2014 Ford F-150 Owner Complaints

STARTED AT 8K MILES. WHILE SITTING AT A STOP, THE PEDAL GRADUALLY GOES TO THE FLOOR (SOMETIMES). MOST TIMES IT DOES NOT. DEALER MECHANIC VERIFIED IT, CALLED FORD, THEY TOLD HIM ITS NORMAL!! SOMETIMES THE TRUCK WILL EVEN CREEP FORWARD. FORD TOLD TECH TO DO NOTHING. *TR

8/14/2014

FIRST START AFTER SITTING OVER THE WEEKEND PUT IN REVERSE AND HAD ALMOST NO BRAKES 3.5 ENG. 2 MONTH OLD TRUCK AND SO MANY ISSUES. *TR

12/6/2014

THE VEHICLE DRIVESHAFT IS HEAVILY COVERED IN RUST WHICH MAY OVER TIME DETERIORATE THE INTEGRITY OF THE ITEM POSSIBLY LEADING TO A BREAKAGE. *JS

7/7/2014

WHILE ACCELERATING THE TRUCK WILL MAKE A WHINING/GROANING NOISE COMING FROM THE TRANSMISSION AREA AND WILL GO AWAY ONCE THE TRUCK HAS FINISHED ACCELERATING TO THE SPEED LIMIT. THE WHOLE TRUCK WILL ALSO JUMP MAKING A NOTICEABLE THUD WHILE SHIFTING INTO REVERSE WITH THE TRUCK STATIONARY AND THE BRAKES APPLIED, IT WILL OCCASIONALLY DO THE SAME SHIFTING INTO DRIVE, AGAIN WHILE STATIONARY. WHEN I PARK THE TRUCK ON A INCLINE BIG OR SMALL THE TRUCK WILL MAKE A LOUD BUZZING NOISE COMING FROM UNDERNEATH AND A VIBRATION CAN BE FELT THAT WILL LAST A FEW SECONDS TO A MINUTE, THE SOUND CAN BE HEARD SHIFTING THROUGH P,N,D,R AS WELL. THE LAST ISSUE OCCURS WHEN THE OUTSIDE TEMPS ARE COLD AND I DRIVE THE TRUCK 15-20MINS WITH A AVERAGE SPEED OF 50MPH. I HAVE TAKEN THE TRUCK TO THE DEALER WHO ATTEMPTED TO FIX THE ISSUE TO NO AVAIL. I HAVE SPOKE WITH ANOTHER DEALER'S SERVICE MANAGER WHO WAS NOT VERY HELPFUL IN SOLVING MY ISSUE. I'M CURRENTLY IN TOUCH WITH A FORD REGIONAL CUSTOMER SERVICE REPRESENTATIVE AND IN THE PROCESS OF GOING BACK TO A DEALER. *TR

7/22/2014

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,200.

6/19/2014

WHILE GOING UP A STEEP INCLINE, I WENT OFF OF THE GAS TO SLOW DOWN AS I WAS APPROACHING A CORNER. WHEN I GOT TO THE CORNER, I ATTEMPTED TO TURN AND REALIZED I DIDN'T HAVE ANY POWER STEERING. WHEN I LOOKED AT THE GAUGES, LOW OIL PRESSURE WAS DISPLAYED ON THE DASHBOARD AND THE ENGINE WAS NO LONGER RUNNING. THE TRUCK DID RESTART AND I WAS ABLE TO DRIVE AWAY. FORD IS STATING THAT SINCE THERE WEREN'T ANY CODES, THERE IS NOTHING THEY COULD DO. THIS IS A VERY DANGEROUS SITUATION AND COULD POTENTIALLY CAUSE AN ACCIDENT. *TR

7/23/2014

WARNING LIGHTS CAME ON DASH ABOUT STABILITY OR TRACTION CONTROL, NO 4X4 LIGHTS WERE SHOWING EVEN THOUGH I HAD IT IN FOUR WHEEL DRIVE. WITHIN SECONDS I COULD NOT CONTROL MY TRUCK IN THE SNOW AND THE STEERING WOULD NOT ALLOW ME TO CHANGE MY COURSE OF DIRECTION. THIS TRUCK ACTED LIKE IT WAS NOT IN FOUR WHEEL DRIVE. MY TRUCK SLAMMED/SLID SIDEWAYS INTO A CURB ON THE ROTARY BY MY HOME CAUSING $2129.19 DAMAGES TO TIRES AND RIMS AND FRONT END PARTS. AFTER I HIT THE CURB THE 4X4 LIGHT WAS SHOWING AS WAS THE TRACTION CONTROL LIGHTS AND I WAS ABLE TO STEER MY TRUCK AND KEEPING IT FROM DROPPING OVER AN EMBANKMENT. MY SPEED WAS 15 MILES PER HOUR AS I CAME TOWARDS THE ROTARY. I CONTACTED FORD AND RECEIVED A CALL BACK 11/6/14 STATING THAT I NEEDED TO GO THROUGH MY INSURANCE AND THAT MY INSURANCE COMPANY WAS WELCOME TO SUBROGATE THIS WITH FORD LEGAL COUNSEL. THE WOMAN THAT CALLED WOULD NOT ANSWER ANY QUESTION ABOUT WHAT THIS ALL MEANT JUST THAT I NEEDED TO DEAL WITH MY INSURANCE COMPANY OVER AND OVER. *TR

11/7/2014

I BACKED OUT OF A SPACE AT A FLA TURNPIKE SVC PLAZA. THEN AS I PULLED FORWARD AT 3 MPH, I TURNED TO THE RIGHT. AT THAT MOMENT THE STEERING COLUMN TORQUED HARD TO THE RIGHT AND THE TRUCK BECAME ELEVATED 12 OR MORE INCHES JUST ON THE LEFT HAND SIDE. AFTER A MINUTE THE STEERING COLUMN CAME TO A NORMAL POSITION AND THE TRUCK SETTLED INTO A NORMAL STANCE. AT THE DEALER TODAY, THE NEXT DAY. *TR

11/11/2014

TL* THE CONTACT OWNS 2014 FORD F-150. THE CONTACT STATED THAT THE HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND THE BLUE TOOTH SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 17,000.

5/12/2014

I GOT IN MY TRUCK TO START IT AND IT WAS COMPLETELY DEAD. NO FIRE WHATSOEVER. SERVICE TRACTION CONTROL LIGHT WAS ON AND TRAILER PARK LIGHT OR SOMETHING WAS ON. RADIO, WINDOWS, DOORS, LIGHTS, EVERYTHING WORKED. IT JUST DID NOT START AT ALL. HAD TO HAVE IT TOWED. DEALERSHIP RESET COMPUTER. LIGHT STILL CAME ON. TOOK IT BACK A WEEK LATER, BECAUSE THE SERVICE TRAC CONTROL LIGHT WAS COMING ON AND STAYING ON AGAIN. CAN'T FIND ANY THING WRONG WITH IT. THIS IS A BRAND NEW TRUCK. MY LORD. SOMETHING NEEDS TO BE FIGURED OUT WITH IT. WHY PAY FOR A BRAND NEW TRUCK THAT YOU ARE AFRAID TO DRIVE. LUCKY THIS TOOK PLACE IN MY OWN YARD, AND NOT OUT OF TOWN OR SOMETHING. *TR

8/5/2014

WAS PARKED IN MY DRIVEWAY WHEN A SECTION OF THE REAR WINDOW EXPLODED. THE VEHICLE WAS WARMING UP(AUTO START) FOR ABOUT 5 MINUTES BEFORE MY DAUGHTER AND I GOT IN TO LEAVE WHEN WE HEARD A LOUD POP. I LOOKED BACK AND NOTICED THE REAR DRIVER SIDE WINDOW WAS SHATTERED. THERE WERE LITTLE PIECES OF GLASS THROUGHOUT THE BACK OF THE VEHICLE AND I'M SURE LANDED ON MY DAUGHTERS HAIR AND CLOTHES. THE VEHICLE IS A FX4 SUPER CREW CAB WITH THE SLIDING 3 PIECE REAR WINDOW. I AM LOCATED IN BARRIE, ONTARIO CANADA AND THE WEATHER WAS 0 DEGREES CELCIUS WHEN IT HAPPENED. *TR

4/7/2014

PARKED TRK ON FRIDAY AFTERNOON. ALL WAS FINE. WALKED MY DOG AT 3AM, WALKED PAST MY TRK ALL WAS STILL FINE. MY WIFE WENT TO WORK AT 530AM WE NOTICED UNUSUAL ABOUT THE TRK. I NEVER DROVE THE TRK ALL DAY, SHE RETURNED FROM WORK AT 4PM AND CALLED ME OUTSIDE. THE PASSENGER DOOR GLASS WAS SHATTERED. WE CALLED THE LOCAL POLICE THINKING SOMEONE HIT IT. WHEN THEY ARRIVED ,UNLOCKED THE VEHICLE AND DID AN INSPECTION OF THE SCENE. NO FOUL PLAY WAS NOTICED, THEY FIGURE POOR DESIGN AND OR COLD WEATHER. *TR

11/22/2014

2014 F150 ECOBOOST V6 - ENGINE SHUDDERS AND STALLS UPON RAPID ACCELERATION; ISSUE HAS BEEN ADDRESSED WITH "DEFLECTOR SHIELD" BUT THIS SHIELD IS ALREADY IN PLACE IN MY VEHICLE BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE - I FEEL THE VEHICLE IS UNSAFE BUT FORD OFFERS NO ASSISTANCE WITH RESOLUTION OF THE ISSUE. *TR

12/8/2014

VEHICLE WAS STOPPED AT A RED LIGHT WITH THE OPERATOR'S FOOT ON THE BAKE, VEHICLE BEGAN TO ACCELERATE UNINTENTIONALLY, OPERATOR WAS UNABLE TO STOP AND AVOID COLLISION OF CAR IN FRONT OF TRUCK UNTIL THE VEHICLE WAS PLACED IN PARK. THIS PREVENTED A COLLISION FROM OCCURRING. INCIDENT OCCURRED A SECOND TIME ON 1/22/2015 WHEN VEHICLE WAS STOPPED AT INTERSECTION. TRUCK NARROWLY MISSED ONCOMING TRAFFIC BEFORE TRANSMISSION WAS FORCED BY OPERATOR INTO "PARK". CONTINUING TO APPLY PRESSURE ON THE BRAKES AND PUMPING THE BRAKES WERE NOT SUCCESSFUL IN STOPPING THE ACCELERATION OF THE VEHICLE. *TR

2/9/2015

THIS COMPLAINT IS FOR THE TRAILER TOWING AND HANDLING OF MY FORD F150 PICKUP WITH TRAILER TOW PACKAGES, AND INTEGRATED TRAILER BRAKE RATED AT ALMOST 8,000 GVWR. WE HAVE EXPERIENCED EXCESSIVE AND DANGEROUS TRAILER SWAYING WITH A 25 FT TRAILER ON MULTIPLE OCCASIONS THAT WEIGHS UNDER 6000LBS. WE HAVE A LOAD EQUALIZING HITCH ALONG WITH SWAY CONTROL ON THE HITCH. AFTER READING OTHER INTERNET ARTICLES AND DISCUSSING WITH MY LOCAL FORD DEALER THEY RECOMMEND UPGRADING THE TIRES FROM THE "P" SERIES PASSENGER CAR RATED TIRES (P275/65R18), TO A "LOAD RANGE E" TRUCK TIRE. ITS SUGGESTED THAT THE WIMPY SIDE WALL ON "P" RATED TIRES ARE ALLOWING THE SWAY MOTION TO GET OUT OF CONTROL. IF THIS IS REALLY THE PROBLEM, THEN FORD IS MISREPRESENTING THE TOWING CAPABILITIES OF THEIR TRUCK. WHO PUTS CAR TIRES ON THEIR TRUCKS? ITS GOING TO COST ME UP TO $1200 IN NEW TIRES TO FIND OUT IF THIS IS THE FIX. FORD IS IGNORING THIS ISSUE SAYING I JUST NEED TO BUY HEAVIER DUTY TIRES AND MINE ONLY HAVE 1000 MILES ON THEM.

7/27/2015

FIRST, I CRANK MY VEHICLE AND ALLOW TO ENGINE TO WARM APPROXIMATELY 3-5 MINUTES EACH DAY AS USUAL. ONCE I BEGIN DRIVING A "LOUD HUMMING" OR UNUSUAL NOISE HAPPENS USUALLY ONCE I REACH 30-40 MILES PER HOUR. THIS WILL HAPPEN SEVERAL TIMES DURING MY DRIVING TIME, AND THEN CEASE ALL OF A SUDDEN. I AM VERY DISAPPOINTED WITH THIS ISSUE BECAUSE I JUST PURCHASED VEHICLE ON JUNE 20, 2014 AND NOW I AM HAVING ISSUES WITH IT. I WAS ABLE TO FINALLY GET INTO MY LOCAL DEALER (POINT OF PURCHASE ALSO) TO GET A TECH TO RIDE WITH ME BECAUSE NO LIGHTS COME ON DURING NOISE TIME. I AM VERY FRUSTRATED WITH ESTABROOK FORD IN PASCAGOULA RIGHT NOW. I CALLED ON JULY 17 TO SET UP "CHECK" FOR VEHICLE, BUT WAS TOLD THAT THEY WERE VERY BUSY AND COULD NOT CHECK IT UNTIL NEXT WEEK. I SCHEDULED TO HAVE A LEAVE VEHICLE AT DEALER OVERNIGHT AND RETURN NEXT MORNING SO THAT TECH COULD RIDE WITH ME TO "LISTEN" FOR NOISE. UPON ARRIVAL, I WAS TOLD THAT THEY TRIED TO CALL ME TO RESCHEDULE BECAUSE 3 TECHS AND OIL CHANGER GUY HAD WALKED OFF JOB. WELL, THIS IS UNTRUE BECAUSE I HAVE HAD SAME NUMBER FOR 2 YEARS, AND HAVE TAKEN MY VEHICLES IN FOR OIL CHANGE, ETC. I TOLD THEM THAT I COULD NOT TAKE OFF WORK TO BRING VEHICLE BACK AND I WAITED FOR TECH TO RIDE WITH ME. TECH RODE WITH ME (VERY NICE GUY) AND HEARD SOUND. HE STATED THAT IT SOUNDS LIKE TRANSMISSION BECAUSE THE NOISE OCCURS DURING SHIFTING. THEY SCHEDULED ME TO RETURN VEHICLE THIS WEDNESDAY AFTER I GET OFF WORK (AUGUST 5) TO PUT IT ON RACK TO ATTEMPT TO REPAIR PROBLEM. MY OTHER ISSUE IS WITH FORD CORPORATION! I AM VERY FRUSTRATED TO KNOW THAT I MAY HAVE ONGOING ISSUES WITH A "NEW PURCHASE."

8/1/2015

PARKED ON A DOWN SLOPE VEHICLE WILL NOT START WHEN GAS IS BELOW 1/4 OF A TANK. MY TRUCK SAID I HAD 86 MILES TO EMPTY. ONCE THE TRUCK WAS TAKEN TO A LEVEL GRADE, IT THEN STARTED. *TR

9/30/2014

2014 F150 ECOBOOST V6 - ENGINE SHUDDERS AND STALLS UPON RAPID ACCELERATION; ISSUE HAS BEEN ADDRESSED WITH "DEFLECTOR SHIELD" BUT THIS SHIELD IS ALREADY IN PLACE IN MY VEHICLE BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE - I FEEL THE VEHICLE IS UNSAFE BUT FORD OFFERS NO ASSISTANCE WITH RESOLUTION OF THE ISSUE. *TR

12/8/2014

THE VEHICLE WHEELS ON THE INSIDE ARE HEAVILY COVERED IN RUST WHICH MAY OVER TIME DETERIORATE THE INTEGRITY OF THE ITEM POSSIBLY LEADING TO A BREAKAGE AND ACCIDENT. *JS

7/7/2014

WE WERE ON OUR WAY BACK FROM VACATION IN SOUTH CAROLINA DOING THE SPEED LIMIT OF 70 AND ALL OF A SUDDEN I HEARD A LOUD BANG, THE FRONT PASSENGER SIDE DROPPED DOWN ON THE TRUCK. THE TRUCK LOST CONTROL AND WENT INTO A GUARD RAIL, THE AIR BAGS DEPLOYED, THE REAR END OF THE TRUCK CAME AROUND AND THE TRUCK BEGAN TO FLIP. ONCE THE TRUCK CAME TO A STOP THEY HAD TO CUT THE ROOF OFF AND WINDSHIELD TO GET US OUT. I WAS TAKEN BY AMBULANCE TO THE HOSPITAL AND MY SON FOLLOWED WITH THE SHERIFF AND OUR DOG. THERE IS NO EXPLAINATION TO WHY THE PASSENGER SIDE TIRE CAME OFF WITH ONLY A FEW MARKS AND FULLY INTACT. THE MYSTERY TO EVERYONE IS WHY IS THERE ONLY HALF A RIM??? THE RIM WAS OFF THE VEHICLE ALONG WITH THE TIRE BEING OFF THE RIM IN THE MIDDLE OF THE ROAD. THE SHERIFF LOOKED ALONG WITH OTHER PEOPLE TO NOT FIND THE OTHER HALF THE RIM. THE TOW TRUCK COMPANY LOOKED TO SEE IF THE HALF RIM WAS THERE BUT CANNOT FIND ANYTHING. THE TRUCK AT THE MOMENT IS AT BULL DOG TOWING IN SOUTH CAROLINA (803)865-3800. THE CLAIM IS BEING HANDLED BY HANOVER INSUARANCE - [XXX] - 1-800-628-0250 EXT. [XXX] - CLAIM # - [XXX]. PLEASE LOOK INTO THIS CONSIDERING I HAVE FOUND THAT FORD HAS AN ISSUE WITH THERE 2014 FORD EDGE WHEELS BUSTING IN HALF AND THE VEHICLES WRECKING. ACCORDING TO THE ARTICAL YOUR OFFICE IS HANDLING THIS INVESTIGATION OF THE EDGE. I UNDERSTAND THEY ARE 2 DIFFERENT VEHICLES BUT STILL THE SAME MANUFACTURER & IF THERE IS A DEFFECT I WOULD LIKE TO FIND OUT. I HAVE TONS OF PICTURES IF NEEDED PLEASE REQUEST. THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/8/2015

WARNING LIGHTS CAME ON DASH ABOUT STABILITY OR TRACTION CONTROL, NO 4X4 LIGHTS WERE SHOWING EVEN THOUGH I HAD IT IN FOUR WHEEL DRIVE. WITHIN SECONDS I COULD NOT CONTROL MY TRUCK IN THE SNOW AND THE STEERING WOULD NOT ALLOW ME TO CHANGE MY COURSE OF DIRECTION. THIS TRUCK ACTED LIKE IT WAS NOT IN FOUR WHEEL DRIVE. MY TRUCK SLAMMED/SLID SIDEWAYS INTO A CURB ON THE ROTARY BY MY HOME CAUSING $2129.19 DAMAGES TO TIRES AND RIMS AND FRONT END PARTS. AFTER I HIT THE CURB THE 4X4 LIGHT WAS SHOWING AS WAS THE TRACTION CONTROL LIGHTS AND I WAS ABLE TO STEER MY TRUCK AND KEEPING IT FROM DROPPING OVER AN EMBANKMENT. MY SPEED WAS 15 MILES PER HOUR AS I CAME TOWARDS THE ROTARY. I CONTACTED FORD AND RECEIVED A CALL BACK 11/6/14 STATING THAT I NEEDED TO GO THROUGH MY INSURANCE AND THAT MY INSURANCE COMPANY WAS WELCOME TO SUBROGATE THIS WITH FORD LEGAL COUNSEL. THE WOMAN THAT CALLED WOULD NOT ANSWER ANY QUESTION ABOUT WHAT THIS ALL MEANT JUST THAT I NEEDED TO DEAL WITH MY INSURANCE COMPANY OVER AND OVER. *TR

11/7/2014

2014 F150 ECOBOOST V6 - ENGINE SHUDDERS AND STALLS UPON RAPID ACCELERATION; ISSUE HAS BEEN ADDRESSED WITH "DEFLECTOR SHIELD" BUT THIS SHIELD IS ALREADY IN PLACE IN MY VEHICLE BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE - I FEEL THE VEHICLE IS UNSAFE BUT FORD OFFERS NO ASSISTANCE WITH RESOLUTION OF THE ISSUE. *TR

12/8/2014

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V710000 (SEATS). THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER WHO REFUSED TO SERVICE THE VEHICLE FOR THE RECALL REPAIR WITHOUT AN EXPLANATION. THE CONTACT CALLED THE MANUFACTURER TO BE REFERRED TO ANOTHER LOCAL DEALER DUE TO THE UNREASONABLE RESPONSE FROM THE FIRST DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN.

12/9/2014

THE REAR PASSENGER SEATS DO NOT LOCK IN PLACE WHEN IN THE LOWERED POSITION. THE OWNERS MANUAL CLEARLY STATES THAT THEY MUST LOCK WHEN LOWERED TO BE SAFE. *TR

3/2/2015

PASSENGER AIRBAG WIRE HARNESS TOO SHORT. WHEN BACK OF SEAT WAS MOVED FORWARD WIRES BROKE. FORD DEALER TRIED TO SAY IT WAS OPERATOR ERROR, BUT INFACT THERE WAS NO SLACK ON WIRES TO MOVE WITH SEAT. *TR

4/3/2015

TL* THE DRIVER OWNED A 2014 FORD F-150. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE STEERING WHEEL FAILED BUT WAS UNCERTAIN. AS A RESULT, THE DRIVER VEERED OFF THE ROAD AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FATAL HEART ATTACK. THE DRIVER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE16003 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC), AND NHTSA CAMPAIGN NUMBERS: 14V316000 (STEERING) AND 14V710000 (SEATS). THE FAILURE MILEAGE WAS NOT AVAILABLE.

3/8/2016

COMPLETE BRAKE FAILURE! VEHICLE: 2014 F150 FORD ECOBOOST 4WD WITH 46,000 MILES I DROVE FROM A PARKED POSITION APPROXIMATELY 100' TO A STOP SIGN WHEN THE BRAKES FAILED COMPLETELY. THE BRAKE PEDAL WENT TO THE FLOORBOARD WITH NO BRAKING AND A WARNING APPEARED ON THE DASH THAT THE BRAKE FLUID IS LOW. I WENT PAST THE STOP SIGN AND THROUGH THE INTERSECTION AND STOPPED USING THE EMERGENCY BRAKE. I RECEIVED A RECALL NOTICE ([XXX]) IN THE MAIL THE DAY THIS HAPPENED (7/18/2016). THE RECALL CAME OUT TWO MONTHS EARLIER BUT THIS WAS THE FIRST NOTIFICATION BY FORD. THE RECALL STATES THE BRAKE FAILURE MAY INVOLVE THE FRONT BRAKES AND NOT THE REAR BRAKES WHICH IS TOTALLY FALSE. IN MY CASE, BOTH FRONT AND REAR BRAKES WERE INSTANTLY NON-EXISTENT. ADDITIONALLY THE RECALL STATED THAT A LOW FLUID ALARM AND AUDIBLE SIGNAL WOULD NOTIFY DRIVER IF FLUID WAS LOW. THIS ALSO IS INCORRECT. FORD DEALERSHIPS SAY THEY HAVE NO DIRECTIVE TO PERFORM THE WORK AND NOT PARTS HAVE BEEN PROVIDED SO THEIR HANDS ARE TIED UNTIL FURTHER NOTICE. THEIR ESTIMATE IS THAT IT WILL TAKE ONE MONTH TO GET THE PARTS SO MY TRUCK WILL BE OUT OF COMMISSION BETWEEN ONE AND THREE MONTHS. THIS FAILURE COULD HAVE EASILY BEEN FATAL IF IT HAPPENED IN TRAFFIC OR ON A HIGHWAY INSTEAD OF ON A LIGHTLY TRAVELED SIDE STREET WITH NO TRAFFIC. THIS REPORT MIGHT NOT BE IMPORTANT TO THE NHTSA SINCE NO DEATH OR DAMAGE WAS INVOLVED BUT IT COULD HAVE RESULTED IN SUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

7/20/2016

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT WHILE TOWING A 2016 STAR CRAFT AUTUMN RIDGE 265RLS AND DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO COME TO A COMPLETE HALT. THE CONTACT HAD TO USE THE ELECTRONIC BRAKE ON THE TRAILER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/30/16*LJ THE CONSUMER THE REPAIRS WERE MADE ON THE VEHICLE. *TR

8/1/2016

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE REAR DRIVER SIDE WINDOW SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.

2/4/2015

SLIDING REAR WINDOW ON 2014 FORD F-150 SHATTERED WITHOUT IMPACT. IT WAS PROBABLY COLD WEATHER OR FAULTY DEFROSTER. *TR

2/17/2015

THIS VEHICLE IS EQUIPPED WITH DIV HEADLIGHTS. WHEN TURNED ON THEY HAVE A DISTINCT VERTICAL LINE THAT RUNS FROM YOUR FAR LEFT VISION TO YOUR FAR RIGHT VISION. BELOW THIS LINE IT IS VERY BRIGHT AND ABOVE THIS LINE IT IS TOTAL DARKNESS. THE LINE RUNS DIRECTLY ACROSS THE CENTER OF YOUR VISION. THIS LINE IS CONSTANTLY BOUNCING UP AND DOWN WITH BUMPS AND IMPERFECTIONS IN THE ROAD. EXTREMELY DIFFICULT TO SEE. WHEN DRIVING THROUGH MOUNTAINS, HILLS AND LOW LINES YOUR VISION IS 100% BLOCKED ABOVE THE LINE. WHEN THE VEHICLE IS DRIVING DOWN A GRADE YOU LOOSE ALL VISION TO THE UPCOMING GRADE. I HAVE REPORTED THIS TO THE FORD MOTOR CO. CUSTOMER RELATIONS DEPARTMENT. I WAS INFORMED THAT THESE DIV LIGHTS WERE APPROVED BY THE FEDERAL GOVERNMENT AND THAT IS THE WAY OF THE FUTURE. PLEASE, HAVE SOMEONE DRIVE ONE OF THESE TRUCKS AT NIGHT IN THE HILLS. THANK YOU *TR

8/26/2014

I WAS OUT OF TOWN AND DRIVING IN A VERY SMALL CITY WHERE THERE WERE NO STREET LIGHTS AND ON A VERY DARK NIGHT. I WAS ATTEMPTING TO MAKE A RIGHT HAND TURN AND COULD NOT SEE THE ROAD THAT I WAS TURNING INTO BECAUSE THE LIGHTS ONLY SHOOT A BEAM AND DO NOT FLOOD AT ALL. UP TO THIS TIME I HAD NOT DRIVEN THIS VEHICLE MUCH AT NIGHT EXCEPT ON STRAIGHT ROADS. I HAD A PASSENGER WITH ME AND HE PUT HIS WINDOW DOWN AND HIS HEAD OUT THE WINDOW AND COACHED ME THROUGH THE TURN. IF A VEHICLE HAD BEEN BEHIND ME I WOULD HAVE BEEN REAR ENDED BECAUSE I HAD TO COME TO A COMPLETE STOP. A LEFT HAND TURN ISN'T QUITE AS BAD BECAUSE YOU ARE TURNING INTO THE OUTSIDE LANE BUT THE RIGHT HAND TURNS TO THE INSIDE LANE. I TOOK THE VEHICLE TO FORD DEALERSHIP IN LEWISTON, IDAHO AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE THE LIGHTS WERE ONLY ADJUSTABLE VERTICALLY NOT HORIZONTALLY. THEY TOLD ME TO DRIVE WITH MY FOG LIGHTS ON BUT I AM NOT COMFORTABLE DOING THAT BECAUSE APPROXIMATELY 10-20% OF THE APPROACHING VEHICLES FLASH THEIR LIGHTS AT ME SIGNALING THAT MY BRIGHTS ARE ON WHEN THEY ARE NOT. I DO NOT WANT TO BLIND THE DRIVERS COMING AT ME! THESE SAME LIGHTS HAVE A DISTINCT HORIZONTAL LINE WHERE THE LIGHTS ARE "CUT OFF" AND WHEN YOU ARE DRIVING INTO A DRAW AND GET TO THE BOTTOM AND START UP THE OTHER SIDE YOU CAN ONLY SEE A MATTER OF FEET DEPENDING ON THE STEEPNESS OF THE DOWNHILL AND UPHILL GRADE. THESE LIGHTS NEED TO FLOOD A CERTAIN DISTANCE LEFT AND RIGHT IN ORDER TO BE SAFE AND ACCEPTABLE. I FILED A COMPLAINT WITH FORD CAS-5917871 AND WAS TOLD AGAIN THAT THERE WAS NOTHING THEY COULD DO. THIS ITEM IS SUCH AN IMPORTANT AND INTEGRAL PART OF A VEHICLE AND IT IS TOTALLY THOUGHTLESS TO ENGINEER A COMPONENT IN THIS MANNER. MY BROTHER OWNS A 14 F150 ALSO WITH THE SAME OPTION AND HE HAS EXPERIENCED THE SAME PROBLEM. ANOTHER FRIEND HAS ONE ALSO AND HE ELECTED TO GO WITH AFTER MARKET LIGHTS....UPDATED 09/22/15 *BF

7/2/2015

VEHICLE EXHIBITS A SHUDDER/VIBRATION/SHAKE WHEN STARTING FROM A STOP. PROBLEM IS MORE APPARENT WITH WEIGHT ON THE TRUCK. WITH APPROX. 400-500 LBS. OR MORE PROBLEM IS MOST APPARENT. AT 300 MILES, THE PROBLEM BECAME VERY NOTICEABLE. INFORMED DEALER, SET APPOINTMENT. VEHICLE HAD 800 MILES AT SERVICING, 2/23/2015. DEALER REMOVED REAR DRIVELINE AND DROVE THE TRUCK WITH JUST THE FRONT DRIVELINE AND SHUDDER DID NOT OCCUR. DEALER REPLACED ENTIRE REAR DRIVELINE AND PROBLEM PERSISTS. AFTER 8 DAYS AT THE DEALER SERVICE SHOP, CUSTOMER WAS TOLD THE PROBLEM IS NORMAL, ESPECIALLY WITH ANY TYPE OF LOAD. 400LB IS A LOAD???? WHAT HAPPENS WHEN I ATTACH A TOW UNIT TO THIS VEHICLE? IS THIS SAFE? AFTER ACKNOWLEDGING A PROBLEM AND REPLACING THE DRIVELINE, DEALER NOW SAYS THIS IS NORMAL AND HAS SOMETHING TO DO WITH THE SHOCKS AND COMPUTER. BUT REST ASSURED THIS IS NORMAL. WAITING FOR FORD FACTORY REPRESENTATIVE TO INVESTIGATE. PROBLEM IS DISTURBING AND ONE HAS TO WONDER WHAT THE LONG TERM CONSEQUENCES OF THIS SHUDDER IS TO THE VEHICLE, VEHICLE DRIVELINE, ETC. I WAS TOLD NUMEROUS THINGS BY PEOPLE AT THE DEALER; SALESPERSON SAID IT WAS PROBABLY IN NEED OF A TRANSMISSION REFLASH, SHOP FOREMAN ORIGINALLY SAID MAYBE THERE WAS NOT ENOUGH GREASE ON THE DRIVELINE SPLINES. NOW IT'S THE COMPUTER AND THE SHOCKS? I ASKED THE SERVICE MGR. WHY THEY REPLACED THE DRIVELINE IF ITS A NORMAL SITUATION. HE RESPONDED THAT THEY DIDN'T NOTICE THE WEIGHT (400-500LBS UNDER THE TONNEAU COVER) UNTIL AFTER THEY REPLACED THE DRIVELINE. ONE HAS TO WONDER ABOUT DEALER COMPETENCY WHEN THEY APPARENTLY KNOW A PROBLEMS EXIST WITH WEIGHT ON THE TRUCK, YET FAIL TO CHECK FOR WEIGHT ON THE VEHICLE. ALSO, IS THIS NOT SOME SORT OF ACKNOWLEDGEMENT THAT THERE IS A PROBLEM? AS OF 3/2/2015, THE TRUCK IS STILL AT THE DEALER. I'VE SPENT LESS THAN ONE WEEK IN THE TRUCK AND OVER ONE WEEK IN A RAM 1500 RENTAL TRUCK. NO NEW CAR JOY HERE. *TR

3/2/2015

WE WERE ON OUR WAY BACK FROM VACATION IN SOUTH CAROLINA DOING THE SPEED LIMIT OF 70 AND ALL OF A SUDDEN I HEARD A LOUD BANG, THE FRONT PASSENGER SIDE DROPPED DOWN ON THE TRUCK. THE TRUCK LOST CONTROL AND WENT INTO A GUARD RAIL, THE AIR BAGS DEPLOYED, THE REAR END OF THE TRUCK CAME AROUND AND THE TRUCK BEGAN TO FLIP. ONCE THE TRUCK CAME TO A STOP THEY HAD TO CUT THE ROOF OFF AND WINDSHIELD TO GET US OUT. I WAS TAKEN BY AMBULANCE TO THE HOSPITAL AND MY SON FOLLOWED WITH THE SHERIFF AND OUR DOG. THERE IS NO EXPLAINATION TO WHY THE PASSENGER SIDE TIRE CAME OFF WITH ONLY A FEW MARKS AND FULLY INTACT. THE MYSTERY TO EVERYONE IS WHY IS THERE ONLY HALF A RIM??? THE RIM WAS OFF THE VEHICLE ALONG WITH THE TIRE BEING OFF THE RIM IN THE MIDDLE OF THE ROAD. THE SHERIFF LOOKED ALONG WITH OTHER PEOPLE TO NOT FIND THE OTHER HALF THE RIM. THE TOW TRUCK COMPANY LOOKED TO SEE IF THE HALF RIM WAS THERE BUT CANNOT FIND ANYTHING. THE TRUCK AT THE MOMENT IS AT BULL DOG TOWING IN SOUTH CAROLINA (803)865-3800. THE CLAIM IS BEING HANDLED BY HANOVER INSUARANCE - [XXX] - 1-800-628-0250 EXT. [XXX] - CLAIM # - [XXX]. PLEASE LOOK INTO THIS CONSIDERING I HAVE FOUND THAT FORD HAS AN ISSUE WITH THERE 2014 FORD EDGE WHEELS BUSTING IN HALF AND THE VEHICLES WRECKING. ACCORDING TO THE ARTICAL YOUR OFFICE IS HANDLING THIS INVESTIGATION OF THE EDGE. I UNDERSTAND THEY ARE 2 DIFFERENT VEHICLES BUT STILL THE SAME MANUFACTURER & IF THERE IS A DEFFECT I WOULD LIKE TO FIND OUT. I HAVE TONS OF PICTURES IF NEEDED PLEASE REQUEST. THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/8/2015

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE ADVANCE TRACKING WARNING LIGHT ILLUMINATED AND THE SIGNAL LIGHTS FAILED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

10/13/2015

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL GAUGES AND SIGNAL LIGHTS FAILED TO WORK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

11/9/2016

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR PASSENGER WINDOW SHATTERED DUE TO THE OVERHEATING OF THE REAR GLASS WINDOW DEFROSTER. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,200.

4/7/2016

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING AT UNKNOWN SPEEDS, THE REAR DRIVER SIDE PANEL WINDOW SHATTERED. PRIOR TO THE ISSUE, THE REAR DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

12/7/2016

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 2 MPH WITH THE BRAKES ENGAGED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SIMULTANEOUSLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NOT ENOUGH SPACE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 02/24/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 10/7/2015 *JS

1/12/2015

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 2 MPH WITH THE BRAKES ENGAGED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SIMULTANEOUSLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NOT ENOUGH SPACE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 02/24/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 10/7/2015 *JS

1/12/2015

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VACUUM VALVE WAS LEAKING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 04/06/15*LJ

2/25/2015

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL PULSATED ABNORMALLY WHEN DEPRESSED. THE DEALER STATED THAT THERE WAS AN UNKNOWN TECHNICAL SERVICE BULLETIN RELATED TO THE FAILURE. THE CONTACT WAS ADVISED TO HAVE THE ROTORS ROTATED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THE ROTORS SHOULD BE ROTATED. THE FAILURE MILEAGE WAS 20,000.

8/15/2016

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE LOW BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER LEAKED INTO THE BRAKE BOOSTER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE VIN DID NOT QUALIFY FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,792.

8/26/2016

WAS DRIVING ON C-470 WHEN I HEARD A LOUD GUNSHOT NOISE. DID A QUICK ASSESSMENT OF WINDSHIELD AND VEHICLE IN MIRRORS. HEARD A CRACKLING SOUND COME FROM THE SUNROOF. PULLED BACK VISOR AND THE SUNROOF WAS COMPLETELY SPIDER CRACKED. GOT HOME LOOKED AT THE SUNROOF FROM THE ROOF AT EYE LINE AND NOTICED A BULGE COMING FROM THE INSIDE OF THE VEHICLE, LIKE TOO MUCH PRESSURE BUILT UP INSIDE THE TRUCK AND EXPLODED THROUGH THE SUNROOF. *TR

10/19/2016