2016 Ford F-150 Owner Complaints

MY 2016 F150 HAS ADAPTIVE CRUISE CONTROL ("ACC") THAT APPLIES BRAKES IN THE EVENT A VEHICLE IS DETECTED IN LANE AHEAD IN ORDER TO MATCH SPEED AND MAINTAIN SAFE DISTANCE. F150 ALSO HAS COLLISION AVOIDANCE SYSTEM THAT INCREASES SENSITIVITY OF BRAKES IF IMMINENT COLLISION IS DETECTED. 2015 FORD F150 HAS BEEN SUBJECT TO A RECALL (NHTSA CAMPAIGN NUMBER: 15V614000) TO FIX PROBLEMS WITH ACC - THE ACC MAY FALSELY DETECT AN OBSTACLE IN ITS PATH AND MAY UNEXPECTEDLY APPLY THE BRAKES INCREASING THE RISK OF A REAR-END COLLISION FROM A FOLLOWING VEHICLE. MY 2016 F150 WAS BUILT AFTER THE DATE COVERED BY THE RECALL HOWEVER IT EXHIBITS THE EXACT PROBLEM DESCRIBED IN THE RECALL I.E. THE PROBLEM CONTINUES TO EXIST WITH FORD'S ACC SYSTEM AND THE RECALL WAS INSUFFICIENT. IN MY CASE, ON FOUR SEPARATE OCCASIONS FROM 3/19 THROUGH 3/26/2016 THE ACC SYSTEM ACTIVATED UNEXPECTEDLY AND FOR NO REASON, CAUSING HEAVY BRAKING AND IN ONE CASE ALMOST CAUSING COLLISION WITH A FOLLOWING VEHICLE. THE COLLISION WARNING LIGHTS ALSO LIT UP - THIS SYSTEM MAY ITSELF HAVE INCREASED SEVERITY OF BRAKING. BRAKING EVENTS OCCURRED WITH TWO DIFFERENT DRIVERS, ON STRAIGHT FREEWAY, NO STEERING INPUT, NO BRIDGES, OR SAFETY BARRIERS TO CONFUSE THE ACC RADAR. IN ALL CASES WE WERE DRIVING IN LEFT LANE OF A TWO LANE FREEWAY, APPROACHING TO PASS A LARGE VEHICLE TRAVELLING IN RIGHT LANE - A SEMI-TRUCK IN TWO CASES, EMPTY CAR TRANSPORTER IN OTHER TWO. THE VEHICLE BEING PASSED WAS WELL IN ITS LANE AND NOT DRIFTING OVER OR PRESENTING ANY DANGER TO OUR VEHICLE. FORD'S RESPONSE HAS BEEN THAT THIS IS "NORMAL" AND WAS DUE TO OUR DRIVING ON A CURVE, OR OTHER VEHICLE DRIFTING OVER OR SOME ROAD "FURNITURE" LIKE A BRIDGE / BARRIER CONFUSING THE SYSTEM. HOWEVER, NONE OF THESE FACTORS APPLIED.

3/31/2016

WHILE IN PARK WITH THE DRIVER DOOR OPEN, TRUCK OFF, RADIO ON, CONFIRMED SHIFTER WAS IN PARK POSITION. I ACCIDENTALLY ENGAGED MANUAL TRANSMISSION CONTROL IN FRONT OF AND GEAR SELECTOR AT THUMB POSITION OF SHIFTER AS BOTH ARE UNAVOIDABLE. AS I WAS GETTING OUT TO REACH SOMETHING IN THE BACK SEAT, TRUCK RELEASED PARK AND ROLLED AWAY. IN ADDITION, WHILE DRIVING IN D (DRIVE) THUMB ACCIDENTALLY MADE CONTACT WITH (-) CONTROL AND QUICKLY DECELERATED TO A QUICK STALLED STOP, BEGINNING AT 50 MPH DOWN TO A STOP IN THE ROAD IN LESS THAN ONE QUARTER OF A MILE. M (MANUAL) SELECTOR IS AN OPTION ON THE PANEL, HOWEVER, BOTH THESE EVENTS HAPPENED WHILE IN P AND D, RESPECTIVELY. IN PARK THE TRUCK WAS IN A STALL AND STOPPED. IN D THE TRUCK WAS TRAVELING AT 50 MPH. THIS IS A SOFTWARE MALFUNCTION THAT IS ALLOWING AN OVERRIDE OF BRAKING WHILE IN PARK AND RAPID SHIFTING AT THE TOUCH OF ONE CONTROL THAT SITS UNDER THE DRIVERS THUMB.

4/6/2016

THIS VEHICLE AS DESCRIBED BY THE VEHICLE IDENTIFICATION NUMBER HAS A DRIVERS DOOR LATCH PROBLEM, DOOR WILL NOT CLOSE PROPERLY, WILL OPEN BY ITSELF WHEN MAKING A RIGHT TURN WHEN THE OUTSIDE TEMP IS BELOW FREEZING. THIS VEHICLE IS BRAND NEW SITTING ON THE DEALERS LOT, THERE IS AT LEAST 20 OTHER NEW VEHICLES ON THE LOT DOING THE SAME THING. THIS ISSUE SHOULD BE INVESTIGATED BEFORE SOMEONE GETS KILLED. I HAVE BEEN SELLING FORDS FOR THIRTY PLUS YEARS, ONE THING I HAVE LEARNED, THE MANUFACTURER WILL DO NOTHING ABOUT IT UNTIL SOMEONE GETS HURT.

1/21/2016

WHEN ITS COLD ONLY THEY WILL NOT SHUT THE DOOR WILL BOUNCE BACK. DEALER TRY TO DUPLICATE PROBLEM IN A WARM GARAGE AND PU NO PROBLEM FOUND ON WORK ORDER. I HAVE BEEN TO THE DEALER TWICE AND NO HELP.

2/15/2016

MY 2016 F150 HAS ADAPTIVE CRUISE CONTROL ("ACC") THAT APPLIES BRAKES IN THE EVENT A VEHICLE IS DETECTED IN LANE AHEAD IN ORDER TO MATCH SPEED AND MAINTAIN SAFE DISTANCE. F150 ALSO HAS COLLISION AVOIDANCE SYSTEM THAT INCREASES SENSITIVITY OF BRAKES IF IMMINENT COLLISION IS DETECTED. 2015 FORD F150 HAS BEEN SUBJECT TO A RECALL (NHTSA CAMPAIGN NUMBER: 15V614000) TO FIX PROBLEMS WITH ACC - THE ACC MAY FALSELY DETECT AN OBSTACLE IN ITS PATH AND MAY UNEXPECTEDLY APPLY THE BRAKES INCREASING THE RISK OF A REAR-END COLLISION FROM A FOLLOWING VEHICLE. MY 2016 F150 WAS BUILT AFTER THE DATE COVERED BY THE RECALL HOWEVER IT EXHIBITS THE EXACT PROBLEM DESCRIBED IN THE RECALL I.E. THE PROBLEM CONTINUES TO EXIST WITH FORD'S ACC SYSTEM AND THE RECALL WAS INSUFFICIENT. IN MY CASE, ON FOUR SEPARATE OCCASIONS FROM 3/19 THROUGH 3/26/2016 THE ACC SYSTEM ACTIVATED UNEXPECTEDLY AND FOR NO REASON, CAUSING HEAVY BRAKING AND IN ONE CASE ALMOST CAUSING COLLISION WITH A FOLLOWING VEHICLE. THE COLLISION WARNING LIGHTS ALSO LIT UP - THIS SYSTEM MAY ITSELF HAVE INCREASED SEVERITY OF BRAKING. BRAKING EVENTS OCCURRED WITH TWO DIFFERENT DRIVERS, ON STRAIGHT FREEWAY, NO STEERING INPUT, NO BRIDGES, OR SAFETY BARRIERS TO CONFUSE THE ACC RADAR. IN ALL CASES WE WERE DRIVING IN LEFT LANE OF A TWO LANE FREEWAY, APPROACHING TO PASS A LARGE VEHICLE TRAVELLING IN RIGHT LANE - A SEMI-TRUCK IN TWO CASES, EMPTY CAR TRANSPORTER IN OTHER TWO. THE VEHICLE BEING PASSED WAS WELL IN ITS LANE AND NOT DRIFTING OVER OR PRESENTING ANY DANGER TO OUR VEHICLE. FORD'S RESPONSE HAS BEEN THAT THIS IS "NORMAL" AND WAS DUE TO OUR DRIVING ON A CURVE, OR OTHER VEHICLE DRIFTING OVER OR SOME ROAD "FURNITURE" LIKE A BRIDGE / BARRIER CONFUSING THE SYSTEM. HOWEVER, NONE OF THESE FACTORS APPLIED.

3/31/2016

SO I'VE GOT 16,000 MILES ON MY NEW 2016 F150 TRUCK. LAST WEEK I WAS CRUISING DOWN THE HIGHWAY IN THE FAST LANE WHEN ALL OF A SUDDEN THE TRUCK SHUDDERS THEN LOSES ALL DRIVETRAIN POWER. THE ENGINE WAS STILL ON BUT ONLY OPERATING AT BTWN 600 AND 800 RPMS BUT THE ACCELERATOR WAS UNRESPONSIVE. WAS NO FUN TRYING TO MAKE IT TO THE SHOULDER WITH NO POWER. ONE WEEK LATER, SAME THING TWICE ON MY WAY HOME FROM WORK. CALLED THE DEALER AND THEY DIDN'T SEEM OVERLY CONCERNED THAT MY NEW TRUCK WAS STRANDING ME IN THE FAST LANE WITH NO POWER. THEY SAID BRING IT IN AT THE END OF THE WEEK AND WE'LL TAKE A LOOK AT IT. SO I START RESEARCHING THE PROBLEM AND CAN ONLY FIND RELATED ARTICLES FROM AROUND 2012 WHEN FORD WAS HAVING PROBLEMS WITH HUMIDITY IN ITS NEW ECOBOOST ENGINES. I LIVE IN CALIFORNIA WHERE THE HUMIDITY IS NOT VERY FIERCE SO I DON'T KNOW IF THIS IS THE PROBLEM OR NOT, BUT AFTER READING SOME POSTS ON HOW FORD DEALT WITH THIS PROBLEM BEFORE, I'M NOT VERY OPTIMISTIC ON THE OUTCOME THIS TIME.

5/10/2016

THROTTLE BODY FAILURE

5/24/2016

THROTTLE BODY FAILURE

5/24/2016

DRIVING DOWN THE HIGHWAY, DOING ABOUT 60 TO 65 MPH, NOTICED THAT I WAS SLOWING DOWN SLIGHTLY, WENT TO GIVE IT MORE GAS, LOOKED DOWN AT THE DASHBOARD AND REALIZED THAT THE ENGINE WASN'T ON (NO RPMS ON TACHOMETER). THE SCREEN ON THE DASHBOARD HAD A SERVICE WARNING FOR THE PARKING BRAKE WITH A LIGHTNING BOLT IDIOT LIGHT ON (NOT SURE WHAT IT WAS, DIDN'T GET THE CHANCE TO LOOK IN THE MANUAL). I DON'T KNOW IF THE POWER STEERING/BRAKES WENT OUT, SINCE I WAS MOVING FAST ENOUGH TO STEER FAIRLY EASILY, AND I'M STRONG ENOUGH TO PRESS A BRAKE PEDAL. AFTER I GOT IT PULLED OVER, I PUT IT IN PARK, TRIED TO START IT AGAIN, WASN'T ABLE TO. CALLED ROADSIDE ASSISTANCE, GOT A TOW TRUCK. NOTICE THE SCREEN THAT HAS STUFF LIKE CLOCK, TEMP, DATE, MEDIA INFO WAS STUCK AT THE TIME IT SHUTOFF. NO OTHER ELECTRICAL SYSTEMS SEEMED TO WORK, I.E. POWER WINDOWS, EMERGENCY FLASHERS, IGNITION. WAS ALSO LOCKED IN PARK, COULDN'T GET IT INTO NEUTRAL FOR THE TOW TRUCK. AFTER IT GOT ONTO THE TOW TRUCK, THE EXTERIOR LIGHTS FLASHED WHILE DRIVING TO THE DEALERSHIP TO SERVICE IT, GOT TO DEALER AND WHEN IT CAME TIME TO GET IT OFF THE TRUCK, IT STARTED RIGHT BACK UP AGAIN, DIDN'T APPEAR TO HAVE ANY SERVICE MESSAGES SHOW UP. BRAND NEW TRUCK, ABOUT 1100 MILES ON IT, NO ACCIDENTS, NO OFF-ROADING, HAVEN'T EVEN CHANGED THE OIL YET, HAVEN'T TOUCHED ANYTHING UNDER THE HOOD BESIDES THE OIL DIPSTICK. AT THE DEALERSHIP, NOTHING SEEMED TO BE LOOSE UNDER THE HOOD (ELECTRICAL WISE). ATTACHED IS A PICTURE SIMILAR TO WHAT I SAW (AGAIN, 65 ON THE HIGHWAY, NOT REALLY AN IDEAL TIME FOR DOCUMENTATION).

7/2/2016

ON MULTIPLE OCCASIONS THE POWER STEERING, TURN SIGNALS, 4X4, AND LIGHTS WENT OUT. THE DEALER HAS BEEN UNABLE TO SOLVE THE PROBLEM AFTER MULTIPLE SERVICE VISITS. THEY TOLD ME TO WAIT TILL IT GOES OUT AGAIN. MOST OF THE TIME, WHEN THE ELECTRICAL SYSTEM GOES OUT, IT IS WHEN I FIRST START THE CAR. ONE TIME, THE SYSTEM WENT OUT WHILE I WAS MERGING INTO TRAFFIC AND I NEARLY WRECKED THE VEHICLE.

7/13/2016

ON 3/21/16 I PURCHASED A 2016 FORD F150. ON THE WAY HOME FROM THE DEALERSHIP MY FEET AND LEGS STARTED ITCHING AND I BROKE OUT IN A RASH AND MY LIPS, FACE AND TONGUE WENT NUMB. LATER ON THAT NIGHT MY HANDS AND FEET BURNED ALL NIGHT LONG. EACH TIME I'VE DROVE IT SINCE THE SAME THING HAPPENED, EACH TIME RECOVERY TAKES LONGER. IT HAPPENS INSIDE THE CAB AND ALSO WHEN I'M WORKING UNDER THE HOOD. MY WIFE IS DRIVING THE VEHICLE RIGHT NOW WITHOUT A REACTION HOWEVER I'M CONCERNED FOR HER HEALTH.

4/20/2016

DRIVING DOWN THE HIGHWAY, DOING ABOUT 60 TO 65 MPH, NOTICED THAT I WAS SLOWING DOWN SLIGHTLY, WENT TO GIVE IT MORE GAS, LOOKED DOWN AT THE DASHBOARD AND REALIZED THAT THE ENGINE WASN'T ON (NO RPMS ON TACHOMETER). THE SCREEN ON THE DASHBOARD HAD A SERVICE WARNING FOR THE PARKING BRAKE WITH A LIGHTNING BOLT IDIOT LIGHT ON (NOT SURE WHAT IT WAS, DIDN'T GET THE CHANCE TO LOOK IN THE MANUAL). I DON'T KNOW IF THE POWER STEERING/BRAKES WENT OUT, SINCE I WAS MOVING FAST ENOUGH TO STEER FAIRLY EASILY, AND I'M STRONG ENOUGH TO PRESS A BRAKE PEDAL. AFTER I GOT IT PULLED OVER, I PUT IT IN PARK, TRIED TO START IT AGAIN, WASN'T ABLE TO. CALLED ROADSIDE ASSISTANCE, GOT A TOW TRUCK. NOTICE THE SCREEN THAT HAS STUFF LIKE CLOCK, TEMP, DATE, MEDIA INFO WAS STUCK AT THE TIME IT SHUTOFF. NO OTHER ELECTRICAL SYSTEMS SEEMED TO WORK, I.E. POWER WINDOWS, EMERGENCY FLASHERS, IGNITION. WAS ALSO LOCKED IN PARK, COULDN'T GET IT INTO NEUTRAL FOR THE TOW TRUCK. AFTER IT GOT ONTO THE TOW TRUCK, THE EXTERIOR LIGHTS FLASHED WHILE DRIVING TO THE DEALERSHIP TO SERVICE IT, GOT TO DEALER AND WHEN IT CAME TIME TO GET IT OFF THE TRUCK, IT STARTED RIGHT BACK UP AGAIN, DIDN'T APPEAR TO HAVE ANY SERVICE MESSAGES SHOW UP. BRAND NEW TRUCK, ABOUT 1100 MILES ON IT, NO ACCIDENTS, NO OFF-ROADING, HAVEN'T EVEN CHANGED THE OIL YET, HAVEN'T TOUCHED ANYTHING UNDER THE HOOD BESIDES THE OIL DIPSTICK. AT THE DEALERSHIP, NOTHING SEEMED TO BE LOOSE UNDER THE HOOD (ELECTRICAL WISE). ATTACHED IS A PICTURE SIMILAR TO WHAT I SAW (AGAIN, 65 ON THE HIGHWAY, NOT REALLY AN IDEAL TIME FOR DOCUMENTATION).

7/2/2016

TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 40-60 MPH, THE FLOOR OF THE VEHICLE AND THE STEERING WHEEL VIBRATED. THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION AND IDLING. THE FAILURE BEGAN THE DAY AFTER THE VEHICLE WAS NEWLY PURCHASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS VIBRATING. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE'S SUSPENSION NEEDED TO BE BROKEN IN AT A MINIMUM OF 500 TO 1,000 MILES. THE VEHICLE WAS NOT DIAGNOSED WITH A FAILURE NOR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55. UPDATED 07/12/16*LJ THE CONSUMER STATED FORD WAS BUYING THE VEHICLE BACK, BECAUSE THEY WERE UNABLE TO FIX THE PROBLEM, DESPITE REPLACING SEVERAL COMPONENTS. UPDATED 07/19/16.*JB

5/11/2016

VEHICLE ENTERED "LIMP MODE" AT SPEED ON INTERSTATE, LOSS OF POWER. THIS OCCURRED AT 5K MILES AND AFTER BEING REPAIRED, OCCURRED AT 12K MILES. BOTH TIME DIAGNOSED BY FORD DEALER AS A FAULTY THROTTLE BODY ACTUATOR.

9/3/2016

WHILE IN PARK WITH THE DRIVER DOOR OPEN, TRUCK OFF, RADIO ON, CONFIRMED SHIFTER WAS IN PARK POSITION. I ACCIDENTALLY ENGAGED MANUAL TRANSMISSION CONTROL IN FRONT OF AND GEAR SELECTOR AT THUMB POSITION OF SHIFTER AS BOTH ARE UNAVOIDABLE. AS I WAS GETTING OUT TO REACH SOMETHING IN THE BACK SEAT, TRUCK RELEASED PARK AND ROLLED AWAY. IN ADDITION, WHILE DRIVING IN D (DRIVE) THUMB ACCIDENTALLY MADE CONTACT WITH (-) CONTROL AND QUICKLY DECELERATED TO A QUICK STALLED STOP, BEGINNING AT 50 MPH DOWN TO A STOP IN THE ROAD IN LESS THAN ONE QUARTER OF A MILE. M (MANUAL) SELECTOR IS AN OPTION ON THE PANEL, HOWEVER, BOTH THESE EVENTS HAPPENED WHILE IN P AND D, RESPECTIVELY. IN PARK THE TRUCK WAS IN A STALL AND STOPPED. IN D THE TRUCK WAS TRAVELING AT 50 MPH. THIS IS A SOFTWARE MALFUNCTION THAT IS ALLOWING AN OVERRIDE OF BRAKING WHILE IN PARK AND RAPID SHIFTING AT THE TOUCH OF ONE CONTROL THAT SITS UNDER THE DRIVERS THUMB.

4/6/2016

ADAPTIVE CRUISE CONTROL BRAKING ISSUE. MY NEW 2016 FORD F150 PLATINUM EDITION PICK UP TRUCK WILL AUTOMATICALLY BRAKE HARD WHEN PASSING SOME LARGE TRUCKS WHILE OPERATING IN ADAPTIVE CRUISE CONTROL. THE LANE AHEAD OF ME WAS CLEAR WITH NO VEHICLES IN SIGHT IN MY LANE EACH TIME THIS HAPPENED. THE LARGE TRUCKS I PASSED WERE ON MY RIGHT AND NOT IN MY LANE OR EVEN CLOSE TO THE LANE MARKERS. THE LARGE TRUCKS DID NOT HAVE ANYTHING HANGING OVER INTO MY LANE. THESE DANGEROUS BRAKING EVENTS HAPPENED WHILE I WAS DRIVING ON VERY GOOD DRY HIGHWAYS AND FREEWAYS IN ARIZONA. I HAVE NO STICKERS OR AFTER MARKET ITEMS ON MY NEW F150 TRUCK. THIS HARD AUTOMATIC BRAKING HAPPENED TO ME ON FOUR DIFFERENT OCCASIONS DURING THE MONTH OF MARCH. IN EACH OF THE FOUR BRAKING EVENTS I WAS TRAVELING BETWEEN 65 AND 75 MPH ON STRAIGHT HIGH QUALITY ROADS IN ARIZONA. I WAS ALMOST REAR-ENDED THE LAST TIME IT HAPPENED SO I'M NO LONGER USING CRUISE CONTROL. AS OF TODAY 4/8 MY TRUCK IS AT THE MORGAN HILL FORD STORE IN MORGAN HILL CALIF FOR INSPECTION OF THIS DANGEROUS PROBLEM.

4/8/2016

TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE MASTER CYLINDER WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

8/16/2016

TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,200. UPDATED 01/10/17*LJ

10/5/2016

MY AUTO DRIVER SIDE VIEW MIRROR DEFAULTS TO A POSITION WHICH I CANNOT SEE BEHIND ME EVERY TIME I USE THE VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT FORD MAY HAVE INTENTIONALLY SET THE MIRROR TO BEHAVE THIS WAY. I FORGET TO ADJUST THE SIDE VIEW MIRRORS WITH EACH ENTRY AND REALIZE THE MIRROR IS NOT ADJUSTED AFTER I AM ALREADY BACKING, SO I HAVE TO SLAM MY BRAKES TO STOP THE VEHICLE SO THAT I CAN ADJUST THE MIRROR TO BACK SAFELY.

2/17/2016

CONCERNED ABOUT WINDSHIELD NOT BEING THICK/STRONG ENOUGH IN 2016 F150S DUE TO CAMERAS/SENSORS BEHIND THE GLASS. I HAVE A 2016 FORD F150 PLATINUM, PURCHASED NEW IN DECEMBER, 2015. CURRENT MILEAGE IS UNDER 4K MILES. THIS VEHICLE HAS THE 701A PACKAGE, WHICH INCLUDES LANE KEEPING AND 360 DEGREE CAMERA SYSTEMS. WITHIN ONE MONTH OF PURCHASE, THE WINDSHIELD WAS CHIPPED DUE TO A SMALL ROCK HITTING IT WHILE DRIVING ON THE HIGHWAY. THIS CHIP DEVELOPED INTO AN 18" CRACK WITHIN 24 HOURS. THE WINDSHIELD WAS REPLACED BY SAFELITE WITH AN OEM REPLACEMENT - THE EXACT SAME WINDSHIELD AS WAS INSTALLED BY THE FACTORY. NOW A MONTH LATER, A SMALL ROCK HIT THE WINDSHIELD AND AGAIN CHIPPED THIS NEW WINDSHIELD - AND WITHIN 24 HOURS, THAT CHIP TURNED INTO A 12" CRACK ACROSS THE DRIVER'S SIGHT LINE OF THE WINDSHIELD. I BELIEVE THIS SHOULD BE INVESTIGATED.

4/26/2016

MY 2016 F150 HAS ADAPTIVE CRUISE CONTROL ("ACC") THAT APPLIES BRAKES IN THE EVENT A VEHICLE IS DETECTED IN LANE AHEAD IN ORDER TO MATCH SPEED AND MAINTAIN SAFE DISTANCE. F150 ALSO HAS COLLISION AVOIDANCE SYSTEM THAT INCREASES SENSITIVITY OF BRAKES IF IMMINENT COLLISION IS DETECTED. 2015 FORD F150 HAS BEEN SUBJECT TO A RECALL (NHTSA CAMPAIGN NUMBER: 15V614000) TO FIX PROBLEMS WITH ACC - THE ACC MAY FALSELY DETECT AN OBSTACLE IN ITS PATH AND MAY UNEXPECTEDLY APPLY THE BRAKES INCREASING THE RISK OF A REAR-END COLLISION FROM A FOLLOWING VEHICLE. MY 2016 F150 WAS BUILT AFTER THE DATE COVERED BY THE RECALL HOWEVER IT EXHIBITS THE EXACT PROBLEM DESCRIBED IN THE RECALL I.E. THE PROBLEM CONTINUES TO EXIST WITH FORD'S ACC SYSTEM AND THE RECALL WAS INSUFFICIENT. IN MY CASE, ON FOUR SEPARATE OCCASIONS FROM 3/19 THROUGH 3/26/2016 THE ACC SYSTEM ACTIVATED UNEXPECTEDLY AND FOR NO REASON, CAUSING HEAVY BRAKING AND IN ONE CASE ALMOST CAUSING COLLISION WITH A FOLLOWING VEHICLE. THE COLLISION WARNING LIGHTS ALSO LIT UP - THIS SYSTEM MAY ITSELF HAVE INCREASED SEVERITY OF BRAKING. BRAKING EVENTS OCCURRED WITH TWO DIFFERENT DRIVERS, ON STRAIGHT FREEWAY, NO STEERING INPUT, NO BRIDGES, OR SAFETY BARRIERS TO CONFUSE THE ACC RADAR. IN ALL CASES WE WERE DRIVING IN LEFT LANE OF A TWO LANE FREEWAY, APPROACHING TO PASS A LARGE VEHICLE TRAVELLING IN RIGHT LANE - A SEMI-TRUCK IN TWO CASES, EMPTY CAR TRANSPORTER IN OTHER TWO. THE VEHICLE BEING PASSED WAS WELL IN ITS LANE AND NOT DRIFTING OVER OR PRESENTING ANY DANGER TO OUR VEHICLE. FORD'S RESPONSE HAS BEEN THAT THIS IS "NORMAL" AND WAS DUE TO OUR DRIVING ON A CURVE, OR OTHER VEHICLE DRIFTING OVER OR SOME ROAD "FURNITURE" LIKE A BRIDGE / BARRIER CONFUSING THE SYSTEM. HOWEVER, NONE OF THESE FACTORS APPLIED.

3/31/2016

MY HUSBAND WAS DRIVING HIS NEW 2016 F150 WHEN THE TRUCK LOST POWER AND THE ADVANCETRAC LIGHT CAME ON. HE WAS IN THE MIDDLE OF A BUSY HIGHWAY AND WENT FROM 65 MPH - 40 MPH IN A MATTER OF SECONDS. HE HAD TO NAVIGATE TO THE EDGE OF THE HIGHWAY AT A LOW RATE OF SPEED. THE DEALERSHIP ADVISED THAT IT WAS THE ACTUATOR THROTTLE BEING STUCK IN THE CLOSED POSITION. THE BODY WAS REPLACED AFTER A WEEK AT THE DEALERSHIP. THIS IS A SAFETY CONCERN THAT THIS CAN CAUSE A AUTO TO REDUCE SPEED SO QUICKLY. THANKFULLY IT DID NOT CAUSE AN ACCIDENT. I HAVE THE DEALERSHIP REPAIR REPORT IN THE TRUCK. WOULD BE HAPPY TO PROVIDE A COPY.

7/28/2016

TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 40-45 MPH, THE DRIVER'S DOOR INDEPENDENTLY OPENED. AFTER NUMEROUS ATTEMPTS AND APPROXIMATELY 30 MINUTES LATER, THE DOOR LATCHED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800. UPDATED 01/25/2017*CT

12/12/2016

DURING TEMPERATURES BELOW FREEZING (32 F) ONE OR MORE OF THE DOOR LOCKS AND/OR LATCHES WILL FREEZE AND BECOME INOPERABLE. POWER LOCK BUTTONS WILL NOT FUNCTION TO UNLOCK THE DOOR AND DOOR HANDLES WILL NOT OPEN THE DOORS (FROM THE OUTSIDE). DOORS HAVE TO BE UNLOCKED FROM THE INSIDE, BY MANUALLY CYCLING THE PULL KNOB MULTIPLE TIMES TO LOOSEN THE FROZEN LOCK. FROZEN DOOR LATCHES ARE ONLY ABLE TO BE OPENED FROM THE INSIDE (USING THE INSIDE HANDLES). AT TIMES, THE FROZEN DOOR LOCKS AND LATCHES WILL NOT RE-SECURE THE DOORS AND THE DOORS WILL NOT LOCK OR THE LATCH WILL NOT SECURE AND THE DOOR WILL REMAIN UNSECURED/OPEN AND/OR UNLOCKED. TWICE I HAVE HAD THE DOORS POP OPEN WHILE DRIVING. *TR

12/18/2016

SEAT HEADREST PROTRUDES TOO MUCH OUT OF THE SEAT AND IT PUSHES FORWARD HEAD OF SOME DRIVERS. THE ONLY ADJUSTMENTS AVAILABLE (SLIDE UP AND DOWN, TILT TOP FORWARD) DO NOTHING TO ALLEVIATE THE ISSUE. THE LACK OF ABILITY TO "SCOOT" THE ENTIRE HEADREST BACKWARDS CAUSES BACK AND NECK PAIN WHILE DRIVING FOR AS LITTLE AS 10 MINUTES. ONE SOLUTION PEOPLE ARE RESORTING TO IS TO RE-INSERT THE HEADREST BACKWARDS, BUT THE TILTING MECHANISM PREVENT THE HEAD FROM BEING STOPPED AND SENT BACKWARDS IN THE EVENT OF AN ACCIDENT. ANOTHER SOLUTION IS TO RECLINE THE SEAT BACK SO MUCH THAT YOUR BACK IS NO LONGER SUPPORTED. AGAIN A SAFETY ISSUE. WHEN HITTING SMALL IMPERFECTION ON THE ROAD, EVEN IN DRY WEATHER, THE VEHICLE FEELS AS IF IT'S ABOUT TO FISHTAIL. SOME PEOPLE HAVE MENTION THE SUSPENSION IS TOO SLOW TO COMPENSATE FOR BUMPS AND THUS THE TIRE, FOR A SMALL AMOUNT OF TIME, DOES LOSE CONTACT WITH THE ROAD. ALL OF THIS COMPLAINTS CAN BE FOUND IN THE F-105 FORUMS: HTTP://WWW.F150FORUM.COM/F118/

4/14/2016

TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 40-60 MPH, THE FLOOR OF THE VEHICLE AND THE STEERING WHEEL VIBRATED. THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION AND IDLING. THE FAILURE BEGAN THE DAY AFTER THE VEHICLE WAS NEWLY PURCHASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS VIBRATING. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE'S SUSPENSION NEEDED TO BE BROKEN IN AT A MINIMUM OF 500 TO 1,000 MILES. THE VEHICLE WAS NOT DIAGNOSED WITH A FAILURE NOR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55. UPDATED 07/12/16*LJ THE CONSUMER STATED FORD WAS BUYING THE VEHICLE BACK, BECAUSE THEY WERE UNABLE TO FIX THE PROBLEM, DESPITE REPLACING SEVERAL COMPONENTS. UPDATED 07/19/16.*JB

5/11/2016

MY 2016 F-150 PLARINUM WITH ADAPTIVE CRUISE CONTROL, RUNS UP BEHIND VEHICLES ON OCCASIONS THEN BRAKES HARD. IF THE OTHER VEHICLE IS A SEMI, AS YOU ATTEMPT TO PASS HIM WITH ADAPTIVE CRUISE ON, THE CAR BRAKES HARD AND SLOWS DOWN ON OCCASIONS. IN ADDITION TO THIS PROBLEM, ON 5 DIFFERENT OCCASIONS WHEN COMING TO A BEND IN THE ROAD, THE STEERING GETS VERY STIFF AS IF THE POWER STEERING IS INOPERATIVE. THE IS VERY BRIEFLY BEFORE THE STEERING RETURNS TO A VERY SENSITIVE STEERING , ALSO VERY BRIEF. THE VEHICLE AT THIS POINT IS IN A UNDER STEER CONDITION WHICH IT CORRECTS ITSELF. THIS HAS OCCURRED AT LEAST 6 TIMES. MY SELLING FORD DEALER HAS TWICE CHECKED THE PROGRAMING WITH 0 RESULTS. NO CODES- NO PROBLEMS WHEN THEY TEST DRIVE IT. THE VEHICLE HAS 3550 MILES AND I'M GETTING SCARED TO DRIVE IT. THIS FIRST PROBLEM IS IDENTICAL TO THE 2015 FORD F-150 PROBLEM. ACCORDING TO MY SELLING DEALER, MY VEHICLE WHICH I PURCHASED 2/19/16 WAS BUILT TOWARDS THE END OF LAST YEAR, BUT MY DEALER STATES THIS HAS NO BEARING ON MY ALLEGED CRUISE PROBLEMS. MY SELLING DEALER IS TWO RIVERS FORD IN MOUNT JULIET, TENNESSEE. AN ADDITIONAL VEHICLE AT THEIR DEALERSHIP HAS BEEN REPORTED BY ONE OF THEIR SALESMEN TO HAVE THE SAME PROBLEM TO MANAGEMENT, AND THE PROBLEM EXISTS TODAY IS MY UNDERSTANDING. THE SPEED AT WHICH THESE PROBLEMS ARISE IS VARIED AND ON AT LEAST ONE OCCASION I WAS ALMOST REAR ENDED BY A SEMI WHO WAS COMING UP BEHIND ME WHEN THE BRAKES APPLIED THEMSELVES.

6/7/2016

AT LOW SPEEDS (15-30 MILES PER HOUR) THE STEERING WHEEL GRABS AND LOCKS UP AND YOU HAVE TO FORCE IT TO TURN BY PUSHING THE WHEEL HARDER. JIM CLICK FORD DETERMINED THE STEERING GEAR BOX NEEDED TO BE REPLACED AS THEY COULD NOT GUARANTEE THE STEERING WOULD COMPLETELY LOCK UP.

9/9/2016

DOOR LOCKS FROZEN - CAN'T SECURE DRIVER'S DOOR WHILE DRIVING... IT'S 24 DEGREES THIS MORNING. DRY, NO RAIN. I HIT THE FOB TO OPEN THE DRIVER'S DOOR. IT OPENS. I HOP IN THE TRUCK. I START THE MOTOR. THE RECTANGULAR WARNING SCREEN APPEARS. "DRIVER'S DOOR AJAR", OR SOMETHING LIKE THAT. I ATTEMPT TO CLOSE THE DOOR AGAIN. IT WILL NOT SECURE. I CHECKED TO MAKE SURE NOTHING IS CAUGHT IN THE JAM. LOOKS GOOD. DOOR WILL NOT SECURE. SO, I HAD TO DRIVE THE TRUCK WITH MY RIGHT HAND ACROSS MY LAP TO HOLD THE DOOR CLOSED. ONCE AT MY DESTINATION, I HOPPED OUT AND ATTEMPTED TO CLOSE THE DOOR. IT JUST BOUNCES AND WILL NOT SECURE. WELL, I HIT THE FOB TO LOCK IT AND LOW AND BEHOLD, IT LOCKS. THE TRUCK IS NOW LOCKED AND SECURE, BUT IT WON'T UNLOCK. I CAN'T GET IN IT. I GUESS IT IS NOW FROZEN IN THE LOCKED POSITION. I'M STRANDED. *TR

1/8/2017

2016 FORD F150 4 DOOR, REAR DOORS DO NOT LATCH, WIFE WAS AT DEALER AND THREE OTHERS WERE IN FOR THE SAME PROBLEM. THE DOORS APPEAR TO CLOSE BUT DO NOT LATCH. AN ADULT OR CHILD COULD EASILY FALL OUT. PLEASE ISSUE A NATIONAL RECALL AS SOON AS POSSIBLE. DEALER SAID PARTS WERE ON "BACK ORDER" AND EXPECT REPAIR PARTS IN FEBRUARY. CONTACT FAMILY FORD, ENFIELD,CT--860-745-1111. I AM CAREER-FEDERAL. *TR

1/8/2017

2016 FORD F-150. CONSUMER WRITES IN REGARDS TO INSUFFICIENT EXTERIOR LIGHTING AT NIGHT. *SMD THE CONSUMER STATED THE TAIL LIGHT ASSEMBLY CONSISTED OF VERY SMALL LED LIGHTS ON THE TOP AND BOTTOM, A LENS FOR THE BRAKE LIGHT AND EMERGENCY FLASHER ONLY, A LENS FOR THE SIDE SENSOR THAT WAS DARK AT NIGHT, A REFLECTOR AND BACK-UP LIGHT. THE CONSUMER ADDED REFLECTORS ABOVE THE REAR BUMPER FOR ADDED ILLUMINATION WHEN APPROACHED BY OTHER VEHICLES WITH THEIR LIGHTS ON. VEHICLES APPROACHING FROM THE REAR WITHOUT THEIR LIGHTS ON WILL ON SEE TWO SMALL STRIPS OF LIGHT ON EACH TAIL LIGHT. *JB THE CONSUMER STATE HE SUGGESTION WOULD BE TO ILLUMINATE THE BRAKE AND EMERGENCY FLASHER SECTION OF THE ASSEMBLY WITH AN LED TAIL LIGHT BULB. UPDATED 09/01/16.*JB *TR

6/2/2016

THE HEAD LIGHTS ON BOTH DIM AND BRIGHT DO NOT SHINE AHEAD FAR ENOUGH TO SAFELY SEE AT NIGHT. I HAVE FRIENDS WHO HAVE 2015 MODEL YEAR OF THE SAME TRUCK AND THEY HAVE COMPLAINED TO ME ABOUT IT. AND IN BAD WEATHER THE SITUATION IS MUCH WORSE.

1/6/2017

TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE ATTEMPTING TO STOP ABRUPTLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. ONCE THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE VEHICLE BEGAN TO ROLL SLIGHTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500. UPDATED 11/07/16*LJ THE CONSUMER STATED THE MASTER CYLINDER WAS REPLACED ON AUGUST 29, 2016. UPDATED 11/17/16.*JB

8/22/2016

TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,200. UPDATED 12/21/16*LJ THE DEALER REPLACED THE MASTER CYLINDER AND THE PROBLEM WAS RESOLVED. UPDATED 12/27/16.*JB

10/5/2016

I WAS IN A VIOLENT HEAD ON CRASH AND NONE OF THE AIRBAGS DEPLOYED. THE CAB OF THE TRUCK FILLED UP WITH SMOKE AFTER THE CRASH. VEHICLE WAS DOING APPROXIMATELY 25MPH

10/2/2016

TL* THE CONTACT RENTED A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE VEHICLE FAILED TO COME TO A COMPLETE STOP AND CRASHED INTO A GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED BACK, NECK, AND SHOULDER PAINS. THE FRONT PASSENGER SUSTAINED BACK AND SHOULDER PAINS. THE REAR PASSENGER ON THE DRIVER SIDE SUSTAINED ANKLE BACK AND NECK PAINS. THE REAR PASSENGER ON THE PASSENGER SIDE SUSTAINED BACK AND SHOULDER PAINS. A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE OCCUPANTS IN THE VEHICLE. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER TO REPAIR THE DAMAGES, BUT THE VEHICLE HAD NOT YET BEEN DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 02/03/17*LJ CONSUMER STATED VEHICLE WAS RENTAL BY ENTERPRISE. UPDATED 9/7/18*JB

12/5/2016

SEAT HEADREST PROTRUDES TOO MUCH OUT OF THE SEAT AND IT PUSHES FORWARD HEAD OF SOME DRIVERS. THE ONLY ADJUSTMENTS AVAILABLE (SLIDE UP AND DOWN, TILT TOP FORWARD) DO NOTHING TO ALLEVIATE THE ISSUE. THE LACK OF ABILITY TO "SCOOT" THE ENTIRE HEADREST BACKWARDS CAUSES BACK AND NECK PAIN WHILE DRIVING FOR AS LITTLE AS 10 MINUTES. ONE SOLUTION PEOPLE ARE RESORTING TO IS TO RE-INSERT THE HEADREST BACKWARDS, BUT THE TILTING MECHANISM PREVENT THE HEAD FROM BEING STOPPED AND SENT BACKWARDS IN THE EVENT OF AN ACCIDENT. ANOTHER SOLUTION IS TO RECLINE THE SEAT BACK SO MUCH THAT YOUR BACK IS NO LONGER SUPPORTED. AGAIN A SAFETY ISSUE. WHEN HITTING SMALL IMPERFECTION ON THE ROAD, EVEN IN DRY WEATHER, THE VEHICLE FEELS AS IF IT'S ABOUT TO FISHTAIL. SOME PEOPLE HAVE MENTION THE SUSPENSION IS TOO SLOW TO COMPENSATE FOR BUMPS AND THUS THE TIRE, FOR A SMALL AMOUNT OF TIME, DOES LOSE CONTACT WITH THE ROAD. ALL OF THIS COMPLAINTS CAN BE FOUND IN THE F-105 FORUMS: HTTP://WWW.F150FORUM.COM/F118/

4/14/2016

I PURCHASED THIS 2016 FORD F150 TO TOW MY TRAILER. IT IS EQUIPPED WITH THE FORD MAX TOW PACKAGE. THIS TRUCK WILL NOT SAFELY TOW MY TRAILER. THE PROBLEM IS WITH THE HANKOOK TIRES. THE TIRES CAUSE THE TRUCK TO "HUNT" AND SWERVE WHILE DRIVING ON STRAIGHT ROAD. THE TIRES ARE SEEKING THE GROOVES IN THE ROAD AND MAKE THE TRUCK DIFFICULT TO DRIVE. WHEN THE TRAILER IS CONNECTED TO THE TRUCK, THE PROBLEM BECOMES SO SEVERE THAT THE TRUCK CANNOT BE SAFELY OPERATED. WHEN DRIVING THE TRUCK IN NO WIND, THE TRUCK SWERVES AS IF THE WIND IS GUSTING FROM THE SIDE. I HAVE DRIVEN THIS TRUCK WITH THE SERVICE DIRECTOR AND THE SHOP FOREMAN AND THEY BOTH AGREE THAT THE TRUCK HAS AN ISSUE WITH THE TIRES., FORD REFUSES TO ASSIST IN THIS MATTER.

7/13/2016

TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE THE VEHICLE WAS STATIONARY, FUMES ENTERED THE CABIN OF THE VEHICLE FROM THE AIR CONDITIONING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,000. UPDATED 01/05/2017*CT

10/19/2016

TL* THE CONTACT OWNS A 2016 FORD F-150. AFTER PURCHASING THE VEHICLE, THE CONTACT DISCOVERED THAT THE LIFT KIT AND BRAKE LINES WERE NOT INSTALLED CORRECTLY. THE CONTACT NOTIFIED THE DEALER AND ADVISED THE CONTACT TO BRING THE VEHICLE BACK TO THE DEALER FOR REPAIRS; HOWEVER, THE CONTACT WAS NOT LOCATED NEAR THE DEALER. THE CONTACT STATED THAT THE OTHER DEALERS DID NOT WANT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 250.

12/14/2016

BOUGHT A BRAND NEW, 2016 F150 LARIAT V8 4X4. AT CIRCA 2500 MILES THE VEHICLE STARTED TO MAKE AN UNUSUAL NOISE WHEN DRIVING AT 45 TO 60-MPH. TOOK THE VEHICLE FOR REPAIR TO THE DEALERSHIP. DEALERSHIP HEARD THE NOISE ALSO, BUT WERE NOT ABLE TO LOCATE/FIX IT. THEY ADVISED ME TO CONTINUE DRIVING THE CAR TO SEE IF THE NOISE INCREASED. AT CIRCA 3750 MILES, I TOOK THE VEHICLE TO THE DEALERSHIP FOR A SECOND TIME SINCE THE NOISE WAS STILL PRESENT AND EVIDENT. THE DEALERSHIP HAS KEPT THE CAR FOR 10 DAYS, AND ALTHOUGH THE NOISE STILL CAN BE HEARD, THEY DEALERSHIP IS INFORMING ME THAT THEY ARE NOT ABLE TO LOCATE AND FIX THE NOISE. THEY HAVE INSTRUCTED ME TO PICK UP THE VEHICLE ALTHOUGH THEY DO NOT KNOW WHAT IS WRONG WITH IT. I AM WORRIED TO PICK UP A CAR THAT HAS NOT BEEN FIXED, THAT HAS A NOISE THAT WAS NOT PRESENT WHEN NEW, AND THAT IS HAPPENING WHEN DRIVING AT HIGH SPEEDS. THE DEALERSHIP/ FORD MUST ASSUME OWNERSHIP OF THE VEHICLE SINCE THEY CAN'T FIX IT, AND CAN'T ADVISE CUSTOMERS TO KEEP DRIVING THE VEHICLE "SINCE WE CAN'T FIND WERE THE NOISE IS COMING FROM, THERE IS NOTHING WRONG WITH IT". *TR

12/28/2016

TL* THE CONTACT OWNS A 2016 FORD F-150 SUPER CAB. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRACTURED PAWL SPRINGS NEEDED TO BE REPLACED. THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

2/17/2017