2025 Ford Mustang Mach-E Owner Complaints
Complaint Summary
The 2025 Ford Mustang Mach-E has 15 reported complaints.
- Top issues involve electrical system and power train.
Powertrain: Battery Electric (BEV).
Reliability Score
Reliability Score
Based on 15 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
4 26.7%
POWER TRAIN
3 20%
SERVICE BRAKES
3 20%
VISIBILITY/WIPER
1 6.7%
UNKNOWN OR OTHER
1 6.7%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 26.7% of all complaints.
Owners have reported issues across 8 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
Subscribe to Recall Alerts
Get notified when a new recall or important ownership update lands for the 2025 Ford Mustang Mach-E.
Free alerts based on U.S. recall data. Unsubscribe anytime.
What owners keep reporting on the 2025 Ford Mustang Mach-E
The 2025 Ford Mustang Mach-E has 15 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 27% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2025 Ford Mustang Mach-E are ELECTRICAL SYSTEM (4), POWER TRAIN (3), SERVICE BRAKES (3).
Are these complaints a serious red flag?
Potentially. 8 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2025 Ford Mustang Mach-E?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 8 of 8 systems
ELECTRICAL SYSTEM
4 Reports27% of totalPreviewing the first 2 complaint summaries.
VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Please BROADCAST the following reported RECALLs which are incomplete: 2025 Mustang Mach-E Safety Recalls* Powertrain control module and secondary on-board diagnostic control module c software upddate Recall incomplete Park rod replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
8/9/2025
I traded in my vehicle and purchased a new vehicle on September 27, 2025. After signing the contract, I was informed that there were two recalls on the vehicle that would be taken care of by the end of the day. I was allowed to use my trade-in as a loaner vehicle until the end of the day when I came back. It has been almost a full month and I still have not received possession of my new vehicle. There is no estimated date of the dealership receiving the part to repair the recall. I was told that things havenât been the same since Covid so nobody knows how long it will take. I have been able to use my trade-in, which was paid off by the dealership, as a loaner, but I want my new vehicle or I want to know my options for looking for another car. I will be making my second payment on my new vehicle, which I have not had, in one day.
10/27/2025
POWER TRAIN
3 Reports20% of totalPreviewing the first 2 complaint summaries.
Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.
9/5/2025
The Dealer sold me the car which is on recalls he sold this car to me on Saturday October 11th till date he didnât give me my car there is active recall on it it is parking Rod something he is not giving update. If Ford customer care they are not sharing proper time line . When they will give back my car the Ford is not fallowing proper timeline to give my car Till date they didnât tell me when they are giving my car which they sold 5 days ago
10/17/2025
SERVICE BRAKES
3 Reports20% of totalPreviewing the first 2 complaint summaries.
Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.
9/5/2025
I traded in my vehicle and purchased a new vehicle on September 27, 2025. After signing the contract, I was informed that there were two recalls on the vehicle that would be taken care of by the end of the day. I was allowed to use my trade-in as a loaner vehicle until the end of the day when I came back. It has been almost a full month and I still have not received possession of my new vehicle. There is no estimated date of the dealership receiving the part to repair the recall. I was told that things havenât been the same since Covid so nobody knows how long it will take. I have been able to use my trade-in, which was paid off by the dealership, as a loaner, but I want my new vehicle or I want to know my options for looking for another car. I will be making my second payment on my new vehicle, which I have not had, in one day.
10/27/2025
VISIBILITY/WIPER
1 Report7% of totalPreviewing the first 1 complaint summaries.
Windshield had a stress crack after 300 miles.
7/19/2025
UNKNOWN OR OTHER
1 Report7% of totalPreviewing the first 1 complaint summaries.
VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Please BROADCAST the following reported RECALLs which are incomplete: 2025 Mustang Mach-E Safety Recalls* Powertrain control module and secondary on-board diagnostic control module c software upddate Recall incomplete Park rod replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
8/9/2025
FORWARD COLLISION AVOIDANCE: WARNINGS
1 Report7% of totalPreviewing the first 1 complaint summaries.
VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Please BROADCAST the following reported RECALLs which are incomplete: 2025 Mustang Mach-E Safety Recalls* Powertrain control module and secondary on-board diagnostic control module c software upddate Recall incomplete Park rod replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
8/9/2025
FUEL/PROPULSION SYSTEM
1 Report7% of totalPreviewing the first 1 complaint summaries.
Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.
9/5/2025
VEHICLE SPEED CONTROL
1 Report7% of totalPreviewing the first 1 complaint summaries.
Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we donât have a strong case since they couldnât find anything.
12/20/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2025 Ford Mustang Mach-E?
Are complaints about the 2025 Ford Mustang Mach-E a serious warning sign?
How should buyers use complaint data for the 2025 Ford Mustang Mach-E?
Are complaints about the 2025 Ford Mustang Mach-E severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Ford Mustang Mach-E: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 15
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
We may earn a commission via links on this page.