2019 Ford F-350 Owner Complaints

TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING 50 MPH, THE STEERING WHEEL VIOLENTLY SHOOK WITHOUT WARNING. THE CONTACT HAD TO DRIVE LOWER SPEEDS IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JACK GARRETT FORD (270 RIPLEY RD, SPENCER, WV 25276, (800) 837-3673) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

7/30/2019

EXPERIENCED `DEATH WOBBLE` AT ABOUT 28,000 MILES IN 2019 FORD F-350. STEERING BECOMES VERY UNSTABLE AND DANGEROUS. THIS HAPPENS AT HIGHWAY SPEEDS AND WHEN VEHICLE HITS A TINY BUMP OR POTHOLE.

9/5/2019

1ST INCIDENT-DRIVING ON THE HIGHWAY THE TRUCK STARTED VIOLENTLY SHAKING AFTER HITTING A SMALL RISE GOING OVER AN OVERPASS. EXTREMELY BLESSED THAT I WAS IN AN EXPRESS LANE (TOLLED) AND NO ONE WAS AROUND ME. 16FT TRAILER WAS HOOKED UP AND IT TOOK EVERY BIT OF STRENGTH I HAD TO KEEP THE TRUCK IN THE 2 LANES AND NOT THE WALL. THANKFUL NO OTHER VEHICLES WERE AROUND ME. 2ND INCIDENT- AGAIN DRIVING ON THE HIGHWAY THE NEXT DAY; A VERY SMALL BUMP IN THE ROAD CAUSED THE VIOLENT SHAKING. I WAS NOT TOWING, BUT I DID HAVE VEHICLES AROUND ME THIS TIME THAT THANKFULLY WERE PAYING ATTENTION AS I WAS IN AND OUT OF THE FAST AND MIDDLE LANE. THE EXPERIENCE IS INDESCRIBABLE AND FRIGHTENING.

10/15/2019

TRAVELING BETWEEN 55-65 ON THE HIGHWAY I HIT A SMALL BUMP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW DOWN TO ALMOST A COMPLETE STOP TO GET IT TO STOP. VERY UNSAFE.

10/17/2019

OUR AUTOMATIC TAILGATE ON OUR 2019 FORD F350 TRUCK OPENS AND COMES DOWN RANDOMLY. IT HAS HAPPENED 6 TIMES IN THE FIRST 3 WEEKS OF OWNERSHIP. THIS HAS HAPPENED WHILE PARKED AND WHILE DRIVING, THE LAST TIME THE KEY FOB WAS IN THE CUP HOLDER WHEN WE WERE FILLING THE TRUCK AT THE GAS STATION. WITH OUR 5TH WHEEL TRAILER ATTACHED, THE TAILGATE CAME DOWN AS WE PULLED AWAY. NOT KNOWING IT CAME DOWN, WE MADE A TURN PULLING OUT OF THE GAS STATION WHICH CAUSED OVER A $1,000 IN DAMAGE TO OUR TRAILER. THIS RANDOMLY OPENING TAILGATE IS DANGEROUS FOR ANYONE PULLING A TRAILER OR WITH ANY MATERIALS THAT MAY FALL OUT OF THE TRUCK BED. FORD CONTINUES TO DENY THERE IS A PROBLEM.

12/18/2018

PURCHASED NEW 2019 F350 WITH THE ULTIMATE TRAILER TOW PACKAGE. ALSO PURCHASED 5TH WHEEL HITCH. AFTER GETTING HOME AND REMOVING HITCH, NOTICED TWO OF THE FOUR PUCKS HAVE A LOCKING MECHANISM FOR SECURING THE HITCH. ONE OF THE PUCKS HAS NOTHING. ONE PUCK HAS A PARTIAL LOCK. PHOTOS ATTACHED. I MADE ATTEMPTS TO FIND OUT IF THIS IS NORMAL BUT CAN'T FIND ANY ANSWERS. CAN YOU HELP? PHOTOS AVAILABLE UPON REQUEST.

2/15/2019

ON DEC 2, 2019 I WAS DRIVING MY 2019 FORD F-350 (WITH 15,000MI) ON INSTERSTATE 505 AT APPROXIMATELY 65-70MPH WHILE OVERTAKING A TRACTOR-TRAILER. WITH NO OBVIOUS CAUSE, THE FRONT WHEELS / STEERING OF THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. I ASSUMED THERE WAS SOME SORT OF MAJOR WHEEL DAMAGE OR BLOWOUT OF A TIRE AND TRIED TO PULL OVER. THE VEHICLE WAS VERY HARD TO STEER AND I DID NOT HAVE ADEQUATE SPEED TO GET SAFELY PAST THE SEMI, SO I SLOWED DOWN IN THE FAST LANE AND PULLED TO THE RIGHT BEHIND THE SEMI. ONCE STOPPED I INSPECTED THE VEHICLE AND WAS SURPRISED TO FIND NO OBVIOUS DAMAGE. I RESUMED DRIVING WITHOUT ANY APPARENT ISSUE. ABOUT 45MI FURTHER DOWN THE ROAD THE EXACT SAME ISSUE HAPPENED AGAIN AT 65MPH. THIS TIME THERE WERE NO VEHICLES NEARBY ON THE HIGHWAY SO I SLOWED BELOW 30MPH AND THE VIBRATION STOPPED. I ACCELERATED BACK TO 65MPH WITHOUT THE VIBRATION ISSUE AND CONTINUED MY TRIP HOME. THE INTENSITY OF THESE VIBRATIONS IS VERY EXTREME AND THE VEHICLE IS ALMOST UNCONTROLLABLE WHEN THEY ARE HAPPENENING. THERE IS NO WAY TO AVOID OR ANTICIPATE THAT THEY WILL HAPPEN, AND THE ONLY REMEDY IS TO SLOW OR STOP THE VEHICLE IMMEDIATELY, WHICH IS EXTREMELY DANGEROUS TO DO IN A FREEWAY ENVIRONMENT WHEN THE STEERING IS BARELY WORKING. MY VEHICLE IS USING ORIGINAL, UNMODIFIED STOCK TIRES, WHEELS, AND SUSPENSION COMPONENTS AND IS OVF RELATIVELY LOW MILEAGE (15,000MI).

12/4/2019

SHACKING OF STEERING WHEEL THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY! *BF

12/26/2019

THIS IS A 2019 F-350. THE DRIVERS DOOR LATCH FROZE. I COULD NOT CLOSE THE DOOR UNTIL THE TRUCK WARMED UP AND THAWED. THE WEATHER AND TRUCK WERE DRY AND COLD. IT HAD RAINED TWO DAYS EARLIER. THIS SHOULD NOT HAPPEN IN 2019. *DT *DT*JB

12/11/2018

PREVIOUS COMPLAINT #11160684. I TOOK MY NEW F-350 TO FRAMINGHAM FORD FOR A "FROZEN" DOOR LATCH ON 1/17/18. THEY FOLLOWED FORD RECALL 18N03 FOR 2017-18 MODELS. I PICKED IT UP ON 1/19/18 AND THE DOOR WOULD NOT LATCH AGAIN! IT HAD BEEN DRY FOR THREE DAYS. I DON'T THINK IT IS NECESSARILY A FROZEN WATER ISSUE. IT MIGHT BE SOMETHING TO DUE WITH COLD. IT WAS DRY AND COLD, AROUND 22 DEGREES BOTH DAYS THE LATCH WOULD NOT ENGAGE.

12/20/2018

TL* THE CONTACT OWNS A 2019 FORD F-350. APPROXIMATELY TWENTY MINUTES AFTER THE VEHICLE WAS PARKED, IT ROLLED INTO A WOODED AREA. THE CONTACT JUMPED INTO THE VEHICLE AND WAS ABLE TO STOP IT AND SHUT IT OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUGAR LOAF FORD LINCOLN (507-454-5170, LOCATED AT 1222 W SERVICE DR, WINONA, MN 55987) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 320. *DT*JB

1/24/2019

MY NEW F350 WITH 6K MILES ON IT STARTS TO SHAKE VIOLENTLY FOR NO REASON AT ALL ON SPEEDS OVER 60 MPH AND THE ONLY WAY TO CORRECT THE PROBLEM IS TO SLOW DOWN TO ALMOST A STOP. THE STEERING WHEEL WAS SHAKING VIOLENTLY AND SO WAS THE FRONT OF THE TRUCK.

11/4/2019

DURING SPEEDS 50 MPH OR ABOVE THE FRONT OF TRUCK WILL SHAKE VIOLENTLY LOSING CONTROL OF STEER AND BREAKING. IT ONLY TAKES THE EDGE OF A CEMENT TRANSITION BETWEEN REGULAR ROAD AND BRIDGE OR SOME BASIC ROUGH SPOTS TO START THE VIOLENT SHAKING. DURING SPEEDS BETWEEN 35 AND 50 AFTER DRIVING OVER ROUGH ROAD FRONT WILL SHIMMY AND SMOOTHOUT. I HAVE HAD 3 NEAR MISSES WITH OTHER VEHICLES DUE TO THE EXTREME AND VIOLENT SHAKING. YESTERDAY WAS A NEAR MISS WITH A SEMI-TRUCK, AND DID NOT GAIN CONTROL UNTIL AFTER CROSSING OVER THREE LANES OF I-435 TRAFFIC OUTSIDE OF KANSAS CITY. I WENT BY FORD TODAY, AND THEY HAVE HAD MANY COMPLAINTS FOR SAME REASON. THIS IS AN EXTREME SAFETY ISSUE. I SHOULD HAVE BEEN NOTIFIED THAT THIS MODEL OF TRUCK IS DEVELOPING DRIVABILITY ISSUES THAT CAN KILL.

12/9/2019

TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING 70 MPH, THE ABS ENGAGED WITHOUT WARNING. THE CONTACT MANAGED TO TURN THE VEHICLE OFF AND BACK ON AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MATTHEWS CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275, (800) 248-2378) WHERE IT WAS TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THAT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-[XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600. THE VIN WAS UNKNOWN. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

12/9/2019

I GOT THE TRUCK BACK FROM THE PLACE I BOUGHT IT, AFTER THEY CALLED ME SAYING THAT IT WAS RECALLS THAT THE FORD AGENCY DIDN'T DO, I BOUGHT THE TRUCK A WEEK AGO FROM THIS POST, MY TRUCK CAME EQUIPPED WITH BIRDS EYE CAMERA, MEANING THAT I HAVE FRONT, SIDES, BACK AND ON TOP OF THE CABIN, CAMERAS, THEY ARE NOT WORKING AT ALL, BESIDES THE CAMERA IN THE TAILGATE. THIS IS JUST A WEEK AFTER I BOUGHT THE TRUCK.

10/29/2019

2019 F-350 WITH 8' BED AND APPROX 1000 MILES. 1ST OCCURRENCE: DEPARTED A CAMPGROUND TOWING A TRAVEL TRAILER (AFTER DOING 3 WALK-AROUND SAFETY CHECK PRIOR TO DEPARTING). DROVE 10 MILES TO NEAREST GAS STATION BEFORE GETTING ON THE HIGHWAY WHERE I DISCOVERED THE TAILGATE WAS DOWN AND CRUSHED BY THE TRAVEL TRAILER. THINKING BACK THROUGH MY SERIES OF EVENTS; I WAS ON LEVEL GROUND AND DID NOT REACH DOWN TO DISENGAGE THE PARKING BRAKE BELOW THE GATE RELEASE, I HAD A GROUND GUIDE BACK ME UP OUT OF MY SPOT WHO CONFIRMED GATE WAS STILL UP PRIOR TO DEPARTING, KEY WAS IN THE CUP HOLDER WITH NO OTHER OBJECTS. I REPORTED THIS ISSUE TO THE DEALER(4 SEPT 2019). THEY REVIEWED CURRENT RECALLS ON MY MODEL AND NONE WERE REPORTED. I FILED A CLAIM WITH MY INSURANCE AND ABSORBED THE REPAIR EXPENSES. IMPORTANT TO NOTE, THERE WAS A HEAVY THUNDERSTORM THE NIGHT PRIOR TO DEPARTING. 2ND OCCURRENCE: (WHILE AWAITING PARTS TO REPAIR DAMAGES FROM 1ST OCCURRENCE) I DEPARTED WORK AND JUST AFTER TURNING LEFT OUT OF THE PARKING SPOT STILL IN THE PARKING LOT, THE TAILGATE CAME OPEN UNINTENTIONALLY FOR THE SECOND TIME DURING MY 2 MONTHS OF OWNERSHIP. I IMMEDIATELY NOTICED IT DOWN WHEN I LOOKED IN MY REARVIEW MIRROR AND NO DAMAGES FROM THIS OCCURRENCE.

12/7/2019

THERE IS AN ISSUE WITH FORD TRUCKS THAT IS COMMONLY REFERRED TO AS THE DEATH WOBBLE. MY TRUCK HAS LESS THAN 30,000 MILES AND HAS BEEN IN THREE TIMES FOR THIS ISSUE. ONCE FORD CORRECTED THE ISSUE AND IT CAME BACK. WHEN IT CAME BACK WAS TOLD THERE ARE UPDATED PARTS HAVE BEEN WAITING FOR WELL OVER A MONTH WITH NO FEEDBACK FROM FORD. REACHED OUT YET AGAIN TO THEM AND WAS TOLD THAT I WOULD BE ESCALATED. MY CONCERN IS THAT THIS SAFETY ISSUE SHOULD HAVE ACTIVE MANAGEMENT AND COMMUNICATION FROM FORD AND IT DOES NOT. PEOPLE ARE TOLD THEY HAVE TO WAIT WITH NO UPDATE. NOW IT APPEARS I HAVE BEEN ESCALATED (WE SHALL SEE) BUT I AM CONCERNED FOR OTHERS THAT MAY NOT BE AWARE OF WHAT TO DO IN ORDER TO GET THIS ADDRESSED. CAN YOU REACH OUT TO FORD AND SEE HOW/WHAT THEIR PLAN IS TO COMMUNICATE AND SUPPORT IMPACTED PARTIES? ISSUE OCCURS WHEN DRIVING ANYTHING OVER 45 MPH AND TO RESOLVE YOU MUST SLOW TO BELOW 25 MPH. THINK OF THIS OCCURRING WHEN ON HIGHWAY AND HAVING LIMITED CONTROL OF A 1 TON TRUCK. ISSUE OCCURS AT RANDOM TIMES SO THERE IS NO WAY TO AVOID IT. OCCURRED MANY TIMES FIRST TIME WAS BACK IN EARLY 2019

12/18/2019

WHILE TRAVELING OVER BUMPS EXCESSIVE VIBRATION IN STEERING AND IN CAB. EVEN AFTER STEERING DAMPENER WAS FIXED.

7/28/2020

WHILE PARKING, FOOT ON BRAKE, ENGINE INCREASED RPM TO VERY HIGH LEVEL. 2019 TRUCK WITH 41 MILES, VEHICLE WAS STATIONARY.

4/9/2019

TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING, THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO HALEY FORD RICHMOND (10724 JEFFERSON DAVIS HWY, RICHMOND, VA 23237) WHERE IT WAS DIAGNOSED THAT THE MOTOR WAS BLOWN. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS CONTACTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/30/2019

WHILE PARKING, FOOT ON BRAKE, ENGINE INCREASED RPM TO VERY HIGH LEVEL. 2019 TRUCK WITH 41 MILES, VEHICLE WAS STATIONARY.

4/9/2019

1ST INCIDENT-DRIVING ON THE HIGHWAY THE TRUCK STARTED VIOLENTLY SHAKING AFTER HITTING A SMALL RISE GOING OVER AN OVERPASS. EXTREMELY BLESSED THAT I WAS IN AN EXPRESS LANE (TOLLED) AND NO ONE WAS AROUND ME. 16FT TRAILER WAS HOOKED UP AND IT TOOK EVERY BIT OF STRENGTH I HAD TO KEEP THE TRUCK IN THE 2 LANES AND NOT THE WALL. THANKFUL NO OTHER VEHICLES WERE AROUND ME. 2ND INCIDENT- AGAIN DRIVING ON THE HIGHWAY THE NEXT DAY; A VERY SMALL BUMP IN THE ROAD CAUSED THE VIOLENT SHAKING. I WAS NOT TOWING, BUT I DID HAVE VEHICLES AROUND ME THIS TIME THAT THANKFULLY WERE PAYING ATTENTION AS I WAS IN AND OUT OF THE FAST AND MIDDLE LANE. THE EXPERIENCE IS INDESCRIBABLE AND FRIGHTENING.

10/15/2019

TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V808000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO JOHN SANG FORD (195 UPPER RIVER RD, GALLIPOLIS, OH 45631) WHERE THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMED. AFTER THE REMEDY WAS PERFORMED, THE CONTACT EXPERIENCED LOW VISIBILITY WHILE DRIVING AT NIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE.

4/8/2020

I?M DRIVING MY 2019 FORD PICKUP AT NIGHT. THE TRUCK IS EQUIPPED WITH AUTO HIGH-BEAMS AND THEY ARE ENABLED IN THE SETTINGS. IT IS NIGHT AND I DON?T WANT MY HIGH-BEAMS ON SO I TOGGLE THEM OFF BY FLIPPING THE TURN INDICATOR HANDLE. A CAR IS APPROACHING FORM THE OPPOSITE DIRECTION ON THE OTHER SIDE OF THE ROAD. AS THE CAR APPROACHES AND PASSES BY ? WHAT SHOULD MY HIGH-BEAMS DO, STAY OFF OR TURN ON? SENSE I TURNED THEM OFF, I WOULD THINK THEY SHOULD SAY OFF BUT THEY DON?T, THEY COME ON. THIS CAN BE FURTHER EXACERBATED IN FOG. WE ALL KNOW THAT DRIVING WITH HIGH-BEAMS IN FOG IS DANGEROUS ? THE DRIVER COULD BE BLINDED BY THE LIGHT REFLECTION OFF THE FOG. THE SAME SCENARIO ABOVE BUT NOW DRIVING IN FOG WITH THE HIGH-BEAMS OFF ? A CAR IS APPROACHING FORM THE OPPOSITE DIRECTION ON THE OTHER SIDE OF THE ROAD AND AFTER PASSING BY AND THE AUTO HIGH-BEAMS TURNS ON AND I BLINDED BY THE REFLECTION - I SWERVE OFF THE ROAD AND HIT A PEDESTRIAN (THAT LAST PART DID NOT HAPPEN, BUT IT COULD). WHO WOULD BE LIABLE IN THIS CASE? MY FORD DEALER SAYS THAT THERE IS NOTHING WRONG WITH MY AUTO HIGH-BEAMS AND THAT IS THE WAY THEY ARE DESIGNED TO OPERATE. I THINK THIS IS A DANGEROUS CONDITION AND MUST BE ADDRESS AND RESOLVED. MY TRUCK HAS BEEN TO THE DEALER TWICE TO FIX THIS ISSUE AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THE LAST TIME THE TRUCK WAS IN THE SHOP (2 WEEKS) FORD ADMITTED THAT THERE WAS SOMETHING WRONG AND THAT OTHER OWNERS ARE ALSO EXPERIENCING THIS ISSUE TOO BUT THEY DON?T KNOW HOW TO FIX IT. I WAS TOLD TO TAKE MY TRUCK HOME AND I WOULD BE NOTIFIED WHEN FORD HAD A SOLUTION. THAT WAS OVER 2 WEEKS AGO (JUNE 5TH). DEALER FOR REPAIR IS WILSON MOTORS IN CORVALLIS OR. *TR

6/22/2020

WINDSHIELD WIPERS CONTINUE TO OPERATE IN SLOWEST INTERMITTENT MODE WHEN SWITCHED TO THE OFF POSITION. THIS ALSO CAUSES THE HEADLIGHTS TO BE ILLUMINATED. THIS HAPPENS AT ALL SPEEDS FROM A FULL STOP TO HIGHWAY SPEEDS. THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH WIPER SWITCHES AMONGST F-350 PICK UP TRUCKS IN FLORIDA OR HOTTER CLIMATES. PART COST IS $75.00 DOLLARS PLUS TAX AND 1 HOUR OF LABOR $130.00. THIS CAUSES DRIVER DISTRACTION AND CRASH POTENTIAL.

7/16/2020

OUR COMPANY HAS HAD MULTIPLE VEHICLE FAILURES OF THE SHUTTER DOOR WHICH PREVENTS THE VEHICLE FROM DEFROSTING CAUSING DANGEROUS LOW VISIBLY THROUGH THE WINDSHIELD. SPECIFICALLY 3 - F350'S AND 2 - F550'S ALL OF WHICH ARE MODEL YEARS 2019 AND 2020. THEY HAVE BEEN REPLACED UNDER WARRANTY AND CONTINUE TO FAIL AT AN ALARMING RATE.

10/22/2020

WHILE PARKING, FOOT ON BRAKE, ENGINE INCREASED RPM TO VERY HIGH LEVEL. 2019 TRUCK WITH 41 MILES, VEHICLE WAS STATIONARY.

4/9/2019

TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING APPROXIMATELY 3 MPH AND PULLING A FIFTH WHEEL TRAILER, THE TAILGATE DROPPED OPEN INVOLUNTARILY AND PUNCTURED A HOLE IN THE TRAILER. THE TAILGATE WAS ALSO DAMAGED. THE VEHICLE WAS TAKEN TO HART FORD/LINCOLN (117 LAKE ST, ROSCOMMON, MI 48653), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER SUBMITTED AN OPEN GEOSPATIAL CONSORTIUM TO HEADQUARTERS, WHICH WAS DECLINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.

8/7/2019

SUNROOF EXPLODED WHILE ON HIGHWAY IN MOTION

7/15/2020