DOWN SHIFT ALMOST LIKE A HIT FROM THE BACK, I'VE NEVER EXPERIENCE THIS TYPE OF RIDE UNLESS THE CAR HAD TRANSMISSION ISSUES, I REALLY HOPE THAT'S NOT THE PROBLEM THE CAR IS ONLY 2 YRS OLD AND THE WARRANTY IS GONE ON IT, I HAVE READ IN THE FORUMS ONLINE WHERE OTHERS ARE EXPERIENCING THIS SAME UNEXPLAINED DOWN SHIFT. THIS APPEARS TO BE SOME TYPE OF FACTORY GOOF UP AND IT REALLY MAKES FORD LOOK BAD (THIS IS MY FIRST FORD). NOW I UNDERSTAND WHY PEOPLE HAVE SUCH LOW FAITH IN AMERICAN MADE CARS YOU GET A WARRANTY THAT'S OVER IN 3 YEARS AND YOU HAVE MECHANICAL PROBLEMS SUCH AS THIS THAT SHOULD BE RECALLED AND SERVICED IMMEDIATELY. *TR

9/8/2013

BAD SHIFT QUALITY,RADICAL SHIFTING, TAKE OFF JERK OR TRYING TO STALL AT TAKE OFF ON 6R80 AUTOMATIC TRANSMISSION. FORWARD MOTION WITH BRAKE APPLIED AT STOP SOMETIMES. REAR END POPS AND JERKS LOUDLY WHEN THESE THINGS HAPPEN. BEEN HAPPENING FOR ABOUT 2 YEARS NOW. HAS BEEN IN SHOP FOR THESE REASONS 8 TIMES IN 2 YEARS AT 2 DIFFERENT DEALERSHIPS WITH NO FIX! EVERYTHING MOSTLY HAPPEN AT LOW SPEED BETWEEN 1ST AND 2ND GEARS OR EVEN AT STOP.VERY UNSAFE TO DRIVE AS IS BUT FORD DEALERSHIP SAYS EVERYTHING IS NORMAL AND BLAMING DRIVING HABITS ON WIFE AND I, EVEN AFTER MANY PARTS HAVE BEEN REPLACED! IT IS NOT FIXED AND FORD WILL HELP! *TR

9/9/2013

CAR HAS A LONG CRANK TIME, BEFORE THE ENGINE STARTS. CAUSING WARE ON STARTER AND FLYWHEEL MAKING A NOISY START. THE HOOD HAS PAINT BUBBLES ON THE FRONT RIGHT SIDE AND NOW AT 70K MILES NEEDS A REPAINT. CAR WOULD STALL AT THE STOP LIGHT, OR WOULD NOT GO WHEN THE LIGHT TURNED GREEN OR MAKING A U-TURN. INTERMITTENTLY CHECK ENGINE LIGHT WOULD COME ON FOR A CAM POSITION SENSOR. CAR AT 70K MILES, WONT PASS AN EMISSION INSPECTION. CAR VALUE, WITH KNOWN PAINT PROBLEM IS DECREASED. DEALER WANTS $400 TO FIX HOOD SPOT ANOTHER $200 TO LOOK AT TRANSMISSION, $110 TO LOOK AT THE CAM SENSOR ISSUE. MY LAST NEW FORD! *TR

3/2/2014

THERE WERE MANY INCIDENTS WITH MY MUSTANG 5.0 BUT THIS WAS THE MOST SIGNIFICANT. THE PROBLEM IS AS I FOUND OUT TWO YEARS LATER IS THAT THE WIDTH OF THE OEM TIRES AND WHEELS ARE TOO NARROW FOR THE WEIGHT AND POWER OF THIS VEHICLE. I WAS DRIVING ON EL CAMINO REAL AND I HAD TO STOP SUDDENLY BECAUSE A CAR CAME ON THE ROAD UNEXPECTEDLY AND THE DRIVER IN FRONT OF ME HIT THE BRAKES AND SO I DID BUT MY CAR JUST KEPT SLIDING FORWARD, IT LOST GRIP WITH THE ASPHALT COMPLETELY. I EXPERIENCED SIMILAR SITUATIONS MANY TIMES WHEN TAKING TURNS WHERE MY REAR WOULD SPIN AROUND THE FRONT WHICH RENDERS THE CAR OUT OF CONTROL SWINGING LEFT AND RIGHT IN BOTH LANES ON THE ROAD. IF ITS WET OUT I WOULDN'T EVEN PUSH THE ACCELERATOR MUCH BECAUSE IT JUST CAUSES THE REAR WHEELS TO SPIN. I JUST CHANGED MY BACK TIRES TO A WIDER SIZE AND THE PROBLEMS ARE GREATLY DIMINISHED OR GONE. I AM SURPRISED THAT ALL THE ENGINEERS AND TEST DRIVERS FROM FORD WOULD LET SUCH A GREAT CAR DRIVE LIKE SANTA'S SLED. *TR

5/21/2014

ANYTIME THE ENGINE IS ROTATING OVER 4000 RPM'S THE 6 SPEED MANUAL TRANSMISSION WILL RANDOMLY BE BLOCKED FROM GOING INTO GEAR(ANY GEAR), LEAVING THE VEHICLE IN A NEUTRAL STATE AND UNABLE TO ACCELERATE LIKE IT HAS STALLED. I AM CURRENTLY DRIVING THIS CAR, BUT I DO NOT DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. THIS IS EASILY DUPLICATED, AND TO ME IT FEELS LIKE THE EITHER 1, BAD CLUTCH NOT DISENGAGING ALL THE WAY, 2. TRANSMISSION/SHIFTER ARE OUT OF ALIGNMENT, 3. BAD SYNCHRO'S. I HAVE NOT HAD IT IN TO HAVE IT REPAIRED, BECAUSE FROM WHAT I HAVE BEEN READING ONLINE FORD CONSIDERS THIS NORMAL. IF IT'S NORMAL, THEN I'LL JUST SELL THE CAR THAT I PERSONALLY ORDERED 6 MONTHS EARLY AND THAT I ABSOLUTELY LOVE, AND MARK THIS ONE DOWN AS A LESSON LEARNED. *TR

8/24/2011

JUST A FEW OF THE ISSUES I HAD WHILE MY CAR . I WAS TOLD THERE WAS NO PROBLEM WITH MY CAR AFTER I ALMOST GOT KILLED TWICE BECAUSE IT WOULD NOT DOWN SHIFT INTO LOWER GEARS AT HIGHWAY SPEEDS. TRANS WILL LOOK UP ONCE SHIFTER IS IN BETWEEN GEARS AND WILL NOT GO INTO GEARS STILL SPEED AND RPM SLOW DOWN. MOST EVIDENT WHEN TRYING TO GO FROM 6TH TO 4TH. I WAS ALMOST IN AN ACCIDENT TWICE BECAUSE I WAS NOT ABLE TO DOWN SHIFT TO GET OUT OF THE WAY OF A ONCOMING TRAFFIC. HAD A CRACKED RIM THAT WAS OBVIOUSLY A CASTING DEFECT. HAD A TICKING IN THE ENGINE AFTER LONG TRIPS. . 5.0 SOUNDED LIKE A DIESEL. *TR

1/23/2012

AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL COMPUTATIONS ARE PRESENT? I BELIEVE FORD UNDERSTANDS THE POTENTIAL PROBLEM AND OMITS THE STEERING WHEEL ANGLE BECAUSE OF LIABILITY. THE VEHICLE WAS RENTED FROM HERTZ. THEY FAILED TO ADVISE THE CUSTOMER OF THE SLOW RESPONSE OF ELECTRONIC STEERING. SECOND: PASSENGER SEAT BELT IS POSITIONED HIGH AND THE HEADREST PROTRUDES, MAKING AN OCCUPANT OF AVERAGE SIZE 'SLOUCH' TO AVOID THE UNCOMFORTABLE STRAP. REGARDLESS, THE SEAT BELT TRAVELS ALONG THE PASSENGER'S NECK AND TIGHTENS WHEN THE VEHICLE OVERTURNS. THE 'ACCIDENT' CAUSED AN 85% CAROTID ARTERY DISSECTION. MY WIFE SPENT 10 DAYS IN A TRAUMA CENTER BECAUSE OF THIS HORRIBLY POSITIONED SEAT BELT AND UNRESPONSIVE STEERING. A FRIEND WHO HAS A DOCTORATE IN NURSING ADVISED US DURING THE HOSPITALIZATION. SHE RECENTLY RENTED A MUSTANG AND WAS WORRIED WHEN THE STRAP BISECTED HER THROAT. GO SIT IN ONE! IT'S ALL THE EVIDENCE YOU NEED. FORD MOTOR COMPANY WILL DO NOTHING UNTIL THEY ARE PRESENTED WITH LEGAL PAPERS. I HAVE FORMALLY NOTIFIED THEM TO NO AVAIL. THEY DON'T CARE. THEY JUST KEEP BUILDING THEM. *TR

2/7/2012

AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL COMPUTATIONS ARE PRESENT? I BELIEVE FORD UNDERSTANDS THE POTENTIAL PROBLEM AND OMITS THE STEERING WHEEL ANGLE BECAUSE OF LIABILITY. THE VEHICLE WAS RENTED FROM HERTZ. THEY FAILED TO ADVISE THE CUSTOMER OF THE SLOW RESPONSE OF ELECTRONIC STEERING. SECOND: PASSENGER SEAT BELT IS POSITIONED HIGH AND THE HEADREST PROTRUDES, MAKING AN OCCUPANT OF AVERAGE SIZE 'SLOUCH' TO AVOID THE UNCOMFORTABLE STRAP. REGARDLESS, THE SEAT BELT TRAVELS ALONG THE PASSENGER'S NECK AND TIGHTENS WHEN THE VEHICLE OVERTURNS. THE 'ACCIDENT' CAUSED AN 85% CAROTID ARTERY DISSECTION. MY WIFE SPENT 10 DAYS IN A TRAUMA CENTER BECAUSE OF THIS HORRIBLY POSITIONED SEAT BELT AND UNRESPONSIVE STEERING. A FRIEND WHO HAS A DOCTORATE IN NURSING ADVISED US DURING THE HOSPITALIZATION. SHE RECENTLY RENTED A MUSTANG AND WAS WORRIED WHEN THE STRAP BISECTED HER THROAT. GO SIT IN ONE! IT'S ALL THE EVIDENCE YOU NEED. FORD MOTOR COMPANY WILL DO NOTHING UNTIL THEY ARE PRESENTED WITH LEGAL PAPERS. I HAVE FORMALLY NOTIFIED THEM TO NO AVAIL. THEY DON'T CARE. THEY JUST KEEP BUILDING THEM. *TR

2/7/2012

THE OPERATING FREQUENCY OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TOO LOW FOR SOME VIEWERS! THE EXTERNAL LIGHTING DOES NOT COMPLY WITH FMVSS NO. 108 SPECIFIES THAT LAMPS MUST BE STEADY BURNING. FORD HAS FAILED TO MEET THIS REQUIREMENT MAKING FOR A VERY UNSAFE VEHICLE FOR NIGHT TIME DRIVING. THIS AFFECTS THEM AND OTHER DRIVERS BEING NEAR THIS VEHICLE WITH THE DIMINISHED SAFETY MARGIN. NOTE: ALL NEWER FORD'S (CAR'S, POLICE CARS, BUSES, TOW TRUCKS, TRUCK, ETC...) USING LED'S ARE AT FAULT, THE OPERATING FREQUENCY IS TO LOW MAKING FOR A VERY DANGEROUS NIGHT TIME SITUATION!!!!! THIS MUST BE REVIEWED AND CORRECTED. *TR

3/26/2012

AC COMPRESSOR CLUTCH WENT OUT CAUSING COMPRESSOR MOTOR TO LOCK UP SENDING METAL SHAVINGS INTO AC! *JS

5/2/2012

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS GOING OVER SPEED BUMPS, THE VEHICLE WOULD MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT FRONT LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 08/11/014*LJ THE VEHICLE WAS FIXED, AT THE CONSUMERS EXPENSE. UPDATED 09/18/14

6/10/2014

BUMPED KEY AND ENGINE TURNED OFF. *JS

6/13/2014