2023 Ford Bronco Owner Complaints

The wipers on low mode stop working after about 30 seconds, requiring to turn off/on again or try the higher wiper speed. On a rainy day, when the wipers stopped there was near zero visibility. There were now warning lights when they stopped working. I see many other 2023 Ford Bronco report similar issues online; however I see no responses or issue acknowledgement from Ford. It is very scary when the wipers stop; especially during a moderate or heavy rain event. My Bronco was purchased week 3 December 2022 and the problem happened during my first rain event a few days after purchase.

12/30/2022

While driving in snow or rain in traffic with the wipers on the slower of the constant speed the wipers suddenly slow down to about the slowest setting on interval. When it happened to me on Christmas eve in Michigan I thought I had it on a wrong setting (it was brand new to me). Then it happened to me while it was raining. My son drove the car recently in a hard rain and came home and questioned me what the heck was wrong with the wipers. He experienced the same thing. It's like a sensor tells the wipers it's not raining or snowing hard any more and it switches it automatically to interval. Very dangerous while driving in traffic in bad weather.

1/18/2023

While at a stop with vehicle running, the vehicle sputters and stalls when trying to accelerate/start moving. This has happened multiple times when stopped at an intersection and creating a safety hazard for the occupants of the vehicle. Multiple attempts to restart it have to be made and it eventually gets going again but this is very dangerous to be stalled at a busy intersection. Vehicle is going into the dealer to be checked out this week. The only message we have seen is "Manual Restart Required" on the instrument panel.

4/23/2023

We have had two major issues with this new Vehicle. It has less 1,872 miles on it and it is only about 2 months old. Within a week of owning it, the stabilizer bar went out and render the vehicle un drive able. We have a second issue that is even larger safety issue. The Vehicle is now dying and leaving you stranded on the side of the road. We have now had this happened to us three times on separate occasions. Once was on a trip back from Oklahoma to Dallas and the highway is under repair/construction and there are miles that there are only two lanes with no shoulder or exit to get off in case of auto problems. We found ourself at night that our Bronco lost total power and would not start back up. The vehicle has some kind of timer that will allow you to attempt to start it so many times in a period and then disable the ability to crank the engine. It gives you an error of "Cranking Time Exceeded" So where ever you are "Stuck on the highway in traffic, off the road on in your driveway, you will not be able to attempt to restart your motor if you exceed this time limit. This is a very dangerous issue and I feel many people could lose their life if they are in an situation where they can not attempt to start their motor and try to move to a safer location if the engin can be restarted.

5/8/2023

Within the first 500 miles on my brand new bronco, I noticed a strange burning smell after driving it one day. The next morning when I started it, I heard what I thought was a heat shield rattle, and as I continued to drive my bronco to work throughout the week the noise got worse. Last weekend my wife and I went on a 400 mile trip and the noise was so bad when we returned I scheduled an appointment with the dealership this week. They apparently opened up the transmission today and found metal shavings and a broken case piece so they determined that mine was not eligible to be rebuilt and are ordering a new transmission which will not be available until the end of March or into April. In the meantime the dealership has advised me to continue driving the vehicle as they do not have any rentals available at this time. I am a certified Automotive technician 15 plus years by trade for a different manufacturer, and I do not feel comfortable driving the vehicle with the transmission sounding the way it does. I plan on following up with the manager tomorrow to find out an alternative

2/16/2023

The driveshaft and front axles are completely covered in pitted rust when delivered. Long-term strength and safety of vehicle drive train at risk.

3/6/2023

2nd day of ownership and rear view camera failed. Called Ford and they said it was two months until they have an appointment.

2/8/2023

The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.

3/6/2023

Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.

3/24/2023

Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem

11/14/2023

Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.

3/24/2023

Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.

11/30/2023

We have had two major issues with this new Vehicle. It has less 1,872 miles on it and it is only about 2 months old. Within a week of owning it, the stabilizer bar went out and render the vehicle un drive able. We have a second issue that is even larger safety issue. The Vehicle is now dying and leaving you stranded on the side of the road. We have now had this happened to us three times on separate occasions. Once was on a trip back from Oklahoma to Dallas and the highway is under repair/construction and there are miles that there are only two lanes with no shoulder or exit to get off in case of auto problems. We found ourself at night that our Bronco lost total power and would not start back up. The vehicle has some kind of timer that will allow you to attempt to start it so many times in a period and then disable the ability to crank the engine. It gives you an error of "Cranking Time Exceeded" So where ever you are "Stuck on the highway in traffic, off the road on in your driveway, you will not be able to attempt to restart your motor if you exceed this time limit. This is a very dangerous issue and I feel many people could lose their life if they are in an situation where they can not attempt to start their motor and try to move to a safer location if the engin can be restarted.

5/8/2023

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

1/31/2025

The contact owns a 2023 Ford Bronco. The contact received a recall notification of the NHTSA Campaign Number: 23V358000 (Seat Belts) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7/7/2023

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7/13/2023

The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.

11/15/2023

The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.

12/10/2023

2nd day of ownership and rear view camera failed. Called Ford and they said it was two months until they have an appointment.

2/8/2023

The rear parking sensors (all of them) stopped working. Whenever the vehicle is placed in reverse a warning message is displayed on the dash. The vehicle was taken to a Ford dealer and it turns out a wire was damaged in the rear wiring loom. This was most likely due to physical damage from something hitting the wiring loom behind the right rear tire. It seems that this is poor placement/protection of the wiring loom, especially considering that this is an 'off road' vehicle (Bronco). The dealership refused to fix the problem under warranty stating that it was due to 'external' damage.

3/6/2024

Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes

10/30/2023

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V273000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted and informed the contact that the parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

5/28/2025

LED headlights on new 21+Ford Bronco do not have enough heat to melt snow or ice that builds up on the headlights while traveling. There are thousands of posts online from different drivers confirming this issue with winter weather. The headlights become clogged with snow and visibility at night is reduced to an unsafe amount. The headlights will have to be cleared manually, resulting in additional unsafe situations, and get filled back up again in under 10 min. This has not been inspected by the manufacture for my vehicle - but should be recalled and replaced with heated headlamps of some sort. The problem can be reproduced any time by anyone driving a Bronco in freezing rain or snow. I have attached photos of other Broncos with this exact issue.

1/11/2024

Right turn signal in front and rear went out

1/9/2025

The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.

6/3/2024

The contact owns a 2023 Ford Bronco. The contact stated while the vehicle was parked, the contact noticed that the hard top was detaching. The vehicle was driven to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

11/1/2024

The contact owns a 2023 Ford Bronco. The contact stated that while driving 70 MPH during rainy weather, the windshield wipers failed to operate as needed. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.

2/13/2023

The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.

3/27/2023

The contact owns a 2023 Ford Bronco. The contact stated while driving in rainy weather at an undisclosed speed, the windshield wipers reduced speed and became inoperable. The vehicle was taken to the dealer where the mechanic was able to duplicate the failure; however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and stated that it was a feature for the smart windshield wiper motor. The failure mileage was approximately 25.

2/22/2023

The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.

3/27/2023

The vehicle was purchased new on 03/23/23.Yesterday, I began to notice a vibration at low speeds when not applying the brake or gas. Today (03/29), 6 days after purchase, as I’m taking it back to the dealership and while in heavy traffic on I-10, the entire rear drivers side wheel separates from the car. All six lug studs had been completely sheared. My concern is that the studs may not be sufficient for the larger 35” tires that come standard on the Wildtrak series of the Bronco. If they are proven to be sufficient then I’d like to figure out why this occurred as this situation could have ended tragically for not only me but also for other drivers around me. Unfortunately, as of this time, neither the dealer nor Ford have been much help.

3/29/2023

We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.

10/9/2024

While driving eastbound on a major parkway traveling at approx. 50mph in the middle lane, the steering completely failed on our 2023 Ford Bronco outer bank’s Sasquatch (the steering wheel was spinning freely and was not controlling the vehicle in any way). The truck was now uncontrollably moving from the middle lane into the left lane narrowly missing several other vehicles. The truck then continued uncontrollably moving left towards a large concrete center barrier, finally coming to a stop against the left shoulder cement barrier. I have included several still screen shots from the video I took of the steering wheel spinning freely without any movement in the front tire. I would gladly share this video if possible.

6/5/2023

I customer Ordered 2023 Bronco from Ford in 1/2023. It was delivered on [XXX]. I paid for vehicle in full. Upon getting in Bronco to drive home I noticed a Defective Steering Wheel with bumps all over it. They cut into my fingers. I notified Ford right then on [XXX]. I also noticed Defective knuckle punch on rear tail door of Bronco that holds Spare Tire, etc. I notified Ford. They have wasted a year lying to me by email and telephone messages telling me they are not responsible for these defects. I documented and photographed issues and had Crown Ford in Lynbrook, NY inspect vehicle and photograph issues and send them to Ford Headquarters in Michigan. Ford refuses to made repairs/corrections under a Manufacturer's Warrent or through the Lemon Law, etc. This was a brand New Factory Built and Delivered Ford Bronco. It was never on a showroom floor or test driven. It was ordered, paid, and picked up by me. I have offered to have work done and provide Ford the Receipts but they refuse to do anything to rectify the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

3/27/2024

I turned on the car and the airbag light was on. I took to a Ford dealership they said this was not under warranty. The sensor to the airbag is not working and will not go off if I'm actually in an accident. The sensor needs to be properly installed as this was an issue with many Ford Broncos years 2021-2022.

7/16/2024

The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

7/29/2024

The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.

3/6/2023

Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.

3/24/2023

While driving on a highway at +70 mph, the rear window shattered inward, with such force that it sounded like a shotgun had discharged. I did not stop, because literally thought I may have been shot at. The window shattered with such force that the plastic molding around the rear speakers were sliced by the glass. Thank goodness no one was in the back seat, my wife and I were both covered in glass fragments, including small shards of glass. The Ford dealership stated the glass must have been faulty.

7/31/2023

Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet.

10/15/2023

Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes

10/30/2023

The rear parking sensors (all of them) stopped working. Whenever the vehicle is placed in reverse a warning message is displayed on the dash. The vehicle was taken to a Ford dealer and it turns out a wire was damaged in the rear wiring loom. This was most likely due to physical damage from something hitting the wiring loom behind the right rear tire. It seems that this is poor placement/protection of the wiring loom, especially considering that this is an 'off road' vehicle (Bronco). The dealership refused to fix the problem under warranty stating that it was due to 'external' damage.

3/6/2024

While driving the vehicle began to misfire and became unsafe to drive. It was towed to the local dealer where error codes confirmed that cylinder 4 had misfired. Ford was unable to duplicate the issue nor where they able to find any issues that would have caused the misfire after trouble shooting.

3/8/2024

The contact owns a contact owns a 2023 Ford Bronco equipped with Continental Tires, Tire Line: ProContact, Tire Size: 225/65/R17, DOT Number: IP50GBV3K. The contact stated that while driving approximately 20 MPH, the contact heard a loud booming sound. The contact stated that after stopping and inspecting the vehicle, it was discovered that the rear driver’s side tire had experienced a blowout and the tire was flat. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 15,000.

3/29/2024

When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.

6/2/2024

The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.

6/3/2024

The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

7/29/2024

The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

7/29/2024

The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed and flat towing an RV, the Flat-Tow mode inadvertently disengaged and the contact smelled a burning odor permeating the interior of the vehicle with the message "Stop vehicle immediately, excessive temperature detected" displayed. The transmission temperature warning light was illuminated. The vehicle was taken to the dealer, who determined that there was damage to the transmission and turbocharger due to the Flat-Tow mode not being engaged properly during towing. The contact was informed that the transmission and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-7086. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact was later informed that the manufacturer concluded that the disengagement of Flat-Tow mode was the result of user error. The manufacturer declined to cover the cost of the repair. The contact contested the manufacturer’s findings as inconceivable, stating that the Flat-Tow mode was still engaged after arriving at his destination. The failure mileage was 50,200.

7/28/2025

The contact owns a 2023 Ford Bronco. The contact stated that upon starting the vehicle, the message "Parking Brake Fault - Service Now" message was displayed. The vehicle was taken to a local dealer to be diagnosed; however, the contact was informed that further diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,990.

8/6/2025