2011 Ford F-150 Owner Complaints

AFTER 100 MILES I NOTICED A VIBRATION OR MISS WHILE TRUCK IDLES AT STOPS. SINCE THAT TIME EVERY PERSON IN THE TRUCK NOTICES IT AT EVERY STOPLIGHT OR STOP SIGN. I TOOK TRUCK IN FOR SERVICE AND THEY RAN ALL COMPUTER TEST ON VEHICLE AND THEY INFORMED ME THAT THERE IS NOTHING WRONG THAT IS JUST HOW VEHICLE RUNS. I ASK THE SERVICE REP HOW THAT CAN BE AND HE ADVISED ME THAT THERE HAVE BEEN MULTIPLE COMPLAINTS BY OTHER PEOPLE AND THAT THERE ARE NO UPDATES OR RECALLS ON IT.IF IT GETS WORSE TO BRING BACK AND WILL SEE IF THEY CAN DO ANYTHING ABOUT IT BUT AT THIS TIME FORD IS NOT LOOKING INTO THE SITUATION. ALSO ON A SIDE NOTE CHROME TOW HOOKS ARE RUSTING AND THERE ANSWER TO THAT IS TO CLEAN THEM WITH STEEL WOOL WHAT A WAY TO BE TREATED AFTER MAKING A 40,000.00 DOLLAR PURCHASE. ONE VERY PISSED FORD OWNER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/17/2012

WHILE ENTERING A HIGHWAY VIA AN ON-RAMP DOING ABOUT APPROXIMATELY 45 MILES PER HOUR I ATTEMPTED HARD ACCELERATION TO PICK UP SPEED AND MERGE IN TO TRAFFIC THAT WAS DOING APPROXIMATELY 65-70 MILES PER HOUR. WHEN I DEPRESSED THE THROTTLE THE VEHICLE DID NOT ACCELERATE, BUT IT STARTED TO HESITATE AND SHAKE. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT GO OVER 40 MILES PER HOUR. THIS ALMOST CAUSED AN ACCIDENT SITUATION AS I EXPECTED THE VEHICLE TO ACCELERATE WHEN IT DID NOT. I WAS THEN FORCED TO PULL OVER TO THE SHOULDER AND SHUT THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE THE CEL HAD CLEARED AND THE VEHICLE WAS OPERATING NORMALLY. NO CODE WAS STORED IN THE PCM TO INDICATE WHAT THE ISSUE WAS. THIS HAPPENED SEVERAL MORE TIMES SINCE THE FIRST INCIDENT. ONCE WHILE TOWING A 4000LB BOAT/TRAILER WHICH ALSO ALMOST CAUSED A SEVERE ACCIDENT. FORD HAS FOUND NOTHING WRONG WITH THE VEHICLE AND CONCLUDES THERE IS NOTHING THEY CAN DO SINCE NO CODES WERE STORED. I WILL NOTE THAT AFTER RECEIVING TSB 12-2-10 THE VEHICLE WILL STILL EXHIBIT THE SAME SYMPTOMS DESCRIBED ABOVE, BUT NOW THE CHECK ENGINE LIGHT DOES NOT COME ON. VEHICLE WILL STALL, GO IN TO "LIMP MODE" WITH NO INDICATION THAT ANYTHING IS WRONG. ONLY RESOLUTION IS TO TURN THE VEHICLE OFF AND BACK ON TO CLEAR THE STATUS. THIS CREATES DANGEROUS SITUATIONS WHEN ON A HIGHWAY. COMPLETELY UNACCEPTABLE. *TT

5/23/2012

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THE VEHICLE BEGAN TO VIBRATE WHILE DRIVING 35 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE DRIVESHAFT WAS NOT ANGLED PROPERLY. THE CONTACT WAS CONCERNED SINCE THE FAILURE WAS A SAFETY ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 1,647 AND THE CURRENT MILEAGE WAS 2,000.

7/29/2011

MULTIPLE INCIDENTS OF HESITATION IN FIRST AND SECOND GEAR SHIFTS CAUSING STALLING IN THE MIDDLE OF INTERSECTIONS. NO ACCIDENTS OCCURRED. I WAS TOLD BY FORD " THERE IS A FACTORY DEFECT IN THE MANUFACTURE OF THE TORQUE CONVERTER SEAL."

8/22/2011

TL*THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHENEVER HE TURNED THE STEERING WHEEL, HE WOULD FEEL A BUMP COMING FROM THE STEERING WHEEL WHEN IT RETURNED TO THE STRAIGHTENED POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE STEERING COMPONENTS WERE DEFECTIVE. ALL OF THE STEERING COMPONENTS WERE REPLACED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 680. UPDATED 06/01/11*LJ UPDATED 1/18/2012 *LN *TR

4/18/2011

I PURCHASED A BRAND NEW FORD F150 TRUCK AND IMMEDIATELY BEGAN TO EXPERIENCE STEERING ISSUES. STEERING BECOMES STUCK ON A TURN AND THEN GETTING OUT OF TURN RESULTS IN SWERVING. I ALMOST WAS IN TWO HEAD-ON ACCIDENTS IN THE NARROW ROADS AROUND WHERE I DRIVE. THIS IS A SIGNIFICANT SAFETY ISSUE... FORD IS REPLACING STEERING GEARS BUT WHY ISN'T THIS A RECALL- THERE APPEARS TO BE A TSB ON THIS ISSUE, BUT THIS IS WAY MORE SERIOUS IN MY EXPERIENCE.. THIS NEEDS TO BE ADDRESSED ASAP I AM VERY CONCERNED FOR OTHER POTENTIAL PEOPLE HAVING ACCIDENTS. *TR

10/17/2011

FROM A DEAD STOP I ACCELERATED TO TURN INTO HER DRIVEWAY THE ENGINE HESITATED AND STUMBLED IT SOUNDED LIKE YOU HAD THROWN A HANDFUL OF MARBLES INSIDE THE INTAKE THE ENGINE MADE A FUNNY NOISE THEN DIED AFTER GETTING IT RESTARTED THE CHECK ENGINE LIGHT CAME ON UPON RETURNING THE VEHICLE TO THE DEALERSHIP I FOUND OUT IT HAD MELTED THE INTAKE MANIFOLD SENSORS AND PART OF THE THROTTLE BODY AWAY FORD HAS NO IDEA WHAT CAUSED THIS THE TRUCK IS ALSO BEEN PLAGUED WITH ELECTRICAL PROBLEMS. APPARENTLY IT CAME REAL CLOSE TO AN ENGINE FIRE THE TRUCK IS STILL BROKE DOWN AT THE DEALERSHIP SINCE AUGUST 5, 2011. *TR

10/1/2011

TRYING TO ACCELERATE ONTO THE HIGHWAY THE ENGINE MISFIRED, STARTED WITH EXCESSIVE VIBRATION AND STARTED DECELERATING. THE ENGINE WOULD NOT RECOVER AND HAD TO COAST TO SHOULDER AND TURN OFF ENGINE. DURING DECELERATION, TRIED TO ADD THROTTLE SEVERAL TIMES THROUGH ALL SPEED RANGES, BUT VIBRATION WAS EXCESSIVE AND NO ACCELERATION WAS ACHIEVED. *KB

12/31/2011

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, HE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,536 AND THE CURRENT MILEAGE WAS 11,800.

1/23/2012

F150 ECOBOOST WHILE GOING DOWN A SLIGHT GRADE AT ABOUT 50 MPH IN DRIVE THE TRANSMISSION SUDDENLY SHIFTED DOWN A COUPLE OF GEARS THEREBY CAUSING THE ENGINE TO REV UP TO OVER 3,500 RPM. AFTER SEVERAL SECONDS THE TRANSMISSION SHIFTED BACK UP ONE STEP AT A TIME TO THE 6TH GEAR. THIS HAS HAPPENED AT LEAST TWICE ON DIFFERENT OCCASIONS. ANOTHER ANOMALY HAS OCCURRED SEVERAL TIMES. WHILE SLOWING DOWN SLIGHTLY THE TRANSMISSION SUDDENLY 'CLUNKS' AND IT FEELS LIKE SOMETHING HAS RUN INTO THE BACK OF THE TRUCK. IT'S LIKE A HARD SHIFT INTO A HIGHER GEAR, HOWEVER THE TRANSMISSION APPEARS TO BE 6TH AND THE SPEED IS AROUND 60 MPH.. *TR

3/12/2012

WHILE ENTERING A HIGHWAY VIA AN ON-RAMP DOING ABOUT APPROXIMATELY 45 MILES PER HOUR I ATTEMPTED HARD ACCELERATION TO PICK UP SPEED AND MERGE IN TO TRAFFIC THAT WAS DOING APPROXIMATELY 65-70 MILES PER HOUR. WHEN I DEPRESSED THE THROTTLE THE VEHICLE DID NOT ACCELERATE, BUT IT STARTED TO HESITATE AND SHAKE. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT GO OVER 40 MILES PER HOUR. THIS ALMOST CAUSED AN ACCIDENT SITUATION AS I EXPECTED THE VEHICLE TO ACCELERATE WHEN IT DID NOT. I WAS THEN FORCED TO PULL OVER TO THE SHOULDER AND SHUT THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE THE CEL HAD CLEARED AND THE VEHICLE WAS OPERATING NORMALLY. NO CODE WAS STORED IN THE PCM TO INDICATE WHAT THE ISSUE WAS. THIS HAPPENED SEVERAL MORE TIMES SINCE THE FIRST INCIDENT. ONCE WHILE TOWING A 4000LB BOAT/TRAILER WHICH ALSO ALMOST CAUSED A SEVERE ACCIDENT. FORD HAS FOUND NOTHING WRONG WITH THE VEHICLE AND CONCLUDES THERE IS NOTHING THEY CAN DO SINCE NO CODES WERE STORED. I WILL NOTE THAT AFTER RECEIVING TSB 12-2-10 THE VEHICLE WILL STILL EXHIBIT THE SAME SYMPTOMS DESCRIBED ABOVE, BUT NOW THE CHECK ENGINE LIGHT DOES NOT COME ON. VEHICLE WILL STALL, GO IN TO "LIMP MODE" WITH NO INDICATION THAT ANYTHING IS WRONG. ONLY RESOLUTION IS TO TURN THE VEHICLE OFF AND BACK ON TO CLEAR THE STATUS. THIS CREATES DANGEROUS SITUATIONS WHEN ON A HIGHWAY. COMPLETELY UNACCEPTABLE. *TT

5/23/2012

DRIVING DOWN A TWO LANE ROAD IN THE EARLY EVENING, I WAS 3 OR 4 CARS BACK IN A LONG LINE OF OVER A DOZEN VEHICLES. WE WERE ALL STUCK BEHIND ONE SLOW MOVING VEHICLE. A CHANCE CAME UP TO PASS AND I PULLED INTO THE OTHER LANE. AFTER STEPPING ON THE THROTTLE THE TRUCK DEVELOPED A MISFIRE. IT LOST NEARLY ALL POWER AND BEGAN DECELERATING. IN THE TIME SINCE PULLING OUT TO PASS, A SEMI TRUCK HAD POPPED UP OVER AN UPCOMING HILL. BY THIS POINT, THE VEHICLES PREVIOUSLY BEHIND ME HAD MOVED FORWARD AND FILLED IN MY PLACE IN LINE. I BEGAN EVALUATING MY OPTIONS. I WAS NOW MOVING SLOWER THAN THE TRAFFIC IN THE RIGHT LANE, BUT THERE WEREN'T ANY OPENINGS TO MOVE BACK OVER. I EXAMINED THE SHOULDER ON THE LEFT SIDE OF THE ROAD LOOKING FOR SAFE PLACES TO PULL OVER. THERE WERE NONE IN THE IMMEDIATE VICINITY. AFTER SEVERAL VERY TENSE SECONDS, THE VEHICLE SUDDENLY REGAINED POWER. I HAD JUST ENOUGH TIME TO ACCELERATE TO AN OPENING IN THE RIGHT LANE AND GET BACK OVER. LIKELY CAUSE: CONDENSATION IN THE CHARGE AIR COOLER INGESTED INTO THE ENGINE UPON A CALL FOR POWER. SINCE THE FIRST INCIDENT THIS HAS OCCURRED SEVERAL MORE TIMES. EVERY SINGLE TIME HAS BEEN AFTER CRUISING FOR SOME PERIOD AT LESS THAN HALF THROTTLE, FOLLOWED BY A SUDDEN ACCELERATION IN HUMID OR RAINY CONDITIONS. FORD CLAIMS TO BE AWARE OF THE PROBLEM AND WORKING ON A FIX. HOWEVER AFTER WAITING FOR OVER 8 MONTHS SINCE MY FIRST INCIDENT I'M STARTING TO HAVE MY DOUBTS. I HAVE HEARD REPORTS FROM NUMEROUS OTHER PEOPLE SAYING THIS EXACT SAME THING HAS HAPPENED TO THEM. SOME OF THOSE ARE OVER A YEAR OLD AND ARE STILL WAITING ON A FIX FROM FORD. BEING AWARE OF THIS PROBLEM I TRY NOT TO PUT MYSELF INTO A SITUATION THAT WILL REQUIRE THE SUDDEN APPLICATION OF POWER. HOWEVER I KNOW NO MATTER HOW WELL YOU PLAN, EVENTUALLY YOU FIND YOURSELF IN A BAD SITUATION. I JUST HOPE WHEN THAT OCCURS IT ISN'T A HUMID OR RAINY DAY. *TT

5/23/2012

FROM A DEAD STOP I ACCELERATED TO TURN INTO HER DRIVEWAY THE ENGINE HESITATED AND STUMBLED IT SOUNDED LIKE YOU HAD THROWN A HANDFUL OF MARBLES INSIDE THE INTAKE THE ENGINE MADE A FUNNY NOISE THEN DIED AFTER GETTING IT RESTARTED THE CHECK ENGINE LIGHT CAME ON UPON RETURNING THE VEHICLE TO THE DEALERSHIP I FOUND OUT IT HAD MELTED THE INTAKE MANIFOLD SENSORS AND PART OF THE THROTTLE BODY AWAY FORD HAS NO IDEA WHAT CAUSED THIS THE TRUCK IS ALSO BEEN PLAGUED WITH ELECTRICAL PROBLEMS. APPARENTLY IT CAME REAL CLOSE TO AN ENGINE FIRE THE TRUCK IS STILL BROKE DOWN AT THE DEALERSHIP SINCE AUGUST 5, 2011. *TR

10/1/2011

MY FAMILY HAS PURCHASED AN NEW 2011 FORD F150 TRUCK AND NOTICED A NON-STOP ODOR OF GASOLINE IN THE CAB OF THE TRUCK. I FIRST NOTICED THE GASOLINE SMELL DURING A ROAD TRIP FROM CHARLOTTE NC TO MICHIGAN DURING THE HOLIDAYS IN DECEMBER 2011. THE SMELL IS STILL NOTICEABLE WITH THE HEAT OFF WITH THE VENTS CLOSED. I GOOGLED THE ISSUE TO SEE IF OTHER OWNERS HAD THE SAME PROBLEM WITH GAS SMELL IN THE CAB. THESE COMPLAINTS APPEARED TO BE ON OLDER MODELS (2007, ETC.). I WOULD LIKE TO OBTAIN INFORMATION IF THERE IS A RECALL IN EFFECT FOR THIS PROBLEM. SOMEONE IN THE FORD COMPANY HAS TO BE AWARE OF THE PROBLEM AND IT SHOULD BE FIXED! *TR

1/2/2012

TRANSMISSION SLAMS BETWEEN GEARS AND THE DRIVE TRAIN "ACTS" LIKE IT IS STICKING IN FOUR WHEEL DRIVE WHEN AT SLOW SPEEDS GOING AROUND CORNERS AND STARTING OUT WHEN YOU TURN THE STEERING WHEEL. IT HAS BECOME PROGRESSIVELY WORSE AND I AM CONCERNED THAT IT WILL BREAK OR EVEN WORSE WHEN OUT OF WARRANTY THEN BREAK. *TR

5/1/2011

TRANSMISSION FLUID POURS OUT OF OVERFLOW WHEN UNDER LOAD (PULLING A TRAILER). THIS FLUID DUMPS ON EXHAUST SYSTEM AND STARTS A FIRE. THIS ACCRUED AT 2,500 MILES ON JUNE 25, 2011. TRUCK IS STILL AT DEALER, NO RESOLUTION. *TR

7/1/2011

FROM A DEAD STOP I ACCELERATED TO TURN INTO HER DRIVEWAY THE ENGINE HESITATED AND STUMBLED IT SOUNDED LIKE YOU HAD THROWN A HANDFUL OF MARBLES INSIDE THE INTAKE THE ENGINE MADE A FUNNY NOISE THEN DIED AFTER GETTING IT RESTARTED THE CHECK ENGINE LIGHT CAME ON UPON RETURNING THE VEHICLE TO THE DEALERSHIP I FOUND OUT IT HAD MELTED THE INTAKE MANIFOLD SENSORS AND PART OF THE THROTTLE BODY AWAY FORD HAS NO IDEA WHAT CAUSED THIS THE TRUCK IS ALSO BEEN PLAGUED WITH ELECTRICAL PROBLEMS. APPARENTLY IT CAME REAL CLOSE TO AN ENGINE FIRE THE TRUCK IS STILL BROKE DOWN AT THE DEALERSHIP SINCE AUGUST 5, 2011. *TR

10/1/2011

MY NEW FORD F150 HAS RECURRING ISSUES WITH THE SYNC SYSTEM. WE DRIVE DOWN THE ROAD, HANG UP THE BLUETOOTH CONNECTED PHONE AND THE RADIO WILL BEGIN PLAYING AT FULL VOLUME AND THE STEERING WHEEL CONTROLS STOP WORKING, OR YOU WILL BE STARTING THE CAR UP AND THE AIR CONDITIONING WILL BE FULL BLAST OR YOU WILL START THE CAR AND YOU WONT HAVE ANY RADIO/CD PLAYER/ MEDIA CONTROLS WORKING AT ALL. MY FORD REP SAYS THAT FORD DOES NOT HAVE A FIX AND THEY DON'T EXPECT ONE UNTIL MAYBE THE FIRST QUARTER OF 2011. *KB

11/30/2011

STEERING WHEEL SHAKES REAL BAD ON STOPPING THE HARDER THE STOP THE WORSE IT SHAKES THIS TRUCK HAS 16000 MILES ON IT NOW AND THE PROBLEM SEEMS TO HAVE STARTED AFTER THE 1ST SERVICE AND TIRE ROTATION (ABOUT 8500 MILES) ALTHOUGH IT DID NOT START IMMEDIATELY AFTER BUT RATHER SEEMED TO GET WORSE OVER TIME FROM THAT POINT I BELIEVE THAT IT IS WARPED BRAKE ROTORS POSSIBLY FROM CHEAP OR DEFECTIVE OEM PARTS THE TRUCK HAS NEVER BEEN OFF ROAD OR ABUSED JUST DAILY DRIVE TO FROM WORK 19 MILES EACH WAY. *TR

7/1/2012

BRAKES ARE INEFFECTIVE IN A PANIC STOP. ON DRY PAVEMENT THE BRAKES CANNOT BE APPLIED HARD ENOUGH TO LOCK THE WHEELS AND ACTIVATE THE ABS FUNCTION. STOPPING DISTANCES ARE MUCH LONGER THAN NORMAL AND SAFE. COMPARED TO OTHER F150'S WITH HE SAME BODY STYLE AND ENGINE THE BRAKES ARE DRASTICALLY DIFFERENT AND MUCH WORSE IN STOPPING DISTANCES (ROUGH TEST STOP FROM 30 MPH IN 28 FT COMPARED TO 15 FT, STOP FROM 40 MPH IN 46FT COMPARED TO 28 FT) DEALER HAS ATTEMPTED REPAIR 4 TIMES WITH NO IMPROVEMENT AT ALL AND NOW FORD HAS DETERMINED THAT THE BRAKES ARE FUNCTIONING NORMALLY AND THAT "SOME TRUCKS WILL STOP BETTER THAN OTHERS". IF THIS IS IN FACT TRUE THERE MAY BE MANY F150'S ON THE ROAD WITH SUBSTANDARD BRAKES WHICH THE OWNERS MAY NOT SUSPECT BECAUSE THEY HAVE NOT BEEN TESTED IN EMERGENCY SITUATIONS. MY VEHICLE IS DRAMATICALLY WORSE THAN OTHER F150'S THAT I HAVE DRIVEN AND I AM BEING TOLD THAT IT IS FUNCTIONING NORMALLY. NORMAL IN THIS INSTANCE IS NOT SAFE. *TR

4/29/2013

THE 40/20/40 BUCKET SEAT IS UNSAFE DUE TO NON-ADJUSTABLY FOR HUMAN SIZE DIFFERENCES. THIS IS AN UN-ERGONOMIC SEAT AND WILL CAUSE LONG TERM JOINT AND SPINE ARTHRITIS PAIN. THESE BUCKET SEATS ARE MOLDED TO FIT A ONE SIZE FITS ALL. VERY UNHEALTHY. *TR ALSO THE DRIVERS SIDE HAND GRIP IS MISSING. THIS REQUIRES A FURTHER REACH TO THE STEERING WHEEL TO ENTER THE CAB. THE EXTENDED REACH CAUSES JOINT AND MUSCLE PAIN. AGAIN, ANOTHER UNSAFE ERGONOMIC PROBLEM. *TR

10/19/2011

CONSOLE LID ASSOCIATED WITH THE SPLIT BENCH SEAT. LATCH, WHICH IS PLASTIC, HAS BROKEN OFF TWICE. ALTHOUGH FIXED BY WARRANTY, I CAN SEE WHERE THIS WILL BE A CONTINUING PROBLEM UNTIL THE PLASTIC IS REPLACED WITH METAL. *TR

9/9/2012

DURING ROUTINE ROAD DRIVING, THE SERVICE ADVANCE-TRAC LIGHT CAME ON THE DASH. THIS WAS AT 7490 MILES. THE TRUCK WAS TAKEN TO BE SERVICED. THE RCM WAS REPLACED. AT 9130 MILES THE SERVICE ADVANCE TRAC WARNING LIGHT AGAIN CAME ON. THE TRUCK WAS TAKEN TO BE SERVICED AND THE ABS MODULE WAS UPDATED. THE TRUCK IS CURRENTLY AT THE DEALER FOR THE SAME WARNING LIGHT. IT HAS BEEN THERE FOR A WEEK. THE MILEAGE WAS ABOUT 9400 MILES ON THE THIRD TRIP FOR THE SAME PROBLEM. I DRIVE SNOWY AND ICY ROADS IN THE WINTER AND FEEL THAT THE DISABLING OF MY ADVANCE TRAC SYSTEM COMPROMISES MY SAFETY ON SLIPPERY ROADS. *TR

11/26/2011

ADVANCETRAC WITH ROLL STABILITY CONTROL (RSC) (TRACTION/STABILITY CONTROL) COMES ON LATE OR NOT AT ALL. WHEN IT DOES COME ON IT IT OVER CORRECTS. (WHEN IT DOES NOT COME ON) IF YOU DO NOT MANUALLY CORRECT FOR THE SKID/SLIDE YOU WILL LOSE CONTROL. IF IT DOES COME ON (5-20SECONDS LATE), IT OVER CORRECTS USUALLY CAUSING LOSS OF CONTROL AGAIN. *TR

3/9/2012

MY NEW FORD F150 HAS RECURRING ISSUES WITH THE SYNC SYSTEM. WE DRIVE DOWN THE ROAD, HANG UP THE BLUETOOTH CONNECTED PHONE AND THE RADIO WILL BEGIN PLAYING AT FULL VOLUME AND THE STEERING WHEEL CONTROLS STOP WORKING, OR YOU WILL BE STARTING THE CAR UP AND THE AIR CONDITIONING WILL BE FULL BLAST OR YOU WILL START THE CAR AND YOU WONT HAVE ANY RADIO/CD PLAYER/ MEDIA CONTROLS WORKING AT ALL. MY FORD REP SAYS THAT FORD DOES NOT HAVE A FIX AND THEY DON'T EXPECT ONE UNTIL MAYBE THE FIRST QUARTER OF 2011. *KB

11/30/2011

DRIVERS SIDE REAR VIEW MIRROR VIBRATES EXCESSIVELY WHEN RADIO IS LOUD OR WHEN DRIVING AT HIGHWAY SPEEDS. MAKES HEADLIGHTS APPEAR BLURRY OR FLASHING LIKE EMERGENCY VEHICLE AT NIGHT. DEALER SAID FORD WOULD NOT PAY FOR NEW MIRROR ASSEMBLY. HAVE HAD THEM LOOK INTO IT TWICE. UPGRADING THE COMPLAINT TO THE NEXT LEVEL WITH FORD.

1/16/2012

DRIVERS SIDE REAR VIEW MIRROR VIBRATES EXCESSIVELY WHEN RADIO IS LOUD OR WHEN DRIVING AT HIGHWAY SPEEDS. MAKES HEADLIGHTS APPEAR BLURRY OR FLASHING LIKE EMERGENCY VEHICLE AT NIGHT. DEALER SAID FORD WOULD NOT PAY FOR NEW MIRROR ASSEMBLY. HAVE HAD THEM LOOK INTO IT TWICE. UPGRADING THE COMPLAINT TO THE NEXT LEVEL WITH FORD.

1/16/2012

THE DRIVER'S SIDE WINDOW WAS ROLLED ALL THE WAY DOWN AND AS I WAS DRIVING IT SHATTERED INSIDE THE DOOR. *TR

4/29/2012

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO RE-BALANCED THE TIRES AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE WHEELS COULD POSSIBLY HAVE BEEN DEFECTIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 11,991.

11/7/2011

STEERING WHEEL SHAKES REAL BAD ON STOPPING THE HARDER THE STOP THE WORSE IT SHAKES THIS TRUCK HAS 16000 MILES ON IT NOW AND THE PROBLEM SEEMS TO HAVE STARTED AFTER THE 1ST SERVICE AND TIRE ROTATION (ABOUT 8500 MILES) ALTHOUGH IT DID NOT START IMMEDIATELY AFTER BUT RATHER SEEMED TO GET WORSE OVER TIME FROM THAT POINT I BELIEVE THAT IT IS WARPED BRAKE ROTORS POSSIBLY FROM CHEAP OR DEFECTIVE OEM PARTS THE TRUCK HAS NEVER BEEN OFF ROAD OR ABUSED JUST DAILY DRIVE TO FROM WORK 19 MILES EACH WAY. *TR

7/1/2012

I HAVE A 2011 FORD F-150 4X4 ECOBOOST AND HAVE HAD ONE STEERING RACK REPLACED ALREADY. IT WAS REPLACED DUE TO POPPING IN THE STEERING AS WELL AS BUMP STEER AND WANDERING. THE INITIAL REPLACEMENT WAS 6-1-12 AND AS OF THIS POST (1-26-13) AND ROUGHLY 12K MORE MILES, IT IS STARTING TO HAVE THE SAME CONCERNS THAT REQUIRED THE INITIAL REPLACEMENT. IN ADDITION, THE FRONT SUSPENSION IN GENERAL SEEMS LOOSE AND THE LEFT SIDE SQUEAKS OVER BUMPS AND SEEMS WEAKER IN THE SPRING THAN THE PASSENGER SIDE. *TR

1/26/2013

TWO ISSUES HERE. FIRST ISSUE. WHEN MAKING TURNS THERE IS A CLUNK SOUND FROM THE FRONT OF THE VEHICLE AFTER THE TURN AS THE STEERING WHEEL IS RETURNED TO FORWARD POSITION. HAPPENS INTERMITTENT. CANNOT FEEL THE CLUNK IN THE WHEEL, BUT THE SOUND IS LIKE METAL ON METAL. SECOND ISSUE: REAR SUSPENSION CLUNKS AND SQUEAKS A LOT. (LIKE IT IS 20+ YEARS OLD.) STANDING ON THE BUMPER OR PUSHING SIDEWAYS ON THE FENDER MAKES THE REAR-END SQUEAK. I TOOK IT TO FORD FOR REPAIR AND THEY STATED THERE WAS A TECHNOTE THAT TOLD THEM TO 'LUBE' THE REAR LEAF SPRINGS. FOR A FEW MONTHS IT MADE THE SOUND GO AWAY, BUT MADE THE BACKEND FEEL LOOSE OR LIKE IT WAS SLIDING SIDEWAYS ON CORNERS. AT THIS SAME VISIT THE ENGINE PERFORMANCE CHANGED NOTICEABLY. ACCELERATION WAS SMOOTHER AND DID NOT HESITATE AS MUCH. (THEY SAY THEY DID NOTHING THAT WOULD CAUSE THIS CHANGE.) I'M NOT SURE I AM GETTING TRUE ANSWERS FROM THE SERVICE ADVISOR. NOW SIX MONTHS LATER ALL THE SOUNDS AND CLUNKING SOUNDS ARE BACK. I FEEL LIKE IT WAS NOT DESIGNED SAFE ENOUGH FOR THE LOAD RATING THEY GAVE IT OR SOMETHING. I WANT TO MAKE SURE IT IS SAFE AND NOT GOING TO JUST END UP PHYSICALLY BROKEN SOMEWHERE ON THE ROAD BECAUSE THEY WANT TO LUBE IT EVERY SIX MONTHS. *TR

5/31/2013

I HAVE A 2007 FORD F150. ALL OF THE TIRE VALVE STEMS ARE CRACKED. I HAD ONE REPLACED AND A COUPLE OF WEEKS LATER ANOTHER TIRE WENT FLAT. AN INSPECTION OF THE REMAINING TIRES SHOWED THAT THEY ARE ALL BAD. *TR

7/31/2011

MY NEW FORD F-150 HAS ORIGINAL EQUIPPED HANKOOK DYNAPRO AT TIRES. THEY ARE P235 75 R17 WITH THE DOT T79JPCYH (4010). I HAVE A LIFE TIME MAINTENANCE PROGRAM ON THE TRUCK AND THE TIRES HAVE BEEN CHECKED AND ROTATED AT APPROXIMATELY EVERY 4400 MILES. WITH 18,500 MILES ON THE TRUCK AND TIRES, I WAS DRIVING ABOUT 25MPH ON A CITY STREET WHEN THE LEFT REAR TIRE BLEW. IT HAD A CLEAN TEAR FROM RIM TO TREAD. THE TRUCK HAS LOW TIRE PRESSURE MONITORING AND I HAD NO WARNING OF LOW PRESSURE SO I KNOW THE TIRE WAS NOT HEATING UP FROM LOW PRESSURE. I DID NOT HIT ANYTHING ON THE STREET ( IT IS A SIX LANE DIVIDED, WELL TRAVELED STREET) AND SUDDENLY WITH A LOUD BANG THE TIRE WENT DOWN. NO HELP FROM THE FORD DEALER ON THIS PROBLEM. THE TIRE DEALER I WENT TO WAS SURPRISED TO SEE PASSENGER TIRES ON A TRUCK. *TR

11/4/2011

DURING ROUTINE ROAD DRIVING, THE SERVICE ADVANCE-TRAC LIGHT CAME ON THE DASH. THIS WAS AT 7490 MILES. THE TRUCK WAS TAKEN TO BE SERVICED. THE RCM WAS REPLACED. AT 9130 MILES THE SERVICE ADVANCE TRAC WARNING LIGHT AGAIN CAME ON. THE TRUCK WAS TAKEN TO BE SERVICED AND THE ABS MODULE WAS UPDATED. THE TRUCK IS CURRENTLY AT THE DEALER FOR THE SAME WARNING LIGHT. IT HAS BEEN THERE FOR A WEEK. THE MILEAGE WAS ABOUT 9400 MILES ON THE THIRD TRIP FOR THE SAME PROBLEM. I DRIVE SNOWY AND ICY ROADS IN THE WINTER AND FEEL THAT THE DISABLING OF MY ADVANCE TRAC SYSTEM COMPROMISES MY SAFETY ON SLIPPERY ROADS. *TR

11/26/2011

DURING ROUTINE ROAD DRIVING, THE SERVICE ADVANCE-TRAC LIGHT CAME ON THE DASH. THIS WAS AT 7490 MILES. THE TRUCK WAS TAKEN TO BE SERVICED. THE RCM WAS REPLACED. AT 9130 MILES THE SERVICE ADVANCE TRAC WARNING LIGHT AGAIN CAME ON. THE TRUCK WAS TAKEN TO BE SERVICED AND THE ABS MODULE WAS UPDATED. THE TRUCK IS CURRENTLY AT THE DEALER FOR THE SAME WARNING LIGHT. IT HAS BEEN THERE FOR A WEEK. THE MILEAGE WAS ABOUT 9400 MILES ON THE THIRD TRIP FOR THE SAME PROBLEM. I DRIVE SNOWY AND ICY ROADS IN THE WINTER AND FEEL THAT THE DISABLING OF MY ADVANCE TRAC SYSTEM COMPROMISES MY SAFETY ON SLIPPERY ROADS. *TR

11/26/2011

I RENTED A FORD PICKUP TRUCK FROM U-HAUL, AND I FEEL THAT THE AUTOMATIC LIGHTING CONTROLS ON IT ARE A SAFETY ISSUE. AT NIGHT, WHEN YOU OPEN THE DRIVER'S DOOR, THE DASHBOARD ILLUMINATION (SPEEDOMETER, OTHER GAUGES) COMES ON AUTOMATICALLY. WHEN YOU PUT IN THE KEY AND START THE ENGINE, THE DAYTIME RUNNING LIGHTS (WHITE LIGHTS ON THE FRONT OF THE TRUCK THAT ARE NOT AS INTENSE AS THE NORMAL LOW-BEAM HEADLAMPS) COME ON. THE DASHBOARD ILLUMINATION REMAINS ON AT ALL TIMES. *THE REAR RED RUNNING LAMPS/TAIL LAMPS DO NOT ILLUMINATE*, BUT THIS IS NOT OBVIOUS WHEN YOU ARE IN THE DRIVER'S SEAT. THE RESULT IS THAT IT IS POSSIBLE TO DRIVE AT NIGHT WITH SOME WHITE LIGHT COMING OUT OF THE FRONT OF THE VEHICLE, AND THE ABILITY TO READ THE SPEEDOMETER, BUT WITH *NO REAR LIGHTING*. I VERIFIED THAT THE PARKING/EMERGENCY BRAKE WAS FULLY OFF (AS THAT IS SOMETIMES AN INPUT TO THE DRLS), AND HAD A FRIEND STAND ON THE SIDE OF THE STREET AND OBSERVE AS I DROVE THE TRUCK, AND HE VERIFIED THAT I HAD NO RUNNING LIGHTS/TAIL LIGHTS ON THE BACK. THE BRAKE LAMPS OPERATED NORMALLY WHEN I STEPPED ON THE BRAKE, BUT THERE WAS NO RED LIGHT TO THE REAR UNLESS I WAS STEPPING ON THE BRAKE. ALL OF THE ABOVE WAS WITH THE HEADLIGHT SWITCH OFF. WHEN I CLICKED THE HEADLIGHT SWITCH TO THE FIRST POSITION, THE RUNNING LIGHTS ILLUMINATED (ORANGE ON THE FRONT NEAR THE HEADLAMPS, RED IN THE REAR LAMP CLUSTERS.) WHEN I CLICKED IT TO THE SECOND POSITION, THE NORMAL LOW BEAMS CAME ON AT FULL INTENSITY. WHAT I THINK SHOULD BE DIFFERENT: EITHER THE AUTOMATIC LIGHTS/DRLS SHOULD ALSO TURN ON THE TAIL LIGHTS AT NIGHT, OR THERE SHOULD BE SOME INDICATION TO THE DRIVER THAT HE NEEDS TO TAKE ADDITIONAL ACTION (OPERATE THE HEADLIGHT SWITCH) IN ORDER TO HAVE TAIL LIGHTS. HAVING THE SPEEDOMETER ILLUMINATION GO OUT WHEN THE ENGINE IS STARTED MIGHT BE A GOOD CHOICE. *TR

1/26/2012

I RENTED A FORD PICKUP TRUCK FROM U-HAUL, AND I FEEL THAT THE AUTOMATIC LIGHTING CONTROLS ON IT ARE A SAFETY ISSUE. AT NIGHT, WHEN YOU OPEN THE DRIVER'S DOOR, THE DASHBOARD ILLUMINATION (SPEEDOMETER, OTHER GAUGES) COMES ON AUTOMATICALLY. WHEN YOU PUT IN THE KEY AND START THE ENGINE, THE DAYTIME RUNNING LIGHTS (WHITE LIGHTS ON THE FRONT OF THE TRUCK THAT ARE NOT AS INTENSE AS THE NORMAL LOW-BEAM HEADLAMPS) COME ON. THE DASHBOARD ILLUMINATION REMAINS ON AT ALL TIMES. *THE REAR RED RUNNING LAMPS/TAIL LAMPS DO NOT ILLUMINATE*, BUT THIS IS NOT OBVIOUS WHEN YOU ARE IN THE DRIVER'S SEAT. THE RESULT IS THAT IT IS POSSIBLE TO DRIVE AT NIGHT WITH SOME WHITE LIGHT COMING OUT OF THE FRONT OF THE VEHICLE, AND THE ABILITY TO READ THE SPEEDOMETER, BUT WITH *NO REAR LIGHTING*. I VERIFIED THAT THE PARKING/EMERGENCY BRAKE WAS FULLY OFF (AS THAT IS SOMETIMES AN INPUT TO THE DRLS), AND HAD A FRIEND STAND ON THE SIDE OF THE STREET AND OBSERVE AS I DROVE THE TRUCK, AND HE VERIFIED THAT I HAD NO RUNNING LIGHTS/TAIL LIGHTS ON THE BACK. THE BRAKE LAMPS OPERATED NORMALLY WHEN I STEPPED ON THE BRAKE, BUT THERE WAS NO RED LIGHT TO THE REAR UNLESS I WAS STEPPING ON THE BRAKE. ALL OF THE ABOVE WAS WITH THE HEADLIGHT SWITCH OFF. WHEN I CLICKED THE HEADLIGHT SWITCH TO THE FIRST POSITION, THE RUNNING LIGHTS ILLUMINATED (ORANGE ON THE FRONT NEAR THE HEADLAMPS, RED IN THE REAR LAMP CLUSTERS.) WHEN I CLICKED IT TO THE SECOND POSITION, THE NORMAL LOW BEAMS CAME ON AT FULL INTENSITY. WHAT I THINK SHOULD BE DIFFERENT: EITHER THE AUTOMATIC LIGHTS/DRLS SHOULD ALSO TURN ON THE TAIL LIGHTS AT NIGHT, OR THERE SHOULD BE SOME INDICATION TO THE DRIVER THAT HE NEEDS TO TAKE ADDITIONAL ACTION (OPERATE THE HEADLIGHT SWITCH) IN ORDER TO HAVE TAIL LIGHTS. HAVING THE SPEEDOMETER ILLUMINATION GO OUT WHEN THE ENGINE IS STARTED MIGHT BE A GOOD CHOICE. *TR

1/26/2012

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS FAILED AND THE MECHANICAL SYSTEM WOULD NOT ALLOW THE DOOR TO REMAIN OPEN. THE DOORS WOULD NORMALLY CLOSE INDEPENDENTLY AND WHEN THE VEHICLE WAS ON A FLAT SURFACE OR AN INCLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 12,000.

5/11/2012

MY WIFE WENT TO GET INTO THE TRUCK AND HER FOOT SLIPPED OFF THE RUNNING BOARD CAUSING HER TO FALL. SHE HAD TO BE UNDER A DOCTORS CARE FOR A KNEE INJURY FOR 60 DAYS. I HAVE SLIPPED OFF THESE SAME RUNNING BOARDS THREE TIMES MYSELF. FORD MOTOR NEEDS TO DO SOMETHING ABOUT THIS. I HAVE CONTACTED BOTH FORD MOTOR AND MY SEALING DEALER ABOUT THIS WITH NO RESULTS. *TR

7/27/2012

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING 70 MPH WHEN THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO AN AUTO REPAIR FACILITY. THE CONTACT STATED THE MANUFACTURER REFUSED TO INSPECT THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 21,000.

8/9/2012

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE RUNNING BOARDS WERE TOO NARROW AND SLIPPERY, CAUSING HER TO SLIP WHEN TRYING TO ENTER THE VEHICLE. THE FAILURE RECURRED WHENEVER IT RAINED OR SNOWED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. A DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 11,860.

8/29/2012

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE THE DEFROSTER WAS ACTIVATED, HE NOTICED THAT THE REAR WINDOW BEGAN MELTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE GLASS AND DEFROSTER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600. *TR

4/10/2013

WHILE TRAVELING WITH THE FLOW OF TRAFFIC (40-45 MILES) AN HOUR I HAD A COLLISION WITH CARS IN FRONT OF ME. AS A RESULT OF THE COLLISION I WAS KNOCKED UNCONSCIOUS. DAZED AND INJURED I COULD NOT RECALL THE DETAILS OF THE MOMENTS JUST BEFORE THE COLLISION, TO THE POLICE. ALL THAT I COULD REMEMBER WAS TRYING DESPERATELY TO STOP THE VEHICLE BUT IT WOULD NOT STOP. AFTER THE ACCIDENT NO ONE SEEMS TO BELIEVE ME AND EVEN MY INSURANCE CARRIER IS NOT INTERESTED IN LOOKING INTO THE POSSIBILITY THAT THE BRAKES FAILED OR THE CRUISE CONTROL MALFUNCTIONED. *TR THE CONSUMER REFERENCED NHTSA ACTION NUMBER EA15006. HE BELIEVED HIS ACCIDENT WAS DUE TO A BRAKE SYSTEM DEFECT. UPDATED 05/19/16.*JB

4/11/2013

WHILE TRAVELING WITH THE FLOW OF TRAFFIC (40-45 MILES) AN HOUR I HAD A COLLISION WITH CARS IN FRONT OF ME. AS A RESULT OF THE COLLISION I WAS KNOCKED UNCONSCIOUS. DAZED AND INJURED I COULD NOT RECALL THE DETAILS OF THE MOMENTS JUST BEFORE THE COLLISION, TO THE POLICE. ALL THAT I COULD REMEMBER WAS TRYING DESPERATELY TO STOP THE VEHICLE BUT IT WOULD NOT STOP. AFTER THE ACCIDENT NO ONE SEEMS TO BELIEVE ME AND EVEN MY INSURANCE CARRIER IS NOT INTERESTED IN LOOKING INTO THE POSSIBILITY THAT THE BRAKES FAILED OR THE CRUISE CONTROL MALFUNCTIONED. *TR THE CONSUMER REFERENCED NHTSA ACTION NUMBER EA15006. HE BELIEVED HIS ACCIDENT WAS DUE TO A BRAKE SYSTEM DEFECT. UPDATED 05/19/16.*JB

4/11/2013

WHILE TRAVELING WITH THE FLOW OF TRAFFIC (40-45 MILES) AN HOUR I HAD A COLLISION WITH CARS IN FRONT OF ME. AS A RESULT OF THE COLLISION I WAS KNOCKED UNCONSCIOUS. DAZED AND INJURED I COULD NOT RECALL THE DETAILS OF THE MOMENTS JUST BEFORE THE COLLISION, TO THE POLICE. ALL THAT I COULD REMEMBER WAS TRYING DESPERATELY TO STOP THE VEHICLE BUT IT WOULD NOT STOP. AFTER THE ACCIDENT NO ONE SEEMS TO BELIEVE ME AND EVEN MY INSURANCE CARRIER IS NOT INTERESTED IN LOOKING INTO THE POSSIBILITY THAT THE BRAKES FAILED OR THE CRUISE CONTROL MALFUNCTIONED. *TR THE CONSUMER REFERENCED NHTSA ACTION NUMBER EA15006. HE BELIEVED HIS ACCIDENT WAS DUE TO A BRAKE SYSTEM DEFECT. UPDATED 05/19/16.*JB

4/11/2013